Best Cleveland hotels near Terminal Tower
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9,3 Excellent
Based on 4 741 reviews
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- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Breakfast and building history and location
Excellent
10,0
Pros: Spacious rooms, friendly staff, great amenities and wonderful location!
Excellent
8,8
Pros: I thought the breakfast was better than other hotels and the afternoon snacks and drinks was great!
Excellent
9,2
Pros: Breakfast was really superb and starts nice and early at 6 am, so you can still eat if you have early departure. Lovely hotel with great sized rooms. Very central and staff very helpful and friendly. The complementary food and drinks in the evening was an absolute treat and a great surprise which we enjoyed so much. Breakfast was really great and the make your own waffles was something we all loved, especially the kids. Would definitely stay here again and would recommend to others.
Excellent
10,0
Pros: The free breakfast and dinner were pretty good and the free cocktails.
Excellent
10,0
Pros: The rooms were fantastic. Complimentary cocktail hour with food and included breakfast bar the next morning.
Excellent
10,0
Pros: Everything awesome...perfect location, historical setting, very friendly staff and management. Good eats at night and big breakfast included.
Excellent
10,0
Pros: Staff was friendly and helpful Loved the location Breakfast and happy hour were wonderful
Excellent
10,0
Pros: Loved this hotel!!!
Excellent
10,0
Pros: The staff was awesome the door man was very helpful and friendly
Excellent
10,0
Pros: All the Staff at the Drury Hotel were very professional, attentive and friendly.
Good
6,0
Pros: Historic character of hotel lobby
Details
Reviews
Overall 9,3 Excellent
Based on 4 741 reviews
WiFi
9,5
Value
9,2
Room
9,1
Service
9,1
Breakfast
9,1
Bar
9,0
Location
9,0
Vibe
8,9
Comfort
8,8
Amenities
8,7
Wellness
8,4
Food
8,4
Pool
8,3
Comfort
9,4
Breakfast
9,2
Room
9,2
Amenities
9,0
Service
9,0
Food
8,9
Location
8,9
Vibe
8,7
Wellness
8,6
Bar
8,6
Value
8,5
Breakfast
9,3
Room
9,3
Location
9,3
Value
9,2
Service
9,2
Bar
9,2
Vibe
8,9
Comfort
8,8
Amenities
8,8
Pool
8,4
Food
8,2
Breakfast
9,3
Service
9,3
Value
9,1
Room
9,0
Amenities
8,8
Location
8,8
Comfort
8,5
Food
8,0
Service
9,2
Location
8,9
10,0 Excellent
Pros: Breakfast and building history and location
Cons:
10,0 Excellent
Pros: Spacious rooms, friendly staff, great amenities and wonderful location!
Cons:
8,8 Excellent
Pros: I thought the breakfast was better than other hotels and the afternoon snacks and drinks was great!
Cons: I don’t like paying $29 per day for parking. Would prefer it be included in the rate
9,2 Excellent
Pros: Breakfast was really superb and starts nice and early at 6 am, so you can still eat if you have early departure. Lovely hotel with great sized rooms. Very central and staff very helpful and friendly. The complementary food and drinks in the evening was an absolute treat and a great surprise which we enjoyed so much. Breakfast was really great and the make your own waffles was something we all loved, especially the kids. Would definitely stay here again and would recommend to others.
Cons: The swimming pool was very small, but we could have lived with that. However, lack of any pre-swim shower facilities, or indeed changing rooms, was a big problem which put us off using the pool. People were just getting into the pool and hot-tub without any of the normal hygiene procedures limit bacteria and there was even children with diapers/nappies on them in the pool. Real pity as otherwise we would have given this hotel top marks – better without the pool if can ensure good hygiene standards.
10,0 Excellent
Pros: The free breakfast and dinner were pretty good and the free cocktails.
Cons:
10,0 Excellent
Pros: The rooms were fantastic. Complimentary cocktail hour with food and included breakfast bar the next morning.
Cons:
10,0 Excellent
Pros: Everything awesome...perfect location, historical setting, very friendly staff and management. Good eats at night and big breakfast included.
Cons:
10,0 Excellent
Pros: Staff was friendly and helpful Loved the location Breakfast and happy hour were wonderful
Cons:
10,0 Excellent
Pros: Loved this hotel!!!
Cons:
10,0 Excellent
Pros: The staff was awesome the door man was very helpful and friendly
Cons: Need to add unsweet tea to dining and snack area
10,0 Excellent
Pros: All the Staff at the Drury Hotel were very professional, attentive and friendly.
Cons: Nothing
6,0 Good
Pros: Historic character of hotel lobby
Cons: Breakfast and happy hour food nice, but a bit over spiced, buttery or dry.
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Overall 9,1 Excellent
Based on 2 657 reviews
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- Families
- Couples
- Business
Mediocre
2,5
Pros: Nothing
Excellent
8,8
Pros: It was only one night & it’s not a fair to be rated.
Excellent
10,0
Pros: The room was clean and the view overlooking the lake was outstanding. Valet was on point and quick. We upgraded to the chairman suite and the room was fantastic. Great guest service from Tashae and José.
Excellent
10,0
Pros: New,Clean good location
Good
7,5
Pros: Clean room, location great.
Excellent
10,0
Pros: the exec lounge was one of the nicest I have ever been. Stayed 2 nights- went each day--- great vibe and nice, friendly staff. The view from the room was something out of a movie-- air show was going on--we could see it all from our room.
Okay
5,8
Pros: The view from the room was excellent and we liked the fact that there were two bars in the hotel as well as lots of things within walking distance.
Excellent
8,8
Pros: Property was very modern and comfy. The room was quiet and very large. Nice views of the lake.
Excellent
10,0
Pros: The beds were clean & comfortable plus the pillows were thick & wide. The staff was welcoming & friendly. We stayed on the 24th floor overlooking Lake Erie, the airport & the rock n rock hall of frame. The view plus room was amazing.
Excellent
10,0
Pros: Modern and clean. Great location. Plenty to do inside the hotel.
Excellent
10,0
Pros: Beautiful decor and excellent views. The rooftop bar was excellent.
Excellent
10,0
Pros: The view
Details
Reviews
Overall 9,1 Excellent
Based on 2 657 reviews
Vibe
9,8
Amenities
9,0
Location
9,0
Room
9,0
Pool
8,6
Service
8,5
Comfort
8,0
WiFi
7,4
Breakfast
5,6
Value
3,5
Amenities
9,0
Location
9,0
Pool
8,9
Room
8,9
Service
8,9
Cleanliness
8,4
Value
3,2
Vibe
9,8
Room
8,9
Location
8,9
Service
8,3
Bar
8,1
Value
3,3
Service
7,9
2,5 Mediocre
Pros: Nothing
Cons: Everything
8,8 Excellent
Pros: It was only one night & it’s not a fair to be rated.
Cons: No things
10,0 Excellent
Pros: The room was clean and the view overlooking the lake was outstanding. Valet was on point and quick. We upgraded to the chairman suite and the room was fantastic. Great guest service from Tashae and José.
Cons: Water bottles weren’t free and had to pay for parking
10,0 Excellent
Pros: New,Clean good location
Cons: Parking price is a little high
7,5 Good
Pros: Clean room, location great.
Cons: Parking should be free when your staying at hotel.
10,0 Excellent
Pros: the exec lounge was one of the nicest I have ever been. Stayed 2 nights- went each day--- great vibe and nice, friendly staff. The view from the room was something out of a movie-- air show was going on--we could see it all from our room.
Cons: N/a
5,8 Okay
Pros: The view from the room was excellent and we liked the fact that there were two bars in the hotel as well as lots of things within walking distance.
Cons: We specifically booked a king size room with a view and also thought we were getting breakfast with our paid reservation, as it says, "Breakfast is included in the final price". However, when we got there, we realized we had been given a queen room. My partner tosses and turns a lot in the night, so even though the bed was comfortable, it was not the right size we had requested. And then the next morning we were informed that breakfast was not included with the room or in the price we paid, and we had to make other plans to find a breakfast spot open on Labor Day morning. Not happy with this at all given what we paid for the room.
8,8 Excellent
Pros: Property was very modern and comfy. The room was quiet and very large. Nice views of the lake.
Cons: Price was a little high for not including valet and breakfast.
10,0 Excellent
Pros: The beds were clean & comfortable plus the pillows were thick & wide. The staff was welcoming & friendly. We stayed on the 24th floor overlooking Lake Erie, the airport & the rock n rock hall of frame. The view plus room was amazing.
Cons: The breakfast buffet was great but along the gift shop snacks were very pricey.
10,0 Excellent
Pros: Modern and clean. Great location. Plenty to do inside the hotel.
Cons:
10,0 Excellent
Pros: Beautiful decor and excellent views. The rooftop bar was excellent.
Cons:
10,0 Excellent
Pros: The view
Cons: The curtains were quite dusty
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Overall 9,0 Excellent
Based on 950 reviews
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- Couples
- Families
Excellent
10,0
Pros: The room was very quiet.
Excellent
9,6
Excellent
10,0
Pros: The hotel staff was very nice. Rooms were clean. Restaurant inside was great.
Excellent
10,0
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Good
7,1
Pros: Great location, large comfortable room
Excellent
9,6
Pros: The staff were so helpful and pleasant. Everyone spoke with a lovely smile.
