Best Cleveland hotels near Cleveland Mall
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9,3 Excellent
Based on 4 717 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: Friendly staff Wonderful evening social and breakfast Beautiful building
Excellent
10,0
Pros: Art Deco form; Perfect location; polite staff. If you have a few minutes check out the murals depicting leading historical innovators and educators in the lobby. Hotel formerly an education building.
Excellent
10,0
Pros: Happy hour and the breakfast
Excellent
10,0
Pros: Every single employee had a smile and was very willing to help with anything they could. Bar tender was super attentive and gave us suggestions on things to see in the area. We will definitely return.
Excellent
10,0
Pros: Great location. Very nice room. Good food.
Excellent
9,0
Pros: wonderful
Excellent
10,0
Pros: Location, free happy hour & dinner
Excellent
10,0
Pros: Cleanliness, bed were comfy, free meals
Excellent
9,0
Pros: The location of the hotel in the heart of Cleveland is perfect. We were within walking distance of everything. In addition, the evening Happy Hour was enjoyable as well.
Excellent
10,0
Pros: This is a beautiful hotel located in downtown Cleveland. The hotel backs up to a magnificent memorial park with a forever-running fountain created to honor those who served our country. Hotel staff was extremely friendly and helpful with information.
Excellent
10,0
Pros: How nice it was
Excellent
10,0
Pros: Always clean and amazing staff
Details
Reviews
Overall 9,3 Excellent
Based on 4 717 reviews
WiFi
9,6
Value
9,2
Bar
9,1
Room
9,1
Service
9,1
Breakfast
9,0
Vibe
8,9
Location
8,9
Wellness
8,7
Amenities
8,7
Comfort
8,6
Pool
8,4
Food
8,3
Room
9,3
Breakfast
9,1
Value
9,0
Service
9,0
Location
8,9
Bar
8,9
Comfort
8,8
Amenities
8,8
Vibe
8,7
Wellness
8,7
Food
8,5
Room
9,4
Bar
9,4
Service
9,1
Amenities
9,0
Value
8,8
Vibe
8,7
Wellness
8,7
Location
8,7
Pool
8,6
Comfort
8,6
Breakfast
8,4
Food
7,5
Breakfast
9,1
Service
9,1
Room
9,0
Amenities
8,8
Value
8,8
Comfort
8,6
Location
8,5
Food
8,2
Service
9,2
Value
9,2
Location
8,8
Breakfast
8,4
Room
8,2
Comfort
8,1
8,0 Excellent
Pros: Friendly staff Wonderful evening social and breakfast Beautiful building
Cons: It was very loud in our room.
10,0 Excellent
Pros: Art Deco form; Perfect location; polite staff. If you have a few minutes check out the murals depicting leading historical innovators and educators in the lobby. Hotel formerly an education building.
Cons:
10,0 Excellent
Pros: Happy hour and the breakfast
Cons:
10,0 Excellent
Pros: Every single employee had a smile and was very willing to help with anything they could. Bar tender was super attentive and gave us suggestions on things to see in the area. We will definitely return.
Cons: Can’t think of a thing.
10,0 Excellent
Pros: Great location. Very nice room. Good food.
Cons:
9,0 Excellent
Pros: wonderful
Cons: check out not at noon
10,0 Excellent
Pros: Location, free happy hour & dinner
Cons: Everything was great
10,0 Excellent
Pros: Cleanliness, bed were comfy, free meals
Cons: Price of parking
9,0 Excellent
Pros: The location of the hotel in the heart of Cleveland is perfect. We were within walking distance of everything. In addition, the evening Happy Hour was enjoyable as well.
Cons:
10,0 Excellent
Pros: This is a beautiful hotel located in downtown Cleveland. The hotel backs up to a magnificent memorial park with a forever-running fountain created to honor those who served our country. Hotel staff was extremely friendly and helpful with information.
Cons: Nope
10,0 Excellent
Pros: How nice it was
Cons: Beautiful hotel
10,0 Excellent
Pros: Always clean and amazing staff
Cons:
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Overall 9,1 Excellent
Based on 2 691 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Very modern decor, clean rooms and friendly staff
Excellent
10,0
Pros: Excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent...
Good
7,9
Pros: Perfectly situated between City center and Lake Erie. Small market near reception 24 h. Super friendly and helpful staff.
Okay
5,0
Pros: The staff were very friendly.
Excellent
9,0
Pros: Good location and modern decor. Room and common areas were very clean. In-room fridge was convenient.
Excellent
10,0
Pros: Everything else
Excellent
10,0
Pros: Clean, modern design. But most importantly, the staff were incredible. I’ve never experienced a more amazing group of people at any hotel stay.
Excellent
10,0
Pros: Location, views, staff.
Excellent
10,0
Pros: I loved our panoramic view of the lakefront, the location so near Public Square and the museums (Rock and Roll and Great Lakes Science Center), and the staff of the Executive Lounge.
Good
7,1
Excellent
10,0
Pros: The location was fantastic. The staff were very pleasant and helpful. I would highly recommend this hotel to anyone who is visiting downtown Cleveland.
Excellent
10,0
Pros: The room was very quiet and I was able to get a good nights sleep
Details
Reviews
Overall 9,1 Excellent
Based on 2 691 reviews
Vibe
9,9
Location
9,1
Room
9,0
Amenities
8,9
Service
8,5
WiFi
6,9
Breakfast
5,5
Value
3,8
Location
9,1
Service
8,9
Cleanliness
8,8
Pool
8,7
Room
8,7
Breakfast
5,9
Value
3,8
Vibe
9,8
Location
9,0
Amenities
9,0
Room
8,8
Service
8,3
Comfort
8,1
Breakfast
5,6
Value
3,5
Room
9,0
Service
8,2
10,0 Excellent
Pros: Very modern decor, clean rooms and friendly staff
Cons: no
10,0 Excellent
Pros: Excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent...
Cons: N/A
7,9 Good
Pros: Perfectly situated between City center and Lake Erie. Small market near reception 24 h. Super friendly and helpful staff.
Cons: Breakfast buffet in main restaurant was not value for money. We used Au bon pain in same block.
5,0 Okay
Pros: The staff were very friendly.
Cons: The heating/air conditioning in the room was extremely loud. They charged me $40/day for parking even though I didn't park there. They ended up removing the charge.
9,0 Excellent
Pros: Good location and modern decor. Room and common areas were very clean. In-room fridge was convenient.
Cons:
10,0 Excellent
Pros: Everything else
Cons: Paying too much for parking
10,0 Excellent
Pros: Clean, modern design. But most importantly, the staff were incredible. I’ve never experienced a more amazing group of people at any hotel stay.
Cons: Nope.
10,0 Excellent
Pros: Location, views, staff.
Cons: Wish restaurant was open for lunch
10,0 Excellent
Pros: I loved our panoramic view of the lakefront, the location so near Public Square and the museums (Rock and Roll and Great Lakes Science Center), and the staff of the Executive Lounge.
Cons:
7,1 Good
Pros:
Cons: Staff at Breakfast did not want you there and we could not get a taxi to pick us up at the hotel and had to walk? Really??? No stores around the hotel
10,0 Excellent
Pros: The location was fantastic. The staff were very pleasant and helpful. I would highly recommend this hotel to anyone who is visiting downtown Cleveland.
Cons:
10,0 Excellent
Pros: The room was very quiet and I was able to get a good nights sleep
Cons:
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Overall 9,0 Excellent
Based on 1 087 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Everyone was so polite, you only could get on the elevator for your floor was very unique. Our breakfast came with the room. The lounge was only for our floor and it came with a meal, fresh fruit, muffins, coffee, pourable juices or bottled water and juices. The view was amazing from floor R!!!
Excellent
10,0
Pros: I like the shower being by the bed.
Excellent
9,6
Pros: Every staff member greeted us with a smile. Staff far exceeded all expectations!!!
Excellent
9,0
Pros: Cool vibe, great restaurant
Excellent
10,0
Pros: Great central location, very friendly staff, modern and up to date.
Excellent
9,0
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Excellent
10,0
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Excellent
8,8
Good
7,5
Pros: Stayed on a reserve floor which included access to a lounge with snacks and soft drinks. Breakfast in the morning and drinks at happy hour. Very nice lounge open 24 hours.
