Cleveland hotels near Tower City Center
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Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9,3 Excellent
Based on 4 456 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Free dinner and drinks
Excellent
9,0
Pros: Pool Jacuzzi and breakfast and dinner 3 free drinks
Excellent
10,0
Pros: The staff is fantastic! I felt extremely comfortable with the hotel’s approach to keeping guests and staff as safe as possible during this pandemic and highly recommend it- we hope to return in “normal” times to fully experience all the hotel and surrounding area has to offer, but also will return anytime we need to stay in the Cleveland area.
Excellent
10,0
Pros: Friendly staff!!! Kick back evening free food from 5:30 to 7 pm. Night we were there they served tacos, rice, nachos and cheese, baked potatoes, salad, hot dogs, and tomato basil soup. Free popcorn and soft drinks until midnight.
Excellent
10,0
Pros: The hotel provided my wife and I with 3 free drinks per night. Plus they provided a nightly dinner as well. The hotel was very clean. Staff was great as well. I will definitely plan to stay at a Drury hotel in the future.
Excellent
10,0
Pros: The employees were happy and helpful. I noted to my friend that it must take a lot of training and correct hiring to achieve such a high level of happy helpfulness!!!!
Excellent
10,0
Pros: Hotel was nice and guest services was beyond amazing the manager was in and was on the ball. They kept room service open for us and was very kind.
Excellent
10,0
Pros: Social distancing was the best I've experienced. Staff very friendly. Breakfast and evening reception was tops.
Excellent
10,0
Excellent
10,0
Pros: Great location, beautiful hotel right in front of a fantastic water fountain. Staff went above and beyond
Excellent
10,0
Mediocre
3,0
Details
Reviews
Overall 9,3 Excellent
Based on 4 456 reviews
WiFi
9,4
Value
9,1
Wellness Area
9,1
Bar
9,1
Room
9,1
Service
8,9
Breakfast
8,9
Location
8,8
Vibe
8,6
Comfort
8,5
Pool
8,4
Amenities
8,4
Food
8,3
Wellness Area
9,2
Breakfast
9,1
Value
9,0
Service
9,0
Room
9,0
Bar
8,9
Location
8,9
Comfort
8,7
Food
8,7
Amenities
8,5
Vibe
8,4
Room
9,4
Bar
9,2
Wellness Area
9,0
Location
9,0
Value
8,9
Service
8,7
Breakfast
8,6
Pool
8,5
Amenities
8,3
Comfort
8,2
Food
7,8
Breakfast
9,1
Bar
9,0
Service
9,0
Room
8,9
Value
8,8
Location
8,5
Amenities
8,5
Comfort
8,4
Vibe
8,2
Food
8,1
Value
9,2
Location
8,9
Bar
8,7
Room
8,5
Service
8,5
Breakfast
8,5
Comfort
8,3
Food
8,0
9,0 Excellent
Pros: Free dinner and drinks
Cons:
9,0 Excellent
Pros: Pool Jacuzzi and breakfast and dinner 3 free drinks
Cons: No
10,0 Excellent
Pros: The staff is fantastic! I felt extremely comfortable with the hotel’s approach to keeping guests and staff as safe as possible during this pandemic and highly recommend it- we hope to return in “normal” times to fully experience all the hotel and surrounding area has to offer, but also will return anytime we need to stay in the Cleveland area.
Cons:
10,0 Excellent
Pros: Friendly staff!!! Kick back evening free food from 5:30 to 7 pm. Night we were there they served tacos, rice, nachos and cheese, baked potatoes, salad, hot dogs, and tomato basil soup. Free popcorn and soft drinks until midnight.
Cons: At breakfast, ran out of danish and did not replenish, so we didn't get any and would have liked some with our second cup of tea.
10,0 Excellent
Pros: The hotel provided my wife and I with 3 free drinks per night. Plus they provided a nightly dinner as well. The hotel was very clean. Staff was great as well. I will definitely plan to stay at a Drury hotel in the future.
Cons: No.
10,0 Excellent
Pros: The employees were happy and helpful. I noted to my friend that it must take a lot of training and correct hiring to achieve such a high level of happy helpfulness!!!!
Cons:
10,0 Excellent
Pros: Hotel was nice and guest services was beyond amazing the manager was in and was on the ball. They kept room service open for us and was very kind.
Cons: Due to covid they weren’t letting anyone in without coming to the door so we stood in the cold waiting for her to let us in.
10,0 Excellent
Pros: Social distancing was the best I've experienced. Staff very friendly. Breakfast and evening reception was tops.
Cons: Not a thing!
10,0 Excellent
Pros:
Cons: No
10,0 Excellent
Pros: Great location, beautiful hotel right in front of a fantastic water fountain. Staff went above and beyond
Cons:
10,0 Excellent
Pros:
Cons: The main hallway smelled very badly of marijuana. Other than that, perfect.
3,0 Mediocre
Pros:
Cons: The staff was very rude
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Overall 9,1 Excellent
Based on 2 659 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: The staff was extremely helpful with checking in and out. Friendly and professional to us during our stay. We are not local to the area and wanted to know where to go, front desk was willing to help.
Mediocre
2,0
Pros: The hotel was clean.
Excellent
9,0
Pros: Great place will be back.
Excellent
9,0
Excellent
9,0
Pros: The location,view and amenities.
Excellent
10,0
Pros: Everything else. Hilton has an exceptional location, friendly and very helpful staff, and it's a first class home away from home.
Good
6,0
Pros: The location
Excellent
9,0
Pros: We had a 22nd floor corner room which gave an EXCEPTIONAL view of downtown Cleveland and surrounding areas, especially at night which was by far the best view with all the lights. We decided against a lake view room since at night all you would see would be black. Ideal location situated and actually adjoined to the convention center where we were going to be for the Wizard World Comic-Con that was on March 6-8
Okay
5,4
Excellent
10,0
Pros: Great location, amazing staff and nice rooms!
Excellent
10,0
Excellent
8,0
Pros: everything was good.staff was good ive stayed there before but my friend hasnt both enjoyed or stay.
Details
Reviews
Overall 9,1 Excellent
Based on 2 659 reviews
Vibe
9,8
Amenities
9,2
Room
9,1
Location
9,0
Cleanliness
8,8
Service
8,7
Pool
8,7
WiFi
7,8
Breakfast
6,0
Value
4,1
Location
9,1
Amenities
9,0
Cleanliness
8,9
Room
8,9
Service
8,9
Pool
8,7
Comfort
8,4
Breakfast
6,3
Value
3,9
Vibe
9,8
Amenities
9,1
Room
8,9
Cleanliness
8,9
Location
8,7
Service
8,3
Breakfast
6,3
Value
3,9
Location
9,2
Room
8,7
Vibe
9,8
Location
9,2
Room
9,0
Service
8,5
8,0 Excellent
Pros: The staff was extremely helpful with checking in and out. Friendly and professional to us during our stay. We are not local to the area and wanted to know where to go, front desk was willing to help.
Cons: I noticed a few cracks in the ceiling, fraying of the carpet and glass chips out of the shower door. The price of the room I was a bit disappointed with it. Also, when we went up to the bar we felt out of place and none the the staff seemed approachable. We actually got a few stares and we ended up heading back to our room.
2,0 Mediocre
Pros: The hotel was clean.
Cons: The lighting was very poor. I think they went overboard with "save the planet" at the expense of the people who stay there. The prices in their restaurants was exorbitant.
9,0 Excellent
Pros: Great place will be back.
Cons:
9,0 Excellent
Pros:
Cons: Cost of food
9,0 Excellent
Pros: The location,view and amenities.
Cons: The cleaning chemical smell was very strong, I could not get used to it.
10,0 Excellent
Pros: Everything else. Hilton has an exceptional location, friendly and very helpful staff, and it's a first class home away from home.
Cons: The in-room coffee maker was inadquate for it's designated purpose, making two cups of coffee at a time. And the lighting in the bathroom was inadequate for shaving (men).
6,0 Good
Pros: The location
Cons: The elevators are extremely slow.
