Hotels near Ontario Airport

Hotels near Ontario Airport

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Ontario (ONT) - Ontario, CA, United States
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Best hotels near Ontario Airport

Cleanliness
8,7
Comfort
8,7
Location
8,9
Services
8,6
Staff
8,8
Overall 8,5 Excellent
Based on 751 reviews
Cleanliness
8,7
Comfort
8,7
Location
8,9
Services
8,6
Staff
8,8

Good 7,4
Pros: Good location and nice straight forward layout. Seemed to be kept pretty clean.
Cons: Way, way too many pets (dogs). In one elevator trip, I saw three different dogs. One was pretty big and the owner had to restrain the dog to keep him from jumping on me. In total, I saw six dogs and heard one barking a few rooms over for an extended period of time. My wife has an allergy to pet dander and while I respect people's right to bring their dogs to a hotel if that hotel allows them, we were only there for two nights and we weren't outside of our room that much and I just think six different dogs is just too many. I like the hotel, but we would have to see if they have some rooms set aside that they do not allow pets in before we would stay there in the future.
Okay 4,2
Cons: Staff didn't consider placing us away from the entire youth soccer team that crowded the front desk area..they allowed the kids to play and make a whole lot of noise way past midnight...common sense stuff
Okay 4,8
Pros: The staff was very friendly
Cons: Get to room it look clean when in to rest room there was a yellowish firm on sink n pee stains on toilet.
Mediocre 3,7
Cons: I front desk people were rude and someone came into our room and stole, perfume, jewelry and 100.00 and the do not come in tag was on the door.
Mediocre 3,4
Pros: Staff was friendly enough.
Cons: Filthy room and bathroom. Hair everywhere. In the towels, bathroom floor. Trash scattered on the carpet. Hair in the sheets. Yuk.
La Quinta Inn & Suites by Wyndham Ontario Airport - Ontario
Rated no. 1
8,5
Excellent 8,5
Based on 751 reviews
Details
Reviews
R1 603

Cleanliness
8,7
Comfort
8,8
Location
8,9
Services
8,6
Staff
8,9
Overall 8,5 Excellent
Based on 339 reviews
Cleanliness
8,7
Comfort
8,8
Location
8,9
Services
8,6
Staff
8,9

Excellent 10,0
Pros: Great Location and Clean Comfortable room.
Cons: The have free Chocolate Chip cookies on Weekdays but not on the weekends...................
Excellent 8,0
Pros: Great bed! Clean comfortable room with a good breakfast and location. I would stay here again.
Excellent 8,0
Pros: The room was clean. A neat tidy set up and very spacious.
Cons: As soon as I arrived they wouldn't let me check in at 3.. had to wait extra. Did not like that check out time was at 11am.
Comfort Suites Ontario Convention Center - Ontario
Rated no. 2
8,5
Excellent 8,5
Based on 339 reviews
Details
Reviews
R1 556

Cleanliness
8,6
Comfort
8,7
Location
8,9
Services
8,6
Staff
8,8
Overall 8,4 Excellent
Based on 907 reviews
Cleanliness
8,6
Comfort
8,7
Location
8,9
Services
8,6
Staff
8,8

