Best Cleveland hotels near Progressive Field
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9,3 Excellent
Based on 4 655 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: We spent a night here after visiting the Rock & Roll Hall of Fame. The complimentary happy hour dinner and breakfast here is very good! No need to wander out and eat at one of the nearby restaurants. Very comfortable room, surprised there were no movie channel offerings (Showtime, etc). Not a valet parking fan, but this is all that is available and it is $27.00 ( we saved $10.00 off this price by becoming a Drury Inn member). Still a good deal, I have never stayed in a Drury location and not been very satisfied!
Excellent
10,0
Pros: Every single employee had a smile and was very willing to help with anything they could. Bar tender was super attentive and gave us suggestions on things to see in the area. We will definitely return.
Excellent
9,6
Pros: 5:30-7 happy hour was amazing Breakfast was fabulous Everyone was friendly and helpful Very comfortable bed Parking is the area is limited so your car must be parked for you but it was fairly prompt
Excellent
10,0
Pros: Everything! The staff were all very courteous. The assistant manager remembered is from this summer when we stayed here for another trip. Impressive! The building is incredible with all the marble. Very beautiful.
Excellent
10,0
Pros: The Included Hot Breakfast was elaborate and superb - Biscuit n gravy; pancakes, waffle, eggs, sausage, pastries/fruits, wide variety of cereal, oatmeal, grits was all fresh. Staff was very attentive. The 3 complimentary beverage per person (alcoholic too) in the evening and the snacks which was almost a full dinner spread from tortilla, rice n beans and chicken; taco stations, soups, salads, popcorns - this was more than a value for money hotel stay.
Excellent
10,0
Pros: Phenomenal experience! We attended a conference at a nearby hotel, but stayed at the Drury. We definitely made the right choice. The staff is incredibly helpful and friendly. The food was wonderful. Breakfast and appetizers (aka dinner) and drinks were provided. We even had popcorn as an evening treat! I have nothing but praise for this hotel. This was my best experience at a hotel in my entire life!
Excellent
8,8
Excellent
10,0
Pros: I love the staff, so friendly and knowledgeable. The location is beautiful as is the hotel.
Excellent
10,0
Pros: Looking for a hotel in Cleveland look no further. Dury's Plaza is great value for money, located in downtown (but far enough away to be quite at night) ambiance, cleanliness, comfort and location are all excellent, great restaurants, Rock and Roll Hall of Fame and stadiums all within walking distance. Breakfast (hot and cold buffet) and 3 free alcoholic drinks, beer, wine, spirits along with enough snacks to provide an evening meal. (hot dogs,jacket potatoes,nachos,pasta,salads and more all free of charge) What's not to like about this hotel absolutely nothing.I will definitely return
Excellent
8,0
Pros: Could have varied the breakfast fare from day to day to make it more interesting.
Excellent
10,0
Pros: Always clean and amazing staff
Excellent
8,3
Details
Reviews
Overall 9,3 Excellent
Based on 4 655 reviews
WiFi
9,4
Service
9,2
Value
9,1
Room
9,1
Breakfast
9,0
Bar
9,0
Vibe
8,9
Location
8,9
Comfort
8,7
Wellness
8,7
Amenities
8,6
Pool
8,3
Food
8,2
Room
9,3
Comfort
9,2
Service
9,2
Breakfast
9,1
Location
9,0
Wellness
8,9
Amenities
8,9
Vibe
8,8
Bar
8,7
Food
8,7
Value
8,6
Bar
9,2
Service
9,2
Room
9,2
Amenities
9,0
Vibe
8,9
Value
8,9
Location
8,9
Pool
8,5
Comfort
8,5
Wellness
8,5
Breakfast
8,5
Food
7,4
Breakfast
9,1
Service
9,1
Room
9,0
Value
8,9
Location
8,8
Amenities
8,7
Comfort
8,6
Food
7,9
Service
9,2
Value
9,1
Location
9,0
Breakfast
8,7
Room
8,6
9,6 Excellent
Pros: We spent a night here after visiting the Rock & Roll Hall of Fame. The complimentary happy hour dinner and breakfast here is very good! No need to wander out and eat at one of the nearby restaurants. Very comfortable room, surprised there were no movie channel offerings (Showtime, etc). Not a valet parking fan, but this is all that is available and it is $27.00 ( we saved $10.00 off this price by becoming a Drury Inn member). Still a good deal, I have never stayed in a Drury location and not been very satisfied!
Cons:
10,0 Excellent
Pros: Every single employee had a smile and was very willing to help with anything they could. Bar tender was super attentive and gave us suggestions on things to see in the area. We will definitely return.
Cons: Can’t think of a thing.
9,6 Excellent
Pros: 5:30-7 happy hour was amazing Breakfast was fabulous Everyone was friendly and helpful Very comfortable bed Parking is the area is limited so your car must be parked for you but it was fairly prompt
Cons: Outdoor seating on porch or benches It was a beautiful day and there was a large outside front area but no place to sit
10,0 Excellent
Pros: Everything! The staff were all very courteous. The assistant manager remembered is from this summer when we stayed here for another trip. Impressive! The building is incredible with all the marble. Very beautiful.
Cons: Cost of parking was a little high but I guess that's what you can expect when downtown. Otherwise, everything was fantastic. No complaints at all.
10,0 Excellent
Pros: The Included Hot Breakfast was elaborate and superb - Biscuit n gravy; pancakes, waffle, eggs, sausage, pastries/fruits, wide variety of cereal, oatmeal, grits was all fresh. Staff was very attentive. The 3 complimentary beverage per person (alcoholic too) in the evening and the snacks which was almost a full dinner spread from tortilla, rice n beans and chicken; taco stations, soups, salads, popcorns - this was more than a value for money hotel stay.
Cons: loved everything - no complaints
10,0 Excellent
Pros: Phenomenal experience! We attended a conference at a nearby hotel, but stayed at the Drury. We definitely made the right choice. The staff is incredibly helpful and friendly. The food was wonderful. Breakfast and appetizers (aka dinner) and drinks were provided. We even had popcorn as an evening treat! I have nothing but praise for this hotel. This was my best experience at a hotel in my entire life!
Cons:
8,8 Excellent
Pros:
Cons: Dont accept forex cards that dont have your name on it
10,0 Excellent
Pros: I love the staff, so friendly and knowledgeable. The location is beautiful as is the hotel.
Cons: No dislikes. Amazing hotel
10,0 Excellent
Pros: Looking for a hotel in Cleveland look no further. Dury's Plaza is great value for money, located in downtown (but far enough away to be quite at night) ambiance, cleanliness, comfort and location are all excellent, great restaurants, Rock and Roll Hall of Fame and stadiums all within walking distance. Breakfast (hot and cold buffet) and 3 free alcoholic drinks, beer, wine, spirits along with enough snacks to provide an evening meal. (hot dogs,jacket potatoes,nachos,pasta,salads and more all free of charge) What's not to like about this hotel absolutely nothing.I will definitely return
Cons:
8,0 Excellent
Pros: Could have varied the breakfast fare from day to day to make it more interesting.
Cons: Dinner menu needs to be reworked to add more variety from day to day. Dinner plates were not as clean as they should have been. Although the windows in the dining room and the public areas were clean, the windows in Room 100 were badly in need of a washing.
10,0 Excellent
Pros: Always clean and amazing staff
Cons:
8,3 Excellent
Pros:
Cons: The staff friendliness. Also parking was $29 per night
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Overall 9,1 Excellent
Based on 2 709 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: It was easy and delightful!
Excellent
10,0
Pros: Staff was really helpful and great location to the stadium.
Excellent
8,0
Pros: The view was amazing
Excellent
8,0
Pros: Location/ pool had a great view. Watched sunrise. Staff very friendly. Hotel employee gave us an upgrade.
Excellent
10,0
Pros: Room Service. Pillows
Okay
5,0
Good
7,1
Excellent
9,2
Pros: The view was fabulous. My girlfriend like the art work, with the various Cleveland street names.
Excellent
10,0
Pros: Everything was great
Poor
1,0
Pros: I WAS RACIALLY PROFILED AND ASSAULTED AT A VENUE INSIDE THE HOTEL AND THEN I WAS ASKED TO LEAVE DESPITE THE POLICE SAID THAT I WAS NOT THE AGGRESSOR......I FEEL LIKE I SHOULD BE ISSUED A FREE STAY WITH BREAKFAST (WHICH I S WHAT I PAID FOR IN THE FIRST PLACE) THIS WAS PLANNED WELL IN ADVANCE FOR MY BIRTHDAY AND THE HOTEL RUINED MY BIRTHDAY
Excellent
10,0
Pros: Gorgeous views, conveniently located
Good
7,9
Pros: The hotel was nice
Details
Reviews
Overall 9,1 Excellent
Based on 2 709 reviews
Vibe
9,9
Location
9,1
Room
9,0
Amenities
8,9
Pool
8,7
Service
8,5
WiFi
6,9
Breakfast
5,5
Value
3,7
Location
9,1
Pool
8,9
Room
8,8
Service
8,8
Cleanliness
8,5
Breakfast
5,9
Value
3,7
Vibe
9,8
Location
9,1
Room
8,9
Bar
8,3
Service
8,2
Breakfast
5,6
Value
3,4
Location
9,2
Service
8,3
10,0 Excellent
Pros: It was easy and delightful!
Cons: That you charge for parking!
10,0 Excellent
Pros: Staff was really helpful and great location to the stadium.
Cons: Nothing I didn’t like about the place.
8,0 Excellent
Pros: The view was amazing
Cons: Would like if breakfast was included
8,0 Excellent
Pros: Location/ pool had a great view. Watched sunrise. Staff very friendly. Hotel employee gave us an upgrade.
Cons: The shower floor...was afraid I would slip and fall.
