Cleveland hotels near Cleveland Mall
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Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9,3 Excellent
Based on 4 685 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Staff! Historic building. Location and view of Tower. Beautiful pool.
Excellent
10,0
Pros: We loved the size of the room, the big windows, and pet friendly staff. The staff was by far the best thing here. They were so friendly and helpful and so kind and considerate of our son who has Autism. The Valet went above and beyond for us and we were really impressed by the efficiency & professionalism with a Welcoming vibe of both the Valet and front reception at check-in. We were there for our first time for the Christmas Story 5K/10K Races and it was very busy when we checked in, but the staff was amazing. Very Clean Hotel with so much charm and breakfast was very good as well. The location was ideal and we had a wonderful weekend staying at this property. Will definitely make this our first choice for further stays in Cleveland area.
Excellent
10,0
Pros: The complimentary dinner and drinks were an unexpected and pleasant surprise. The buffet was rather extensive for a complimentary spread.
Excellent
9,0
Pros: location to bars, Christmas lights in the square. close to rock and roll hall of fame, restaurants, casino what more needed c say. parked car and walked to all mentioned above.
Excellent
10,0
Pros: Just a beautiful view . There was not one employee we passed that did not say Hello
Excellent
9,0
Pros: The complimentary breakfast and dinner was great. Room was really nice. Pool, hot tub and workout area was awesome.
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: Absolutely beautiful and historical. Great location and the staff was very friendly and helpful.
Excellent
9,0
Pros: Dinner buffet was amazing Pool and hot tub were great
Excellent
9,0
Pros: The quiet of the place.
Good
7,0
Pros: Beautiful property. Room was clean and comfortable. Guest room floor was quiet.
Poor
1,0
Pros: Cleanliness
Details
Reviews
Overall 9,3 Excellent
Based on 4 685 reviews
WiFi
9,5
Bar
9,2
Value
9,2
Room
9,1
Service
9,0
Wellness
8,9
Location
8,9
Breakfast
8,9
Vibe
8,8
Pool
8,7
Amenities
8,6
Comfort
8,5
Food
8,5
Breakfast
9,2
Location
9,2
Value
9,1
Service
9,1
Bar
9,0
Wellness
9,0
Room
9,0
Amenities
8,9
Comfort
8,8
Food
8,7
Pool
8,5
Vibe
8,4
Room
9,6
Bar
9,1
Location
9,1
Value
8,9
Wellness
8,9
Service
8,9
Pool
8,8
Amenities
8,5
Breakfast
8,4
Comfort
8,4
Vibe
8,4
Food
7,7
Value
9,1
Bar
9,1
Service
9,0
Breakfast
9,0
Room
8,9
Location
8,6
Amenities
8,6
Comfort
8,5
Food
8,4
Vibe
8,4
Value
9,3
Service
8,8
Location
8,8
Breakfast
8,3
Room
8,2
Comfort
7,9
10,0 Excellent
Pros: Staff! Historic building. Location and view of Tower. Beautiful pool.
Cons:
10,0 Excellent
Pros: We loved the size of the room, the big windows, and pet friendly staff. The staff was by far the best thing here. They were so friendly and helpful and so kind and considerate of our son who has Autism. The Valet went above and beyond for us and we were really impressed by the efficiency & professionalism with a Welcoming vibe of both the Valet and front reception at check-in. We were there for our first time for the Christmas Story 5K/10K Races and it was very busy when we checked in, but the staff was amazing. Very Clean Hotel with so much charm and breakfast was very good as well. The location was ideal and we had a wonderful weekend staying at this property. Will definitely make this our first choice for further stays in Cleveland area.
Cons: Our only complaint was actually the check-out valet area. It was more of the issues with being blocked in for 45 minutes by a man who was cleaning out his vehicle, talking on his phone, and having a smoke after valet brought him his vehicle. I wish that an employee would have asked him to please move or maybe moved his vehicle up and to the curb when delivering to him. He was parked so that no one in either lanes could get by him. He ignored at least three vehicle that after 30 minutes being blocked in started laying on the horn. It would have been nice if Valet would have dealt with the very rude guest. So future guest, don't be rude! Move your vehicle up or get a move on. We had a six hour drive and spent 45 minute waiting on this idiot to move.
10,0 Excellent
Pros: The complimentary dinner and drinks were an unexpected and pleasant surprise. The buffet was rather extensive for a complimentary spread.
Cons: The valet parking left our car running for 30 minutes outside the hotel when the attendant went on break just after we arrived. They only moved it and shut it off when we alerted them om the way out after checking in to our room.
9,0 Excellent
Pros: location to bars, Christmas lights in the square. close to rock and roll hall of fame, restaurants, casino what more needed c say. parked car and walked to all mentioned above.
Cons: had three breakfast meals at the Drury and the meat item was always the same sausage paddy. Would be nice if they could have changed to bacon or offer choice of either one.
10,0 Excellent
Pros: Just a beautiful view . There was not one employee we passed that did not say Hello
Cons: I have no negative to disclose
9,0 Excellent
Pros: The complimentary breakfast and dinner was great. Room was really nice. Pool, hot tub and workout area was awesome.
Cons: They shouldn’t charge so much for valet since they don’t have a parking lot.
10,0 Excellent
Pros: Everything
Cons:
10,0 Excellent
Pros: Absolutely beautiful and historical. Great location and the staff was very friendly and helpful.
Cons:
9,0 Excellent
Pros: Dinner buffet was amazing Pool and hot tub were great
Cons: They were a little under staffed for a holiday
9,0 Excellent
Pros: The quiet of the place.
Cons: The down town area is a little dangerous sometimes there are roberies.
7,0 Good
Pros: Beautiful property. Room was clean and comfortable. Guest room floor was quiet.
Cons: Not enough food at during complimentary breakfast and snacks. Not enough staff to keep up with demand.
1,0 Poor
Pros: Cleanliness
Cons: Not ADA
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Overall 9,1 Excellent
Based on 2 722 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,0
Excellent
9,0
Pros: The location,view and amenities.
Excellent
10,0
Pros: Loved the location in Cleveland! Beautiful and easy to walk to stadium, restaurants, rock hall, and the square. The staff were all extremely friendly and helpful and the hotel itself is just beautiful with stunning views of the city from all floors!
Excellent
10,0
Pros: The staff was very personable. The building was amazing. We loved the way there was plenty of seating space throughout the hotel. Our view of the city was amazing. We will absolutely stay here anytime we're back in Cleveland.
Excellent
9,6
Pros: The hotel was beautiful. Self parking was easy and you could come and go as you please. We loved the 2 bars in the hotel. The view to our room was perfect. We enjoyed our breakfast the next morning which came with the hotel price. The staff was extremely helpful and friendly!
Excellent
10,0
Pros: This is by far one of the best hotel stays i have had.
Good
7,5
Pros: Comfortable and well designed rooms
Excellent
9,6
Pros: Stunning architecture Quiet comfortable room with a terrific view
Excellent
10,0
Excellent
10,0
Pros: Clean, modern design. But most importantly, the staff were incredible. I’ve never experienced a more amazing group of people at any hotel stay.
Good
7,0
Pros: The room
Excellent
10,0
Pros: Staff
Details
Reviews
Overall 9,1 Excellent
Based on 2 722 reviews
Vibe
9,9
Amenities
9,2
Room
9,1
Location
9,0
Service
8,6
WiFi
8,0
Breakfast
5,5
Value
4,2
Amenities
9,1
Location
9,0
Cleanliness
8,9
Room
8,9
Service
8,9
Breakfast
5,8
Value
4,0
Vibe
9,8
Amenities
9,2
Location
9,1
Cleanliness
8,9
Room
8,6
Service
8,2
Breakfast
5,8
Value
3,8
Vibe
9,8
Location
9,2
Room
9,0
Service
8,2
9,0 Excellent
Pros:
Cons: The staff was very accomodating to our needs as a family. They arranged adjoining rooms and were able to accomodate an additional nights staff at the booking.com rate.
9,0 Excellent
Pros: The location,view and amenities.
Cons: The cleaning chemical smell was very strong, I could not get used to it.
10,0 Excellent
Pros: Loved the location in Cleveland! Beautiful and easy to walk to stadium, restaurants, rock hall, and the square. The staff were all extremely friendly and helpful and the hotel itself is just beautiful with stunning views of the city from all floors!