Excellent
10,0
Pros: Staff was incredibly helpful, friendly and attentive. The AC in my room wasn't working, they had to come back and fix it twice. The second time, the staff was in my room for over 3 hours. Obviously not ideal but older things (like most hotels in Cleveland) get broken. I was just happy they took their time to fix it correctly and didn't stop until the issue was completely resolved.
Good
7,9
Pros: Its really quit place and it’s in the center
Excellent
10,0
Pros: Perfect location. Very nice, comfortable room. Wonderful staff!!!
Good
7,1
Pros: The location was perfect, right next to the popular 4th Street and all the restaurants/bars we wanted to go to. Vallet was pricey but worked out good for us since we could come and go as we please. The hotel bar and entertainment room was very big and inviting. Our room was decently large with a small kitchen but full size refrigerator. The room had a couch and good sized tv. The air conditioning ran constantly but kept our room at our desired temp.
Good
7,0
Pros: It's location and it's mix of old and new.
Excellent
8,0
Details
Reviews
Overall 9,0 Excellent
Based on 950 reviews
WiFi
10,0
Location
9,5
Service
8,8
Breakfast
8,4
Room
7,8
Comfort
7,1
Location
9,5
Service
8,3
Comfort
7,5
Room
7,1
Location
9,3
Service
8,5
Room
6,9
Comfort
6,8
10,0 Excellent
Pros: The room was very quiet.
Cons: Had to look around the room for the trash cans, that had been put into the bath vanity, and a kitchen cabinet
9,6 Excellent
Pros:
Cons: Pull out couch did not have sheets or covers located in room
10,0 Excellent
Pros: The hotel staff was very nice. Rooms were clean. Restaurant inside was great.
Cons: Food was not good. Busy area. Def. not a relaxing area.
10,0 Excellent
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Cons: None
7,1 Good
Pros: Great location, large comfortable room
Cons: (1) 2 night stay and room service did not come after 1st night. As as result, beds not made up, no fresh towels, etc. (2) Very loud "groaning" ceiling-mounted HVAC unit in our room. (3) bathroom door squeaked very loudly when opened/closed. (4) Tiny bathroom (in contrast to very large, comfortable room)
9,6 Excellent
Pros: The staff were so helpful and pleasant. Everyone spoke with a lovely smile.
Cons: The buffet breakfast was just ok. Kind of the standard paper plate plastic silverware thing. Which compared to the rest of the spectacular experience was disappointing
10,0 Excellent
Pros: Staff was incredibly helpful, friendly and attentive. The AC in my room wasn't working, they had to come back and fix it twice. The second time, the staff was in my room for over 3 hours. Obviously not ideal but older things (like most hotels in Cleveland) get broken. I was just happy they took their time to fix it correctly and didn't stop until the issue was completely resolved.
Cons:
7,9 Good
Pros: Its really quit place and it’s in the center
Cons: Nobody help my during my checkout to transfer my laggauga
10,0 Excellent
Pros: Perfect location. Very nice, comfortable room. Wonderful staff!!!
Cons:
7,1 Good
Pros: The location was perfect, right next to the popular 4th Street and all the restaurants/bars we wanted to go to. Vallet was pricey but worked out good for us since we could come and go as we please. The hotel bar and entertainment room was very big and inviting. Our room was decently large with a small kitchen but full size refrigerator. The room had a couch and good sized tv. The air conditioning ran constantly but kept our room at our desired temp.
Cons: We were unhappy with our bathroom. Some friends of ours were staying here as well and they had a newly updated walk in tile shower. Our room, though being in my mind the most desirable (top floor corner room) had an old acrilic bath tub and a tub surround that belonged in a 1989 mobile home. The toilet was loose from it's flange and had caulking caked around it. There was obvious signs of a lack of thorough cleaning in the bathroom (hair, not from us, still remaining under the soap shelves, and built up residue in certain areas.) There was an old bathroom fan that had so much lint on it that it looked like it could catch on fire at any moment. There was also a new, large vent unit next to it that gave off good light but offered no sound distraction, seeing as the bathroom is feet away from the bed this was a turn off. The elevators were rather small, not that that is an easy fix, and had cracked floor tile. I didn't double check but I believe they charge you for gym use which is extremely strange if it's true. We stayed there for our 9th anniversary and I made that known in the comments when we checked in. The most they did for us was 1 free dr.pepper and 1 free bottled water. Not that I really expected anything for free but for the last few years most hotels have at least provided Champaign and a card which really can make the stay sometimes, and costs them about $15. That small display of gratuity will make people really appreciate the hospitality.
7,0 Good
Pros: It's location and it's mix of old and new.
Cons: No
8,0 Excellent
Pros:
Cons: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Overall 9,0 Excellent
Based on 463 reviews
All reviews
- All reviews
Good
7,9
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Excellent
8,8
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Excellent
10,0
Pros: Everyone was very helpful and knowledgeable about my stay.
Excellent
9,6
Pros: VERY dog friendly...they helped us with our small dog in a pinch.
Excellent
9,6
Pros: Views were great, the bed was super comfy, and the room was very clean.
Details
Reviews
Overall 9,0 Excellent
Based on 463 reviews
Location
9,4
Vibe
9,2
Service
9,2
Room
9,1
Cleanliness
9,0
7,9 Good
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Cons: Overall accommodations required updating.
8,8 Excellent
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Cons: My only “negative” is that it was soooooooooooo expensive. It was our last stop on a cross country drive & my husband really wanted to stay here. Had I been alone, I NEVER WOULD HAVE PAID THE >$750 (plus pet fee) for the room.
10,0 Excellent
Pros: Everyone was very helpful and knowledgeable about my stay.
Cons: There was nothing not to like, everything was wonderful.
9,6 Excellent
Pros: VERY dog friendly...they helped us with our small dog in a pinch.
Cons:
9,6 Excellent
Pros: Views were great, the bed was super comfy, and the room was very clean.
Cons: We aren't rich, so the price seemed a little steep.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
Overall 8,9 Excellent
Based on 1 320 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5,8
Pros: We've stayed here at least 10 times, and in the beginning we loved it, but the last several times, it seemed a bit down at the heels, and our most recent stay definitely confirmed this. We always choose Kimpton because of the pet friendly policy, but this time our (pet-friendly) room was really dirty, with black dog hair all over. As pet owners ourselves, we're pretty sympathetic to this challenge, but the room was really filthy. When we tactfully noted this, the front desk staff answered that they'd "clean it better next time." The bathroom was poorly maintained, with a leaking shower that made the whole room wet, and the grout was all stained. Finally, breakfast was mediocre and took forever; 35 minutes for a plate of eggs. It was a much less pleasant experience than when we started coming here 3-4 years ago.
Excellent
10,0
Pros: Very modern, clean, COMFY beds, great value, super friendly/helpful staff and great amenities.
Good
6,0
Pros: The bed was super comfy and the shower was spacious with great water pressure (regular shower head and rainfall shower head). The location was convenient (easy walking distance) to loads of restaurants and bars. There’s a cvs and an amazing grocery store right next door.
Good
7,5
Pros: Location was great. Bed was comfortable. Very clean.
Okay
5,0
Excellent
10,0
Pros: Great friendly staff!
Excellent
10,0
Pros: Bed was great, quiet for downtown, staff excellent.
Good
6,7
Excellent
9,6
Good
6,7
Pros: The room was well designed and ergonomically great. Unfortunately, the thermostat did not work and the room never cooled down. My quality of sleep was negatively impacted.
Excellent
10,0
Pros: Besides it being in a great location and being extremely well looked after, it was the staff that made our stay so excellent. All were very friendly and accommodating. We were a large group of guys visiting various ball parks on our annual poker group trip and we all agree that this accommodation was by far our best! Well done staff! A special shout out to Tim for his sense of humour and good advice for our one night out in Cleveland.
Excellent
10,0
Pros: Great hotel; would highly recommend.
Details
Reviews
Overall 8,9 Excellent
Based on 1 320 reviews
Bar
9,5
Vibe
9,4
Service
9,2
Location
9,1
Room
7,4
WiFi
7,0
Wellness
5,6
Breakfast
3,3
Service
9,5
Location
9,3
Vibe
9,1
Room
6,6
Comfort
6,4
Vibe
9,1
Location
9,1
Service
8,9
Value
6,8
Room
6,6
Comfort
5,6
Service
9,3
Room
6,4
5,8 Okay
Pros: We've stayed here at least 10 times, and in the beginning we loved it, but the last several times, it seemed a bit down at the heels, and our most recent stay definitely confirmed this. We always choose Kimpton because of the pet friendly policy, but this time our (pet-friendly) room was really dirty, with black dog hair all over. As pet owners ourselves, we're pretty sympathetic to this challenge, but the room was really filthy. When we tactfully noted this, the front desk staff answered that they'd "clean it better next time." The bathroom was poorly maintained, with a leaking shower that made the whole room wet, and the grout was all stained. Finally, breakfast was mediocre and took forever; 35 minutes for a plate of eggs. It was a much less pleasant experience than when we started coming here 3-4 years ago.
Cons: See above.
10,0 Excellent
Pros: Very modern, clean, COMFY beds, great value, super friendly/helpful staff and great amenities.
