Book National hire cars in Boston

Reviews for National in Boston

Recent reviews

Traveller rating

Wonderful

10

Very Good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

2

8.0

Pros:Excellent staff at pick up and drop off.Cons:Car smelled like cigarette smoke and wasn't very clean. Line to pick up car at the airport was VERY long, took over an hour to get the car.Reviewed May 25 2021

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8.0

Pros:Easy pick up and drop off for the most part at the airport except the National employees weren’t at the counter when flights got in making a great many people standing in line for both National and Alamo so the Alamo people could help us.Cons:Car smelled like something had been either in the car and got moldy or a wet animal had been inside causing the first day to be almost Unbearable to drive in.Reviewed May 4 2021

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10.0

Cons:No one at counter at BOS upon arrival at 10:30pm. No sign saying to go up to where cars are. Finally found my way there. After saying they didn’t have the 8 seat suburban available that I had reserved, they eventually found one. Everything was great after that.Reviewed Dec 31 2020

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2.0

Pros:The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.Cons:The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.Reviewed Aug 25 2020

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6.4

Pros:They had issues with their credit card reader/computer and I had to wait for them to call my credit card company to verify it. This was at 1100pm after a long day of travel.... so it was a little annoying.Cons:The car was pretty beat up on the exterior and interior. Good news was they didn’t charge me for the condition of the car. I would have spent most of the rest of night circling things on the form otherwise.Reviewed Aug 24 2020

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8.4

Pros:Easy to pick up and drop off and the shuttle was also expedient to and from the airport. Car was new with 300 miles.Cons:The cost was higher than quoted after all the incidental tax was added. Probably a state issue but should have been an up front cost quote.Reviewed Dec 18 2019

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10.0

Pros:Friendly and easy couldn’t ask for faster serviceReviewed Nov 30 2019

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8.0

Cons:Should give car with full tank of gasReviewed Oct 8 2019

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10.0

Pros:Staff was very helpful, would rent from National again!Cons:We did have to take some of our time to have the oil changed in the rental, not a bad thing but would have been better if we didn't have to worry about that.Reviewed Sep 29 2019

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9.6

Cons:All was greatReviewed Sep 1 2019

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10.0

Pros:So smooth and easy.Cons:I loved it - no improvements I can think of.Reviewed Jun 29 2019

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10.0

Pros:Great customer service during pick up and on the phone to extend the rental. Rep offered great options for our rental needs to maximize our budget options for our needs.Cons:Signage to find the rental location in Boston was lacking.Reviewed Mar 16 2019

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More

• What is the most popular car hire from National in Boston?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from National in Boston.

• How many car hire locations does National have in Boston?

  National has 3 hire locations in Boston. Take a look at our National hire location map to find the best car hire near you.

• Does National have a car hire location at the airport: Logan Intl airport (BOS)?

  Yes

• Does National offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes