Book NU Car hire cars in Los Angeles

Los Angeles, CA, United States
Oct 3 — Oct 10
Los Angeles, CA, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

"."(in 42 reviews)
" did not have best performance"(in 42 reviews)
" did not have best performance"(in 42 reviews)

Cons

"The ."(in 4 reviews)
" was a bit abrasive."(in 15 reviews)
"I was stranded without a ."(in 57 reviews)

Reviews for NU Car in Los Angeles

Overall rating6.4 GoodBased on 62 reviews
Cleanliness
7.1
Comfort
7.0
Overall
6.1
Pick-up/Drop-off
5.6
Value for money
6.3

Recent reviews

Traveller rating
7
2
1
6
0
Find reviews that mention:
6.0
Pros:Car was clean. Car return was easy.Cons:They charged me an extra of $89.00. I was told that it is the law that any driver from outside State must have minimum California insurance even I showed my own full insurance from MetLife. There are two possibilities, Kayak didn’t inform me correctly when I was charged for final price of $ 224.00 or Nu Car Rental charged me extra by false claim. Also, line was too long. One of workers left for lunch even 8 to 9 customers were on line leaving only one representative on counter. I would never use Kayak or Nu Car Rental again. Thanks.Reviewed Nov 11 2020
review fromkayak
6.0
Great once we got the car. Horrible process getting it.Pros:The car was great and drop-off was super easy.Cons:Customer service and pick up on the front end was pretty rough. I am someone who gives quite a bit of grace in these areas, but I called months before our arrangement to change the reservation to the next day. The man on the phone told me he had taken care of it and left a note in the system, however, when we got there, he obviously had not. The people at the desk didn’t believe me, and were not super willing to help. I finally just had to ask if I was getting a car or a refund, and they finally worked something out. It took about 45 minutes though, and I’ve never waited that long to get a rental car. Our travel day had already been rough because of some delays, and they were not very accommodating to that either. Not sure if it was worth the cheaper price all in all.Reviewed Sep 8 2018
review fromkayak
4.0
Cons:My agreement said unlimited miles. At the counted they told me it was 150 mile limit. They charged me an extra $75 for unlimited miles.Reviewed Dec 28 2020
review fromkayak
2.0
Would never use after our experience/non-experienceCons:They were closed at the time I had indicated I wanted to pick up the vehicle. Then, the next morning early I left them a message that we would be by to pick up the vehicle and I received no return call. We got there and they did not have the vehicle we requested or the equivalent (would hold the same number of passengers) for the same price. I attempted to call the corporate number to complain about it and had to leave a message because no one answered but did not receive a call back in a reasonable time frame even though I indicated the issue was urgent and gave them my cell number to call me. Repeated a couple of more times with no call back. In the end I told the guy at the rental counter that I wanted to cancel the reservation and he said he could not do that and that I needed to call the corporate number to do that. Called and left message and apparently they did finally call me back approximately 6 hours later but they did it from a blocked number so I did not pick it up. Called them back and got voicemail as I had all the previous times with my cell number, my confirmation number and a message about the issue and that I wanted the reservation cancelled. Have not received any call back. All I want from them is my money refunded.Reviewed May 29 2018
review fromkayak
10.0
Cons:Proof of insurance is not necessaryReviewed Mar 15 2021
review fromkayak
10.0
Pros:The drop off was super easy.Cons:People should know in advance they have to pay a $300.00 deposit. Some people couldn’t pay it so the check in was very slow.Reviewed Mar 16 2021
review fromkayak
8.0
Pros:Pick & drop off very easy, clean/new vehiclesCons:Directions with shuttle instructions to rental companyReviewed Oct 12 2020
review fromkayak
9.6
Pros:Easy, quick shuttle to and from airport.Reviewed Oct 30 2020
review fromkayak
2.0
Pros:NothingCons:They need better customer service. They need to have more man power in order to handle the phones. They’re terrible. The rental place I have ever seen. They need to get it together. Who contacts a rental company through via email. People want service immediately not tomorrow.Reviewed Mar 1 2021
review fromkayak
2.0
Pros:Nothing, this company is a big scam.Cons:This company just needs to be shut down. We waited in line for two hours. We were definitely not the only people who were upset. Everyone in line and nearly everyone who got serviced were upset in varying levels. Extremely false advertising. On priceline they said no insurance but there they require you to pay our forfeit your unrefundable money. The wait was two hours but they have a two hour window to pick up the car.Reviewed Mar 2 2021
review fromkayak
2.0
Avoid Nu Car Rental!!Cons:Crappy location, unhelpful employees, long line to get the car, they had to take photos of every aspect of the car before I took it so clearly they want to nickel and dime you for everything, the car interior was filthy, the front tires were completely bald (thank god I didn't hit rain), and the best part, it came with 3/8 full tank of gas. I asked the attendant why it wasn't full, he said I just had to return it with 3/8 tank full. How does one accomplish that? Why not just return it filled? I told him that's ridiculous, and then he just said the car gets 20 MPG and that I should be able to figure it out. All in all this operation is trash, the cars are trash, and it's not worth the insignificant dollar savings to rent from here. Go with an established brand, such as Avis or Hertz. NEVER. AGAIN.Reviewed May 3 2016
review fromkayak
2.0
Pros:Nothing!Cons:The rental place was closed at 6:30 pm when I arrived. I was stranded without a car. What car rental closes before 6:30 pm at LAX? All rental companies are open 24 hours at LAX. UNBELIEVEABLE.Reviewed Nov 24 2020
review fromkayak

Where can I find NU Car hire cars in Los Angeles?

5400 West Century Boulevard, NU Car car hires

Address

5400 West Century Boulevard

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Phone

+1 310 665 9025

Good to know

Most popular location

5400 West Century Boulevard

Most popular car type

Full-size

FAQs about hiring a car from NU Car in Los Angeles

  • Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from NU Car in Los Angeles.

  • NU Car has 1 car hire location in Los Angeles. Take a look at our NU Car hire location map to find the best car hires near you.

  • Yes

  • Yes