Lisbon hotels near Palácio de São Bento
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With a privileged and strategic location, EPIC SANA Lisboa is the ideal hotel for any visit to the capital, both for leisure or business. Add to that an infinity pool on the rooftop and you're sure to have an experience you will want to repeat, over and over again. The comfort of the rooms and the personalized service, right down to the smallest detail, elevate the EPIC SANA Lisboa to much more than a hotel. The hotel has 2 bars: the Scale Lobby Bar and, at the top, the Up Scale Bar with an infinity pool. And for your meetings and events, the EPIC SANA Lisboa dedicates 1,760 m2 divided by 14 meeting rooms, which allow for events up to 1,300 people.
Overall 9,2 Excellent
Based on 2 381 reviews
All reviews
- All reviews
Excellent
9,7
Pros: Wonderful spa, fantastic breakfast. Friendly staff
Excellent
9,4
Pros: Good room, nice pool, good staff. Pool staff Sarah, and Raphael in the lobby were particularly helpful and pleasant and knowledgeable.
Excellent
10,0
Pros: Beautiful hotel with incredible facilities! Breakfast was phenomenal! The staff was attentive and fantastic!
Excellent
9,4
Pros: Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.
Excellent
10,0
Pros: Friendly staff, grand breakfast, clean rooms, nice location
Excellent
10,0
Pros: Loved everything : Room , service , food, location ! Perfect Stay
Excellent
9,6
Pros: The hotel absolutely meets the standard of a 5star hotel. What we particularly liked: extremely big and comfy bed, freshly cut flowers in the lobby and at the restaurant, amazing breakfast (including the service of the entire team especially Fernando who was very attentive).
Excellent
10,0
Pros: Great location ..
Excellent
10,0
Pros: Good location, beautiful bedroom and nice staff whom offered us an upgrade. The breakfast was delicious with a wide range of choices and the spa was perfect.
Excellent
10,0
Pros: The design, The ambience. this is a fantastic place. The staff, the friendliness, cleanliness, knowledge of everything. This is a fantastic place 5/5
Excellent
9,7
Pros: I loved it all the bed, the shower, the rooftop pool, the spa the 24hr gym, the brilliant breakfast buffet, the staff were brilliant also.
Details
Reviews
Overall 9,2 Excellent
Based on 2 381 reviews
Cleanliness
9,5
Comfort
9,6
Location
8,5
Services
9,4
Staff
9,4
Value for money
8,7
9,7 Excellent
Pros: Wonderful spa, fantastic breakfast. Friendly staff
Cons: Expensive bar at the pool
9,4 Excellent
Pros: Good room, nice pool, good staff. Pool staff Sarah, and Raphael in the lobby were particularly helpful and pleasant and knowledgeable.
Cons: No problems, an overall great stay. Didn't sleep well on our last night due to noise from party of 200 business conference guests. An observation though; Pool staff are understandably not allowed to wear sunglasses, but it is glaringly hot and bright on the roof. Suggestion: offer them the use of a sun visor (health and safety/ humanitarian reasons.
10,0 Excellent
Pros: Beautiful hotel with incredible facilities! Breakfast was phenomenal! The staff was attentive and fantastic!
Cons:
9,4 Excellent
Pros: Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.
Cons: Television made loud, crackling noises on several channels, upholstery on a chair was extremely worn, carpet had a bad stain.
10,0 Excellent
Pros: Friendly staff, grand breakfast, clean rooms, nice location
Cons:
10,0 Excellent
Pros: Loved everything : Room , service , food, location ! Perfect Stay
Cons:
9,6 Excellent
Pros: The hotel absolutely meets the standard of a 5star hotel. What we particularly liked: extremely big and comfy bed, freshly cut flowers in the lobby and at the restaurant, amazing breakfast (including the service of the entire team especially Fernando who was very attentive).
Cons: It's really only a tiny little part but a trash can in the room would be nice. There is only a small one in the toilette.
10,0 Excellent
Pros: Great location ..