Cons: The only downside is it’s either valet parking or go search for your own.
6,0 Good
Pros: The bed was super comfy and the shower was spacious with great water pressure (regular shower head and rainfall shower head). The location was convenient (easy walking distance) to loads of restaurants and bars. There’s a cvs and an amazing grocery store right next door.
Cons: Street noise was a bit loud in our room but faded after midnight. Valet parking was expensive and REALLY slow/inefficient. No free WiFi. Housekeeping failed to come to our room during the day - I had to go to the desk just to get towels. The restaurant was ok, but the cheese plate was really puny, especially for the price.
7,5 Good
Pros: Location was great. Bed was comfortable. Very clean.
Cons: The room we were given was on the second floor. It had one small window and didn't have much supplemental light to offer so it felt like we were in a basement. Additionally, it was at the back of the hotel, up against an alley. At 4:30AM there was a truck picking up/dropping off things that made an incredible amount of noise.
5,0 Okay
Pros:
Cons: The initial room was tiny and noisy. This is not a 4 star hotel
10,0 Excellent
Pros: Great friendly staff!
Cons: It is a little pricey, but it's a great hotel.
10,0 Excellent
Pros: Bed was great, quiet for downtown, staff excellent.
Cons: Shower had no door and water went everywhere!
6,7 Good
Pros:
Cons: Valet was a bit grumpy.
9,6 Excellent
Pros:
Cons: The cost for 1/2 bottle's of red wine from in-room refrigerator was ridiculous at $33 and $35 per bottle. Very unfair pricing.
6,7 Good
Pros: The room was well designed and ergonomically great. Unfortunately, the thermostat did not work and the room never cooled down. My quality of sleep was negatively impacted.
Cons: Staff appear disorganized and the room temperature was uncomfortable.
10,0 Excellent
Pros: Besides it being in a great location and being extremely well looked after, it was the staff that made our stay so excellent. All were very friendly and accommodating. We were a large group of guys visiting various ball parks on our annual poker group trip and we all agree that this accommodation was by far our best! Well done staff! A special shout out to Tim for his sense of humour and good advice for our one night out in Cleveland.
Cons:
10,0 Excellent
Pros: Great hotel; would highly recommend.
Cons:
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Overall 8,9 Excellent
Based on 1 094 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9,6
Pros: Every staff member greeted us with a smile. Staff far exceeded all expectations!!!
Okay
5,0
Pros: SEWER SMELL COMING FROM THE AIR CONDITIONER DUCTS RUSTY IRON DESTROYED A DRESS
Excellent
10,0
Pros: We were upgraded to the Reserve floor! Loved it! Thank you so much!!
Excellent
10,0
Pros: The staff was exceptional. So pleasant and helpful. Stay on the Reserve floor if possible. Lots of amenities. Breakfast and dinner each day . Food was great. Also love the restaurant Adega.
Excellent
10,0
Pros: Reserve level was great
Excellent
8,8
Pros: The facilities were excellent as was the location.
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: The staff is super friendly. The location is close to many different restaurants and bars. There are plenty of activities to do in walking or short uber distance. The bars & lounges on site are incredible.
Excellent
9,0
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Excellent
10,0
Pros: Everything was excellent
Mediocre
2,0
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Excellent
9,2
Pros: Bathroom was really beautiful
Details
Reviews
Overall 8,9 Excellent
Based on 1 094 reviews
Vibe
9,7
Location
9,2
Bar
9,1
Amenities
8,9
Service
8,7
Breakfast
8,6
Room
7,4
Value
5,7
Location
9,3
Service
8,8
Comfort
6,3
Room
5,9
Service
8,7
Room
6,4
9,6 Excellent
Pros: Every staff member greeted us with a smile. Staff far exceeded all expectations!!!
Cons:
5,0 Okay
Pros: SEWER SMELL COMING FROM THE AIR CONDITIONER DUCTS RUSTY IRON DESTROYED A DRESS
Cons:
10,0 Excellent
Pros: We were upgraded to the Reserve floor! Loved it! Thank you so much!!
Cons: I wish there was coffee maker in the room.
10,0 Excellent
Pros: The staff was exceptional. So pleasant and helpful. Stay on the Reserve floor if possible. Lots of amenities. Breakfast and dinner each day . Food was great. Also love the restaurant Adega.
Cons:
10,0 Excellent
Pros: Reserve level was great
Cons: The room was smaller than a usual suite
8,8 Excellent
Pros: The facilities were excellent as was the location.
Cons: The bathroom being part of the room and not private was different.
10,0 Excellent
Pros: Everything
Cons: It a thing
10,0 Excellent
Pros: The staff is super friendly. The location is close to many different restaurants and bars. There are plenty of activities to do in walking or short uber distance. The bars & lounges on site are incredible.
Cons:
9,0 Excellent
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Cons:
10,0 Excellent
Pros: Everything was excellent
Cons:
2,0 Mediocre
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Cons: Had unfortunate placement next to a room party that was loud and continued to 3 a.m., staff asked them to quite down around midnight but they picked up again after they left, we had asked to be relocated but another room was never provided.
9,2 Excellent
Pros: Bathroom was really beautiful
Cons: Ben sheets and linen were not the best
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Enjoy a relaxing stay just steps from the city's main attractions at Cleveland Marriott Downtown at Key Tower. Our opulent 25-story hotel is located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland. Settle into our spacious, modern hotel rooms or suites with marble bathrooms and plush bedding and soak in the ambiance of downtown Cleveland with views of city landmarks or Lake Erie. Stay relaxed and focused in our state-of-the-art, third-party, 20,000-square-foot Trilogy Spa. Join us for delicious Italian cuisine at Il Venetian. Host your next event in one of our newly redesigned event spaces. When you're ready to venture out, you'll find that our hotel is just steps from dining and nightlife, as well as the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. We look forward to welcoming you to our delightful hotel in downtown Cleveland, Ohio.
Overall 8,7 Excellent
Based on 1 376 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Location and the hotel itself was so beautiful!
Excellent
10,0
Pros: Helpful staff
Excellent
10,0
Pros: Clean, spacious room and helpful staff. Hotel was in walking distance to most things I wanted to do.
Excellent
10,0
Pros: Fantastic location in the middle of town. Can walk to all major attractions!
Excellent
9,6
Pros: Right near the Lakefront. Next to the Convention Center
Excellent
10,0
Pros: The room had the best view
Excellent
10,0
Pros: Very nice lobby. Gym is absolutely amazing!
Excellent
10,0
Pros: location price
Excellent
10,0
Pros: The staff was wonderful. Everyone from the front desk, bellman, valet, and housekeeping.
Excellent
10,0
Pros: Near everything.
Excellent
10,0
Pros: Modernness, location
Excellent
10,0
Pros: The lobby renovation is awesome. The room was nice. The staff was friendly. A+++
Details
Reviews
Overall 8,7 Excellent
Based on 1 376 reviews
Location
9,2
Cleanliness
8,9
Service
8,6
Room
8,2
WiFi
5,6
Breakfast
5,1
Pool
1,5
Service
8,8
Vibe
7,2
Location
9,3
Service
8,6
10,0 Excellent
Pros: Location and the hotel itself was so beautiful!
Cons: All good
10,0 Excellent
Pros: Helpful staff
Cons: Service at the lobby restaurant was slow, breakfast was cold
10,0 Excellent
Pros: Clean, spacious room and helpful staff. Hotel was in walking distance to most things I wanted to do.
Cons:
10,0 Excellent
Pros: Fantastic location in the middle of town. Can walk to all major attractions!
Cons:
9,6 Excellent
Pros: Right near the Lakefront. Next to the Convention Center
Cons: Obsessed with roping off huge sections of the lobby several times a day to clean already spotless floors. The lobby felt like a construction zone the whole week I was there. Useless annoyance!
10,0 Excellent
Pros: The room had the best view
Cons: Closer self parking
10,0 Excellent
Pros: Very nice lobby. Gym is absolutely amazing!
Cons: No
10,0 Excellent
Pros: location price
Cons:
10,0 Excellent
Pros: The staff was wonderful. Everyone from the front desk, bellman, valet, and housekeeping.
Cons:
10,0 Excellent
Pros: Near everything.
Cons: No
10,0 Excellent
Pros: Modernness, location
Cons: No
10,0 Excellent
Pros: The lobby renovation is awesome. The room was nice. The staff was friendly. A+++
Cons: The snack shop is kinda pricy. Like NYC pricing. But, otherwise, they had nice options.
Enjoy a relaxing stay just steps from the city's main attractions at Cleveland Marriott Downtown at Key Tower. Our opulent 25-story hotel is located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland. Settle into our spacious, modern hotel rooms or suites with marble bathrooms and plush bedding and soak in the ambiance of downtown Cleveland with views of city landmarks or Lake Erie. Stay relaxed and focused in our state-of-the-art, third-party, 20,000-square-foot Trilogy Spa. Join us for delicious Italian cuisine at Il Venetian. Host your next event in one of our newly redesigned event spaces. When you're ready to venture out, you'll find that our hotel is just steps from dining and nightlife, as well as the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. We look forward to welcoming you to our delightful hotel in downtown Cleveland, Ohio.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Overall 8,6 Excellent
Based on 2 819 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Location! Walking distance to major attractions!
