Hotels near Ontario Airport

Hotels near Ontario Airport

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Ontario (ONT) - Ontario, CA, United States
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Best hotels near Ontario Airport

Cleanliness
8,6
Comfort
8,6
Facilities
6,3
Location
8,8
Overall
6,9
Overall 8,3 Excellent
Based on 991 reviews
Cleanliness
8,6
Comfort
8,6
Facilities
6,3
Location
8,8
Overall
6,9
Cleanliness
2,0
Comfort
3,3
Facilities
4,0
Location
4,6
Overall
3,3
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,3
Comfort
8,3
Location
8,7
Services
8,2
Staff
8,8
Cleanliness
10,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
6,6
Comfort
7,3
Facilities
7,3
Location
7,3
Overall
7,3
Cleanliness
8,7
Comfort
8,7
Location
8,9
Services
8,4
Staff
8,8
Cleanliness
9,0
Comfort
8,9
Facilities
6,0
Location
9,0
Overall
8,0
Cleanliness
8,6
Comfort
8,6
Facilities
6,0
Location
8,9
Overall
5,3
Cleanliness
8,3
Comfort
8,1
Location
8,7
Services
8,2
Staff
8,8

Good 7,0
Pros: Clean, quiet, convenient location, plenty of parking, good restaurants at walking distance.
Cons: Property was good, breakfast was a shame.
Excellent 8,0
Pros: nice place
Cons: the shower sucks
Excellent 8,0
Pros: had to be moved to 3 different rooms. no issues when made complaints
Cons: bedspread had dog hair and stains and hand prints in head board. first room smelled like smoke.
Excellent 10,0
Pros: easy access for people staying
Good 6,0
Pros: Even though the girl at the front desk took a long time to check me in she was very pretty and nice, and I told her that but other than that the front desk girl that checked me out was trash. Completely inattentive, she took 4 phone calls as I stood there just trying to tell her for 5 seconds that I was checking out but she just kept looking at me while I was standing right in front of her and taking more phone calls . Could’ve said something like I’ll be with you in one second ma’am or put the others on hold instead of disgregarding me so I just interrupted her and said I’m checking out and left the room keys there.
Cons: There should be better security monitoring the parking lot because there was a car that had its rear windshield shattered and broken into while it had been parked there . I brought all my luggage up to the room because I feared for the safety of my friends car and all my bags of valuables. Also the shower isn’t that easy to figure out I don’t know what could help that but just saying haha. There could also have been different stuff for breakfast because when a place says “includes breakfast” you’d think the general stuff like eggs and toast or bagels with cream cheese and all that but I was disappointed when I came down at 7:30 am and there was nature valley granola bars and muffins , none of the food or fruit tasted good but if you’re going to have Oreos and muffins people enjoy milk with that not just orange juice so make a better variety. Also the beds were fine but there was only 2 tiny pillows per bed maybe make it 4 would be nice
Okay 4,0
Pros: Bed was clean and comfy. Room was fine overall.
Cons: TV did not work at all. Bathtub floor was broken; the base of the bathtub (also the shower) is unstable in that room Room 810. The barthroom needs some serious attention!
Excellent 9,0
Pros: We have stayed at this La Quinta several times. Previously, they were doing renovations, but they appear to be done. The facility is very clean and they do not charge a pet fee.
Cons: There was a very loud, large member group staying on our floor. They were holding meetings in the room next to us at 6:30 in the morning and we were exhausted after a long day of driving, so not very happy about the noise. We were moved to the floor above, but we were not happy about moving as we has requested a”quiet” room in the beginning.
Good 7,4
Pros: Good location and nice straight forward layout. Seemed to be kept pretty clean.
Cons: Way, way too many pets (dogs). In one elevator trip, I saw three different dogs. One was pretty big and the owner had to restrain the dog to keep him from jumping on me. In total, I saw six dogs and heard one barking a few rooms over for an extended period of time. My wife has an allergy to pet dander and while I respect people's right to bring their dogs to a hotel if that hotel allows them, we were only there for two nights and we weren't outside of our room that much and I just think six different dogs is just too many. I like the hotel, but we would have to see if they have some rooms set aside that they do not allow pets in before we would stay there in the future.
Mediocre 3,7
Cons: I front desk people were rude and someone came into our room and stole, perfume, jewelry and 100.00 and the do not come in tag was on the door.
Mediocre 3,4
Pros: Staff was friendly enough.
Cons: Filthy room and bathroom. Hair everywhere. In the towels, bathroom floor. Trash scattered on the carpet. Hair in the sheets. Yuk.
Okay 4,8
Pros: The staff was very friendly
Cons: Get to room it look clean when in to rest room there was a yellowish firm on sink n pee stains on toilet.
Okay 4,2
Cons: Staff didn't consider placing us away from the entire youth soccer team that crowded the front desk area..they allowed the kids to play and make a whole lot of noise way past midnight...common sense stuff
La Quinta Inn & Suites by Wyndham Ontario Airport - Ontario
Rated no. 1
8,3
Excellent 8,3
Based on 991 reviews
Details
Reviews
R2 335

Cleanliness
8,6
Comfort
8,6
Facilities
8,8
Location
8,7
Overall
9,2
Overall 8,2 Excellent
Based on 582 reviews
Cleanliness
8,6
Comfort
8,6
Facilities
8,8
Location
8,7
Overall
9,2
Cleanliness
10,0
Location
10,0
Overall
10,0
Staff
10,0
Value for money
10,0
Cleanliness
8,3
Comfort
8,4
Location
8,5
Services
8,2
Staff
8,4
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
9,0
Overall
9,0
Cleanliness
8,8
Comfort
8,9
Location
9,0
Services
8,7
Staff
8,9
Cleanliness
8,5
Comfort
8,4
Location
8,8
Services
8,2
Staff
8,7
Cleanliness
8,7
Comfort
8,6
Facilities
8,6
Location
8,7
Overall
9,2
Cleanliness
8,6
Comfort
8,5
Location
8,8
Services
8,5
Staff
8,6

Excellent 10,0
Pros: good breakfast
Okay 5,0
Pros: Was ok
Cons: Its very noisy
Excellent 10,0
Pros: Good location and very clean, and even a Starbucks just steps away. Would definitely stay again when I’m near Ontario Airport.
Cons: Close to airport so some airplane noise, but not bad at all.
Excellent 10,0
Pros: Everything
Excellent 10,0
Pros: Great Location and Clean Comfortable room.
Cons: The have free Chocolate Chip cookies on Weekdays but not on the weekends...................
Excellent 8,0
Pros: Great bed! Clean comfortable room with a good breakfast and location. I would stay here again.
Excellent 8,0
Pros: The room was clean. A neat tidy set up and very spacious.
Cons: As soon as I arrived they wouldn't let me check in at 3.. had to wait extra. Did not like that check out time was at 11am.
Comfort Suites Ontario Airport Convention Center - Ontario
Rated no. 2
8,2
Excellent 8,2
Based on 582 reviews
Details
Reviews
R2 732