Cons:
10,0 Excellent
Pros: Good location, beautiful bedroom and nice staff whom offered us an upgrade. The breakfast was delicious with a wide range of choices and the spa was perfect.
Cons:
10,0 Excellent
Pros: The design, The ambience. this is a fantastic place. The staff, the friendliness, cleanliness, knowledge of everything. This is a fantastic place 5/5
Cons: More beds in the pool areas.
9,7 Excellent
Pros: I loved it all the bed, the shower, the rooftop pool, the spa the 24hr gym, the brilliant breakfast buffet, the staff were brilliant also.
Cons: I loved it all!!
With a privileged and strategic location, EPIC SANA Lisboa is the ideal hotel for any visit to the capital, both for leisure or business. Add to that an infinity pool on the rooftop and you're sure to have an experience you will want to repeat, over and over again. The comfort of the rooms and the personalized service, right down to the smallest detail, elevate the EPIC SANA Lisboa to much more than a hotel. The hotel has 2 bars: the Scale Lobby Bar and, at the top, the Up Scale Bar with an infinity pool. And for your meetings and events, the EPIC SANA Lisboa dedicates 1,760 m2 divided by 14 meeting rooms, which allow for events up to 1,300 people.
Pool
Bicycle hire
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Experience a piece of history when you stay at the first-ever Tivoli Hotel in Lisbon. Tivoli Avenida Liberdade Lisboa Hotel first opened its doors in 1933 and is famous for being the home of late Portuguese actress and icon, Beatriz Costa, for over 30 years. Located in the heart of the Portuguese capital, on the city’s most luxurious avenues, you’ll be within walking distance of the city’s hotspots. Visit the majestic Castelo de São Jorge, take the Glória Funicular up to the São Pedro de Alcântara viewpoint, or spend a day exploring stylish shops, bars and restaurants. Our newly refurbished rooms offer an oasis of calm and views of Avenida da Liberdade, the Tagus River or the secluded patio. Our room amenities include Nespresso machines and Wi-Fi. Suites and connecting rooms are available for families, with the Anantara Spa and exclusive outdoor pool perfecting the mood of relaxation. Dine in style at SEEN Lisboa rooftop restaurant, serving signature cocktails and delicious food – from Wagyu beef to locally sourced oysters. The more traditional Cervejaria Liberdade, known for its fish and seafood, is open all day. Just a 15-minute drive from the airport, our congress center is the perfect place to host your event. Our experienced conference and events team will ensure everything runs smoothly.
Overall 9,1 Excellent
Based on 864 reviews
All reviews
- All reviews
Excellent
8,5
Pros: The hotel was lovely and the concierge,Rachel,was wonderful She helped us put together a private tour with a driver, Abel. He showed us Sintra as well as many important sites in Lisbon. She also helped us with all of our questions and seemed really interesed in us.
The hotel itself is quite lovely and the view from the 9th floor is amazing
Our price, thanks you, was wonderful.
Excellent
10,0
Pros: My husband and I stayed here on the last day of our honeymoon and it was lovely. The room we stayed in was on the smaller side but by no means cramped and very clean, done in a beautiful light blue, light green, and white palette. The lobby is spacious with lovely green tile. The staff was very friendly and helped suggest an affordable local restaurant nearby, which was delicious. We didn't have a chance to go in the pool, but the staff let us in to look at it after it had closed, which was very nice. It looked very lovely as well. We didn't have a lot of money to spend and found a great deal and were treated very well by the staff.
Good
6,2
Excellent
9,6
Pros: Good location and very very nice staff
Excellent
8,0
Excellent
8,8
Pros: The hotel offers an excellent breakfast with a lot of options! The location is perfect!
Excellent
9,0
Pros: Fantastic service. Loved the restaurant!
Okay
5,7
Pros: Clean and location
Excellent
9,0
Pros: Super friendly staff and excellent service. Great location.
Good
7,7
Pros: This was a comfortable and friendly hotel. Ideal for exploring Lisbon, although we had a good room rate all extras were quite expensive for a family budget.