Cons:
10,0 Excellent
Pros: The staff was very personable. The building was amazing. We loved the way there was plenty of seating space throughout the hotel. Our view of the city was amazing. We will absolutely stay here anytime we're back in Cleveland.
Cons: N/A
9,6 Excellent
Pros: The hotel was beautiful. Self parking was easy and you could come and go as you please. We loved the 2 bars in the hotel. The view to our room was perfect. We enjoyed our breakfast the next morning which came with the hotel price. The staff was extremely helpful and friendly!
Cons: The tv in our room had a little glitch to it. Easy to ignore. Also the towel holder was on the opposite side of the door that opened the shower. If you’re staying alone I would hope you notice before you get in the shower. The shower was beautiful though! Comfortable stay.
10,0 Excellent
Pros: This is by far one of the best hotel stays i have had.
Cons:
7,5 Good
Pros: Comfortable and well designed rooms
Cons:
9,6 Excellent
Pros: Stunning architecture Quiet comfortable room with a terrific view
Cons: Self parking $30 overnight?!???
10,0 Excellent
Pros:
Cons: Parking should be a bit lower if not free. It is currently $30 a night with a discount.
10,0 Excellent
Pros: Clean, modern design. But most importantly, the staff were incredible. I’ve never experienced a more amazing group of people at any hotel stay.
Cons: Nope.
7,0 Good
Pros: The room
Cons: The Hilton is really nice place but we was treated poorly
10,0 Excellent
Pros: Staff
Cons:
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Overall 9,1 Excellent
Based on 433 reviews
All reviews
- All reviews
Good
7,9
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Excellent
8,8
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Details
Reviews
Overall 9,1 Excellent
Based on 433 reviews
Wellness
10,0
Location
9,4
Food
9,2
Room
9,1
Service
9,1
Cleanliness
8,9
Vibe
8,9
7,9 Good
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Cons: Overall accommodations required updating.
8,8 Excellent
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Cons: My only “negative” is that it was soooooooooooo expensive. It was our last stop on a cross country drive & my husband really wanted to stay here. Had I been alone, I NEVER WOULD HAVE PAID THE >$750 (plus pet fee) for the room.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Overall 9,0 Excellent
Based on 1 036 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Great central location, very friendly staff, modern and up to date.
Excellent
10,0
Pros: great lunch at the restaurant
Okay
4,2
Pros: Location
Excellent
9,0
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Excellent
10,0
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Excellent
10,0
Pros: The king suite was way better then expected , room service was worth every dime .
Okay
5,4
Excellent
8,8
Excellent
10,0
Pros: I live the look of this hotel, it’s very classy
Mediocre
2,0
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Excellent
10,0
Pros: It’s gorgeous!
Good
7,0
Pros: Location
Details
Reviews
Overall 9,0 Excellent
Based on 1 036 reviews
Vibe
9,6
Amenities
9,2
Location
9,2
Bar
8,7
Service
8,7
Breakfast
8,4
Food
8,3
Room
7,7
Value
5,9
Service
8,9
Room
6,5
Comfort
6,3
Service
8,7
Room
6,2
10,0 Excellent
Pros: Great central location, very friendly staff, modern and up to date.
Cons:
10,0 Excellent
Pros: great lunch at the restaurant
Cons:
4,2 Okay
Pros: Location
Cons: Quality of amenities (worn out furniture, carpet, poor quality of sanitary ware), bed (cheapest bed sheets and pillows), proofing (no double glazing - cold and noisy), dubious level of cleanliness
9,0 Excellent
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Cons:
10,0 Excellent
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Cons: Everything was awesome!
10,0 Excellent
Pros: The king suite was way better then expected , room service was worth every dime .
Cons:
5,4 Okay
Pros:
Cons: Very bad cleaning
8,8 Excellent
Pros:
Cons: Sounded like there was water tank in the wall by my room. Every hour or so it sounded like a huge toilet was filling up with water. This was on the 4th floor.
10,0 Excellent
Pros: I live the look of this hotel, it’s very classy
Cons: Nothing
2,0 Mediocre
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Cons: Had unfortunate placement next to a room party that was loud and continued to 3 a.m., staff asked them to quite down around midnight but they picked up again after they left, we had asked to be relocated but another room was never provided.
10,0 Excellent
Pros: It’s gorgeous!
Cons: We loved everything!
7,0 Good
Pros: Location
Cons: There was a water tank inside the walls that kept refilling itself every hour and sounded like a gigantic toilet. Kept me up all night.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Overall 8,9 Excellent
Based on 1 048 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8,8
Pros: Location
Excellent
9,2
Okay
5,0
Pros: The location was great! The staff was very nice and quick to help. When we had a problem, the staff was very understanding.
Excellent
10,0
Pros: Really close..walking distance to all kinds of fun
Excellent
9,0
Pros: Location and staff
Excellent
10,0
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Excellent
10,0
Pros: The location is perfect By the cassino, area and local craft breweries
Excellent
9,0
Pros: Breakfast was excellent with a wide assortment
Excellent
8,0
Pros: Great location, close to the arena and the casino. Rooms were very large with a kitchenette.
Excellent
8,0
Pros: Location
Good
7,0
Pros: It's location and it's mix of old and new.
Excellent
8,0
Details
Reviews
Overall 8,9 Excellent
Based on 1 048 reviews
WiFi
10,0
Location
9,2
Service
8,8
Breakfast
8,6
Comfort
8,0
Room
8,0
Wellness
3,3
Location
9,1
Service
8,7
Breakfast
8,6
Comfort
7,9
Room
7,0
Cleanliness
6,0
Amenities
5,8
Location
9,1
Breakfast
8,5
Service
8,3
Comfort
8,2
Room
7,4
8,8 Excellent
Pros: Location
Cons: Very dirty
9,2 Excellent
Pros:
Cons: Our room wasn’t equipped with any USB charging ports. Also the $36.00 overnight parking charge is noticeable detraction from the hotel’s pricing.
5,0 Okay
Pros: The location was great! The staff was very nice and quick to help. When we had a problem, the staff was very understanding.
Cons: When we arrived, our room we were given was not cleaned, it still had beer cans and a messy room from the previous person. Our comforter on our bed was dirty and very stained, so we slept without it.
10,0 Excellent
Pros: Really close..walking distance to all kinds of fun
Cons:
9,0 Excellent
Pros: Location and staff
Cons: Cost of valet.
10,0 Excellent
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Cons: None
10,0 Excellent
Pros: The location is perfect By the cassino, area and local craft breweries
Cons:
9,0 Excellent
Pros: Breakfast was excellent with a wide assortment
Cons: Hallway was a bit chilly but not really a problem
8,0 Excellent
Pros: Great location, close to the arena and the casino. Rooms were very large with a kitchenette.
Cons: Valet service was unorganized and time consuming.
8,0 Excellent
Pros: Location
Cons: Parking. Pretty much have to use the pricey valet
7,0 Good
Pros: It's location and it's mix of old and new.
Cons: No
8,0 Excellent
Pros:
Cons: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
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Overall 8,8 Excellent
Based on 1 290 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
7,0
Mediocre
2,0
Pros: Breakfast was good.
Excellent
10,0
Pros: The Kimpton is a great hotel! My Dad and I stay there every time we visit Cleveland. The staff are always so welcoming and the rooms are great!
Excellent
9,0
Pros: Clean and right in the middle of downtown. Walking distance to great restaurants and the arenas. Walking distance to pier, HOF, and Football stadium too.
Okay
5,0
Excellent
9,2
Pros: Easy walk to everything
Good
7,0
Pros: The staff were very friendly, professional, and helpful when it came to making us feel welcomed and helping us find restaurants and other things to do in town.
Excellent
9,6
Pros: Everything but parking!
Excellent
9,6
Pros: Great facilities and comfort in the room. Large shower with good water pressure, bed was comfortable and everything was modern.
Excellent
10,0
Pros: It was perfect!. a 5 minute walk to the fieldhouse. Great coffee and tea station in the morning. Very clean
Excellent
10,0
Pros: location, service, amenities and wine social hour
Excellent
10,0
Pros: Unique and fun design. Well appointed rooms. Nice common area and good restaurant.