Good
7,5
Pros: Did not use the dining facilities per recommendation by friends.
Excellent
10,0
Pros: Everything you need is all here
Excellent
10,0
Pros: Very friendly and helpful staff
Excellent
10,0
Pros: This is an amazing 130 yr old hotel with great history. The renovations they've recently completed made it modern, clean and comfortable. However, we did reject the first room reserved for us due to a minor odor that we objected to. Front desk was wonderful and provided another room without question or hesitation. Great experience at this Hyatt.
Excellent
10,0
Pros: The architecture is ornate and selfie-worthy. The staff is very friendly and helpful. The surrounding neighborhood is full of great eating and shopping venues.
Excellent
10,0
Pros: The hotel was exactly as described, roomy, comfortable, centrally located
Good
7,4
Pros: The bed wasn’t the best. No mattress pad and small pillows.
Excellent
10,0
Pros: It is a beautiful hotel. The room was very large and a very comfortable bed. Wonderful staff. We enjoyed Cleveland downtown. I would definitely suggest this hotel to friends & family, and look forward to future visits.
Excellent
9,6
Pros: Loved the historic Arcade and a wedding that was taking place there.
Excellent
10,0
Pros: Everything was clean and comfortable. The staff was great I would definitely stay here again.
Okay
5,0
Pros: The staff was very helpful.
Details
Reviews
Overall 8,6 Excellent
Based on 2 819 reviews
Location
8,9
Service
8,5
Amenities
8,1
Room
7,3
Breakfast
6,8
Bar
6,3
WiFi
6,2
Location
9,1
Service
8,3
Room
7,0
Breakfast
6,8
Comfort
6,3
Location
8,8
Service
8,6
Amenities
8,2
Room
7,7
Location
8,8
Service
8,7
Amenities
7,9
Vibe
7,8
Room
6,2
Comfort
5,5
Location
9,1
Service
8,6
Amenities
8,2
Vibe
7,8
Room
6,7
10,0 Excellent
Pros: Location! Walking distance to major attractions!
Cons: Early check-in would cost $45
7,5 Good
Pros: Did not use the dining facilities per recommendation by friends.
Cons: Beds were noisy when sitting on.
10,0 Excellent
Pros: Everything you need is all here
Cons: N/a
10,0 Excellent
Pros: Very friendly and helpful staff
Cons:
10,0 Excellent
Pros: This is an amazing 130 yr old hotel with great history. The renovations they've recently completed made it modern, clean and comfortable. However, we did reject the first room reserved for us due to a minor odor that we objected to. Front desk was wonderful and provided another room without question or hesitation. Great experience at this Hyatt.
Cons: We did reject the first room reserved for us due to a minor odor that we objected to.
10,0 Excellent
Pros: The architecture is ornate and selfie-worthy. The staff is very friendly and helpful. The surrounding neighborhood is full of great eating and shopping venues.
Cons: Despite the great design in the Atrium, there are very few people milling about.
10,0 Excellent
Pros: The hotel was exactly as described, roomy, comfortable, centrally located
Cons: Nothing
7,4 Good
Pros: The bed wasn’t the best. No mattress pad and small pillows.
Cons: The noise was more than a bit bothersome
10,0 Excellent
Pros: It is a beautiful hotel. The room was very large and a very comfortable bed. Wonderful staff. We enjoyed Cleveland downtown. I would definitely suggest this hotel to friends & family, and look forward to future visits.
Cons: N/A
9,6 Excellent
Pros: Loved the historic Arcade and a wedding that was taking place there.
Cons: Each time the elevator went up/down the room shook. A bit disconcerting!
10,0 Excellent
Pros: Everything was clean and comfortable. The staff was great I would definitely stay here again.
Cons:
5,0 Okay
Pros: The staff was very helpful.
Cons: Was not able to use my original room,a suite because I was told by the staff they were having weddings on Fri and Sat nights and my room would be noisy till late. I was in Cleveland for US Triathlon National Championship. NOISY was not acceptable.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams, and PNC is just next door. We are within walking distance of many attractions including: Quicken Loans Arena, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WIFI, hot complimentary breakfast, Evening Refresher Tuesday, Wednesday and Thursday and a 24 hour fitness center.
Overall 8,6 Excellent
Based on 1 775 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Valet your car and enjoy walking, Uber to anywhere. This location is incredible! We recommend taking the Lolly Trolley for a city tour. Hotel is historic and beautiful!
Excellent
10,0
Pros: Room, staff, location, and cleanliness.
Excellent
9,2
Pros: The room was large and clean with a very comfortable bed. I liked the hardwood floors as opposed to the usual carpet in most hotel rooms.
Excellent
10,0
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Excellent
9,6
Pros: The bed & pillow were very good. We slept very well.
Excellent
10,0
Pros: The breakfast was phenomenal! The lady at the front desk was very outgoing and provided us with water.
Excellent
10,0
Pros: The room was surprisingly large.
Excellent
10,0
Pros: Conveniently located, walking distance to Progressive Field.
Excellent
10,0
Pros: Expectation were exceeded when it came to location, staff, service, happy hour and breakfast. Room size, room contents and view were impressive. Will stay here again. Only negative was the elevators.
Excellent
9,6
Pros: Big guest room with hardwood floor...nice
Excellent
10,0
Pros: Great place, close to lots of things to do within walking distance! Would definitely recommend!
Excellent
9,6
Pros: Loved the hardwood floors.
Details
Reviews
Overall 8,6 Excellent
Based on 1 775 reviews
WiFi
9,4
Bar
9,2
Location
9,1
Comfort
8,8
Room
8,7
Cleanliness
8,7
Service
8,2
Breakfast
7,9
Wellness
7,6
Vibe
7,5
Amenities
6,9
Comfort
9,2
Room
9,0
Location
9,0
Service
8,5
Cleanliness
8,3
Breakfast
7,8
Vibe
7,0
Amenities
6,8
Location
9,1
Comfort
8,8
Cleanliness
8,8
Room
8,7
Breakfast
8,2
Service
7,9
Value
6,7
Service
8,2
Room
8,0
10,0 Excellent
Pros: Valet your car and enjoy walking, Uber to anywhere. This location is incredible! We recommend taking the Lolly Trolley for a city tour. Hotel is historic and beautiful!
Cons: Conditioner in shower was empty.
10,0 Excellent
Pros: Room, staff, location, and cleanliness.
Cons: I have no unfavorable observations to make about this hotel.
9,2 Excellent
Pros: The room was large and clean with a very comfortable bed. I liked the hardwood floors as opposed to the usual carpet in most hotel rooms.
Cons: The tub, jetted, was showing signs of wear, but more importantly it was very deep and had NO grab bars. Definitely tricky getting in and out of shower. Also, bathroom had a frosted window that overlooked the bed. Turning on the bathroom light was like turning on the light in the room. The elevators were very small and the first one we used was not working and nearly sent me into a panic because of my claustrophobia. The second elevator worked and so it was fine.
10,0 Excellent
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Cons:
9,6 Excellent
Pros: The bed & pillow were very good. We slept very well.
Cons:
10,0 Excellent
Pros: The breakfast was phenomenal! The lady at the front desk was very outgoing and provided us with water.
Cons:
10,0 Excellent
Pros: The room was surprisingly large.
Cons: Great room, great experience!
10,0 Excellent
Pros: Conveniently located, walking distance to Progressive Field.
Cons: No
10,0 Excellent
Pros: Expectation were exceeded when it came to location, staff, service, happy hour and breakfast. Room size, room contents and view were impressive. Will stay here again. Only negative was the elevators.
Cons: Elevators were too small and slow-ish.
9,6 Excellent
Pros: Big guest room with hardwood floor...nice
Cons: Cheese omelet was a little dry and could have been hotter.
10,0 Excellent
Pros: Great place, close to lots of things to do within walking distance! Would definitely recommend!
Cons:
9,6 Excellent
Pros: Loved the hardwood floors.
Cons:
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams, and PNC is just next door. We are within walking distance of many attractions including: Quicken Loans Arena, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WIFI, hot complimentary breakfast, Evening Refresher Tuesday, Wednesday and Thursday and a 24 hour fitness center.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Overall 8,5 Excellent
Based on 1 872 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,6
Pros: The ease of check in
Excellent
10,0
Pros: The lady that checked us in was polite and inviting
Excellent
10,0
Pros: The bed was super comfy and Tammy at the front desk was awesome!
Excellent
9,0
Pros: Check-in at 6 a.m. was very pleasant surprise. Location in the heart of downtown is really fantastic - only few steps of every main city sites, even of Rock´n´roll Hall of Fame. Room was spacious, perfectly cleaned, purpose-furnitured and equiped. Firm and quick wi-fi, kind stuff, What more could we wish? Breakfasts were amazing!
Excellent
10,0
Pros: Great customer service at the hotel
Okay
5,4
Pros: The room was clean and bed comfortable. Lot of space to move around
Excellent
9,2
Pros: the ability to walk to almost everything and staff willingness to help you with your travels.
Good
7,9
Pros: Liked the bottled water on arrival. Location was excellent.
Excellent
9,0
Pros: Hotel on E 9th St in the middle of all activities. The farthest walk was 15 minutes.
