Hotels near Cleveland Hopkins Airport

Hotels near Cleveland Hopkins Airport

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Hopkins Intl (CLE) - Cleveland, OH, United States
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Best hotels near Cleveland Hopkins Airport

Cleanliness
9,6
Comfort
9,5
Facilities
10,0
Location
9,3
Overall
10,0
Overall 9,3 Excellent
Based on 47 reviews
Cleanliness
9,6
Comfort
9,5
Facilities
10,0
Location
9,3
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
8,8
Location
9,4
Services
8,8
Staff
9,4
Cleanliness
9,4
Comfort
9,5
Location
9,1
Services
9,0
Staff
9,8
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
10,0
Staff
10,0
Cleanliness
9,7
Comfort
9,7
Location
9,4
Services
9,7
Staff
9,7
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
7,5
Staff
10,0

Excellent 10,0
Pros: We love coming here. This has been our third visit in less than a year!
Excellent 10,0
Pros: The breakfast was included in the stay and was wonderful, Anna made everything to order. My daughters (6 and 3 y/o) loved the hot cocoa served in a tea pot. The room was cozy and the private patio is great. Anna was the perfect host.
Cons: Everything was perfect.
Excellent 10,0
Pros: Anna was the sweetest host I have ever met. From the home made ready to order breakfast ever morning to the history and tour of the whole house it left us two best friends over the moon. Due to covid she only booked one reservation at a time so we had all of her attention!! Already recommended her to others.
Cons: Next
Mediocre 2,0
Pros: Breakfast was just ok. The orange juice, water and fruit wasn’t cold. It seemed like it had sat out for quite some time before I sat down to eat, room temperature orange juice and fruit is yuck!
Cons: View was awful, rooms weren’t set up conveniently. First room had no shower whatsoever, just a tub in the room with a shower head that I have to hold to shower. No shower curtain so I suppose I’m supposed to stand in the tub with no curtain and hold the shower head In one hand while I try to wash with the other. Also, when you do try to bathe in the tub in the room with no curtain, it warms up the entire room. Now you have a hot foggy room that takes hours to cool back down. I would expect there to be an actual shower in the bathroom but there was only a toilet and tiny sink. Almost zero room to do your makeup and there is absolutely nowhere private to freshen up as the tub has no curtain and is next to the bed. Nobody has weeded the gardens anywhere, you can’t walk on the little yard path due to tree branches in the way. The decor appeared very cheap, like all of it was purchased from goodwill possibly. There were random broken tea pots and plates around the flower beds (which again looked awful and very overgrown). The “tea room” decor was atrocious. Giant fake flowers, nothing really matched, music was awful and the CD skipped the entire time. Nothing here appeared to be “vintage”, rather it looked like someone just bought any old random tea pot whether it was new or old and placed it in the room. Every wall had these cheap plate holders with plates on them which didn’t match or looked like someone DIY’d. Only 1 of the tables outside had chairs which were nasty and needed wiped down. Our balcony had extremely cheap chairs that we were concerned would break so we had to use our own. No shade on the balcony, No table or umbrella or anything like that, and there were 3 random plant stands with nothing on them. It seemed our balcony was just storage for those 3 plant stands which were ugly to look at. Stains on the carpet here and there. The coffee machine was complicated and I had to make my own coffee, I would expect coffee to be made in the morning and ready.
Excellent 10,0
Pros: We love staying here! It is always quiet, clean and in a convenient location for our weekend getaways!
Excellent 8,0
Pros: The breakfast was wonderful. Made to order with loving care. The owner was delightful.
Cons: Needed better cable for t.v.
Excellent 10,0
Pros: Anna, the owner, was a gem! She worked with us when we almost had to cancel due to virus. Our room was spacious and comfortable . Plenty of hot water which isn’t always so at B and B. Breakfast was good. For a tea lover as myself it was extra special! Many choices of tea served in beautiful teapots with real cups and saucers . I would recommend for a couple. The stairs are steep though so if you can’t do stairs don’t go.
Cons: Steep stairs if you have any leg issues
Excellent 10,0
Pros: Very quaint and staff was very friendly. Would defiantly recommended.
Emerald Necklace Inn Bed And Breakfast - Cleveland
Rated no. 1
9,3
Excellent 9,3
Based on 47 reviews
Details
Reviews
R2 217