9,0 Excellent
Pros: We had a 22nd floor corner room which gave an EXCEPTIONAL view of downtown Cleveland and surrounding areas, especially at night which was by far the best view with all the lights. We decided against a lake view room since at night all you would see would be black. Ideal location situated and actually adjoined to the convention center where we were going to be for the Wizard World Comic-Con that was on March 6-8
Cons: Had intermittent issues with the tv. Very sluggish to respond especially in the evening. Worked fine in the mornings so seemed unlikely to be battery issues. Perhaps cable system overloaded during evening?? Didn't detract from stay. Restaurant too pricey for the type of food on offer.
5,4 Okay
Pros:
Cons: I had bites all over my body when I woke up it was gross I checked out right after
10,0 Excellent
Pros: Great location, amazing staff and nice rooms!
Cons: I noticed a someone used and didn't flush the toilet when I first arrived. The toilet paper was folded, so cleaning crew had been there. I can only imagine it was one of them. Other than that, all was great!
10,0 Excellent
Pros:
Cons: Parking should be a bit lower if not free. It is currently $30 a night with a discount.
8,0 Excellent
Pros: everything was good.staff was good ive stayed there before but my friend hasnt both enjoyed or stay.
Cons: the problem i have is think my price was 167.00. by the time it was paid it was 236.00 i understand the taxes but why is valet so much and we didnt even use the car.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Overall 9,0 Excellent
Based on 963 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9,0
Pros: Cool vibe, great restaurant
Excellent
9,0
Pros: The location was awesome conveniently placed close to the freeway. The hotel looked nice, staff were extremely helpful and friendly. Valet guys were super cool. King suite room was nice as well enjoyed myself. Would stay again for sure.
Okay
4,6
Pros: Location
Excellent
10,0
Pros: Great central location, very friendly staff, modern and up to date.
Excellent
9,0
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Excellent
10,0
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Excellent
8,8
Pros: Fabulous modern room with wonderful upgrades, very relaxing comfortable bed. Room was quiet and like an oasis. Views of downtown Cleveland all around. Incredible picture windows on entire wall. The room was just unbelievable!
Excellent
8,8
Excellent
10,0
Pros: Location near Progressive Stadium and Quicken Loans Arena is excellent
Mediocre
2,0
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Excellent
10,0
Pros: I really really enjoyed my bed and my stay
Good
7,0
Pros: Location
Details
Reviews
Overall 9,0 Excellent
Based on 963 reviews
Vibe
9,5
Bar
9,2
Amenities
9,1
Location
9,0
Service
8,6
Room
7,4
Breakfast
6,8
Value
5,9
Service
8,7
Room
6,1
Comfort
6,1
Service
8,7
Room
6,6
9,0 Excellent
Pros: Cool vibe, great restaurant
Cons: No writing desk in room
9,0 Excellent
Pros: The location was awesome conveniently placed close to the freeway. The hotel looked nice, staff were extremely helpful and friendly. Valet guys were super cool. King suite room was nice as well enjoyed myself. Would stay again for sure.
Cons: The bathroom should have been checked to ensure it was guest ready. The toilet seat needed to be cleaned top and under. By the bed some woman left her set of eyelashes on the floor. I hope they belonged to the staff member cleaning the room. The hotel is not serving room service I assume to Covid. Thought that I would have been able to get a room close to the top floor of the building for amazing view. The hotel only goes to the 12 floor so not the best view. Would like to be compensated for the toilet and eye lashes in the room.
4,6 Okay
Pros: Location
Cons: The rooms lack proper cleaning & maintenance
10,0 Excellent
Pros: Great central location, very friendly staff, modern and up to date.
Cons:
9,0 Excellent
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Cons:
10,0 Excellent
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Cons: Everything was awesome!
8,8 Excellent
Pros: Fabulous modern room with wonderful upgrades, very relaxing comfortable bed. Room was quiet and like an oasis. Views of downtown Cleveland all around. Incredible picture windows on entire wall. The room was just unbelievable!
Cons: A bit small. The shower and bathroom so open and in the middle of the room felt a bit awkward but it was okay for a short stay.
8,8 Excellent
Pros:
Cons: Sounded like there was water tank in the wall by my room. Every hour or so it sounded like a huge toilet was filling up with water. This was on the 4th floor.
10,0 Excellent
Pros: Location near Progressive Stadium and Quicken Loans Arena is excellent
Cons: Shower was like a glass fishbowl in middle of room. Not good for having teenagers in room.
2,0 Mediocre
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Cons: Had unfortunate placement next to a room party that was loud and continued to 3 a.m., staff asked them to quite down around midnight but they picked up again after they left, we had asked to be relocated but another room was never provided.
10,0 Excellent
Pros: I really really enjoyed my bed and my stay
Cons:
7,0 Good
Pros: Location
Cons: There was a water tank inside the walls that kept refilling itself every hour and sounded like a gigantic toilet. Kept me up all night.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Benefit from the impeccable downtown location of Cleveland Marriott Downtown at Key Tower just steps away from many of Cleveland, Ohio's most sought-after attractions. Located in the vibrant downtown, directly across the street from the Cleveland Convention Center, our hotel is near the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center, FirstEnergy Stadium and Lake Erie. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of the lake await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Trilogy Spa or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Host your next event in Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience the best that Cleveland, Ohio has to offer at Cleveland Marriott Downtown at Key Tower.
Overall 8,9 Excellent
Based on 1 156 reviews
All reviews
- All reviews
- Families
Excellent
10,0
Pros: I love the location. Close to Convention Center and First Energy Stadium. Look forward to staying in July.
Excellent
9,0
Excellent
10,0
Pros: It was close to everything we wanted to do.
Excellent
10,0
Pros: Everything! Beautiful property. I booked here after the Hampton Inn canceled my reservations at the last minute. They matched my price at the price I would have paid at the Hampton Inn but their property was far more exceptionally. Everything here was perfect. Would stay a hundred more times.
Poor
1,0
Pros: The room was the wrong room i booked i payed for a lakefront view and they gave me a regular room . And wouldnt give money back
Excellent
10,0
Pros: Immediately when we first arrived it was fabulous service. We booked here last year for same event and that is why we returned. Our bellhop was so funny and so accommodating. Everyone is wonderful! Thank you!
Good
7,0
Pros: Quick check in. Nice room.
Good
7,0
Pros: Good location
Excellent
9,6
Pros: The gym was amazing!!!!
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: It was a great from the moment we checked in. Check in staff was great. Valet was great, bar and restaurant staff was great. The room had a great view
Excellent
9,2
Pros: Close walking distance to the convention center. Nice clean modern environment and friendly staff.
-528790.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8,9 Excellent
Based on 1 156 reviews
Location
9,3
Vibe
9,1
Wellness Area
9,1
Service
8,9
Room
8,3
WiFi
7,5
Breakfast
5,0
Pool
0,0
Location
9,5
Service
8,8
Room
7,2
10,0 Excellent
Pros: I love the location. Close to Convention Center and First Energy Stadium. Look forward to staying in July.
Cons: I would have thought some sort of continental breakfast would have been served for the cost of the hotel.
9,0 Excellent
Pros:
Cons: Rooms need updated
10,0 Excellent
Pros: It was close to everything we wanted to do.
Cons:
10,0 Excellent
Pros: Everything! Beautiful property. I booked here after the Hampton Inn canceled my reservations at the last minute. They matched my price at the price I would have paid at the Hampton Inn but their property was far more exceptionally. Everything here was perfect. Would stay a hundred more times.
Cons: Everything was fantastic.
1,0 Poor
Pros: The room was the wrong room i booked i payed for a lakefront view and they gave me a regular room . And wouldnt give money back
Cons: The room was the wrong room i booked . I am very unsatisfied about this stay . They refused to get me the room i booked and wouldnt refund the money
10,0 Excellent
Pros: Immediately when we first arrived it was fabulous service. We booked here last year for same event and that is why we returned. Our bellhop was so funny and so accommodating. Everyone is wonderful! Thank you!
Cons: Would love to have a coffee pot in the room.
7,0 Good
Pros: Quick check in. Nice room.
Cons: Booked a Lakeview room and received cityview room. Not awful, just not what I was expecting
7,0 Good
Pros: Good location
Cons: Overpriced extras
9,6 Excellent
Pros: The gym was amazing!!!!