Details
Reviews
Overall 8,8 Excellent
Based on 1 290 reviews
Bar
9,5
Vibe
9,4
Service
8,9
Location
8,9
Room
7,3
WiFi
6,3
Breakfast
2,7
Bar
9,6
Vibe
9,3
Location
8,8
Service
8,6
Room
7,3
Comfort
6,8
Vibe
9,3
Service
9,2
Location
9,0
Room
6,7
Service
8,9
Comfort
6,9
Room
6,2
7,0 Good
Pros:
Cons: Valet are very congested , no help w luggafe
2,0 Mediocre
Pros: Breakfast was good.
Cons: Staff did not care to address my concerns even after they said that their general manager would contact me. He never did. Room was dusty. I requested sleepers 3 times only to hear after 3 hours that they ran out. Had a view of a brick wall.
10,0 Excellent
Pros: The Kimpton is a great hotel! My Dad and I stay there every time we visit Cleveland. The staff are always so welcoming and the rooms are great!
Cons:
9,0 Excellent
Pros: Clean and right in the middle of downtown. Walking distance to great restaurants and the arenas. Walking distance to pier, HOF, and Football stadium too.
Cons: I can't believe people are still charging for wifi these days. Not a huge deal, but that should just be included in this day and age.
5,0 Okay
Pros:
Cons: The initial room was tiny and noisy. This is not a 4 star hotel
9,2 Excellent
Pros: Easy walk to everything
Cons: No maid service was given during our 2 day stay
7,0 Good
Pros: The staff were very friendly, professional, and helpful when it came to making us feel welcomed and helping us find restaurants and other things to do in town.
Cons: The staff was terrific. However, there was no coffee maker in the room. Though there was a refrigerator, it was filled like a mini-bar and so difficult to put anything of ours in as well. The shower was bizarre, with a half glass wall and half completely open, allowing the shower spray to spill onto the floor. No breakfast included, parking cost average for a big city.
9,6 Excellent
Pros: Everything but parking!
Cons: Parking was such a pain
9,6 Excellent
Pros: Great facilities and comfort in the room. Large shower with good water pressure, bed was comfortable and everything was modern.
Cons: The towels were abit worn and one was torn.
10,0 Excellent
Pros: It was perfect!. a 5 minute walk to the fieldhouse. Great coffee and tea station in the morning. Very clean
Cons:
10,0 Excellent
Pros: location, service, amenities and wine social hour
Cons: The snacks and beverages in the room were ridiculous prices.. why not have a reasonable price and people may utilize this convenience.. $34 for a small bottle of wine, 7 and 8 for other snack.. crazy and ridiculous.
10,0 Excellent
Pros: Unique and fun design. Well appointed rooms. Nice common area and good restaurant.
Cons: The pillows. Congested and small drop off/ unloading area.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
Benefit from the impeccable location of Cleveland Marriott Downtown at Key Tower, just steps away from many of Cleveland's most sought-after attractions. Located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland, our hotel is near the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of Lake Erie await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Trilogy Spa or join us for sumptuous Italian cuisine at Il Venetian. Host your next event in Cleveland in one of our redesigned event spaces, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience all that Cleveland, Ohio has to offer with a refreshing getaway to Cleveland Marriott Downtown at Key Tower.
Overall 8,8 Excellent
Based on 1 251 reviews
All reviews
- All reviews
- Families
Excellent
10,0
Pros: Friendly staff and perfect location
Excellent
9,0
Pros: Staff was very attentive and helpful. Location was great - close to Rock & Roll Hall of Fame and great Cleveland restaurants.
Excellent
10,0
Pros: Pillows
Excellent
8,0
Pros: Great location
Excellent
9,0
Pros: The staff was friendly and accommodating.
Excellent
9,0
Pros: Location and staff
Excellent
10,0
Pros: Quick check-in
Excellent
10,0
Pros: location
Excellent
10,0
Pros: It was close to everything we wanted to do.
Excellent
9,0
Good
7,0
Pros: very nice hotel, perfect location, staff very helpful
Excellent
8,0
Pros: the blankets
Details
Reviews
Overall 8,8 Excellent
Based on 1 251 reviews
Wellness
9,3
Cleanliness
9,3
Location
9,2
Service
8,7
Room
8,4
WiFi
6,1
Breakfast
5,0
Pool
1,3
Location
9,4
Service
8,7
10,0 Excellent
Pros: Friendly staff and perfect location
Cons:
9,0 Excellent
Pros: Staff was very attentive and helpful. Location was great - close to Rock & Roll Hall of Fame and great Cleveland restaurants.
Cons: Additional charge for parking - $20 per night, $35 for in and out. No complementary breakfast
10,0 Excellent
Pros: Pillows
Cons: No
8,0 Excellent
Pros: Great location
Cons:
9,0 Excellent
Pros: The staff was friendly and accommodating.
Cons: No
9,0 Excellent
Pros: Location and staff
Cons: The rooms could really use updated bathrooms. Marriotts usually have much nicer showers
10,0 Excellent
Pros: Quick check-in
Cons: No
10,0 Excellent
Pros: location
Cons: No.
10,0 Excellent
Pros: It was close to everything we wanted to do.
Cons:
9,0 Excellent
Pros:
Cons: Rooms need updated
7,0 Good
Pros: very nice hotel, perfect location, staff very helpful
Cons: Having to pay for internet, most hotels it is included in the room cost, did not think this nice of a hotel should charge for wireless internet, I was surprised it was an add on cost.
8,0 Excellent
Pros: the blankets
Cons: toilet paper was like sand paper They do not let you carry your own bags up using the cart requiring to spend more money.
Benefit from the impeccable location of Cleveland Marriott Downtown at Key Tower, just steps away from many of Cleveland's most sought-after attractions. Located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland, our hotel is near the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of Lake Erie await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Trilogy Spa or join us for sumptuous Italian cuisine at Il Venetian. Host your next event in Cleveland in one of our redesigned event spaces, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience all that Cleveland, Ohio has to offer with a refreshing getaway to Cleveland Marriott Downtown at Key Tower.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Overall 8,7 Excellent
Based on 2 872 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: The location is absolutely beautiful. This is a very historic building, but the rooms are elevated and spacious. But most importantly we were blown away by the staff. They were so friendly and helpful, And made our trip special.
Good
6,0
Pros: Location was ideal
Good
7,0
Excellent
10,0
Pros: What an amazing place. Next time we will ask to stay in a tower and not the Arcade. They were hosting a wedding so the music was loud until 10:00. Still a great place.
Excellent
10,0
Pros: A must go place, gorgeous and great service
Excellent
10,0
Pros: Beautiful
Excellent
8,0
Pros: It was beautifully decorated for the holidays!
Excellent
10,0
Pros: The Arcade is a beautiful piece of history and architecture. Room was clean, spacious, and comfortable. Staff was friendly and accommodating. Great view, great food, great location. Adequate privacy, not a lot of noise. Zero complaints. A perfect stay. 5/5
Excellent
10,0
Pros: Location is right in the middle of everything. Christmas time at the Arcade is beautiful
Excellent
10,0
Pros: Location was great! Staff was incredibly friendly, pretty much anything you could want was either in the hotel or just a short walk. Everything was absolutely wonderful.
Excellent
10,0
Pros: Too many great things to list but for a night on the town you can’t beat the location
Excellent
10,0
Pros: The location and the quaint atmosphere. It was a pleasure staying at the Hyatt
Details
Reviews
Overall 8,7 Excellent
Based on 2 872 reviews
Location
8,9
Service
8,6
Vibe
8,2
Room
7,3
WiFi
6,3
Breakfast
6,0
Bar
5,9
Comfort
5,8
Value
4,8
Location
8,6
Service
8,4
Room
7,1
Comfort
5,9
Breakfast
5,6
Bar
5,4
Value
3,9
Service
8,6
Location
8,6
Amenities
8,0
Room
6,7
Comfort
5,5
Value
4,5
Location
8,9
Service
8,6
Amenities
8,2
Room
6,2
Comfort
5,2
Value
5,1
Location
9,0
Service
8,6
Amenities
8,2
Vibe
7,8
Room
6,6
Comfort
5,8
10,0 Excellent
Pros: The location is absolutely beautiful. This is a very historic building, but the rooms are elevated and spacious. But most importantly we were blown away by the staff. They were so friendly and helpful, And made our trip special.
Cons:
6,0 Good
Pros: Location was ideal
Cons: The room was dirty and had broken fixtures in the bathroom. They also refused a late checkout unless we signed up at hotel members.