Cleanliness
9,1
Comfort
8,9
Facilities
9,4
Location
8,9
Overall
9,4
Overall 8,8 Excellent
Based on 228 reviews
Cleanliness
9,1
Comfort
8,9
Facilities
9,4
Location
8,9
Overall
9,4
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
9,3
Overall
9,3
Cleanliness
9,2
Comfort
8,4
Facilities
8,8
Location
9,6
Overall
9,2
Cleanliness
9,1
Comfort
8,9
Location
8,8
Services
8,8
Staff
9,2
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
9,6
Facilities
9,6
Location
9,6
Overall
9,2
Cleanliness
9,1
Comfort
8,9
Location
9,1
Services
8,6
Staff
9,4
Cleanliness
9,2
Comfort
9,0
Location
8,8
Services
8,3
Staff
9,2
Cleanliness
8,9
Comfort
8,8
Facilities
9,2
Location
8,8
Overall
10,0
Cleanliness
8,6
Comfort
8,3
Location
8,9
Services
8,1
Staff
8,6

Excellent 10,0
Pros: very fresh and clean. the staff was amazing! i was amazed how clean it was.i will be staying there again.
Excellent 9,0
Pros: Convenient location for early morning flight
Cons: I can think of nothing.
Excellent 10,0
Pros: The staff immediately brought me a blanket when I requested it. They answered their phone promptly. Everyone was very nice
Cons: Arriving at night it was a bit of a challenge only because they aren’t right on the main road.
Excellent 10,0
Cons: I had to pay a separate fee to use wifi
Excellent 9,4
Pros: Very popular hotel. Saw many families here. Checking in was easy. Nice fireplace downstairs and convenient restaurant/bar. Nice ambiance.
Cons: Rooms were pretty basic. But, for the price, it was very nice!
Good 7,7
Pros: Location right next to airport, shuttle service was great, hotel has bar/restaurant, friendly staff, good rates, lobby area was very nice, room was clean
Cons: Outside of lobby hotel is dated, while acceptable room furniture was showing age, mattress and pillows where very uncomfortable, felt more like a mid range hotel than what I expect from a Hilton. That being said for a quick overnight stay for easy access to the airport In The morning at 100$ it was not a bad deal but if the rooms where newer it would have been a 5 star experience
Excellent 10,0
Pros: Very friendly staff, nice comfy bed, good breakfast bar
Excellent 10,0
Pros: Title pretty much sums up out stay. We arrived late at night and was greatest with a friendly smile and directed to our roo . Room was spacious and clean. Beds and pillows were comfortable and the bathroom was well maintained. No comments whatsoever. By the way, if you are worried about being so close to the airport...have no worries. We were on three uth floor and did not hear one plane fly over at al . Great stay. Thank you Hilton
Good 7,7
Pros: Location to the CLE airport
Cons: I wanted to leave my vehicle for the duration of the flight and get a shuttle to the airport and was told that the program was unavailable and full. They didn't even ask what time my flight was and the parking lot was only half full.
Excellent 9,1
Cons: Food wasn't great for how much we spent, and breakfast is super expensive for a family of 4. Especially, when I thought it was included in my stay from trip advisor.
Excellent 10,0
Pros: All staff were helpful friendly and responsive
Excellent 10,0
Pros: I liked that they had a gym and business room.
Excellent 9,0
Pros: The staff was very attentive and breakfast was really terrific.
Excellent 10,0
Pros: Meticulously clean and quiet. Very friendly staff. Excellent airport shuttle service.
Hilton Garden Inn Cleveland Airport - Cleveland
Rated no. 2
8,8
Excellent 8,8
Based on 228 reviews
Details
Reviews
R2 261

Cleanliness
8,7
Comfort
8,9
Facilities
8,8
Location
8,9
Overall
9,0
Overall 8,5 Excellent
Based on 511 reviews
Cleanliness
8,7
Comfort
8,9
Facilities
8,8
Location
8,9
Overall
9,0
Cleanliness
10,0
Comfort
10,0
Facilities
8,0
Location
10,0
Overall
8,0
Cleanliness
2,0
Comfort
8,0
Facilities
4,0
Location
6,0
Overall
6,0
Cleanliness
8,5
Comfort
8,7
Location
8,9
Services
8,2
Staff
8,8
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,2
Comfort
10,0
Facilities
10,0
Location
8,7
Overall
10,0
Cleanliness
9,0
Comfort
9,1
Location
9,1
Services
8,7
Staff
8,9
Cleanliness
8,7
Comfort
8,9
Facilities
10,0
Location
8,8
Overall
8,0
Cleanliness
8,7
Comfort
8,5
Location
8,5
Services
8,4
Staff
8,4
Cleanliness
8,1
Comfort
8,1
Location
8,3
Services
7,9
Staff
7,9