Cons: Left over hair in the shower
10,0 Excellent
Pros: Location
Cons: No pool
10,0 Excellent
Pros: It was a great from the moment we checked in. Check in staff was great. Valet was great, bar and restaurant staff was great. The room had a great view
Cons:
9,2 Excellent
Pros: Close walking distance to the convention center. Nice clean modern environment and friendly staff.
Cons: Thought the beds were going to be queens, they were more like fulls.
Benefit from the impeccable downtown location of Cleveland Marriott Downtown at Key Tower just steps away from many of Cleveland, Ohio's most sought-after attractions. Located in the vibrant downtown, directly across the street from the Cleveland Convention Center, our hotel is near the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center, FirstEnergy Stadium and Lake Erie. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of the lake await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Trilogy Spa or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Host your next event in Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience the best that Cleveland, Ohio has to offer at Cleveland Marriott Downtown at Key Tower.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are proud to extend special rates for medical personnel and first responders. Please call for more information. The hotel is surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences.
Overall 8,9 Excellent
Based on 1 094 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Friendly, gracious, helpful staff. Lovely and spacious room with well supplied kitchen.
Excellent
10,0
Pros: Under the circumstances they were awesome
Okay
5,0
Pros: it was close to where we needed to go.
Excellent
9,0
Pros: Location and staff
Excellent
10,0
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Excellent
8,0
Good
6,0
Excellent
8,0
Pros: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.
Excellent
9,0
Pros: Very cute room! Love the kitchenette!
Excellent
8,0
Pros: Location
Good
7,0
Pros: It's location and it's mix of old and new.
Excellent
8,0
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Details
Reviews
Overall 8,9 Excellent
Based on 1 094 reviews
Bar
9,6
Location
9,2
Service
8,7
Breakfast
8,4
WiFi
8,3
Room
7,8
Location
8,8
Breakfast
8,3
Service
8,2
Value
7,3
Room
7,2
Amenities
6,4
Vibe
6,1
Location
9,1
Service
8,2
Breakfast
8,2
Room
7,3
10,0 Excellent
Pros: Friendly, gracious, helpful staff. Lovely and spacious room with well supplied kitchen.
Cons:
10,0 Excellent
Pros: Under the circumstances they were awesome
Cons: No hot breakfast or valet parking but understandable under the circumstances of covid-19
5,0 Okay
Pros: it was close to where we needed to go.
Cons: they had valet signs outside and no valley available. dirty room.
9,0 Excellent
Pros: Location and staff
Cons: Cost of valet.
10,0 Excellent
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Cons: None
8,0 Excellent
Pros:
Cons: Parking was way to expensive. I will not book downtown again.
6,0 Good
Pros:
Cons: There is no self parking around you have to valet, and it’s $36. They charged me $20 for something and it’s not on my receipt just on my bank statement. I love the hotel, employees are very friendly.
8,0 Excellent
Pros: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.
Cons: Valet parking was over priced at $36.00 a night. I parked across the street and paid $12.00.
9,0 Excellent
Pros: Very cute room! Love the kitchenette!
Cons: No place to let the pups go potty.
8,0 Excellent
Pros: Location
Cons: Parking. Pretty much have to use the pricey valet
7,0 Good
Pros: It's location and it's mix of old and new.
Cons: No
8,0 Excellent
Pros:
Cons: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are proud to extend special rates for medical personnel and first responders. Please call for more information. The hotel is surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences.
A stay at Kimpton Schofield Hotel places you in the heart of Cleveland, within a 5-minute walk of Cathedral of St. John the Evangelist and Cleveland Arcade. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8,8 Excellent
Based on 1 279 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7,0
Mediocre
2,0
Pros: Breakfast was good.
Excellent
10,0
Pros: It’s was clean, quite, comfortable and the staff was friendly.
Excellent
10,0
Pros: Everything!! Friendly & happy staff, inviting lounge, social hour around the fire, fragrance of the bath products & THE MOST COMFIEST beds!! Must say this is our favorite hotel in Downtown Cleveland.
Good
7,1
Pros: Clean, nice fire place in front, great location...
Poor
1,0
Pros: Location and bed.
Excellent
10,0
Pros: clean, bright and modern
Good
7,0
Pros: We loved the free "social hour" from 5:00pm to 6:00pm. The included wine was very good and the snacks provided from the restaurant were always tasty.
Excellent
10,0
Pros: It was perfect!. a 5 minute walk to the fieldhouse. Great coffee and tea station in the morning. Very clean
Excellent
9,0
Pros: Beautiful property, wonderful renovation! Lovely room, very comfortable and clean rooms!
Excellent
10,0
Pros: location, service, amenities and wine social hour
Excellent
10,0
Pros: Everything! Excellent value!! Great people!!
Details
Reviews
Overall 8,8 Excellent
Based on 1 279 reviews
Vibe
9,5
Location
8,9
Service
8,8
Room
7,4
WiFi
5,8
Wellness Area
4,5
Breakfast
2,9
Vibe
9,4
Service
9,0
Location
8,8
Room
7,3
Vibe
9,4
Service
8,8
Location
8,8
Room
7,0
Comfort
6,7
Vibe
9,4
Service
8,9
Room
6,3
7,0 Good
Pros:
Cons: Five minutes late for cocktail hour and no offer for non alcoholic refreshments offered. $40 upgrade paid to hotel for room with city view was money very poorly spent.
2,0 Mediocre
Pros: Breakfast was good.
Cons: Staff did not care to address my concerns even after they said that their general manager would contact me. He never did. Room was dusty. I requested sleepers 3 times only to hear after 3 hours that they ran out. Had a view of a brick wall.
10,0 Excellent
Pros: It’s was clean, quite, comfortable and the staff was friendly.
Cons:
10,0 Excellent
Pros: Everything!! Friendly & happy staff, inviting lounge, social hour around the fire, fragrance of the bath products & THE MOST COMFIEST beds!! Must say this is our favorite hotel in Downtown Cleveland.
Cons:
7,1 Good
Pros: Clean, nice fire place in front, great location...
Cons: Poor phone reception! Spotty wifi initially too
1,0 Poor
Pros: Location and bed.
Cons: I was super disappointed with this stay - My room was the worst in the hotel - no window, last room next to staff elevator, overlooked trash bins and other buildings (30ft from my window). Staff at restaurant were coarse, rude and unfriendly. Food was bad
10,0 Excellent
Pros: clean, bright and modern
Cons: They put on hold $100 I guess if we purchased items in the room like the water, soda, or snacks or movies. However, it now been 3 days & this is still on hold/pending with my charge card. Not happy this was not stated when checked it & long to refund
7,0 Good
Pros: We loved the free "social hour" from 5:00pm to 6:00pm. The included wine was very good and the snacks provided from the restaurant were always tasty.
Cons: Compared to other Kimpton hotels I have stayed at, the rooms at this hotel were a bit boring. We were originally given a room on the 2nd floor of the hotel which did not have full windows (made it feel like you were underground).
10,0 Excellent
Pros: It was perfect!. a 5 minute walk to the fieldhouse. Great coffee and tea station in the morning. Very clean
Cons:
9,0 Excellent
Pros: Beautiful property, wonderful renovation! Lovely room, very comfortable and clean rooms!
Cons: Nothing, all wonderful!
10,0 Excellent
Pros: location, service, amenities and wine social hour
Cons: The snacks and beverages in the room were ridiculous prices.. why not have a reasonable price and people may utilize this convenience.. $34 for a small bottle of wine, 7 and 8 for other snack.. crazy and ridiculous.
10,0 Excellent
Pros: Everything! Excellent value!! Great people!!
Cons:
A stay at Kimpton Schofield Hotel places you in the heart of Cleveland, within a 5-minute walk of Cathedral of St. John the Evangelist and Cleveland Arcade. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Overall 8,7 Excellent
Based on 2 840 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7,0
Pros: The inside of the hotel was beautiful and it’s the perfect location!
Excellent
8,0
Pros: The location was the best. Hotel was beautiful inside.
Excellent
10,0
Pros: The hotel was convenient to the popular areas and had a very nice upscale feel. The room was clean and tasteful and the bed was very comfortable.
Good
7,0
Pros: The VIP suite was nice with the Jacuzzi and walk-in shower. Everything was clean. Pizza place attached to the hotel was clutch after the Cavs game. Good experience overall other than check-in.