Mediocre
2,0
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Excellent
9,2
Pros: Bathroom was really beautiful
Good
7,0
Pros: Location
Details
Reviews
Overall 9,0 Excellent
Based on 1 087 reviews
Vibe
9,7
Amenities
9,2
Location
9,1
Bar
9,0
Service
8,6
Food
8,6
Breakfast
8,5
Room
7,5
Value
5,6
Location
9,3
Service
8,7
Room
6,3
Comfort
5,3
Service
8,7
Room
6,5
10,0 Excellent
Pros: Everyone was so polite, you only could get on the elevator for your floor was very unique. Our breakfast came with the room. The lounge was only for our floor and it came with a meal, fresh fruit, muffins, coffee, pourable juices or bottled water and juices. The view was amazing from floor R!!!
Cons:
10,0 Excellent
Pros: I like the shower being by the bed.
Cons: The bathroom is pretty small. Room could be a little bigger.
9,6 Excellent
Pros: Every staff member greeted us with a smile. Staff far exceeded all expectations!!!
Cons:
9,0 Excellent
Pros: Cool vibe, great restaurant
Cons: No writing desk in room
10,0 Excellent
Pros: Great central location, very friendly staff, modern and up to date.
Cons:
9,0 Excellent
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Cons:
10,0 Excellent
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Cons: Everything was awesome!
8,8 Excellent
Pros:
Cons: Sounded like there was water tank in the wall by my room. Every hour or so it sounded like a huge toilet was filling up with water. This was on the 4th floor.
7,5 Good
Pros: Stayed on a reserve floor which included access to a lounge with snacks and soft drinks. Breakfast in the morning and drinks at happy hour. Very nice lounge open 24 hours.
Cons: room wasa little dated and windows were filthy outside.
2,0 Mediocre
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Cons: Had unfortunate placement next to a room party that was loud and continued to 3 a.m., staff asked them to quite down around midnight but they picked up again after they left, we had asked to be relocated but another room was never provided.
9,2 Excellent
Pros: Bathroom was really beautiful
Cons: Ben sheets and linen were not the best
7,0 Good
Pros: Location
Cons: There was a water tank inside the walls that kept refilling itself every hour and sounded like a gigantic toilet. Kept me up all night.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Overall 8,9 Excellent
Based on 498 reviews
All reviews
- All reviews
Good
7,9
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Excellent
8,8
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Excellent
10,0
Pros: Everyone was very helpful and knowledgeable about my stay.
Excellent
9,6
Pros: Views were great, the bed was super comfy, and the room was very clean.
Details
Reviews
Overall 8,9 Excellent
Based on 498 reviews
Location
9,3
Vibe
9,1
Service
9,1
Room
9,0
Cleanliness
8,9
7,9 Good
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Cons: Overall accommodations required updating.
8,8 Excellent
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Cons: My only “negative” is that it was soooooooooooo expensive. It was our last stop on a cross country drive & my husband really wanted to stay here. Had I been alone, I NEVER WOULD HAVE PAID THE >$750 (plus pet fee) for the room.
10,0 Excellent
Pros: Everyone was very helpful and knowledgeable about my stay.
Cons: There was nothing not to like, everything was wonderful.
9,6 Excellent
Pros: Views were great, the bed was super comfy, and the room was very clean.
Cons: We aren't rich, so the price seemed a little steep.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Overall 8,9 Excellent
Based on 1 005 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: I booked this hotel for less than --- dollars. It's amazing and at a great location
Excellent
9,0
Pros: Location and staff
Excellent
10,0
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Excellent
10,0
Pros: It was a bit of a far walk, but I loved my room, it was very spacious and unique.
Excellent
8,0
Pros: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.
Excellent
9,2
Pros: Staff was nice considering the wait. Room was better than expected
Excellent
10,0
Pros: The location was perfect in downtown cleveland, in front of the basketball stadium , breakfast was good, beautiful design of the hotel and modern interior designs rooms, very clean and comfortable, i will recommend it .
Good
6,0
Pros: The location was great
Excellent
10,0
Pros: Clean. Huge rooms.
Good
6,0
Pros: location.
Good
7,0
Pros: It's location and it's mix of old and new.
Excellent
8,0
Details
Reviews
Overall 8,9 Excellent
Based on 1 005 reviews
WiFi
10,0
Location
9,4
Service
8,8
Vibe
8,3
Breakfast
8,3
Room
8,2
Comfort
7,9
Wellness
2,5
Location
9,5
Service
8,7
Comfort
8,3
Value
8,1
Breakfast
7,9
Room
7,8
Location
9,3
Breakfast
8,4
Service
8,4
Comfort
8,1
Room
7,6
10,0 Excellent
Pros: I booked this hotel for less than --- dollars. It's amazing and at a great location
Cons:
9,0 Excellent
Pros: Location and staff
Cons: Cost of valet.
10,0 Excellent
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Cons: None
10,0 Excellent
Pros: It was a bit of a far walk, but I loved my room, it was very spacious and unique.
Cons:
8,0 Excellent
Pros: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.
Cons: Valet parking was over priced at $36.00 a night. I parked across the street and paid $12.00.
9,2 Excellent
Pros: Staff was nice considering the wait. Room was better than expected
Cons: Room wasn't ready for several hours after the check in time
10,0 Excellent
Pros: The location was perfect in downtown cleveland, in front of the basketball stadium , breakfast was good, beautiful design of the hotel and modern interior designs rooms, very clean and comfortable, i will recommend it .
Cons:
6,0 Good
Pros: The location was great
Cons: Asked if possible room change. Snippy staff ‘no you booked through 3rd party site’ contact them. I can’t help you. I felt like certain rooms (lesser rooms) are kept for 3rd party sites. The room was in such an isolated part of hotel I felt unsafe. Requested blankets. They arrived quickly and warm. But smelled of sweat/body odor. Didn’t use them. Didn’t go to breakfast. Oval toilet had a round seat on it leaving parts of bowl exposed. . Couldn’t wait to leave
10,0 Excellent
Pros: Clean. Huge rooms.
Cons: The set up on 3+ floors. Very cumbersome to get to check out ... not horrible just odd. Heard everything above and next to us.
6,0 Good
Pros: location.
Cons: Parking costs.
7,0 Good
Pros: It's location and it's mix of old and new.
Cons: No
8,0 Excellent
Pros:
Cons: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
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Overall 8,8 Excellent
Based on 1 404 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6,7
Pros: middle of downtown, stuff were friendly, valet were not friendly at all.
Excellent
9,2
Pros: Everything; staff, location, wine happy hour, room
Excellent
10,0
Pros: The Kimpton is a great hotel! My Dad and I stay there every time we visit Cleveland. The staff are always so welcoming and the rooms are great!
Excellent
9,0
Pros: We LOVED the lobby, just stunning! The rooms were cozy and well decorated. The staff was very funny and very inviting. The location and our view of the old bank building was perfection. We also loved playing with the dogs of other guest
Good
7,5
Pros: Super comfortable beds.
Excellent
10,0
Pros: Great staff that was very helpful and courteous. The location is great for walking to restaurants/attractions.
Excellent
9,0
Pros: Clean and right in the middle of downtown. Walking distance to great restaurants and the arenas. Walking distance to pier, HOF, and Football stadium too.
Okay
5,0
Excellent
10,0
Pros: Great friendly staff!
Excellent
10,0
Pros: Clean, great location, friendly staff
Good
6,2
Good
7,0
Pros: The lobby was nice, good location
Details
Reviews
Overall 8,8 Excellent
Based on 1 404 reviews
Vibe
9,5
Bar
9,4
Location
8,9
Service
8,8
Room
7,6
WiFi
5,7
Breakfast
3,0
Vibe
9,3
Service
9,1
Location
8,9
Room
7,2
Cleanliness
6,1
Vibe
9,3
Service
8,6
Location
8,6
Room
7,1
Comfort
6,5
Value
5,1
Service
8,5
Room
7,0
Comfort
6,5
6,7 Good
Pros: middle of downtown, stuff were friendly, valet were not friendly at all.
Cons:
9,2 Excellent
Pros: Everything; staff, location, wine happy hour, room
Cons: Somewhat expensive; daily parking fee was extra
10,0 Excellent
Pros: The Kimpton is a great hotel! My Dad and I stay there every time we visit Cleveland. The staff are always so welcoming and the rooms are great!
Cons:
9,0 Excellent
Pros: We LOVED the lobby, just stunning! The rooms were cozy and well decorated. The staff was very funny and very inviting. The location and our view of the old bank building was perfection. We also loved playing with the dogs of other guest
Cons: There was a big wet spot on the carpet in our room which made me wonder if an animal had an accident in the room which was a little gross. But it didn't smell so clearly they'd cleaned the rug, which was great. The shower spray is quite powerful and the entire floor gets wet because of the very cool looking but not practical glass wall. The noise was a bit much coming from the housekeeping closet and other guests leaving rooms at about 7:30/8 in the morning, so i wish the insulation were a little better
7,5 Good
Pros: Super comfortable beds.