Cleanliness
8,6
Comfort
8,6
Facilities
7,0
Location
8,6
Overall
7,1
Overall 8,2 Excellent
Based on 290 reviews
Cleanliness
8,6
Comfort
8,6
Facilities
7,0
Location
8,6
Overall
7,1
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,0
Comfort
8,0
Location
8,4
Services
7,7
Staff
8,4
Cleanliness
9,0
Comfort
8,0
Facilities
6,5
Location
8,5
Overall
6,5
Cleanliness
8,6
Comfort
8,6
Location
8,8
Services
8,5
Staff
8,5
Cleanliness
8,9
Comfort
9,1
Location
8,4
Services
8,4
Staff
9,2
Cleanliness
8,9
Comfort
8,8
Facilities
6,6
Location
8,4
Overall
6,6
Cleanliness
8,8
Comfort
8,5
Location
8,5
Services
8,3
Staff
8,6

Okay 5,0
Pros: Check in and out were very easy. There was an incidentals charge that I'm pretty sure I wasn't told about on check in. The staff was efficient and polite, but not what I would call friendly. The hotel lobby and room design was very cool and fun. The bathroom set up was nice, with shelves directly behind the sink, and a sliding, full-mirrored door separating the commode and shower from the sink. The washer and dryer are paid with an app, making it very convenient and easy to use.
Cons: The entire hotel isn't exactly comfortable. The aesthetics that make it fun also make it somewhat cold and sterile. There is a definite privacy problem in the rooms. One shower wall is frosted and shared with the room, so occupants in the room can pretty clearly see the person in the shower. Also, there are no privacy blinds on the windows, even on the ground floor. Our choices were blackout shades and privacy, or natural light and people in the parking lot seeing into our room. The lighting was also VERY bright and white and harsh. I felt like we were in a grocery store. The lobby and main tower smelled like cooked fish the ENTIRE time we were there. It was super gross.
Excellent 9,0
Pros: great location
Excellent 8,0
Pros: We didn’t need any place too fancy - it met our needs. The bed was comfortable and the towels were nice. The flowering is wood so I’d recommend bringing slippers.
Cons: Not a very walk- friendly area; not many services (eg coffee( around.
Good 7,0
Pros: poor
Cons: coffee bad for sale only and too expensive
Excellent 8,0
Pros: staff
Cons: no warm breakfast
Excellent 8,0
Pros: I felt that the staff were friendly and professional. The property was very clean. The location was close to some nice food options, close to the freeway, and close to my business.
Excellent 10,0
Pros: The feel of the was chill, yet professional. Very relaxing and close to everything.
Good 6,5
Pros: We usually like the aloft for its trendy feel. It's very modern and clean.
Cons: We had a bad experience. Luckily we got our money back. Staff was rude when we came in. This never happened before. Checking out though the lady was nice. We left this hotel because guest were smoking weed. It made all the floors and elevators and even lobby smell like it. Boyfriend is highly allergic to this. So we had to leave. It would be nice to have some rules about this. This can harm other guest and the outcomes wouldn't be good for the hotel
Okay 5,1
Pros: The bed..happy hour..fireplace in lounge
Cons: Water runs out the shower, safety hazard. You have to go to the lobby to get ice. I was only given one room key but made reservation for two adults.. registration desk was not clearly identified, I was not told where the elevators were
Excellent 8,0
Pros: Modern look.
Cons: They gave me a room for the disabled. The bathroom was a bit weird and I couldn't find the remote, later I found out you need to request for it. It experience would have been perfect if they gave me a regular room.
Okay 5,1
Cons: Uncomfortable in checking in.
Aloft Ontario-Rancho Cucamonga - Rancho Cucamonga
Rated no. 3
8,2
Excellent 8,2
Based on 290 reviews
Details
Reviews
R2 827

Cleanliness
8,5
Comfort
8,6
Facilities
8,1
Food
10,0
Location
8,8
Overall 8,1 Excellent
Based on 1 196 reviews
Cleanliness
8,5
Comfort
8,6
Facilities
8,1
Food
10,0
Location
8,8
Cleanliness
6,0
Comfort
6,0
Facilities
4,0
Location
8,0
Overall
6,0
Cleanliness
7,8
Comfort
8,0
Facilities
8,5
Food
10,0
Location
8,8
Cleanliness
8,3
Comfort
8,4
Location
8,8
Services
8,3
Staff
8,6
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,3
Comfort
7,8
Facilities
8,0
Location
8,6
Overall
8,1
Cleanliness
8,6
Comfort
8,8
Location
8,9
Services
8,5
Staff
8,7
Cleanliness
8,3
Comfort
8,3
Facilities
10,0
Location
8,7
Overall
10,0
Cleanliness
8,5
Comfort
8,5
Facilities
8,1
Location
8,8
Overall
7,8
Cleanliness
8,4
Comfort
8,4
Location
8,7
Services
8,3
Staff
8,5

