Ontario car hire

Ontario car hire

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Same drop-off
Ontario, CA, United States
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Thu 12/5
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Sun 12/8
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Ontario, CA, United States

Ontario car hire information

Pick-up location Ontario
Hire locations 29
Airport locations 24

Ontario car hire reviews and directory

Rated no. 1
Alamo
Best rated
7,8 Good (38 reviews)
1 location in Ontario
Alamo
Locations in Ontario
3450 E Airport Dr Ste 300
+1 888 826 6893
Monday05:30 - 23:59
Tuesday05:30 - 23:59
Wednesday05:30 - 23:59
Thursday05:30 - 23:59
Friday05:30 - 23:59
Saturday05:30 - 23:59
Sunday05:30 - 23:59
  • 7.6
  • 7.9
  • 8.1
  • 7.5
  • 7.8
Recent reviews
10,0 Excellent
Jul 8 2016
Pros: Quick check in, upgraded me because the guy in the reception noticed we had to rent the car!
10,0 Excellent
Jul 10 2016
Excellent
Pros: Picking up from a smaller airport like Ontario was perfect since we needed a rental just for a few days.
10,0 Excellent
Jul 16 2016
Great new clean car
Pros: I had decent options. The price was great and it was fast!
Cons: Non thing
10,0 Excellent
Jul 19 2016
Affordable
Pros: Free up grade / and so affordable . The car I rented was bran new
10,0 Excellent
Aug 14 2016
Pros: All. Perfect
10,0 Excellent
Oct 27 2016
Pros: Price value.
4,0 Okay
Dec 5 2016
Cons: I purchased third party insurance through kayak, however upon arriving at the Alamo rental desk in Ontario , I was soon informed by the Alamo employee that the insurance I purchased is likely inferior to Alamo's company (ie 1st party) insurance, which I also purchased. I would like a refund on the third party insurance I purchased, as clearly I was duped online that this was the only option.
10,0 Excellent
Dec 12 2016
Great price / Great service
Pros: Got me in and out quickly. Upgraded my car.
8,8 Excellent
Dec 24 2016
Pros: After booking this car over a month in advanced, we were told when we arrived that they did not have the type of vehicle we had asked for. Fortunately, we were allowed to upgrade to a nicer vehicle for no extra charge. That being the case, we got a great deal!
4,0 Okay
Jan 4 2017
They recommended not buying insurance from kayak.
Pros: They suggested buying the $ 9USD insurance from them. I told them I already had insurance. They then told me that "the insurance from Kayak is really hard to make effective", they recommended asking for my money back. I ended up buying also their insurance.
Rated no. 2
Enterprise
7,5 Good (42 reviews)
3 locations in Ontario
Enterprise
Locations in Ontario
1344 E Holt Blvd
+1 909 391 3292
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday09:00 - 13:00
3450 E Airport Dr Ste 400
+1 909 937 8070
Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00
4950 Vanderbilt St
+1 909 605 1905
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
  • 7.5
  • 7.6
  • 7.7
  • 7.2
  • 7.6
Recent reviews
10,0 Excellent
Jul 10 2016
Quick check in and check out
Pros: I was unaware enterprise and national are owned by the same company so I was able to use this rental towards my points on my national profile.
10,0 Excellent
Oct 12 2016
Pros: Courtesy service No issue to upgrade to have GPS
2,0 Mediocre
Nov 14 2016
Beware airport car rental locations if you are not
Pros: The staff was okay.
Cons: While I was able to book a car with only a debit card, I was unable to rent it with one. I needed a credit card and/or flight itinerary when I arrived at this specific location. This was not clearly mentioned when I booked it. When ordering the rental online I had the option to buy separate insurance. I did so and upon being rejected from renting a car I had to make sure to call the insurance company and cancel the policy for the car I never saw. To their credit the insurance company quickly resolved the issue and I had money back in my account in a couple days. Don't rent a vehicle from an airport car rental because they will make you jump through extra hurdles for no reason. The staff there was okay, I had no problem with them, just the companies policies. Fix this problem so it is made clear what will be needed when you get there.
10,0 Excellent
Nov 22 2016
Fast Return
Pros: I liked that all I had to do was drive up and drop the car off. Received a receipt on the spot and was on my way in no time....AAA+
Cons: Full size SUV on website is actually a mid-size SUV, such as the Ford Explorer.
8,8 Excellent
Dec 4 2016
Great rental but one problem
Pros: Checkin/checkout fast. Car good and decent value. All in-person people very nice and helpful.
Cons: Car over heated. Calling up and road service is a pain. Driver side door unlock did not work. Impossible to reach a person at specific location.
10,0 Excellent
Dec 21 2016
Pros: Ease of reserving.
Cons: Nothing. All good.
10,0 Excellent
Dec 29 2016
Best Rental Experience Ever
Pros: No line, personal escort to the car, new car, great price
8,8 Excellent