Excellent 10,0
Pros: Rooms were clean n spacious. Nice complimentary breakfast.
Cons: Walls a little thin
Excellent 8,5
Cons: Bed was a bit hard.
Good 7,7
Pros: Nice hotel, clean comfortable rooms very good customer service
Mediocre 2,0
Pros: nada
Cons: Made reservation for two nights. Called the front desk during the morning of my arrival date. Told front desk that I would be checking in late. Front desk said no problem. Front desk proudly said, "We do not cancel reservations!" I went to a gathering with friends. I had a midnight snack and enjoyed the food. I was in no rush, as my room at the Azure was waiting for me. I walked to the front desk, and the time was about 2:45 a.m. This was now into my first night stay, which was paid. I talk to Graveyard Roy, give him my id card, and tell him that I have a room, reservation for two nights. Roy told me that he completed an audit at 2:30 a.m, and that he cancelled my reservation, because I had not checked in. Graveyard Roy cancelled both nights! It had only been 15 minutes since Roy cancelled my room(s), so I simply asked Graveyard Roy to check me in, using the reservation he just cancelled. Graveyard Roy started pushing computer keyboard keys, clicking mice, and kept looking from one computer monitor to another. I gave him the benefit of the doubt, and thought maybe Roy was helping the nearby air traffic control tower, and landing jets. Nope. Graveyard Roy was lost! I heard the GPS navigation system in Roy's head continually say, "Re-Routing". I saw Roy scrambling, and heard him say aloud, "Lets see, lets see, lets see...." I had to finally leave the poor guy alone, and I walked away and out. The whole time hearing keyboard keys a clacking and mice a clicking. Pop Quiz,..Why does Roy hold a position on the Graveyard shift? Answer in the form of a question. Bye.
Excellent 8,0
Pros: Room was nice and comfortable
Cons: Late checkout only until 12 noon
Good 6,0
Pros: Everyone was friendly - the breakfast was very good the facilities were clean.
Cons: I stayed two nights. When I got back to the hotel the second night, it was late, and when I opened the door, I saw that Housekeeping did not clean the room. I went down to the front desk and they gave me some towels and coffee packets for the morning.
Excellent 8,5
Pros: Very nice artwork on all the corridors. An unusual and extremely nice touch. Very pretty courtyard.
Cons: Was given a handicapped accessible room which I wasn’t very happy about. Did not like the shower setup at all. No counter space to put things. Kind of odd to be given that room as the hotel was not full. Everything in the room was kind of odd (as it was made to accommodate handicapped people). Would have preferred a regular room but didn’t want to complain.
Excellent 10,0
Pros: Nice rooms
Cons: Breakfast was a little lacking
Excellent 8,0
Pros: I liked the comfort.
Cons: The pillows aren't as steady and fluffy as the used to be. Not enough pillows on the bed. I had to request a room change, because ants were in our room. The irons were not operable. The first room, we had to request an iron. The replaced iron did not work. When we moved to the second room, due to ants, the iron of that room did not work. We had to end up going out to buy an iron. Room service was not good. The service took forever to show up, if they showed up. This has never happened, in my year and a half of dealing with Azure. Azure has always been responsible in the past.
Okay 5,7
Pros: This is a very classy hotel and was clean. Upon check in, I was impressed with the layout of the lobby and general condition of the hotel. Breakfast was excellent as a part of my stay. Nice room, big spacious room with a nice layout. Bed was comfortable and noise from adjoining rooms, Hallway was minimal.
Cons: Airport noise, traffic noise, train noise was waking me all night. Even with the A/C fan running all night. I slept maybe 4 hours all night. Upon check in, I requested a quiet room and the young lady checking me in said, "I never get complaints about noise." She LIED, and placed me on the Busy street side facing the airport. Per other guests, The courtyard on the inside of the hotel is the place to stay if you want a quiet night. Why this little girl who checked me in did not place me on the inside is a mystery, and the asst manager who I spoke with the next morning had nothing to say except, "Ask for an inside room on your next stay" No free room voucher or offer for something extra to make up for the bad night. Poor Form and very unprofessional. Isn't a good night's sleep the reason we pay more for a better hotel room? This place did not fit the bill.
Excellent 10,0
Pros: I loved everything about the hotel !
Okay 4,0
Pros: The lobby looked great and the pictures on the website looked great
Cons: The room has laminate floors and echoes bad. The bed sagged towards the middle. The couch sagged towards the back too. The pull out mattress had stains. We asked for sheets to make the pullout bed and they arrived with stains.
Excellent 8,0
Pros: The hotel was very clean, the service was great and complimentary full breakfast was yummy. The breakfast chef was extra kind.
Azure Hotel & Suites, Trademark Collection by Wyndham - Ontario
Rated no. 3
8,4
Excellent 8,4
Based on 907 reviews
Details
Reviews
R1 726