10,0 Excellent
Pros: Room Service. Pillows
Cons:
5,0 Okay
Pros:
Cons: When we checked in we asked to be upgraded they told us it would be $350 a night I thought they meant $350 a night it turned out to be $550 a night which was out rages I was very disappointed the room was definitely not worth that kind of money
7,1 Good
Pros:
Cons: I spent 3 nights, each day our room was not cleaned til after 4pm, when we had returned to the room to relax , it was ok but not great service.
9,2 Excellent
Pros: The view was fabulous. My girlfriend like the art work, with the various Cleveland street names.
Cons:
10,0 Excellent
Pros: Everything was great
Cons: It was dusty. Dust was in the air when we opened the curtains and you could see it in the alarm clock
1,0 Poor
Pros: I WAS RACIALLY PROFILED AND ASSAULTED AT A VENUE INSIDE THE HOTEL AND THEN I WAS ASKED TO LEAVE DESPITE THE POLICE SAID THAT I WAS NOT THE AGGRESSOR......I FEEL LIKE I SHOULD BE ISSUED A FREE STAY WITH BREAKFAST (WHICH I S WHAT I PAID FOR IN THE FIRST PLACE) THIS WAS PLANNED WELL IN ADVANCE FOR MY BIRTHDAY AND THE HOTEL RUINED MY BIRTHDAY
Cons: THAT I WASTED MY TIME AND NEVER GOT TO ENJOY THE ROOM
10,0 Excellent
Pros: Gorgeous views, conveniently located
Cons: $40 overnight valet parking that took over 40 mins to get after checking out
7,9 Good
Pros: The hotel was nice
Cons: Food was gross, coffee maker in room was broken and the iron turned my blue dress pink also no one working at the hotel could suggest or tell you where anything was located.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Overall 9,0 Excellent
Based on 1 097 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: I like the shower being by the bed.
Excellent
9,6
Pros: Every staff member greeted us with a smile. Staff far exceeded all expectations!!!
Okay
5,0
Pros: SEWER SMELL COMING FROM THE AIR CONDITIONER DUCTS RUSTY IRON DESTROYED A DRESS
Excellent
10,0
Pros: We were upgraded to the Reserve floor! Loved it! Thank you so much!!
Excellent
10,0
Pros: The staff was exceptional. So pleasant and helpful. Stay on the Reserve floor if possible. Lots of amenities. Breakfast and dinner each day . Food was great. Also love the restaurant Adega.
Excellent
10,0
Pros: Reserve level was great
Excellent
8,8
Pros: The facilities were excellent as was the location.
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: The staff is super friendly. The location is close to many different restaurants and bars. There are plenty of activities to do in walking or short uber distance. The bars & lounges on site are incredible.
Excellent
9,0
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Mediocre
2,0
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Excellent
9,2
Pros: Bathroom was really beautiful
Details
Reviews
Overall 9,0 Excellent
Based on 1 097 reviews
Vibe
9,7
Bar
9,3
Location
9,2
Amenities
9,1
Service
8,7
Food
8,6
Breakfast
8,6
Room
7,4
Value
5,3
Location
9,3
Service
8,7
Room
6,0
Comfort
5,5
Service
8,8
Room
6,3
10,0 Excellent
Pros: I like the shower being by the bed.
Cons: The bathroom is pretty small. Room could be a little bigger.
9,6 Excellent
Pros: Every staff member greeted us with a smile. Staff far exceeded all expectations!!!
Cons:
5,0 Okay
Pros: SEWER SMELL COMING FROM THE AIR CONDITIONER DUCTS RUSTY IRON DESTROYED A DRESS
Cons:
10,0 Excellent
Pros: We were upgraded to the Reserve floor! Loved it! Thank you so much!!
Cons: I wish there was coffee maker in the room.
10,0 Excellent
Pros: The staff was exceptional. So pleasant and helpful. Stay on the Reserve floor if possible. Lots of amenities. Breakfast and dinner each day . Food was great. Also love the restaurant Adega.
Cons:
10,0 Excellent
Pros: Reserve level was great
Cons: The room was smaller than a usual suite
8,8 Excellent
Pros: The facilities were excellent as was the location.
Cons: The bathroom being part of the room and not private was different.
10,0 Excellent
Pros: Everything
Cons: It a thing
10,0 Excellent
Pros: The staff is super friendly. The location is close to many different restaurants and bars. There are plenty of activities to do in walking or short uber distance. The bars & lounges on site are incredible.
Cons:
9,0 Excellent
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Cons:
2,0 Mediocre
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Cons: Had unfortunate placement next to a room party that was loud and continued to 3 a.m., staff asked them to quite down around midnight but they picked up again after they left, we had asked to be relocated but another room was never provided.
9,2 Excellent
Pros: Bathroom was really beautiful
Cons: Ben sheets and linen were not the best
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Overall 9,0 Excellent
Based on 973 reviews
All reviews
- All reviews
- Couples
- Families
Good
7,9
Pros: room was big. 15 minute walk to first energy stadium and rock n roll hof
Excellent
10,0
Pros: Everything was awesome!!!
Excellent
10,0
Pros: The room was very comfortable and cozy, it had plenty of room like a luxury Condo
Excellent
10,0
Pros: Breakfast was great. Location was good. Gal that checked us in was very helpful.
Excellent
10,0
Pros: The full size kitchen was more than we expected the bed was soft pillows and comforters were like clouds closet had more than enough room oversized shower was welcoming
Excellent
10,0
Pros: Great downtown location. The 1-bedroom suite was very spacious and it wasn't fill with extraneous furniture. The suite was clean and well maintained. The included breakfast was very good, also.
Excellent
10,0
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Excellent
8,0
Pros: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.
Excellent
10,0
Pros: Loved every thing about it
Good
7,1
Pros: The staff were amazing: friendly, professional, cheerful even though we showed up at 3 in the morning. The location is great too.
Good
7,0
Pros: It's location and it's mix of old and new.
Excellent
8,0
Details
Reviews
Overall 9,0 Excellent
Based on 973 reviews
WiFi
10,0
Location
9,4
Service
8,8
Breakfast
8,4
Room
8,1
Comfort
7,5
Location
9,4
Service
8,6
Comfort
7,7
Room
7,6
Location
9,3
Service
8,6
Room
7,6
Comfort
7,5
7,9 Good
Pros: room was big. 15 minute walk to first energy stadium and rock n roll hof
Cons: we had to wait over 1.5 hours for a room to be ready after the 4:00 pm check in time.
10,0 Excellent
Pros: Everything was awesome!!!
Cons:
10,0 Excellent
Pros: The room was very comfortable and cozy, it had plenty of room like a luxury Condo
Cons: I have nothing bad to say
10,0 Excellent
Pros: Breakfast was great. Location was good. Gal that checked us in was very helpful.
Cons: Didn't like that we had to Valet our vehicle. There was no sign visible directing us to where other parking was located. I felt that the hotel was making us use the valet service and because of this the hotel should have covered the fee for valet.
10,0 Excellent
Pros: The full size kitchen was more than we expected the bed was soft pillows and comforters were like clouds closet had more than enough room oversized shower was welcoming
Cons: I didn’t know were the atm was so I could tip more
10,0 Excellent
Pros: Great downtown location. The 1-bedroom suite was very spacious and it wasn't fill with extraneous furniture. The suite was clean and well maintained. The included breakfast was very good, also.
Cons: An added $36 per night for valet parking. This cost was not revealed until after our reservation was confirmed. Thankfully, there was a city parking lot right in front of the hotel that only cost us $16 for our overnight stay.
10,0 Excellent
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Cons: None
8,0 Excellent
Pros: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.
Cons: Valet parking was over priced at $36.00 a night. I parked across the street and paid $12.00.
10,0 Excellent
Pros: Loved every thing about it
Cons: Great hotel in the heart of everything. Will.stay here again
7,1 Good
Pros: The staff were amazing: friendly, professional, cheerful even though we showed up at 3 in the morning. The location is great too.
Cons: The parking is 36$. We parked elsewhere. The room, though clean, smelled of smoke. The breakfast wasn’t great: pretty greasy/sugary. You get waffles, sausage patties, cereal and yogurt.
7,0 Good
Pros: It's location and it's mix of old and new.
Cons: No
8,0 Excellent
Pros:
Cons: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
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Overall 8,9 Excellent
Based on 1 366 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5,8
Pros: We've stayed here at least 10 times, and in the beginning we loved it, but the last several times, it seemed a bit down at the heels, and our most recent stay definitely confirmed this. We always choose Kimpton because of the pet friendly policy, but this time our (pet-friendly) room was really dirty, with black dog hair all over. As pet owners ourselves, we're pretty sympathetic to this challenge, but the room was really filthy. When we tactfully noted this, the front desk staff answered that they'd "clean it better next time." The bathroom was poorly maintained, with a leaking shower that made the whole room wet, and the grout was all stained. Finally, breakfast was mediocre and took forever; 35 minutes for a plate of eggs. It was a much less pleasant experience than when we started coming here 3-4 years ago.
Excellent
10,0
Pros: Very modern, clean, COMFY beds, great value, super friendly/helpful staff and great amenities.
Excellent
9,0
Pros: We LOVED the lobby, just stunning! The rooms were cozy and well decorated. The staff was very funny and very inviting. The location and our view of the old bank building was perfection. We also loved playing with the dogs of other guest
Good
6,0
Pros: The bed was super comfy and the shower was spacious with great water pressure (regular shower head and rainfall shower head). The location was convenient (easy walking distance) to loads of restaurants and bars. There’s a cvs and an amazing grocery store right next door.
Good
7,5
Pros: Location was great. Bed was comfortable. Very clean.
Excellent
9,0
Pros: Clean and right in the middle of downtown. Walking distance to great restaurants and the arenas. Walking distance to pier, HOF, and Football stadium too.