Dec 31 2016
Enterprise Rental PickUp
Pros: This was my first time renting with Enterprise. Pick up was fast and easy and staff were friendly. Was very pleased!
Cons: There was some trash left on the sun visor (fell out when I put the visor down to block the sun). Not a big deal...I would just suggest checking in those unlikely areas for leftover trash from people.
10,0 Excellent
Jan 1 2017
Great experience
Pros: Quick, efficient service, even after hours. The cars were exactly what we ordered more than a month ago.
7,2 Good
Feb 7 2017
Cons: We had to upgrade and it cost more in gasoline. our car should have been there
Rated no. 3
Budget
7,1 Good (37 reviews)
2 locations in Ontario
Budget
Locations in Ontario
1366 East Holt Boulevard
+1 909 391 2651
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday09:00 - 13:00
3450 East Airport Drive #200
+1 909 937 6400
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 7.0
  • 7.4
  • 7.6
  • 6.9
  • 6.9
Recent reviews
10,0 Excellent
May 10 2016
Excellent service
Pros: Easy rental and return
7,6 Good
May 12 2016
Inspect your car before driving; NOT unlimited mil
Pros: Overall price was $60 less than competitors, but this was due to limited mileage. Got 450 "free" miles only, then $0.25 per mile over. Still ended up being less than the cheapest competitor (Alamo as part of their GoAlamo club price).
Cons: First car had a nail in the tire. We happened to notice that the tire pressure was low. Cars do not seem to be maintained well by the company in general. Cars are clean enough, but do not seem new like others. Lot attendants are NOT helpful at all. NO attendant on duty when returning car, and Budget agents apparently do not work after hours, so you have to check in with Avis, their lot & counter partner.
10,0 Excellent
Aug 23 2017
Pros: Great car one way from Cali to Phoenix for $25, what's not to like. Thanks Kayak and Budget.
7,2 Good
Oct 12 2015
Upsells
Pros: The car was great and the return was very easy.
Cons: Too many upsells at checkout.
10,0 Excellent
Nov 3 2015
Thanks for everythng
Pros: Pick up & drop off was really simple & the vehicle was really nice. I'd recommend Budget & the Ford Edge to all travelers
Cons: I wish the Sirius supscription had been active. Trying to keep up with Sports action was difficult.
8,0 Excellent
Dec 2 2015
Cons: Insurance coverage through kayak was not direct and would have been a total hassle had to cancel at the last moment to change to budget insurance.
10,0 Excellent
Jan 14 2016
Great experience
Pros: Easy pick-up, and easy drop-off. Car was clean and in great shape
9,6 Excellent
May 4 2016
Cons: I didn't feel like being pressured to upgrade my car was very professional considering I was renting a car to drive to Kansas for a funeral.
5,6 Okay
Jun 28 2016
Pros: Nothing
Cons: Customer service was horrible and was told that Kayak gives different information than the budget website.
9,6 Excellent
Jul 2 2016
Pros: fast..no complications !
Rated no. 4
Hertz
6,0 Good (93 reviews)
2 locations in Ontario
Hertz
Locations in Ontario
3450 E. Airport Dr. Suite 100
+1 909 937 8877
Monday00:00 - 00:30
05:30 - 23:59
Tuesday00:00 - 00:30
05:30 - 23:59
Wednesday00:00 - 00:30
05:30 - 23:59
Thursday00:00 - 00:30
05:30 - 23:59
Friday00:00 - 00:30
05:30 - 23:59
Saturday00:00 - 00:30
05:30 - 23:59
Sunday00:00 - 00:30
05:30 - 23:59
4295 E Jurupa Ste#103b
+1 909 937 3909
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday
  • 5.7
  • 6.4
  • 6.4
  • 5.5
  • 6.2
Recent reviews
2,0 Mediocre
Jan 20 2018
fraud
Pros: never rcvd car, left stranded @ airport,yet they chgd. Takes nerve :(
Cons: never rcvd car, left stranded @ airport, yet they chgd. Takes nerve :(
3,6 Mediocre
Apr 22 2018
Cons: Well, first, I blundered and signed-up for an off-airport location...$15 Cab fare, one way. And then, of course, they did not have any of the "Economy" Class cars that I reserved. The refused to offer me an upgraded car (said I was 2 hrs late (there is a difference between a reservation and an appointment in my definition)..I would have happily paid for a couple of extra hours. So after arguing with them for a half-hour, I told them just type in the Free upgrade code and get me in a car for the price I agreed upon..they still refused. I ended up paying about $200 more than I signed up for online.THAT PISSES ME OFF! . HOW CAN i NOT FALL FOR THAT SCAM EVER AGAIN?
6,0 Good
May 30 2018
Pros: The car performed well and was ckean
Cons: It took an hour to pick up the car which delayed our trip. There wasnt any where to part prior to pick up and and return
8,8 Excellent
Aug 10 2018
Simple
Pros: Pick up and drop off was easy. Car was cleaned. I was late by 2 hours and fortunately they still had a car available for me. No fuss of hassle overall.
Cons: The person working kept subtly mentioning that I would be responsible for anything that happens to the car if I did not buy the insurance. Tires, windshield, anything larger than dime size damage, etc. He must have repeated this 4-5 times. Also talked about how if the car is dirty when returned that I would be charged a cleaning fee. I get that they need to remind us about possible costs and stuff, but felt more like pressure tactics.
