Comfort Inn and Suites Near Ontario Airport

3333 Shelby Street, Ontario, CA 91764, United States
+1 909 948 7000

Cheapest
rate per night

8,1

Excellent
based on 255 reviews
Comfort Inn and Suites Near Ontario Airport - Ontario, CA, United States
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Booking.com R1 207
KAYAK R1 207
Priceline R1 283
Booking.com
KAYAK
Priceline

Good to know

Value for money

8,0

Distance to city centre

6,5 km

Location rating

8,7

Nearest airport

Ontario

Distance to airport

2,2 km

Rooms

Check-in
Check-out

Double rooms

R1 632+

Bed type
Provider
Nightly base price
Queen bed
R1 632 per night

Queen rooms

R1 207+

Bed type
Provider
Nightly base price
Unknown
R1 207 per night
Unknown
R1 207 per night
Unknown
R1 283 per night
Queen bed
R1 508 per night
Queen bed
R1 508 per night
Queen bed
R1 508 per night
Queen bed
R1 508 per night
Queen bed
R1 977 per night

King rooms

R1 299+

Bed type
Provider
Nightly base price
Unknown
R1 299 per night
Unknown
R1 360 per night
Unknown
R1 360 per night
Unknown
R1 445 per night
King bed
R1 529 per night
King bed
R1 529 per night
King bed
R1 699 per night
King bed
R1 699 per night
King bed
R1 986 per night

Reviews

Pros

Cons

Traveller rating

150
123
153
173
34

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Jul 2020
    6,0

    I like. The location

    limited service because of covid 19 not enough maid service, had to change my own sheets. Needed to call for towels and toilet paper all the time. Got hotel for breakfast. Received bag breakfast. Staff were friendly. But limited on everything

  • Okay
    Jul 2020
    6,0

    It was pretty quiet for the most part & the front desk was stocked with ice cream & food. The staff was very nice!

    The room had an old smell. The furniture definitely can be updated, it kind of reminded me of visiting someone incarcerated. The sink looks small and old, our sink was stopped up. The toliet paper holder was absolutely horrendous, it had tons of dust and was very molded looking, i had to take off the toliet paper because why would I use something that sits on that. The AC is very old looking & the bed cover had some sort of dried glitter on it that seemed to not be washed. ALOT OF DUST ON PHONE CORD AND BEHIND NIGHTSTAND (they definitely DID NOT clean that part in a while). The doors reminded me of project doors .... its a good place but needs MAJOR updating.

  • Okay
    Jul 2020
    6,0

    Staff was very friendly

    bathroom wasn't the cleanest and only had one towel.

  • Poor
    Jul 2020
    2,0

    The beds were comfortable

    Terrible customer service, they demanded we allow a random cable guy enter our room from 9-3 to DOWNGRADE from DirecTV to literally basic cable, while asking us to also sign a waiver removing liability from the hotel if we caught COVID! The tv company entered with shoes on, no masks and touched many surfaces including remotes, TVs, walls and doors, then went on to service 90+ more rooms! Not okay. We booked a non smoking and the first room smelled so strongly of smoke I had to walk out with my baby. They gave us a new room and even that one smelled of smoke but my sister opened windows and we let it air out before staying. This hotel had great reviews for breakfast, the breakfast was a Quaker chewy bar, packaged muffin and a child’s apple juice box. If breakfast was discontinued it should have been listed on the website, as wel as the requirement to waive hotel of liability from COVID and the requirement to have random tv company enter your room. Also when I asked to have my room cleaned each day it was always a new excuse. First the staff said they do checkouts first and if they have time for mine they will. My room was cleaned but the staff refolded my dirty towels and forgot toilet paper! The next day when I asked for room cleaning they said I was too late (it was 11am) and I have to ask earlier so my room wouldn’t be cleaned. I asked where this policy was stated and was given a paper with a list of new rules and was told I was to be given this at check in. I was not. Also the pool was absolutely filthy it is green and murky with leaves and trash. The pool is closed but it is an eye sore and possibly health hazard being so filthy. I understand things are different due to COVID however whatever changes are implemented, guests should be made aware PRIOR to their stay, in advance of booking, so that they can make an informed decision on whether they are willing to abide by or accept the new policies.

  • Okay
    Jul 2020
    5,0

    location was good but noisy

    the a/c never worked told staff never had fixed guest smoked on floor smelled of pot

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About

Overview

Stay near Ontario International Airport, Citizens Business Bank Arena, the Ontario Convention Center and other popular attractions in Ontario, CA. The Comfort Inn and Suites Near Ontario Airport hotel offers spacious guest rooms with microwaves and refrigerators, free WiFi throughout the hotel, and a free hot breakfast each morning during your stay. Additional amenities include a fitness center and an indoor pool. Meeting space is available. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges rewards program. No Pets Allowed.

Choice Hotels

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,1 Excellent

based on 255 reviews

8,2

Cleanliness

8,4

Comfort

8,8

Staff

8,0

Value for money

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Disabled access
Business centre
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Outdoor pool
No smoking
Express check out
Cable or satellite TV
Air-conditioned
24-hour front desk
Safe
Fitness centre
Pets not allowed
Free parking
Free long-term parking
Storage available
Smoke alarms
Lift
Accessible parking
Family rooms
Fire extinguisher
Heating
Key card access
Outdoor furniture
Private bathroom
Safety deposit box
Vending machine (drinks)
Vending machine (snacks)
Daily housekeeping
Mini-market on site
First-aid kit

FAQs when booking at Comfort Inn and Suites Near Ontario Airport

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Does Comfort Inn and Suites Near Ontario Airport offer free Wi-Fi?

Does Comfort Inn and Suites Near Ontario Airport offer free parking?

Does Comfort Inn and Suites Near Ontario Airport offer free airport shuttle service?

How far is Comfort Inn and Suites Near Ontario Airport from the airport?

Can you bring pets to Comfort Inn and Suites Near Ontario Airport?

Does Comfort Inn and Suites Near Ontario Airport have a pool?

Photos

All photos (35)
Building (4)
Bedroom (6)
Pool (4)
Lobby (1)

Location

Most popular landmarks

  • Cucamonga-Guasti Regional Park 1 km
  • Citizens Business Bank Arena 1,4 km
  • Ontario Convention Center 2,4 km
  • Ontario Mills 2,7 km
  • Scandia Amusement Park Ontario 3,5 km
  • Scandia Ontario 3,5 km

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