Good
6,3
Pros: Central location , close to public transport/restaurants etc. were able to accommodate a family of four , well presented hotel and staff , good room service ,
Excellent
8,0
Pros: Exceptionally helpful staff.
Good
6,0
Pros: Nice personnel, good location and great bed
Good
7,0
Pros: The hotel location is fantastic. You can walk almost anywhere in the city and there is easy access to public transportation. The buffet breakfast was exceptional.
Good
6,4
Pros: Atmosphere of the hotel
Good
6,8
Pros: position
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Good
7,6
Pros: Perfect location, excellent cusine. Excellent service
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Cons: $self.cons
Excellent
8,0
Pros: Everything
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Good
6,0
Pros: Location was excellent
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Cons: $self.cons
Details
Reviews
Overall 9,1 Excellent
Based on 864 reviews
Cleanliness
9,4
Comfort
9,2
Location
9,6
Services
9,0
Staff
9,4
Value for money
8,2
8,5 Excellent
Pros: The hotel was lovely and the concierge,Rachel,was wonderful She helped us put together a private tour with a driver, Abel. He showed us Sintra as well as many important sites in Lisbon. She also helped us with all of our questions and seemed really interesed in us.
The hotel itself is quite lovely and the view from the 9th floor is amazing
Our price, thanks you, was wonderful.
Cons: Although I checked in on line a day before arrival, our room was not ready. When they gave us a key, someone was in the room.
Finally when we finally got in the room, it was not the twin beds I had requested.
The last full day we were there, we came back to find a key in the electric switch.
This hotel is very careless about keys.
Prices for breakfast in the hotel were ridiculous.
10,0 Excellent
Pros: My husband and I stayed here on the last day of our honeymoon and it was lovely. The room we stayed in was on the smaller side but by no means cramped and very clean, done in a beautiful light blue, light green, and white palette. The lobby is spacious with lovely green tile. The staff was very friendly and helped suggest an affordable local restaurant nearby, which was delicious. We didn't have a chance to go in the pool, but the staff let us in to look at it after it had closed, which was very nice. It looked very lovely as well. We didn't have a lot of money to spend and found a great deal and were treated very well by the staff.
Cons: The view on our room (one of the cheapest ones) did not have a good view, but I guess that is to be expected (it looked out over some flat rooftops with astroturf). One small thing, when we went out during the day my husband was dressed in a t-shirt and jeans and one the doormen sort of implied that he was looking for the wrong building, but it wasn't overtly rude, he just tried to stop him and ask if he could help direct him before he went in the door.
6,2 Good
Pros:
Cons: When we (group of six people) book with paid in full and check in to hotel, we DID NOT know that we have to pay the taxes 2 euros per day and the person help to check in did not mention that either.
After we signed our name on the card which we DID NOT see the taxes 2 euros per day on the card, but when we check out someone put that taxes 2 euros per day on the card afterward. THAT IS NOT RIGHT. IT IS THE MATTER OF PRINCIPLE.
They can put any amount on the card after we signed.
We REFUSED to pay the taxes. I hope that the hotel do not charge us.
9,6 Excellent
Pros: Good location and very very nice staff
Cons: High food price in the restaurant
8,0 Excellent
Pros:
Cons: The roof restaurant. Bad service, music too loud, we had to shout, and they did not want to lower the noise, waiter got paid by guests to get the best tables. Extremely bad. Do not go there.
8,8 Excellent
Pros: The hotel offers an excellent breakfast with a lot of options! The location is perfect!
Cons:
9,0 Excellent
Pros: Fantastic service. Loved the restaurant!
Cons:
5,7 Okay
Pros: Clean and location
Cons: Staff is ok, but the so called lady executive mgr was not friendly and not try to solve problems. She did not try to make a six dollar error on a 3 nite stay. She said that mistake had to make by their executive DIRECTOR . That six dollar had to charge when we check out( they did not tell us when we checked in. And our was a PREPAID stay).