10,0 Excellent
Nov 13 2019
Pros: Staff was helpful and kind, they gave us rides to and from airport. Service was exceptional. We’ll be back!
2,0 Mediocre
Jan 27 2016
SAM
Cons: they refused to rent me a car because i was holding international driving license .
5,2 Okay
Feb 27 2016
Cheated
Pros: Ease of pick up and drop off at two different locations
Cons: The woman who attended tricked me into buying a full tank of gas by saying due to the distance and small gas tank I would use it all. I ended up using only half. She never made an effort to disclose that none of the gas will be credited and it is not stated anywhere on their counter. It is stated in the long paper work she gave me after transaction was complete. I noticed at their drop off location, airport Santa Maria, they do have a small sign that states so, but not in their Ontario location. What a gimmick.
2,0 Mediocre
Oct 19 2016
Pros: This location is not at the airport.
4,4 Okay
Oct 19 2016
Dissatisfied with service
Pros: Redlands drop off was fast and they returned me to my relative's home which was great.
Cons: I thought I was picking up the car from the airport but when I got to the airport office they said I had to pick the car up somewhere else. I had to take the shuttle back to the airport and then get a cab to the car location. When I finally got there, the agent that I was working with was taking calls while completing my rental which delayed my getting out of there. Additionally, the restroom at this location was dirty and the car was dirty too.
2,0 Mediocre
Oct 27 2016
This Hertz location should be closed.
Cons: This location had 2 cars available - both were filthy. The seats in one care were covered in dog hair and had urine stains. The staff offered no customer service. I had to wait 90 minutes for another vehicle, no one bothered to apologize or offer an alternative.
Rated no. 5
Fox
5,6 Okay (78 reviews)
1 location in Ontario
Fox
Locations in Ontario
1776 E Holt Boulevard
+1 909 635 6390
Monday00:00 - 01:00
04:00 - 23:59
Tuesday00:00 - 01:00
04:00 - 23:59
Wednesday00:00 - 01:00
04:00 - 23:59
Thursday00:00 - 01:00
04:00 - 23:59
Friday00:00 - 01:00
04:00 - 23:59
Saturday00:00 - 01:00
04:00 - 23:59
Sunday00:00 - 01:00
04:00 - 23:59
  • 5.1
  • 6.2
  • 6.1
  • 5.1
  • 5.7
Recent reviews
2,0 Mediocre
Jul 30 2019
Pros: We arrived at John Wayne Airport shuttle stop at 1030 pm and waited for the shuttle to the car rental office until 11:15pm. None came. There was no number to call to speak to a live person. We finally took a cab to our hotel. Fox was a complete disappointment.
4,8 Okay
Oct 25 2019
Pros: Distance from airport plus double-shuttle added 20 minutes each way, in and out. Fox was understaffed when I arrived to pick up my car - took another 29 minutes to get car. Also, I was negatively surprised with the $150 “deposIt“ I was required to make.
5,6 Okay
Nov 21 2019
Cons: Hidden costs: supplimentary daily fee for toll road.
3,2 Mediocre
Oct 12 2015
lousy inventory, poor service
Pros: Nothing except the advertised price
Cons: The advertised standard-size car was a Camry. They didn't have one. Offfered us a Kia, which my wife, who has a back condition, found uncomfortable. THE ONLY OTHER FULL-SIZE CAR, beside 2 Mustang convertibles, WAS A DODGE CHARGER, 10.6 inches longer than a Camry and thus harder to park. Having no other choice we took it, and were charged an additional $117 for a larger car. Check-in and check-out was chaotic; they did not have enough staff at San Diego, as well as too few cars. I will not do business with Fox again.
10,0 Excellent
Oct 14 2015
Read fine print
Pros: Customer service was excellent as was the facility
Cons: When I booked the car I didn't know that I couldn't drive it into the States I was planning on visiting. Returned the car immediately after decided I didn't want to modify my plans. Contract was voided with no charges. *Not allowed to drive into any States east of SD, NB, OK or TX.
5,2 Okay
Oct 27 2015
First time using them...
Pros: Drop off was very easy.
Cons: The Jeep Patriot we got was VERY under powered, and we were hoping for 4x4 which this Jeep wasn't. But by far, the MOST annoying piece of this experience was the very pushy rep that was trying to push Insurance, gas, and road-side assistance down my throat! With lines like "I guess you don't like saving money" and "I hope you don't regret this", it was not a good first step to my vacation. If there were other car rental places around, I would have walked out (They aren't at the airport).
10,0 Excellent
Dec 5 2015
Great place! Friendly and honest staff :)
Pros: Always have the best rates. I also left an expensive personal in the car and one of the staff chased me while I was on the shuttle to the airport to return it to me! Very thankful.
2,0 Mediocre
Dec 7 2015
Poor overall experience