Cons: The trendy showers were beautiful but didn’t cover enough of the shower so every time I showered I had to mop up water all over the bathroom floors.
10,0 Excellent
Pros: Great staff that was very helpful and courteous. The location is great for walking to restaurants/attractions.
Cons: My only complaint is more personal due to the use of down feather pillows and a comforter. They did have two non-down pillows that I could use though.
9,0 Excellent
Pros: Clean and right in the middle of downtown. Walking distance to great restaurants and the arenas. Walking distance to pier, HOF, and Football stadium too.
Cons: I can't believe people are still charging for wifi these days. Not a huge deal, but that should just be included in this day and age.
5,0 Okay
Pros:
Cons: The initial room was tiny and noisy. This is not a 4 star hotel
10,0 Excellent
Pros: Great friendly staff!
Cons: It is a little pricey, but it's a great hotel.
10,0 Excellent
Pros: Clean, great location, friendly staff
Cons: No
6,2 Good
Pros:
Cons: Air conditioner wasn’t working properly, made for a hot night
7,0 Good
Pros: The lobby was nice, good location
Cons: For a four star hotel it was underwhelming. Comforter was torn up, no hand soap. No coffee maker in the room.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Overall 8,7 Excellent
Based on 2 807 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: I cannot imagine that any other hotels in downtown Cleveland are as well appointed and historic as this one. Rooms are fine -beds comfortable -full service bar and restaurant. A nice atrium view of the arcade is unique.
Excellent
10,0
Pros: Location! Walking distance to major attractions!
Excellent
10,0
Pros: This is an awesome place in a great location!
Excellent
9,2
Pros: Excellent location and front desk staff was extremely friendly. The gentlemen at the front desk knew we were there for our first anniversary and sent a bottle of champagne with a hand written letter to our room. My wife and I really appreciated his willingness to go the extra mile to make sure our stay at the Hyatt exceeded our expectations!
Excellent
10,0
Pros: pricey but good.
Good
7,4
Pros: The bed wasn’t the best. No mattress pad and small pillows.
Excellent
9,6
Pros: wonderful location, great modern decor in rooms, staff was attentive and professional. hope to be back.
Excellent
9,2
Pros: Easily accessible, great coffee shop at entrance, pleasant and accommodating staff
Excellent
8,0
Pros: The staff was wonderful and we were in walking distance of everything we needed to get to, so the location was amazing. I was given a delicious cocktail on check-in which was unexpected and fun.
Excellent
9,2
Pros: Cool structure worth seeing. Very nice comfy downtown spot Great location!
Excellent
10,0
Pros: Cleanliness & location. Super friendly staff.
Okay
5,0
Pros: The staff was very helpful.
Details
Reviews
Overall 8,7 Excellent
Based on 2 807 reviews
Location
9,0
Service
8,5
Amenities
8,1
Room
7,3
WiFi
6,7
Breakfast
5,7
Location
9,2
Service
8,5
Room
6,8
Comfort
5,9
Breakfast
5,3
Value
5,0
Location
9,0
Service
8,1
Amenities
7,8
Vibe
7,7
Room
6,8
Comfort
5,7
Location
9,0
Service
8,7
Amenities
8,1
Room
6,3
Comfort
5,3
Location
9,2
Service
8,5
Amenities
8,2
Vibe
8,0
Room
6,8
Comfort
5,9
10,0 Excellent
Pros: I cannot imagine that any other hotels in downtown Cleveland are as well appointed and historic as this one. Rooms are fine -beds comfortable -full service bar and restaurant. A nice atrium view of the arcade is unique.
Cons: Parking whether valet or self is a profit center for the downtown area. More expensive than Chicago. Rooms facing the street give a little too much street noise but are otherwise very quiet.
10,0 Excellent
Pros: Location! Walking distance to major attractions!
Cons: Early check-in would cost $45
10,0 Excellent
Pros: This is an awesome place in a great location!
Cons:
9,2 Excellent
Pros: Excellent location and front desk staff was extremely friendly. The gentlemen at the front desk knew we were there for our first anniversary and sent a bottle of champagne with a hand written letter to our room. My wife and I really appreciated his willingness to go the extra mile to make sure our stay at the Hyatt exceeded our expectations!
Cons:
10,0 Excellent
Pros: pricey but good.
Cons: no view from room
7,4 Good
Pros: The bed wasn’t the best. No mattress pad and small pillows.
Cons: The noise was more than a bit bothersome
9,6 Excellent
Pros: wonderful location, great modern decor in rooms, staff was attentive and professional. hope to be back.
Cons:
9,2 Excellent
Pros: Easily accessible, great coffee shop at entrance, pleasant and accommodating staff
Cons: Noisy wedding
8,0 Excellent
Pros: The staff was wonderful and we were in walking distance of everything we needed to get to, so the location was amazing. I was given a delicious cocktail on check-in which was unexpected and fun.
Cons: We were put in a room next to the parking garage and had to hear the honks from people locking their cars/car alarms all morning (we had a late night out at a concert and were not able to sleep in). The room service food quality was also very poor.
9,2 Excellent
Pros: Cool structure worth seeing. Very nice comfy downtown spot Great location!
Cons: No fridge in room for cold beverages. Pricey coffee and breakfast in restaurant
10,0 Excellent
Pros: Cleanliness & location. Super friendly staff.
Cons:
5,0 Okay
Pros: The staff was very helpful.
Cons: Was not able to use my original room,a suite because I was told by the staff they were having weddings on Fri and Sat nights and my room would be noisy till late. I was in Cleveland for US Triathlon National Championship. NOISY was not acceptable.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams and PNC is just next door. We are within walking distance of many attractions including: Rocket Mortgage Fieldhouse, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WiFi, hot complimentary breakfast, evening refresher Tuesday, Wednesday and Thursday and a 24-hour fitness center.
Overall 8,6 Excellent
Based on 1 828 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: The room was very clean and spacious. The queen beds were a bit small for 2 people so we slept better in separate beds. We have been married for 20 years so this was a bit strange. The staff was very accommodating and friendly.
Excellent
9,6
Pros: Our stay here was great. Our room was quite large and had nice hardwood floors. The bed was extremely comfortable and had a great selection of pillows to choose from. Excellent water pressure in the shower. The staff was very nice and helpful. Breakfast was great. I don’t think the location could have been any better. We were right in the heart of everything we wanted to do. Which was great as we only had a couple hours to sightsee while we were there.
Excellent
10,0
Pros: Valet your car and enjoy walking, Uber to anywhere. This location is incredible! We recommend taking the Lolly Trolley for a city tour. Hotel is historic and beautiful!
Excellent
10,0
Pros: Everything.
Excellent
10,0
Pros: Room, staff, location, and cleanliness.
Okay
5,8
Good
6,0
Pros: The staff had amazing customer service. Very polite and friendly soon as I walked it. I appreciate all the stuff that I saw during my stay at the hotel. I appreciate the excellent customer service.
Good
6,7
Pros: Continental breakfast was above average for a Typical Holiday Inn.
Excellent
10,0
Pros: We loved the large room, high ceilings, wood floors, and huge windows. The bed was comfortable and the bathroom counter was large enough to make getting ready in the morning easy. The evening reception offered delicious treats and helped sustain us until a late dinner. The staff were great.
Excellent
10,0
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Excellent
10,0
Pros: The service was excellent. Staff was friendly and helpful. The hotel was centrally located to everything we wanted to do.
Good
7,5
Pros: Great location
Details
Reviews
Overall 8,6 Excellent
Based on 1 828 reviews
WiFi
9,5
Location
9,3
Bar
9,1
Comfort
8,9
Room
8,8
Value
8,6
Cleanliness
8,6
Service
8,3
Breakfast
8,2
Amenities
6,3
Location
9,3
Comfort
8,9
Room
8,9
Service
8,7
Cleanliness
8,5
Breakfast
7,9
Amenities
6,4
Comfort
9,2
Location
9,1
Room
8,8
Breakfast
8,5
Cleanliness
8,4
Service
8,1
Amenities
5,8
Service
8,2
Room
8,0
10,0 Excellent
Pros: The room was very clean and spacious. The queen beds were a bit small for 2 people so we slept better in separate beds. We have been married for 20 years so this was a bit strange. The staff was very accommodating and friendly.
