Good to know
|Distance to city centre||0,4 km|
|Nearest airport||Cleveland Hopkins Intl|
|Distance to airport||16,4 km|
|"Really nice new hotel."||(in 26 reviews)|
|"Room was very clean."||(in 53 reviews)|
|"The quietness and the friendly staff."||(in 75 reviews)|
|"Customer service was absolutely terrible."||(in 18 reviews)|
|"Did not have breakfast in the hotel"||(in 8 reviews)|
|"Valet was rude!"||(in 8 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 85 reviews|
|continental breakfast||in 28 reviews|
|floor bar||in 41 reviews|
|great location||in 97 reviews|
|great view||in 120 reviews|
|higher rate||in 4 reviews|
|lake erie||in 8 reviews|
|quicken loans||in 6 reviews|
|roll hall||in 28 reviews|
|rooftop bar||in 47 reviews|
|room service||in 50 reviews|
|room was clean||in 141 reviews|
|staff valet parking||in 134 reviews|
|staff was very friendly||in 146 reviews|
|use the valet||in 50 reviews|
|valet parking||in 106 reviews|
|walking distance||in 53 reviews|
Location was excellent. Front desk was friendly and accommodating.
Didn't like that the credit card machine was down during check-in and I wasn't notified about it at the time. Instead, I was called after 8pm on the night before check-out and told that my credit card was declined, and that I needed to come down to the front desk immediately. My card was never declined, as the front desk THEN told me about the machine being down at the time of check-in. Why lie to me on the phone? A very inconvenient time to do address this mistake too, as I was tired out from a long day and had to get dressed to go 18 floors back down to the lobby, surrounded by a bunch of drunk football fans! Also, a hotel employee knocked on our door that evening, asking if we needed room service (why?), and when we asked about getting aspirin delivered to the room, the employee promised to look into this, yet never returned or let us know. Finally, we were somehow put on the "Go Green" list, even though we never knew about, or agreed to this. Hence, we had no room cleaning service. For the money I spent to stay here, I expected much better overall service, and not as many mistakes as I encountered. Room was clean though.
Clean, modern design. But most importantly, the staff were incredible. Iâ€™ve never experienced a more amazing group of people at any hotel stay.
Good location and modern decor. Room and common areas were very clean. In-room fridge was convenient.
Very modern decor, clean rooms and friendly staff
Location, views, staff.
Wish restaurant was open for lunch
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
based on 2 734 reviews
Things to know
- Friendly service
- Clean rooms
- Modern Hotel
- Great view
Policies vary by room type and provider.
FAQs when booking at Hilton Cleveland Downtown
Where is Hilton Cleveland Downtown located?
Hilton Cleveland Downtown is located at 100 Lakeside Avenue East in Downtown, 0,4 km from the centre of Cleveland. Old Stone Church is the closest landmark to Hilton Cleveland Downtown.
When is check-in time and check-out time at Hilton Cleveland Downtown?
Check-in time is 16:00 and check-out time is 11:00 at Hilton Cleveland Downtown.
Does Hilton Cleveland Downtown offer free Wi-Fi?
No, Hilton Cleveland Downtown does not offer free Wi-Fi.
Does Hilton Cleveland Downtown offer free parking?
No, Hilton Cleveland Downtown does not offer free parking.
Does Hilton Cleveland Downtown offer free airport shuttle service?
No, Hilton Cleveland Downtown does not offer free airport shuttle service.
How far is Hilton Cleveland Downtown from the airport?
Hilton Cleveland Downtown is 16,4 km from Cleveland Hopkins Intl. Hilton Cleveland Downtown is 68,5 km from Akron/Canton.
Can you bring pets to Hilton Cleveland Downtown?
No, pets are not allowed at Hilton Cleveland Downtown.
Does Hilton Cleveland Downtown have a pool?
Yes, Hilton Cleveland Downtown has a pool on-site.
Reviews about Hilton Cleveland Downtown
Most popular landmarks
- Old Stone Church 289 m
- Cleveland Public Library 0,4 km
- Soldiers and Sailors Monument 0,5 km
- FirstEnergy Stadium 0,5 km
- Great Lakes Science Center 0,5 km
- Cleveland Arcade 0,6 km
|Cleveland Hopkins Intl||16,4 km|