Lisbon hotels near Palácio de São Bento

Pros: Amazing place! from the moment you walk in to the time you leave. Spa access included with indoor pool and gym, rooftop pool and staff were great! Live band in the bar, fresh flowers every day and chocolate treats in the room. Good variety and tasty breakfast. Well worth the money and would definitely stay again!

Cons: Everything was generally great but if I was being picky 1 member of staff was rude at the information desk when we asked for help BUT he was no reflection on all other staff members who were fantastic and went out of their way to help. The Bar was great but the cocktails were too expensive, €20 is too much. If they reduced them to between €10 -€15 they would sell a lot more and the bar would be a lot more bustling.

Pros: Wonderful spa, fantastic breakfast. Friendly staff

Cons: Expensive bar at the pool

Pros: Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.

Cons: Television made loud, crackling noises on several channels, upholstery on a chair was extremely worn, carpet had a bad stain.

Pros: Love the staff. Great service. The spa is excellent. Overall my favourite place to stay in lisbon

Pros: Everything!

Cons: Nothing!

Pros: Everything

Cons: Nothing

Pros: Room amazing

Cons: Limited beds around pool area

Pros: The facilities were great, location was good with a lot of nice restaurants nearby and a shopping centre with food court. Loved having a day by the rooftop infinity pool and relaxing in the sun. Very comfortable beds with great service.

Cons: Expensive breakfast (€27.50 per person) Expensive drinks at both bars and from the minibar. Room service has a €7 service charge on top of anything you request. Rooftop pool is difficult to get a bed as it’s so busy. Might be because it’s open to the public for €50 per day.

Pros: The design, The ambience. this is a fantastic place. The staff, the friendliness, cleanliness, knowledge of everything. This is a fantastic place 5/5

Cons: More beds in the pool areas.

Pros: Comfy Bed Nice Breakfast Nice common areas, outdoors, swimming pool & spa

Cons: I had a problem in my bathroom (dirty bathtube), that was quickly solved but I expected they switched me to another room, but that didn't happpened

Pros: Decorations and quietness.

Cons: Nothing

Pros: An excellent hotel, the staff was very generous and polite. Excellent breakfast .

Pros: From the first Porter we met on the street to the cleaning staff, everyone made a gesture of greeting and kindness. The restaurant was great. The beds clean and comfortable. I would stay here again. 5 euro taxi to Alfama, you could even walk it if your up for it.

Pros: Great front desk staff that were nice and attentive. Comfortable rooms and best. Clean and met our needs. Great location to Lisbon center and other area attractions and shopping.

Cons: I was a bit disappointed at the food option in the bistro. Very limited and couldn't get anything non alcoholic except water and very horrible lemonade, which tasted like a whole lemon squeezed in the glass with water added Also, the restaurant was closed for restoration during our stay and I had been looking forward to eating there.

Pros: Excellent service, hospitable and helpful staff. Several complimentary items offered.

Pros: The hotel and service was exceptional. It was just on the outskirts and about a 10-15 min walk to centre.

Cons: Check in was at 2pm but didn't get checked in till 4.30pm.

Cons: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.

Pros: The hotel was lovely, room clean and nice size bathroom, staff were excellent , restaurant in hotel on ground floor was superb and the location was excellent , able to walk to the top road where all restaurants are and would definitely go back . Didn't like the pool area as not something you can lie by the pool during summer its not really that kind of pool , not open air , but that's all I didn't like.

Pros: The staff

Cons: Na

Pros: We didn’t even tell the staff it was one of our birthdays and we were greeted with cake and champagne. A very nice touch.

Pros: Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing

Cons: Booked a superior room with courtyard view, got a small bed and not view to speak of Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask

Pros: Location of hotel, easy to walk around the city

Cons: Maintenance of the room, quite old, need some urgent renovation (room 1118)

Pros: Nice staff

Cons: Allergic reaction to the carpets.

Pros: The Hotel is comfortable the facilities are good and the staff efficient .

Cons: The rooms are a bit dated . However not shoddy .

Pros: Breakfast is good as is the location. Internet is fast and reliable. Staff is friendly and helpful.

Cons: The Hotel is hardly a four star hotel. It is rather a three star hotel. Tiny rooms with old style (1990th) bathrooms and cheap linoleum floors. Heavily overpriced for what you get.

Pros: Location and the breakfast.

Cons: The size of the room, the wall mounted toilet was loose from the wall

Pros: It’s near to all the attractions.

Cons: Nothing

Pros: Location fantastic and breakfast very good.

Cons: I unfortunately had a showerhead that leaked from the ceiling, so could only use the handheld shower. Also very noisy neighbours.maybe a kettle for making tea would be a nice addition to the rooms?

Pros: The rooms are small but the bed was big and comfy and the staff were amazing.Also the location was perfect to get out and walk to churches etc.

Pros: Great facilities, service, and location. Excellent experience

Cons: No complaints!

Pros: The room is small but comfortable.

Cons: Nothing.

Pros: Location was very good.