Pros: Female Agent was pleasant enough.
Cons: Woekers clearly stressed, over worked, and office is under staffed. There is never anyone outside to receive car. Office line is always long with one person tending to everyone's needs.
6,8 Good
Dec 11 2015
Good car, bad location
Pros: The car is in good condition and the price is very low.
Cons: You have to take a bus to the car rental center. And then another bus to the Fox office. I'd rather pay an extra few $ to stay in the main rental center next time.
10,0 Excellent
Jan 6 2016
Quick Service, Fast Shuttle
Pros: Great Service, Free Upgrade to Hybrid, Quick Shuttle
Cons: Bathroom could have been nicer
Rated no. 6
Economy Rent a Car
4,9 Okay (34 reviews)
1 location in Ontario
Economy Rent a Car
Locations in Ontario
204 N Vineyard Ave
+1 800 201 8088
  • 4.5
  • 4.9
  • 5.2
  • 4.7
  • 4.9
Recent reviews
4,4 Okay
Apr 4 2018
False advertising
Cons: When I reserved the car online it advertised unlimited miles. When I got there they told my to read the fine print . I ended up having to pay an additional 150 for miles and other fees . Worst deal false advertising cost me double
6,0 Good
Oct 31 2015
not too bad for the price I paid.
Pros: the price was great. the ladies were great.
Cons: the drop pick up was somewhat confusing. Did not know I had to call at the Rental pick up place to be picked up again to go get the rental car. Should have office at Rental pick up or at least let folks know to call as soon as arriving to get picked up to pick rental car.
6,4 Good
Nov 18 2015
Quoted Price didn't match
Pros: Using the rented car for pickup and dropoff
Cons: The price quoted was less than what I was asked to pay. It was explained that the price quoted didn't include all the taxes they had to pay. That sounded bogus to me but the price was still very reasonable. They didn't have the car I reserved. I reserved an economy car and got a minivan instead. The car was also not very clean. The cup holders were full of chewed sunflower seed shells. Disgusting.
4,0 Okay
Dec 16 2015
Cons: We rented from LAX and dropped off at Ontario airport. At both locations it was impossible to find the rental office. There are no instructions online about the locations at all. For the LAX location you have to take an airport shuttle to an off-airport location and then the rental company will come pick you up. For the Ontario airport location, they are located inside a hotel, but there is no mention of this anywhere. Also, the first car they gave us had a warning light on for low tire pressure and when we said that we wanted another car, one that didn't need maintenance, they tried to tell us the that warning light was on because they service their own vehicles. This doesn't make any sense. Service at the LAX location was also very slow. All told with finding the office, getting a replacement car, etc. it took us about 2.5 hours to actually rent the car. This was a total waste of a morning on a very short trip to LA.
2,0 Mediocre
Jan 4 2016
This was the absolute worst experience I have EVER
Pros: I liked nothing about this.
Cons: I never leave reviews but this has warranted one. Our flight was delayed in Portland, OR, which meant that we would miss our connection from Sacramento to Ontario, CA. We were told our only option would be to be re-routed to LAX then shuttled over to Ontario. The airline was great. We couldn't get ahold of anyone at the car rental place (Allied) prior to taking off from Portland. In Sacramento, I called up the # Kayak provided and reached Allied. The woman was not at all helpful. I asked if I would be charged a fee if we didn't pick up our car on time, if we would be able to pick up a car the next day, what their number was over there, if she could help us at all since we had to pick up family members who had also flown into Ontario. She said she had no idea what they did at that location and wouldn't call over to get any information. We were SOL and had no idea if we'd be charged. Next morning, we saw a charge for a full day's rental plus taxes and fees for not picking up our car. We called that morning and that is where it got super "fun". My philosophy is to treat all customer service reps with respect since dealing with people on the phone can sometimes be terrible and it is often not their fault if they can't do anything. That is how I operate unless I am in turn not respected, treated with good customer service, or spoken down to. I explained that our travel was out of our hands and that we got extremely poor customer service from the woman the previous night who, if she had given us better direction, we could have called Kayak to cancel the reservation, but she NEVER mentioned that! Because of misinformation from their employee who was also not willing at all to help us, we were charged a fee and we felt that was unfair. They said they would not be able to reverse the charge but were being super vague about it, saying that it's just an automatic charge and they can't do anything about it. We asked to