Cons: Parking was the only problem. I guess the prices in a metro area are premium. That being said the valet team was very helpful and on time with parking and retrieval.
9,6 Excellent
Pros: Our stay here was great. Our room was quite large and had nice hardwood floors. The bed was extremely comfortable and had a great selection of pillows to choose from. Excellent water pressure in the shower. The staff was very nice and helpful. Breakfast was great. I don’t think the location could have been any better. We were right in the heart of everything we wanted to do. Which was great as we only had a couple hours to sightsee while we were there.
Cons: Sometimes when we came into the building it had a foul smell in the lobby, not sure why. It wasn’t all the time but when it did smell it was fairly off putting. The valet was a little slow bringing our car but you could text ahead of time to have them bring it up which was nice. Additionally, the thermostat in the room didn’t work well, or was not enabled for AC. Even though it was cold outside we were quite hot in the room and tried to switch it to AC and while it said the temperature in the room got down to 65 we were still very warm. Other than those small things though we had a very good stay.
10,0 Excellent
Pros: Valet your car and enjoy walking, Uber to anywhere. This location is incredible! We recommend taking the Lolly Trolley for a city tour. Hotel is historic and beautiful!
Cons: Conditioner in shower was empty.
10,0 Excellent
Pros: Everything.
Cons: Nope.
10,0 Excellent
Pros: Room, staff, location, and cleanliness.
Cons: I have no unfavorable observations to make about this hotel.
5,8 Okay
Pros:
Cons: Pic of pool but no pool. No restaurant
6,0 Good
Pros: The staff had amazing customer service. Very polite and friendly soon as I walked it. I appreciate all the stuff that I saw during my stay at the hotel. I appreciate the excellent customer service.
Cons: The hotel was out dated at a all time high. The outside did not match the rooms at all. Rooms need to be updated bad. The bathroom had stains all over the wall near the tub on the floor. There was no smell so that helped. The rooms were spacious.
6,7 Good
Pros: Continental breakfast was above average for a Typical Holiday Inn.
Cons: The key card operated Elevators were more confusing than they needed to be. And valet parking is a near as makes no difference your only option but pricing is comparable to finding a garage yourself so the choice is your hunt for a garage or hand your keys over. either way it’s 30 bucks a night.
10,0 Excellent
Pros: We loved the large room, high ceilings, wood floors, and huge windows. The bed was comfortable and the bathroom counter was large enough to make getting ready in the morning easy. The evening reception offered delicious treats and helped sustain us until a late dinner. The staff were great.
Cons: The check-in process was slow and frustrating, but the hotel staff were magnificent and friendly. If one more computer system and staff member were available at 5pm-ish, then check-in would probably be much smoother.
10,0 Excellent
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Cons:
10,0 Excellent
Pros: The service was excellent. Staff was friendly and helpful. The hotel was centrally located to everything we wanted to do.
Cons: Enjoyed everything.
7,5 Good
Pros: Great location
Cons: Slow valet
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams and PNC is just next door. We are within walking distance of many attractions including: Rocket Mortgage Fieldhouse, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WiFi, hot complimentary breakfast, evening refresher Tuesday, Wednesday and Thursday and a 24-hour fitness center.
Enjoy a relaxing stay just steps from the city's main attractions at Cleveland Marriott Downtown at Key Tower. Our opulent 25-story hotel is located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland. Settle into our spacious, modern hotel rooms or suites with marble bathrooms and plush bedding and soak in the ambiance of downtown Cleveland with views of city landmarks or Lake Erie. Stay relaxed and focused in our state-of-the-art, third-party, 20,000-square-foot Trilogy Spa. Join us for delicious Italian cuisine at Il Venetian. Host your next event in one of our newly redesigned event spaces. When you're ready to venture out, you'll find that our hotel is just steps from dining and nightlife, as well as the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. We look forward to welcoming you to our delightful hotel in downtown Cleveland, Ohio.
Overall 8,7 Excellent
Based on 1 311 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,0
Pros: Great location
Excellent
10,0
Pros: Location and the hotel itself was so beautiful!
Excellent
9,0
Pros: The staff was friendly and accommodating.
Excellent
9,0
Pros: Location and staff
Excellent
10,0
Pros: Quick check-in
Excellent
10,0
Pros: The staff was very friendly & room very clean. Very nice & classy at a great rate
Excellent
10,0
Pros: Clean, spacious room and helpful staff. Hotel was in walking distance to most things I wanted to do.
Excellent
10,0
Pros: location
Excellent
9,6
Pros: Right near the Lakefront. Next to the Convention Center
Excellent
10,0
Pros: We liked the burger & bar offer. It was worth it & everything was great
Excellent
10,0
Pros: Friendly, helpful staff. Convenient location. Clean and comfortable room.
Excellent
10,0
Pros: The room had the best view
Details
Reviews
Overall 8,7 Excellent
Based on 1 311 reviews
Location
9,3
Cleanliness
9,1
Service
8,7
Room
8,3
WiFi
5,3
Breakfast
5,3
Pool
1,2
Service
8,6
Service
8,9
8,0 Excellent
Pros: Great location
Cons:
10,0 Excellent
Pros: Location and the hotel itself was so beautiful!
Cons: All good
9,0 Excellent
Pros: The staff was friendly and accommodating.
Cons: No
9,0 Excellent
Pros: Location and staff
Cons: The rooms could really use updated bathrooms. Marriotts usually have much nicer showers
10,0 Excellent
Pros: Quick check-in
Cons: No
10,0 Excellent
Pros: The staff was very friendly & room very clean. Very nice & classy at a great rate
Cons:
10,0 Excellent
Pros: Clean, spacious room and helpful staff. Hotel was in walking distance to most things I wanted to do.
Cons:
10,0 Excellent
Pros: location
Cons: No.
9,6 Excellent
Pros: Right near the Lakefront. Next to the Convention Center
Cons: Obsessed with roping off huge sections of the lobby several times a day to clean already spotless floors. The lobby felt like a construction zone the whole week I was there. Useless annoyance!
10,0 Excellent
Pros: We liked the burger & bar offer. It was worth it & everything was great
Cons: It was all good.
10,0 Excellent
Pros: Friendly, helpful staff. Convenient location. Clean and comfortable room.
Cons: No.
10,0 Excellent
Pros: The room had the best view
Cons: Closer self parking
Enjoy a relaxing stay just steps from the city's main attractions at Cleveland Marriott Downtown at Key Tower. Our opulent 25-story hotel is located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland. Settle into our spacious, modern hotel rooms or suites with marble bathrooms and plush bedding and soak in the ambiance of downtown Cleveland with views of city landmarks or Lake Erie. Stay relaxed and focused in our state-of-the-art, third-party, 20,000-square-foot Trilogy Spa. Join us for delicious Italian cuisine at Il Venetian. Host your next event in one of our newly redesigned event spaces. When you're ready to venture out, you'll find that our hotel is just steps from dining and nightlife, as well as the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. We look forward to welcoming you to our delightful hotel in downtown Cleveland, Ohio.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Overall 8,6 Excellent
Based on 1 836 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: Check in staff was very attentive when we came it. It was raining and we were a bit wet and they were ready with hand towels to give us to dry ourselves off a little. I checked in using the hotel app so when I came in it only two about two minutes for them to get us our keys to the room.
Excellent
10,0
Pros: Excellent downtown location close to the train station and local venues.
Excellent
10,0
Pros: Close to the Rock and Roll Hall of Fame
Excellent
10,0
Pros: Spacious room.
Excellent
10,0
Pros: Location was great, staff friendly!
Excellent
9,6
Pros: Liked the politeness and helpfulness of the staff. They went way beyond for me.
Excellent
10,0
Excellent
8,0
Pros: Locationq
Excellent
8,8
Pros: Staff was very friendly and helpful. The breakfast nice and hot.
Excellent
8,0
Pros: The valet parking was convenient. The room looked a bit less institutional than most hotel rooms with a few added decorative touches. The staff were all very nice.
Excellent
8,8
Pros: Many choices for a lovely breakfast.