Excellent
8,0
Pros: The housekeeping staff I bet - we're extremely helpful and did a good job.
Excellent
10,0
Pros: Love everything about this hotel!
Excellent
10,0
Pros: Beautiful facilities! Lots of amenties. Would highly recommend for a stay in Cleveland.
Excellent
8,0
Pros: Nice size room, friendly staff...... Beautiful place!
Excellent
9,0
Pros: The room city view location straight down 4th St. was very becoming, The 70" television was an amazing plus with a spectacular theatre like view from the bed. Mattress was very comfortable and sleep inducing! Love the door security procedure at night.
Excellent
10,0
Pros: Great location. Easily walk to baseball basketball and football. Lots of restaurants and bars near. Great place
Excellent
10,0
Pros: Hotel staff were super friendly and welcoming. The room was beautiful and very clean. We had a city view room and had no issues during out stay.
Excellent
10,0
Pros: Too many great things to list but for a night on the town you can’t beat the location
Details
Reviews
Overall 8,7 Excellent
Based on 2 840 reviews
Location
8,9
Service
8,4
Amenities
8,2
Vibe
8,1
Room
7,3
WiFi
5,8
Value
5,0
Breakfast
4,9
Location
8,7
Service
8,4
Room
7,0
Comfort
6,2
Breakfast
4,6
Value
4,2
Location
9,0
Amenities
8,3
Service
8,2
Room
6,9
Comfort
5,7
Value
5,0
Location
8,8
Service
8,3
Amenities
8,2
Room
6,2
Comfort
5,9
Value
5,2
Location
8,7
Service
8,5
Amenities
8,3
Vibe
7,6
Room
6,6
Comfort
6,1
7,0 Good
Pros: The inside of the hotel was beautiful and it’s the perfect location!
Cons: The gentleman at the front desk could have been more welcoming. He spoke in a condescending tone and when asked about the fine dining restaurant he directed me to the pizza place insinuating I could not afford the fine dining restaurant.
8,0 Excellent
Pros: The location was the best. Hotel was beautiful inside.
Cons: I did not like that the wind could be heard very much when it blew! I did not like the no parking for the building! The parking garage was to be used at a rate that was outrageous to say the least. At least at the Hilton you get the discounted rate!
10,0 Excellent
Pros: The hotel was convenient to the popular areas and had a very nice upscale feel. The room was clean and tasteful and the bed was very comfortable.
Cons: The only negative comment I can make is the motion detected night light went off several times in the night.
7,0 Good
Pros: The VIP suite was nice with the Jacuzzi and walk-in shower. Everything was clean. Pizza place attached to the hotel was clutch after the Cavs game. Good experience overall other than check-in.
Cons: Arrived at 3PM for check-in and was told our room wasn't ready and they'd call us. Sat in the lobby/mall for 1-2 hours. After the rush, front desk asked if we were helped. We explained the situation and they gave us our room and free breakfast.
8,0 Excellent
Pros: The housekeeping staff I bet - we're extremely helpful and did a good job.
Cons: The people outside the front door that were asking for money a woman stood in front of the glass window while I had coffee asking for money a man came in and asked for $
10,0 Excellent
Pros: Love everything about this hotel!
Cons:
10,0 Excellent
Pros: Beautiful facilities! Lots of amenties. Would highly recommend for a stay in Cleveland.
Cons: Valet service was a lttle slow and wonky.
8,0 Excellent
Pros: Nice size room, friendly staff...... Beautiful place!
Cons: The people upstairs sounded like they were jumping around all night...
9,0 Excellent
Pros: The room city view location straight down 4th St. was very becoming, The 70" television was an amazing plus with a spectacular theatre like view from the bed. Mattress was very comfortable and sleep inducing! Love the door security procedure at night.
Cons: The business center could have been a lot better. I wanted to print tickets for a show my partner and I were attending and I had to commit to a hr of paid internet use just for this service. I refused and printed elsewhere. I suggest setting it up where guests could print from email and if anyrhing, charge per printed page. Tasks such as boarding pass/ticket printing should be a nominal fee.
10,0 Excellent
Pros: Great location. Easily walk to baseball basketball and football. Lots of restaurants and bars near. Great place
Cons:
10,0 Excellent
Pros: Hotel staff were super friendly and welcoming. The room was beautiful and very clean. We had a city view room and had no issues during out stay.
Cons:
10,0 Excellent
Pros: Too many great things to list but for a night on the town you can’t beat the location
Cons: The only negatives were that the furnace/ac ran constantly and no water pressure from the shower But it was a rain type shower head
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Overall 8,6 Excellent
Based on 1 775 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: It was close to the convention center for Wizard World. I was able to walk and not spend money on an Uber. The breakfast it the morning was delicious and convenient.
Excellent
10,0
Pros: valet parking was quick. comfy beds and clean.
Excellent
10,0
Pros: I liked the bed and shower and the cleanliness greets you at front entrance it was amazing
Excellent
9,0
Pros: Location was great for seeing a bit of the downtown as well as getting to the Rock and Roll Hall of Fame
Excellent
8,0
Pros: I enjoyed the room. The mattresses are great for a good night's sleep. I usually wake up during the night. Between 4 am and 6 am every morning I am up. I slept in and woke refreshed. The temperature contol was also excellent. The adjustments to the temperature were almost immediate.
Good
7,9
Pros: The location was great, we were able to walk everywhere.
Okay
4,0
Excellent
8,0
Pros: Good
Excellent
8,0
Pros: Central location. Easy walk to Rocket Mortgage Arena and nearby restaurants.
Excellent
10,0
Pros: Great location for Downtown and RnRHoF
Excellent
8,0
Pros: Location and breakfast
Poor
1,0
Pros: It was close to where I needed to go
Details
Reviews
Overall 8,6 Excellent
Based on 1 775 reviews
Location
8,8
Service
8,6
Breakfast
8,2
Cleanliness
8,2
Amenities
7,2
Room
7,0
WiFi
6,7
Value
6,2
Pool
0,0
Location
9,0
Service
8,8
Breakfast
8,1
Cleanliness
7,8
Amenities
7,3
Room
6,6
Value
6,3
Location
8,5
Cleanliness
8,4
Service
8,4
Breakfast
8,0
Amenities
7,2
Value
6,4
Room
6,1
Comfort
4,8
Location
9,0
Service
8,8
Breakfast
8,5
Amenities
6,8
Room
6,3
Location
8,9
Service
8,6
9,2 Excellent
Pros: It was close to the convention center for Wizard World. I was able to walk and not spend money on an Uber. The breakfast it the morning was delicious and convenient.
Cons: The carpet in the bedrooms looked out of date. The fitness center was small and not enough barbells in order for my friend and I to use them at the same time.
10,0 Excellent
Pros: valet parking was quick. comfy beds and clean.
Cons:
10,0 Excellent
Pros: I liked the bed and shower and the cleanliness greets you at front entrance it was amazing
Cons: N/a
9,0 Excellent
Pros: Location was great for seeing a bit of the downtown as well as getting to the Rock and Roll Hall of Fame
Cons: It would be helpful if they identified the location for overnight parking at the time of the booking.
8,0 Excellent
Pros: I enjoyed the room. The mattresses are great for a good night's sleep. I usually wake up during the night. Between 4 am and 6 am every morning I am up. I slept in and woke refreshed. The temperature contol was also excellent. The adjustments to the temperature were almost immediate.
Cons: Some of the staff was not friendly at all. Housekeeping missed cleaning some things.
7,9 Good
Pros: The location was great, we were able to walk everywhere.
Cons: Our blind in our room was broken so it wasn’t able to go down which isn’t good for changing or trying to sleep. There were hairs in all the towels which is a little off putting. The breakfast was just eh, everything seemed like it had been sitting a long time which makes it look unappetizing, it just could have been better.
4,0 Okay
Pros:
Cons: Didn’t want to pay $35 dollars for valet each night and there were no lots open, except for the Huntington lot at $40 a night. We chose to skip this stay.
8,0 Excellent
Pros: Good
Cons: The room is a little bit small
8,0 Excellent
Pros: Central location. Easy walk to Rocket Mortgage Arena and nearby restaurants.