Excellent 10,0
Pros: Azure is like a home away from home for me. It's the only place I stay when I come to visit w family and that's about 2-3times a month. So comfortable, clean and the price is 👍. Love this place!
Cons: The pillows were kinda skimpy this last visit. But that's it.
Excellent 10,0
Pros: very clean and comfy
Cons: I liked everything
Excellent 10,0
Pros: All the facilities were open and clean..
Mediocre 2,0
Cons: Room was poorly maintained bed had stains and carpet was filthy
Okay 4,0
Pros: The lobby looked great and the pictures on the website looked great
Cons: The room has laminate floors and echoes bad. The bed sagged towards the middle. The couch sagged towards the back too. The pull out mattress had stains. We asked for sheets to make the pullout bed and they arrived with stains.
Excellent 8,5
Pros: Very nice artwork on all the corridors. An unusual and extremely nice touch. Very pretty courtyard.
Cons: Was given a handicapped accessible room which I wasn’t very happy about. Did not like the shower setup at all. No counter space to put things. Kind of odd to be given that room as the hotel was not full. Everything in the room was kind of odd (as it was made to accommodate handicapped people). Would have preferred a regular room but didn’t want to complain.
Excellent 10,0
Pros: Rooms were clean n spacious. Nice complimentary breakfast.
Cons: Walls a little thin
Okay 5,7
Pros: This is a very classy hotel and was clean. Upon check in, I was impressed with the layout of the lobby and general condition of the hotel. Breakfast was excellent as a part of my stay. Nice room, big spacious room with a nice layout. Bed was comfortable and noise from adjoining rooms, Hallway was minimal.
Cons: Airport noise, traffic noise, train noise was waking me all night. Even with the A/C fan running all night. I slept maybe 4 hours all night. Upon check in, I requested a quiet room and the young lady checking me in said, "I never get complaints about noise." She LIED, and placed me on the Busy street side facing the airport. Per other guests, The courtyard on the inside of the hotel is the place to stay if you want a quiet night. Why this little girl who checked me in did not place me on the inside is a mystery, and the asst manager who I spoke with the next morning had nothing to say except, "Ask for an inside room on your next stay" No free room voucher or offer for something extra to make up for the bad night. Poor Form and very unprofessional. Isn't a good night's sleep the reason we pay more for a better hotel room? This place did not fit the bill.
Excellent 8,5
Cons: Bed was a bit hard.
Good 7,7
Pros: Nice hotel, clean comfortable rooms very good customer service
Excellent 8,0
Pros: Room was nice and comfortable
Cons: Late checkout only until 12 noon
Excellent 10,0
Pros: I loved everything about the hotel !
Excellent 10,0
Pros: Nice rooms
Cons: Breakfast was a little lacking
Mediocre 2,0
Pros: nada
Cons: Made reservation for two nights. Called the front desk during the morning of my arrival date. Told front desk that I would be checking in late. Front desk said no problem. Front desk proudly said, "We do not cancel reservations!" I went to a gathering with friends. I had a midnight snack and enjoyed the food. I was in no rush, as my room at the Azure was waiting for me. I walked to the front desk, and the time was about 2:45 a.m. This was now into my first night stay, which was paid. I talk to Graveyard Roy, give him my id card, and tell him that I have a room, reservation for two nights. Roy told me that he completed an audit at 2:30 a.m, and that he cancelled my reservation, because I had not checked in. Graveyard Roy cancelled both nights! It had only been 15 minutes since Roy cancelled my room(s), so I simply asked Graveyard Roy to check me in, using the reservation he just cancelled. Graveyard Roy started pushing computer keyboard keys, clicking mice, and kept looking from one computer monitor to another. I gave him the benefit of the doubt, and thought maybe Roy was helping the nearby air traffic control tower, and landing jets. Nope. Graveyard Roy was lost! I heard the GPS navigation system in Roy's head continually say, "Re-Routing". I saw Roy scrambling, and heard him say aloud, "Lets see, lets see, lets see...." I had to finally leave the poor guy alone, and I walked away and out. The whole time hearing keyboard keys a clacking and mice a clicking. Pop Quiz,..Why does Roy hold a position on the Graveyard shift? Answer in the form of a question. Bye.
Excellent 8,0
Pros: I liked the comfort.
Cons: The pillows aren't as steady and fluffy as the used to be. Not enough pillows on the bed. I had to request a room change, because ants were in our room. The irons were not operable. The first room, we had to request an iron. The replaced iron did not work. When we moved to the second room, due to ants, the iron of that room did not work. We had to end up going out to buy an iron. Room service was not good. The service took forever to show up, if they showed up. This has never happened, in my year and a half of dealing with Azure. Azure has always been responsible in the past.
Good 6,0
Pros: Everyone was friendly - the breakfast was very good the facilities were clean.
Cons: I stayed two nights. When I got back to the hotel the second night, it was late, and when I opened the door, I saw that Housekeeping did not clean the room. I went down to the front desk and they gave me some towels and coffee packets for the morning.
Excellent 10,0
Pros: We stayed in a king spa tub studio. The room was spacious, clean, stocked and all furniture was comfortable. Housekeeping observed the do not disturb sign for 2 nights and were easy to reach for anything we needed, Wendy at the front desk was a real pleasure, we were greeted with a sincere smile, a smooth fast and thorough cheek-in Thank You.
Excellent 10,0
Pros: Really enjoyed the large clean room and the bed was wonderful. The breakfast was good to start off the day! Will come again
Excellent 10,0
Pros: Clean and affordable. Rooms were very large.
Good 6,0
Pros: Breakfast was fine
Cons: Very noisey, Rooms with too much fresher spray.
Okay 5,7
Pros: I like that it was cheap. The room was a good size.
Cons: The hallway smelled like smoke even though we had a non smoking room. The staff was rude when I was checking in. The name of the hotel has changed to Azure so the reviews from the past are not relevant. I probably won't stay there again.
Good 6,2
Pros: The omelet with the complimentary breakfast was good.
Cons: When I arrived the manager stated that my reservation didn't include the room I had asked for. He told me I needed to call my booking agent and resolve it myself. I pleasantly but insistently pushed the situation saying I had a confirmation email with the details. Eventually, he realized he was wrong, apologized and resolved the issue... but the way he initially didn't take responsibility... or offer to resolve it, left me with a less than happy attitude. The door knob to my room was broken and lastly... there was hair on the "clean" sheets and in the "clean" tub. Overall, everything was just a bit sub par for the money.
Good 7,6
Pros: Great Location, away from crowds but close to main areas. Quiet hotel, comfortable beds.
Cons: Hotel rooms come off as worn and outdated. Tv was in an inconvenient location not in front of the couch or bed, but right in front of the dividing wall. Complementary breakfast was impressive on arrival but actually was very bland. The 'jacuzzi' was actually a jetted tub that was only slightly larger than average, and in the bathroom, not the suite itself.
Azure Hotel & Suites, Trademark Collection by Wyndham - Ontario
Rated no. 4
8,1
Excellent 8,1
Based on 1 196 reviews
Details
Reviews
R2 382

Cleanliness
8,6
Comfort
8,6
Facilities
8,9
Location
8,5
Overall
8,5
Overall 8,0 Excellent
Based on 909 reviews
Cleanliness
8,6
Comfort
8,6
Facilities
8,9
Location
8,5
Overall
8,5
Cleanliness
10,0
Location
10,0
Overall
10,0
Staff
10,0
Value for money
10,0
Cleanliness
8,5
Comfort
9,0
Facilities
8,0
Location
8,5
Overall
8,0
Cleanliness
8,5
Comfort
8,7
Location
8,5
Services
8,4
Staff
8,4
Cleanliness
9,5
Comfort
9,0
Facilities
9,5
Location
9,0
Overall
9,5
Cleanliness
8,6
Comfort
8,6
Location
8,5
Overall
8,0
Services
8,3
Cleanliness
8,8
Comfort
8,6
Facilities
10,0
Location
8,3
Overall
8,5
Cleanliness
8,5
Comfort
8,4
Facilities
9,0
Location
8,5
Overall
9,0
Cleanliness
8,5
Comfort
8,4
Location
8,4
Services
8,3
Staff
8,5