Okay 4,0
Pros: Very comfy beds with nice and polite staff.
Cons: The Wi-Fi didn't work for both nights we were there, even after talking with IT. It made calming down our grandson (who has autism) a little difficult because he was unable to wined down the same at home.
Excellent 8,0
Pros: Great location. Great staff. Nice room.
Cons: Fire place does not work.
Excellent 8,0
Pros: Convenient, private, comfortable
Cons: The sheets weren’t clean and neither was the tub
Excellent 10,0
Pros: There’s not much not to like
Cons: Wish they put more toilet paper and towels in rooms before you arrive because of covid but that’s not even a compliant
Excellent 8,0
Pros: I liked the fact it was two levels. The kitchenette was great.
Cons: I didn't like that some if the sheets had stains.
Okay 5,4
Pros: The room was spacious and comfortable. Breakfast was okay.
Cons: They never cleaned our room even though we called multiple times every day to have it cleaned. They didn’t even replace our toilet paper to take our trash. We had to call every single day for that and they took a long time to do it.
Excellent 9,4
Pros: DISCLAIMER: I worked for a large upscale hotel brand at multiple locations for 7 years, and hold all hotels to high standards. The room was comfortably sized, although with the sofa bed out the room shrunk considerably. There were 2 of everything—plates, cups, forks, knives, spoons—but space for 3. We did use the oven to bake muffins, everything is in good working order, as was the fireplace. The breakfast was generous and edible, and the area was kept clean by a diligent employee. In fact, everyone we saw was cheerful and helpful.
Cons: The shower gel dispenser was out of body wash, and the curtain bar was loose, like someone had been playing on it, hmm... we did not bring this to the staff’s attention, though. The toilet and tub area of the bathroom is incredibly small, but the sink and countertop area is wide open. Space could be better utilized here, but nothing you can do about it now.
Excellent 10,0
Pros: We absolutely enjoyed our long holiday weekend stay at Sonesta ES Suites Cleveland Airport! The apartment-style accommodations made it possible to lounge and get comfortable (and not feel the dreaded "cooped up feeling" of being in a hotel room! We were able to cook several meals in the well-equipped kitchen, relax on the sofa, and stream our Netflix on the TV. The staff was exceedingly friendly and went above and beyond to make the most out of our stay. The hotel was in great proximity to wonderful restaurants and it was a quick drive from the airport, downtown Cleveland, and the mall. And the price! WOW! It was by far the most affordable of all the hotels we looked into - by at least $50-100 a night. We enjoyed our stay so much that we plan to seek out Sonesta hotels in all cities we travel to!!
Cons: We stayed in the "West Wing," which was lovely; however, it did not have an ice machine. The rooms have freezers, but you must make your own ice. Fortunately, guest services gave us plenty of ice to last us the long holiday weekend!
Excellent 10,0
Pros: clean, warm, friendly staff, inviting
Excellent 9,7
Pros: Me and my husband are a young married couple and we spent our 4th anniversary in Ohio at this hotel. Our stay was a great experience it was like a nice studio apartment with a fireplace and private entrance. Variety of free breakfast food was also included. Staff was also very nice. This will be our first choice of hotel stay when we visit again!!!
Sonesta ES Suites Cleveland Airport - Middleburg Heights
Rated no. 3
8,5
Excellent 8,5
Based on 511 reviews
Details
Reviews
R1 468

Cleanliness
8,6
Comfort
8,6
Facilities
7,5
Location
8,4
Overall
7,6
Overall 8,4 Excellent
Based on 1 327 reviews
Cleanliness
8,6
Comfort
8,6
Facilities
7,5
Location
8,4
Overall
7,6
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
2,0
Comfort
4,0
Facilities
4,0
Location
7,0
Overall
4,0
Cleanliness
8,5
Comfort
8,4
Location
8,4
Services
8,3
Staff
8,7
Cleanliness
9,3
Comfort
9,3
Facilities
9,3
Location
9,3
Overall
9,3
Cleanliness
6,4
Comfort
8,3
Facilities
7,6
Location
7,2
Overall
7,3
Cleanliness
8,7
Comfort
8,8
Location
8,4
Services
8,5
Staff
8,8
Cleanliness
8,5
Comfort
8,5
Facilities
8,0
Location
8,3
Overall
7,0
Cleanliness
8,8
Comfort
8,8
Facilities
7,6
Location
8,6
Overall
7,6
Cleanliness
8,8
Comfort
8,6
Location
8,4
Services
8,4
Staff
8,6

Okay 5,0
Pros: The location
Cons: Parking lot was not shoveled so very hard to park, bedding felt like paper and we had to clean the shower which had hair everywhere. Probably will never book here again.
Excellent 8,0
Pros: The parking lot was a mess and needed to be plowed
Excellent 10,0
Pros: Room service, place was nice n clean
Cons: If you don't know the area its location is kinda out of the way not exactly on the main street
Excellent 10,0
Pros: The pool and customers
Cons: None thing
Excellent 10,0
Pros: I love the 24 hour coffee bar, the Bluetooth speaker in the room and how close it is to get food and gas.
Excellent 10,0
Pros: Traveling with a pet can be hard, but La Quinta makes their part easy. Great for pets and great during pandemic circumstances.
Excellent 8,0
Pros: Breakfast was great.
Excellent 10,0
Cons: When you get to the Cleveland Hopkins airport make sure to call the hotel to send a van to pick you up. I wish I knew that. Now you know.
Excellent 10,0
Excellent 10,0
Okay 5,4
Cons: The room was a little dirty.
Good 6,5
Pros: The price and location
Cons: Was not very clean, someone else's hair on bathroom floor
Mediocre 2,8
Pros: Staff were available all the time. Location was good.
Cons: Room was not clean. Had to change the room during the night we reached.
Okay 5,1
Pros: The vanity was outside the bathroom instead of trying to cram it into the bathroom
Cons: The blankets didn't look as clean as they should have been
La Quinta Inn & Suites by Wyndham Cleveland - Airport North - Cleveland
Rated no. 4
8,4
Excellent 8,4
Based on 1 327 reviews
Details
Reviews
R1 573