Cleanliness
8,7
Comfort
8,6
Location
8,9
Services
8,3
Staff
8,8
Overall 8,4 Excellent
Based on 636 reviews
Cleanliness
8,7
Comfort
8,6
Location
8,9
Services
8,3
Staff
8,8

Excellent 9,7
Pros: Attended the Hotel for a conference. The facility was outstanding. The view of the mountains made the location perfect.
Cons: I cannot think of anything.
Excellent 10,0
Pros: Just the right amount of nice linens on the comfortable bed. My husband appreciates the nice tv for football. We had a nice view of the mountains.
Cons: The bathroom was nice but a little tight. Not a big deal.
Excellent 8,0
Pros: I did like his hotel everything was really nice about it parking is really easy it was super close event I was going to my only complaint would be a they charge you $50 at check in now nowhere did it say it was charging $50 for checking in I called the office and complained about it because the $50 made my account go negative. And they did absolutely nothing about it which kind of made me mad.actually I'm still waiting for the $50 back and it's been five days that if it does Credit to my account soon I will never stay here again. That's the one thing that would make me not return to this hotel. everything is nice but beware of the holding fee.
Good 7,6
Pros: Staff was friendly Lounge, bar, and piano area were relaxing.
Cons: Carpeting in the outer halls. The room door had foot prints and scuff marks.
Excellent 9,4
Cons: I had made reservations for a double bed and when I got there they only had a king size bed
Excellent 10,0
Pros: My stay here was great. I have stayed at ALoft, just up the street a few time and after a few poor experiences I decided to stay at Ontario Airport Hotel. The staff was amazing and very accessible. The room was very clean and the location is perfect. The shuttle service that will take you around town for free was also a huge plus. This is where I will always stay from now on.
Excellent 8,0
Pros: Very clean.
Cons: Gym was missing a couple of free weights.
Ontario Airport Hotel & Conference Center - Ontario
Rated no. 4
8,4
Excellent 8,4
Based on 636 reviews
Details
Reviews
R1 741

Cleanliness
9,0
Comfort
8,8
Location
8,8
Services
8,4
Staff
9,1
Overall 8,4 Excellent
Based on 100 reviews
Cleanliness
9,0
Comfort
8,8
Location
8,8
Services
8,4
Staff
9,1

Good 6,0
Pros: Location, quiet
Cons: Pool & room cleaner, lock on bathroom door,
Excellent 9,7
Pros: The facility is nice. The rooms are comfortable and clean and the bed was comfortable as well. Another convenient feature is location. There are plenty of restaurants in the area and places to shop as well. There is a Chinese Restaurant right next door that has really good food and if you don't feel like dining out they do deliver. The staff was very friendly which was something you don't always see it seems when you purchase a room online at a reduced rate. Many of the other paces we have stayed at the staff seem to be a bit rude but not here. The complementary breakfast was nice. It consisted of the usuall breakfast items and there was plenty of it. Overall the Fairfield Inn is a nice place to stay.
Cons: I thought the room was just a bit pricy but in all fairness it was the weekend so I know that rates are usually a bit higher than other times of the week.
Excellent 8,5
Pros: Very comfortable and most important...exceptionally clean room/facilities.
Cons: The location was a bit difficult to find. But I called the hotel and Carrie Ann guided me to the doorstep. She was great.
Okay 5,1
Pros: Was inexpensive and close to airport. Staff was friendly and helpful.
Cons: Well worn and needs soundproofing and renovation. Aircon was very noisy
Excellent 8,0
Pros: Close to Airport Easy Airport transportation Towel Bunny on the bed a cute touch
Cons: Somewhat noisy, could hear foot traffic from above
Fairfield Inn by Marriott Ontario - Ontario
Rated no. 5
8,4
Excellent 8,4
Based on 100 reviews
Details
Reviews
R1 726

Cleanliness
8,7
Comfort
8,6
Location
8,7
Services
8,5
Staff
8,6
Overall 8,3 Excellent
Based on 217 reviews
Cleanliness
8,7
Comfort
8,6
Location
8,7
Services
8,5
Staff
8,6