Cons: The air conditioning control panel did not work. I slept instead with the window open and so got woken up at 2am by street noise from CR7

Pros: The property is within walking distance of most restaurants and tourists attractions.

Cons: Rooms are a bit small for the price. No parking was available at the property even though we requested this more than a week prior to our arrival. We paid 62€ for two nights in a parking facility down the street.

Pros: Breakfast was really good and they had a variety of selections of breads & pastries. They also had various hot selections. The location was only about a 10 - 12 walk from city center.

Cons: For the amount of money paid for the stay at this hotel I was very disappointed that there wasn't an iron/ironing board in the room. I prefer not to walk around in wrinkled clothes. You can arrange for the housekeeping team to iron your garments at a cost of 5 euro for each item. To be such a nice hotel I think they should have ironing capabilities in the room so someone has the chance to do it their self and not have to pay extra.

Pros: Tasty foods

Cons: Small room

Cons: The bed is terrible

Pros: We liked the location and the Staff were very helpful. The staff did everything they said they would do and we appreciated their positivity and quick response concerning the bed..

Cons: The bathroom was too small for 2 people. The mattress had to be turned or replaced( not sure which one) because it had dips on both sides. The restaurant was over priced. The one dinner we had was very good and the presentation was beautiful, however, for 2 vodka tonics with absolute vodka cost 34 euro and the lobster salad, while beautifully presented, was 19 euro for 2 small claws and some greens.

Pros: Nice modern bathroom. We were unexpectedly "guest of the day" which meant we had pastel de natal and a bottle of port wine waiting for us in the room. The location is nicely central. We didn't try the breakfast as there is lots of nice Padarias close by priced much less than the €25 sofitel breakfast.

Pros: Good location

Cons: None

Pros: the location

Cons: nothing

Pros: Location Great staff Very comfortable room and bed

Cons: The WiFi was weak

Pros: The property is very well located, modern and the staff is very, very eager to please and solve any problems you may have. The breakfast at the main restaurant is great and very fresh.

Cons: The bathroom doors are swing style what are not practical and the ac is not very cold even at its lowest and a bit too loud ( I love cold AC).

Pros: Staff was very good , Clean and as described the breakfast es super

Cons: The bad was n't big enough

Pros: Wonderful hotel! everyone was so friendly and the room was a good size. The front desk was so helpful with anything that you needed. Also, it was right in front of the Agenda train station, making it super convenient to come and go to the airport but I didn't even use the train station to travel around downtown Lisbon or Alfama as everything was within walking distance!

Pros: Staff were fantastic and went out of their way to ensure I was comfortable.

Cons: The room service food could have been better.

Pros: The hotel staff were very informative, helpful, and courteous. Very important.

Cons: We have no complaints about this hotel.

Pros: It was a great experience overall!

Cons: All was great!

Pros: Quiet

Cons: limited options for the breakfast

Pros: The room was large and comfortable. The staff were outstanding .

Cons: Not applicable

Pros: Breakfast was great, lots of things to eat. Staff was nice. Public transport is very close to the hotel.

Cons: WiFi did not work most of the time and the jacuzzi dit not work either. Staff could not tell when it could be fixed.

Pros: Location and local restaurants plus supermarket.

Cons: The unfriendly attitude of the female receptionist who checked us in on arrival. Instead of acknowledging our presence, she carried on speaking with her female colleague and when she turned to us, merely gave us a forced smile. No real greeting which is how she continued to behave towards us every evening that we had the misfortune to see her.

Pros: Stay was perfect. Staff is friendly and very helpful. We forgot something in a taxi. We called the hotel. Hotel called taxi company. Lost item was discovered and returned to hotel in real time. To our great delight. Room spacious. Good/ample, tasty breakfast, lunch and dinner. Central location. In short. We loved all of it. Excellent value for money. Warmly recommended.

Cons: We loved it all

Pros: value for money nice staff good comfort

Cons: older hotel

Pros: The hotel is in a quiet area of Lisbon with good transport links via the Metro and about a 10min walk to the large roundabout where the Hop On Hop Off busses are located. There is a local supermarket close by for provisions. Our room was large and well equipped. Something we didn’t see on the website was a kettle for tea and coffee making but they were in the room as well as a fridge. Breakfast was very good, a whole range of fresh foods. We had a problem on our second morning when there was little food left but this was quickly rectified. The staff were extremely helpful and accommodating. We would highly recommend this hotel if you are staying in Lisbon.

Cons: Nothing!

Pros: helpful and friendly staff (reception, housekeeping, restaurant)

Cons: hotel not at all a 5 star, which explains the price (low for a 5 star, but assumed that mostly due to location). luxury double room not at all luxurious with photos supplied to booking misleading. interesting how they obtained and maintain a 5 star classification.

Pros: Eating at the restaurant and the drinks were good. Helpful service. Great house keeping. Nice curb appeal.

Cons: Elevator would not go to the correct floor. Worse elevator I have ever experienced. In bar got an orange juice. 12 ounces for 3 euros. Same server at dinner 6 ounces for 3 euros.