Cleanliness
8,4
Comfort
8,1
Facilities
7,3
Location
8,7
Overall
8,0
Overall 8,4 Excellent
Based on 145 reviews
Cleanliness
8,4
Comfort
8,1
Facilities
7,3
Location
8,7
Overall
8,0
Cleanliness
10,0
Comfort
10,0
Facilities
6,0
Location
8,0
Overall
8,0
Cleanliness
7,9
Comfort
7,7
Location
8,7
Services
8,0
Staff
8,0
Cleanliness
2,0
Comfort
2,0
Facilities
2,0
Location
2,0
Overall
2,0
Cleanliness
8,0
Comfort
10,0
Facilities
10,0
Location
8,0
Overall
9,3
Cleanliness
9,0
Comfort
8,8
Location
9,0
Services
8,8
Staff
9,2
Cleanliness
9,0
Comfort
8,5
Facilities
6,0
Location
8,7
Overall
8,0
Cleanliness
8,6
Comfort
8,1
Facilities
10,0
Location
8,9
Overall
10,0
Cleanliness
8,6
Comfort
8,3
Location
9,1
Services
8,1
Staff
9,0

Excellent 9,0
Pros: Very nice location
Cons: Kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as possible
Good 7,0
Pros: Mostly comfortable, fairly clean (other than the rag under mattress), pleasant staff.
Cons: Because I am paranoid about bed bugs, I check under the sheets and mattresses. There was a disgusting hand towel under the mattress. Also, breakfast was part of my package but was all put away when I got downstairs, just minutes after being told it would be up for a bit longer due to the groups at the hotel.
Mediocre 3,0
Cons: Rooms were extremely dirty. I had to request a new room.
Excellent 10,0
Pros: Fast. Clean and quiet
Good 7,4
Pros: The clean room.
Cons: That the hotel was a little outdated, I stay with Marriott frequently and I feel the professionalism of the staff was non existent. They did not even thank me for my stay upon checkout.
Excellent 8,2
Pros: I loved the bed and the room was the perfect temperature. It was quite. Perfect for anyone that just needed a place to sleep and are much more active than we were.
Cons: Their is no room service that we found. The sink being outside the bathroom was weird. The restaurants nearby closed pretty early leaving fast food as the only other option.
Courtyard by Marriott Cleveland Airport/South - Middleburg Heights
Rated no. 5
8,4
Excellent 8,4
Based on 145 reviews
Details
Reviews
R1 917

Cleanliness
8,6
Comfort
8,4
Facilities
8,5
Location
9,1
Overall
8,4
Overall 8,3 Excellent
Based on 218 reviews
Cleanliness
8,6
Comfort
8,4
Facilities
8,5
Location
9,1
Overall
8,4
Cleanliness
9,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
10,0
Cleanliness
8,9
Comfort
8,5
Location
9,3
Services
8,3
Staff
9,2
Cleanliness
4,0
Comfort
4,0
Facilities
6,0
Location
4,0
Overall
4,0
Cleanliness
7,0
Comfort
8,0
Facilities
8,0
Location
6,3
Overall
8,3
Cleanliness
8,5
Comfort
8,3
Location
9,4
Services
7,9
Staff
9,1
Cleanliness
8,3
Comfort
8,7
Location
8,7
Services
8,3
Staff
9,6
Cleanliness
8,5
Comfort
8,5
Facilities
10,0
Location
9,2
Overall
10,0
Cleanliness
8,3
Comfort
8,1
Location
9,3
Services
7,7
Staff
8,9

Excellent 10,0
Pros: Perfect location, I'll stay there again
Cons: Na
Excellent 8,0
Cons: I think paying for a cup of coffee in the morning is the last step in taking all the amenities away. I will make sure coffee is at least provided in the future.
Okay 4,5
Pros: We especially liked the food at the restaurant And the fervor all around.
Cons: We didn't like that there was a white film of some sort on the walls in the bathroom. Also our room was not clean when we're came back to it in the afternoon on Valentine's Day. The service in the restaurant leaves alot to be desired. It was very slow. We decided to eat at the bar for the duration of our stay. Additionally we did not have access to HBO... and the channel guide did not match the channels. This hotel needs cleaning and better service. Very disappointing!!!
Sheraton Cleveland Airport Hotel - Cleveland
Rated no. 6
8,3
Excellent 8,3
Based on 218 reviews
Details
Reviews
R2 516