Good
7,5
Pros: Location and breakfast
Details
Reviews
Overall 8,6 Excellent
Based on 1 836 reviews
Service
8,8
Location
8,8
Cleanliness
8,4
Wellness
8,2
Breakfast
8,1
Room
7,2
Vibe
7,0
WiFi
6,9
Value
6,8
Amenities
6,6
Pool
0,7
Bar
0,0
Service
9,1
Location
8,9
Cleanliness
8,5
Breakfast
8,1
Amenities
7,2
Room
7,1
Vibe
6,8
Service
8,8
Location
8,5
Cleanliness
8,5
Breakfast
7,7
Room
6,4
Service
9,0
Location
9,0
Cleanliness
8,4
Breakfast
8,2
Room
6,8
Location
8,9
Service
8,7
Room
6,9
9,6 Excellent
Pros: Check in staff was very attentive when we came it. It was raining and we were a bit wet and they were ready with hand towels to give us to dry ourselves off a little. I checked in using the hotel app so when I came in it only two about two minutes for them to get us our keys to the room.
Cons:
10,0 Excellent
Pros: Excellent downtown location close to the train station and local venues.
Cons: All good.
10,0 Excellent
Pros: Close to the Rock and Roll Hall of Fame
Cons:
10,0 Excellent
Pros: Spacious room.
Cons:
10,0 Excellent
Pros: Location was great, staff friendly!
Cons: My sensitive nose picked up the smell of stale cigarette smoke...wasn't a deal breaker for a single guy here to watch ballgames, but with a lady or family member I wouldn't have been thrilled...
9,6 Excellent
Pros: Liked the politeness and helpfulness of the staff. They went way beyond for me.
Cons: I liked everything
10,0 Excellent
Pros:
Cons: Beds seemed smaller than a queen
8,0 Excellent
Pros: Locationq
Cons: Maid services didnt come for the 3 days we were therr
8,8 Excellent
Pros: Staff was very friendly and helpful. The breakfast nice and hot.
Cons: Pillows were too soft.
8,0 Excellent
Pros: The valet parking was convenient. The room looked a bit less institutional than most hotel rooms with a few added decorative touches. The staff were all very nice.
Cons: I didn’t really care for the breakfast. The fruit wasn’t very fresh and the eggs did nit taste good to me.
8,8 Excellent
Pros: Many choices for a lovely breakfast.
Cons: We were expecting a beautiful city lights view from the 14th floor
7,5 Good
Pros: Location and breakfast
Cons: The prince is a little bit high.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Overall 8,5 Excellent
Based on 1 239 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: The hotel was very accommodating The staff was excellent The food was great The hotel was super clean
Excellent
8,0
Pros: Location
Excellent
8,0
Pros: location cleanliness roominess
Okay
4,0
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Excellent
10,0
Pros: Staff was wonderful...very comfortable bed
Excellent
10,0
Pros: I am in Cleveland, often And, this is the only place I stay.
Excellent
10,0
Pros: My wife called ahead to ask for a microwave and fridge to be put in our room. Exceeding our expectations, we were upgraded to a suite with a view of Playhouse Square at no extra cost. The staff was very friendly and accommodating.
Excellent
8,0
Pros: Great location! Friendly staff! We arrived a few hours before check in and were asking about using the valet and if they could keep our bags for us when we were told our room was ready so we got our room much earlier than anticipated!! Yay!
Excellent
9,0
Pros: Location was great. It was very clean. Pool area was plain but nice.
Okay
4,0
Pros: location right in the middle of everything.
Excellent
9,0
Pros: Always like staying there. Nice rooms. Comfy beds.
Excellent
9,0
Pros: n/A
Details
Reviews
Overall 8,5 Excellent
Based on 1 239 reviews
Wellness
8,7
Location
8,3
Service
8,0
Breakfast
6,6
Room
6,5
WiFi
6,3
Value
4,5
Wellness
8,7
Location
8,4
Service
8,0
Comfort
7,6
Breakfast
6,2
Room
6,2
Value
3,9
Location
8,6
Service
8,0
Comfort
6,7
Breakfast
6,2
Room
5,9
Value
4,6
Service
8,3
Location
8,3
Room
6,1
Location
8,2
Room
5,3
10,0 Excellent
Pros: The hotel was very accommodating The staff was excellent The food was great The hotel was super clean
Cons:
8,0 Excellent
Pros: Location
Cons: No
8,0 Excellent
Pros: location cleanliness roominess
Cons: unpleasant interaction with the night advisor
4,0 Okay
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Cons: The women at the front desk were very unfriendly and not accommodating at all to the point of being rude. Very disappointing worst experience at a Crown Plaza in my forty years of traveling.
10,0 Excellent
Pros: Staff was wonderful...very comfortable bed
Cons:
10,0 Excellent
Pros: I am in Cleveland, often And, this is the only place I stay.
Cons:
10,0 Excellent
Pros: My wife called ahead to ask for a microwave and fridge to be put in our room. Exceeding our expectations, we were upgraded to a suite with a view of Playhouse Square at no extra cost. The staff was very friendly and accommodating.
Cons: Nothing that I can think of
8,0 Excellent
Pros: Great location! Friendly staff! We arrived a few hours before check in and were asking about using the valet and if they could keep our bags for us when we were told our room was ready so we got our room much earlier than anticipated!! Yay!
Cons: The air conditioning didn't work as it should so we were up a few times in the night adjusting it..And when I booked the room it was $--- per night but when I checked out they had charged me $--- per night and wouldn't adjust it:(
9,0 Excellent
Pros: Location was great. It was very clean. Pool area was plain but nice.
Cons:
4,0 Okay
Pros: location right in the middle of everything.
Cons: Poor service in the restaurant,no one offered a coffee,or beverage, We had to wait 20 minutes to get seated when the restaurant was empty. No food available in the breakfast buffet and not offered a menu. Our room card was only programmed for one night stay, when we went to the front desk to ask why our card would not work the receptionist joked that it was only programmed for one night but no apology was given. Sunday morning @ 9 am there was a knock on our door checking to see if our room was empty. Check out was at 12.
9,0 Excellent
Pros: Always like staying there. Nice rooms. Comfy beds.
Cons: NO water pressure!!!!!!!!!!!!!!!!!
9,0 Excellent
Pros: n/A
Cons: furniture on the 3rd floor lounge area not comfortable or practical
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
Overall 8,4 Excellent
Based on 2 163 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6,0
Pros: The location was great!
Excellent
8,0
Pros: Location to public hall was highly convenient.
Poor
1,0
Pros: Convenient location, but unsafe (car broken into), not filthy, but hardly clean.
Good
6,0
Pros: I liked everything except when me and my husband showered we left the door open and it set off the smoke detector
Good
6,0
Pros: The location is the best part of this Westin. It seems geared to a more business clientele and less toward couples or family. If you need something that is walking distance to the stadium, the casino or the square then the westin is a good spot to stay.
Mediocre
2,0
Pros: The interior was messy when I first walked in, but it was clean.
Okay
5,0
Excellent
8,0
Pros: Location
Poor
1,0
Pros: I did not like the I don't care attitude of this hotel...
Good
7,5
Pros: great views. great gym. nice building overall. bed was really soft. great food selections downstairs.
Excellent
10,0
Pros: Central location downtown cleveland walking distance to all restaurants, stadium
Excellent
10,0
Pros: Always pleased with the service and cleanliness!
Details
Reviews
Overall 8,4 Excellent
Based on 2 163 reviews
Wellness
9,7
Location
8,6
Service
8,2
Room
7,3
Breakfast
5,7
Comfort
5,7
Cleanliness
5,5
Value
5,2
WiFi
5,1
Location
8,8
Service
8,2
Room
7,0
Bar
7,0
Comfort
6,0
Cleanliness
5,9
Location
8,9
Service
8,2
Room
5,6
Cleanliness
5,3
Food
8,5
Room
7,2
Comfort
5,9
6,0 Good
Pros: The location was great!
Cons: Our phone didnt work. They were updating the internet and woke us up early to get access to our room. Housekeeping didnt replace things that were used - coffee and tea and cups. Valet was posted as one part and was over $41 a day!
8,0 Excellent
Pros: Location to public hall was highly convenient.
Cons:
1,0 Poor
Pros: Convenient location, but unsafe (car broken into), not filthy, but hardly clean.
Cons: Light fixtures broken. Bathtub had water sitting in it upon arrival. Windows had greasy film. Storming terribly w/ no umbrella in room, when I asked the front desk re: guest umbrellas, I was met with annoyance rather than help. Car broken into in garage
6,0 Good
Pros: I liked everything except when me and my husband showered we left the door open and it set off the smoke detector
Cons: That the smoke detector is sensitive to the steam from the shower
6,0 Good
Pros: The location is the best part of this Westin. It seems geared to a more business clientele and less toward couples or family. If you need something that is walking distance to the stadium, the casino or the square then the westin is a good spot to stay.
Cons: The hotel is mainly focused on business clientele. It seems if you were not there for business you were of less importance. Beds were low but comfortable overall.