7,0 Good
Pros:
Cons: Lack of direction and explanation by hotel employees. The hotel is rather difficult to get through and no one explains what an arcade view or anything about the hotel prior. I’m glad I got a room with a city view because the arcade view is...different.
10,0 Excellent
Pros: What an amazing place. Next time we will ask to stay in a tower and not the Arcade. They were hosting a wedding so the music was loud until 10:00. Still a great place.
Cons:
10,0 Excellent
Pros: A must go place, gorgeous and great service
Cons: Na
10,0 Excellent
Pros: Beautiful
Cons: No
8,0 Excellent
Pros: It was beautifully decorated for the holidays!
Cons: There happened to be a company Christmas party on the main floor that went until 11pm. The DJ’s music was extremely loud and disruptive to our stay.
10,0 Excellent
Pros: The Arcade is a beautiful piece of history and architecture. Room was clean, spacious, and comfortable. Staff was friendly and accommodating. Great view, great food, great location. Adequate privacy, not a lot of noise. Zero complaints. A perfect stay. 5/5
Cons:
10,0 Excellent
Pros: Location is right in the middle of everything. Christmas time at the Arcade is beautiful
Cons:
10,0 Excellent
Pros: Location was great! Staff was incredibly friendly, pretty much anything you could want was either in the hotel or just a short walk. Everything was absolutely wonderful.
Cons: I wish the Spa would have been open on Sunday and Monday but I understand that these types of businesses don’t normally operate on those days. So I’m not upset by it, I understand why they were closed. I would still 10/10 stay in this hotel.
10,0 Excellent
Pros: Too many great things to list but for a night on the town you can’t beat the location
Cons: The only negatives were that the furnace/ac ran constantly and no water pressure from the shower But it was a rain type shower head
10,0 Excellent
Pros: The location and the quaint atmosphere. It was a pleasure staying at the Hyatt
Cons: N/A
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams and PNC is just next door. We are within walking distance of many attractions including: Rocket Mortgage Fieldhouse, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WiFi, hot complimentary breakfast, evening refresher Tuesday, Wednesday and Thursday and a 24-hour fitness center.
Overall 8,6 Excellent
Based on 1 921 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: The room was very clean and spacious. The queen beds were a bit small for 2 people so we slept better in separate beds. We have been married for 20 years so this was a bit strange. The staff was very accommodating and friendly.
Excellent
10,0
Pros: Everything.
Excellent
10,0
Pros: Room, staff, location, and cleanliness.
Mediocre
2,0
Pros: Good location and spacious rooms
Good
6,0
Pros: The staff had amazing customer service. Very polite and friendly soon as I walked it. I appreciate all the stuff that I saw during my stay at the hotel. I appreciate the excellent customer service.
Excellent
8,0
Pros: Convenience
Excellent
8,0
Pros: Convenient location, quiet floor, friendly staff
Excellent
10,0
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Excellent
9,0
Pros: Staff was friendly and helpful, hotel was clean.
Excellent
10,0
Pros: Everything
Good
7,0
Pros: the breakfast buffet was very good with a wide selection. One of the most extensive breakfast buffet that I have ever encountered.
Excellent
10,0
Pros: Clean and spacious rooms! The bed was the most Comfortable bed I’ve ever slept in! Breakfast was also amazing!!
Details
Reviews
Overall 8,6 Excellent
Based on 1 921 reviews
WiFi
9,4
Location
9,1
Bar
8,9
Comfort
8,8
Room
8,7
Cleanliness
8,4
Breakfast
8,2
Service
8,0
Vibe
6,9
Amenities
6,4
Location
9,2
Comfort
8,7
Room
8,3
Service
8,3
Cleanliness
8,2
Breakfast
8,0
Amenities
6,5
Comfort
9,1
Location
9,0
Room
8,6
Breakfast
8,5
Cleanliness
8,0
Service
7,7
Amenities
6,0
Location
9,2
Comfort
9,0
Room
8,2
Service
7,3
10,0 Excellent
Pros: The room was very clean and spacious. The queen beds were a bit small for 2 people so we slept better in separate beds. We have been married for 20 years so this was a bit strange. The staff was very accommodating and friendly.
Cons: Parking was the only problem. I guess the prices in a metro area are premium. That being said the valet team was very helpful and on time with parking and retrieval.
10,0 Excellent
Pros: Everything.
Cons: Nope.
10,0 Excellent
Pros: Room, staff, location, and cleanliness.
Cons: I have no unfavorable observations to make about this hotel.
2,0 Mediocre
Pros: Good location and spacious rooms
Cons: The hotel smelled like raw sewage when we walked in which rose to the floors. It stunk so bad and is not a nice way to be greeted upon arrival (especially somewhere you are going to eat and sleep for 2 days). The breakfast buffet was out of food by 9:00 (but they supposedly serve til 10). They eventually brought more food but it was gone immediately because 25 people were waiting in line. Also there was no pool even though one was advertised and the arcade games were broke. We had 14 people checked in and kids were very disappointed.
6,0 Good
Pros: The staff had amazing customer service. Very polite and friendly soon as I walked it. I appreciate all the stuff that I saw during my stay at the hotel. I appreciate the excellent customer service.
Cons: The hotel was out dated at a all time high. The outside did not match the rooms at all. Rooms need to be updated bad. The bathroom had stains all over the wall near the tub on the floor. There was no smell so that helped. The rooms were spacious.
8,0 Excellent
Pros: Convenience
Cons: Could hear all the noise in the hall
8,0 Excellent
Pros: Convenient location, quiet floor, friendly staff
Cons: Our room keys kept getting deactivated so had to call down twice for new ones. Staff was very quick in getting new ones to us, though.
10,0 Excellent
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Cons:
9,0 Excellent
Pros: Staff was friendly and helpful, hotel was clean.
Cons: Shower curtain was too small and allowed the floor to get soaked.
10,0 Excellent
Pros: Everything
Cons:
7,0 Good
Pros: the breakfast buffet was very good with a wide selection. One of the most extensive breakfast buffet that I have ever encountered.
Cons:
10,0 Excellent
Pros: Clean and spacious rooms! The bed was the most Comfortable bed I’ve ever slept in! Breakfast was also amazing!!
Cons: I saw a roach
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams and PNC is just next door. We are within walking distance of many attractions including: Rocket Mortgage Fieldhouse, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WiFi, hot complimentary breakfast, evening refresher Tuesday, Wednesday and Thursday and a 24-hour fitness center.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Overall 8,6 Excellent
Based on 1 916 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: great breakfast, and great location, have stayed here before that is why we stayed again. the only place we will sta;y in Cleveland.
Excellent
10,0
Pros: valet parking was quick. comfy beds and clean.
Excellent
10,0
Pros: The staff was amazing, treated is like family. When we had questions about the city they went above and beyond to help us!
Excellent
9,0
Pros: Central location, close to everything. Walking distance to First Energy Field, Rock and Roll Hall of Fame.
Excellent
10,0
Pros: Friendly, clean and had a nice breakfast.
Excellent
10,0
Pros: Excellent downtown location close to the train station and local venues.
Excellent
10,0
Pros: Loved the location. We had a room on the top floor and even had a view of the lake. Within walking distance of shops and restaurants.
Good
7,0
Pros: Everyone was very nice
Good
7,0
Pros: location was awsome
Poor
1,0
Pros: It was close to where I needed to go
Excellent
8,0
Pros: Locationq
Excellent
9,0
Pros: We had a nice view from our room
Details
Reviews
Overall 8,6 Excellent
Based on 1 916 reviews
Service
8,8
Location
8,8
Breakfast
8,2
Cleanliness
8,1
Room
7,2
Amenities
6,9
Value
6,4
WiFi
5,6
Bar
0,0
Pool
0,0
Service
9,2
Location
8,9
Breakfast
8,4
Cleanliness
7,7
Room
7,2
Amenities
6,9
Value
6,6
Service
8,8
Location
8,6
Cleanliness
8,3
Breakfast
8,0
Amenities
6,7
Value
6,5
Room
6,4
Service
9,0
Location
9,0
Breakfast
8,5
Room
6,6
Amenities
6,5
Location
8,8
Service
8,5
9,0 Excellent
Pros: great breakfast, and great location, have stayed here before that is why we stayed again. the only place we will sta;y in Cleveland.
Cons: the shower in room 708 did not work
10,0 Excellent
Pros: valet parking was quick. comfy beds and clean.