Excellent
10,0
Pros: Very comfy bed, couldn’t be located in a better place
Good
7,0
Pros: Thet location was good for the event wewent to. Was in walking distance. But parking bad. No fridge was provided found out u have to ask for one after I checked out and wifi didn't work
Excellent
9,6
Pros: Centrally located downtown. Easy walk to sports stadiums, rock & roll hall of fame and downtown restaurants and shops. Friendly helpful staff. Great breakfast. Good sized clean rooms with comfortable beds and room darken shades.
Details
Reviews
Overall 8,5 Excellent
Based on 1 872 reviews
Service
8,9
Cleanliness
8,8
Location
8,8
Breakfast
8,2
Amenities
7,5
Room
7,4
Vibe
7,2
Value
5,7
WiFi
3,3
Pool
1,0
Bar
0,0
Service
9,3
Cleanliness
8,9
Location
8,9
Breakfast
8,5
Amenities
7,9
Room
7,3
Value
5,8
Service
9,1
Cleanliness
9,0
Location
8,6
Breakfast
7,8
Room
7,0
Amenities
7,0
Value
5,6
Service
9,1
Location
9,0
Breakfast
8,3
Room
6,6
9,6 Excellent
Pros: The ease of check in
Cons: Breakfast area a little too small
10,0 Excellent
Pros: The lady that checked us in was polite and inviting
Cons: No bacon in the breakfast bar
10,0 Excellent
Pros: The bed was super comfy and Tammy at the front desk was awesome!
Cons:
9,0 Excellent
Pros: Check-in at 6 a.m. was very pleasant surprise. Location in the heart of downtown is really fantastic - only few steps of every main city sites, even of Rock´n´roll Hall of Fame. Room was spacious, perfectly cleaned, purpose-furnitured and equiped. Firm and quick wi-fi, kind stuff, What more could we wish? Breakfasts were amazing!
Cons: Everything was OK. we have not found any problem.
10,0 Excellent
Pros: Great customer service at the hotel
Cons: Nothing
5,4 Okay
Pros: The room was clean and bed comfortable. Lot of space to move around
Cons: Pictures shows mini frig and microwave...neither. the traffic and noise alone of people hitting the sewer covers was RIDICULOUS! Thankyou to I assume the officer who it sounded like threw the idiot our that sounded like started a fight with the guy whi had told the loud drunks coming in around 1:15 to be quiet or he was calling security. After he must of been told by someone it sounded like he was yelling at the guy that called on him and tried to get thru the guys door to get to him...crazy idiots. Breakfast ok but not great. Only 2 cereals to choose from and french toast...ok. Very disappointed at no frig or micro and the street noise...couldn't sleep hardly at all...poor insulation
9,2 Excellent
Pros: the ability to walk to almost everything and staff willingness to help you with your travels.
Cons: The beds could have been more comfortable.
7,9 Good
Pros: Liked the bottled water on arrival. Location was excellent.
Cons: Plastic plates and cutlery. Need to recycle.
9,0 Excellent
Pros: Hotel on E 9th St in the middle of all activities. The farthest walk was 15 minutes.
Cons:
10,0 Excellent
Pros: Very comfy bed, couldn’t be located in a better place
Cons: For a busy weekend you should have more help with the valet
7,0 Good
Pros: Thet location was good for the event wewent to. Was in walking distance. But parking bad. No fridge was provided found out u have to ask for one after I checked out and wifi didn't work
Cons: The parking was terrible $34 for valet parking or garage options which were closed when we needed them so found parking on street took the chance of getting ticket but since it was weekend I assumed it was ok. The staff acted as if they didn't know.
9,6 Excellent
Pros: Centrally located downtown. Easy walk to sports stadiums, rock & roll hall of fame and downtown restaurants and shops. Friendly helpful staff. Great breakfast. Good sized clean rooms with comfortable beds and room darken shades.
Cons: No complaints. All was good!
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Overall 8,5 Excellent
Based on 1 242 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: The room was nice and staff was nice.
Excellent
10,0
Pros: The staff, the room, the restaurant!
Excellent
8,3
Pros: The hotel is in a great location. Walking distance to Cleveland State University, sports venues and restaurants/bars. I felt safe walking around the area of town and it was a well kept area.
Excellent
8,0
Pros: Location
Excellent
9,2
Pros: Van service
Excellent
10,0
Pros: Every member of the staff accomodated my needs and treated me world class. I was very impressed to learn if the complementary shuttle. I used this often while here. The drivers were friendly and talked with me like we were best friends. The staff at the front desk were very polite and helpful. The bartender and restaurant staff were so kind and made me feel like this was my home away from home. Traveling away from family can feel lonely and isolating, but my needs and comforts were antcipated and expectations exceeded. The room was very comfortable and clean. I will come back here next time I am in town. I recommend this hotel for anyone visiting the area.
Excellent
8,3
Pros: playhouse square is so central. 2mins away from Heinen Market and Cathedral
Excellent
9,6
Pros: Super comfy beds and friendly staff! Thanks for the wonderful stay.
Excellent
10,0
Pros: My wife called ahead to ask for a microwave and fridge to be put in our room. Exceeding our expectations, we were upgraded to a suite with a view of Playhouse Square at no extra cost. The staff was very friendly and accommodating.
Good
6,3
Pros: The location
Excellent
9,0
Pros: Always like staying there. Nice rooms. Comfy beds.
Mediocre
3,8
Pros: The pool and hot tub in the basement
Details
Reviews
Overall 8,5 Excellent
Based on 1 242 reviews
Location
8,3
Service
8,0
Room
6,4
WiFi
6,3
Breakfast
5,5
Value
4,8
Location
8,8
Service
7,8
Room
5,9
Breakfast
5,2
Value
5,1
Service
8,5
Location
8,5
Bar
7,8
Room
6,2
Breakfast
5,0
Value
4,3
Location
8,2
Service
8,1
Comfort
6,7
Room
6,3
Location
8,2
Room
5,3
9,2 Excellent
Pros: The room was nice and staff was nice.
Cons: We didn't have a shower curtain and were charged for valet eventhough we didn't use the service
10,0 Excellent
Pros: The staff, the room, the restaurant!
Cons: I just wish they had a easier way to park your vehicle instead of valet. We had to search for a while and only found a spot because we called and they told us a 24 hour parking garage
8,3 Excellent
Pros: The hotel is in a great location. Walking distance to Cleveland State University, sports venues and restaurants/bars. I felt safe walking around the area of town and it was a well kept area.
Cons:
8,0 Excellent
Pros: Location
Cons: No
9,2 Excellent
Pros: Van service
Cons:
10,0 Excellent
Pros: Every member of the staff accomodated my needs and treated me world class. I was very impressed to learn if the complementary shuttle. I used this often while here. The drivers were friendly and talked with me like we were best friends. The staff at the front desk were very polite and helpful. The bartender and restaurant staff were so kind and made me feel like this was my home away from home. Traveling away from family can feel lonely and isolating, but my needs and comforts were antcipated and expectations exceeded. The room was very comfortable and clean. I will come back here next time I am in town. I recommend this hotel for anyone visiting the area.
Cons: Honestly, I cant pinpoint one area that could have been better. This is a world class hotel!
8,3 Excellent
Pros: playhouse square is so central. 2mins away from Heinen Market and Cathedral
Cons: people knocking at 8am to check if someone is still in.
9,6 Excellent
Pros: Super comfy beds and friendly staff! Thanks for the wonderful stay.
Cons: Everything was perfect!
10,0 Excellent
Pros: My wife called ahead to ask for a microwave and fridge to be put in our room. Exceeding our expectations, we were upgraded to a suite with a view of Playhouse Square at no extra cost. The staff was very friendly and accommodating.
Cons: Nothing that I can think of
6,3 Good
Pros: The location
Cons: The services There are no fridge or even water in the rooms
9,0 Excellent
Pros: Always like staying there. Nice rooms. Comfy beds.
Cons: NO water pressure!!!!!!!!!!!!!!!!!
3,8 Mediocre
Pros: The pool and hot tub in the basement
Cons: The rooms and staff, the hotel is outdated, room had a bad smell, one of the staff members suddenly entered my room out of nowhere while I was getting my way to the shower with no reason and when I reported it they seems like they didn’t care too much about it... what a bad experience
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
Overall 8,4 Excellent
Based on 2 181 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: Cool vibes, chic ambience, friendly staff. I like that they have a Starbucks and Urban Farmer (restaurant) onsite. A+++ experience. Staff is super friendly. Thank you!
Excellent
10,0
Pros: Beautiful hotel. Lovely view from the 19th floor! We ordered room service our first night and it was very good. One of the best ceasar salad I think I've ever had!! The staff was friendly and professional and the Starbucks in the lobby was so convenient. We would just grab our drinks before heading out each morning. The location couldn't be better. We came to town to visit the Rock and Roll Hall of Fame and it was a quick and easy walk from the hotel.
Excellent
9,0
Pros: Proximity to everything downtown
Excellent
8,8
Pros: I liked how I wasn’t to far from places and I had a nice view of the water. The room was a nice size.
Mediocre
3,0
Pros: Decor
Okay
5,4
Pros: Walk to RnR HOF
Good
7,0
Pros: Nothingrparking
Excellent
9,2
Excellent
10,0
Pros: The location was pretty amazing..walking distance to the football and baseball stadium, restaurants the flats, the playhouses district...rock and roll hall of fame was just outside our window...