Cleanliness
8,8
Comfort
8,7
Facilities
8,5
Location
8,7
Overall
7,6
Overall 8,2 Excellent
Based on 150 reviews
Cleanliness
8,8
Comfort
8,7
Facilities
8,5
Location
8,7
Overall
7,6
Cleanliness
6,0
Comfort
5,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
8,8
Comfort
8,7
Location
8,9
Services
8,3
Staff
8,8
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Staff
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
6,0
Cleanliness
8,9
Comfort
8,6
Location
8,9
Services
8,6
Staff
8,4
Cleanliness
9,4
Comfort
9,7
Facilities
8,0
Location
8,7
Overall
8,0
Cleanliness
8,5
Comfort
8,5
Facilities
10,0
Location
8,2
Overall
10,0
Cleanliness
8,0
Comfort
7,8
Location
7,8
Services
8,0
Staff
8,1

Excellent 10,0
Pros: I liked everything. Staff was kind and interactive with proper covid protocols. Always available for any questions. And very knowledgeable of the area.
Cons: Literally the only thing I would suggest is that the pool heat be turned up. It was quite cold.
Poor 1,0
Pros: Nothing
Cons: They did not provide any breakfast the hallway smells bad and it was very noisy
Excellent 9,4
Pros: Didn’t eat.
Cons: Room over booked. We got an upgrade but didn’t have the amenities we requested
Excellent 10,0
Pros: great breakfast!! the location was great for me while my son visited BW. booked online and my reservation was ready, no problems. had a few cookies and was offered a bottle of water while checking in.
Excellent 10,0
Pros: Great, friendly staff. Great breakfast options. Hot and cold items. Very clean facilities with plenty of space. Large rooms.
Mediocre 2,0
Pros: Booked online and received a booking confirmation, upon arrival was informed by the manager of a glitch. He did a very good job of helping get us to an alternate property.
Cons: What happened between booking, confirmation and arrival? This was very frustrating as we were coming for out of town.
Excellent 10,0
Pros: This was one of the friendliest places we've stayed. Everyone, from the front desk to the service staff, was welcoming and cared about our stay. Within minutes of checking into our room, the front desk called to ascertain if all was well with our room. The room was excellent and the bed was very comfortable. The next morning, as we were headed to breakfast, the service staff asked about our room and if it met our expectations. The breakfast area had plenty of seating and a separate space for the food. It was easy to navigate around, although there were a fairly large number of people in attendance, and it didn't make you feel like the area was an afterthought that was just stuck on with a couple of boxes of cereal and lukewarm coffee. Breakfast included fresh, hot eggs, choice of meat, fresh fruit, bread choices, and wonderful coffee. We usually stay at the Express place, but my experience here may definitely change our preference. This is a great place to stay and I highly recommend it!
Hampton Inn & Suites Cleveland-Airport/Middleburg Heights - Middleburg Heights
Rated no. 7
8,2
Excellent 8,2
Based on 150 reviews
Details
Reviews
R1 573

Cleanliness
8,6
Comfort
8,6
Facilities
10,0
Location
9,0
Overall
10,0
Overall 8,2 Excellent
Based on 48 reviews
Cleanliness
8,6
Comfort
8,6
Facilities
10,0
Location
9,0
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
7,2
Comfort
6,6
Location
8,8
Services
6,6
Staff
7,5
Cleanliness
8,7
Comfort
9,0
Location
8,7
Services
8,1
Staff
9,4
Cleanliness
9,3
Comfort
9,3
Location
9,6
Services
9,6
Staff
7,1
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
10,0
Staff
10,0
Cleanliness
10,0
Comfort
8,8
Location
10,0
Services
8,8
Staff
8,8

Excellent 9,0
Pros: Location to events we need to attend. Space for family to spread out.
Cons: Breakfast not available.
Okay 4,0
Pros: The property was nice clean you got a maid service every day
Cons: I didn’t like that the toilet was running all night and they didn’t have anyone that can come look at it and it kind of kept me up so I made myself stay uncomfortable and I couldn’t switch to another room because I wasn’t using any other buildings that had that type of room in it
Okay 4,0
Pros: The power kept going on and off the toilet was running all night the lightbulbs in the bathroom blew the housekeeper knocked on the door and I said I was in the room come back later and she enter into the room while I was coming out the shower
Poor 1,0
Pros: The area
Cons: The staff was a little bit too stricken with the kids
Mediocre 2,0
Pros: The 2 bedroom suite was spacious.
Cons: Dirty outside (trash left out and lots of raccoons), walls in the room were filthy, the tub was disgusting, bathtub drain rusty and broken. When AC on it smelled just like mold. Couch and chair disgusting! Will never stay here again. Extremely overpriced for the terrible conditions.
Excellent 10,0
Pros: The room was spacious and the kids had their own room. Big closets and a kitchen. There was breakfast in the morning.
Cons: Nothing
TownePlace Suites by Marriott Cleveland Airport - Middleburg Heights
Rated no. 8
8,2
Excellent 8,2
Based on 48 reviews
Details
Reviews
R1 902