Cons: Could easily hear noise from room next door. No fridge in room.
10,0 Excellent
Pros: Great location for Downtown and RnRHoF
Cons: The beverages were overpriced
8,0 Excellent
Pros: Location and breakfast
Cons: We stayed two nights. The hotel forgot cleaning the room.
1,0 Poor
Pros: It was close to where I needed to go
Cons: small rooms, shower had leak, no mini fridge/microwave, rude employees, there's also 40$ incident charge they don't tell you about that you probably won't get back. Awful stay but at least they didn't have bedbugs.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
With a stay at Crowne Plaza Cleveland at Playhouse Square, you'll be centrally located in Cleveland, within a 10-minute walk of Cleveland Public Library and Rocket Mortgage FieldHouse. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has facilities measuring 13079 square feet (1215 square meters), including conference space.
Overall 8,6 Excellent
Based on 1 169 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3,0
Pros: The location and the vallet parking was excellent.
Good
6,0
Pros: Cleanliness and it’s location.
Poor
1,0
Pros: Nothing in particular. It was a regular hotel, minus the bad parts.
Excellent
8,0
Pros: Location
Poor
1,0
Excellent
8,0
Pros: location cleanliness roominess
Okay
4,0
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Excellent
10,0
Pros: I loved everything about the property
Excellent
10,0
Pros: I left my coat in the room and they mailed it to me even tho I had to pay for it
Excellent
9,0
Pros: Location was great. It was very clean. Pool area was plain but nice.
Excellent
8,0
Pros: Comfy bed and nice view
Excellent
9,0
Pros: Always like staying there. Nice rooms. Comfy beds.
Details
Reviews
Overall 8,6 Excellent
Based on 1 169 reviews
Wellness Area
9,2
Location
8,4
Service
8,2
Room
6,4
Breakfast
6,2
WiFi
5,6
Value
4,7
Wellness Area
9,3
Location
8,5
Service
8,3
Breakfast
6,2
Room
5,3
Value
4,6
Location
8,6
Service
8,3
Comfort
7,7
Room
6,2
Breakfast
5,8
Value
4,2
Service
8,5
Location
8,4
Amenities
7,9
Comfort
7,3
Room
6,1
Location
8,5
Room
5,5
3,0 Mediocre
Pros: The location and the vallet parking was excellent.
Cons: We were told we could get a fridge and never received one. Ice machine was broken. Staff made us feel like our requests weren't important.
6,0 Good
Pros: Cleanliness and it’s location.
Cons: Your staff checking us in and out we’re both curt and uninformative.
1,0 Poor
Pros: Nothing in particular. It was a regular hotel, minus the bad parts.
Cons: The staff was absolutely terrible, and made my stay an absolute nightmare. Starting with the nasty attitude of the front desk lady when I got there, who then screwed up my check in , which was supposed to be for 2 nights, to the rest of the staff I dealt with after who tried to kick me out of the room after 12 hours claiming my stay was over, to then realizing that I'm still scheduling too stay and "they'll fix it and tell the manager" only to find out the manager knows nothing about this and tried to kick me out of the room again the second day of my stay again. In the end, I got a fake apology and no attempt to take ownership of the issue and make things better. Absolute nightmare from start till finish off my stay.
8,0 Excellent
Pros: Location
Cons: No
1,0 Poor
Pros:
Cons: I was charged a 250.00 smoking fee and never smoked in the room.
8,0 Excellent
Pros: location cleanliness roominess
Cons: unpleasant interaction with the night advisor
4,0 Okay
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Cons: The women at the front desk were very unfriendly and not accommodating at all to the point of being rude. Very disappointing worst experience at a Crown Plaza in my forty years of traveling.
10,0 Excellent
Pros: I loved everything about the property
Cons: Nothing
10,0 Excellent
Pros: I left my coat in the room and they mailed it to me even tho I had to pay for it
Cons: They had never put my deposit back on my card
9,0 Excellent
Pros: Location was great. It was very clean. Pool area was plain but nice.
Cons:
8,0 Excellent
Pros: Comfy bed and nice view
Cons: Valet fee is crazy high!
9,0 Excellent
Pros: Always like staying there. Nice rooms. Comfy beds.
Cons: NO water pressure!!!!!!!!!!!!!!!!!
With a stay at Crowne Plaza Cleveland at Playhouse Square, you'll be centrally located in Cleveland, within a 10-minute walk of Cleveland Public Library and Rocket Mortgage FieldHouse. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has facilities measuring 13079 square feet (1215 square meters), including conference space.
With a stay at Holiday Inn Express Cleveland Downtown, you'll be centrally located in Cleveland, steps from Cleveland Arcade and 6 minutes by foot from Rocket Mortgage FieldHouse. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel features 4577 square feet (425 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 1 871 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Front desk staff are excellent
Okay
5,0
Pros: I liked the room and location.
Excellent
9,0
Pros: Staff was amazing. Room was very clean and the hotel was close to everything in downtown Cleveland.
Excellent
10,0
Pros: Customer service was beyond excellent
Excellent
10,0
Pros: Location
Mediocre
3,0
Excellent
10,0
Pros: The room was massive! The high ceilings made it feel like we were in a castle. And that bed felt like heaven. Best sleep I've gotten in a while.
Excellent
10,0
Pros: The high ceilings in my room, and the space was amazing
Excellent
9,0
Pros: The Customer Service
Excellent
9,0
Pros: The breakfast was wonderful! Hotel employee took excellent care of the clients and was very attentive and friendly. We also liked the old character and charm of the hotel's design and architecture. We enjoyed the location of the hotel. Thank you!
Mediocre
2,0
Poor
1,0
-817116.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8,5 Excellent
Based on 1 871 reviews
Bar
9,4
WiFi
9,4
Location
9,2
Comfort
8,6
Room
8,6
Breakfast
8,2
Cleanliness
8,0
Service
8,0
Vibe
7,2
Amenities
6,4
Location
9,2
Comfort
8,1
Breakfast
8,1
Room
7,9
Service
7,7
Amenities
6,4
Location
9,1
Comfort
9,0
Room
8,5
Breakfast
8,5
Service
8,1
Cleanliness
8,0
Vibe
6,8
Amenities
6,0
Location
9,1
Comfort
8,8
Room
8,2
Service
7,8
Room
7,8
Comfort
7,8
9,0 Excellent
Pros: Front desk staff are excellent
Cons: The breakfast bag was disappointing
5,0 Okay
Pros: I liked the room and location.
Cons: The neighbors were so loud and I couldn't sleep :(
9,0 Excellent
Pros: Staff was amazing. Room was very clean and the hotel was close to everything in downtown Cleveland.
Cons: NA
10,0 Excellent
Pros: Customer service was beyond excellent
Cons:
10,0 Excellent
Pros: Location
Cons:
3,0 Mediocre
Pros:
Cons: Breakfast was in a bag
10,0 Excellent
Pros: The room was massive! The high ceilings made it feel like we were in a castle. And that bed felt like heaven. Best sleep I've gotten in a while.
Cons: For the price, it would have been great if the kitchen area had a stove top.
10,0 Excellent
Pros: The high ceilings in my room, and the space was amazing
Cons: Not at all
9,0 Excellent
Pros: The Customer Service
Cons:
9,0 Excellent
Pros: The breakfast was wonderful! Hotel employee took excellent care of the clients and was very attentive and friendly. We also liked the old character and charm of the hotel's design and architecture. We enjoyed the location of the hotel. Thank you!
Cons: Nope.
2,0 Mediocre
Pros:
Cons: The hotel is really old,
1,0 Poor
Pros:
Cons: Your refund policy during this pandemic.
With a stay at Holiday Inn Express Cleveland Downtown, you'll be centrally located in Cleveland, steps from Cleveland Arcade and 6 minutes by foot from Rocket Mortgage FieldHouse. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel features 4577 square feet (425 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio, featuring a Peloton bike, helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland.
Overall 8,3 Excellent
Based on 1 840 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8,0
Excellent
10,0
Pros: Location and friendly staff
Good
7,0
Pros: Parking was really expensive. 40 dollars for the night
Excellent
10,0
Pros: It was super nice and comfortable. The staff were super nice and very informative.
