The Westin Cleveland Downtown

4 stars
777 Saint Clair Avenue Northeast, Cleveland, OH 44114, United States
Cleveland, OH
7,8
Good
based on 1112 reviews
1 112 reviews
Thu 20/11
-
Fri 21/11
1 room, 2 guests
Deals from
R1 846
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
R1 846
King room
R1 969
Standard Room
R2 089
47 more The Westin Cleveland Downtown deals
47 more The Westin Cleveland Downtown deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located a short stroll from Tower City-Public Square Rail Station, Westin Cleveland Downtown provides guests with a convenient base while in Cleveland. It also provides a beauty centre, an express check-in and check-out feature and a swimming pool.

The hotel provides 484 air conditioned rooms filled with all the necessities to ensure an enjoyable stay. All individual bathrooms are equipped with a hair dryer.

The area surrounding the hotel has a range of restaurants and cafés. Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame & Museum are each within walking distance.

7,8
Good rating
Based on 1 112 verified guest reviews

Latest deals for The Westin Cleveland Downtown

Thu 20/11
Fri 21/11
Queen room
2 queen beds
R1 846
nightly with fees
2 queen beds
R1 986
nightly with fees
2 queen beds
R2 192
nightly with fees
King room
1 king bed
R1 969
nightly with fees
1 king bed
R2 184
nightly with fees
1 king bed
R2 889
nightly with fees
Double room
bed type unknown
R2 833
nightly with fees
1 twin bed
R3 354
nightly with fees
1 king bed
R4 435
nightly with fees
Standard Room
1 king bed
R2 089
nightly with fees
1 king bed
R2 192
nightly with fees
bed type unknown
R2 192
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Westin Cleveland Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV

Accessibility and suitability

  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Carbon monoxide detector
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Dining

  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Tea/coffee maker
  • Refrigerator
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV
  • Smartphone dock

Things to do

  • Gift shop
  • Bicycle hire
  • Golf
  • Cycling

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews of The Westin Cleveland Downtown

7,8
Good
1112 verified ratings
Wonderful
564
Very good
183
Good
120
Okay
72
Fair
57
Mediocre
24
Poor
92

Summary of reviews

Guests say
Guests appreciated the hotel's location, noting its proximity to attractions and amenities. However, many expressed dissatisfaction with the service, citing issues such as double charging, poor room maintenance, and disappointing dining experiences. Cleanliness was also a concern for several guests, with reports of dirty rooms and outdated facilities.
AI-generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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Score by provider

All reviews

8.0
Very good
Jason, Sept 2020
Pros (+) Bed was comfortable.
Cons (-) Furniture a bit scuffed.
7.7
Good
Alexa, Nov 2019
Pros (+) The hotel was clean and in a central location.
Cons (-) Please add fabric softener to your sheets! And the light by the room better wasn't working.
6.0
Okay
Anonymous, Jul 2018
Pros (+) I liked the access to food and drink, as well as the view of the lake in our second room.
Cons (-) I did not like how this place was not soundproof - you could hear everything in the room next door.
10
Wonderful
Anonymous, Jan 2018
Pros (+) Cortious staff
2.0
Poor
Anonymous, Jan 2018
Cons (-) Valet left my vehicle dirty. Valet manager was incompetent and rude. All of the staff were rude.
8.5
Very good
Anonymous, Oct 2017
Pros (+) Staff was nice, location was awesome and restaurant and room service were great
Cons (-) Housekeeper was way to noisy every morning
7.1
Good
Anonymous, Aug 2017
Pros (+) We had lunch in their restaurant and I had an amazing beet salad.
Cons (-) I am a Gold Level SPG member. This got me nada. No welcoming gift, no upgrade, no internet access, no late check out, nothing. I have been treated much better at other Westin's.
9.1
Wonderful
Anonymous, Aug 2016
Pros (+) Cleanliness and layout of rooms.
Cons (-) No breakfast included with stay. No garbage can in bathroom or recycling in room period.
6.8
Okay
Anonymous, Aug 2016
Pros (+) The room was clean, we were put on a high floor with a great view. The staff was excellent. I guess I'm just too picky about the cons.
Cons (-) I'm a stickler for good service and the Westin did exactly what they were required to, but nothing more. For example, I asked for a fruit platter & champagne to be put in the room. It was my husband's birthday and it sucked we were stuck in a hotel after a business trip, so I wanted to make it a bit more exciting. Most the fruit was fine, but they didn't pick out the moldy grapes and shriveled ber...
Read more
8.0
Very good
Anonymous, Jul 2016
Pros (+) amenities, proximity to points of interest, great adjacent restaurant
Cons (-) lacking microwave in room, option to request one was not mentioned by the staff; learned about option by default as we were checking out...