The washing sink basin was made of kind of soft pastic( in a 4, 5 star hotel ??).
9,0 Excellent
Pros: Super friendly staff and excellent service. Great location.
Cons:
7,7 Good
Pros: This was a comfortable and friendly hotel. Ideal for exploring Lisbon, although we had a good room rate all extras were quite expensive for a family budget.
Cons: Pool lovely but not very big. More for adults than kids.
6,3 Good
Pros: Central location , close to public transport/restaurants etc. were able to accommodate a family of four , well presented hotel and staff , good room service ,
Cons: There are only two things that were not good , the bed was hard and the pillows flat , and the front desk needs to have a little more info on day trips outside lisbon - out to the coast - surfing - sailing .
8,0 Excellent
Pros: Exceptionally helpful staff.
Cons: When a family room is listed as two "adjoining" rooms, they should actually be connected. We have young children and cannot put them in a room by themselves. Fortunately the staff were wonderful and got us in a different room where the children could actually reach us if needed.
6,0 Good
Pros: Nice personnel, good location and great bed
Cons: Noisy room due to some motor or airconditining compresor above our room. Never choose room 725.
7,0 Good
Pros: The hotel location is fantastic. You can walk almost anywhere in the city and there is easy access to public transportation. The buffet breakfast was exceptional.
Cons: This hotel is a five star rated hotel but the service falls short of 5 star. Check in and check out took a very long time and the staff seemed to be a little stressed. Perhaps they were short handed.
6,4 Good
Pros: Atmosphere of the hotel
Cons: being repeatedly asked for my room number at breakfast for no apparent reason
6,8 Good
Pros: position
7,6 Good
Pros: Perfect location, excellent cusine. Excellent service
8,0 Excellent
Pros: Everything
6,0 Good
Pros: Location was excellent
Experience a piece of history when you stay at the first-ever Tivoli Hotel in Lisbon. Tivoli Avenida Liberdade Lisboa Hotel first opened its doors in 1933 and is famous for being the home of late Portuguese actress and icon, Beatriz Costa, for over 30 years. Located in the heart of the Portuguese capital, on the city’s most luxurious avenues, you’ll be within walking distance of the city’s hotspots. Visit the majestic Castelo de São Jorge, take the Glória Funicular up to the São Pedro de Alcântara viewpoint, or spend a day exploring stylish shops, bars and restaurants. Our newly refurbished rooms offer an oasis of calm and views of Avenida da Liberdade, the Tagus River or the secluded patio. Our room amenities include Nespresso machines and Wi-Fi. Suites and connecting rooms are available for families, with the Anantara Spa and exclusive outdoor pool perfecting the mood of relaxation. Dine in style at SEEN Lisboa rooftop restaurant, serving signature cocktails and delicious food – from Wagyu beef to locally sourced oysters. The more traditional Cervejaria Liberdade, known for its fish and seafood, is open all day. Just a 15-minute drive from the airport, our congress center is the perfect place to host your event. Our experienced conference and events team will ensure everything runs smoothly.
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Altis Grand Hotel, you'll be centrally located in Lisbon, steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
Overall 8,8 Excellent
Based on 2 678 reviews
All reviews
- All reviews
Excellent
9,0
Pros: What stood out most was the amazing welcome at the door every time we arrived back to our hotel - it’s as if they all knew us! Every evening there was a different surprise waiting for us in our room - port, champagne, red wine, pastries etc! We even got a free upgrade to a triple room so our daughter didn’t have to sleep on a pull out. The breakfast has great variety and great quality with staff as helpful as ever.
Excellent
10,0
Pros: Great location. Lovely large room, comfy bed
Excellent
9,0
Pros: Hotel Staff very professional and helpful with any requests Breakfast within the hotel excellent with a wide selection of varied cold and hot foods/drinks Location excellent to main tourist spots only 10 minute walk Facilities within hotel excellent
Mediocre
2,5
Excellent
8,0
Pros: The staff could not have been better. Very helpful considering the current situation. Would definitely stay again.