Excellent 8,0
Pros: Modern look.
Cons: They gave me a room for the disabled. The bathroom was a bit weird and I couldn't find the remote, later I found out you need to request for it. It experience would have been perfect if they gave me a regular room.
Okay 5,1
Cons: Uncomfortable in checking in.
Okay 5,1
Pros: The bed..happy hour..fireplace in lounge
Cons: Water runs out the shower, safety hazard. You have to go to the lobby to get ice. I was only given one room key but made reservation for two adults.. registration desk was not clearly identified, I was not told where the elevators were
Excellent 10,0
Pros: The feel of the was chill, yet professional. Very relaxing and close to everything.
Good 6,5
Pros: We usually like the aloft for its trendy feel. It's very modern and clean.
Cons: We had a bad experience. Luckily we got our money back. Staff was rude when we came in. This never happened before. Checking out though the lady was nice. We left this hotel because guest were smoking weed. It made all the floors and elevators and even lobby smell like it. Boyfriend is highly allergic to this. So we had to leave. It would be nice to have some rules about this. This can harm other guest and the outcomes wouldn't be good for the hotel
Aloft Ontario-Rancho Cucamonga - Rancho Cucamonga
Rated no. 6
8,3
Excellent 8,3
Based on 217 reviews
Details
Reviews
R2 311

Cleanliness
8,5
Comfort
8,4
Location
8,6
Services
8,3
Staff
8,1
Overall 8,2 Excellent
Based on 213 reviews
Cleanliness
8,5
Comfort
8,4
Location
8,6
Services
8,3
Staff
8,1

Excellent 10,0
Pros: This visit was unplanned & I had to find a hotel quickly. The hotel was located right off expressway & have immediate availability at 10pm at night. The price was extremely reasonable & definitely surpassed my expectations.
Cons: No
Mediocre 3,0
Cons: Loud and dirty.
Excellent 10,0
Pros: What I like best about the hotel will be a customer service. They are extremely polite every staff member knew me by name. Whatever I need it I received right away. Very classy.
Cons: That we couldn't stay longer. :)
Good 7,0
Pros: ease of location
Cons: Restaraunt hostess seemed indifferent. Was mor interested in her own thing than greeting me and making me feel welcome
Excellent 10,0
Pros: Location was amazing!
Cons: Loved everything about it
Excellent 10,0
Pros: Very clean, friendly staff. Restaurant & Bar was also clean .
Cons: My keys/card did not work . Had to re-activate them TWICE!!
Excellent 10,0
Pros: The workers & free breakfast & happy hour
Cons: The pool area gave me a headache from how strong the bleach smell was.
Good 7,0
Pros: The lobby looked great and the space in the room was great having it's own living room.
Cons: Floor in room was sticky, bathroom smelled like feet and we had to park on the main street since there was no parking available. During breakfast I watched house staff have a bathroom blocked off for over an hour as they walked back the break room.
Excellent 10,0
Pros: The room size/ Suite was amazing. Refrigerator and microwave definitely came in handy! Absolutely love this place!
Cons: Took an hour or so to get additional towels after request was made.
Excellent 8,0
Pros: Great staff and accommodations
Cons: Book a king bed and got a 2 queen bed room. Room was a bit dusty
Excellent 9,0
Pros: Love the square configuration of the room with two doors to bathroom so can be accessed from living area and bedroom. Also loved the large step-in shower. The couch and bed were comfortable too.
Cons: The staff at breakfast was almost hovering to pick up our dishes, which was nice, but were sometimes in the way of getting around to get food and beverages. Could dial it back a bit.
Excellent 10,0
Pros: Everything
Cons: No!
Embassy Suites Ontario Airport - Ontario
Rated no. 7
8,2
Excellent 8,2
Based on 213 reviews
Details
Reviews
R2 311

Cleanliness
8,9
Comfort
8,7
Location
8,6
Services
8,7
Staff
8,8
Overall 8,2 Excellent
Based on 169 reviews
Cleanliness
8,9
Comfort
8,7
Location
8,6
Services
8,7
Staff
8,8