speak to a supervisor. We were told to call back the next day to talk to Lan at the Ontario, CA location. We did that. We spoke to her and she was also being super vague about not being able to reverse anything. She was also being super cryptic in that she wouldn't give us her last name so we could document this. We asked to speak to her supervisor. She said we could call the corporate office but wouldn't give us any names of any one person we should talk with. We called the corporate office and spoke with Shereen (sp?) and she was being completely unhelpful and cryptic. She would also not provide us with any last names. So on Christmas Eve, she was unwilling to reverse a charge that we incurred because our flight was delayed and we got some of the worst customer service we have ever experienced from their representatives. She said no one could help us and said her supervisor was Matt (turns out is the CEO). Then she hung up on us. Deplorable. Pathetic. We told all of our family members about it. No one is renting from them.
8,4 Excellent
Jan 18 2016
Good rental in Ontario, CA
Pros: Price quoted was price paid. Correct car available. Efficient pick-up from airport. Pick up and return was without any significant problem.
Cons: Rental desk was in a hotel lobby and a little cramped, and had minor delay in completing return paperwork.
10,0 Excellent
Jul 19 2016
Car
Pros: The rent price
Cons: The deposit on top of the rental price.
2,0 Mediocre
Nov 17 2016
Disappointed
Pros: Nothing
Cons: Could not drive car to New Mexico
10,0 Excellent
Dec 21 2016
Very impressed!!
Pros: I was so happy with the service! I especially liked that they took us back to the airport in the same car!! Huge help especially because I had my 15 month old in his car seat.
10,0 Excellent
Jan 1 2017
Best rental experience ever.
Pros: Quick shuttle service to the rental site (folk inn). Quick (out in less than 5 min from the time we arrived), zero attempt to upsale. Upon returning the car, they had one of their guys simply drive us to the airport in the car, which was so nice because we had 2 kids in car seats and to not have to move them was simply fantastic. The young man that drove us was super personable. This rental experience will probably never be topped.
Rated no. 7
National
7,5 Good (4 reviews)
1 location in Ontario
National
Locations in Ontario
3450 E Airport Dr Ste 300
+1 888 826 6890
Monday05:30 - 23:59
Tuesday05:30 - 23:59
Wednesday05:30 - 23:59
Thursday05:30 - 23:59
Friday05:30 - 23:59
Saturday05:30 - 23:59
Sunday05:30 - 23:59
  • 7.5
  • 8.0
  • 8.0
  • 7.0
  • 7.0
Recent reviews
10,0 Excellent
Oct 27 2016
Pros: DROP OFF IS ALWAYS POSITIVE WITH NATIONAL IN ONTARIO. PICKING UP THE CAR WAS FAQVORABLE
8,0 Excellent
Aug 24 2016
Pros: Helpful staff in Ontario airport
Cons: Short, irritated staff in San Francisco airport, extra charges even though I asked multiple times if the fee was confirmed.
2,0 Mediocre
Nov 7 2016
Cons: They over. Barged me
10,0 Excellent
Nov 22 2016
Pros: I was greeted cheerfully and finished with everything quickly. The woman helping me signed me up for the Emerald Club and made things very enjoyable.
Cons: The only thing I didn't like, was hard it was to pick a car.
Rated no. 8
NU Car
nucar
7,4 Good (2 reviews)
1 location in Ontario
NU Car
Locations in Ontario
Ontario Airport Hotel & CC
+1 855 788 7030
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
  • 7.0
  • 6.0
  • 9.0
  • 7.0
  • 8.0
Recent reviews
8,8 Excellent
May 9 2018
Great value
Pros: Nice people and great price.
Cons: Car was almost empty when I got it. Also had no license plate so I was constantly worried I was going to get pulled over.
6,0 Good
Jun 13 2018
Room for Improvement
Pros: Car ran well Shuttle to/from airport was easy Checkout was easy
Cons: Very slow check in. Needed more employees at the counter No coordination with insurance purchased online - they could not find my policy number which added to the check out time. Car was obviously a smoker's car that they tried to cover up with deodorizer. Wasn't effective, car was unpleasant. After 5 days, they still have not refunded my deposit. Likely will not use this rental company again.
Rated no. 9
Thrifty
7,0 Good (25 reviews)
1 location in Ontario
Thrifty
Locations in Ontario
3450 Airport Drive
+1 877 283 0898
Monday05:30 - 23:30
Tuesday05:30 - 23:30
Wednesday05:30 - 23:30
Thursday05:30 - 23:30
Friday05:30 - 23:30
Saturday05:30 - 23:30
Sunday05:30 - 23:30
  • 6.8
  • 7.7
  • 7.1
  • 6.4
  • 6.9
Recent reviews
4,0 Okay
Feb 8 2017
Cons: Waited an hour for an available car!
7,2 Good
Dec 11 2016
Pros: Nice vehicle; good value
Cons: We were left standing in the parking lot as no cars were available when we went to pick up. Instead of telling us that, we were sent to the parking lot and had to find an attendant and ask for a car of our class.
10,0 Excellent
Dec 12 2016
Good service
Pros: Fast and easy
2,0 Mediocre
Jan 30 2017
Not helpful
