Cleveland hotels near Cleveland Police Museum

Cons: The bathroom needs more privacy. Especially when staying with a group of friends.

Cons: Housekeeping was irregular in room cleaning services. Most of the days room was not done all day and I had to call for service after returning to room in evening. Bathrobes were not provided in room, which are pretty standard in hotels of this class.

Cons: Room doors close very loudly and the noise woke me up mornings.

Cons: Water was brown because of some work being done. Only has Valet parking. No free wifi

Cons: I wish there had been charging outlets on the long desk/counter.

Cons: We had a minor snafu at the desk on arrival, but the manager sent up an apology and a generous gift in recompense, then called to make sure we felt we had been made whole. His concern more than made up for the minor inconvenience. The fan of the heating system in the room was loud enough that we had to turn it off even when we could have used it. That might have been particular to our room, however. The equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement.

Cons: Things that I did not like: Staff that lies. They like to patronize you just to push off to the next person. Rooms reasonable but not worth the price.

Cons: Thought it very expensive. Breakfast Buffet was priced like New York City. Small things missing, like bottled water, unless of course you wanted to pay for the Fiji water in the bar.

Cons: The noise was more than a bit bothersome

Cons: The additional 30.00 for one night parking.

Cons: This was our second attempt at The Arcade and both times we have requested a bath tub and paid an uncharge for a room with a view. Both times the view that we upgraded to was a concrete wall 6 feet from the window. They moved us to a room with an actual view this time at least, but the room was just cleanish and had no bath. We actually think that this may be the room where employees take breaks as the table had pretty clearly had drinks on it not long before we arrived and the TV was on. If they charged $100 or even $150 for rooms here, it would be fine. In fact, it would be good. For $360 a night though, we were really expecting something more than a few steps above a Holiday Inn.

Cons: First stay was perfect. Great room, extremely comfortable bed, and perfect view of 4th St., cannot complain. Second stay....room was dated, carpet appeared to have water damage, bed was old with ruts and was extremely stiff. Called to ask possibly change rooms and were shot down. I understand hotels fill up fast, especially during big events in downtown Cleveland. However, don't ask me my room preference through email four months in advance and again at the front desk when your going to ignore or know you have no intentions of accommodating a single preference. Just be honest and up front about availability.

Cons: Very few "extras" provided without cost.

Cons: The valet service people seemed really confused about what was going on when I pulled up. At one point during my stay I ordered some room service items and they just never came. The bed I slept in had no sheets on the mattress, which was super weird. I also discovered blood on the mattress. Pretty weird!

Cons: had to pay to park, was requested to put a 100 hold on my card at check in, they did drop it to 50, but all the website said was a card would have to be on file, nothing about a hold. The shops inside were all abandoned. Only a few open. $4 water offered in room. no fridge

Cons: Because it is an older building, it did have a bit of a musty smell and the air circulation in the room was not that great. Also they serve breakfast in the arcade and it is noisy and woke us up in the morning.

Cons: Parking

Cons: Dirty, dirty, dirty...stained carpets, broken tiles, torn upholstery on furniture, moldy shower curtain - GROSS!

Cons: Furniture and decorations were a little dated. Same with the electronics.

Cons: Rooms were pretty basic. But, for the price, it was very nice!

Cons: I wanted to leave my vehicle for the duration of the flight and get a shuttle to the airport and was told that the program was unavailable and full. They didn't even ask what time my flight was and the parking lot was only half full.

Cons: Outside of lobby hotel is dated, while acceptable room furniture was showing age, mattress and pillows where very uncomfortable, felt more like a mid range hotel than what I expect from a Hilton. That being said for a quick overnight stay for easy access to the airport In The morning at 100$ it was not a bad deal but if the rooms where newer it would have been a 5 star experience

Cons: Food wasn't great for how much we spent, and breakfast is super expensive for a family of 4. Especially, when I thought it was included in my stay from trip advisor.

Cons: The smells of the building. Old building wit a slight sewer smell. No fan in the bathroom. Had another light in the ceiling but couldn't figure out how to turn it on.

Cons: Food

Cons: Building is old. You can hear everything!

Cons: Valet parks the cars a couple blocks away in a public lot. Trust me when I say park the car yourself. It takes them over 10 minutes to retrieve each car and when we were there only 1 person was working to run for the cars. We took a walk that morning and watched the valet drivers pathetically meandering to the cars, not jogging or even fast walking. It makes it difficult if you are trying to be somewhere on time. Budget 30-40 minutes to get your car the next morning if you use valet.

Cons: Waking up to blonde hair on my mouth an my hair is black !

Cons: Had to walk through lobby to get to pool.

Cons: Parking was expensive and should have been included. We had dinner in the hotels restaurant and the food was good but the seating was too close to the doors, we were freezing the whole time.

Cons: Ac didn't work. Poor customer service. Hotel was doing remodel so was dirty and run down.

Cons: Can't think of anything I didn't like.

Cons: Wasnt aware I had to pay for parking... it should have been included with the cost of the hotel.

Cons: Lobby couches were worn out, hotel shuttle was limited.

Cons: Very strong air freshener in the room, almost to the point of overwhelming.

Cons: There was no fan in the bathroom. Not a huge deal but hard to get ready when everything is fogged up and you can't open the door cause the others in your room are sleeping! Could also hear the people in the next room coughing up a lung through the bathroom vent...not a pleasant sound first thing in the morning but obviously not the hotels fault!

Cons: They oversold themselves, even though I only made the reservation on the way from the airport. Took a long time to sort it out. I did eventually get a good room that was comped.

Cons: We booked a king sized room. We were given a queen sized room and told that the hotel was sold out.

Cons: Had no dislikes

Cons: Dont make ypur customers pay for parking on top of the overnight stay.

Cons: Only 1 choice for breakfast, all you can eat for about $12. Tried to get a drink at the bar after an Indians gamed on a Sat. night, only 1 person working the bar and no waitresses. The bar was mostly full, but we sat at a table. Asked for a wine list at the bar after being ignored waiting to order a drink. " Didn't have one and the wines are right there", pointing to a shelf in the back. Of course we left. She wasn't getting our business there. Another couple left without getting a drink before us too. The bed was soft and lumpy and uncomfortable and the pillows were too soft. I'll stay somewhere else next time.

Cons: Room was outdated. City side drapes did not close, let in lots of light at night. Overpriced for expectation, but not for location.

Cons: Bed was uncomfortable

Cons: Parking lot should have been compt.

Cons: Beds were too soft & some of the furniture & fixtures were showing some wear.