Cleanliness
7,9
Comfort
8,0
Facilities
7,1
Location
8,3
Overall
7,5
Overall 7,9 Good
Based on 598 reviews
Cleanliness
7,9
Comfort
8,0
Facilities
7,1
Location
8,3
Overall
7,5
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
6,6
Comfort
6,6
Facilities
6,6
Location
6,6
Overall
6,6
Cleanliness
7,7
Comfort
7,7
Location
8,2
Services
7,7
Staff
8,3
Cleanliness
9,3
Comfort
9,3
Facilities
8,6
Location
10,0
Overall
9,0
Cleanliness
7,8
Comfort
7,3
Facilities
7,0
Location
7,1
Overall
7,4
Cleanliness
8,2
Comfort
8,2
Location
8,4
Services
7,9
Staff
8,7
Cleanliness
8,0
Comfort
8,0
Facilities
7,2
Location
8,6
Overall
7,6
Cleanliness
7,8
Comfort
7,9
Facilities
7,2
Location
8,2
Overall
7,6
Cleanliness
8,0
Comfort
8,0
Location
8,4
Services
7,8
Staff
8,6

Poor 1,0
Cons: Staff ride room was dirty machines didnt work no clean towels
Excellent 9,0
Pros: There was no breakfast served.
Cons: The room kinda smell cigarettes smoke
Excellent 10,0
Pros: The staff was friendly to me and my children. The room was clean
Cons: The bed was a little uncomfortable.
Mediocre 3,1
Pros: HBO
Cons: Dirty, smelled like smoke, room had not been cleaned. Just felt all around sketch.
Okay 4,0
Pros: It was a room with beds. Staff was nice.
Cons: This is the kind of place that you worry if you locked your car or not. I doubt they enforce their non smoking policy. Bathroom was smaller than an outhouse. I was relieved to leave.
Excellent 10,0
Pros: Spacious room bed frig microwave
Cons: Na
Good 6,5
Pros: Great service by front desk person Alyssa. She was the best part of the stay.
Cons: First floor rooms hve very thin walls. Was able to hear every word of a conversation people were having outside. Air unit in room was VERY loud. Made sleeping difficult
Excellent 10,0
Pros: I enjoyed everything about my stay!
Cons: The bathroom being too small was the only thing I wish I could change!
Okay 5,7
Pros: Instant access to car, convenient location.
Cons: It was expensive and breakfast is not included!
Excellent 8,5
Pros: I thought it was a very good hotel. I didn't have any issues and bed was comfortable and all was clean, I will stay here again if I need to.
Mediocre 2,0
Pros: Nothing
Cons: The room smelled so awful like smoke that I had a migraine the whole time. You truly will get what you pay for here and we will never be back. Everything is old and shotty, and the walls are paper thin, you hear it all!
Good 6,0
Pros: Lots of restaurants and shopping in the area. The hotel itself is fine. Big rooms but not much in them.
Cons: Didn't get my Redipoints because I booked through this site. Silly policy.
Good 6,5
Pros: it was more comfortable than I thought it would be. All in all, I would have stayed again and will in the future, not bad but definitely not a higher end place...but good over all...don't expect the world here.
Cons: most of the items were outdated, low qaulity and barely useable...all looked rather in need of repair but it is the Red Roof so expect less and be happy!
Excellent 8,0
Pros: Nice location. Close to freeway. Big room. No breakfast though except for coffee.
Red Roof Inn Cleveland Airport - Middleburg Heights - Middleburg Heights
Rated no. 9
7,9
Good 7,9
Based on 598 reviews
Details
Reviews
R1 034

Cleanliness
7,8
Comfort
7,9
Facilities
7,5
Location
8,3
Overall
7,7
Overall 7,7 Good
Based on 445 reviews
Cleanliness
7,8
Comfort
7,9
Facilities
7,5
Location
8,3
Overall
7,7
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
7,6
Comfort
7,7
Location
8,3
Services
7,2
Staff
8,1
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
7,7
Comfort
8,0
Location
8,3
Services
7,5
Staff
8,1
Cleanliness
7,9
Comfort
8,1
Facilities
6,0
Location
8,5
Services
8,0
Cleanliness
8,0
Comfort
8,2
Facilities
7,2
Location
8,2
Overall
7,2
Cleanliness
7,4
Comfort
7,8
Location
8,4
Services
7,3
Staff
8,4