Excellent 9,0
Pros: The room was very nice. The beds were super comfy and the staff is also very friendly. Most important they give a free cookie that is warm and delicious. Surround area had a nice diversity of food around as well.
Cons: Service fees for the place are outrageous 75 dollar a day hold on the room is ridiculous. Also now 15 dollars a day for parking is way too much when it was free in previous time I've stayed at the property
Excellent 10,0
Pros: clean, quiet and staff was so friendly.
Good 6,0
Pros: The facility doors required a key for entry.
Cons: There was no smoking allowed on the entire property. Not while your outside walking, your car, or your room even if there was a balcony.
Good 6,0
Pros: No breakfast offered
Cons: I had to pay for parking for our cars
Excellent 10,0
Pros: Great friendly staff the restaurant Porters was delicious.
Cons: There pet friendly
Good 7,0
Pros: room is clean and nice. the view is good after I upgraded. the surroundings is comfy but also close to good restaurants.
Cons: i needed to pay extra fees for rooms in an accessible location
Excellent 8,5
Pros: Proximity, amwnities
Cons: Needs updating and more comfortable beds
Excellent 9,4
Pros: Breakfast and service
Excellent 10,0
Pros: Great staff, very clean and beautiful space. The waiter remembered my name, which is always nice.
Cons: That I forgot my bathingsuit for the pool!
Excellent 9,1
Pros: The pool area was very nice. The room was clean and comfortable. Front desk help was great
Cons: it was kind of pricey for a night stay
Excellent 8,0
Cons: The TV didn't work properly. The engineer was polite and nice. However, it took quite a while for him to replace a part and fix it. Not his fault. However, very inconvenient that the hotel gave us a room with a faulty TV.
DoubleTree by Hilton Ontario Airport - Ontario
Rated no. 5
8,0
Excellent 8,0
Based on 909 reviews
Details
Reviews
R3 192

Cleanliness
8,6
Comfort
8,5
Facilities
9,0
Location
8,4
Overall
8,0
Overall 7,9 Good
Based on 179 reviews
Cleanliness
8,6
Comfort
8,5
Facilities
9,0
Location
8,4
Overall
8,0
Cleanliness
10,0
Comfort
10,0
Facilities
8,0
Location
10,0
Overall
10,0
Cleanliness
8,3
Comfort
8,2
Location
8,0
Services
7,9
Staff
7,8
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,7
Comfort
8,4
Location
8,5
Services
8,6
Staff
8,8
Cleanliness
9,3
Comfort
9,1
Facilities
9,0
Location
9,1
Overall
9,0
Cleanliness
8,0
Comfort
8,8
Location
7,6
Overall
2,0
Services
7,9
Cleanliness
9,1
Comfort
8,6
Location
8,4
Services
8,9
Staff
8,5

Good 6,0
Cons: i didn’t like that my front door was hard to get into with key card , also tiny black bugs on the bathroom floor going into wall . very noticeable
Excellent 10,0
Pros: Heather at the front desk was very helpful
Excellent 10,0
Pros: The bed is very comfortable….it's clean and quiet I always book here just to get away
Excellent 8,0
Pros: Great stay! The rooms are big. It's very quiet and cozy. The staff is beyond helpful - simply exceptional!
Cons: There was no soap in our room (it's unexpected given we're in the middle of a pandemic), and we only had one trash bin so you either need to place it by the bathroom or in the living area. That was confusing as well.
Okay 4,0
Pros: The girl that was working over charged us 7x smh so it locked up the card we couldn’t get the room because she locked up the card Nd we never got the $603 back to card
Cons: A refund
Excellent 10,0
Pros: The property was immaculate, and the staff was friendly.
Excellent 10,0
Pros: Comfortable, quite, slept well and the morning breakfast was great and delicious.
Cons: Customer service was outstanding. The girl at the front desk Brianna was very friendly and helpful.
Excellent 8,0
Pros: had a great stay... i love the pillows
Cons: The furnace clogged and flooded our room... the maintenance man tossed down a towel... to fix it!
Excellent 9,7
Pros: Very convenient for Ontario airport. Friendly staff. Had penthouse loft. Very comfortable beds. Stairs are tight if carrying suitcases.
Residence Inn Ontario Airport - Ontario
Rated no. 6
7,9
Good 7,9
Based on 179 reviews
Details
Reviews
R3 288

Cleanliness
8,6
Comfort
8,5
Facilities
7,7
Location
8,6
Overall
7,4
Overall 7,9 Good
Based on 165 reviews
Cleanliness
8,6
Comfort
8,5
Facilities
7,7
Location
8,6
Overall
7,4
Cleanliness
7,0
Comfort
7,0
Facilities
7,0
Location
8,0
Overall
7,0
Cleanliness
8,5
Comfort
8,3
Location
8,5
Services
8,5
Staff
8,8
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Staff
10,0
Cleanliness
8,0
Comfort
5,0
Facilities
6,0
Location
7,0
Overall
6,0
Cleanliness
9,3
Comfort
9,4
Location
9,4
Services
9,2
Staff
9,6
Cleanliness
8,8
Comfort
8,5
Location
8,5
Services
8,6
Staff
8,8
Cleanliness
8,3
Comfort
8,1
Facilities
9,0
Location
8,0
Overall
8,6
Cleanliness
8,7
Comfort
8,5
Location
8,4
Services
8,2
Staff
8,2

Excellent 8,0
Pros: Location and free parking/shuttle
Cons: Wasn’t aware of payment by someone other than guest.
Excellent 10,0
Pros: Everyone was friendly and helpful. The hotel was clean and very quiet.
Okay 4,0
Pros: Close to airport
Cons: The bed was to shaky, felt every movement. And the floors were dirty.
Excellent 9,0
Pros: Comfort and friendly staff
Okay 4,5
Cons: Worst bed I’ve ever slept on - uncomfortable, squeaky, poor temperature regulation. Stayed for 3 nights and barely slept.
Excellent 8,0
Pros: I really like the breakfast and evening lounge on the 6th floor. Clean and actually good food.
Good 6,5
Pros: The hotel is conveniently located in Ontario with access to 10 and Ontario airport. This hotel would be fine for business. Staff was friendly.
Cons: The hotel needs some upgrades. Even the elevator seemed tired as it took its time moving between floors and opening.
Excellent 10,0
Pros: Fast check in
Cons: N/A
Excellent 8,0
Pros: Nice staff and nice morning buffet.
Cons: Thought buffet price was a little high.
Sheraton Ontario Airport Hotel - Ontario
Rated no. 7
7,9
Good 7,9
Based on 165 reviews
Details
Reviews
R2 700