Okay
5,0
Excellent
10,0
Pros: Great friendly staff!
Excellent
9,6
Excellent
9,6
Pros: The room was lovely. The bathroom was spectacular. Beds were comfortable. Very comfortable.
Excellent
10,0
Pros: Ed was very comfortable. Great shower. Out door patio a great spot to enjoy a drink. Restaurant and bare very good.
Good
7,5
Pros: Clean (except the above mentioned) and friendly staff. Great location! I will give this hotel another try!!
Details
Reviews
Overall 8,9 Excellent
Based on 1 366 reviews
Vibe
9,3
Service
9,1
Location
8,9
Room
7,4
WiFi
6,3
Wellness
5,6
Breakfast
3,4
Service
9,3
Vibe
9,2
Location
9,1
Room
6,9
Cleanliness
6,2
Service
8,8
Location
8,7
Room
6,7
Comfort
6,0
Room
6,7
5,8 Okay
Pros: We've stayed here at least 10 times, and in the beginning we loved it, but the last several times, it seemed a bit down at the heels, and our most recent stay definitely confirmed this. We always choose Kimpton because of the pet friendly policy, but this time our (pet-friendly) room was really dirty, with black dog hair all over. As pet owners ourselves, we're pretty sympathetic to this challenge, but the room was really filthy. When we tactfully noted this, the front desk staff answered that they'd "clean it better next time." The bathroom was poorly maintained, with a leaking shower that made the whole room wet, and the grout was all stained. Finally, breakfast was mediocre and took forever; 35 minutes for a plate of eggs. It was a much less pleasant experience than when we started coming here 3-4 years ago.
Cons: See above.
10,0 Excellent
Pros: Very modern, clean, COMFY beds, great value, super friendly/helpful staff and great amenities.
Cons: The only downside is it’s either valet parking or go search for your own.
9,0 Excellent
Pros: We LOVED the lobby, just stunning! The rooms were cozy and well decorated. The staff was very funny and very inviting. The location and our view of the old bank building was perfection. We also loved playing with the dogs of other guest
Cons: There was a big wet spot on the carpet in our room which made me wonder if an animal had an accident in the room which was a little gross. But it didn't smell so clearly they'd cleaned the rug, which was great. The shower spray is quite powerful and the entire floor gets wet because of the very cool looking but not practical glass wall. The noise was a bit much coming from the housekeeping closet and other guests leaving rooms at about 7:30/8 in the morning, so i wish the insulation were a little better
6,0 Good
Pros: The bed was super comfy and the shower was spacious with great water pressure (regular shower head and rainfall shower head). The location was convenient (easy walking distance) to loads of restaurants and bars. There’s a cvs and an amazing grocery store right next door.
Cons: Street noise was a bit loud in our room but faded after midnight. Valet parking was expensive and REALLY slow/inefficient. No free WiFi. Housekeeping failed to come to our room during the day - I had to go to the desk just to get towels. The restaurant was ok, but the cheese plate was really puny, especially for the price.
7,5 Good
Pros: Location was great. Bed was comfortable. Very clean.
Cons: The room we were given was on the second floor. It had one small window and didn't have much supplemental light to offer so it felt like we were in a basement. Additionally, it was at the back of the hotel, up against an alley. At 4:30AM there was a truck picking up/dropping off things that made an incredible amount of noise.
9,0 Excellent
Pros: Clean and right in the middle of downtown. Walking distance to great restaurants and the arenas. Walking distance to pier, HOF, and Football stadium too.
Cons: I can't believe people are still charging for wifi these days. Not a huge deal, but that should just be included in this day and age.
5,0 Okay
Pros:
Cons: The initial room was tiny and noisy. This is not a 4 star hotel
10,0 Excellent
Pros: Great friendly staff!
Cons: It is a little pricey, but it's a great hotel.
9,6 Excellent
Pros:
Cons: The cost for 1/2 bottle's of red wine from in-room refrigerator was ridiculous at $33 and $35 per bottle. Very unfair pricing.
9,6 Excellent
Pros: The room was lovely. The bathroom was spectacular. Beds were comfortable. Very comfortable.
Cons: I loved mostly everything. We brought our dog and it was hard to find a place to walk her. I also thought the restaurant was very pricey. Because you are in the city you are kinda stuck with where to eat. I am 75 and walking any distance is hard. And moving the car would have been a hassle.
10,0 Excellent
Pros: Ed was very comfortable. Great shower. Out door patio a great spot to enjoy a drink. Restaurant and bare very good.
Cons:
7,5 Good
Pros: Clean (except the above mentioned) and friendly staff. Great location! I will give this hotel another try!!
Cons: Our view was not good, we saw the vents and rooftops of our hotel. I got a water out of the mini fridge and the food from the people( who I'm assuming had this room) before us was still in there in top of everything. Gross...
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
Enjoy a relaxing stay just steps from the city's main attractions at Cleveland Marriott Downtown at Key Tower. Our opulent 25-story hotel is located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland. Settle into our spacious, modern hotel rooms or suites with marble bathrooms and plush bedding and soak in the ambiance of downtown Cleveland with views of city landmarks or Lake Erie. Stay relaxed and focused in our state-of-the-art, third-party, 20,000-square-foot Trilogy Spa. Join us for delicious Italian cuisine at Il Venetian. Host your next event in one of our newly redesigned event spaces. When you're ready to venture out, you'll find that our hotel is just steps from dining and nightlife, as well as the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. We look forward to welcoming you to our delightful hotel in downtown Cleveland, Ohio.
Overall 8,7 Excellent
Based on 1 318 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,0
Pros: Great location
Excellent
10,0
Pros: Location and the hotel itself was so beautiful!
Excellent
10,0
Pros: Helpful staff
Excellent
10,0
Pros: The staff was very friendly & room very clean. Very nice & classy at a great rate
Excellent
10,0
Pros: Clean, spacious room and helpful staff. Hotel was in walking distance to most things I wanted to do.
Excellent
10,0
Pros: Fantastic location in the middle of town. Can walk to all major attractions!
Excellent
9,6
Pros: Right near the Lakefront. Next to the Convention Center
Excellent
10,0
Pros: We liked the burger & bar offer. It was worth it & everything was great
Excellent
10,0
Pros: Friendly, helpful staff. Convenient location. Clean and comfortable room.
Excellent
10,0
Pros: The room had the best view
Excellent
10,0
Pros: Very nice lobby. Gym is absolutely amazing!
Excellent
10,0
Pros: location price
Details
Reviews
Overall 8,7 Excellent
Based on 1 318 reviews
Location
9,1
Cleanliness
9,0
Service
8,7
Room
8,2
WiFi
5,4
Value
5,2
Breakfast
5,1
Pool
1,2
Location
9,3
Service
8,7
Service
8,9
8,0 Excellent
Pros: Great location
Cons:
10,0 Excellent
Pros: Location and the hotel itself was so beautiful!
Cons: All good
10,0 Excellent
Pros: Helpful staff
Cons: Service at the lobby restaurant was slow, breakfast was cold
10,0 Excellent
Pros: The staff was very friendly & room very clean. Very nice & classy at a great rate
Cons:
10,0 Excellent
Pros: Clean, spacious room and helpful staff. Hotel was in walking distance to most things I wanted to do.
Cons:
10,0 Excellent
Pros: Fantastic location in the middle of town. Can walk to all major attractions!
Cons:
9,6 Excellent
Pros: Right near the Lakefront. Next to the Convention Center
Cons: Obsessed with roping off huge sections of the lobby several times a day to clean already spotless floors. The lobby felt like a construction zone the whole week I was there. Useless annoyance!
10,0 Excellent
Pros: We liked the burger & bar offer. It was worth it & everything was great
Cons: It was all good.
10,0 Excellent
Pros: Friendly, helpful staff. Convenient location. Clean and comfortable room.
Cons: No.
10,0 Excellent
Pros: The room had the best view
Cons: Closer self parking
10,0 Excellent
Pros: Very nice lobby. Gym is absolutely amazing!
Cons: No
10,0 Excellent
Pros: location price
Cons:
Enjoy a relaxing stay just steps from the city's main attractions at Cleveland Marriott Downtown at Key Tower. Our opulent 25-story hotel is located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland. Settle into our spacious, modern hotel rooms or suites with marble bathrooms and plush bedding and soak in the ambiance of downtown Cleveland with views of city landmarks or Lake Erie. Stay relaxed and focused in our state-of-the-art, third-party, 20,000-square-foot Trilogy Spa. Join us for delicious Italian cuisine at Il Venetian. Host your next event in one of our newly redesigned event spaces. When you're ready to venture out, you'll find that our hotel is just steps from dining and nightlife, as well as the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. We look forward to welcoming you to our delightful hotel in downtown Cleveland, Ohio.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Overall 8,6 Excellent
Based on 2 761 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Location
Okay
5,4
Pros: The building is amazing, location great,
Excellent
9,6
Pros: The location, the modern amenities, the giant windows, the history of the location. Great service- front desk, bell, and valet were excellent.
Excellent
10,0
Excellent
10,0
Pros: Located close to places we wanted to see. We stayed there before and liked it.
Excellent
10,0
Pros: Location on 4th and Superior is within walking distance to downtown destinations.
Good
7,0
Pros: Great hotel straight in city centre. Very nice style! Good breakfast and large room.
Good
7,4
Pros: The bed wasn’t the best. No mattress pad and small pillows.
Excellent
8,3
Pros: It was close to the event I was attending and there were very good restaurants just outside the door.
Excellent
8,0
Pros: The staff was wonderful and we were in walking distance of everything we needed to get to, so the location was amazing. I was given a delicious cocktail on check-in which was unexpected and fun.
Excellent
9,6
Pros: Super nice staff! Beautiful building.