Okay
5,8
Pros: It was in a nice location. We had tickets to Browns game so it was nice just walking there and back.
Excellent
10,0
Pros: Excellent location with a great environment here!
Okay
5,4
Pros: The location was good.
Details
Reviews
Overall 8,4 Excellent
Based on 2 181 reviews
Wellness
9,4
Location
8,5
Service
8,0
Room
7,3
Bar
6,4
WiFi
5,8
Cleanliness
5,6
Breakfast
5,1
Location
8,7
Service
8,2
Room
7,0
Comfort
6,5
Cleanliness
5,8
Bar
5,8
Value
5,1
Location
8,9
Service
7,9
Room
5,7
Cleanliness
5,6
Service
8,1
Room
7,1
10,0 Excellent
Pros: Cool vibes, chic ambience, friendly staff. I like that they have a Starbucks and Urban Farmer (restaurant) onsite. A+++ experience. Staff is super friendly. Thank you!
Cons: NA
10,0 Excellent
Pros: Beautiful hotel. Lovely view from the 19th floor! We ordered room service our first night and it was very good. One of the best ceasar salad I think I've ever had!! The staff was friendly and professional and the Starbucks in the lobby was so convenient. We would just grab our drinks before heading out each morning. The location couldn't be better. We came to town to visit the Rock and Roll Hall of Fame and it was a quick and easy walk from the hotel.
Cons: The only thing I didn't love was the valet parking only. But that's my own fault for not reading the fine print!
9,0 Excellent
Pros: Proximity to everything downtown
Cons: Only valet parking which was additional cost.
8,8 Excellent
Pros: I liked how I wasn’t to far from places and I had a nice view of the water. The room was a nice size.
Cons: The rooms smelt like cigarettes, which I didn’t like too much.
3,0 Mediocre
Pros: Decor
Cons: Service and staff
5,4 Okay
Pros: Walk to RnR HOF
Cons: No self parking; no bike on car allowed
7,0 Good
Pros: Nothingrparking
Cons: Did not like the parking had to wait 45 min to park and about 30 min when I went to get my car it was all pure messed up. I had to wait about 15 min to get the elvator to pick us up or take it to the room.
9,2 Excellent
Pros:
Cons: Slowest elevators ever. Other than that, everything was great.
10,0 Excellent
Pros: The location was pretty amazing..walking distance to the football and baseball stadium, restaurants the flats, the playhouses district...rock and roll hall of fame was just outside our window...
Cons: For me, a male, not a huge deal but my significant other thought the reading lamps looked uncomfortably like something from an obgyn office... thought we were getting a king size bed but ended up with 2 queen... room is a tad bit cramped with two beds
5,8 Okay
Pros: It was in a nice location. We had tickets to Browns game so it was nice just walking there and back.
Cons: The price of the hotel is not worth it. We have stayed in nicer hotels and cheaper. The price of the room needs to include the breakfast.
10,0 Excellent
Pros: Excellent location with a great environment here!
Cons:
5,4 Okay
Pros: The location was good.
Cons: We checked in very late (1:00 a.m.). The key cards we were given did not work. The front desk reprogrammed the key cards and they still did not work. An engineer came up to solve the problem and turns out there was someone in the room. Security came up and there was a heated exchange between the guest and security. The security guard was very professional but the guest was livid. We were then given a suite with a king and a fold out bed. We needed to use the fold out bed and there were no extra pillows or sheets so we had to call housekeeping. Housekeeping came within 10 minutes but still an inconvenience at 2:00 a.m. Finally, bathroom counter space is inadequate.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
With a stay at Hotel Cleveland Gateway, you'll be centrally located in Cleveland, just a 3-minute walk from Rocket Mortgage FieldHouse and 7 minutes by foot from Progressive Field. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Cleveland? This hotel has facilities measuring 5366 square feet (499 square meters), including conference space.
Overall 8,3 Excellent
Based on 1 352 reviews
All reviews
- All reviews
Excellent
9,6
Pros: Breakfast was good, slept well.
Good
7,0
Pros: Good valet service USD29 per night. Can walk to East 4th st.
Good
7,5
Pros: We are Raddison rewards memebers and always stayed here when it wsa Raddisson. We love the location, but really don't spend enough time to know more about the hotel, its usually only overnight.
Good
7,5
Pros: Location
Excellent
8,0
Okay
5,4
Good
6,3
Pros: Central location
Good
7,1
Pros: It was very clean. Staff were very helpful.
Excellent
9,6
Pros: Clean very clean nice people and free breakfast
Excellent
8,3
Pros: We loved the location, in a very walk able area. Took advantage of the free breakfast which was great! The room was large and the bed was comfortable.
Excellent
10,0
Pros: The location was convenient to the Rock and Roll hall of Fame, the baseball stadium, etc. It is an old hotel, but nicely refurbished.
Good
7,9
Pros: Mark liked the recessed light in the shower. We liked the location.
Good
6,3
Pros: The location was perfect for our use and the staff was very helpful.
Details
Reviews
Overall 8,3 Excellent
Based on 1 352 reviews
Cleanliness
8,3
Comfort
8,3
Location
9,0
Services
7,9
Staff
8,6
Value for money
7,7
9,6 Excellent
Pros: Breakfast was good, slept well.
Cons: I expected a refrigerator in the room, ice bucket was small.
7,0 Good
Pros: Good valet service USD29 per night. Can walk to East 4th st.
Cons:
7,5 Good
Pros: We are Raddison rewards memebers and always stayed here when it wsa Raddisson. We love the location, but really don't spend enough time to know more about the hotel, its usually only overnight.
Cons: No complaints, check-in could be earlier, but what can you do.
7,5 Good
Pros: Location
Cons: Room had a terrible view of the air conditioning unit and nothing else
8,0 Excellent
Pros:
Cons: Only negative was the hotel ran out of parking and I had to park in an alternate location until the Indians game was over. Then bring car to hotel where I could leave it overnight. Cost a total of $70.00 for parking... ouch!!
5,4 Okay
Pros:
Cons: Charged much higher than what booking.com estimated. Was a $35 usd fee for a small dog which was not mentioned anywhere. And a higher rate than what was estimated on the website.
6,3 Good
Pros: Central location
Cons: No fridge in room. Expensive breakfast. Valet parking only $29/ night
7,1 Good
Pros: It was very clean. Staff were very helpful.
Cons: No refrigerator or microwave in the room. I have been in cheaper hotels that had those amenities. I was quite disappointed.
9,6 Excellent
Pros: Clean very clean nice people and free breakfast
Cons: All good
8,3 Excellent
Pros: We loved the location, in a very walk able area. Took advantage of the free breakfast which was great! The room was large and the bed was comfortable.
Cons: There was a loud noise in our room, which sounded like a giant compressor was right outside our window. I travel with a white noise machine and I turned it on fill blast to drown out that sound. We told the front desk and they handled it great!
10,0 Excellent
Pros: The location was convenient to the Rock and Roll hall of Fame, the baseball stadium, etc. It is an old hotel, but nicely refurbished.
Cons: The parking was $29.
7,9 Good
Pros: Mark liked the recessed light in the shower. We liked the location.
Cons: The beds were just so-so.
6,3 Good
Pros: The location was perfect for our use and the staff was very helpful.
Cons: The room could have used a better cleaning. There were cobwebs in the corners and on the curtains.
With a stay at Hotel Cleveland Gateway, you'll be centrally located in Cleveland, just a 3-minute walk from Rocket Mortgage FieldHouse and 7 minutes by foot from Progressive Field. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Cleveland? This hotel has facilities measuring 5366 square feet (499 square meters), including conference space.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
Overall 8,2 Excellent
Based on 2 177 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7,5
Pros: Everyone was friendly and helpful, beds comfortable, breakfast outstanding.
Excellent
9,2
Pros: Well I was report for two times the vent in the bathroom not work and they don’t do nothing
Excellent
10,0
Pros: The breakfast was amazing
Good
7,0
Pros: Location
Excellent
9,6
Pros: Breakfast, hot tub
Excellent
9,0
Pros: Bed was extremely comfortable and short distance from my Mom's home.
Excellent
10,0
Pros: Staff was very polite and pleasant. Rooms were clean and comfy
Good
7,1
Pros: Location was okay.
Excellent
9,2
Pros: The room was comfortable and was very close to progressive field (the reason we were there).
Good
7,0
Pros: The location!
Good
7,5
Pros: Hotel staff were nice and friendly.i like the accessibility of the hotel. The flavored water and coffee in the hotel lobby was great.
Excellent
10,0
Pros: Area and the hotel itself.
Details
Reviews
Overall 8,2 Excellent
Based on 2 177 reviews
Service
8,6
Location
8,3
Breakfast
6,3
Room
6,1
WiFi
5,7
Value
4,9
Comfort
4,1
Service
8,8
Location
8,4
Breakfast
7,0
Cleanliness
5,6
Value
5,4
Room
4,5
Vibe
4,1
Comfort
3,6
Service
8,6
Location
8,1
Breakfast
6,2
Room
5,5
Vibe
4,5
Value
4,4
Comfort
3,5
Service
8,7
Location
8,5
7,5 Good
Pros: Everyone was friendly and helpful, beds comfortable, breakfast outstanding.