2,0 Mediocre
Pros: The interior was messy when I first walked in, but it was clean.
Cons: The service of the staff was HORRIBLE! They almost told me my room was unavailable (despite paying ahead of time), told me there was no bellhop working and only one valet guy, so I had to struggle to bring all of my belongings upstairs by myself.
5,0 Okay
Pros:
Cons: Had more of a motel feel than hotel. The beds were very uncomfortable and were almost on the floor. Our room didn’t have any wash cloths or hand towels, just bath towels.
8,0 Excellent
Pros: Location
Cons: Parking rates were outrageous.
1,0 Poor
Pros: I did not like the I don't care attitude of this hotel...
Cons:
7,5 Good
Pros: great views. great gym. nice building overall. bed was really soft. great food selections downstairs.
Cons: The room wasnt super clean. The carpet had crumbs on it like it hadn't been vaccumed. the toliet push buttons had rust on them. the glasses in bathroom were dirty. felt like the place had not been wiped down properly.
10,0 Excellent
Pros: Central location downtown cleveland walking distance to all restaurants, stadium
Cons: Parking valet only You can park about 2 blocks away for 5-10/ per night however, and just walk
10,0 Excellent
Pros: Always pleased with the service and cleanliness!
Cons: At first we had some issues with them wanting to park our vehicle but it was taken care of.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
The Hotel Cleveland Gateway is right in the center of our vibrant city's most electric neighborhood. The energy of the hospitality-forward Gateway District pairs perfectly with our own vibe. Find inspiration in our guest rooms that feature artwork based on the early American Puritan Day's and the Mayflower. Take meetings with clients in any of our uniquely shaped meeting spaces named in honor of major East Coast cities. After a long day of work, indulge in a memorable meal at the upbeat Gateway Bar & Grill. There, we serve fan-favorite dishes including herb-roasted chicken, shrimp scampi, and salmon bruschetta. We're located in the heart of the vivacious entertainment district and business hub that's bustling with exciting things to do, see, hear, and eat.
Overall 8,3 Excellent
Based on 1 324 reviews
All reviews
- All reviews
Good
7,5
Pros: How close it was to the event we were attending!!
Good
7,0
Pros: The location and price made this hotel a solid place to stay
Excellent
8,0
Pros: Great location. Within walking distance of so many great bars and restaurants.
Good
7,0
Pros: Good valet service USD29 per night. Can walk to East 4th st.
Excellent
10,0
Pros: Staff excelent. Location. Clean hotel.
Excellent
8,0
Good
7,0
Pros: Friendly staff. Great location. Great value for late-night booking. Booked the room while needing a place to stay in Cleveland traveling from Indiana to Virginia, and the room was ready moments later when we arrived.
Excellent
8,0
Pros: Location was excellent about 10 minute easy walk to rock n roll hall of fame.There was also a Buffalo Wild Wings restaurant/pub next door. There were 3 or 4 other pub/restaurants on same block.It was also only a $20 Uber to airport.
Good
7,5
Pros: Location and Price.
Okay
5,0
Pros: A little outdated. The staff was friendly. The room was clean.
Excellent
10,0
Pros: Everything was excelent
Okay
4,0
Pros: Location
Good
6,3
Pros: The location was perfect for our use and the staff was very helpful.
Details
Reviews
Overall 8,3 Excellent
Based on 1 324 reviews
Cleanliness
8,3
Comfort
8,3
Location
9,0
Services
7,8
Staff
8,6
Value for money
7,7
7,5 Good
Pros: How close it was to the event we were attending!!
Cons: They don't tell you about the 31$ for parking that you need if you have a vehicle!!!
7,0 Good
Pros: The location and price made this hotel a solid place to stay
Cons: The bathroom needs updated
8,0 Excellent
Pros: Great location. Within walking distance of so many great bars and restaurants.
Cons: The bed was hard as a rock!
7,0 Good
Pros: Good valet service USD29 per night. Can walk to East 4th st.
Cons:
10,0 Excellent
Pros: Staff excelent. Location. Clean hotel.
Cons:
8,0 Excellent
Pros:
Cons: Only negative was the hotel ran out of parking and I had to park in an alternate location until the Indians game was over. Then bring car to hotel where I could leave it overnight. Cost a total of $70.00 for parking... ouch!!
7,0 Good
Pros: Friendly staff. Great location. Great value for late-night booking. Booked the room while needing a place to stay in Cleveland traveling from Indiana to Virginia, and the room was ready moments later when we arrived.
Cons: Older building and a bit cold, even with the heat running. There was cold air drafting in from under the window.
8,0 Excellent
Pros: Location was excellent about 10 minute easy walk to rock n roll hall of fame.There was also a Buffalo Wild Wings restaurant/pub next door. There were 3 or 4 other pub/restaurants on same block.It was also only a $20 Uber to airport.
Cons:
7,5 Good
Pros: Location and Price.
Cons: No Parking
5,0 Okay
Pros: A little outdated. The staff was friendly. The room was clean.
Cons: Valet was not waiting outside upon arrival. Bar closed earlier than posted hours.
10,0 Excellent
Pros: Everything was excelent
Cons:
4,0 Okay
Pros: Location
Cons: Please replace the pillows - had three that barely stocked as one - will not return to hotel
6,3 Good
Pros: The location was perfect for our use and the staff was very helpful.
Cons: The room could have used a better cleaning. There were cobwebs in the corners and on the curtains.
The Hotel Cleveland Gateway is right in the center of our vibrant city's most electric neighborhood. The energy of the hospitality-forward Gateway District pairs perfectly with our own vibe. Find inspiration in our guest rooms that feature artwork based on the early American Puritan Day's and the Mayflower. Take meetings with clients in any of our uniquely shaped meeting spaces named in honor of major East Coast cities. After a long day of work, indulge in a memorable meal at the upbeat Gateway Bar & Grill. There, we serve fan-favorite dishes including herb-roasted chicken, shrimp scampi, and salmon bruschetta. We're located in the heart of the vivacious entertainment district and business hub that's bustling with exciting things to do, see, hear, and eat.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
Overall 8,2 Excellent
Based on 2 372 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,0
Pros: Location
Excellent
9,0
Pros: Bed was extremely comfortable and short distance from my Mom's home.
Okay
5,0
Pros: Rooms were spacious. Beds comfy
Mediocre
2,0
Good
7,9
Pros: Clean. Easy parking access. Quick Uber ride to most places.
Excellent
10,0
Pros: Staff was very polite and pleasant. Rooms were clean and comfy
Good
7,1
Pros: Bed comfortable.
Okay
4,0
Pros: beds were comfortable, front desk staff was kind in spite of my stress levels because of parking problems and dissatisfaction with being charged more for my room than I was quoted by BOOKING.COM.
Excellent
9,6
Pros: Everything was nice and clean. Staff was very friendly and helpful!
Mediocre
3,0
Pros: It was close off the highway and close to the event we were attending.
Excellent
8,0
Pros: Staff was responsive to our needs.
Good
6,0
Pros: Location
Details
Reviews
Overall 8,2 Excellent
Based on 2 372 reviews
Service
8,4
Location
8,1
Breakfast
6,4
Room
6,3
WiFi
5,6
Value
5,0
Comfort
4,0
Service
8,6
Location
7,8
Breakfast
6,9
Room
5,7
Value
5,1
Comfort
3,9
Service
8,4
Location
7,9
Breakfast
6,4
Room
5,8
Vibe
4,6
Value
4,5
Comfort
3,6
Service
8,7
Location
8,3
Breakfast
6,8
Room
6,0
Service
8,6
Room
5,9
7,0 Good
Pros: Location
Cons: Self park in open air, no security lot for $18 on a non game night. Room was run down. The tile on the pool floor is not meant for a pool floor. Adults and kids were falling all over it. Super dangerous.
9,0 Excellent
Pros: Bed was extremely comfortable and short distance from my Mom's home.
Cons: The parking was too expensive and not much room to park.
5,0 Okay
Pros: Rooms were spacious. Beds comfy
Cons: The pool was terrible! Chlorine levels made my daughters eyes red for hours and painful into the next day
2,0 Mediocre
Pros:
Cons: Drunk guy then security banged on our door at midnight, then drunk guy banging on our door again at 3:00 AM
7,9 Good
Pros: Clean. Easy parking access. Quick Uber ride to most places.
Cons: The housekeepers were very loud and woke us every morning yelling from room to room to chat between co-workers. Front desk did give her feedback but the parents of toddlers want to sleep in and the weekend was ruined by then. Front desk did knock off our parking, so they tried. Also, the hotel was very close to East 9th and very loud from sirens and such. If I stayed again, I would forego the city view to be further from the street noise.