Excellent
10,0
Pros: Checked out one day early due to cancelation of events we were to attend while there and was not charged for the extra day. Very thankful for that!
Excellent
10,0
Pros: Room was very nice, bed was comfortable
Okay
4,0
Pros: Nice clean room, great view.
Poor
1,0
Pros: Horrible stay
Excellent
10,0
Pros: The friendliness of the staff both at check-in and the valet were outstanding
Good
7,0
Pros: When we arrived our room did not appear to be clean like it has been in the past. The bed was made, but the trash cans were still outside of the room with trash in them. The next day we left for breakfast and was gone most of the day only to come
Okay
4,0
Pros: Location
Excellent
10,0
Pros: Location and convenience Clean modern rooms
Details
Reviews
Overall 8,3 Excellent
Based on 1 840 reviews
Wellness Area
10,0
Location
8,4
Service
7,8
Room
7,2
Comfort
5,7
Breakfast
5,3
Cleanliness
5,2
Bar
5,2
Value
4,3
WiFi
4,0
Location
8,4
Service
7,8
Amenities
6,3
Vibe
6,2
Room
5,7
Comfort
5,4
Cleanliness
4,4
Location
8,6
Service
8,1
Room
6,7
Bar
4,5
Food
7,8
Service
7,5
Room
6,7
Comfort
5,6
8,0 Excellent
Pros:
Cons: Valet lost my keys & never checked my car in left it running literally all night
10,0 Excellent
Pros: Location and friendly staff
Cons: I loved everything
7,0 Good
Pros: Parking was really expensive. 40 dollars for the night
Cons: Just the parking
10,0 Excellent
Pros: It was super nice and comfortable. The staff were super nice and very informative.
Cons: The price of parking!!
10,0 Excellent
Pros: Checked out one day early due to cancelation of events we were to attend while there and was not charged for the extra day. Very thankful for that!
Cons:
10,0 Excellent
Pros: Room was very nice, bed was comfortable
Cons: Parking was $39
4,0 Okay
Pros: Nice clean room, great view.
Cons: At check in front desk could not find both of our reservations. I provided confirmation numbers and she linked our reservations. When we tried to get into our room Saturday night we could not get in. Were told we didn’t have reservations.
1,0 Poor
Pros: Horrible stay
Cons: The service
10,0 Excellent
Pros: The friendliness of the staff both at check-in and the valet were outstanding
Cons: Nothing at all the staff was very accommodating to any and all requests and for information and places to eat or anything else that we were looking for
7,0 Good
Pros: When we arrived our room did not appear to be clean like it has been in the past. The bed was made, but the trash cans were still outside of the room with trash in them. The next day we left for breakfast and was gone most of the day only to come
Cons: Continued. Meet housekeeping in the hall. She was a little rude asking if we wanted our room “cleaned or what?!?â€
4,0 Okay
Pros: Location
Cons: Attention to detail is lacking, especially in Housekeeping. I had some issues with the cleanliness of my room upon arrival.
10,0 Excellent
Pros: Location and convenience Clean modern rooms
Cons: Parking fee expensive.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio, featuring a Peloton bike, helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland.
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Overall 8,2 Excellent
Based on 1 267 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6,8
Pros: room looked nice
Excellent
10,0
Pros: Great hotel and location
Excellent
10,0
Pros: I liked the location of the hotel and it was very clean.
Poor
1,0
Pros: the location
Excellent
10,0
Pros: Nice place, friendly/helpful staff, easy to walk to great places.
The Flats is a great place to use as a base for exploring when you flee to the Cleve.
Excellent
8,0
Pros: great location
Excellent
10,0
Pros: Very nice beautiful view
Mediocre
3,0
Pros: Very quick response to my concerns and issues
Excellent
8,5
Pros: Can't get a better location if you are looking for an east bank experience. Hotel is modern and nice. Great party stop for before and after a good night out.
Excellent
9,0
Pros: You cannot beat the location
Excellent
10,0
Pros: The check in and out was fast and friendly. The rooms were nicely appointed and new. The bedding was comfortable and the view of Lake Erie was fantastic. Many restaurants close by. Complimentary coffee in the Morning.
Excellent
10,0
Pros: The room was very welcoming!!
Details
Reviews
Overall 8,2 Excellent
Based on 1 267 reviews
Wellness Area
10,0
Location
8,6
Vibe
8,1
Service
8,1
Room
6,9
Food
5,3
Value
4,9
Comfort
4,5
Breakfast
3,8
Location
8,8
Service
8,3
Room
6,3
Comfort
4,9
Value
4,8
Location
8,7
Service
8,3
Room
6,2
Comfort
4,2
Room
5,9
Cleanliness
5,1
6,8 Good
Pros: room looked nice
Cons: it was loud, the sink was clogged and barely drained, the shower had horribly low water pressure, and the shampoo dispenser didn't work
10,0 Excellent
Pros: Great hotel and location
Cons: Parking was expensive
10,0 Excellent
Pros: I liked the location of the hotel and it was very clean.
Cons:
1,0 Poor
Pros: the location
Cons: The rooms where not available at 3pm for us to check in, we had a wedding reception on May 26 at 630 and our room was not ready not even around 5. The charge us for breakfast even thou it was included on our package. The receptionist was rude. THE WORST
10,0 Excellent
Pros: Nice place, friendly/helpful staff, easy to walk to great places.
The Flats is a great place to use as a base for exploring when you flee to the Cleve.
Cons: When I got drunk I forgot which elevator bank went to my room and which went to the parking garage. I guess you can't fault the hotel for that.
8,0 Excellent
Pros: great location
Cons: we faced the river and it was very loud until about 2am
10,0 Excellent
Pros: Very nice beautiful view
Cons: The parking should be included
3,0 Mediocre
Pros: Very quick response to my concerns and issues
Cons: Sheets had makeup on them.
8,5 Excellent
Pros: Can't get a better location if you are looking for an east bank experience. Hotel is modern and nice. Great party stop for before and after a good night out.
Cons: Missing a little of the elegance of the other historical CLE hotels. Cab or shuttle ride to the Casino or East 4'th.
9,0 Excellent
Pros: You cannot beat the location
Cons: My 2nd night stay my fiancee joined me. I had put the open for business sign out at 9am. I returned with her at 2pm and the room hadn't been cleaned I was upset and put the do not disturb sign out. At 3pm someone of the hotel staff banged on the door and stated that they thought my room was vacant. For the amount i paid i just expected better service like i had my first visit to the Aloft.
10,0 Excellent
Pros: The check in and out was fast and friendly. The rooms were nicely appointed and new. The bedding was comfortable and the view of Lake Erie was fantastic. Many restaurants close by. Complimentary coffee in the Morning.
Cons: No complimentary breakfast at this location.
10,0 Excellent
Pros: The room was very welcoming!!
Cons:
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
With a stay at Hotel Cleveland Gateway, you'll be centrally located in Cleveland, just a 3-minute walk from Rocket Mortgage FieldHouse and 7 minutes by foot from Progressive Field. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Cleveland? This hotel has facilities measuring 3504 square feet (326 square meters), including conference space.
Overall 8,1 Excellent
Based on 3 175 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: The breakfast was excellent. Bed was comfy loved all the pillows. Will stay again
Good
7,9
Pros: Location
Excellent
9,0
Pros: It was very quiet, except for one night. I heard a car once during the night. Safe hotel!
Good
7,0
Pros: Convenient to Clinic I was visiting the next day.
Excellent
8,0
Pros: Clean
Excellent
9,0
Excellent
8,0
Pros: Location, staff service and cleanliness are great!
Good
7,0
Pros: It was quiet and the room I had was very spacious. Staff was nice.
Poor
1,0
Pros: The lobby was nice
Excellent
10,0
Pros: When I called downstairs and told them that my TV was messed up they switched me to another room and it was even better than the one I had before
Poor
1,0
Pros: The room was a ok size
Excellent
9,0
Pros: It was quiet! Hard to tell that there were other guests here.