Excellent
8,0
Pros: Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing
Excellent
9,0
Pros: Very helpful and friendly staff. We were there during the Covid outbreak when all the borders were being shut!
Excellent
8,0
Pros: We were upgraded to a suite !
Good
6,0
Pros: The Hotel was in a very convenient position for our 3 day sight seeing tour of Lisbon and the indoor swimming pool was of good size and warm
Mediocre
3,7
Pros: the hotel equipement is quite old.
Good
6,7
Pros: The personnel was friendly. I could have a late check-out. The location of the hotel is good, not far from subway, and actually not far from the center.
Okay
5,7
Pros: The best was location of the hotel. I liked buzness center of the hotel as well
Good
7,0
Pros: good location and nice service
Excellent
8,0
Pros: It is a fifne Hotel, we liked almost everything, but especially the kindness of the employees
Good
7,2
Pros: Very nice hotel in an excellent location
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Excellent
8,0
Pros: place of hotel was very good
Mediocre
3,6
Pros: $self.pros
Good
6,8
Pros: Information and booking assistance service, swimming pool, facilities in general
Details
Reviews
Overall 8,8 Excellent
Based on 2 678 reviews
Cleanliness
9,0
Comfort
9,0
Location
8,9
Services
8,8
Staff
9,2
Value for money
8,4
9,0 Excellent
Pros: What stood out most was the amazing welcome at the door every time we arrived back to our hotel - it’s as if they all knew us! Every evening there was a different surprise waiting for us in our room - port, champagne, red wine, pastries etc! We even got a free upgrade to a triple room so our daughter didn’t have to sleep on a pull out. The breakfast has great variety and great quality with staff as helpful as ever.
Cons: The upstairs bar for our pre dinner drink was a little quiet - but perhaps that is because we were there mid week. Maybe some music would help the atmosphere!
10,0 Excellent
Pros: Great location. Lovely large room, comfy bed
Cons: Would be nice to have tea & coffee replenished each day FOC. Although when we asked about it they did provide further tea & coffee free of charge.
9,0 Excellent
Pros: Hotel Staff very professional and helpful with any requests Breakfast within the hotel excellent with a wide selection of varied cold and hot foods/drinks Location excellent to main tourist spots only 10 minute walk Facilities within hotel excellent
Cons: Food within the restaurants not up to a 5 star hotel standard The hot food at breakfast needs to be hotter as only luke warm at best
2,5 Mediocre
Pros:
Cons: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.
8,0 Excellent
Pros: The staff could not have been better. Very helpful considering the current situation. Would definitely stay again.
Cons: All facilities were closed. Spa etc. Government closures.
8,0 Excellent
Pros: Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing
Cons: Booked a superior room with courtyard view, got a small bed and not view to speak of
Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask
9,0 Excellent
Pros: Very helpful and friendly staff. We were there during the Covid outbreak when all the borders were being shut!
Cons:
8,0 Excellent
Pros: We were upgraded to a suite !
Cons:
6,0 Good
Pros: The Hotel was in a very convenient position for our 3 day sight seeing tour of Lisbon and the indoor swimming pool was of good size and warm
Cons: The main dining room was closed and you only had the choice of the expensive roof top one or the coffee bar, although this was better than expected
3,7 Mediocre
Pros: the hotel equipement is quite old.
Cons:
6,7 Good
Pros: The personnel was friendly. I could have a late check-out. The location of the hotel is good, not far from subway, and actually not far from the center.