Excellent
10,0
Pros: The room is spacious and the pillows are soft
Details
Reviews
Overall 8,6 Excellent
Based on 2 761 reviews
Location
9,0
Service
8,5
Amenities
8,2
Room
7,3
Breakfast
6,7
WiFi
6,3
Bar
6,2
Location
9,1
Service
8,4
Room
7,0
Breakfast
6,6
Comfort
6,3
Location
9,0
Service
8,3
Amenities
8,2
Vibe
8,0
Room
7,4
Comfort
6,3
Location
9,2
Service
8,5
Amenities
8,2
Vibe
7,9
Room
6,6
Comfort
5,9
Location
8,9
Service
8,5
Vibe
7,9
Amenities
7,8
Room
6,4
Comfort
5,4
8,3 Excellent
Pros: Location
Cons: Second floor lobby makes check in and out more difficult Especially when you have to walk through the arcade to get to the other end of hotel to your room.
5,4 Okay
Pros: The building is amazing, location great,
Cons: When me and my family arrived we were told our room was not available. That they could give us ( family of 4) a room with 1 bed and a cot. After relaying my disapproval and taking to manager they gave us a room with 2 full beds( too small) and a view of a brick wall ( we booked a city view)
9,6 Excellent
Pros: The location, the modern amenities, the giant windows, the history of the location. Great service- front desk, bell, and valet were excellent.
Cons: The weddings limited our access through the hotel. The bed seemed old, made a lot of creaky sounds.
10,0 Excellent
Pros:
Cons: There was a lot of noice in the hallway, until almost midnight
10,0 Excellent
Pros: Located close to places we wanted to see. We stayed there before and liked it.
Cons: Not enough to comment.
10,0 Excellent
Pros: Location on 4th and Superior is within walking distance to downtown destinations.
Cons:
7,0 Good
Pros: Great hotel straight in city centre. Very nice style! Good breakfast and large room.
Cons:
7,4 Good
Pros: The bed wasn’t the best. No mattress pad and small pillows.
Cons: The noise was more than a bit bothersome
8,3 Excellent
Pros: It was close to the event I was attending and there were very good restaurants just outside the door.
Cons: That they closed off area many public areas for special events and made it difficult to get to rooms.
8,0 Excellent
Pros: The staff was wonderful and we were in walking distance of everything we needed to get to, so the location was amazing. I was given a delicious cocktail on check-in which was unexpected and fun.
Cons: We were put in a room next to the parking garage and had to hear the honks from people locking their cars/car alarms all morning (we had a late night out at a concert and were not able to sleep in). The room service food quality was also very poor.
9,6 Excellent
Pros: Super nice staff! Beautiful building.
Cons: Nothing
10,0 Excellent
Pros: The room is spacious and the pillows are soft
Cons: The bed is very uncomfortable
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Overall 8,6 Excellent
Based on 1 808 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8,3
Pros: Friendly cleaning staff. Great location
Excellent
9,6
Pros: The complimentary breakfast was great. Hot and cold options. I loved the mango smoothies
Good
7,1
Pros: I liked the staff; Mary in particular was very helpful.
Excellent
9,2
Pros: Location was very good. Valet parking was convenient, but pricy. Staff was courteous and helpful. Room was clean.
Excellent
10,0
Pros: Everything was nice , clean and comfortable. Great location.
Excellent
10,0
Pros: Close to the Rock and Roll Hall of Fame
Excellent
10,0
Pros: Spacious room.
Excellent
10,0
Pros: Location was great, staff friendly!
Excellent
9,0
Pros: Location was great
Excellent
10,0
Pros: Very clean
Excellent
9,2
Pros: Location for us was terrific.
Excellent
8,0
Pros: The valet parking was convenient. The room looked a bit less institutional than most hotel rooms with a few added decorative touches. The staff were all very nice.
Details
Reviews
Overall 8,6 Excellent
Based on 1 808 reviews
Service
8,9
Location
8,8
Cleanliness
8,5
Breakfast
8,1
WiFi
7,8
Room
7,3
Amenities
7,2
Vibe
7,0
Value
6,1
Pool
1,0
Bar
0,0
Service
9,3
Location
9,1
Cleanliness
8,6
Breakfast
8,1
Amenities
7,5
Room
7,2
Value
6,4
Service
8,9
Cleanliness
8,8
Location
8,3
Breakfast
7,7
Room
6,8
Value
6,1
Service
9,1
Location
9,0
Cleanliness
8,4
Breakfast
8,3
Room
6,8
8,3 Excellent
Pros: Friendly cleaning staff. Great location
Cons: Safe & fridge in room
9,6 Excellent
Pros: The complimentary breakfast was great. Hot and cold options. I loved the mango smoothies
Cons: The traffic noise from 9th street was relentless. It eased up a bit by Sunday evening, but Friday and Saturday were all night affairs.
7,1 Good
Pros: I liked the staff; Mary in particular was very helpful.
Cons: I did not like how the placement of furniture made the desk and chair (only one chair in the room) as well as the closet/wardrobe almost unusable.
9,2 Excellent
Pros: Location was very good. Valet parking was convenient, but pricy. Staff was courteous and helpful. Room was clean.
Cons: Breakfast was mediocre, but that is what I expected.
10,0 Excellent
Pros: Everything was nice , clean and comfortable. Great location.
Cons:
10,0 Excellent
Pros: Close to the Rock and Roll Hall of Fame
Cons:
10,0 Excellent
Pros: Spacious room.
Cons:
10,0 Excellent
Pros: Location was great, staff friendly!
Cons: My sensitive nose picked up the smell of stale cigarette smoke...wasn't a deal breaker for a single guy here to watch ballgames, but with a lady or family member I wouldn't have been thrilled...
9,0 Excellent
Pros: Location was great
Cons: Didn't have mini fridge or microwave but only staying one night we didn't need it. I could see where staying multiple nights that would be a pain though!
10,0 Excellent
Pros: Very clean
Cons: Nothing
9,2 Excellent
Pros: Location for us was terrific.
Cons: Everything was fine
8,0 Excellent
Pros: The valet parking was convenient. The room looked a bit less institutional than most hotel rooms with a few added decorative touches. The staff were all very nice.
Cons: I didn’t really care for the breakfast. The fruit wasn’t very fresh and the eggs did nit taste good to me.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams and PNC is just next door. We are within walking distance of many attractions including: Rocket Mortgage Fieldhouse, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WiFi, hot complimentary breakfast, evening refresher Tuesday, Wednesday and Thursday and a 24-hour fitness center.
Overall 8,6 Excellent
Based on 1 686 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Room, staff, location, and cleanliness.
Excellent
9,2
Pros: Hallway smelled like an inexpensive motel but not the room. Public spaces looked rundown but room better.
Excellent
10,0
Pros: The rooms are great with high ceilings and. Wood floors. Breakfast was good. Friendly service.
Good
7,5
Pros: Location was within walking distance to everywhere we wanted to go Rock n Roll Hall of Fame, stadium,restaurant and casino.
Excellent
9,2
Pros: Great location for what I needed, train to airport, Progressive Field and R/R Hall of Fame. Breakfast was good, Happy hour was nice.
Excellent
10,0
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Excellent
9,6
Pros: The room was spacious. The bed was very comfortable. The room had nice amenities. The bathroom was clean and the shower was nice. The breakfast was more than I was expecting. Try the pancake maker. Very cool! Located near many CLE attractions.
Excellent
10,0
Pros: The breakfast was phenomenal! The lady at the front desk was very outgoing and provided us with water.
Excellent
10,0
Pros: The room was surprisingly large.
Excellent
10,0
Pros: Expectation were exceeded when it came to location, staff, service, happy hour and breakfast. Room size, room contents and view were impressive. Will stay here again. Only negative was the elevators.
Excellent
10,0
Pros: Awesome location right near everything. Beautiful building with great architecture.
Excellent
9,6
Pros: Big guest room with hardwood floor...nice
Details
Reviews
Overall 8,6 Excellent
Based on 1 686 reviews
WiFi
9,3
Bar
9,1
Location
9,0
Comfort
8,9
Room
8,7
Cleanliness
8,6
Service
8,3
Breakfast
7,9
Vibe
7,5
Amenities
7,1
Comfort
9,3
Room
9,1
Location
8,9
Service
8,6
Cleanliness
8,3
Breakfast
7,8
Vibe
7,1
Amenities
6,9
Comfort
9,0
Location
8,9
Cleanliness
8,8
Room
8,7
Service
8,4
Breakfast
8,2
Value
6,8
Service
8,2
Room
8,0
10,0 Excellent
Pros: Room, staff, location, and cleanliness.
Cons: I have no unfavorable observations to make about this hotel.
9,2 Excellent
Pros: Hallway smelled like an inexpensive motel but not the room. Public spaces looked rundown but room better.
Cons: See above
10,0 Excellent
Pros: The rooms are great with high ceilings and. Wood floors. Breakfast was good. Friendly service.
Cons: No swimming pool
7,5 Good
Pros: Location was within walking distance to everywhere we wanted to go Rock n Roll Hall of Fame, stadium,restaurant and casino.
Cons: Trouble using the elevator. Didn’t realize it was like a door key!
9,2 Excellent
Pros: Great location for what I needed, train to airport, Progressive Field and R/R Hall of Fame. Breakfast was good, Happy hour was nice.
Cons:
10,0 Excellent
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Cons:
9,6 Excellent
Pros: The room was spacious. The bed was very comfortable. The room had nice amenities. The bathroom was clean and the shower was nice. The breakfast was more than I was expecting. Try the pancake maker. Very cool! Located near many CLE attractions.
Cons: The toiletries were very fragrant. It was a bit over powering. I left my body wash at home and that was a bad idea, since I’m sensitive to strong scents. Not a big deal, just be expectant.