Excellent 10,0
Pros: Fast check in
Cons: N/A
Okay 4,5
Cons: Worst bed I’ve ever slept on - uncomfortable, squeaky, poor temperature regulation. Stayed for 3 nights and barely slept.
Good 6,5
Pros: The hotel is conveniently located in Ontario with access to 10 and Ontario airport. This hotel would be fine for business. Staff was friendly.
Cons: The hotel needs some upgrades. Even the elevator seemed tired as it took its time moving between floors and opening.
Excellent 8,0
Pros: Nice staff and nice morning buffet.
Cons: Thought buffet price was a little high.
Excellent 8,0
Pros: I really like the breakfast and evening lounge on the 6th floor. Clean and actually good food.
Sheraton Ontario Airport Hotel - Ontario
Rated no. 8
8,2
Excellent 8,2
Based on 169 reviews
Details
Reviews
R1 865

Cleanliness
8,8
Comfort
8,7
Location
8,6
Services
8,4
Staff
8,4
Overall 8,1 Excellent
Based on 610 reviews
Cleanliness
8,8
Comfort
8,7
Location
8,6
Services
8,4
Staff
8,4

Excellent 10,0
Pros: Great staff, very clean and beautiful space. The waiter remembered my name, which is always nice.
Cons: That I forgot my bathingsuit for the pool!
Excellent 8,0
Cons: The TV didn't work properly. The engineer was polite and nice. However, it took quite a while for him to replace a part and fix it. Not his fault. However, very inconvenient that the hotel gave us a room with a faulty TV.
Excellent 9,1
Pros: The pool area was very nice. The room was clean and comfortable. Front desk help was great
Cons: it was kind of pricey for a night stay
Excellent 8,5
Pros: Proximity, amwnities
Cons: Needs updating and more comfortable beds
Excellent 9,4
Pros: Breakfast and service
Good 6,0
Pros: Very good experience
Cons: Didnt know how to operate your alarm clock! Must be the blonde in me, lol!
Okay 5,3
Pros: I am satisfied for room and environment.
DoubleTree by Hilton Ontario Airport - Ontario
Rated no. 9
8,1
Excellent 8,1
Based on 610 reviews
Details
Reviews
R2 157

Cleanliness
8,6
Comfort
8,6
Location
8,5
Services
8,3
Staff
8,6
Overall 8,1 Excellent
Based on 132 reviews
Cleanliness
8,6
Comfort
8,6
Location
8,5
Services
8,3
Staff
8,6

Excellent 8,0
Pros: had a great stay... i love the pillows
Cons: The furnace clogged and flooded our room... the maintenance man tossed down a towel... to fix it!
Excellent 10,0
Pros: Comfortable, quite, slept well and the morning breakfast was great and delicious.
Cons: Customer service was outstanding. The girl at the front desk Brianna was very friendly and helpful.
Excellent 9,7
Pros: Very convenient for Ontario airport. Friendly staff. Had penthouse loft. Very comfortable beds. Stairs are tight if carrying suitcases.
Residence Inn Ontario Airport - Ontario
Rated no. 10
8,1
Excellent 8,1
Based on 132 reviews
Details
Reviews
R2 589

Cleanliness
8,4
Comfort
8,3
Location
8,6
Services
8,3
Staff
8,6
Overall 7,9 Good
Based on 427 reviews
Cleanliness
8,4
Comfort
8,3
Location
8,6
Services
8,3
Staff
8,6

Excellent 10,0
Pros: Friendly staff and nice big room. We booked about 15 minutes before we got there and the transaction was easy! Close to the freeway and quiet. Very pleased!
Mediocre 3,1
Pros: The front attendee was nice.
Cons: Everything else! The room was terrible! Never again!
Excellent 8,5
Pros: Helpful and friendly staff when I checked in and out.
Cons: I was counting on the restaurant being open on time. It wasn't and I was forced to have breakfast on the road. I chose not to eat any other meals there.
Excellent 9,7
Pros: Quiteness
Cons: I whiskey I could have stayed longer
Holiday Inn Ontario Airport - Ontario
Rated no. 11
7,9
Good 7,9
Based on 427 reviews
Details
Reviews
R1 818