Cons:
10,0 Excellent
Pros: The staff was amazing, treated is like family. When we had questions about the city they went above and beyond to help us!
Cons: Nothing
9,0 Excellent
Pros: Central location, close to everything. Walking distance to First Energy Field, Rock and Roll Hall of Fame.
Cons:
10,0 Excellent
Pros: Friendly, clean and had a nice breakfast.
Cons: Waited over an hour for our car in morning from valet. And we still had to pay for it.
10,0 Excellent
Pros: Excellent downtown location close to the train station and local venues.
Cons: All good.
10,0 Excellent
Pros: Loved the location. We had a room on the top floor and even had a view of the lake. Within walking distance of shops and restaurants.
Cons:
7,0 Good
Pros: Everyone was very nice
Cons: The parking
7,0 Good
Pros: location was awsome
Cons: parking wasn't good
1,0 Poor
Pros: It was close to where I needed to go
Cons: small rooms, shower had leak, no mini fridge/microwave, rude employees, there's also 40$ incident charge they don't tell you about that you probably won't get back. Awful stay but at least they didn't have bedbugs.
8,0 Excellent
Pros: Locationq
Cons: Maid services didnt come for the 3 days we were therr
9,0 Excellent
Pros: We had a nice view from our room
Cons:
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Overall 8,5 Excellent
Based on 1 235 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The staff was amazing food exceptional location was fantastic
Good
7,9
Pros: Toiletries included. Common areas looked amazing. Valet was quick. Shuttle offer was an added bonus. Didn’t use but would of if we stayed longer. Double queen room was spacious. Looked kept and tidy.
Excellent
8,0
Pros: Location
Excellent
8,0
Pros: Location was great! Kids loved the pool/jacuzzi. King bed was pretty comfortable. Nice big TV. Room didn't have a microwave, but the staff brought us one, which was very nice! Equipped with a Keurig which made mornings better.
Excellent
8,0
Pros: location cleanliness roominess
Okay
4,0
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Excellent
10,0
Pros: Friendly staff, Mr. Alex at the door was fantastic! Nice man, knowledgeable about the local area. Told us where to go and how to get to get there. Free shuttle around the area. Clean room, great location
Good
6,0
Pros: Room was incredibly hot. Called front desk at mid nite. Asked for a fan, they said they would send engineer up and they never did. All four of us literally sweat all night long. Was very hard to sleep . Room and building was very nice, but the amount of sleep we got was not
Excellent
9,0
Pros: Location was great. It was very clean. Pool area was plain but nice.
Excellent
9,2
Pros: A location is very amazing and
Excellent
9,0
Pros: Always like staying there. Nice rooms. Comfy beds.
Excellent
10,0
Pros: Alex in transport was amazing, valet was on the ball, check in was fast and friendly staff at the bar. Will be back for sure!
Details
Reviews
Overall 8,5 Excellent
Based on 1 235 reviews
Wellness
8,8
Location
8,3
Service
8,2
Room
6,4
Breakfast
5,8
Value
4,4
WiFi
3,8
Location
8,8
Service
8,4
Comfort
6,4
Room
6,2
Breakfast
5,3
Value
4,7
Location
8,6
Service
8,0
Room
5,8
Breakfast
5,2
Value
3,9
Service
8,5
Location
8,3
Cleanliness
7,1
Comfort
6,6
Room
6,1
Vibe
5,7
Location
8,5
Room
5,8
10,0 Excellent
Pros: The staff was amazing food exceptional location was fantastic
Cons: The only thing was not enough coffee in room for two people
7,9 Good
Pros: Toiletries included. Common areas looked amazing. Valet was quick. Shuttle offer was an added bonus. Didn’t use but would of if we stayed longer. Double queen room was spacious. Looked kept and tidy.
Cons: Need ventilation in the bathroom near the shower. The mattresses and beds were poor. The linens not soft and had an odd detergent smell.
8,0 Excellent
Pros: Location
Cons: No
8,0 Excellent
Pros: Location was great! Kids loved the pool/jacuzzi. King bed was pretty comfortable. Nice big TV. Room didn't have a microwave, but the staff brought us one, which was very nice! Equipped with a Keurig which made mornings better.
Cons: I thought that I had reserved 2 double beds, but got a king. They offered to give us two doubles but we decided to take a rollaway bed. Big mistake. It was very uncomfortable. Didn't feel like any further hassle, so we stuck with it. I wouldn't recommend the rollaway.
8,0 Excellent
Pros: location cleanliness roominess
Cons: unpleasant interaction with the night advisor
4,0 Okay
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Cons: The women at the front desk were very unfriendly and not accommodating at all to the point of being rude. Very disappointing worst experience at a Crown Plaza in my forty years of traveling.
10,0 Excellent
Pros: Friendly staff, Mr. Alex at the door was fantastic! Nice man, knowledgeable about the local area. Told us where to go and how to get to get there. Free shuttle around the area. Clean room, great location
Cons:
6,0 Good
Pros: Room was incredibly hot. Called front desk at mid nite. Asked for a fan, they said they would send engineer up and they never did. All four of us literally sweat all night long. Was very hard to sleep . Room and building was very nice, but the amount of sleep we got was not
Cons: How hot the room was
9,0 Excellent
Pros: Location was great. It was very clean. Pool area was plain but nice.
Cons:
9,2 Excellent
Pros: A location is very amazing and
Cons: Wifi is very poor and it's disconnected at night:( And no free water in the room.
9,0 Excellent
Pros: Always like staying there. Nice rooms. Comfy beds.
Cons: NO water pressure!!!!!!!!!!!!!!!!!
10,0 Excellent
Pros: Alex in transport was amazing, valet was on the ball, check in was fast and friendly staff at the bar. Will be back for sure!
Cons:
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
Overall 8,3 Excellent
Based on 2 018 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
8,0
Pros: Quite and clean.
Good
7,7
Pros: The hotel was clean and in a central location.
Good
6,0
Pros: The location, but there were a ton of hotels downtown and I wonder if they were any nicer....
Excellent
10,0
Pros: The greeting you receive at Valet! I wish I remembered his name. He was so helpful, friendly and welcoming.
Excellent
10,0
Pros: Looked modern, in my opinion that was nice!
Okay
5,0
Pros: The room was nice!
Excellent
8,0
Pros: Starbucks and 24 hr dinning.
Excellent
9,0
Good
6,0
Pros: Location
Excellent
10,0
Pros: Location and design
Excellent
9,0
Pros: Room beds quiet
Excellent
10,0
Pros: As soon as we checked in they were so nice and so helpful. Hotel was beautiful. Our room was on the 19th floor and had a great view of the city. We were close to everything. will book again next year
Details
Reviews
Overall 8,3 Excellent
Based on 2 018 reviews
Wellness
9,6
Location
8,5
Service
7,8
Room
7,2
Cleanliness
5,8
Bar
5,6
WiFi
4,9
Value
4,7
Breakfast
4,4
Location
8,2
Service
7,7
Room
6,4
Amenities
5,9
Cleanliness
5,7
Vibe
5,7
Comfort
5,5
Food
8,5
Service
7,4
Room
6,5
Comfort
5,8
Location
8,5
Service
8,0
Room
6,5
Bar
5,4
8,0 Excellent
Pros: Quite and clean.
Cons: This is a personal preference. I don't need to have a bell hop to help with my bags. When I requested a cart, it was like the BH as attached with his hand out. I realize that this is common in many hotels however, I leave the place feeling extorted.
7,7 Good
Pros: The hotel was clean and in a central location.
Cons: Please add fabric softener to your sheets! And the light by the room better wasn't working.
6,0 Good
Pros: The location, but there were a ton of hotels downtown and I wonder if they were any nicer....
Cons: The room was super hot! We had to turn on the a/c our second night there. The bed was horrible. The doors to the hallways slammed shut, which resulted in our being woke up at 2am by other guests. The bathroom had no fan and valet parking was sp expensive!
10,0 Excellent
Pros: The greeting you receive at Valet! I wish I remembered his name. He was so helpful, friendly and welcoming.
Cons: No pool but everything else was great. A discount or Free breakfast would be a great addition to the stay. Its expensive for families to travel and a free breakfast would make the hotel above the rest.
10,0 Excellent
Pros: Looked modern, in my opinion that was nice!
Cons: parking.
5,0 Okay
Pros: The room was nice!