10,0 Excellent
Pros: The breakfast was phenomenal! The lady at the front desk was very outgoing and provided us with water.
Cons:
10,0 Excellent
Pros: The room was surprisingly large.
Cons: Great room, great experience!
10,0 Excellent
Pros: Expectation were exceeded when it came to location, staff, service, happy hour and breakfast. Room size, room contents and view were impressive. Will stay here again. Only negative was the elevators.
Cons: Elevators were too small and slow-ish.
10,0 Excellent
Pros: Awesome location right near everything. Beautiful building with great architecture.
Cons: Nothing. Excellent all around.
9,6 Excellent
Pros: Big guest room with hardwood floor...nice
Cons: Cheese omelet was a little dry and could have been hotter.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams and PNC is just next door. We are within walking distance of many attractions including: Rocket Mortgage Fieldhouse, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WiFi, hot complimentary breakfast, evening refresher Tuesday, Wednesday and Thursday and a 24-hour fitness center.
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Overall 8,6 Excellent
Based on 1 210 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: The room was nice and staff was nice.
Excellent
8,0
Excellent
10,0
Pros: The staff, the room, the restaurant!
Excellent
8,0
Pros: Location
Okay
4,0
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Excellent
8,3
Pros: Clean room and fresh sheets was very inviting. Loved the room darkening curtains and ability to keenly cool room fast.
Excellent
9,2
Pros: Friendly employees
Excellent
10,0
Pros: Every member of the staff accomodated my needs and treated me world class. I was very impressed to learn if the complementary shuttle. I used this often while here. The drivers were friendly and talked with me like we were best friends. The staff at the front desk were very polite and helpful. The bartender and restaurant staff were so kind and made me feel like this was my home away from home. Traveling away from family can feel lonely and isolating, but my needs and comforts were antcipated and expectations exceeded. The room was very comfortable and clean. I will come back here next time I am in town. I recommend this hotel for anyone visiting the area.
Excellent
9,6
Pros: Super comfy beds and friendly staff! Thanks for the wonderful stay.
Okay
4,0
Pros: the only good thing is the location
Excellent
9,0
Pros: Always like staying there. Nice rooms. Comfy beds.
Mediocre
3,8
Pros: The pool and hot tub in the basement
Details
Reviews
Overall 8,6 Excellent
Based on 1 210 reviews
Location
8,3
Service
8,0
Room
6,4
WiFi
6,3
Breakfast
6,0
Value
4,7
Location
8,6
Service
7,9
Room
6,0
Breakfast
5,5
Value
4,9
Location
8,5
Service
8,3
Bar
8,1
Room
6,3
Breakfast
5,5
Value
4,2
Service
8,3
Location
8,2
Room
5,9
Value
5,3
Location
8,3
Room
5,2
9,2 Excellent
Pros: The room was nice and staff was nice.
Cons: We didn't have a shower curtain and were charged for valet eventhough we didn't use the service
8,0 Excellent
Pros:
Cons: Breakfast buffet was fairly lame.
10,0 Excellent
Pros: The staff, the room, the restaurant!
Cons: I just wish they had a easier way to park your vehicle instead of valet. We had to search for a while and only found a spot because we called and they told us a 24 hour parking garage
8,0 Excellent
Pros: Location
Cons: No
4,0 Okay
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Cons: The women at the front desk were very unfriendly and not accommodating at all to the point of being rude. Very disappointing worst experience at a Crown Plaza in my forty years of traveling.
8,3 Excellent
Pros: Clean room and fresh sheets was very inviting. Loved the room darkening curtains and ability to keenly cool room fast.
Cons: Would have liked the breakfast to be complimentary. We were ok Valet parking but being charged for valet and breakfast with a hefty price tag for room.
9,2 Excellent
Pros: Friendly employees
Cons: No safe in room.
10,0 Excellent
Pros: Every member of the staff accomodated my needs and treated me world class. I was very impressed to learn if the complementary shuttle. I used this often while here. The drivers were friendly and talked with me like we were best friends. The staff at the front desk were very polite and helpful. The bartender and restaurant staff were so kind and made me feel like this was my home away from home. Traveling away from family can feel lonely and isolating, but my needs and comforts were antcipated and expectations exceeded. The room was very comfortable and clean. I will come back here next time I am in town. I recommend this hotel for anyone visiting the area.
Cons: Honestly, I cant pinpoint one area that could have been better. This is a world class hotel!
9,6 Excellent
Pros: Super comfy beds and friendly staff! Thanks for the wonderful stay.
Cons: Everything was perfect!
4,0 Okay
Pros: the only good thing is the location
Cons: Old, stinky, expensive, it should never be a 4 stars.
9,0 Excellent
Pros: Always like staying there. Nice rooms. Comfy beds.
Cons: NO water pressure!!!!!!!!!!!!!!!!!
3,8 Mediocre
Pros: The pool and hot tub in the basement
Cons: The rooms and staff, the hotel is outdated, room had a bad smell, one of the staff members suddenly entered my room out of nowhere while I was getting my way to the shower with no reason and when I reported it they seems like they didn’t care too much about it... what a bad experience
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
Overall 8,4 Excellent
Based on 2 201 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: Cool vibes, chic ambience, friendly staff. I like that they have a Starbucks and Urban Farmer (restaurant) onsite. A+++ experience. Staff is super friendly. Thank you!
Excellent
10,0
Pros: The Beauty of it!!! Great location and lovely rooms!
Excellent
10,0
Pros: Friendly staff
Excellent
10,0
Pros: Clean quiet close to the action
Excellent
10,0
Pros: I had to leave early and was not able to have breakfast - next time.
Mediocre
3,0
Pros: The location and it is a very nice hotel
Mediocre
2,0
Pros: Location
Poor
1,0
Pros: Location
Okay
5,0
Excellent
10,0
Pros: The hotel was centered in downtown Cleveland so, most everything was within walking distance. It was a GREAT location. Very clean, Starbucks and a restraunt was located in the hotel which was convenient as well.
Okay
5,0
Pros: The restaurant, Urban Farmer, was great. The shower and the view from the room were good. That’s it.
Excellent
10,0
Pros: Location
Details
Reviews
Overall 8,4 Excellent
Based on 2 201 reviews
Wellness
9,7
Location
8,5
Service
8,1
Room
7,3
Comfort
5,7
Cleanliness
5,6
Breakfast
5,6
Value
5,2
WiFi
5,2
Location
8,7
Service
8,2
Room
7,1
Bar
6,9
Cleanliness
5,9
Location
8,8
Service
8,0
Room
5,6
Cleanliness
5,6
Service
8,1
Room
7,2
Comfort
5,6
10,0 Excellent
Pros: Cool vibes, chic ambience, friendly staff. I like that they have a Starbucks and Urban Farmer (restaurant) onsite. A+++ experience. Staff is super friendly. Thank you!
Cons: NA
10,0 Excellent
Pros: The Beauty of it!!! Great location and lovely rooms!
Cons: Nothing
10,0 Excellent
Pros: Friendly staff
Cons:
10,0 Excellent
Pros: Clean quiet close to the action
Cons: expensive valet per night at $40.00
10,0 Excellent
Pros: I had to leave early and was not able to have breakfast - next time.
Cons: Nothing
3,0 Mediocre
Pros: The location and it is a very nice hotel
Cons: We had to wait over 3 hours to check in! One hour past the normal check in time. We were not offered any compensation what so ever for our wasted time. All we wanted to do was freshen up and have a key to go meet our friends and return later. FRUSTRATING!
2,0 Mediocre
Pros: Location
Cons: Entire hotel is extremely dark & poorly lit to the point where it feels unsafe. Room level lighting is very dim. The room was poorly designed for customer use. Bathroom floor tiles get extremely slippery. Feels like a bad design interpretation from HGTV
1,0 Poor
Pros: Location
Cons: Cleanliness, customer service, beds were below average. Could t even check in until 5:30pm.
5,0 Okay
Pros:
Cons: Had more of a motel feel than hotel. The beds were very uncomfortable and were almost on the floor. Our room didn’t have any wash cloths or hand towels, just bath towels.
10,0 Excellent
Pros: The hotel was centered in downtown Cleveland so, most everything was within walking distance. It was a GREAT location. Very clean, Starbucks and a restraunt was located in the hotel which was convenient as well.
Cons: The only thing that would've been nice is if there were a jacuzzi or pool on the premises. Luckily it was cold while I was there so, the pool wasnt needed.
5,0 Okay
Pros: The restaurant, Urban Farmer, was great. The shower and the view from the room were good. That’s it.
Cons: Just to give this context, I stay in about 60-70 hotels per year. This is THE worst hotel I have ever stayed at. Ever. The doors all around you on your floor slam so loud almost non-stop between 7am and midnight or later. It was so stressful as you can’t work, relax or sleep much. my first night of two, the door slamming didn’t stop until 2am. As I only got three hours of sleep as a result, I tried to take a nap later that day but again the doors from adjacent rooms kept slamming over and over so I just reconciled to getting two sleepless nights.
10,0 Excellent
Pros: Location
Cons: No
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
The Hotel Cleveland Gateway is right in the center of our vibrant city's most electric neighborhood. The energy of the hospitality-forward Gateway District pairs perfectly with our own vibe. Find inspiration in our guest rooms that feature artwork based on the early American Puritan Day's and the Mayflower. Take meetings with clients in any of our uniquely shaped meeting spaces named in honor of major East Coast cities. After a long day of work, indulge in a memorable meal at the upbeat Gateway Bar & Grill. There, we serve fan-favorite dishes including herb-roasted chicken, shrimp scampi, and salmon bruschetta. We're located in the heart of the vivacious entertainment district and business hub that's bustling with exciting things to do, see, hear, and eat.
