The Westin Cleveland Downtown

The Westin Cleveland Downtown

777 Saint Clair Avenue Northeast, Cleveland, OH 44114, United States
+1 216 771 7700

based on 562 reviews

The Westin Cleveland Downtown
พ. 27/9
อา. 1/10
Provider for The Westin Cleveland Downtown
Provider for The Westin Cleveland Downtown
Provider for The Westin Cleveland Downtown

About The Westin Cleveland Downtown

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Located a short stroll from Tower City-Public Square Rail Station, Westin Cleveland Downtown provides guests with a convenient base while in Cleveland. It also provides a beauty centre, an express check-in and check-out feature and a swimming pool.

The hotel provides 484 air conditioned rooms filled with all the necessities to ensure an enjoyable stay. All individual bathrooms are equipped with a hair dryer.

The area surrounding the hotel has a range of restaurants and cafés. Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame & Museum are each within walking distance.

Photos of The Westin Cleveland Downtown

Property safety measures

The Westin Cleveland Downtown has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for The Westin Cleveland Downtown

พ. 27/9
อา. 1/10
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Amenities at The Westin Cleveland Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Carbon monoxide detector
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box
  • Bottle of water


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Tea/coffee maker
  • Refrigerator
  • Vending machine (drinks)
  • Vending machine (snacks)


  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Smartphone dock
  • TV


  • Feather pillow
  • Fold-up bed
  • Sofa bed
  • Alarm clock
  • Wardrobe or closet

Things to do

  • Gift shop
  • Bicycle hire
  • Golf
  • Cycling

Parking and transportation

  • Parking
  • Private parking
  • Valet parking


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals


  • Fitness centre

Reviews of The Westin Cleveland Downtown

Very GoodBased on 562 verified guest reviews

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8,0 Very Good
Pros:Bed was comfortable.
Cons:Furniture a bit scuffed.
7,7 Good
Pros:The hotel was clean and in a central location.
Cons:Please add fabric softener to your sheets! And the light by the room better wasn't working.
6,0 Okay
Pros:I liked the access to food and drink, as well as the view of the lake in our second room.
Cons:I did not like how this place was not soundproof - you could hear everything in the room next door.
10,0 Wonderful
Pros:Cortious staff
2,0 Poor
Cons:Valet left my vehicle dirty. Valet manager was incompetent and rude. All of the staff were rude.
8,5 Very Good
Pros:Staff was nice, location was awesome and restaurant and room service were great
Cons:Housekeeper was way to noisy every morning
7,1 Good
Pros:We had lunch in their restaurant and I had an amazing beet salad.
Cons:I am a Gold Level SPG member. This got me nada. No welcoming gift, no upgrade, no internet access, no late check out, nothing. I have been treated much better at other Westin's.
9,1 Wonderful
Pros:Cleanliness and layout of rooms.
Cons:No breakfast included with stay. No garbage can in bathroom or recycling in room period.
6,8 Okay
Pros:The room was clean, we were put on a high floor with a great view. The staff was excellent. I guess I'm just too picky about the cons.
Cons:I'm a stickler for good service and the Westin did exactly what they were required to, but nothing more. For example, I asked for a fruit platter & champagne to be put in the room. It was my husband's birthday and it sucked we were stuck in a hotel after a business trip, so I wanted to make it a bit more exciting. Most the fruit was fine, but they didn't pick out the moldy grapes and shriveled berries. There were two glasses for coffee, but provided only one cup serving of grounds. The bag of coffee itself couldn't be opened easily, and since we were traveling, we had no sharp objects. The vanity mirror was broken. Little stuff adds up and I was overall disappointed for a $250+ night.
8,0 Very Good
Pros:amenities, proximity to points of interest, great adjacent restaurant
Cons:lacking microwave in room, option to request one was not mentioned by the staff; learned about option by default as we were checking out...


777 Saint Clair Avenue Northeast, Cleveland, OH 44114

What's nearby

  • Cleveland Public Library297 m
  • Cleveland Arcade0.4 km
  • Old Stone Church0.5 km
  • Soldiers and Sailors Monument0.5 km
  • Great Lakes Science Center0.6 km
  • Rock and Roll Hall of Fame0.7 km
  • USS Cod0.7 km
  • Terminal Tower0.7 km
  • FirstEnergy Stadium0.8 km
  • Playhouse Square Centre0.9 km
  • Progressive Field1 km
  • Greater Cleveland Aquarium1.3 km



Check in anytime after 16:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Westin Cleveland Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Westin Cleveland Downtown

  • Does The Westin Cleveland Downtown have special cancellation policies due to coronavirus (COVID-19)?

    Guests with existing The Westin Cleveland Downtown reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Westin Cleveland Downtown for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Where is The Westin Cleveland Downtown located?

    The Westin Cleveland Downtown is located at 777 Saint Clair Avenue Northeast in Downtown, 0,5 km from the centre of Cleveland. Cleveland Public Library is the closest landmark to The Westin Cleveland Downtown.

  • When is check-in time and check-out time at The Westin Cleveland Downtown?

    Check-in time is 16:00 and check-out time is 11:00 at The Westin Cleveland Downtown.

  • Does The Westin Cleveland Downtown offer free Wi-Fi?

    Yes, The Westin Cleveland Downtown offers free Wi-Fi.

  • How far is The Westin Cleveland Downtown from the airport?

    The Westin Cleveland Downtown is 16,2 km from Cleveland Hopkins Intl. The Westin Cleveland Downtown is 18,5 km from Cleveland Cuyahoga County.

  • How does KAYAK find such great The Westin Cleveland Downtown hotel deals?

    KAYAK scours the web for all room deals available at The Westin Cleveland Downtown in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Cleveland Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Cleveland Downtown.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0,5 km

Nearest airport

Cleveland Hopkins Intl

Distance to airport

16,8 km