Cleanliness
8,0
Comfort
7,8
Location
8,4
Services
7,7
Staff
8,4
Overall 7,9 Good
Based on 352 reviews
Cleanliness
8,0
Comfort
7,8
Location
8,4
Services
7,7
Staff
8,4

Excellent 8,0
Pros: I checked in and the man who assisted me was very helpful. I'm not that hard to please so my bed felt soft enough to sleep on. Showers worked fine. TV was okay along with cable.
Cons: The keycard lock to my door wasn't reading my card the first couple times but I eventually figured it out.
Mediocre 2,8
Pros: From outside, seems like a decent place with decent location and modern renovations.
Cons: Poor customer service, two roaches and fruit flies in room, broken fridge, broken phone, locked up ice machine was broken and they ran out of ice at the front desk. Little parking due to large storage containers for renovations taking up spaces. I would it stay here again and would not recommend!!!
Mediocre 3,1
Pros: Staff was friendly and courteous. Sheets and towels seemed clean.
Cons: Internet is advertised, but you cannot connect to it. I even worked with the Internet support company, walked around the complex trying to get a connection and tried all kinds of devices. No luck, no help. Room was old and shabby. I spilled something on the carpet and dabbed it up. The towel was covered in black soil. Don't think the carpet has been cleaned in the twenty or so years the entire room has been updated. Bathroom was clean, but extremely beat up.
Okay 5,7
Pros: The bed was fine. Room was small but adequate for one person.
Cons: A bug flew out of the shower tap. Crappy towels. It’s a motel 6 so what do u expect. There are no irons in the room. I wouldn’t ever stay more than one night
Motel 6 Ontario Convention Center- Airport - Ontario
Rated no. 12
7,9
Good 7,9
Based on 352 reviews
Details
Reviews
R1 279

Cleanliness
7,5
Comfort
7,7
Location
8,3
Services
7,3
Staff
7,8
Overall 7,6 Good
Based on 432 reviews
Cleanliness
7,5
Comfort
7,7
Location
8,3
Services
7,3
Staff
7,8

Good 6,0
Cons: Rooms are dated.
Excellent 8,5
Pros: Staff were awesome people
Cons: I really liked the room and the friendly staff
Good 7,7
Pros: Room was nice, for the cost. Feels clean
Cons: Hallways seem a bit run down which gives off an ominous feeling, but the rooms are nicer.
Excellent 10,0
Pros: Nice free breakfast, even more for only $5. Clean, comfortable rooms, nice bed.
Cons: Slow internet/wifi
Mediocre 3,1
Pros: Location to the convention center Comfortable bed Shuttle driver from the airport very helpful
Cons: Housekeeping was virtually non existent to the point of chewing gum left in bed!! 1st room sink was blocked and spewed out disgusting stuff Supposed to get fixed while we went for dinner but still the same 2nd room had the chewing gum surprise Bulbs out, plastic bag tapped over smoke detector!! Had to have toilet seat replaced Garbage not emptied Had to ask for room to be vacuumed Breakfast not good Shuttle driver back to the airport watched us as we loaded our 50lb cases in and out Did offer to open the door for us!! Front desk offered to give a complimentary room if we stayed an extra night!!! Maybe we should have canceled our flight !!! What a joke There needs to be some serious management training so they can help their staff know what to do
Folk Inn Ontario Airport - Ontario
Rated no. 13
7,6
Good 7,6
Based on 432 reviews
Details
Reviews
R1 664