Overall 8,3 Excellent
Based on 1 347 reviews
All reviews
- All reviews
Good
7,5
Pros: Location is close to the stadiums and lots of bar and grill restaurant. Walking distance to Rock and Roll Hall of fame.
Excellent
10,0
Pros: Location was great within walking distance of the Cleveland baseball game.
Excellent
8,0
Good
7,9
Pros: room was clean and comfortable; breakfast was very good, and service was great; staff at the front desk are very helpful
Excellent
10,0
Pros: Christen was most helpful when checking in. She did her best to accommodate my requests
Excellent
8,0
Pros: The facility was clean, the staff efficient. The valet service was speedy.
Good
7,1
Pros: Location is very good.
Excellent
8,3
Pros: Location good Breakfast buffet was OK.
Good
6,7
Excellent
9,2
Pros: Location
Excellent
10,0
Pros: The room was very pleasant, clean and neat. The staff was very accommodating and friendly. The hotel is right across the street from the Rocket Mortgage Fieldhouse where we were attending a concert (The Black Keys rock!). Tons of restaurants within walking distance. Used valet parking at the hotel so we didn’t worry about where the car was parked. And complimentary breakfast topped off our stay!
Okay
4,0
Pros: Location
Good
6,3
Pros: The location was perfect for our use and the staff was very helpful.
Details
Reviews
Overall 8,3 Excellent
Based on 1 347 reviews
Cleanliness
8,3
Comfort
8,3
Location
9,0
Services
7,9
Staff
8,6
Value for money
7,7
7,5 Good
Pros: Location is close to the stadiums and lots of bar and grill restaurant. Walking distance to Rock and Roll Hall of fame.
Cons: A little bit old but it was renovated good enough to satisfy customer like me.
10,0 Excellent
Pros: Location was great within walking distance of the Cleveland baseball game.
Cons:
8,0 Excellent
Pros:
Cons: Only negative was the hotel ran out of parking and I had to park in an alternate location until the Indians game was over. Then bring car to hotel where I could leave it overnight. Cost a total of $70.00 for parking... ouch!!
7,9 Good
Pros: room was clean and comfortable; breakfast was very good, and service was great; staff at the front desk are very helpful
Cons: it was very noisy - the hotel is close proximity to the stadium (so great for fans), but makes for noisy nights; I'm also not sure the windows in my room were able to close and lock completely which didn't help.
10,0 Excellent
Pros: Christen was most helpful when checking in. She did her best to accommodate my requests
Cons: The bar closed at 10.
8,0 Excellent
Pros: The facility was clean, the staff efficient. The valet service was speedy.
Cons: -Breakfast was average/unremarkable (selection, preparation, etc). Could've been better, given the comparable price point. -The maps (for walking/exploring sights, etc) are poor color copy print-outs that were illegible.
7,1 Good
Pros: Location is very good.
Cons: Was very average but way,way,way overpriced. No microwave or fridge.
8,3 Excellent
Pros: Location good Breakfast buffet was OK.
Cons: Great Location and very clean. Staff was friendly.
6,7 Good
Pros:
Cons: The location was perfect. Staff was nice. Needs updated!
9,2 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: The room was very pleasant, clean and neat. The staff was very accommodating and friendly. The hotel is right across the street from the Rocket Mortgage Fieldhouse where we were attending a concert (The Black Keys rock!). Tons of restaurants within walking distance. Used valet parking at the hotel so we didn’t worry about where the car was parked. And complimentary breakfast topped off our stay!
Cons: No water pressure in the shower!
4,0 Okay
Pros: Location
Cons: Please replace the pillows - had three that barely stocked as one - will not return to hotel
6,3 Good
Pros: The location was perfect for our use and the staff was very helpful.
Cons: The room could have used a better cleaning. There were cobwebs in the corners and on the curtains.
The Hotel Cleveland Gateway is right in the center of our vibrant city's most electric neighborhood. The energy of the hospitality-forward Gateway District pairs perfectly with our own vibe. Find inspiration in our guest rooms that feature artwork based on the early American Puritan Day's and the Mayflower. Take meetings with clients in any of our uniquely shaped meeting spaces named in honor of major East Coast cities. After a long day of work, indulge in a memorable meal at the upbeat Gateway Bar & Grill. There, we serve fan-favorite dishes including herb-roasted chicken, shrimp scampi, and salmon bruschetta. We're located in the heart of the vivacious entertainment district and business hub that's bustling with exciting things to do, see, hear, and eat.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
Overall 8,2 Excellent
Based on 2 339 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: The front desk staff was extremely helpful and let me check in early.
Good
7,0
Pros: Location
Excellent
9,0
Pros: The garden sleep bed and comfortable pillows.
Excellent
10,0
Pros: The bed and rooms where really clean
Okay
5,5
Pros: The room was extremely comfortable.
Excellent
10,0
Pros: Convenient location. 30 minutes max to greater cleveland area Aurora, Crocker Park, Beachwood and 15 minute walk downtown Cleveland. Room on 8th floor great biew of coty at night. . ,
Good
7,9
Pros: Hotel staff was AWESOME! Friendly and helpful with requests and information about area. The food in the hotel is great! (Had dinner and Breakfast in the hotel dining area)
Excellent
10,0
Pros: Check in person was awesome..breakfast was delicious.. Room was great..clean and comfortable.a little expensive
Excellent
9,6
Pros: Excellent location, very friendly staff
Excellent
9,6
Pros: Location
Good
6,0
Pros: Location
Good
6,7
Pros: The security guard was awesome! And the shuttle driver that took us to the game was amazing had great stories talking about the city’s history on the way to the game!
Details
Reviews
Overall 8,2 Excellent
Based on 2 339 reviews
Service
8,4
Location
8,1
Breakfast
6,2
Room
6,2
WiFi
5,4
Value
4,8
Comfort
4,1
Service
9,0
Location
8,0
Breakfast
6,6
Room
5,2
Value
4,7
Comfort
4,0
Service
8,3
Location
7,9
Breakfast
6,3
Room
5,4
Value
4,4
Vibe
4,3
Comfort
3,7
Service
8,6
Location
8,4
10,0 Excellent
Pros: The front desk staff was extremely helpful and let me check in early.
Cons:
7,0 Good
Pros: Location
Cons: Self park in open air, no security lot for $18 on a non game night. Room was run down. The tile on the pool floor is not meant for a pool floor. Adults and kids were falling all over it. Super dangerous.
9,0 Excellent
Pros: The garden sleep bed and comfortable pillows.
Cons: Are room was next to the elevator, pretty noisy.
10,0 Excellent
Pros: The bed and rooms where really clean
Cons:
5,5 Okay
Pros: The room was extremely comfortable.
Cons: The hot tub wasn’t functioning and it looked disgusting. The pool had like toilet paper or something in it and other guess were jumping in and fighting in the pool area and a worker never came even though we made them aware so we had to leave and couldn’t enjoy pool time with our children.
10,0 Excellent
Pros: Convenient location. 30 minutes max to greater cleveland area Aurora, Crocker Park, Beachwood and 15 minute walk downtown Cleveland. Room on 8th floor great biew of coty at night. . ,
Cons: Parking should be complimentary or at least reduced
7,9 Good
Pros: Hotel staff was AWESOME! Friendly and helpful with requests and information about area. The food in the hotel is great! (Had dinner and Breakfast in the hotel dining area)
Cons: For the price, it is a little run down. :-( Hotel "extras" are overpriced....movie for the kids was $20. :-(
10,0 Excellent
Pros: Check in person was awesome..breakfast was delicious.. Room was great..clean and comfortable.a little expensive
Cons: A little expensive
9,6 Excellent
Pros: Excellent location, very friendly staff
Cons: Mattress was lumpy and made my back hurt
9,6 Excellent
Pros: Location
Cons: Thought breakfast could have been included in price
6,0 Good
Pros: Location
Cons: The way they handled a disruption of our stay by another guests issue.
6,7 Good
Pros: The security guard was awesome! And the shuttle driver that took us to the game was amazing had great stories talking about the city’s history on the way to the game!
Cons: Said room would be ready at 3 got to hotel at 4 room wasn’t done till 5:15 told us to just sit in lobby and wait till she could get room cleaned. Was also told free parking when I called 4 days earlier . It was 20.00 per night to park would of been cheaper to park across the street! Just think when pay almost 180.00 a night for a room should be able to park for free.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Overall 8,2 Excellent
Based on 1 828 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Friendly staff
Okay
5,0
Good
7,9
Pros: All staff encountered were very friendly.
Excellent
9,6
Okay
5,0
Pros: The Staff
Excellent
10,0
Pros: Location and cleanliness
Excellent
10,0
Pros: Staff was always helpful room was very clean
Good
7,9
Pros: Location near the lake
Excellent
8,0
Pros: Very nice and clean hotel, modern nice design Stuff very friendly and helpfull Parkinglot is good
Excellent
9,6
Pros: Excellent staff! Great Location if you are visiting the Rock and Roll Hall of Fame. Hotel shuttle is a great bonus.
Excellent
9,6
Pros: Check in was very good and helpful. Free shuttle was excellent!
Excellent
8,3
Pros: Starbucks was a great plus for breakfast & good coffee
Details
Reviews
Overall 8,2 Excellent
Based on 1 828 reviews
Location
9,1
Service
8,8
Breakfast
6,8
Room
6,6
Cleanliness
6,4
Vibe
6,1
WiFi
5,2
Wellness
4,5
Location
9,1
Service
8,6
Cleanliness
6,0
Comfort
5,1
Room
5,1
Location
9,1
Service
9,0
Comfort
5,8
Room
5,7
Service
8,5
10,0 Excellent
Pros: Friendly staff
Cons: Price of breaks
5,0 Okay
Pros:
Cons: The most expensive stay at a hotel, with very average amenities. Having to pay $20 a night to park where I am already paying to stay? Unbelievable. The room was very small, 3 ft from the foot of the bed to the television stand. I will never be back.