10,0 Excellent
Pros: Staff was very polite and pleasant. Rooms were clean and comfy
Cons: No all met expectations
7,1 Good
Pros: Bed comfortable.
Cons: I heard the elevator all night.
4,0 Okay
Pros: beds were comfortable, front desk staff was kind in spite of my stress levels because of parking problems and dissatisfaction with being charged more for my room than I was quoted by BOOKING.COM.
Cons: Parking ticket machine was broken. Then, my room key wouldn't work on the parking scanner, which caused me to hold up traffic and also be late to my destination. I booked the room through BOOKING.COM, and I was given the total of all charges, including fees, for a king-size bed. When I checked in, we were given two double beds in a room that cost more than I was quoted. The front desk clerk said that she received my booking with a higher total charge. My BOOKING.COM receipt still shows my original price as being much lower. So, I'm unhappy that I was overcharged and had to deal with parking problems.
9,6 Excellent
Pros: Everything was nice and clean. Staff was very friendly and helpful!
Cons: Due to rain it wasn’t possible to walk to any restaurants. There were no food options near the hotel other than the hotel bar and grille. We had traveled more than 6 hrs by car so we did not want to drive anywhere, nor did were we comfortable using Uber or Lyft.
3,0 Mediocre
Pros: It was close off the highway and close to the event we were attending.
Cons: We were placed by the elevator without being asked and had to request a new room. However, the second was on a floor with two rooms of teenagers and louder than the first. If the front desk hadn't been so curt, I would've called to have another one.
8,0 Excellent
Pros: Staff was responsive to our needs.
Cons:
6,0 Good
Pros: Location
Cons: The way they handled a disruption of our stay by another guests issue.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Overall 8,2 Excellent
Based on 1 296 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
2,0
Pros: The staff was friendly. Nice location.
Good
6,7
Pros: There was no hot water when I tried to shower in the morning. The heat was blaring when we got there for no reason. The coffee and other amenities were not stocked when we got there. Our room was right by a train and you could hear it all night long.
Poor
1,0
Pros: the location
Good
6,3
Pros: Location for my meeting. I visited in late fall and this part of town was very quiet.
Good
7,9
Pros: The pool. The workout facilities were great. The view from the room was great. Rooms and bed were clean. Showers were clean. Sink was clean.
Excellent
9,6
Pros: Great location
Excellent
8,0
Pros: Great location, nice room, great price
Excellent
9,2
Pros: Location was perfect. Lots of restaurants near by and walkable to Rock and Roll Hall of Fame Museum.
Excellent
10,0
Pros: I liked the location of the hotel and it was very clean.
Excellent
10,0
Pros: Location and staff is very friendly & helpful.
Excellent
10,0
Pros: Great hotel and location
Excellent
9,6
Pros: Location
Details
Reviews
Overall 8,2 Excellent
Based on 1 296 reviews
Wellness
9,4
Vibe
8,7
Location
8,4
Service
8,3
Bar
7,8
Room
7,0
Value
4,7
Comfort
4,4
Breakfast
3,3
Location
8,5
Service
8,3
Vibe
8,3
Room
5,9
Comfort
4,1
Location
8,6
Room
6,1
Amenities
6,1
Value
4,8
2,0 Mediocre
Pros: The staff was friendly. Nice location.
Cons: TV didn’t work for a while. When I took the phone to call the front desk the phone didn’t work and never did. TV began working again later. Only two sets of lights, one for the sleeping area and the other for the bathroom. If you are in the sleeping area and turn on the bathroom light the fan also runs. That is very annoying when watching TV or sleeping and you don’t want the sleeping area lights on. The toilet/shower room light/fan should have its own switch. The sink had a drainage problem and would not drain until the water was turned off. There was one bottle of water in the room. If you’re going to provide water shouldn’t there be at least two as most rooms likely have at least two people. We had three people. Also,$14 for a small glass of the house wine seems a bit steep.
6,7 Good
Pros: There was no hot water when I tried to shower in the morning. The heat was blaring when we got there for no reason. The coffee and other amenities were not stocked when we got there. Our room was right by a train and you could hear it all night long.
Cons: Pretty location. Loved the restaurants and bars near.
1,0 Poor
Pros: the location
Cons: The rooms where not available at 3pm for us to check in, we had a wedding reception on May 26 at 630 and our room was not ready not even around 5. The charge us for breakfast even thou it was included on our package. The receptionist was rude. THE WORST
6,3 Good
Pros: Location for my meeting. I visited in late fall and this part of town was very quiet.
Cons: Location somewhat difficult to access. Room heating was poor and couldn’t be adjusted. TV remote didn’t work fully. Hotel is next to a heavily travelled road and was noisy through the night.
7,9 Good
Pros: The pool. The workout facilities were great. The view from the room was great. Rooms and bed were clean. Showers were clean. Sink was clean.
Cons: The price too much. But I guess that's what you pay for when your location is close to everything.
9,6 Excellent
Pros: Great location
Cons:
8,0 Excellent
Pros: Great location, nice room, great price
Cons: nobody ever cleaned our room or replaced our towels
9,2 Excellent
Pros: Location was perfect. Lots of restaurants near by and walkable to Rock and Roll Hall of Fame Museum.
Cons: Lighting in room could be better. While having the restaurants near by is good it can be a bit loud at night. The higher the room the less you would hear it I guess.
10,0 Excellent
Pros: I liked the location of the hotel and it was very clean.
Cons:
10,0 Excellent
Pros: Location and staff is very friendly & helpful.
Cons: Self parking, if not familiar with where it is at it can be very confusing. you also need to take a different elevator to you room. Not a problem for us but other people may find it annoying.
10,0 Excellent
Pros: Great hotel and location
Cons: Parking was expensive
9,6 Excellent
Pros: Location
Cons: Please ic
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Overall 8,1 Excellent
Based on 1 827 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Proximity to venue. Free parking at meters.
Okay
5,0
Pros: The Staff
Excellent
10,0
Pros: Location and cleanliness
Excellent
10,0
Pros: The room was clean and comfortable, the location was decent (if the weather had been nicer for walking, the location would have been perfect).
Excellent
10,0
Pros: Perfect Location. Close (walking distance) to the Rock and Roll Hall of Fame and everything downtown. Also a free shuttle to within 1 mile (i think) of the hotel, if you don't feel like walking. Cookies at Check-In!++ Parking is convenient as well.
Good
7,9
Pros: Location was great. Walking distance to restaurants and museums.
Excellent
9,0
Pros: Shuttle drivers were great. room mini fridge did not work but it was replaced within 10 minutes!
Good
6,7
Pros: Very good located, walking distance to Huntington Convention Center.
Excellent
10,0
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Excellent
8,0
Pros: Location
Excellent
10,0
Pros: Love being greeted with a warm chocolate chip cookie. Staff was always very friendly and helpful. Great having a shuttle to explore the area.
Okay
5,0
Pros: The staff was pleasant
Details
Reviews
Overall 8,1 Excellent
Based on 1 827 reviews
Location
9,0
Service
8,8
Room
6,2
Amenities
6,2
Breakfast
6,2
Cleanliness
5,7
Comfort
5,6
Vibe
5,3
WiFi
5,2
Wellness
4,8
Service
8,8
Location
8,6
Cleanliness
5,2
Comfort
4,8
Room
4,4
Location
9,1
Service
9,0
Value
7,3
Cleanliness
5,5
Comfort
5,4
Room
5,1
Service
8,4
10,0 Excellent
Pros: Proximity to venue. Free parking at meters.
Cons: Room felt humid & carpet damp w/o air on.
5,0 Okay
Pros: The Staff
Cons: It was good price or deal but when you add on parkung and no free breakfast. You can stay in a much nicer place. Our room said queen be but it was a full and our room was smaller than my bedroom at home. On the ladt day I got stuck in the. Elevator
10,0 Excellent
Pros: Location and cleanliness
Cons: It was a little cramped in the lobby but its Sunday Night Football too. So, I get it! That's the only thing I did not enjoy however.
10,0 Excellent
Pros: The room was clean and comfortable, the location was decent (if the weather had been nicer for walking, the location would have been perfect).
Cons: NA
10,0 Excellent
Pros: Perfect Location. Close (walking distance) to the Rock and Roll Hall of Fame and everything downtown. Also a free shuttle to within 1 mile (i think) of the hotel, if you don't feel like walking. Cookies at Check-In!++ Parking is convenient as well.