Overall 6,3 Good
Based on 8 reviews
Mediocre 2,5
Pros: Nothing.
Cons: Location outside was fine, but the Red Roof Inn in itself was very dirty. The place has contracts with different trucking companies so, if you are a self traveler like I was being a woman then you might want to stay somewhere else. I paid for a room that had stained, smelly bed sheets, some man's underwear under my bed, a girl's hair tie on the bed, and fecal matter stuck on the toilet. I had to leave that night I was so grossed out. My suggestion don't stay there.
Mediocre 3,1
Pros: Clean sheets
Cons: Lack of help. Wall paper falling off. Plumbing drainage problems. Shuttle driver has an attitude problem
Okay 4,8
Pros: The location was good.
Cons: $review.cons
Excellent 8,0
Pros: It was easy to get to. It was close to the airport. It had restaurants within walking distance.
Cons: I'm a single woman. The parking lot (all in the back) is very dark. It is also close to a train track. I was apprehensive about having to leave my room at 4:30 in the morning with poor lighting, construction "stuff" around and trees that skewed what little light there was.
Good 7,6
Pros: $review.pros
Cons: furniture a little tired
Red Roof Inn Ontario Airport - Ontario
Rated no. 14
6,3
Good 6,3
Based on 8 reviews
Details
Reviews
R1 048

Overall 5,7 Okay
Based on 374 reviews
Good 6,5
Pros: Great shower, comfortable bed and pillows, good temperature plenty of towels, big towels, huge closet, big room
Cons: Room smelled like mildew, there was no chair at the desk in our room, there was a long hair in our sheets, there was a bug in between our pillows
Mediocre 2,0
Cons: One person at checkin and checkout. Too many clients waiting on line. My bathroom in room 1002 had a broken toilet seat and switch plate. Very poor
Good 7,7
Pros: Location was good, staff was friendly, it was clean
Cons: Our shower curtain was torn and falling down, time for a little maintenance. But overall it was a nice place for the money
Mediocre 2,0
Pros: poor service
Cons: poor service and cold food
Good 6,5
Pros: Beer available
Cons: Check the place out and see for yourself, the place has mattresses in the hallways, and the hallway carpets needed attention.
Okay 5,4
Pros: The bed was fine
Cons: The hotel was under construction so lots of dust and debris everywhere. The fridge in the room had a sticky substance in the door. The bottom of the bathtub was stained and had a ripped matt in it. Very disappointing
Mediocre 3,1
Cons: The room was dirty, floors not vacuumed. I didn’t want to take my shoes off. I found long hairs in my sheets. There was no hot water and the sink and bathtub wouldn’t drain. It was frankly the dirtiest hotel I’ve ever stayed in and would never go there again.
Excellent 8,5
Pros: The bed was great and the room was clean but old. The staff was friendly but overwhelmed. It is directly across from the convention center and that's what I needed. Ask for a room near the lobby to cross quickly to the convention center.
Cons: The carpet was very stained but clean. It was fine for me alone but I wouldn't want my child crawling around on it. They are working hard to renovate and I think in a couple months it will be better.
Mediocre 2,2
Cons: They have outdated TVs that cutbofd every night to save energy. The manager Giovanni is unprofessional and doesn’t reply to customer concerns. There was drug usage and seemingly prostitutes on the premises. Room smelled liked mildew and constantly awakened by trains through the night. Classless management who is only concerned with the money. Desperate for guests. AVOID THIS HOTEL AT ALL COSTS!!!!
Okay 4,5
Pros: The area
Cons: Cleanliness of room and hotel..pool was dirty room was nothing like advertised
Mediocre 3,1
Pros: check in was smooth
Cons: Restaurant was horrible. Everything was clearly microwaved. Internet was spotty. Housekeeping was inconsistent (they'd setup the room but forget linen, you had to ring twice to remind them to follow up on a task) front desk night service was rude and unhelpful groundskeeping was subpar facilities were clearly dated, most of the keycard entrances to the hotel were malfunctioning, paint was peeling, only one working bank of elevators, pool area was messy.
Okay 4,5
Pros: Location
Cons: Dirty sheets, bad smell
Ontario Gateway Hotel - Ontario
Rated no. 15
5,7
Okay 5,7
Based on 374 reviews
Details
Reviews
R2 080

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