Cons: For personal reasons, we had to pay for $100 for incidentals and parking with cash. That wasn’t the problem. The cash was treated like it was counterfeit. We were treated like we were trying to skipped out on the room. The room was paid for when we arrived. It was a overnight stay. We were going out that night, it was a hassle to receive our car. Then when we’re checking out, we had to wait 20 minutes for the room to be inspected. So, for this treatment we will never stay or recommend this hotel.
8,0 Excellent
Pros: Starbucks and 24 hr dinning.
Cons: No parking available or continental breakfast.
9,0 Excellent
Pros:
Cons: Beds were small.
6,0 Good
Pros: Location
Cons: The crying baby in the next room andbthe barking dog in the room on the other side.
10,0 Excellent
Pros: Location and design
Cons:
9,0 Excellent
Pros: Room beds quiet
Cons: Very empty part of the city on friday and saturday night - had to walk 15 min to entertainment district - but it was safe
10,0 Excellent
Pros: As soon as we checked in they were so nice and so helpful. Hotel was beautiful. Our room was on the 19th floor and had a great view of the city. We were close to everything. will book again next year
Cons: no microwave in room
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
Overall 8,2 Excellent
Based on 2 416 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,6
Pros: Great Location
Good
7,0
Pros: Location
Poor
1,0
Pros: I really didn’t like this hotel there not clean pool not clean rooms half clean in me in all 6 of my children has gotten sick from being at this hotel in being in that nasty pool I feel very very very unsatisfied for me to spend that much money in did not enjoy my self
Excellent
10,0
Pros: Friendly staff, made it a very quick and easy process to check in and out. I’ve stayed at a lot of downtown apartments in big cities and it is always difficult to park but this was super easy! Clean room, spacious and great view.
Excellent
8,0
Pros: It was great besides the 18$ parking
Good
7,5
Pros: It was clean nice love the staff
Excellent
8,0
Pros: I the fact that everyone was friendly
Excellent
10,0
Pros: Very friendly staff and easy to find.
Excellent
10,0
Pros: Comfortable and convenient.
Excellent
9,0
Pros: Excellent staff and we sleep wonderfully
Excellent
8,0
Pros: Staff was responsive to our needs.
Good
6,0
Pros: Location
Details
Reviews
Overall 8,2 Excellent
Based on 2 416 reviews
Service
8,3
Location
8,2
Breakfast
6,6
Room
6,3
WiFi
6,1
Value
4,9
Comfort
4,4
Service
8,5
Location
8,2
Breakfast
7,1
Room
5,6
Value
5,3
Cleanliness
5,3
Comfort
4,7
Location
8,6
Service
8,3
Breakfast
6,8
Room
6,1
Value
4,6
Comfort
4,1
Service
8,4
Room
5,6
Service
8,5
Location
8,4
Breakfast
6,9
9,6 Excellent
Pros: Great Location
Cons: Nothing
7,0 Good
Pros: Location
Cons: Self park in open air, no security lot for $18 on a non game night. Room was run down. The tile on the pool floor is not meant for a pool floor. Adults and kids were falling all over it. Super dangerous.
1,0 Poor
Pros: I really didn’t like this hotel there not clean pool not clean rooms half clean in me in all 6 of my children has gotten sick from being at this hotel in being in that nasty pool I feel very very very unsatisfied for me to spend that much money in did not enjoy my self
Cons: Everything free breakfast was supposed to come with my room but wen I get there I have to pay for breakfast place not clean at all
10,0 Excellent
Pros: Friendly staff, made it a very quick and easy process to check in and out. I’ve stayed at a lot of downtown apartments in big cities and it is always difficult to park but this was super easy! Clean room, spacious and great view.
Cons:
8,0 Excellent
Pros: It was great besides the 18$ parking
Cons: 18$ parking
7,5 Good
Pros: It was clean nice love the staff
Cons:
8,0 Excellent
Pros: I the fact that everyone was friendly
Cons:
10,0 Excellent
Pros: Very friendly staff and easy to find.
Cons: No
10,0 Excellent
Pros: Comfortable and convenient.
Cons:
9,0 Excellent
Pros: Excellent staff and we sleep wonderfully
Cons: The hot tub was less than impressive and that was one thing we really wanted in a hotel. The jets were too low and very weak. It also needed a good scrub.
8,0 Excellent
Pros: Staff was responsive to our needs.
Cons:
6,0 Good
Pros: Location
Cons: The way they handled a disruption of our stay by another guests issue.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
The Hotel Cleveland Gateway is right in the center of our vibrant city's most electric neighborhood. The energy of the hospitality-forward Gateway District pairs perfectly with our own vibe. Take meetings with clients in any of our uniquely shaped meeting spaces named in honor of major EastCoast cities. After a long day of work, indulge in a memorable meal at the upbeat Gateway Bar & Grill. There, we serve fan-favorite dishes including herb-roasted chicken, shrimp scampi, and salmon bruschetta. We're located in the heart of the vivacious entertainment district and business hub that's bustling with exciting things to do, see, hear, and eat.
Overall 8,1 Excellent
Based on 3 370 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Poor
1,0
Pros: The location was perfect and literally a short walk across the street to our concert venue. Valet parking was also quite convenient and fairly priced.
Good
7,0
Pros: Easy walk to the basketball game.
Mediocre
3,0
Pros: I thought the breakfast was okay. I think they would have benefitted from having more options however.
Good
7,0
Pros: Friendly staff. Great location. Great value for late-night booking. Booked the room while needing a place to stay in Cleveland traveling from Indiana to Virginia, and the room was ready moments later when we arrived.
Excellent
9,6
Pros: Great location to many restaurants and bars. Parking ramp right next to hotel was very reasonable for overnight parking. Close enough to many concert venues that we could walk in nice weather or a very short Uber ride. This is the second time we’ve stayed at this location while traveling to see a concert and will definitely be staying again.
Good
7,5
Pros: The staff was wonderful, the property needs some love, especially the extremely noisy elevators that you can hear in your room, the breakfast was the best of the whole stay. Maybe the best breakfast we have ever had at a hotel! Fantastic, overall a good stay except for the noise.
Good
7,0
Pros: Super convenient to Rocket Mortgage Fieldhouse...less than a 1 minute walk!
Excellent
8,0
Pros: Good value for the money.
Excellent
10,0
Pros: Room was great, location very convenient
Good
7,0
Pros: Room was huge, comfy and clean. Breakfast was great.
Poor
1,0
Pros: I was assaulted there and racially profiled
Excellent
10,0
Pros: Everyone very nice. Especially the bartender she always remembers us and always very nice to us.
Details
Reviews
Overall 8,1 Excellent
Based on 3 370 reviews
Service
8,5
Location
8,5
Room
6,1
Comfort
5,4
Value
5,4
Food
5,2
Breakfast
4,8
WiFi
4,2
Vibe
3,9
Amenities
3,9
Wellness
3,6
Service
8,9
Location
8,7
Room
6,2
Value
5,5
Comfort
5,3
Breakfast
5,0
Food
4,9
Amenities
3,8
Vibe
3,2
Location
8,8
Service
8,7
Room
5,8
Value
5,6
Food
5,5
Comfort
5,2
Breakfast
5,2
Amenities
4,0
Vibe
3,3
Service
8,8
Location
8,2
Room
5,3
Breakfast
4,5
Location
8,7
Service
8,2
Room
5,6
Comfort
5,3
1,0 Poor
Pros: The location was perfect and literally a short walk across the street to our concert venue. Valet parking was also quite convenient and fairly priced.
Cons: Our floor reeked of smoke. No enforcement of after hours noise policy as there was a party in the room across the hall that inevitably lead to unruly guests and noise in the hallway directly outside of our room. Vending inconveniently located.
7,0 Good
Pros: Easy walk to the basketball game.
Cons: Hotel restaurant was open but no one responded to our yelling hello. We could hear people talking behind the employee only door. My husband and I checked twice.
3,0 Mediocre
Pros: I thought the breakfast was okay. I think they would have benefitted from having more options however.
Cons: There was a foul smell almost everywhere we went. I thought the facilities in the room itself needed to be renovated or at least updated.
7,0 Good
Pros: Friendly staff. Great location. Great value for late-night booking. Booked the room while needing a place to stay in Cleveland traveling from Indiana to Virginia, and the room was ready moments later when we arrived.
Cons: Older building and a bit cold, even with the heat running. There was cold air drafting in from under the window.