Cons: Not many places to get food close by, did not like having to pay for parking. 18.00 was a lot to park
9,2 Excellent
Pros: Well I was report for two times the vent in the bathroom not work and they don’t do nothing
Cons:
10,0 Excellent
Pros: The breakfast was amazing
Cons: None
7,0 Good
Pros: Location
Cons: Self park in open air, no security lot for $18 on a non game night. Room was run down. The tile on the pool floor is not meant for a pool floor. Adults and kids were falling all over it. Super dangerous.
9,6 Excellent
Pros: Breakfast, hot tub
Cons: Leaving,parking fee
9,0 Excellent
Pros: Bed was extremely comfortable and short distance from my Mom's home.
Cons: The parking was too expensive and not much room to park.
10,0 Excellent
Pros: Staff was very polite and pleasant. Rooms were clean and comfy
Cons: No all met expectations
7,1 Good
Pros: Location was okay.
Cons: The mattress was stained and turned over so the stain was in the bottom, plus side was there were no bed bugs. Also I pulled the duvet (top cover) down and there were some kind of ????? on the under side of it. I called front desk and they brought me a clean one put it on the bed then left the dirty one in the room.
9,2 Excellent
Pros: The room was comfortable and was very close to progressive field (the reason we were there).
Cons: Was charged for parking and breakfast....I felt I was getting nickel and dimed for everything else
7,0 Good
Pros: The location!
Cons: A little out dated
7,5 Good
Pros: Hotel staff were nice and friendly.i like the accessibility of the hotel. The flavored water and coffee in the hotel lobby was great.
Cons: I didn't like where we were situated, room wise.the hotel is right across from a treatment center and every morning we were woken up by people yelling and screaming when we wanted to get more sleep. And also getting harassed outside the hotel by a homeless man was traumatic.
10,0 Excellent
Pros: Area and the hotel itself.
Cons: Had to pay to park on premises.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Overall 8,2 Excellent
Based on 1 273 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: Close to everything very convenient. Clean excellent food and service
Poor
1,0
Pros: the location
Excellent
8,8
Pros: Rooms were nice
Good
7,9
Pros: Location in an area where gentrification is complete.
Okay
5,4
Pros: Fan on bathroom light was loud and couldn’t see in area at night without it on
Good
7,5
Pros: Good view
Excellent
10,0
Pros: location was perfect
Mediocre
2,9
Pros: Nothing it is extremely dirty
Excellent
10,0
Pros: Great hotel and location
Excellent
10,0
Pros: Location was great!! Comfy beds.
Excellent
8,3
Excellent
9,6
Pros: The hotel was very clean, rooms were nice, and the hotel staff were very friendly. We were there to see The Summer Slaughter Tour at the Odeon, and we were close enough to walk to the venue, buy merchandise, and walk it back to the room. There were several overpriced but fine restaurants in the immediate area, including some that were open after the concert ended at 11:30pm.
Details
Reviews
Overall 8,2 Excellent
Based on 1 273 reviews
Wellness
9,0
Vibe
8,4
Service
8,2
Location
8,2
Room
7,1
Value
4,8
Comfort
4,6
Breakfast
3,1
Location
8,4
Service
8,2
Vibe
7,7
Room
6,4
Value
4,7
Comfort
4,6
Location
8,4
Room
6,5
Value
4,9
Room
6,7
10,0 Excellent
Pros: Close to everything very convenient. Clean excellent food and service
Cons: No bell boys to take our luggage
1,0 Poor
Pros: the location
Cons: The rooms where not available at 3pm for us to check in, we had a wedding reception on May 26 at 630 and our room was not ready not even around 5. The charge us for breakfast even thou it was included on our package. The receptionist was rude. THE WORST
8,8 Excellent
Pros: Rooms were nice
Cons: No room service
7,9 Good
Pros: Location in an area where gentrification is complete.
Cons: Beginning to show wear n tear around the property and in the rooms
5,4 Okay
Pros: Fan on bathroom light was loud and couldn’t see in area at night without it on
Cons: Thermostat did not regulate properly
7,5 Good
Pros: Good view
Cons: Cleanliness
10,0 Excellent
Pros: location was perfect
Cons: shower leaked on the bathroom floor
2,9 Mediocre
Pros: Nothing it is extremely dirty
Cons: I’ve stayed at many hotels. I picked this one because it was supposed to be the best. It is extremely dirty. Mold/carpet is nasty/sinks clogged/everything is broken.
10,0 Excellent
Pros: Great hotel and location
Cons: Parking was expensive
10,0 Excellent
Pros: Location was great!! Comfy beds.
Cons:
8,3 Excellent
Pros:
Cons: hallways, looked in need of deep clean.
9,6 Excellent
Pros: The hotel was very clean, rooms were nice, and the hotel staff were very friendly. We were there to see The Summer Slaughter Tour at the Odeon, and we were close enough to walk to the venue, buy merchandise, and walk it back to the room. There were several overpriced but fine restaurants in the immediate area, including some that were open after the concert ended at 11:30pm.
Cons: The bathroom door stuck and was loud. Parking was expensive, with options at $24 or $26 (valet). The hotel restaurant was expensive even by hotel standards, so we decided to eat elsewhere.
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Overall 8,1 Excellent
Based on 1 852 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,6
Pros: The breakfast was very good and the managers reception was also very nice. The shuttle was also a great feature to get around and not worry about driving or calling uber or lyft. The drivers took us to great places for dinner and drinks. I would stay there again because of all the above. I felt that booking an executive room was well worth the money.
Good
6,3
Pros: Great location.
Good
6,7
Pros: Old room, pealing paint and wallpaper. ceiling water stains 3 different shades of touch up paint.
Good
6,7
Pros: The service was very friendly and supportive, providing tips about what we can visit during the weekend. The beds were big and comfortable.
Okay
5,0
Pros: The Staff
Good
7,5
Pros: Location location location. Perfect for rrhof and harbor tour
Excellent
9,6
Pros: Staff was amazing. Everyone was so friendly and helpful.
Excellent
10,0
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Good
7,1
Pros: Great location in downtown Cleveland, lake view from room, comfortable bed
Excellent
8,0
Pros: Location
Good
7,5
Pros: I did not eat breakfast, but my husband did. He said the French toast was very good and loves a breakfast buffet. We did eat dinner in the hotel restaurant-Lara did a great job serving us. We were visiting a friend who recently had a heart transplant at the Cleveland Clinic-this property was convenient from the clinic. The water pressure in the shower was awesome! Wish mine was as good at home. The bed were comfortable and loved the pillows-very heavy-what are they filled with? Check was easy and staff were kind and respectful. I also liked that the key to room worked in parking garage also.
Excellent
10,0
Pros: the staff was so great, helpful and informative, from the front desk to the shuttles to the maintenance men. would stay again and recommend this hotel. close to downtown and to edgewater park/beach.
Details
Reviews
Overall 8,1 Excellent
Based on 1 852 reviews
Location
9,0
Service
8,9
Breakfast
6,9
Room
6,5
Food
6,4
Amenities
6,3
Cleanliness
6,2
Vibe
5,5
Wellness
4,9
WiFi
4,5
Location
9,0
Service
8,7
Food
5,8
Comfort
5,4
Cleanliness
5,3
Room
5,1
Location
9,0
Service
8,8
Room
6,3
Food
6,2
Service
8,4
9,6 Excellent
Pros: The breakfast was very good and the managers reception was also very nice. The shuttle was also a great feature to get around and not worry about driving or calling uber or lyft. The drivers took us to great places for dinner and drinks. I would stay there again because of all the above. I felt that booking an executive room was well worth the money.
Cons: The first day we were there our bed wasnt made. Thats the only negative.
6,3 Good
Pros: Great location.
Cons: The curtains in our room were ripped off the track. It was very bright in the morning. The night we stayed a fire truck was called, so the lights lit up the room.
6,7 Good
Pros: Old room, pealing paint and wallpaper. ceiling water stains 3 different shades of touch up paint.
Cons:
6,7 Good
Pros: The service was very friendly and supportive, providing tips about what we can visit during the weekend. The beds were big and comfortable.
Cons: The breakfast. The value for the money. The location.
5,0 Okay
Pros: The Staff
Cons: It was good price or deal but when you add on parkung and no free breakfast. You can stay in a much nicer place. Our room said queen be but it was a full and our room was smaller than my bedroom at home. On the ladt day I got stuck in the. Elevator
7,5 Good
Pros: Location location location. Perfect for rrhof and harbor tour
Cons: Room is crowded
9,6 Excellent
Pros: Staff was amazing. Everyone was so friendly and helpful.
Cons: The ceiling was dusty.
10,0 Excellent
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Cons:
7,1 Good
Pros: Great location in downtown Cleveland, lake view from room, comfortable bed
Cons: Very expensive considering the age, quality of rooms
8,0 Excellent
Pros: Location
Cons: Some of the staff were not pleasant
7,5 Good
Pros: I did not eat breakfast, but my husband did. He said the French toast was very good and loves a breakfast buffet. We did eat dinner in the hotel restaurant-Lara did a great job serving us. We were visiting a friend who recently had a heart transplant at the Cleveland Clinic-this property was convenient from the clinic. The water pressure in the shower was awesome! Wish mine was as good at home. The bed were comfortable and loved the pillows-very heavy-what are they filled with? Check was easy and staff were kind and respectful. I also liked that the key to room worked in parking garage also.
