Book Airport Van hire cars in Los Angeles

Los Angeles, CA, United States
Sep 27 — Oct 4
Los Angeles, CA, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

"Yes the ."(in 95 reviews)
"Easy off."(in 42 reviews)
"The can was in "(in 11 reviews)

Cons

" was horrible."(in 15 reviews)
" will never use AVR"(in 28 reviews)
" was terrible/non existent."(in 4 reviews)

Reviews for Airport Van in Los Angeles

Overall rating5.8 OkayBased on 245 reviews
Cleanliness
6.2
Comfort
6.2
Overall
5.6
Pick-up/Drop-off
5.0
Value for money
6.2

Recent reviews

Traveller rating
17
9
6
38
0
Find reviews that mention:
2.0
Cons:I don’t think this company is real. They never answered the phone when we landed and we walked to the AVR location and no one was there. It was a scam!Reviewed Dec 14 2020
review fromkayak
10.0
Great experiencePros:Good rate, new car... Smooth processCons:Nothing...Reviewed May 8 2017
review fromkayak
8.8
Pros:Friendly staffCons:Cleaner carReviewed Nov 12 2020
review fromkayak
5.2
wrong locationPros:the car got me tow here I needed to goCons:informed at hertz window that the location that I had supposedly rented at was not at the airport. "...what priceline likes to do is give you a really low price, but it is not with the airport location..." they tried to up my price was $147 to $403. PUSHED and PUSHED and PUSHED the $13.95 per day insurance even after I told him that I had two coverages already - my regular car insurance and my credit card company coverage. Are they licensed insurance agents??? Mazda car?? I will never buy oneReviewed Sep 23 2016
review fromkayak
2.0
Cons:they weren't even open when we showed up. never answered calls, etc...Reviewed Jun 17 2020
review fromkayak
8.0
Pros:they are usually pretty fast. this visit took a while to get my rental.Cons:the rep who helped me was not rude but not friendly at all either. he didn't say much and was a bit slowReviewed Jun 19 2020
review fromkayak
2.8
Pros:Nothing. The office looked like someone had put desks in a storage room and put actual tape on the floor to mark areas out. Really ghetto. I had a really bad feeling the minute we got picked up by the shuttle.Cons:First of all the charges are incorrectly stated on your website. They had hidden charges and forced us to pay them. We had no choice because the shuttle took us to another location for another driver to pick us up and take us to the office. It was so inconvenient as we were travelling with 3 kids and a senior. There was no way we could go to a different car rental place to get another car. We paid $140 USD EXTRA for 'mandatory' insurance even though we had insurance already. Terrible service. When we went to return the car.... the drop off was chaos. They didnt have a separate spot for drop off... and we had to stand in the long line up where most people were picking up cars. It took forever to drop off and we almost missed our flight. I dont know why kayak would have them in their list of car rental places. I checked their ratings online after and they're terrible. But I trusted Kayak and hence got screwed over. It was a very tough trip due to this and our kids were super cranky the entire time during pick up and drop off due to lack of proper waiting area. Is this even a legal business?Reviewed Nov 3 2019
review fromkayak
2.0
Worst rental experience of my lifePros:It was hard to know where they were located. Had to call for a pick up once I found out some info. Not clear information is given for pickup or location. Only an 800 number is available, no live humans initially. They pucked me up in the rental van. Man was courteous. Kind of far from the airport.Cons:When I got to the location they told me I couldn't have the car. It was because the rental was for pick up the day before. I was under the impression that it was for the day of my arrival. They told me I couldn't have the rental that my four kid, car seats and all of our luggage was already in and running outside the door. Their policy was if you were two hours late you don't get your car. I though that was my pick up day. That time frame is also a little intense considering a flight could easily be delayed two hours. So I return to the car and were sitting in it still running. We move the car and then the yelling begins. Multiple staff members start yelling. One stands in front of the vehicle while it is moving then acusses my husband of trying to Ru her over even though she clearly threw herself in front of the moving car. She proceeds to come to my door and throw it open trying to grab my arm to pull me from the vehicle. Does it twice. Meanwhile my husband has thrown the keys from the car. They are still yelling. Threatening my husband that she will call her brothers (we were in LA) to come fight him. We go sit at a table outside with our four children and belongings because they have locked us in the property. The staff continues to hover over us and continue to be confrontational for another 10-15 minutes. We call 911 tell them we are being held against our will. The police show up thirty minutes later. They watch the tapes and talk to everyone. Now 3 hours later half of my first day of vacation is wasted and I have no rental car for the six of us to start my family vacation. This was a horrendous experience. The most unprofessional company I have delt with on any travels. They obviously had issues like this before. They are a singular location. Every employee was of one race. Extremely confrontational and physical. It was absolutely unbelievable and inconsievable the actions of the employees.Reviewed Sep 20 2016