Cons:
5,7 Okay
Pros: The best was location of the hotel. I liked buzness center of the hotel as well
Cons: I think it is not 5 star
7,0 Good
Pros: good location and nice service
Cons:
8,0 Excellent
Pros: It is a fifne Hotel, we liked almost everything, but especially the kindness of the employees
Cons: We have been ignored at the D. Fernando restaurant. I wonder if it has been due to a football game with Benfica. We dicided not to go there anymore
7,2 Good
Pros: Very nice hotel in an excellent location
8,0 Excellent
Pros: place of hotel was very good
Cons: may be triple room could be better
3,6 Mediocre
Cons: its not worth 5 stars
6,8 Good
Pros: Information and booking assistance service, swimming pool, facilities in general
Cons: Room service, No view from the room which was dark
With a stay at Altis Grand Hotel, you'll be centrally located in Lisbon, steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
Pool
Bicycle hire
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Free airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at HF Fénix Urban, you'll be centrally located in Lisbon, within a 5-minute drive of Lisbon Zoo and Rossio Square. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Overall 8,8 Excellent
Based on 1 973 reviews
All reviews
- All reviews
Excellent
8,8
Pros: Large King size bed on an upper floor (13th), so I did not experience the noise issues that other guests have written about. Well appointed room and bathroom (excellent water pressure).
Front desk staff, hostess and restaurant staff were efficient and also very friendly.
The inclusive breakfast was a nice addition; a large enough selection to satisfy most tastes.
Excellent
9,6
Pros: Nice rooms, helpful, friendly staff and a great breakfast.
Excellent
8,8
Pros: Comfortable bed, very clean hotel. Friendly staff and lovely breakfast. Centrally placed for tour busses and the Metro.
Excellent
10,0
Pros: Easy to find and very well played out with lots of choice.The hot food was being refiled all the time with fresh stuff. Plenty of toasters, coffee machines and juice taps. Lots of room to move around and everything was easy to get at.
Excellent
9,0
Pros: The hotel is in walking distance to lots of sights. Breakfast was very good. Staff was nice and very helpful. We got lots of maps with suggestions marked.
Excellent
10,0
Pros: location
Excellent
9,0
Pros: great location helpful and pleasant staff
Excellent
9,0
Pros: It's a great breakfast. variety and quality.Nothing
Excellent
9,0
Pros: Friendly staff, clean hotel and breakfast was amazing.
Excellent
8,0
Pros: The location is great and it is excellent value for the money. The breakfast is very good and the hotel is clean.
Mediocre
3,3
Pros: The location.
Excellent
8,0
Pros: The rooms were big and cosy! Extremely worth the price! Near the metro, near the city centre, hotel totally worth its 4 stars and the price is so cheap!
Good
7,3
Pros: The hotel is in walking distance from downtown. The room was clean and comfortable. I had free wifi access in the room. Breakfast was delicious and included in room price.
Good
7,3
Pros: Very clean and comfortable...good breakfast...
Excellent
8,0
Pros: Good central position, very helpful staff, good breakfast and modern style room, parking
Good
7,3
Pros: I liked the location, comfort, services,price,the relaxed atmosphere, short walk to the city centre,close to the airport, breakfast and the staff.
Good
7,3
Pros: Helpful staff, Breakfast was quite good.
Excellent
8,0
Pros: I liked the tranquillity of the street, the fact that it was very close to the metro Parque (just 4 stops to reach Rossio) but it was also perfect to walk down from Av. de Liberdade to Praça de Dom Pedro (about 10 minutes). Breakfast was perfect and complete with salty and sweet, hot and cold food. Room was clean and staff very friendly.
Good
6,4
Pros: The Check-in staff was very helpful in getting me from a Twin-Bed to a Double Bed correcting a slight mishap promptly (I think the helpful lad's name was José Costa). Booking Business Room ended us up on 9th out of 10. I could catch a glimpse of the park which was pretty ok. The decor is simple and nice. Very comfortable matresses :)
Details
Reviews
Overall 8,8 Excellent
Based on 1 973 reviews
Cleanliness
9,1
Comfort
8,9
Location
8,7
Services
8,7
Staff
9,1
Value for money
8,4
8,8 Excellent
Pros: Large King size bed on an upper floor (13th), so I did not experience the noise issues that other guests have written about. Well appointed room and bathroom (excellent water pressure).
Front desk staff, hostess and restaurant staff were efficient and also very friendly.