9,6 Excellent
Pros: Great location to many restaurants and bars. Parking ramp right next to hotel was very reasonable for overnight parking. Close enough to many concert venues that we could walk in nice weather or a very short Uber ride. This is the second time we’ve stayed at this location while traveling to see a concert and will definitely be staying again.
Cons:
7,5 Good
Pros: The staff was wonderful, the property needs some love, especially the extremely noisy elevators that you can hear in your room, the breakfast was the best of the whole stay. Maybe the best breakfast we have ever had at a hotel! Fantastic, overall a good stay except for the noise.
Cons: The small stature of the room and bathroom. The atrocious noise of the elevator motors in our room. No Ice on each floor.
7,0 Good
Pros: Super convenient to Rocket Mortgage Fieldhouse...less than a 1 minute walk!
Cons: You have to pay $29.00 for parking and the hotel bar and grille is subpar.
8,0 Excellent
Pros: Good value for the money.
Cons:
10,0 Excellent
Pros: Room was great, location very convenient
Cons:
7,0 Good
Pros: Room was huge, comfy and clean. Breakfast was great.
Cons: I was charged twice for the room. I had already paid for the room through booking.com and hotel made me pay again when I got there. I showed them the paid confirmation and I still had to pay.
1,0 Poor
Pros: I was assaulted there and racially profiled
Cons:
10,0 Excellent
Pros: Everyone very nice. Especially the bartender she always remembers us and always very nice to us.
Cons:
The Hotel Cleveland Gateway is right in the center of our vibrant city's most electric neighborhood. The energy of the hospitality-forward Gateway District pairs perfectly with our own vibe. Take meetings with clients in any of our uniquely shaped meeting spaces named in honor of major EastCoast cities. After a long day of work, indulge in a memorable meal at the upbeat Gateway Bar & Grill. There, we serve fan-favorite dishes including herb-roasted chicken, shrimp scampi, and salmon bruschetta. We're located in the heart of the vivacious entertainment district and business hub that's bustling with exciting things to do, see, hear, and eat.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Overall 8,0 Excellent
Based on 1 818 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5,0
Pros: The Staff
Good
7,0
Excellent
10,0
Pros: Location and cleanliness
Poor
1,0
Pros: Nothing. My night was ruined because I stayed here. Horrible staff. Hotel was gross.
Excellent
10,0
Pros: Friendly staff Great room
Excellent
10,0
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Good
6,0
Pros: We like this location as it’s very convenient for us. We stayed here before a year ago and enjoyed our stay the first time.
Excellent
8,0
Pros: The room was large and nice, had a fantastic view and the bed was comfortable. The room could have used a little more updating, but it was lovely overall. The staff were mostly friendly, though we did have an issue at breakfast with the server not coming to us once and ignored us the entire time, the hostess was kind enough to help us with everything we needed. We took a shuttle to the Rock and Roll Hall of Fame and Mrs Deb was AMAZING, so many fantastic stories, I could have talked to her for hours. Great location, and bar downstairs was very nice.
Excellent
8,0
Pros: Location
Excellent
9,0
Pros: What breakfast? And there’s no coffee available in early morning before 6.
Excellent
8,0
Pros: Bed very comfortable
Excellent
8,0
Pros: Very walkable to Rock and Roll Hall of Fame
Details
Reviews
Overall 8,0 Excellent
Based on 1 818 reviews
Location
8,9
Service
8,6
Room
6,3
Breakfast
6,0
Cleanliness
5,8
Vibe
5,3
Wellness
5,1
WiFi
4,2
Service
8,7
Location
8,3
Cleanliness
5,3
Comfort
5,2
Room
5,0
Location
9,0
Service
8,3
Bar
7,2
Breakfast
6,0
Comfort
5,8
Room
5,8
Cleanliness
5,3
5,0 Okay
Pros: The Staff
Cons: It was good price or deal but when you add on parkung and no free breakfast. You can stay in a much nicer place. Our room said queen be but it was a full and our room was smaller than my bedroom at home. On the ladt day I got stuck in the. Elevator
7,0 Good
Pros:
Cons: That the parking garage was also open for public events, so people were tailgating before a football game leaving less parking available for hotel tenants
10,0 Excellent
Pros: Location and cleanliness
Cons: It was a little cramped in the lobby but its Sunday Night Football too. So, I get it! That's the only thing I did not enjoy however.
1,0 Poor
Pros: Nothing. My night was ruined because I stayed here. Horrible staff. Hotel was gross.
Cons: Everything
10,0 Excellent
Pros: Friendly staff Great room
Cons: Liked it all
10,0 Excellent
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Cons:
6,0 Good
Pros: We like this location as it’s very convenient for us. We stayed here before a year ago and enjoyed our stay the first time.
Cons: We were supposed to text if we needed anything. We asked for extra blankets. We had to text several times and every time someone promised to bring them, however nothing happened. After waiting for over 45 minutes, my husband had to go to the reception and wait another 20 minutes to get the blankets. We got them by midnight... Pretty ridiculous. Hot tub wasn’t working. The room didn’t have an extra pillow for the pullout bed. Next time we will look for a different hotel
8,0 Excellent
Pros: The room was large and nice, had a fantastic view and the bed was comfortable. The room could have used a little more updating, but it was lovely overall. The staff were mostly friendly, though we did have an issue at breakfast with the server not coming to us once and ignored us the entire time, the hostess was kind enough to help us with everything we needed. We took a shuttle to the Rock and Roll Hall of Fame and Mrs Deb was AMAZING, so many fantastic stories, I could have talked to her for hours. Great location, and bar downstairs was very nice.
Cons: Washroom was a bit small and the tub was not properly cleaned. The comforter was a little dirty and had visible stains (this could have been cleaned a lot better). There was a large hole in the wall near the ceiling in the bathroom and the smoke detector in the bedroom had a large gap and hole behind it. The room could have used a little more updating, but it was lovely overall. The staff were mostly friendly, though we did have an issue at breakfast with the server not coming to us once and ignored us the entire time, the hostess was kind enough to help us with everything we needed. The return shuttle wasn't a great experience - when we called for a shuttle to come and pick us up, we were told they would be there in 10 minutes or less and we ended up waiting in the cold for almost 25 minutes (would have rather just walked back) and then the driver didn't once acknowledge us and he spent the ride back on a personal phone call. Great location, and bar downstairs was lovely.
8,0 Excellent
Pros: Location
Cons: Some of the staff were not pleasant
9,0 Excellent
Pros: What breakfast? And there’s no coffee available in early morning before 6.
Cons:
8,0 Excellent
Pros: Bed very comfortable
Cons: Hot tub didn't work
8,0 Excellent
Pros: Very walkable to Rock and Roll Hall of Fame
Cons: Parking garage was too low to accommodate a small trailer. At checkin they said there were no parking options. At checkout they said we could have parked in the managers spot. We parked about 10 blocks away in a structure closer to the museum.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Overall 8,1 Excellent
Based on 1 252 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,0
Pros: the stsff was exceptional. good location for clubs
Excellent
8,0
Pros: great location
Excellent
8,0
Pros: Great location, nice room, great price
Okay
4,6
Pros: The employees were very helpful and friendly.
Excellent
10,0
Pros: Friendly staff
Excellent
10,0
Pros: I liked the location of the hotel and it was very clean.
Poor
1,0
Pros: the location
Excellent
10,0
Pros: Lovely bar area
Excellent
10,0
Pros: Great hotel and location
Good
7,5
Pros: Staff was friendly. Room was nice
Excellent
10,0
Pros: The style of the hotel not like anything I’ve ever been to.
Poor
1,0
Pros: nothing
Details
Reviews
Overall 8,1 Excellent
Based on 1 252 reviews
Wellness
9,1
Location
8,3
Vibe
8,2
Service
8,1
Room
6,7
Cleanliness
5,5
Comfort
4,7
Value
4,6
Breakfast
3,6
Location
8,4
Service
8,3
Room
5,9
Amenities
5,3
Value
4,4
Location
8,6
Service
8,3
Room
5,9
Room
6,0
Cleanliness
5,1
9,0 Excellent
Pros: the stsff was exceptional. good location for clubs
Cons: the view. i thought i would see more of the lake
8,0 Excellent
Pros: great location
Cons: we faced the river and it was very loud until about 2am
8,0 Excellent
Pros: Great location, nice room, great price
Cons: nobody ever cleaned our room or replaced our towels
4,6 Okay
Pros: The employees were very helpful and friendly.
