Book NU Car hire cars in Los Angeles

Los Angeles, CA, United States
Dec 16 — Dec 23
Same drop-off
Los Angeles, CA, United States
Fri 16/12
Noon
Fri 23/12
Noon
Driver's age:

NU Car car hire prices in Los Angeles

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck

Pros

"."(in 42 reviews)
" did not have best performance"(in 42 reviews)
"Returning the was quick and simple."(in 42 reviews)

Cons

"The ."(in 4 reviews)
" was a bit abrasive."(in 15 reviews)
"."(in 4 reviews)

Reviews for NU Car in Los Angeles

Overall rating5.3 OkayBased on 83 reviews
Cleanliness
6.0
Comfort
6.1
Overall
5.2
Pick-up/Drop-off
5.1
Value for money
5.7

Recent reviews

Traveller rating
35
15
13
34
4
Find reviews that mention:
8.0
The instructions for airport should be clearer (ie, take the Westin hotel shuttle and not wait for a NU car rental shuttle that does not seem to exist). Also the ability to only text message customer support rather than call is problematic and makes the company not seem legit. Other than that, though, desk was efficient and car was clean and well-maintained.Reviewed Nov 19 2022
review fromkayak
2.0
Customer service is very bad. I had an issue with my credit card and instead of working with me they kicked me to the curbReviewed Sep 20 2022
review fromkayak
2.0
The car was filthy dirty inside out.Reviewed Aug 25 2022
review fromkayak
4.0
I spent a lot of time to find the the place because is inside the Hotel and when I rent the car not specific that inconvenienceReviewed Aug 20 2022
review fromkayak
6.0
Several things could have been done better... 1. The change oil light came on mid-week. 2. No where in the reservation confirmation or in any of the e-mails leading up to the trip did it tell us that we had to take a shuttle to a hotel to get the car, so we waited for a shuttle for the rental car company at LAX for quite some time before we realized that the company didn't have a shuttle. 3. Two significant unexpected charges were added when we picked up the car, so the rental ended up being much more expensive than we were expecting.Reviewed Aug 7 2022
review fromkayak
2.0
My flight was delayed due to active shooter meaning I would be delayed on when I would pick up the reservation. I found out that this location would only be open until 5pm which I would not be there in time to pick up the vehicle. I tried to call the location to let them know but no one answered. I them reached out to Kayak who said my reservation would be held for 24 hours. I asked if they had a number so I could let Nu Car know I would not be there and they provided me with the same number I had already called. When I called the general number, I had to wait 10 minutes each time to speak with a person. The first time, as soon as they picked up the phone, the call dropped. The second time the call was answered I spoke to the agent and asked her to repeat herself twice since it was loud going through TSA check point again. The call dropped or she hung up on me. I sent an email asking about me reservation but did not hear back. The following morning, I arrived to the location to pick up my reservation and they said they no longer would honor the reservation. I told them about holing the reservation for 24 hours, which is what Kayak said Nu Car would do and they informed me they do not honor that. Since I was already there, I rented from them but close to double of the rate of the initial reservation. They also informed me that the rental rate I had been given through Kayak would not have been honored since the price given was due to a glitch in their system. After looking at reviews for this specific location, it appears other customers have experienced booking at a certain rate, only to find out when they pick up the rental that the rate they were given was not honored. I would recommend removing them from Kayak. Their customer service scores was 1.3 out of 5 stars.Reviewed Aug 7 2022
review fromkayak
2.0
They cancelled my reservation last minuteReviewed Jul 26 2022
review fromkayak
2.0
Was quoted a price on Kayak but "Overbooked" had to pay almost $100 more for a 11 hour rental. Sounds like a scam, your promised one price and end up paying much moreReviewed Jul 19 2022
review fromkayak
2.0
Very poor experience with NU car rental in LA, there were no cars available for myself and several other customers who had made reservations and prepaid. The person who informed everyone that cars were not available also redirected us to another rental company down the street called Sakura Car Rental, which was excellent. Do yourself a favor and bypass NU and go straight to Sakura.Reviewed Jul 16 2022
review fromkayak
6.0
Better instructions. It was in a hotel not at the usual car rental area. Besides this issue everything else was great.Reviewed Jul 12 2022
review fromkayak
10.0
its a small fleet, but I prefer going into a nice hotel, rather then any other rental facility. And, its a nice shuttle thats very available. Easy when returning too.Reviewed Jul 9 2022
review fromkayak
2.0
It’s worse. My flight got delayed but I was there just after 5 minutes of my time frame and they said they don’t have a car which I booked. They were offering me a mini van which I don’t want with the family for 4. The staff were so rude, no consideration if your flight is late for any reason. I hate this company. I would rather prefer to pay more and go with other renown company like budget or enterprise. Furthermore they are not located at the airport. I was supposed to pick car from LAX airport. But they don’t have shuttle. They shared shuttle with westin hotel. Really, how would I know that I have to take westin hotel shuttle by being LAX huge airport at first time. They don’t have proper instructions. Also they were not picking phone if you call them. Very poor service. I have two small kids with me and they have no sympathy or consideration for their client. I had a very bad experience.Reviewed Apr 26 2022
review fromkayak

Where can I find NU Car hire cars in Los Angeles?

5400 West Century Boulevard, NU Car car hires

Address

5400 West Century Boulevard

Hours

Sunday08:00 - 19:00
Tuesday07:00 - 22:00
Friday07:00 - 22:00
Thursday07:00 - 22:00
Saturday08:00 - 19:00
Monday07:00 - 22:00
Wednesday07:00 - 22:00

Phone

+1 310 665 9025

Good to know

Most popular location

5400 West Century Boulevard

Most popular car type

Intermediate

Top tips for hiring a car from NU Car in Los Angeles

  • Intermediate car hire from NU Car in Los Angeles are around 10% cheaper than other car types, on average.

FAQs about hiring a car from NU Car in Los Angeles