Details
Reviews
Overall 8,1 Excellent
Based on 3 175 reviews
Service
8,4
Location
8,4
Room
6,3
Food
5,4
Value
5,2
Breakfast
5,1
Vibe
3,8
WiFi
3,8
Wellness Area
3,7
Amenities
3,7
Service
8,7
Location
8,4
Room
5,9
Food
5,5
Comfort
5,3
Value
5,2
Breakfast
5,1
Amenities
3,7
Vibe
2,8
Location
8,7
Service
8,6
Room
5,5
Food
5,5
Breakfast
5,4
Comfort
5,4
Value
5,4
Amenities
4,0
Vibe
3,2
Service
8,7
Location
8,3
Room
6,1
Comfort
6,0
Breakfast
5,1
Amenities
3,5
Location
8,6
Service
8,1
Room
5,8
Comfort
5,6
10,0 Excellent
Pros: The breakfast was excellent. Bed was comfy loved all the pillows. Will stay again
Cons: Really have no complaints
7,9 Good
Pros: Location
Cons: Room was a little dirty and the elevator was a little rough going up and down
9,0 Excellent
Pros: It was very quiet, except for one night. I heard a car once during the night. Safe hotel!
Cons: The food was too expensive @ the Gateway Bar & Grill!Parking was very expensive!
7,0 Good
Pros: Convenient to Clinic I was visiting the next day.
Cons: Room was in need of an upgrade. Old wallpaper, peeling paint in the shower. I was not impressed and was glad I only paid ---- plus tax for the stay.
8,0 Excellent
Pros: Clean
Cons: The hotel didn't have parking close and charged in my opinion a lot of money for valet parking. Then the tv didn't work for at least an hour
9,0 Excellent
Pros:
Cons: Small bathroom. Hefty parking fee!
8,0 Excellent
Pros: Location, staff service and cleanliness are great!
Cons: Bathroom faucet spit out parts as I was running water from it. Surprise! Staff were notified and it got fixed quickly with an explanation that the hotel building is over 100 years old and it is scheduled to be renovated later this year. H2O pressure weak!
7,0 Good
Pros: It was quiet and the room I had was very spacious. Staff was nice.
Cons: Room was a little dirty and needs updated. Windows had cobwebs around them. Beds seemed smaller compared to most hotels and lumpy.
1,0 Poor
Pros: The lobby was nice
Cons: There was no view but a brick wall. The room looked old and dingy. Not exactly what I expected. I was celebrating my fiance's 40th birthday with a romantic getaway but was discouraged. And the bathroom was very nasty.
10,0 Excellent
Pros: When I called downstairs and told them that my TV was messed up they switched me to another room and it was even better than the one I had before
Cons:
1,0 Poor
Pros: The room was a ok size
Cons: My shower didn't work. The heat wasn't working right. Customer service was horrible at front desk. Soooo upset I spent my money there
9,0 Excellent
Pros: It was quiet! Hard to tell that there were other guests here.
Cons: The hotel bar & grill was very expensive!
With a stay at Hotel Cleveland Gateway, you'll be centrally located in Cleveland, just a 3-minute walk from Rocket Mortgage FieldHouse and 7 minutes by foot from Progressive Field. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Cleveland? This hotel has facilities measuring 3504 square feet (326 square meters), including conference space.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, First Energy Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater (delete), Jacobs Pavilion at Nautica, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest.
Overall 8,1 Excellent
Based on 2 368 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: I love everything about the hotel and would love staying again
Good
6,0
Excellent
10,0
Pros: The location, ample parking for a decent rate. The shuttle is an awesome perk that will take you anywhere within 1 mile of the hotel, which is most of the downtown area!
Excellent
9,0
Pros: Location was great--downtown right near Progressive field. Walking distance to plenty. Check in and out were super easy. Staff very nice and polite. Easy in & out parking. Quieter than I thought--windows very well insulated.
Excellent
8,0
Poor
1,0
Pros: Was centrally located
Excellent
10,0
Excellent
10,0
Pros: No breakfast
Excellent
8,0
Pros: Housekeeping was nice and fast. Location was great Quiet Loved the amount of privacy
Excellent
10,0
Pros: Location
Mediocre
3,0
Pros: Nothing
Okay
5,0
Pros: The hotel was convenient to downtown and the interstates.
Details
Reviews
Overall 8,1 Excellent
Based on 2 368 reviews
Service
8,5
Location
7,9
Breakfast
6,3
Room
5,9
Value
4,9
WiFi
4,2
Comfort
3,6
Service
8,8
Location
8,1
Breakfast
6,3
Room
5,4
Cleanliness
5,3
Pool
5,0
Value
4,9
Vibe
4,4
Comfort
3,5
Service
8,6
Location
7,6
Breakfast
6,5
Cleanliness
5,6
Room
5,5
Value
4,6
Vibe
4,0
Comfort
3,1
Service
8,7
Location
8,2
Breakfast
6,6
Room
5,4
Comfort
3,8
Service
8,6
Room
5,0
10,0 Excellent
Pros: I love everything about the hotel and would love staying again
Cons: N/A
6,0 Good
Pros:
Cons: I did not like that I had to wait 30 minutes to an hour for my room to be ready I arrived at 5:30 I finally got my room at 7 & didn't even receive a call that it was ready I had to call them .
10,0 Excellent
Pros: The location, ample parking for a decent rate. The shuttle is an awesome perk that will take you anywhere within 1 mile of the hotel, which is most of the downtown area!
Cons:
9,0 Excellent
Pros: Location was great--downtown right near Progressive field. Walking distance to plenty. Check in and out were super easy. Staff very nice and polite. Easy in & out parking. Quieter than I thought--windows very well insulated.
Cons: Room was a bit worn, but no big deal.
8,0 Excellent
Pros:
Cons: I had a nice stay there . but had problem with the room i wanted
1,0 Poor
Pros: Was centrally located
Cons: Our toilet flooded the bathroom and it took over an hour to get us moved to another room. The new room was not as clean and had broken things -tv remote. the parking was 21.60 which was not stated and 5 dollars over the listed max price.
10,0 Excellent
Pros:
Cons: Only thing that sucked was the breakfast
10,0 Excellent
Pros: No breakfast
Cons: Nice hotel
8,0 Excellent
Pros: Housekeeping was nice and fast. Location was great Quiet Loved the amount of privacy
Cons: Pool was cold About 10 drunk people in the hot tub when we tried to use it
10,0 Excellent
Pros: Location
Cons: Paying for parking
3,0 Mediocre
Pros: Nothing
Cons: Paid parking after paying so much for a room, no complimentary breakfast, rude staff, room was not stainless, bathroom does not have good place holder for clothes.
5,0 Okay
Pros: The hotel was convenient to downtown and the interstates.
Cons: The steep price of parking per night ($20) was much more than center-downtown parking garages. Additionally, there was a "service dog" that was not tended to for much of the night while the owners were out partying.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, First Energy Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater (delete), Jacobs Pavilion at Nautica, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Overall 8,1 Excellent
Based on 1 735 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,0
Pros: The bed was really uncomfortable. I had paid for the room on booking.com and my reservation said breakfast was included. The lady at the desk had an attitude about giving it to me after I showed her the receipt.
Excellent
10,0
Pros: Location And staff
Okay
5,0
Pros: The Staff
Good
7,0
Excellent
10,0
Pros: Location and cleanliness
Poor
1,0
Pros: Nothing. My night was ruined because I stayed here. Horrible staff. Hotel was gross.
Excellent
10,0
Pros: Especially liked that the shuttle would take you anywhere in the city most anytime you want. Also the hotel is located so you can walk to most attractions
Excellent
10,0
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Good
7,0
Pros: location was close to Rock and Roll hall of fame - walking distance and they had free local transportation from the hotel
Excellent
8,0
Pros: Location
Excellent
10,0
Pros: Love being greeted with a warm chocolate chip cookie. Staff was always very friendly and helpful. Great having a shuttle to explore the area.
Mediocre
2,0
Details
Reviews
Overall 8,1 Excellent
Based on 1 735 reviews
Location
8,9
Service
8,4
Breakfast
6,7
Room
6,4
Cleanliness
5,6
Amenities
5,6
Vibe
5,5
WiFi
4,2
Location
8,6
Service
8,5
Food
6,1
Breakfast
5,9
Amenities
5,8
Room
5,4
Cleanliness
5,1
Location
9,0
Service
8,4
Bar
7,2
Breakfast
6,9
Food
6,1
Room
5,9
Cleanliness
5,6
7,0 Good
Pros: The bed was really uncomfortable. I had paid for the room on booking.com and my reservation said breakfast was included. The lady at the desk had an attitude about giving it to me after I showed her the receipt.