review fromkayak
4.4
Frank VPros:.Cons:I was given a van that the AC did not work properly. Rented this van to drive from LA to Vegas to Grand Canyon to Vegas and back to LA. The AC broke on our way to Vegas during 111 degree weather. The check engine light came on during the same time, the van was struggling to go up the long hills on the freeways. I was given an old van which should have been serviced before given to me, the seats and floor were also very dirty, we had to put bed sheets on the seats to act as covers.I was given another van in Vegas which solved the problem but was not given a discount for the trouble of exchanging vans. In fact, they charged my for bringing the van back a couple hrs later than i was supposed to and also charged me another day's worth of insurance, even though i returned it the same day. I was somewhat dissapointed in the overall experience. I would expect at least a waiver on the late returnReviewed Jul 20 2017
review fromkayak
4.0
Buyer bewarePros:The people were pleasant. The price was cheap.Cons:The experience was awful. They claim they have an airport shuttle, but after waiting 15 minutes I called and they told me they do not have a permit so you have to call and they will pick you up. It took an additional 25 minutes for them to get there. I had an early morning drop off and found out the hard way that the address on the receipt was their old building and could not find their new one (I was dropped off late night to their non marked building in a dark warehouse district, I had not idea where I was or how to get back there). Nobody answered their phones to give direction either. I missed my flight (I had plenty of time if I would have went to a legit company) because of the time it took to deal with them. I ended up finding a shack in a gated up parking lot with a 2' x 2' sign on the fence that said AV after hours parking. Awful.Reviewed Jul 18 2016
review fromkayak
5.2
Pros:The shuttle man is friendly when he dropped me off the airport.Cons:When i came in, they told me that my minivan will take at least 30 mins so they offered the Premium minivan w higher price which was available at that point. My kids were causing my wife disstress at the airport so i had to get the van right away. I was pissed off because i could have reserved the same Dodge Caravan at other places such as Hertz, Enterprise, Avis, etc. Some other places might have a better minivan. I ended up paying for the "Premium" minivan which was higher trim w leather seat. I was mad bc they didn't have the minivan right away & made me upgrade in order to have a car to drive away. It was either a trick in business or unreliability. Either way is not a good way to deal w customers. I've rented cars many times, but never got tricked like this. I'll never come back to this AVR place. I'd rather pay higher for more reliable rental car companies.Reviewed Apr 1 2017
review fromkayak
10.0
Great value!Pros:We had a beautiful van, it was spotless inside and out and was great for our family wedding trip. Would definitely recommend.Cons:The shuttle connection was a bit confusing. When we reached the 2nd pick up spot it was very dark and we couldnt/didnt see the signs for the van pickup to take us to AVR. Perhaps some better lighting in this temote lot would be very helpful. We called immediately to verify pickup info and their driver was there nearly immediately. The entire staff was very pleasant to deal with. I would suggest explaining the toll process a bit more rather than relying on clients to read the signs pertaining to tolls as we were shocked that there wasnt a toll lane that accepted cash.Reviewed Mar 7 2017
review fromkayak

Where can I find Airport Van hire cars in Los Angeles?

Los Angeles Downtown, Airport Van car hires

Address

Los Angeles Downtown

Address

9750 Airport Blvd

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 213 784 8585

Address

9750 Airport Blvd

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 213 784 8585

Good to know

Most popular location

9750 Airport Blvd

Most popular car type

Full-size

FAQs about hiring a car from Airport Van in Los Angeles

  • Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Airport Van in Los Angeles.

  • Airport Van has 3 car hire locations in Los Angeles. Take a look at our Airport Van hire location map to find the best car hires near you.

  • Yes

  • Yes