Cons: There weren’t enough pillows on the bed and they were super soft so they squished down flat when you laid on them. The hallway and room could have used a good sweeping. The coffee maker was not clean. The room was too warm and we could not get the temperature down to a good place for sleeping. Parking was a ridiculous $28.
10,0 Excellent
Pros: Friendly staff
Cons: Everything was perfect!!
10,0 Excellent
Pros: I liked the location of the hotel and it was very clean.
Cons:
1,0 Poor
Pros: the location
Cons: The rooms where not available at 3pm for us to check in, we had a wedding reception on May 26 at 630 and our room was not ready not even around 5. The charge us for breakfast even thou it was included on our package. The receptionist was rude. THE WORST
10,0 Excellent
Pros: Lovely bar area
Cons:
10,0 Excellent
Pros: Great hotel and location
Cons: Parking was expensive
7,5 Good
Pros: Staff was friendly. Room was nice
Cons: Had to wait while they got my room ready . I did not get there till 6:30. But they did give me free drinks while I waited
10,0 Excellent
Pros: The style of the hotel not like anything I’ve ever been to.
Cons: N/a
1,0 Poor
Pros: nothing
Cons: I could not even take a shower. it was cold. They said they would refund the room, did not. but they made sure to charge me 2x for it. once when I booked, and once when I left
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
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Overall 7,9 Good
Based on 1 970 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: Iconic hotel in a great location
Okay
4,0
Pros: Easy to get around but lots of homeless people
Poor
1,0
Pros: only location
Excellent
9,0
Pros: very good
Excellent
9,6
Pros: Right in the center of activities for holidays!
Excellent
9,0
Good
6,0
Pros: Very comfortable, private, beautiful room design wise.
Excellent
10,0
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Mediocre
3,0
Pros: It was downtown. That's about it.
Excellent
9,0
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Excellent
10,0
Pros: The location is wonderful. We enjoyed a delicious dinner in the hotel, seated by a table next to the beautiful lights on Public Square. The staff could not be nicer or more helpful the desk clerk who checked us in!
Excellent
8,0
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Details
Reviews
Overall 7,9 Good
Based on 1 970 reviews
Location
8,5
Service
8,3
Breakfast
7,3
Vibe
6,8
Bar
5,9
Room
5,3
Comfort
5,0
WiFi
5,0
Cleanliness
4,7
Value
4,5
Wellness
3,0
Pool
0,5
Location
8,7
Service
8,1
Breakfast
7,3
Amenities
7,3
Vibe
6,6
Comfort
5,0
Value
4,5
Room
4,5
Cleanliness
4,2
Service
8,6
Location
7,9
Vibe
6,0
Comfort
4,9
Cleanliness
4,7
Room
4,3
Value
3,7
Service
8,3
10,0 Excellent
Pros: Iconic hotel in a great location
Cons:
4,0 Okay
Pros: Easy to get around but lots of homeless people
Cons: My entire intent on booking this room was having a large marble bath; was nothing of the sort and never got my two hour soaking bath. Instead it was a standard shallow bath tub and a repainted tub at that. Nothing luxurious here and no marble insight.
1,0 Poor
Pros: only location
Cons: Very old hotel full of dust no cleaning horrible experience.would never suggest anyone in this price.the price they charged for this hotel is not worth it.
9,0 Excellent
Pros: very good
Cons:
9,6 Excellent
Pros: Right in the center of activities for holidays!
Cons:
9,0 Excellent
Pros:
Cons: Dirty, water stained night stand.
6,0 Good
Pros: Very comfortable, private, beautiful room design wise.
Cons: The view was absolutely not worth the extra money, also the renaissance by tower city has larger rooms for the same price. Very disappointed.
10,0 Excellent
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Cons:
3,0 Mediocre
Pros: It was downtown. That's about it.
Cons: Almost everything. The hotel is in dire need of renovation (carpets coming out from baseboards, nicks/dents everywhere, outdated. The room was NOT clean. Fingerprints, watermarks, hair, etc. Can't believe it's a Marriott 4 star. Never again.
9,0 Excellent
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Cons: The interior definitely needs some upgrades, but don't let that deter you. The lobby, etc. is beautiful though negates by the worn out carpet and other features needed a quick update. The room was a bit small, but was just what we needed and was clean.
10,0 Excellent
Pros: The location is wonderful. We enjoyed a delicious dinner in the hotel, seated by a table next to the beautiful lights on Public Square. The staff could not be nicer or more helpful the desk clerk who checked us in!
Cons: Nothing.
8,0 Excellent
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Cons: The room did not meet star standards in my opinion. I would not shower in that tub for anything! It had mold in the tiles and crevices. Not clean!
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7,7 Good
Based on 1 501 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,8
Pros: It was close to house of blues
Excellent
8,3
Pros: Very nice. Good place of walking downtown!
Excellent
10,0
Pros: Great value for downtown. Close to theatres and Wolstein and walkable to downtown attractions and Rock Hall. Love the King suite with jacuzzi tub.
Okay
4,0
Excellent
9,0
Pros: The beds were sooo comfortable! Exact great number of pillows 4 per bed! The included breakfast was a bonus! The food and self service was great. Eggs were just fluffy great, as well as all other breakfast items offered! Never take away the waffle machine. Coffee was perfect!
Excellent
8,0
Pros: Bed and bedding very comfortable. Nice room.
Poor
1,0
Pros: Breakfast
Poor
1,0
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Excellent
10,0
Pros: The staff was very nice they answered all my questions the breakfast was very good had a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus that takes you to the Cleveland Clinic
Poor
1,0
Pros: The staff was super nice
Excellent
9,0
Pros: Location is great! The staff was awesome and helpful.
Excellent
10,0
Pros: Everything. The staff was great. Location perfect. Wonderful breakfast
Details
Reviews
Overall 7,7 Good
Based on 1 501 reviews
Breakfast
8,6
Location
8,4
Service
8,3
Food
8,1
Room
6,2
Location
8,5
Breakfast
8,4
Service
8,4
Room
5,2
Comfort
4,9
Location
8,6
Breakfast
8,3
Service
8,0
Food
7,9
Value
7,0
Room
5,6
Service
8,5
Location
8,0
Room
5,0
Location
8,7
Breakfast
8,6
Service
8,0
Room
5,6
8,8 Excellent
Pros: It was close to house of blues
Cons: I couldn’t wear be barefoot getting breakfast
8,3 Excellent
Pros: Very nice. Good place of walking downtown!
Cons:
10,0 Excellent
Pros: Great value for downtown. Close to theatres and Wolstein and walkable to downtown attractions and Rock Hall. Love the King suite with jacuzzi tub.
Cons: Bit noisy but we did have windows cracked because room was very warm.
4,0 Okay
Pros:
Cons: My bebclothes had not been changed. I told them and we were given another room
9,0 Excellent
Pros: The beds were sooo comfortable! Exact great number of pillows 4 per bed! The included breakfast was a bonus! The food and self service was great. Eggs were just fluffy great, as well as all other breakfast items offered! Never take away the waffle machine. Coffee was perfect!
Cons: The light in the bathroom & the whole room could be brighter. The exhaust fan made noise when I turned the bathroom light on. It would be nice if the fan & the bathroom light were separate, & not connected.
8,0 Excellent
Pros: Bed and bedding very comfortable. Nice room.
Cons: Bathroom was very small. After paying over a bucks with tax they added 9.50 parking fee.
1,0 Poor
Pros: Breakfast
Cons: The staff was rude and rushed at check in. The facility was aging and felt dirty and we were charged for parking.
1,0 Poor
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Cons:
10,0 Excellent
Pros: The staff was very nice they answered all my questions the breakfast was very good had a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus that takes you to the Cleveland Clinic
Cons: Every thing was great I would definitely stay hear again if I ever have to go back to Cleveland
1,0 Poor
Pros: The staff was super nice
Cons: This hotel is very dirty. It looks like they're doing renovations on the exterior however, the interior is not up to standards. Bathroom crevices were all filthy.
9,0 Excellent
Pros: Location is great! The staff was awesome and helpful.
Cons: N/A
10,0 Excellent
Pros: Everything. The staff was great. Location perfect. Wonderful breakfast
Cons:
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Where to stay in Cleveland?
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