Cons: The front desk staff
10,0 Excellent
Pros: Location And staff
Cons: None
5,0 Okay
Pros: The Staff
Cons: It was good price or deal but when you add on parkung and no free breakfast. You can stay in a much nicer place. Our room said queen be but it was a full and our room was smaller than my bedroom at home. On the ladt day I got stuck in the. Elevator
7,0 Good
Pros:
Cons: That the parking garage was also open for public events, so people were tailgating before a football game leaving less parking available for hotel tenants
10,0 Excellent
Pros: Location and cleanliness
Cons: It was a little cramped in the lobby but its Sunday Night Football too. So, I get it! That's the only thing I did not enjoy however.
1,0 Poor
Pros: Nothing. My night was ruined because I stayed here. Horrible staff. Hotel was gross.
Cons: Everything
10,0 Excellent
Pros: Especially liked that the shuttle would take you anywhere in the city most anytime you want. Also the hotel is located so you can walk to most attractions
Cons:
10,0 Excellent
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Cons:
7,0 Good
Pros: location was close to Rock and Roll hall of fame - walking distance and they had free local transportation from the hotel
Cons: The staff at check-in was grumpy and told us since we booked thru booking.com we were not eligible for any discounts to any activities offered from the hotel. She was rather rude and then chit chatting with other staff and ignoring us.
8,0 Excellent
Pros: Location
Cons: Some of the staff were not pleasant
10,0 Excellent
Pros: Love being greeted with a warm chocolate chip cookie. Staff was always very friendly and helpful. Great having a shuttle to explore the area.
Cons: No.
2,0 Mediocre
Pros:
Cons: All amenities closed. No communication beforehand. Really there was nothing positive or no reason to stay there.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Overall 7,9 Good
Based on 1 954 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
4,0
Pros: Easy to get around but lots of homeless people
Poor
1,0
Pros: only location
Mediocre
2,0
Pros: The hotel itself and its close proximity to everything
Poor
1,0
Excellent
8,0
Pros: It was a beautiful hotel and the staff was attentive without being invasive.
Good
6,0
Pros: Beautiful lobby.. Downtown location
Good
7,0
Pros: The bed and option of using my Netflix
Okay
5,0
Pros: The distance to tower city
Excellent
10,0
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Mediocre
3,0
Pros: It was downtown. That's about it.
Excellent
9,0
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Excellent
8,0
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Details
Reviews
Overall 7,9 Good
Based on 1 954 reviews
Location
8,4
Service
8,3
Vibe
7,1
Breakfast
6,6
WiFi
5,7
Room
5,5
Comfort
5,2
Cleanliness
4,5
Wellness Area
1,6
Pool
0,0
Location
8,6
Service
8,3
Amenities
7,3
Vibe
6,8
Breakfast
6,4
Value
5,2
Comfort
5,1
Room
4,6
Cleanliness
4,2
Service
8,5
Location
8,2
Breakfast
6,8
Comfort
5,2
Room
5,1
Value
4,8
Cleanliness
4,5
WiFi
4,2
Service
8,4
Location
7,5
Room
4,8
Room
5,2
4,0 Okay
Pros: Easy to get around but lots of homeless people
Cons: My entire intent on booking this room was having a large marble bath; was nothing of the sort and never got my two hour soaking bath. Instead it was a standard shallow bath tub and a repainted tub at that. Nothing luxurious here and no marble insight.
1,0 Poor
Pros: only location
Cons: Very old hotel full of dust no cleaning horrible experience.would never suggest anyone in this price.the price they charged for this hotel is not worth it.
2,0 Mediocre
Pros: The hotel itself and its close proximity to everything
Cons: My room was not very clean, it has old food shoved in the drawers of the desk, the bathroom floor was sticky and no refrigerator or ice for the overpriced bottle of hot water in the room
1,0 Poor
Pros:
Cons: Not up to four star hotel standards at all. Rooms were extremely outdated, small, no windows, not clean sheets, noisy. Terrible experience.
8,0 Excellent
Pros: It was a beautiful hotel and the staff was attentive without being invasive.
Cons: The room was small and shaped in a weird way, the bed was not the most comfortable (though not uncomfortable either, just meh), and things felt the tiniest bit....grungy. Not dirty, just older so it felt a little less clean.
6,0 Good
Pros: Beautiful lobby.. Downtown location
Cons: Had to switch rooms because one of the queen beds had a huge sagging area and you could feel the springs
7,0 Good
Pros: The bed and option of using my Netflix
Cons: Paying for parking mainly and the bathroom
5,0 Okay
Pros: The distance to tower city
Cons: Bathroom shower flooded room 1002. Everyone seemed too busy to help. No fridge in the room sucked.
10,0 Excellent
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Cons:
3,0 Mediocre
Pros: It was downtown. That's about it.
Cons: Almost everything. The hotel is in dire need of renovation (carpets coming out from baseboards, nicks/dents everywhere, outdated. The room was NOT clean. Fingerprints, watermarks, hair, etc. Can't believe it's a Marriott 4 star. Never again.
9,0 Excellent
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Cons: The interior definitely needs some upgrades, but don't let that deter you. The lobby, etc. is beautiful though negates by the worn out carpet and other features needed a quick update. The room was a bit small, but was just what we needed and was clean.
8,0 Excellent
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Cons: The room did not meet star standards in my opinion. I would not shower in that tub for anything! It had mold in the tiles and crevices. Not clean!
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7,8 Good
Based on 1 473 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4,0
Okay
4,0
Excellent
8,3
Pros: Loved the size of the bed and the full length mirror!!!!
Excellent
8,0
Pros: Bed and bedding very comfortable. Nice room.
Excellent
8,0
Pros: Room size and location
Okay
5,0
Excellent
8,0
Pros: Very comfortable bedding
Poor
1,0
Pros: Breakfast
Poor
1,0
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Excellent
8,0
Pros: Quiet
Poor
1,0
Pros: The staff was super nice
Excellent
10,0
Pros: Hotel Was Really Clean And Organized
Details
Reviews
Overall 7,8 Good
Based on 1 473 reviews
Location
8,5
Breakfast
8,5
Service
8,1
Value
7,3
Room
6,5
Wellness Area
1,4
Breakfast
8,4
Location
8,4
Service
8,3
Value
6,8
Room
5,4
Comfort
4,9
Location
8,5
Breakfast
8,3
Service
8,0
Value
6,9
Room
5,6
Location
8,4
Service
8,3
Room
5,4
Location
8,7
Breakfast
8,5
Service
7,9
Room
5,7
4,0 Okay
Pros:
Cons: My bebclothes had not been changed. I told them and we were given another room
4,0 Okay
Pros:
Cons: Refrigerator was not chilled was not cold at all. Towels had stains on them. Staff was not friendly did not feel welcomed.
8,3 Excellent
Pros: Loved the size of the bed and the full length mirror!!!!
Cons: The tub was a little dirty I noticed and that really bothered me but other than that everything looked tidy.
8,0 Excellent
Pros: Bed and bedding very comfortable. Nice room.
Cons: Bathroom was very small. After paying over a bucks with tax they added 9.50 parking fee.
8,0 Excellent
Pros: Room size and location
Cons:
5,0 Okay
Pros:
Cons: The price for parking should be told upfront as oppose to having random transactions on your card
8,0 Excellent
Pros: Very comfortable bedding
Cons:
1,0 Poor
Pros: Breakfast
Cons: The staff was rude and rushed at check in. The facility was aging and felt dirty and we were charged for parking.
1,0 Poor
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Cons:
8,0 Excellent
Pros: Quiet
Cons: Someone was smoking and they tried to blame me and I don't smoke I was so embarrassed by the manager just for him to find out it wasn't me but he apologized
1,0 Poor
Pros: The staff was super nice
Cons: This hotel is very dirty. It looks like they're doing renovations on the exterior however, the interior is not up to standards. Bathroom crevices were all filthy.
10,0 Excellent
Pros: Hotel Was Really Clean And Organized
Cons: Not At All
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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