7,9 Good
Pros: All staff encountered were very friendly.
Cons: We did not expect the small size of the one queen bed room. This is not a room for two guests with multiple pieces of luggage to spend more than one night, and it is why value for the cost is low.
9,6 Excellent
Pros:
Cons: Pillows were alittle to soft wish they were alottle bit more firm
5,0 Okay
Pros: The Staff
Cons: It was good price or deal but when you add on parkung and no free breakfast. You can stay in a much nicer place. Our room said queen be but it was a full and our room was smaller than my bedroom at home. On the ladt day I got stuck in the. Elevator
10,0 Excellent
Pros: Location and cleanliness
Cons: It was a little cramped in the lobby but its Sunday Night Football too. So, I get it! That's the only thing I did not enjoy however.
10,0 Excellent
Pros: Staff was always helpful room was very clean
Cons: Hard to find where to turn in to from the road
7,9 Good
Pros: Location near the lake
Cons: The eggs were terrible and the French toast dry and hard . Our room had no view, it was a view of rooftop and other building
8,0 Excellent
Pros: Very nice and clean hotel, modern nice design Stuff very friendly and helpfull Parkinglot is good
Cons: aircondition is loud
9,6 Excellent
Pros: Excellent staff! Great Location if you are visiting the Rock and Roll Hall of Fame. Hotel shuttle is a great bonus.
Cons: Nothing!
9,6 Excellent
Pros: Check in was very good and helpful. Free shuttle was excellent!
Cons: Rooms a bit on the small side. But would stay there again.
8,3 Excellent
Pros: Starbucks was a great plus for breakfast & good coffee
Cons:
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Overall 8,2 Excellent
Based on 1 322 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: Close to everything very convenient. Clean excellent food and service
Poor
1,0
Pros: the location
Excellent
9,6
Pros: Great location
Good
7,9
Pros: Location in an area where gentrification is complete.
Okay
5,4
Pros: Fan on bathroom light was loud and couldn’t see in area at night without it on
Good
7,5
Pros: Good view
Excellent
10,0
Pros: I liked the location of the hotel and it was very clean.
Excellent
10,0
Pros: location was perfect
Excellent
9,6
Pros: Location
Excellent
10,0
Pros: Location was great!! Comfy beds.
Excellent
8,3
Excellent
9,6
Pros: The hotel was very clean, rooms were nice, and the hotel staff were very friendly. We were there to see The Summer Slaughter Tour at the Odeon, and we were close enough to walk to the venue, buy merchandise, and walk it back to the room. There were several overpriced but fine restaurants in the immediate area, including some that were open after the concert ended at 11:30pm.
Details
Reviews
Overall 8,2 Excellent
Based on 1 322 reviews
Wellness
9,3
Vibe
8,7
Service
8,3
Location
8,2
Room
7,1
Value
4,6
Comfort
4,1
Breakfast
3,0
Vibe
8,3
Location
8,2
Service
8,1
Room
6,2
Cleanliness
5,8
Comfort
3,8
Location
8,4
Room
6,5
Amenities
5,9
Value
4,7
Room
6,5
10,0 Excellent
Pros: Close to everything very convenient. Clean excellent food and service
Cons: No bell boys to take our luggage
1,0 Poor
Pros: the location
Cons: The rooms where not available at 3pm for us to check in, we had a wedding reception on May 26 at 630 and our room was not ready not even around 5. The charge us for breakfast even thou it was included on our package. The receptionist was rude. THE WORST
9,6 Excellent
Pros: Great location
Cons:
7,9 Good
Pros: Location in an area where gentrification is complete.
Cons: Beginning to show wear n tear around the property and in the rooms
5,4 Okay
Pros: Fan on bathroom light was loud and couldn’t see in area at night without it on
Cons: Thermostat did not regulate properly
7,5 Good
Pros: Good view
Cons: Cleanliness
10,0 Excellent
Pros: I liked the location of the hotel and it was very clean.
Cons:
10,0 Excellent
Pros: location was perfect
Cons: shower leaked on the bathroom floor
9,6 Excellent
Pros: Location
Cons: Please ic
10,0 Excellent
Pros: Location was great!! Comfy beds.
Cons:
8,3 Excellent
Pros:
Cons: hallways, looked in need of deep clean.
9,6 Excellent
Pros: The hotel was very clean, rooms were nice, and the hotel staff were very friendly. We were there to see The Summer Slaughter Tour at the Odeon, and we were close enough to walk to the venue, buy merchandise, and walk it back to the room. There were several overpriced but fine restaurants in the immediate area, including some that were open after the concert ended at 11:30pm.
Cons: The bathroom door stuck and was loud. Parking was expensive, with options at $24 or $26 (valet). The hotel restaurant was expensive even by hotel standards, so we decided to eat elsewhere.
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Overall 7,8 Good
Based on 1 988 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Okay
4,0
Pros: Easy to get around but lots of homeless people
Poor
1,0
Pros: only location
Okay
5,4
Pros: I love a historic hotel building!
Good
7,5
Pros: Friendly. Great location
Excellent
10,0
Pros: Great bed. Awesome view. Close to so many bars restraunts.nothing was bad.
Excellent
8,8
Pros: Location and it’s a beautiful historic hotel
Okay
5,8
Pros: close to where i needed to be
Okay
4,6
Pros: breakfast sunday morning
Excellent
10,0
Pros: Historic features of the hotel. Some historic photo boards would be nice
Excellent
10,0
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Excellent
9,0
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Excellent
8,0
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Details
Reviews
Overall 7,8 Good
Based on 1 988 reviews
Service
8,4
Location
8,1
Breakfast
7,5
Room
5,1
Comfort
4,9
Value
4,6
WiFi
4,5
Cleanliness
4,4
Wellness
4,4
Pool
1,9
Service
8,5
Location
8,2
Breakfast
7,8
Vibe
6,4
Comfort
4,8
Value
4,4
Room
4,3
Cleanliness
3,8
Service
8,7
Location
7,7
Vibe
6,2
Comfort
4,4
Cleanliness
4,2
Value
3,9
Room
3,9
Service
8,3
Location
7,8
Room
3,8
4,0 Okay
Pros: Easy to get around but lots of homeless people
Cons: My entire intent on booking this room was having a large marble bath; was nothing of the sort and never got my two hour soaking bath. Instead it was a standard shallow bath tub and a repainted tub at that. Nothing luxurious here and no marble insight.
1,0 Poor
Pros: only location
Cons: Very old hotel full of dust no cleaning horrible experience.would never suggest anyone in this price.the price they charged for this hotel is not worth it.
5,4 Okay
Pros: I love a historic hotel building!
Cons: It appears the management and staff cant keep up with the maintenance required for a historic and property of this size (almost 500 rooms). The front desk staff member names Stephanie should not be in her current role and should receive additional training on guest service and what it should look like.
7,5 Good
Pros: Friendly. Great location
Cons: Room not very clean. Stained carpet and duvet. Bathroom had dirty grout and dirty woodwork/door
10,0 Excellent
Pros: Great bed. Awesome view. Close to so many bars restraunts.nothing was bad.
Cons: Nothing. Great birthday weekend for all 16 of us that stayed
8,8 Excellent
Pros: Location and it’s a beautiful historic hotel
Cons: Room was ok. Smaller and the carpet was not very clean.
5,8 Okay
Pros: close to where i needed to be
Cons: very dated building not kept up with also dirty and thought it was stupid that you had to pay for parking and wifi
4,6 Okay
Pros: breakfast sunday morning
Cons: No outlets to plug anything by beds had to get them to bring extension cord up run from other side of room and add an another cord with outlets to that so we could use our cpap machines. I have pictures if you want with cord across room. Lamps and dresser where from the 60s or 70s very old looked bad. Coffee maker put under a nightstand between beds was not clean dust on it. Drapes and bed dressing from the 70s also.
10,0 Excellent
Pros: Historic features of the hotel. Some historic photo boards would be nice
Cons:
10,0 Excellent
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Cons:
9,0 Excellent
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Cons: The interior definitely needs some upgrades, but don't let that deter you. The lobby, etc. is beautiful though negates by the worn out carpet and other features needed a quick update. The room was a bit small, but was just what we needed and was clean.
8,0 Excellent
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Cons: The room did not meet star standards in my opinion. I would not shower in that tub for anything! It had mold in the tiles and crevices. Not clean!
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7,6 Good
Based on 1 292 reviews
All reviews
- All reviews
- Families
- Couples
Okay
4,0
Excellent
10,0
Pros: The location and the staff...and the quietness of the rooms...
Okay
5,0
Mediocre
3,8
Pros: The breakfast was decent and the dinning staff was very kind.
Good
7,1
Pros: The staff was extremely helpful and nice.
Poor
1,0
Pros: Breakfast
Poor
1,0
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Excellent
8,3
Pros: The hotel was across the street from our event.
Good
7,5
Pros: Breakfast was very good and the location is perfect, on CSU campus near my granddaughter's dorm.
Excellent
10,0
Pros: Pillows and breakfast
Excellent
10,0
Pros: Eggs were a little watery. Overall great experience!
Excellent
10,0
Pros: Clean comfortable quiet room
Details
Reviews
Overall 7,6 Good
Based on 1 292 reviews
Location
8,4
Breakfast
8,3
Service
8,0
Food
8,0
Room
6,2
Wellness
0,0
Location
8,4
Breakfast
8,0
Service
7,8
Room
4,1
Comfort
3,8
Vibe
2,7
Location
8,4
Breakfast
8,3
Service
8,2
Room
5,8
4,0 Okay
Pros:
Cons: My bebclothes had not been changed. I told them and we were given another room
10,0 Excellent
Pros: The location and the staff...and the quietness of the rooms...