Mediocre 3,0
Cons: The room could have been cleaner. Only 1 set of towels. No breakfast was offered. Not even coffee. TV stand all wood furniture dusty. Stay there often. Won't be back
Okay 5,0
Pros: The location i chose was perfect for my commute between Cleveland and Aurora. The staff was polite. Especially Mr.Marcus. He was very informative about things we could do, and places that were good to eat in the area.
Cons: There was not any internet access except for a computer that was set up on the second floor.. I came to Cleveland for work. I could not connect my laptop, and their house computer would not let me connect to my corperate VPN. I lost money and was reprimanded by my employer for not being able to work. So I had to check out early and drive back to Columbus to insure I could log in for work. The website advertised internet access, and I was not advised of no internet upon checking in. My tub was not clean. The mirror by the sink still had toothpaste splashed on it from the previous guest. There also was dust caked on the lamps and headboard.
Excellent 8,0
Pros: This motel/hotel was very clean. This hotel/motel's Wi-Fi wasn't working. The Breakfast as ok if you like cold meal.
Cons: It was more a Continental Breakfast. Everything was individually wrapped and cold. The one reason picked this hotel was because of free Breakfast which was fair..
Excellent 10,0
Pros: Everything was wonderful
Okay 4,0
Pros: Location.
Cons: Poor wifi, no breakfast (showed on website), no shuttle (showed on website), broken ice machines throughout the whole facility. Not accomadat
Excellent 9,0
Pros: was able to get 4 hrs of sleep until we headed to the airport and parked.
Okay 4,0
Cons: Due to COVID-19 there was no breakfast, shuttle, gym or pool, housekeeping
Excellent 8,5
Pros: They let me in early. I was very tired & was able to sleep a lot. Very kind & considerate.
Cons: I waited in the wrong place for hotel shuttle to come. So 1 hour to pick up. At airport.
Good 7,0
Pros: Utilitarian. Just needed a place to crash when i was stranded in Cleveland overnight. This place fit the bill.
Cons: Wasn't QUITE as close to the airport as I thought. Said 5 minutes but felt more like 10-15. Also, while the airport pickup was prompt, the shuttle TO the airport ran only every 30 mins.
Comfort Inn Cleveland Airport - Middleburg Heights
Rated no. 10
7,7
Good 7,7
Based on 445 reviews
Details
Reviews
R1 513

Cleanliness
6,7
Comfort
7,1
Facilities
7,0
Location
8,1
Overall
7,4
Overall 7,7 Good
Based on 396 reviews
Cleanliness
6,7
Comfort
7,1
Facilities
7,0
Location
8,1
Overall
7,4
Cleanliness
4,0
Location
4,0
Overall
8,0
Staff
4,0
Value for money
5,0
Cleanliness
6,6
Comfort
7,0
Location
8,1
Services
6,9
Staff
7,3
Cleanliness
6,3
Comfort
6,4
Location
8,0
Services
6,4
Staff
7,3
Cleanliness
6,6
Comfort
7,2
Facilities
6,0
Location
7,7
Overall
6,0
Cleanliness
7,3
Comfort
7,7
Facilities
7,3
Location
8,5
Overall
7,5
Cleanliness
6,5
Comfort
7,0
Location
8,8
Services
6,3
Staff
6,5

Excellent 10,0
Pros: Everything
Cons: There was nothing that I didn't like
Okay 5,0
Pros: I will not go back
Cons: Price
Excellent 8,0
Pros: The set up of the room was very nice.
Cons: The tv wasnt the best quality. Free wifi wasn't very good.
Good 7,0
Cons: My room wasn’t the room I booked. The tub didn’t work. Stove didn’t work. And tv was messed up
Good 6,0
Pros: The location, in suite kitchen
Cons: The phone didn’t have a dial tone and was stuck on speaker. The local channels weren’t available so we weren’t able to watch the sports games. The kitchen only had one spoon, one fork, two little saucer plates and no cups.
Okay 4,0
Pros: i had a place to sleep SHEET WERE CLEAN
Cons: Toilet seat had cig/ burns in seat, Counter dirty not clean end table food stuck on it not clean, Non smoking room smelled like smoke! bathroom counter looked like it was cleaned with dirty rag bed smelled DIRTY wall paper falling off wall in bathroom carpet stained and dirty this place needs an over haul security you can walk right in the front door and and have assess whole place no one at front counter
Extended Stay America - Cleveland - Middleburg Heights - Middleburg Heights
Rated no. 11
7,7
Good 7,7
Based on 396 reviews
Details
Reviews
R1 004

