Cleveland Marriott Downtown at Key Tower

4 stars
1360 West Mall Drive, Cleveland, OH 44114, United States
Cleveland, OH
+1 216 696 9200
8,7
Very good
based on 488 reviews
488 reviews
Mon 20/7
-
Tue 21/7
2 guests, 1 room
Deals from
R3 039
/Cheapest rate per night
Room type
Provider
Nightly total
King room, bed type unknown
R3 039
Standard Room, 1 king bed
R3 039
Double room, bed type unknown
R3 050
28 more Cleveland Marriott Downtown at Key Tower deals
28 more Cleveland Marriott Downtown at Key Tower deals
Bar
Other
Outdoor view
Restaurant
Patio
Restaurant
Outdoor view
Restaurant
Conference room
Bar
Banquet hall
Lounge
Restaurant
Restaurant
Bedroom
Bar
Bar
Lobby
Lounge
Spa
Dining room
Bar
Bedroom
Spa
Gym
Conference room
Lobby
Spa
Bedroom
Gym
Living room
Lounge
Bedroom
Banquet hall
Gym
Conference room
Bedroom
Living room
Lobby
Bathroom
Living room
Gym
Bedroom
Buffet
Bathroom
Room amenity
Gym
Spa
Other
Banquet hall
Bedroom
Front desk
Building
Living room
Spa
Bedroom
Buffet
Bathroom
Front desk
Photos of Cleveland Marriott Downtown at Key Tower
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Experience the best that Cleveland has to offer at the Cleveland Marriott Downtown at Key Tower. Offering a location matched by few others, our downtown Cleveland Public Square hotel is across the street from the Huntington Convention Center of Cleveland and just steps from the Rock and Roll Hall of Fame & Museum, Rocket Arena, Great Lakes Science Center and Huntington Field. Settle into spacious rooms or suites, where plush bedding and stunning views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal in Il Venetian or The Greatroom. Host your next event at our hotel in downtown Cleveland, Ohio in one of our redesigned event spaces, including our stunning Grand Ballroom. Enjoy creative, inspired cuisine and thoughtful, intuitive planning partners committed to partnering on successful, memorable events.
8,7
Very good
488 reviews

Latest deals for Cleveland Marriott Downtown at Key Tower

Mon 20/7
-
Tue 21/7
King room, bed type unknown
R3 039
nightly with fees
Double room, 2 double beds
R10 149
nightly with fees
Standard Room, 1 king bed
R3 039
nightly with fees
King room, 1 king bed
R3 670
nightly with fees
Double room, 2 double beds
R6 250
nightly with fees
Double room, 2 double beds
R3 039
nightly with fees
King room, bed type unknown
R3 496
nightly with fees
Queen room, bed type unknown
R7 817
nightly with fees
King room, 1 king bed
R3 039
nightly with fees
Double room, 2 double beds
R4 721
nightly with fees
Double room, bed type unknown
R3 050
nightly with fees
Standard Room, bed type unknown
R3 216
nightly with fees
King room, bed type unknown
R3 617
nightly with fees
King room, bed type unknown
R3 249
nightly with fees
Queen room, bed type unknown
R9 235
nightly with fees
Double room, 2 double beds
R3 349
nightly with fees
King room, bed type unknown
R7 221
nightly with fees
Queen room, 1 queen bed
R8 391
nightly with fees
King room, bed type unknown
R3 396
nightly with fees
Double room, 2 double beds
R3 804
nightly with fees
Queen room, bed type unknown
R14 774
nightly with fees
King room, bed type unknown
R3 803
nightly with fees
Double room, 2 double beds
R4 377
nightly with fees
Double room, 2 double beds
R4 377
nightly with fees
King room, 1 king bed
R6 710
nightly with fees
King room, 1 king bed
R7 129
nightly with fees
Double room, 1 king bed
R17 116
nightly with fees
Double room, 2 double beds
R19 064
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Cleveland Marriott Downtown at Key Tower

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Conference rooms

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Dining

  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Outdoor

  • Outdoor fireplace
  • Garden

Laundry

  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Beauty salon

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness classes
  • Fitness centre

Spa

  • Spa
  • Massage

Reviews of Cleveland Marriott Downtown at Key Tower

8,7
Very good
488 verified ratings
Wonderful
272
Very good
66
Good
53
Okay
24
Fair
29
Mediocre
12
Poor
32