Cons:
5,0 Okay
Pros:
Cons: Bathroom was like a closet. Elevator barely fit my wheelchair. Door jam to our room was loose. Dingey colors in the room not cheery and pleasant at all. Will be my last time at a Comfort Inn.
3,8 Mediocre
Pros: The breakfast was decent and the dinning staff was very kind.
Cons: The front desk staff is very rude! I will NEVER EVER use this hotel for any future business trips to Cleveland. Upon my arrival the front desk rep said my booking on booking.com was cancelled; which was a lie. She charged me their rate even though I showed her that my booking was not cancelled. She insisted that the booking was cancelled on her end. She didn't offer any extra help in trying to fix it, her attitude was disgusting. The manager in the morning assured me that due to my experience she would credit me for parking. Guess what! she NEVER did keep her word. This hotel is more like a motel! Other guest having loud conversations in the hallway and going to the vending machines half naked. All management has to say is they are so sorry! DO NOT BOOK THIS HOTEL!
7,1 Good
Pros: The staff was extremely helpful and nice.
Cons: The beds and pillows are uncomfortable, the hallways smell like weed, and you have to pay $10/night to park.
1,0 Poor
Pros: Breakfast
Cons: The staff was rude and rushed at check in. The facility was aging and felt dirty and we were charged for parking.
1,0 Poor
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Cons:
8,3 Excellent
Pros: The hotel was across the street from our event.
Cons: No toilet paper or Kleenex was in the room and the water pressure was very low.
7,5 Good
Pros: Breakfast was very good and the location is perfect, on CSU campus near my granddaughter's dorm.
Cons: NA
10,0 Excellent
Pros: Pillows and breakfast
Cons:
10,0 Excellent
Pros: Eggs were a little watery. Overall great experience!
Cons: Bigger elevators!
10,0 Excellent
Pros: Clean comfortable quiet room
Cons: Sink drained. SLOWLY. Cops running there sirens at all times of night.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
With a stay at University Hotel & Suites in Cleveland, you'll be within a 10-minute walk of Children's Museum of Cleveland and Agora Theater & Ballroom. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
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Overall 4,8 Okay
Based on 1 232 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: Location between downtown and University Heights was convenient, and the staff were all very nice and accommodating.
Excellent
9,2
Pros: It was easy to get to, had a large parking lot, and the AC was very efficient. The room was quiet and set up well with a table and chairs and a large desk for work.
Mediocre
2,5
Pros: Not a dang thing..
Poor
1,0
Pros: It's location in proximity to the Cleveland Clinic Hospital.
Okay
4,2
Pros: Staff
Mediocre
3,3
Pros: The staff where friendly. The hotel was only a few blocks from the concert hall.
Mediocre
3,0
Pros: It was within walking distance of the Agora. There was on-site parking. The parking lot was well-lit. There's not much else to recommended the hotel.
Okay
4,2
Poor
1,0
Pros: I would like a full refund I left soon as I check in
Mediocre
3,3
Pros: there wasnt any breakfast i found nothing to my liking except nearness to energy stadium
Okay
4,6
Pros: We walked into the property fearing what the rest would look like. We got to the first room and I don’t think I’ve been in a room that was so unkept and not clean like that one was. Then hoping better for my room but don’t get a chance to look because I opened the door and someone else was already in the room so I hurried and shut it before they walked out of the bathroom. I use booking.com all the time and this hotel for the location especially was a disgrace. The worst I have ever been too. The staff was friendly and gladly refunded my money. So didn’t like anything except the friendly desk clerk.
Mediocre
2,5
Pros: Unfortunately there was nothing to like as there were more problems than seemed to have anything that seemed right. The staff did try to accommodate us however, seemed unpleasant with problems that had occurred.
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Details
Reviews
Overall 4,8 Okay
Based on 1 232 reviews
Location
7,6
Bar
7,4
Service
6,0
Comfort
4,3
Room
3,8
WiFi
3,7
Vibe
2,9
Cleanliness
2,2
Breakfast
2,1
Amenities
1,8
Location
7,4
Service
5,7
Comfort
4,3
Room
3,1
Breakfast
2,3
Cleanliness
2,3
Vibe
2,2
Amenities
1,9
Location
7,7
Service
6,1
Comfort
4,4
Room
3,1
Vibe
2,0
Cleanliness
2,0
Amenities
1,5
Location
7,7
Service
5,4
Room
2,9
Cleanliness
2,4
WiFi
1,5
Room
4,2
5,0 Okay
Pros: Location between downtown and University Heights was convenient, and the staff were all very nice and accommodating.
Cons: Maintenance: elevators were down or spotty, room was fine but bathroom not fully cleaned and few amenities provided.
9,2 Excellent
Pros: It was easy to get to, had a large parking lot, and the AC was very efficient. The room was quiet and set up well with a table and chairs and a large desk for work.
Cons: Unfortunately, the in-house restaurant was closed for remodeling, and the snack vending machine was empty.
2,5 Mediocre
Pros: Not a dang thing..
Cons: Requested joined rooms for a birthday party ended up with two rooms opposite ends of the hall.. then there weren't any fitted sheets on the bed.. the remote was broken for the tv.. had to go get toilet paper bc there wasn't any in the room.. it was dirty.. said there was a pool, sure there was one covered up that looked like it was from a horror movie.. our sonic view was part of the hotel roof with a busted down air conditioning unit.. ok it said there was a complimentary breakfast. I asked they told me they were under new management and that was no longer available..... there wasn't anywhere to put trash.. honestly it was the worst place I've ever stayed at..
1,0 Poor
Pros: It's location in proximity to the Cleveland Clinic Hospital.
Cons: The carpet coming off the corners of the floor by the closet. Microwave door needed table top support to keep from falling off. Curtains covering the heater,keeping the room cold. Curtain rods broken..unable to close completely. Bathroom light malfunction
4,2 Okay
Pros: Staff
Cons: The area bad neighborhood, it was dirty, bed was broken and the head of the bed was lower than the foot of bed, on booking.com it said there was a gym, pool n walking distance to the rock n roll hall of fame none of this is true. VERY disappointing, don't know how that is even aloud.
3,3 Mediocre
Pros: The staff where friendly. The hotel was only a few blocks from the concert hall.
Cons: The mattress where not clean they where stand yellow and black the wall paper on the walls where water damaged and the bathroom was way to tiny the bathtub had a black ring stane there where no towels and no sope or shampoo
3,0 Mediocre
Pros: It was within walking distance of the Agora. There was on-site parking. The parking lot was well-lit. There's not much else to recommended the hotel.
Cons: The restaurant and bar were closed due to Management. There was no coffee pot in the room. The wiring was substandard, only two outlets. The appliances and TV were plugged into apower strip. The light on the phone blink all night, the smoke detector beeped intermittently in the air conditioner / heater was Extremely Loud.
4,2 Okay
Pros:
Cons: Listed Restarant/Bar on site but was closed for construction. Air Conditioning unit was VERY loud in the room & could hear in other rooms. Killed bug in the bathroom. Towel rack fell off the wall because it wasnt secured. Staff was hanging out in front on breaks in t-shirts and smoking as you walked in. No uniforms mostly white t-shirts worn so it was difficult who was actually on staff if you needed help. Upon checking in desk clerk commented her dislike for 3rd party bookings which mine was. She found it but never asked how long I was reserved to stay which was 2 days. The next day I had a second group in town so I checked to see if I could get a second room, and discovered the woman at the desk had me for one night. This was the same lady - and after needing to produce my confirmation twice she finally checked me at my reserved rate for the second night. She quoted a price $100 higher for the room than I was finding online, and seemed uninterested in getting me the 2nd room, so I booked it online. I was asked to sign an agreement not to smoke in my room. I am a non-smoker but when i checked in my room was musty and smoky
1,0 Poor
Pros: I would like a full refund I left soon as I check in
Cons: Refund
3,3 Mediocre
Pros: there wasnt any breakfast i found nothing to my liking except nearness to energy stadium
Cons: asked 2 months ahead of time for early check in phoned the day before to confirm and was told i had too call in the morning,called in the morning and was told it shouldnt be a problem got into town at 11:30 am and was told that there want enough staff on to get my room earlier than 4:00 pm asked the girl to call me on my phone when room was ready left never got a call came back at 4;15 no room ready waited till 5:20 pm finally got a room .got to the room you would have thought the hotel had closed years ago holes in the wall it was dirty the lights didnt work bed linen wasnt changed
4,6 Okay
Pros: We walked into the property fearing what the rest would look like. We got to the first room and I don’t think I’ve been in a room that was so unkept and not clean like that one was. Then hoping better for my room but don’t get a chance to look because I opened the door and someone else was already in the room so I hurried and shut it before they walked out of the bathroom. I use booking.com all the time and this hotel for the location especially was a disgrace. The worst I have ever been too. The staff was friendly and gladly refunded my money. So didn’t like anything except the friendly desk clerk.
Cons: Same as in the what did u like section I should have taken photos to share because it was awful.
2,5 Mediocre
Pros: Unfortunately there was nothing to like as there were more problems than seemed to have anything that seemed right. The staff did try to accommodate us however, seemed unpleasant with problems that had occurred.
Cons: When we arrived at the hotel, we checked-in and were sent to a room that was already taken with people completely living in it already. After informing the front desk staff, we were moved to another room, which had both electrical problems and plumbing problems. The toilet did not work, and many of the lights were dead, would not turn on, or had some weird task (like touching something else (hairdryer)) for the lights to come on. When we than ask for a 3rd room as the second room was also bad, we were given a refund without the staff even checking if other accommodations could be made.
With a stay at University Hotel & Suites in Cleveland, you'll be within a 10-minute walk of Children's Museum of Cleveland and Agora Theater & Ballroom. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
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