Pros: Nothing, this company is not customer service oriented, they make it very difficult to rent a vehicle if you're not traveling, they don't accept debit cards like other car rental companies, a walked next door to enterprise I drove out with a full size for much less than thrifty
2,0 Mediocre
Feb 8 2017
Thrifty is not Thrifty
Pros: The deal seemed to be great.
Cons: Thrifty wanted $350 as a deposit/hold on top of the rental amount. Most people don't have $350 laying around to use like this. It has to be from a credit card and the people are less than friendly and give no additional options. Before you think it's a killer deal, find out what you will really be charged before renting from them. I will now never use Thrifty, Hertz, or Avis as they are all less than up front about cost.
2,0 Mediocre
Feb 17 2017
Ridiculous
Pros: Nothinf
Cons: They weren't helpful at all. Weren't willing to work with me, as I got stuck for 4 extra days because my flights got cancelled twice.
7,2 Good
Feb 20 2017
Pros: Easy drop off at Ontario Airport, CA. Good vehicle
Cons: Rude staff at desk, having tough day because of shortage of cars
9,6 Excellent
Mar 13 2017
Pros: I picked the new car, so the others smelled older but this one smelt new... nice!
Cons: Small, but that is what you get when you go compact.
10,0 Excellent
Mar 28 2017
Fast and easy
Pros: Great price l very helpful staff
Cons: Not enough selection
6,4 Good
Apr 3 2017
Van review
Cons: For pickup a vehicle was not ready at the time we arrived. It took approximately 30 minutes to receive the van. With today's technology, it seems reasonable to know that a reservation exists for a specific time and vehicle and to have a vehicle ready to be picked up. When dropping off the vehicle, the attendant didn't take the time to get off of his cell phone to check us out.
Rated no. 10
Avis
6,9 Good (13 reviews)
2 locations in Ontario
Avis
Locations in Ontario
1366 East Holt Boulevard
+1 909 986 7570
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday09:00 - 13:00
3450 East Airport Drive, Suite 500
+1 909 390 1441
Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
  • 6.5
  • 7.5
  • 7.1
  • 6.8
  • 6.5
Recent reviews
10,0 Excellent
Sep 13 2016
Pros: everything from customer service to car quality
7,6 Good
Nov 28 2016
Pros: great car.
Cons: deep smell of cigarettes in the car.
8,0 Excellent
Jul 29 2017
Cons: Read the previous message. Will not use Avis again.
10,0 Excellent
Mar 28 2018
Excellent experience.
Pros: Had a very friendly helpful agent. Gave me a complimentary upgrade.
10,0 Excellent
Feb 1 2019
Pros: Roy H. administrated the contract and gave me directions to the slot where the car was located and directed me to the roads I needed to take. The check in was great because I didn't have to go to the airport and could easily park next to the building.
Cons: The signs on the facility at Eugene St. in Palm Springs could be a lot larger. Had to call, and the associate had to come out to the street so I could see the entrance.
4,8 Okay
Mar 14 2019
Cons: Took over an hour to get my car. No one at check in counter for 20 mins. No cars available. Had to wait for hem to be cleaned.
3,2 Mediocre
Mar 26 2019
Pros: Easy drop off
Cons: Everything else. Dirty car, inside and out. Including dents & scratches. When I have rented with Enterprise, they won’t rent out cars with damage larger than a golf ball size. This looked like someone hit a pole. Not to mention they I wasn’t provided with the type of car I reserved online.
2,8 Mediocre
Jul 15 2019
Cons: The agent checking out my car charged me for gas without even checking the gauge. When I asked him he started getting abusive. I had to go talk to the office clerk to get the matter resolved. I have reported the field agent's bad behavior to Avis.
7,2 Good
Oct 16 2019
Not given vehicle promised
Pros: No wait time
Cons: Vehicle given was too big for my wife to feel comfortable driving.
10,0 Excellent
Jan 29 2017
Pros: I liked everything!! Excellent service
Rated no. 11
Dollar
6,7 Good (15 reviews)
1 location in Ontario
Dollar
Locations in Ontario
3450 E Ap Drive Suite 100
+1 866 434 2226
Monday05:30 - 23:30
Tuesday05:30 - 23:30
Wednesday05:30 - 23:30
Thursday05:30 - 23:30
Friday05:30 - 23:30
Saturday05:30 - 23:30
Sunday05:30 - 23:30
  • 6.5
  • 7.2
  • 7.2
  • 6.3
  • 6.4
Recent reviews
5,6 Okay
Nov 14 2016
Cons: When we went to pick it up, they were out of cars. There were 14 people ahead of us (all of whom had reservations as well), and it took over an hour and a half for us to finally get in a car. We didn't end up driving out of there until after midnight.
2,0 Mediocre
Feb 2 2017
Car wasn't going to be ready for at least 2-3 hrs
Pros: They allowed me to cancel the reservation
Cons: Major inconvenience. Cost me at least an hour as I had to search around for another car
8,0 Excellent
Mar 1 2017
In and out.
Pros: Quick and easy.
Cons: The up sell was expected.
5,2 Okay
Apr 7 2017
Long wait to pick up and drop off
Cons: The
4,8 Okay
Oct 10 2017
Day #5 means pay for 7
Cons: I did not like the fact that adding day #5 made my reservation go to a weekly rate, which was almost double 4 days. 4 = $80 5 = $140.