Summary of reviews

Guests say
Guests consistently praised the hotel's central location and found it convenient for exploring the city. Many appreciated the friendly and attentive staff, with some describing the service as outstanding. Cleanliness received mixed feedback, with some guests noting clean rooms while others reported issues such as hair in the sink or outdated decor. Opinions on bed comfort were also mixed, with some guests finding the beds comfortable and others describing them as old or uncomfortable. Parking was a common source of frustration, with several guests mentioning difficulty finding parking or high parking fees. Overall, the location and staff were the most positively highlighted aspects.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Cleanliness5 out of 10
Bed Comfort4 out of 10
Parking1.5 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Thomas, Apr 2024
The staff across the board were amazing! So attentive in every part of the hotel! We felt like pampered guests but it is very apparent they have made this their culture. Well done
5.1
Fair
Anonymous, Dec 2018
Pros (+) Staff was very helpful and engaged. Easy to get to from highway and parking was too easy to believe for downtown Cleveland.
Cons (-) After checking in at 5pm we where greated with a memo in our room informing us of a recent water shut off. We had BROWN water up until we checked out. We where also in a room that had what sounded like construction and music playing above us the entire night. I couldn’t sleep a wink with the loud noise. Disssapointed that I paid more for a city view room and felt with these issues.
10
Wonderful
Anonymous, Nov 2016
Pros (+) Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
Cons (-) This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
2.0
Poor
Anonymous, Oct 2016
Cons (-) We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Double...
Read more
10
Wonderful
Anonymous, Sept 2016
Pros (+) Comfortable and easy

Location

1360 West Mall Drive, Cleveland, OH 44114

What's nearby

  • Cleveland Mall62 m
  • Public Square222 m
  • Terminal Tower0.5 km
  • Huntington Bank Field0.7 km
  • Quicken Loans Arena0.7 km
  • Rock and Roll Hall of Fame0.8 km
  • Steamship William G. Mather Maritime Museum0.8 km
  • Progressive Field0.9 km
  • Playhouse Square Centre1.1 km
  • St. Peter Church1.1 km
  • West Side Market2.1 km
  • Great Lakes Brewing Company2.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Cleveland Marriott Downtown at Key Tower

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Cleveland Marriott Downtown at Key Tower

  • Where is Cleveland Marriott Downtown at Key Tower located?

    Cleveland Marriott Downtown at Key Tower is located at 1360 West Mall Drive in Downtown, 0,3 km from the centre of Cleveland. Cleveland Mall is the closest landmark to Cleveland Marriott Downtown at Key Tower.

  • When is check-in time and check-out time at Cleveland Marriott Downtown at Key Tower?

    Check-in time is 16:00 and check-out time is 11:00 at Cleveland Marriott Downtown at Key Tower.

  • How far is Cleveland Marriott Downtown at Key Tower from the airport?

    Cleveland Marriott Downtown at Key Tower is 16,4 km from Cleveland Hopkins Intl. Cleveland Marriott Downtown at Key Tower is 18,3 km from Cleveland Cuyahoga County.

  • How does KAYAK find such great Cleveland Marriott Downtown at Key Tower hotel deals?

    KAYAK scours the web for all room deals available at Cleveland Marriott Downtown at Key Tower in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cleveland Marriott Downtown at Key Tower and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cleveland Marriott Downtown at Key Tower.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
5% cheaperDrury Plaza Hotel Cleveland Downtown9 Excellent (4 053 reviews)0,16 kmIndoor pool, Fitness centre, RestaurantR3 221+
4-star hotel
3% cheaperHilton Cleveland Downtown9 Excellent (1 329 reviews)0,23 kmIndoor pool, Fitness centre, RestaurantR3 319+
4-star hotel
18% cheaperHyatt Regency Cleveland at The Arcade8.4 Excellent (2 055 reviews)0,23 kmFitness centre, Restaurant, Bar/LoungeR2 798+
Near Lakefront & Downtown Attractions, Fitness Center, Bar
6 Good (1 review)0,29 kmFitness centre, Coffee machineR6 084+

Cheapest

See cheapest stays in Cleveland
4-star hotel
37% cheaperThe Westin Cleveland Downtown8 Excellent (1 170 reviews)0,32 kmFitness centre, Restaurant, Bar/LoungeR2 164+
3-star hotel
32% cheaperHampton Inn Cleveland-Downtown8.1 Excellent (1 958 reviews)0,4 kmFitness centre, Room service, Free Wi-FiR2 310+
4-star hotel
27% cheaperHotel Cleveland Autograph Collection7.2 Good (1 172 reviews)0,34 kmFitness centre, Restaurant, Bar/LoungeR2 473+
4-star hotel
26% cheaper
Fidelity Hotel
9.2 Excellent (53 reviews)0,36 kmFitness centre, Restaurant, Bar/LoungeR2 513+

Most recommended

See most recommended stays in Cleveland
2 Downtown Suites under a mile from Rock & Roll HoF & Stadiums
10 Excellent (1 review)0,29 kmFitness centre, Coffee machineR13 453+
Adventure Awaits! Near Huntington Convention Cente
10 Excellent (1 review)0,29 kmFitness centre, Coffee machineR6 719+
4-star hotel
26% cheaper
Fidelity Hotel
9.2 Excellent (53 reviews)0,36 kmFitness centre, Restaurant, Bar/LoungeR2 513+
3-star hotel
5% cheaperDrury Plaza Hotel Cleveland Downtown9 Excellent (4 053 reviews)0,16 kmIndoor pool, Fitness centre, RestaurantR3 221+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,9
0,3 km
Cleveland Hopkins Intl
16,4 km

Everything you need to know for your stay in Cleveland

Complete your trip to Cleveland

Car hire in Cleveland
Hotels in Cleveland