Cleanliness
8,5
Comfort
8,5
Facilities
8,2
Location
8,4
Overall
7,4
Overall 7,8 Good
Based on 1 225 reviews
Cleanliness
8,5
Comfort
8,5
Facilities
8,2
Location
8,4
Overall
7,4
Cleanliness
8,0
Comfort
10,0
Facilities
10,0
Location
9,3
Overall
8,6
Cleanliness
4,0
Comfort
6,0
Facilities
6,0
Location
5,2
Overall
4,8
Cleanliness
8,2
Comfort
8,3
Location
8,3
Services
7,8
Staff
8,1
Cleanliness
9,1
Comfort
8,5
Facilities
9,1
Location
9,1
Overall
8,8
Cleanliness
8,8
Comfort
8,8
Location
8,7
Overall
7,2
Services
8,4
Cleanliness
8,3
Comfort
7,9
Facilities
10,0
Location
8,3
Overall
10,0
Cleanliness
8,3
Comfort
8,2
Facilities
7,0
Location
8,1
Overall
7,3
Cleanliness
8,6
Comfort
8,4
Location
8,4
Services
7,8
Staff
8,5

Excellent 10,0
Pros: location
Cons: nothing
Mediocre 2,0
Cons: The room smelt horrible. Very dirty out dated way over priced
Good 7,0
Pros: The location and size of the bedroom.
Cons: The rooms are outdated.
Good 6,0
Pros: The balcony was nice. The room was big and had a sofa. The bed was comfy. The bathroom came with a toothbrush, toothpaste, a shower cap, razor, makeup wipes and shoe wipes. The shower has amazing pressure & temperature.
Cons: The elevator was old and rickety. The bed comforter and the towels made my skin itchy.
Okay 4,0
Cons: The property is old and dated.
Excellent 10,0
Pros: amazing overall and definitely worth the value, near all your important needs.
Cons: nothing, all was super cool 🤙🏽
Excellent 9,7
Pros: I enjoyed the friendly staff, the cleaniness, the memory foam bed and the Direct TV Cable services.
Cons: The first stay, the bed was incredibly soft, but this time, the bed wasn't as soft; however, it was still soft enough to relax.
Excellent 9,4
Pros: Loved the comfort. Loved the hospitality from the staff. The cleanliness of the room. The bed was so comfort. Great TV options. Refrigerator and microwave a definite plus.
Excellent 10,0
Cons: Very happy with my stay
Excellent 8,5
Pros: It was like sleeping in my car, but on a great bed. Room was great, very clean, great tv everything I could ask for. However, after the first couple nights I finally had to put ear plugs in in order to sleep through all of the car noise from the freeway. for the price I think it was great.
Cons: Noise. And staff took too long to service room, so in my 5 day stay , they only cleaned my room once. They did not show up till we got back at 5:00 pm. Need to clean rooms much earlier in the day.
Excellent 10,0
Pros: Loved the memory foam beds, staff was very friendly, had a later checkout (noon) when most hotels are 11:00 - they will even extend it to 1pm if needed! Room was spacious, had a nice desk, microwave and fridge. This place was very comfortable, great location, and a great price!
Cons: The only 2 things I could sing this place for (and not enough to lower the 5 star rating) is that we had a hair on one of the hand towels - but that tends to happen. We also were hoping to connect our PS3 to the tv to pass the time, but they have a block from using the inputs. Again, understandable, but that would have been nice to be able to do.
Excellent 9,7
Pros: Well for starters my boyfriend and I had a little trouble with our reservation but the staff was very friendly and took care of the problem ASAP and they give you cookies when you check in which is AWESOME! As far as the room, as soon as we walked into it it smelled super clean and it was. The room also had soap and shampoo dispensers which are so much better than those tiny bar soaps that most hotels have, so that was a major plus.
Cons: There was only two things I didn't like about the room, the bed and the sheets. The bed wasn't all that comfortable I guess memory foam beds just aren't my thing but it wasn't that bad, and the sheets were really thin so we got cold at night.
Good 7,1
Pros: Welcome and check-in were fine, the room was large with a comfortable bed. Free fruit in the lobby was nice.
Cons: Any rooms facing the freeway are subject to traffic noise 24 hours a day, so not recommended for light sleepers. Make sure to bring your own coffee to breakfast.
Okay 5,3
Pros: Affordable
Cons: Old ans stinky.
Ontario Airport Inn - Ontario
Rated no. 8
7,8
Good 7,8
Based on 1 225 reviews
Details
Reviews
R1 652

Cleanliness
8,4
Comfort
8,3
Facilities
7,1
Location
8,6
Overall
7,7
Overall 7,8 Good
Based on 846 reviews
Cleanliness
8,4
Comfort
8,3
Facilities
7,1
Location
8,6
Overall
7,7
Cleanliness
10,0
Comfort
8,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,0
Comfort
7,8
Location
8,2
Services
7,5
Staff
8,2
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,0
Comfort
7,0
Facilities
6,0
Location
9,0
Overall
7,0
Cleanliness
8,4
Comfort
8,5
Location
8,7
Services
8,3
Staff
8,5
Cleanliness
8,7
Comfort
8,3
Location
8,5
Services
8,4
Staff
8,5
Cleanliness
8,5
Comfort
8,6
Facilities
6,0
Location
8,8
Overall
6,6
Cleanliness
8,2
Comfort
8,3
Location
8,6
Services
8,1
Staff
8,4

Okay 5,0
Pros: I left to early for breakfast. Restaurant was good Shuttle ran only in am but was good. They had two down pillows which were good.
Cons: No shuttle in afternoon to get there from the airport. Nobody answered the phone when I called for information. Rooms were dark and door lock did not work.
Excellent 10,0
Pros: Every thing was the way it should be ..
Cons: A little more expensive, than I remembered 🥃
Good 6,0
Pros: Staff is always pleasant and courteous.
Cons: Tub drained very very very slow
Good 6,0
Cons: toilet was stopped up when we arrived.
Excellent 10,0
Pros: location and cleanliness
Cons: can’t think of anything
Mediocre 2,0
Pros: The next room guest to my room were extremely loud and we could not sleep until 2AM . We called the reception and they did not do anything about it ...
Cons: Very noisy room , guests loud , staff unprofessional, shuttle runs 2 hours only in the morning and we can hear the highway noise..
Mediocre 3,1
Pros: The front attendee was nice.
Cons: Everything else! The room was terrible! Never again!
Excellent 8,5
Pros: Helpful and friendly staff when I checked in and out.
Cons: I was counting on the restaurant being open on time. It wasn't and I was forced to have breakfast on the road. I chose not to eat any other meals there.
Excellent 10,0
Pros: Friendly staff and nice big room. We booked about 15 minutes before we got there and the transaction was easy! Close to the freeway and quiet. Very pleased!
Excellent 9,7
Pros: Quiteness
Cons: I whiskey I could have stayed longer
Holiday Inn Ontario Airport - Ontario
Rated no. 9
7,8
Good 7,8
Based on 846 reviews
Details
Reviews
R2 462