Location

777 Saint Clair Avenue Northeast, Cleveland, OH 44114

What's nearby

  • Cleveland Mall278 m
  • Public Square0.5 km
  • Steamship William G. Mather Maritime Museum0.6 km
  • Rock and Roll Hall of Fame0.7 km
  • Terminal Tower0.7 km
  • FirstEnergy Stadium0.8 km
  • Quicken Loans Arena0.8 km
  • St. Peter Church0.8 km
  • Playhouse Square Centre0.9 km
  • Progressive Field1 km
  • West Side Market2.4 km
  • Great Lakes Brewing Company2.4 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Westin Cleveland Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Westin Cleveland Downtown

  • Where is The Westin Cleveland Downtown located?

    The Westin Cleveland Downtown is located at 777 Saint Clair Avenue Northeast in Downtown, 0,5 km from the centre of Cleveland. Cleveland Mall is the closest landmark to The Westin Cleveland Downtown.

  • When is check-in time and check-out time at The Westin Cleveland Downtown?

    Check-in time is 16:00 and check-out time is 11:00 at The Westin Cleveland Downtown.

  • Does The Westin Cleveland Downtown offer free Wi-Fi?

    Yes, The Westin Cleveland Downtown offers free Wi-Fi.

  • How far is The Westin Cleveland Downtown from the airport?

    The Westin Cleveland Downtown is 16,8 km from Cleveland Hopkins Intl. The Westin Cleveland Downtown is 18,1 km from Cleveland Cuyahoga County.

  • How does KAYAK find such great The Westin Cleveland Downtown hotel deals?

    KAYAK scours the web for all room deals available at The Westin Cleveland Downtown in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Cleveland Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Cleveland Downtown.

Nearby hotels and places to stay

Closest

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2 Modern Rooms w/ Restaurant and Bar in the Heart of Cleveland
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2 Downtown Suites under a mile from Rock & Roll HoF & Stadiums
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3 Convenient Rooms Near Rock and Roll Hall of Fame w/ Plush Bedding
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3 Stylish Rooms W/ City Views In Dt Cleveland - Near Rnr Hof
0,04 kmFitness centre, Coffee machineR15 608+

Cheapest

See cheapest stays in Cleveland
3-star hotel
5% cheaperCrowne Plaza Cleveland At Playhouse Square By IHG8.2 Excellent (1 780 reviews)0,71 kmIndoor pool, Fitness centre, RestaurantR1 877+
3-star hotel
Hotel Indigo Cleveland Downtown by IHG7.9 Good (1 048 reviews)0,67 kmFitness centre, Restaurant, Bar/LoungeR2 061+
2-star hotel
Holiday Inn Express Cleveland Downtown By IHG7.6 Good (1 738 reviews)0,44 kmFitness centre, Room service, Free Wi-FiR2 111+
4-star hotel
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside7.1 Good (1 311 reviews)0,38 kmFitness centre, Restaurant, Bar/LoungeR2 145+

Most recommended

See most recommended stays in Cleveland
2 Downtown Suites under a mile from Rock & Roll HoF & Stadiums
10 Excellent (1 review)0,04 kmFitness centre, Coffee machineR10 405+
4-star hotel
Fidelity Hotel
9.2 Excellent (28 reviews)0,38 kmFitness centre, Restaurant, Bar/LoungeR2 499+
3-star hotel
Drury Plaza Hotel Cleveland Downtown9 Excellent (3 427 reviews)0,18 kmIndoor pool, Fitness centre, RestaurantR2 567+
4-star hotel
Hilton Cleveland Downtown9 Excellent (1 259 reviews)0,45 kmIndoor pool, Fitness centre, RestaurantR3 115+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,9
0,5 km
Cleveland Hopkins Intl
16,8 km

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