Cons: The small refrigerator in room 612 was very, very loud. And other guest were slamming doors, laughing & arguing into hallway until 3am-I am very light sleeper so between the fridge and other guest I did not get much sleep. Oh and the helicopters' coming to & from the clinic-which is not the hotels fault.
10,0 Excellent
Pros: the staff was so great, helpful and informative, from the front desk to the shuttles to the maintenance men. would stay again and recommend this hotel. close to downtown and to edgewater park/beach.
Cons:
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Overall 7,9 Good
Based on 2 000 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Poor
1,0
Pros: only location
Okay
5,4
Pros: I love a historic hotel building!
Good
7,5
Pros: Friendly. Great location
Excellent
10,0
Pros: Great bed. Awesome view. Close to so many bars restraunts.nothing was bad.
Excellent
8,8
Pros: Location and it’s a beautiful historic hotel
Okay
5,8
Pros: close to where i needed to be
Excellent
9,6
Pros: It was close to everything.
Okay
4,6
Pros: breakfast sunday morning
Excellent
10,0
Pros: Nice lobby and breakfast area. Good location. Breakfast was good. The main lobby smelled really nice.
Excellent
10,0
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Excellent
9,0
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Excellent
8,0
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Details
Reviews
Overall 7,9 Good
Based on 2 000 reviews
Service
8,4
Location
8,1
Breakfast
7,1
Room
5,2
Comfort
5,0
Wellness
4,7
Value
4,6
Cleanliness
4,4
WiFi
4,2
Pool
2,3
Service
8,5
Location
8,2
Breakfast
7,2
Vibe
6,7
Food
6,4
Comfort
5,0
Room
4,7
Value
4,3
Cleanliness
3,9
WiFi
1,8
Service
8,5
Location
7,5
Comfort
4,5
Cleanliness
4,1
Room
4,1
Value
3,9
Service
8,4
Location
7,2
Room
4,0
1,0 Poor
Pros: only location
Cons: Very old hotel full of dust no cleaning horrible experience.would never suggest anyone in this price.the price they charged for this hotel is not worth it.
5,4 Okay
Pros: I love a historic hotel building!
Cons: It appears the management and staff cant keep up with the maintenance required for a historic and property of this size (almost 500 rooms). The front desk staff member names Stephanie should not be in her current role and should receive additional training on guest service and what it should look like.
7,5 Good
Pros: Friendly. Great location
Cons: Room not very clean. Stained carpet and duvet. Bathroom had dirty grout and dirty woodwork/door
10,0 Excellent
Pros: Great bed. Awesome view. Close to so many bars restraunts.nothing was bad.
Cons: Nothing. Great birthday weekend for all 16 of us that stayed
8,8 Excellent
Pros: Location and it’s a beautiful historic hotel
Cons: Room was ok. Smaller and the carpet was not very clean.
5,8 Okay
Pros: close to where i needed to be
Cons: very dated building not kept up with also dirty and thought it was stupid that you had to pay for parking and wifi
9,6 Excellent
Pros: It was close to everything.
Cons: Elevators were super sketchy. Used the stairs some of the time.
4,6 Okay
Pros: breakfast sunday morning
Cons: No outlets to plug anything by beds had to get them to bring extension cord up run from other side of room and add an another cord with outlets to that so we could use our cpap machines. I have pictures if you want with cord across room. Lamps and dresser where from the 60s or 70s very old looked bad. Coffee maker put under a nightstand between beds was not clean dust on it. Drapes and bed dressing from the 70s also.
10,0 Excellent
Pros: Nice lobby and breakfast area. Good location. Breakfast was good. The main lobby smelled really nice.
Cons: Single King Deluxe room was smaller than I had anticipated and had old ugly carpet. Bathroom was small too and the toilet had an old pull down flush handle in back of the bowl.
10,0 Excellent
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Cons:
9,0 Excellent
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Cons: The interior definitely needs some upgrades, but don't let that deter you. The lobby, etc. is beautiful though negates by the worn out carpet and other features needed a quick update. The room was a bit small, but was just what we needed and was clean.
8,0 Excellent
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Cons: The room did not meet star standards in my opinion. I would not shower in that tub for anything! It had mold in the tiles and crevices. Not clean!
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7,6 Good
Based on 1 289 reviews
All reviews
- All reviews
- Families
- Couples
Poor
1,0
Pros: Breakfast
Poor
1,0
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Good
6,7
Pros: Breakfast was good. Location of room was not desirable, we were on outside wall by busy street. Room could have been updated, it seemed musty and décor was old and felt a little dirty.
Good
6,3
Pros: The hotel is located downtown. You can walk to a lot of places. Such as the rock and roll hall of fame, the play house theater. There is also a few restaurants very close by.
Good
7,9
Pros: I enjoyed the convenience of location
Good
7,5
Pros: Only stayed for one night. Basic King room was clean and bed was comfortable
Good
7,1
Pros: m It was Okay.
Excellent
8,3
Pros: The room served his purpose for what I needed...a place to crash for one night. It was close to everything downtown and the rates were decent for downtown hotel. The free breakfast was pretty good and the room was clean. Staff was very friendly.
Excellent
8,3
Pros: The location was good near Playhouse Square. The breakfast was excellent. The room and bathroom were pretty small, like a Microtel Hotel, but I did not mind that.
Okay
5,8
Pros: Fresh fruit, Bacon, eggs and sausage. Food was good
Good
7,5
Pros: Clean/area
Good
7,9
Pros: The entire facility looked and smelled clean. The breakfast was awesome -- fresh scrambled eggs, bacon, waffles, OJ, yogurt, apples and bananas. (These were the foods I ate. There were lots more.) The staff kept the tables clean in between customers. A free shuttle was provided to Cleveland Clinic.
Details
Reviews
Overall 7,6 Good
Based on 1 289 reviews
Location
8,3
Service
8,0
Breakfast
7,9
Room
6,3
Wellness
0,0
Location
8,4
Service
7,7
Breakfast
7,6
Room
4,7
Comfort
4,4
Location
8,8
Breakfast
7,9
Service
7,8
Value
7,0
Room
6,1
1,0 Poor
Pros: Breakfast
Cons: The staff was rude and rushed at check in. The facility was aging and felt dirty and we were charged for parking.
1,0 Poor
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Cons:
6,7 Good
Pros: Breakfast was good. Location of room was not desirable, we were on outside wall by busy street. Room could have been updated, it seemed musty and décor was old and felt a little dirty.
Cons: Location of room and room could have been remodeled, newer cleaner carpeting or floors. Also, I thought there was a pool and hot tub, was disappointed in very few amenities. We asked at front desk where we could find a nice steakhouse and the information we were given was not correct. We never found a steakhouse.
6,3 Good
Pros: The hotel is located downtown. You can walk to a lot of places. Such as the rock and roll hall of fame, the play house theater. There is also a few restaurants very close by.
Cons: The bathrooms need to be remodeled. The ceiling have rust spots and the shower can also be upgraded, however it wasn't too bad.
7,9 Good
Pros: I enjoyed the convenience of location
Cons: Our key cards had to be swiped multiple times before it would let us into the room or building.
7,5 Good
Pros: Only stayed for one night. Basic King room was clean and bed was comfortable
Cons:
7,1 Good
Pros: m It was Okay.
Cons: The price was high for what you get
8,3 Excellent
Pros: The room served his purpose for what I needed...a place to crash for one night. It was close to everything downtown and the rates were decent for downtown hotel. The free breakfast was pretty good and the room was clean. Staff was very friendly.
Cons: Everything was just basic. Nothing special but clean. I would have liked to have had a mirror outside of the bathroom though for when we were getting ready in the morning. Also the coffee pot was in the bathroom which I found to be unsanitary but there was coffee provided with breakfast in the lobby.
8,3 Excellent
Pros: The location was good near Playhouse Square. The breakfast was excellent. The room and bathroom were pretty small, like a Microtel Hotel, but I did not mind that.
Cons: Every morning around 5:30 a.m. the garbage trucks rolled through and woke me up. That is not the hotel's fault, but it was not pleasant.
5,8 Okay
Pros: Fresh fruit, Bacon, eggs and sausage. Food was good
Cons: They gave me a sheet of paper to sign acknowledging they were to hold an extra 20 % on my credit card and said it would be refunded in 5 to 7 business days. I had no other choice but take this or we didn't get a room. I was traveling all over the US and this was the only hotel that did this. Its been 4 business days at this point but the hold is still on my card.
7,5 Good
Pros: Clean/area
Cons: No transportation had to take other forms
7,9 Good
Pros: The entire facility looked and smelled clean. The breakfast was awesome -- fresh scrambled eggs, bacon, waffles, OJ, yogurt, apples and bananas. (These were the foods I ate. There were lots more.) The staff kept the tables clean in between customers. A free shuttle was provided to Cleveland Clinic.
Cons: There was no tub, just a shower in the bathroom. Overall, the room was on the small side but served our needs.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Where to stay in Cleveland?
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