Cleanliness
8,2
Comfort
8,2
Facilities
8,4
Location
8,5
Overall
9,0
Overall 7,8 Good
Based on 349 reviews
Cleanliness
8,2
Comfort
8,2
Facilities
8,4
Location
8,5
Overall
9,0
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
10,0
Location
10,0
Overall
10,0
Staff
10,0
Value for money
10,0
Cleanliness
7,8
Comfort
7,8
Location
8,1
Services
7,8
Staff
7,8
Cleanliness
9,0
Comfort
9,0
Facilities
8,0
Location
9,0
Overall
9,0
Cleanliness
8,5
Comfort
8,5
Location
8,9
Services
8,3
Staff
8,3
Cleanliness
8,8
Comfort
8,8
Location
8,7
Services
8,2
Staff
8,2
Cleanliness
8,4
Comfort
9,0
Facilities
9,0
Location
9,1
Overall
9,0
Cleanliness
8,3
Comfort
8,4
Location
8,7
Services
8,3
Staff
7,8

Excellent 10,0
Pros: excellent room and accommodations
Cons: the bat tube ran over and the room flooded a little
Excellent 10,0
Pros: very clean
Cons: everything was good
Excellent 9,0
Pros: Didn't eat breakfast
Excellent 8,0
Pros: Rooms are nice. Free parking, wasn’t difficult to get a spot. Free breakfast. Good price.
Cons: A bit run down in certain areas like carpeting in the halls had very visible stains. Couch and chair upholstery in the room had some visible stains.
Embassy Suites Ontario - Airport - Ontario
Rated no. 10
7,8
Good 7,8
Based on 349 reviews
Details
Reviews
R3 081

Cleanliness
8,2
Comfort
8,1
Facilities
6,0
Location
8,3
Overall
5,8
Overall 7,6 Good
Based on 332 reviews
Cleanliness
8,2
Comfort
8,1
Facilities
6,0
Location
8,3
Overall
5,8
Cleanliness
7,8
Comfort
7,7
Location
8,3
Services
7,6
Staff
8,1
Cleanliness
5,3
Comfort
6,0
Facilities
6,0
Location
6,6
Overall
5,3
Cleanliness
8,1
Comfort
8,1
Location
8,2
Services
7,9
Staff
8,3
Cleanliness
8,2
Comfort
8,0
Location
8,5
Services
7,5
Staff
9,0
Cleanliness
8,5
Comfort
8,3
Location
8,5
Overall
10,0
Services
8,1
Cleanliness
8,3
Comfort
8,6
Location
8,6
Services
7,9
Staff
8,7

Excellent 10,0
Pros: Good área and very good clean.
Cons: I been forget the keys in side the room and the person in the frontal desk not let me back to the room. The room was under name of the onother person, I been show my identification and the profesional of the permite of the parking lot. I hope them not use my information for bar things.
Poor 1,0
Cons: I was very upset because I was unable to sleep all night because of the extremely loud noise that went on all night long from what I could only guess was construction on the freeway. Although not the fault of the hotel, it would have been nice for the facility to disclose that information prior to booking.
Good 6,0
Pros: Very nice that it wasn’t noisy and there weren’t people lingering around the premises.
Cons: the room was not that clean, something in there made me have itchy/watery eyes and there was a slight odor.
Okay 5,7
Pros: Has microwave and refrigerator
Cons: Room smelled, carpet could be cleaner
Mediocre 3,0
I stayed at this hotel to rest after a long tired flight and because of the heavy rain. The receptionist were very friendly and the room rate was acceptable. Lobby was clean and the elevator was centrally located. The swimming pool also was nice. The room was comfortable and spacious. I love the couch and air conditioning worked well. Bathroom was clean and fresh. Parking area was great too. The room was totally rundown. Some of the furniture was already old and needs replacement. Poor cable television reception. Breakfast doesn't taste good and just ordinary food served every morning. The attitude of the night staff I called regarding the noise doesn't care and there was nothing they could do. The hotel was not a better place to stay and not worth losing a night sleep.
Mediocre 3,7
Pros: The location next to the highway is great
Cons: Hello, and I stayed at the Quality Inn location in Ontario near the conference center this week. I stayed at this location from Sunday night (January 21) through this morning (January 25) for training and the BMW western region training center. I cannot express enough the disgust that I feel for staying here. Trying to check in Sunday night was a chore in itself as my phone number and address were incorrect and the person checking me in did not know what to do or handle the situation. The manager in duty had to assist her as he said this happens all the time. Once we got to the room which was very warm I tried to adjust the temperature and the entire housing on the wall unit came off. This heating and cooling unit did not work the entire time I was here, the front desk did not believe me or even offer a solution. My wife tried to shower Monday and the shower would drain very slowly, she called the front and they sent a maintenance person who told her she was not using the drain properly...it’s a drain it does not take much to make it work. The maintenance persons solution was to hold the drain down as she showered, this is fairly difficult to do and absolutely not the correct procedure. Tuesday again the bathtub was backing up with the stopper out all together. The same maintenance person came up and told my wife she wasn’t doing it correctly again however, he did acknowledge it was backing up so he brought up a shop vacuum to drain the tub. This shower problem was never solved and we stopped taking showers for the remainder of the week (thanks for that) The free WiFi is an absolute joke, I could not use my phone or laptop for any of the work I needed to do in the evenings so I was forced to go to a coffee shop to actually do my work. I don’t understand how so many basic features could go so horrendously wrong and not a single employee at this location actually care. I’m very upset with the lack of leadership from management and the unwillingness to solve problems from the maintenance staff, you have undoubtedly lost a customer forever and as much as I can shall make sure all my co-workers who come down for training steer clear.
Excellent 8,0
Pros: Clean. Fairly quiet. Decent simple breakfast.
Quality Inn Ontario Airport Convention Center - Ontario
Rated no. 11
7,6
Good 7,6
Based on 332 reviews
Details
Reviews
R2 239