Cons: The room was VERY small....low ceilings and way in the corner by the Fire Exit (Stairs) I did the 'blind' 3.5 star hotel deal, so I don't know if that made a difference in the quality of the room.
7,9 Good
Pros: Location was great. Walking distance to restaurants and museums.
Cons: Windows were dirty
9,0 Excellent
Pros: Shuttle drivers were great. room mini fridge did not work but it was replaced within 10 minutes!
Cons: only complaint is that the hotel should think about providing coffee in the lobby for guests.
6,7 Good
Pros: Very good located, walking distance to Huntington Convention Center.
Cons: Hotel is outdated, equipment for USB charge was broken.
10,0 Excellent
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Cons:
8,0 Excellent
Pros: Location
Cons: Some of the staff were not pleasant
10,0 Excellent
Pros: Love being greeted with a warm chocolate chip cookie. Staff was always very friendly and helpful. Great having a shuttle to explore the area.
Cons: No.
5,0 Okay
Pros: The staff was pleasant
Cons: The pull out sofa matress was covered in a sawdust like material and the pool and hot tub seemed very murky/dirty.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Overall 7,8 Good
Based on 2 022 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8,3
Pros: Big room, central location, beautiful lobby area
Excellent
9,6
Pros: Comfy bed and location in downtown with valet
Okay
5,8
Pros: Hotel is beautiful. Rooms need updating. Beds are uncomfortable. TV is small, phone didn't work.
Okay
4,0
Pros: Easy to get around but lots of homeless people
Good
7,5
Pros: Beautiful in lobby !! Staff very nice
Poor
1,0
Pros: only location
Good
6,7
Pros: The location & connection to rocket mortgage Fieldhouse & the casino are great. The beds & bedding were excellent. Everything was clean & well kept
Good
6,3
Pros: Location
Excellent
10,0
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Mediocre
3,0
Pros: It was downtown. That's about it.
Excellent
9,0
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Excellent
8,0
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Details
Reviews
Overall 7,8 Good
Based on 2 022 reviews
Service
8,6
Location
8,3
Breakfast
7,4
Bar
6,5
Comfort
5,1
Room
5,1
Wellness
5,0
WiFi
4,9
Value
4,6
Cleanliness
4,5
Pool
1,3
Service
8,7
Location
8,5
Breakfast
7,6
Vibe
6,5
Comfort
4,8
Value
4,5
Room
4,0
Cleanliness
3,7
Service
8,9
Location
8,1
Amenities
6,2
Vibe
6,2
Comfort
4,9
Cleanliness
4,8
Room
4,4
Value
3,7
Service
8,6
Room
4,0
8,3 Excellent
Pros: Big room, central location, beautiful lobby area
Cons: Very noisy area. Noise from the street and traffic went on until about 3am.
9,6 Excellent
Pros: Comfy bed and location in downtown with valet
Cons: Extremely small bathroom for four people. Sad no view. Just interior courtyard.
5,8 Okay
Pros: Hotel is beautiful. Rooms need updating. Beds are uncomfortable. TV is small, phone didn't work.
Cons:
4,0 Okay
Pros: Easy to get around but lots of homeless people
Cons: My entire intent on booking this room was having a large marble bath; was nothing of the sort and never got my two hour soaking bath. Instead it was a standard shallow bath tub and a repainted tub at that. Nothing luxurious here and no marble insight.
7,5 Good
Pros: Beautiful in lobby !! Staff very nice
Cons: The bathroom was dirty !! Toilet small and old !! No ice !!!
1,0 Poor
Pros: only location
Cons: Very old hotel full of dust no cleaning horrible experience.would never suggest anyone in this price.the price they charged for this hotel is not worth it.
6,7 Good
Pros: The location & connection to rocket mortgage Fieldhouse & the casino are great. The beds & bedding were excellent. Everything was clean & well kept
Cons: Having to pay for WIFI was unexpected. Parking & breakfast aren't included in the price. The room was standard like any other hotel, not very big especially with 2 beds.
6,3 Good
Pros: Location
Cons: It’s time for an overhaul
10,0 Excellent
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Cons:
3,0 Mediocre
Pros: It was downtown. That's about it.
Cons: Almost everything. The hotel is in dire need of renovation (carpets coming out from baseboards, nicks/dents everywhere, outdated. The room was NOT clean. Fingerprints, watermarks, hair, etc. Can't believe it's a Marriott 4 star. Never again.
9,0 Excellent
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Cons: The interior definitely needs some upgrades, but don't let that deter you. The lobby, etc. is beautiful though negates by the worn out carpet and other features needed a quick update. The room was a bit small, but was just what we needed and was clean.
8,0 Excellent
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Cons: The room did not meet star standards in my opinion. I would not shower in that tub for anything! It had mold in the tiles and crevices. Not clean!
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7,6 Good
Based on 1 345 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8,3
Pros: I could check in early and it was really helpful for me. Coffee is available always at the hotel lobby. And the breakfast service was more than I expected.
Okay
4,0
Excellent
9,0
Pros: Fabulous breakfast. Location on ground floor was very good. The woman who took care of the breakfast was fantastic!
Good
7,0
Pros: The bed and pillows were pretty comfortable!
Okay
5,4
Pros: Location
Poor
1,0
Pros: Breakfast
Poor
1,0
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Excellent
10,0
Pros: The staff was very nice they answered all my questions the breakfast was very good had a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus that takes you to the Cleveland Clinic
Good
7,9
Pros: The location to Cleveland clinic was great since thats the reason I was there...
Good
7,5
Good
6,0
Pros: Liked the bed and comfort of the room. Staff was accommodating. Location is great. Breakfast was always well stocked. Temperature in the room was good. Shower had plenty of hot water.
Good
6,0
Pros: Location is excellent a i needed to be close to the University. Breakfast was simple but good.
Details
Reviews
Overall 7,6 Good
Based on 1 345 reviews
Location
8,4
Breakfast
8,1
Service
7,9
Room
6,2
Location
8,5
Service
7,9
Breakfast
7,9
Room
4,7
Comfort
4,0
Vibe
2,8
Location
8,7
Service
7,8
Breakfast
7,5
Value
6,7
Room
5,7
Comfort
4,5
Vibe
2,7
Location
8,8
Breakfast
8,3
Room
5,8
8,3 Excellent
Pros: I could check in early and it was really helpful for me. Coffee is available always at the hotel lobby. And the breakfast service was more than I expected.
Cons:
4,0 Okay
Pros:
Cons: My bebclothes had not been changed. I told them and we were given another room
9,0 Excellent
Pros: Fabulous breakfast. Location on ground floor was very good. The woman who took care of the breakfast was fantastic!
Cons:
7,0 Good
Pros: The bed and pillows were pretty comfortable!
Cons: We had to pay for the parking after I paid for the room! It’s crazy because I have never had to pay for parking at a hotel!
5,4 Okay
Pros: Location
Cons: The price
1,0 Poor
Pros: Breakfast
Cons: The staff was rude and rushed at check in. The facility was aging and felt dirty and we were charged for parking.
1,0 Poor
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Cons:
10,0 Excellent
Pros: The staff was very nice they answered all my questions the breakfast was very good had a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus that takes you to the Cleveland Clinic
Cons: Every thing was great I would definitely stay hear again if I ever have to go back to Cleveland
7,9 Good
Pros: The location to Cleveland clinic was great since thats the reason I was there...
Cons: I wanted to pay cash and instead they charged it to my card after I told them not to..Breakfast closes fast so if your not down there by about 30 minutes before it closes you wont get anything...
7,5 Good
Pros:
Cons: I found out after I booked this room that if I called them directly my rate was much cheaper. I chose this because I used the Cleveland Clinic as my location but found out that they have a rate and parking rate that is MUCH lower if I use them directly. I will not be using booking.com for my Cleveland nights any longer.
6,0 Good
Pros: Liked the bed and comfort of the room. Staff was accommodating. Location is great. Breakfast was always well stocked. Temperature in the room was good. Shower had plenty of hot water.
Cons: Second night there was a very loud noise at 3:00 in the morning which woke me up. It lasted for about 10 minutes. Not sure what it was but it was loud. Elevators were showing some wear and tear. Floor in bathroom was dirty
6,0 Good
Pros: Location is excellent a i needed to be close to the University. Breakfast was simple but good.
Cons: room door didn't close on its own, so had to make sure i pulled it closed and the second last day, coffee wasn't replenished. One day it seemed only some of the room cleaning was done, coffee machine left dirty
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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