2,0 Mediocre
Dec 3 2017
Pros: The lady was nice. I only got some of my money back.
Cons: They was nice
8,0 Excellent
Jan 12 2018
Pros: Easy and convenient.
2,0 Mediocre
Jan 13 2018
Poor service
Cons: Long time to check out In the car sting out. The last check out guy says. I’m sorry but you have a car that is over by 17K Miles for its service. so he had me hours out and return. Then he tells me that they have no cars. So I’m doing the waiting game. Not even an upgrade for the most obvious inconvenience. Finally get in a car and leave. Only miles later a notice shows up in the dash board saying “this car is overdue for service”.... I went straight to Palm Sprinfs airport (from Ontario 1 hr 10 min). No manager on duty that day. A younger person in her twenties 20’s gave me a $25 coupon for another day... seriously.. very cad.
6,8 Good
Feb 26 2018
Very accommodating but very limited selection, more costly than expect
Pros: I liked how nice and accommodating the Ontario Dollar staff was. They were really helpful in talking to me and my sister about the compatibility of 2018 Kia Sorrento to the carseat for my niece. The car itself was spacious, had plenty of room for 3 adults and a toddler's supplies, and we were also able to take advantage of the third row. The car drove fairly well, especially after I discovered the Eco mode! I also liked that it came with satellite radio and Bluetooth for handsfree calling.
Cons: There was only one car available in the class I reserved, so I didn't like the lack of choices at the ONT location. They were also sold out in the class above. I wish someone had also told me there was an Eco mode, as I think it could've stretched out the trips to the gas station (had to fill up twice). The final cost was also $135 above what I was originally quoted. That price was the reason I chose this rental.
9,6 Excellent
Mar 21 2018
Pros: Great car at great price
Cons: Took a little too long to get car at lot
Rated no. 12
Payless
6,0 Good (29 reviews)
1 location in Ontario
Payless
Locations in Ontario
3450 E Airport Drive
+1 909 974 2105
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
  • 5.6
  • 6.5
  • 6.3
  • 5.3
  • 6.6
Recent reviews
4,8 Okay
May 11 2016
Try to pull a fast one
Pros: Nothing
Cons: The countrer Agent Brian at Ontario Airport overcharged me $130 on a total rental of $45. I found that he charged me for a full tank of gas for $9 per gallon. I filled the car before getting there. Really corrupt and dishonest person. He had the audacity to say that the system automatically charged it. This was my first and last transaction with this crappy company. Your employees are a face to your business. Brian at Ontario airport is putting a corrupt face to your business.
4,4 Okay
May 24 2016
Terribly long wait and bad service
Pros: The daily car rate was good
Cons: I had to wait 1 hr to get checked in with only 2 people ahead of me. The car I was given did not exist and than it took another 30 min to change car and paperwork and leave car rental facility.
2,0 Mediocre
Apr 28 2017
Won't rent from them again!!!
Cons: They had only two reps working and over 50 people waiting in line. It took two hours to get my rental car after getting their and Payless is closed after 10pm so they have it handled by Fox. The reps were rude and there were no cars available. The amount I was charge was not the same as the amount shown on my rental through Kayak and their argument was that it was the taxes. They finally got a manager and although he was able to fix the overcharge but the car they gave me was horrible and not what I had requested. Incredibly disappointed!!!
3,6 Mediocre
Apr 8 2016
Cons: I had made a reservation online for 3 days at a great rate. But I arrived a day early and wanted one more day added to my rental arrangement. At the checkin in desk, they were going to double the entire rental bill for just one additional day. So I cancelled at the desk, and found another rental agency. Not very willing to work with me! Payless wanted me to Paymore!
10,0 Excellent
Apr 10 2016
Pros: I set up this rental for a friend because he had rented a car through a different service and was very unhappy. this rental went very smoothly and he was extremely satisfied
4,0 Okay
Apr 15 2016
Fine if you just need a car
Cons: you get what you pay for. The car was cheap but it was worn out. The interior was coming apart, the car had numerous rattles, whistles and whines and there wasn't even washer fluid.
6,8 Good
Apr 17 2016
Cons: There was no signage for Payless drop off. Finally I found out that I needed to drop car at Avis.
10,0 Excellent
Apr 24 2016
Pros: Friendly staff, vehicle available when requested.
Cons: Distance of return site in Las Vegas.
2,0 Mediocre
May 9 2016
Pros: My flight was delayed and when I showed up at midnight, they were closed.
8,0 Excellent
Jun 21 2016
Cons: It was very hard to find due to the small sign
Rated no. 13
Ace
3,7 Mediocre (9 reviews)
1 location in Ontario