Cleanliness
7,8
Comfort
7,5
Facilities
6,0
Location
8,3
Overall
5,8
Overall 7,5 Good
Based on 540 reviews
Cleanliness
7,8
Comfort
7,5
Facilities
6,0
Location
8,3
Overall
5,8
Cleanliness
2,0
Comfort
2,0
Facilities
2,0
Location
6,0
Overall
2,0
Cleanliness
7,9
Comfort
7,7
Location
8,5
Services
7,7
Staff
8,3
Cleanliness
9,0
Comfort
9,0
Facilities
8,0
Location
10,0
Overall
9,0
Cleanliness
7,7
Comfort
7,5
Location
8,3
Overall
4,0
Services
7,4
Cleanliness
8,0
Comfort
7,7
Facilities
8,0
Location
8,4
Overall
8,0
Cleanliness
7,6
Comfort
7,4
Facilities
5,3
Location
8,3
Overall
5,2
Cleanliness
7,6
Comfort
7,5
Location
8,3
Services
7,4
Staff
8,3

Mediocre 3,0
Pros: The bed felt dirty my patner slept in her clothes she said no way my skin is no touching this bed. Ouch!!!
Cons: Dirty motel!
Poor 1,0
Pros: I liked the lady at the front desk in the morning she was very good to me
Cons: My sink leaked water all over my shoes which were in the bathroom I didn't know the sinked leaked and I didn't hear the water leaking cause it leaked all on my brand new 120 Nike Jordans ruining them
Okay 4,0
Pros: Location
Cons: The fridge was not working maintenance was called and said It was working,placed food inside and the next morning everything had gone bad, shower kept dripping during bathes.
Good 7,0
Pros: Price
Cons: Air ran noisy after being shut off
Okay 5,0
Pros: No breakfast and then you don't
Cons: No breakfast ice machine was not working home could be upgraded
Okay 4,0
Cons: The bed needs to be replaced my sleep was very uncomfortable
Okay 5,7
Pros: The bed was fine. Room was small but adequate for one person.
Cons: A bug flew out of the shower tap. Crappy towels. It’s a motel 6 so what do u expect. There are no irons in the room. I wouldn’t ever stay more than one night
Mediocre 2,8
Pros: From outside, seems like a decent place with decent location and modern renovations.
Cons: Poor customer service, two roaches and fruit flies in room, broken fridge, broken phone, locked up ice machine was broken and they ran out of ice at the front desk. Little parking due to large storage containers for renovations taking up spaces. I would it stay here again and would not recommend!!!
Excellent 8,0
Pros: I checked in and the man who assisted me was very helpful. I'm not that hard to please so my bed felt soft enough to sleep on. Showers worked fine. TV was okay along with cable.
Cons: The keycard lock to my door wasn't reading my card the first couple times but I eventually figured it out.
Mediocre 3,1
Pros: Staff was friendly and courteous. Sheets and towels seemed clean.
Cons: Internet is advertised, but you cannot connect to it. I even worked with the Internet support company, walked around the complex trying to get a connection and tried all kinds of devices. No luck, no help. Room was old and shabby. I spilled something on the carpet and dabbed it up. The towel was covered in black soil. Don't think the carpet has been cleaned in the twenty or so years the entire room has been updated. Bathroom was clean, but extremely beat up.
Motel 6-Ontario, Ca - Convention Center - Airport - Ontario
Rated no. 12
7,5
Good 7,5
Based on 540 reviews
Details
Reviews
R1 636

Cleanliness
7,3
Comfort
7,4
Facilities
6,3
Location
8,1
Overall
6,7
Overall 7,0 Good
Based on 478 reviews
Cleanliness
7,3
Comfort
7,4
Facilities
6,3
Location
8,1
Overall
6,7
Cleanliness
7,3
Comfort
7,4
Location
8,3
Services
7,1
Staff
7,8
Cleanliness
6,0
Comfort
6,0
Facilities
5,3
Location
9,3
Overall
6,0
Cleanliness
7,3
Comfort
7,4
Location
8,1
Services
6,9
Staff
7,8
Cleanliness
7,7
Comfort
7,7
Facilities
4,0
Location
8,4
Overall
6,0
Cleanliness
7,1
Comfort
7,3
Facilities
9,0
Location
8,0
Overall
7,6
Cleanliness
6,8
Comfort
7,0
Location
7,9
Services
6,4
Staff
7,6

Excellent 8,0
Pros: The room was clean, as was the restroom. Very spacious, and comfortable. Loved that it didn't smell like stale cigarettes, like some old hotels do.
Cons: The mattress was a little hard, and the pillows were uncomfortable. For a 1 night stay it was a little pricey.
Excellent 10,0
Pros: pretty much everything
Cons: saw a tiny bug
Good 7,0
Pros: The room was lovely the hotel was lovely.
Cons: The first person I tried to check in with was very rude. The pool was out of service there was no breakfast so there was some let downs
Excellent 10,0
Pros: great staff and room is clean and ver comfy
Excellent 10,0
Pros: Everything
Cons: Nothing
Good 6,0
Cons: It was stuffy, little to warm in the room and was warm when we first walked in.
Excellent 9,0
Pros: There was nothing for breakfast! Coffee would of been nice!
Excellent 9,0
Pros: Clean and comfortable... excellent staff Very good value
Cons: Rooms could use a bit of update....
Good 7,7
Pros: Room was nice, for the cost. Feels clean
Cons: Hallways seem a bit run down which gives off an ominous feeling, but the rooms are nicer.
Mediocre 3,1
Pros: Location to the convention center Comfortable bed Shuttle driver from the airport very helpful
Cons: Housekeeping was virtually non existent to the point of chewing gum left in bed!! 1st room sink was blocked and spewed out disgusting stuff Supposed to get fixed while we went for dinner but still the same 2nd room had the chewing gum surprise Bulbs out, plastic bag tapped over smoke detector!! Had to have toilet seat replaced Garbage not emptied Had to ask for room to be vacuumed Breakfast not good Shuttle driver back to the airport watched us as we loaded our 50lb cases in and out Did offer to open the door for us!! Front desk offered to give a complimentary room if we stayed an extra night!!! Maybe we should have canceled our flight !!! What a joke There needs to be some serious management training so they can help their staff know what to do
Excellent 10,0
Pros: Nice free breakfast, even more for only $5. Clean, comfortable rooms, nice bed.
Cons: Slow internet/wifi
Good 6,0
Cons: Rooms are dated.
Excellent 8,5
Pros: Staff were awesome people
Cons: I really liked the room and the friendly staff
Folk Inn Ontario Airport - Ontario
Rated no. 13
7,0
Good 7,0
Based on 478 reviews
Details
Reviews
R2 033

