Guest reviews
Overall rating
8,7
Excellent
Based on 7 105 reviews
Cleanliness
8,7
Comfort
8,6
Pick-up/Drop-off
8,5
Value for money
8,4
Pros
"car was clean, good milage."
(in 426 reviews)
"Super easy and friendly staff"
(in 1775 reviews)
"Fast service and great car."
(in 4640 reviews)
Cons
"Long line yo pick up car."
(in 58 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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10,0
Pros: Accomdating staff assisted with mobility issues went extra mile at drop off to get me to terminal. Comfortable ride in our rental Ford Fusion
Cons: Check in in Boston on Congress Street was on 9th floor of parking garage and a pain to get to with mobility issues, wish you had better explained access to facility
review from
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3,6
Cons: There were no cars at the location at the time we had reserved a car. We had to wait in line with dozens of others for two hours. Staff were confusing and unprepared for this situation.
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10,0
Pros: Streamlined and easy
Cons: Straightforward rental car experience
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10,0
Pros: Staff great, easy rental, nice price
Cons: Nothing Alamo could do. The Boston car rental center is a beast to find.
review from
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10,0
Cons: Built in Nav
review from
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4,8
Cons: Terrible pick up situation
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10,0
Pros: Everything
Cons: Nothing
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9,2
Pros: Very smooth pick-up and drop-off.
Cons: Hardest thing was finding our way out of the airport. With all the "little" added fees and taxes and just plain ridiculous add ons, the total real price out-the-door was pretty high. Apparently this is the industry standard...
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10,0
Pros: Easy to get “any” car and leave and then dropping off was super easy!
review from
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2,0
Cons: Alama required a credit card to rent one-way; we only had a debit card. This was only communicated to us at the counter when we arrived. The only "assistance" the person offered was to find the section of the fine print in the contract that specified this.
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8,0
Pros: Staff was friendly and very helpful.
Cons: Signage from baggage claim for directions to catch shuttle bus not clearly marked. Had to ask where to catch bus.
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4,4
Pros: The car was comfortable and fairly new.
Cons: The desk agent at check-in was rude and did not tell us about additional (and exorbitant) fees. It was an extra $80 to have a second driver. It was an extra $60 for a childs booster seat. She didn’t tell us about these extra fees until the very end after she handed us the keys. Unsatisfied customer.
review from
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10,0
Pros: Accomdating staff assisted with mobility issues went extra mile at drop off to get me to terminal. Comfortable ride in our rental Ford Fusion
Cons: Check in in Boston on Congress Street was on 9th floor of parking garage and a pain to get to with mobility issues, wish you had better explained access to facility
review from
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10,0
Pros: Streamlined and easy
Cons: Straightforward rental car experience
review from
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10,0
Pros: Staff great, easy rental, nice price
Cons: Nothing Alamo could do. The Boston car rental center is a beast to find.
review from
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10,0
Cons: Built in Nav
review from
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10,0
Pros: Everything
Cons: Nothing
review from
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9,2
Pros: Very smooth pick-up and drop-off.
Cons: Hardest thing was finding our way out of the airport. With all the "little" added fees and taxes and just plain ridiculous add ons, the total real price out-the-door was pretty high. Apparently this is the industry standard...
review from
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10,0
Pros: Easy to get “any” car and leave and then dropping off was super easy!
review from
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3,6
Cons: There were no cars at the location at the time we had reserved a car. We had to wait in line with dozens of others for two hours. Staff were confusing and unprepared for this situation.
review from
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4,8
Cons: Terrible pick up situation
review from
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2,0
Cons: Alama required a credit card to rent one-way; we only had a debit card. This was only communicated to us at the counter when we arrived. The only "assistance" the person offered was to find the section of the fine print in the contract that specified this.
review from
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4,4
Pros: The car was comfortable and fairly new.
Cons: The desk agent at check-in was rude and did not tell us about additional (and exorbitant) fees. It was an extra $80 to have a second driver. It was an extra $60 for a childs booster seat. She didn’t tell us about these extra fees until the very end after she handed us the keys. Unsatisfied customer.
review from
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Where can I find Alamo hire cars in Boston?
1 Congress St, Alamo car hire
Address
1 Congress StPhone
+1 888 826 6893FAQs about hiring a car from Alamo in Boston
How many car hire locations does Alamo have in Boston?
Alamo has 2 car hire locations in Boston. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Logan Intl Airport (BOS)?
Yes
Does Alamo offer shuttle or airport pick-up services from Logan Intl Airport (BOS)?
Yes