Ace
Locations in Ontario
700 N Haven Ave.
+1 855 442 8454
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
  • 4.0
  • 3.6
  • 3.8
  • 3.6
  • 3.8
Recent reviews
2,0 Mediocre
May 26 2019
Cons: They were "hot turning" cars. As people were dropping off they were giving them straight to customers without cleaning them. They ran out of cars, I waited in line for 1 hour and 45 minutes. The entire process was horrible.
2,0 Mediocre
Sep 25 2018
Cons: ACE was difficult to get ahold of. I had to make multiple phone calls and was put on hold for a long time. When someone finally answered I was told there were no cars available. Terrible experience.
2,0 Mediocre
Oct 8 2018
Horrible horrible experience, never again!
Cons: They did not tell us that we had to go off site away from all the other rental companies, didn’t have a local number for pick up on the reservation, paperwork was cumbersome, had to drop off outside office hours so had to use the local hotel concierge, they did not seem happy to help me, and no place to park at drop off, so had to leave it in the red, probably why concierge wasn’t happy, drop off shuttle only ran every 30 min, so had to twist their arm to come and pick me up, even though there was nobody else, made me late for my flight. Never use them again!!
8,0 Excellent
Dec 7 2018
Pros: The price was good, the staff was friendly and courteous
Cons: The rental car was not at the airport and I did not see anything in the paperwork that said it was at the Ontario Airport Hotel. Better instructions for picking up the car would be good. Also, the rate was good but an additional day would cost almost as much as the whole deal.
2,0 Mediocre
Feb 11 2019
Pros: NOTHING!!!
Cons: When I arrived at the off-site car rental agency, there was no counter for Ace. Apparently it was at an off-off-site location. I had to call to figure out what unmarked shuttle to take only to find that the vehicle I had reserved was not there. I took a Lyft. They have not yet refunded my rental.
4,4 Okay
Jul 9 2019
Cons: Car was dirty and check engine light was on
9,2 Excellent
Jul 15 2019
Pros: Staff was extremely helpful. I was really sketchy since I seen the reviews after the fact. But they gave me a brand new vehicle and paperwork was less than 15 minutes. Quick and easy.
Cons: The pick up time, I’ve waited for over an hour and a half. By the place definitely made up for it.
2,0 Mediocre
Aug 10 2019
Pros: Staff was friendly
Cons: Cannot recommend. Since I had not arrived via flight that day I was Told no unlimited mileage - limited to 125 miles per day or an extra $20 per day. Finally, despite having all major credit cards, a credit application was required. I said no; then got better deal with Budget at airport.
2,0 Mediocre
Sep 4 2019
Pros: Nothing
Cons: They need to make it more apparent that it’s an extra charge if you’re going over 150 miles a day Their car smelled like smoke and had cig burns in it If you return it early they don’t reimburse you at all and just say you returned it the day you were originally going to
United Auto Rental
unitedautorent
2 locations in Ontario
United Auto Rental
Locations in Ontario
1150 S. Vineyard Ave
+1 909 605 0550
4425 E Airport Drive
+1 909 605 0550
ADDCAR RENTAL
addcarrental
1 location in Ontario
ADDCAR RENTAL
Locations in Ontario
4425 E. Airport Dr 101
Airport Van
1 location in Ontario
Airport Van
Locations in Ontario
636 E. Holt Blvd
909-986-8500
Allied
alliedcar
1 location in Ontario
Allied
Locations in Ontario
204 N Vineyard Ave
+1 909 218 4482
Avr
avr
1 location in Ontario
Avr
Locations in Ontario
Ontario Airport
Eagle Rent A Car
eaglerac
1 location in Ontario
Eagle Rent A Car
Locations in Ontario
Ontario airport
Easirent
easirent
1 location in Ontario
Easirent
Locations in Ontario
Ontario International Airport
Monday00:01 - 23:59
Tuesday00:01 - 23:59
Wednesday00:01 - 23:59
Thursday00:01 - 23:59
Friday00:01 - 23:59
Saturday00:01 - 23:59
Sunday
Rent-4-Less
rent4less
1 location in Ontario
Rent-4-Less
Locations in Ontario
1336 East Holt Blvd
(909) 635-2600
Sunnycars
sunnycars
1 location in Ontario
Sunnycars
Locations in Ontario
E Airport Dr 3450
Zeeba Rent-A-Van
zeeba
1 location in Ontario
Zeeba Rent-A-Van
Locations in Ontario
2900 E Airport Dr.
+1 800 940 9332
419 travellers who hired a car in Ontario gave the car agency they used an average rating of 6,3

Car hire locations in or near Ontario

When to book a car hire in Ontario

Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days

Top tips for renting a car in Ontario

  • Book your car hire in Ontario at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Ontario

What is the best car hire agency in Ontario?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Ontario are Alamo (8,7, 6634 reviews), Enterprise (8,5, 12957 reviews), and Avis (7,6, 2274 reviews).

How can I find a car hire near me in Ontario?

Take a look at our extensive car hire location map to find the best car hire deals near you.

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