Cleanliness
4,5
Comfort
4,0
Facilities
4,0
Location
4,5
Overall
4,5
Overall 4,3 Okay
Based on 4 reviews
Cleanliness
4,5
Comfort
4,0
Facilities
4,0
Location
4,5
Overall
4,5
Cleanliness
4,5
Comfort
4,0
Facilities
4,0
Location
4,5
Overall
4,5

Mediocre 2,5
Pros: Nothing.
Cons: Location outside was fine, but the Red Roof Inn in itself was very dirty. The place has contracts with different trucking companies so, if you are a self traveler like I was being a woman then you might want to stay somewhere else. I paid for a room that had stained, smelly bed sheets, some man's underwear under my bed, a girl's hair tie on the bed, and fecal matter stuck on the toilet. I had to leave that night I was so grossed out. My suggestion don't stay there.
Mediocre 3,1
Pros: Clean sheets
Cons: Lack of help. Wall paper falling off. Plumbing drainage problems. Shuttle driver has an attitude problem
Red Roof Inn Ontario Airport - Ontario
Rated no. 14
4,3
Okay 4,3
Based on 4 reviews
Details
Reviews
R2 875

Cleanliness
5,2
Comfort
6,0
Facilities
5,1
Location
6,7
Overall
5,6
Overall 4,7 Okay
Based on 79 reviews
Cleanliness
5,2
Comfort
6,0
Facilities
5,1
Location
6,7
Overall
5,6
Cleanliness
5,0
Comfort
5,0
Facilities
4,0
Location
8,0
Overall
5,0
Cleanliness
5,0
Comfort
5,0
Facilities
5,0
Location
7,0
Overall
5,0
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
6,4
Comfort
7,3
Facilities
6,8
Location
7,1
Overall
7,1
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
4,1
Comfort
5,0
Facilities
3,6
Location
6,1
Overall
4,5

Good 6,5
Pros: Beer available
Cons: Check the place out and see for yourself, the place has mattresses in the hallways, and the hallway carpets needed attention.
Okay 5,4
Pros: The bed was fine
Cons: The hotel was under construction so lots of dust and debris everywhere. The fridge in the room had a sticky substance in the door. The bottom of the bathtub was stained and had a ripped matt in it. Very disappointing
Okay 5,0
Pros: Nice staff
Cons: The construction going on
Poor 1,0
Pros: Nothing really
Cons: To loud and found bugs in bed
Mediocre 2,5
Pros: Everything was horrible
Cons: My bedroom was dirty my shower was not that clean my heater wasn’t working and a lot of dust
Mediocre 2,5
Cons: It was under construction. We were overcharged. Had to walk across lobby like a maze and take an elevator up to 3rd floor
Okay 4,2
Pros: Place was dirty the bathroom did not look clean things were broken the tv did not work
Cons: Room was dirty and lack of maintenance
Okay 4,5
Pros: The area
Cons: Cleanliness of room and hotel..pool was dirty room was nothing like advertised
Mediocre 3,1
Cons: The room was dirty, floors not vacuumed. I didn’t want to take my shoes off. I found long hairs in my sheets. There was no hot water and the sink and bathtub wouldn’t drain. It was frankly the dirtiest hotel I’ve ever stayed in and would never go there again.
Mediocre 2,2
Cons: They have outdated TVs that cutbofd every night to save energy. The manager Giovanni is unprofessional and doesn’t reply to customer concerns. There was drug usage and seemingly prostitutes on the premises. Room smelled liked mildew and constantly awakened by trains through the night. Classless management who is only concerned with the money. Desperate for guests. AVOID THIS HOTEL AT ALL COSTS!!!!
Okay 4,5
Pros: Location
Cons: Dirty sheets, bad smell
Excellent 8,5
Pros: The bed was great and the room was clean but old. The staff was friendly but overwhelmed. It is directly across from the convention center and that's what I needed. Ask for a room near the lobby to cross quickly to the convention center.
Cons: The carpet was very stained but clean. It was fine for me alone but I wouldn't want my child crawling around on it. They are working hard to renovate and I think in a couple months it will be better.
Mediocre 3,1
Pros: check in was smooth
Cons: Restaurant was horrible. Everything was clearly microwaved. Internet was spotty. Housekeeping was inconsistent (they'd setup the room but forget linen, you had to ring twice to remind them to follow up on a task) front desk night service was rude and unhelpful groundskeeping was subpar facilities were clearly dated, most of the keycard entrances to the hotel were malfunctioning, paint was peeling, only one working bank of elevators, pool area was messy.
Good 7,7
Pros: Location was good, staff was friendly, it was clean
Cons: Our shower curtain was torn and falling down, time for a little maintenance. But overall it was a nice place for the money
Mediocre 2,0
Cons: One person at checkin and checkout. Too many clients waiting on line. My bathroom in room 1002 had a broken toilet seat and switch plate. Very poor
Mediocre 2,0
Pros: poor service
Cons: poor service and cold food
Good 6,5
Pros: Great shower, comfortable bed and pillows, good temperature plenty of towels, big towels, huge closet, big room
Cons: Room smelled like mildew, there was no chair at the desk in our room, there was a long hair in our sheets, there was a bug in between our pillows
Okay 4,8
Pros: Old facility. Wifi didn't work
Good 7,1
Pros: The staff was great! They were very helpful, attentive, and had great customer service. I liked that we got switched to a room close to a door on the first floor. my girlfriend has MS, so a long walk and stairs were too much for her at the end of the day.
Cons: Unfortunately,there were some things that caught my attention. First off when my girlfriend and I were going to goto sleep. The sheets were stained, we called to see if they can send house keeping or switch our rooms. We chose to just have house keeping come, since we were all the way at the end of the hotel and didn't want to walk to the desk. She has MS and at the end of the day her legs aren't very strong, so the walk would of been a struggle for her. It took about 30 mins for house keeping to come and change the sheets. I also noticed that the doors had patches of different colored paint, rust in the basket in the tub and the mirror was cracked on the closet. Also, went to get water from the machines. The signs said the was a vending machine by the corner, but there were none there. Ended up walking all the way to the lobby, surprised the hotel didn't have a little store by the front desk like other hotels.
Okay 4,0
Pros: Kayaks rate was close to what this Radisson was worth.
Cons: I was very disappointed in this Radisson. They hallways smelled of mildew and there was black mold in my bathroom. Seems like this would be something that would be checked before assigning it to someone.
Okay 5,4
Pros: The breakfast was great! Good location for the Fontana Races
Cons: Things were held together with tape, we expected the planes but didn't know there would be a couple trains that went by late at night.
Ontario Gateway Hotel - Ontario
Rated no. 15
4,7
Okay 4,7
Based on 79 reviews
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