The inclusive breakfast was a nice addition; a large enough selection to satisfy most tastes.
Cons: Small fitness room that wasn’t advertised in any of the hotel brochures and is not open 24/7.
9,6 Excellent
Pros: Nice rooms, helpful, friendly staff and a great breakfast.
Cons:
8,8 Excellent
Pros: Comfortable bed, very clean hotel. Friendly staff and lovely breakfast. Centrally placed for tour busses and the Metro.
Cons: Rather strange humming noices in our room at night.
10,0 Excellent
Pros: Easy to find and very well played out with lots of choice.The hot food was being refiled all the time with fresh stuff. Plenty of toasters, coffee machines and juice taps. Lots of room to move around and everything was easy to get at.
Cons: I can't think of anything,
9,0 Excellent
Pros: The hotel is in walking distance to lots of sights. Breakfast was very good. Staff was nice and very helpful. We got lots of maps with suggestions marked.
Cons:
10,0 Excellent
Pros: location
Cons: nothing
9,0 Excellent
Pros: great location helpful and pleasant staff
Cons:
9,0 Excellent
Pros: It's a great breakfast. variety and quality.Nothing
Cons: Nothing
9,0 Excellent
Pros: Friendly staff, clean hotel and breakfast was amazing.
Cons: I had to call front desk to have maintenance come since the air conditioning fan was making a loud noise.
8,0 Excellent
Pros: The location is great and it is excellent value for the money. The breakfast is very good and the hotel is clean.
Cons:
3,3 Mediocre
Pros: The location.
Cons: The Family room where we stayed had pull down beds that you can feel the bed springs on your back. One thin pillow for each 4 beds, No alarm clock, Empty and Dirty reefer. Difficult access to Cabinets due to positioning of beds. Limited choices of food for the breakfast. Would not go back to this hotel again.
8,0 Excellent
Pros: The rooms were big and cosy! Extremely worth the price! Near the metro, near the city centre, hotel totally worth its 4 stars and the price is so cheap!
Cons: Nothing at all!
7,3 Good
Pros: The hotel is in walking distance from downtown. The room was clean and comfortable. I had free wifi access in the room. Breakfast was delicious and included in room price.
Cons:
7,3 Good
Pros: Very clean and comfortable...good breakfast...
Cons: Just had to wait to check in, till 2 pm
8,0 Excellent
Pros: Good central position, very helpful staff, good breakfast and modern style room, parking
Cons: Getting to carpark convoluted due to Lisbon's geography but grateful to get a carpark in such a central position
7,3 Good
Pros: I liked the location, comfort, services,price,the relaxed atmosphere, short walk to the city centre,close to the airport, breakfast and the staff.
Cons: it was quite cold in the room and the air condition did not funcion although the staff was helpful
7,3 Good
Pros: Helpful staff, Breakfast was quite good.
Cons: Room was small but not so bad for 1
8,0 Excellent
Pros: I liked the tranquillity of the street, the fact that it was very close to the metro Parque (just 4 stops to reach Rossio) but it was also perfect to walk down from Av. de Liberdade to Praça de Dom Pedro (about 10 minutes). Breakfast was perfect and complete with salty and sweet, hot and cold food. Room was clean and staff very friendly.
Cons: There is no wi-fi connection in the room but you can ask to use the computer in the main hall (they give you username and password for 15 minutes connection for free)
6,4 Good
Pros: The Check-in staff was very helpful in getting me from a Twin-Bed to a Double Bed correcting a slight mishap promptly (I think the helpful lad's name was José Costa). Booking Business Room ended us up on 9th out of 10. I could catch a glimpse of the park which was pretty ok. The decor is simple and nice. Very comfortable matresses :)
Cons: Very clean (as I have been accustomed by the Fenix chain Hotels), despite the Bathtub having a patch that was slightly worn.
With a stay at HF Fénix Urban, you'll be centrally located in Lisbon, within a 5-minute drive of Lisbon Zoo and Rossio Square. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
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