Cleanliness
8,0
Comfort
8,5
Facilities
7,6
Location
8,5
Overall
6,8
Overall 7,7 Good
Based on 237 reviews
Cleanliness
8,0
Comfort
8,5
Facilities
7,6
Location
8,5
Overall
6,8
Cleanliness
2,0
Comfort
4,0
Facilities
4,0
Location
4,0
Overall
2,0
Cleanliness
8,0
Comfort
8,8
Location
8,4
Services
7,8
Staff
8,3
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
6,0
Comfort
2,0
Facilities
4,0
Location
2,0
Overall
2,0
Cleanliness
8,0
Comfort
8,6
Location
9,0
Services
7,9
Staff
8,6
Cleanliness
8,2
Comfort
9,0
Facilities
10,0
Location
7,8
Overall
10,0
Cleanliness
8,3
Comfort
8,4
Location
8,4
Services
7,5
Staff
8,1
Cleanliness
7,9
Comfort
8,1
Location
8,5
Services
7,2
Staff
8,1

Excellent 10,0
Pros: THIS WAS A GREAT HOTEL, WILL ALWAYS STAY HERE IN CLEVELAND...
Cons: NOTHING..EVERYTHING WAS AWESOME!!
Good 6,0
Pros: No complaints but
Cons: The hotel food restaurant not so good
Okay 5,0
Cons: Outside grounds looks like it hasn’t been cut in months. Terrible
Excellent 10,0
Pros: Everything me and the kids enjoy it ❤️
Good 7,0
Pros: There was no breakfast !!!!
Cons: the entire swimming pool bathroom smelled of stail pee and entire downstairs smelled awful like backed up sewage !!!! That was awful and very disappointed no breakfast because that was one of the reasons we choose this hotel
Good 7,0
Pros: I like the bed and the room was quiet
Cons: There was a credit card left on the table from a previous guest it made me question the cleaning and my coffee packet was already used no sugars one cream and no stir sticks it again made me question the cleaning
Excellent 9,0
Pros: Good service. Check in easy. Pool was fun. Quiet.
Cons: Cable went in and out. Food not so great.
Good 7,0
Pros: Comfortable bed, clean room, staff very nice and helpful
Cons: Breakfast buffet was not very good. Few choices
Excellent 9,0
Pros: This hotel has some of the most amazing staff. Everytime I stay here makes me want to return. I don't even look at any other options because the staff alone is amazing.
Cons: I wish they had an early morning breakfast lunch bag to help those who have those 6:00am flights. Considering airlines serve nuts and airport food is way too pricey.
Excellent 10,0
Pros: They were very busy, but handled check-in well. Room was well appointed, clean and nice.
Mediocre 2,8
Pros: Close to the airport Breakfast Buffet Pillows were excellent Downstairs meeting rooms were nice (though I wasn't there for a meeting)
Cons: Couldn't find my reservation and had to wait 20 minutes for a manager to come down to work on some computer issues. My card was charged twice for the stay The photos for the hotel do not match the actual condition of the hotel. It appears that nothing has been upgraded/refreshed in > 10 years. Pealing wallpaper, missing baseboard molding, musty smells were prevalent in the hallways and in my room. My room had drywall next to the air conditioning unit and the door to the hallway squeaked like it was 200 years old, The room was not cleaned during my two night stay For the money this is the worst hotel I have ever stayed at hands down, and I am a frequent business and leisure traveler
Excellent 10,0
Pros: Front desk staff was wonderful! Made us feel welcome and important!
Cons: Shuttle driver to airport was not friendly - not even a good morning! Offered no info or offers of info on how to get to gates - which at an airport under construction would have been helpful!
Crowne Plaza Cleveland Airport - Middleburg Heights
Rated no. 12
7,7
Good 7,7
Based on 237 reviews
Details
Reviews
R1 895

Cleanliness
7,9
Comfort
8,0
Facilities
6,3
Location
7,8
Overall
6,1
Overall 7,4 Good
Based on 803 reviews
Cleanliness
7,9
Comfort
8,0
Facilities
6,3
Location
7,8
Overall
6,1
Cleanliness
6,6
Comfort
6,6
Facilities
5,3
Location
6,6
Overall
6,0
Cleanliness
8,0
Comfort
8,0
Facilities
6,0
Location
6,0
Staff
8,0
Cleanliness
7,7
Comfort
7,7
Location
7,6
Services
7,4
Staff
8,0
Cleanliness
5,6
Comfort
5,6
Facilities
6,0
Location
6,4
Overall
5,2
Cleanliness
7,9
Comfort
8,1
Location
7,7
Services
7,6
Staff
8,1
Cleanliness
8,1
Comfort
7,9
Facilities
8,6
Location
8,0
Overall
9,0
Cleanliness
8,2
Comfort
8,3
Facilities
6,0
Location
8,0
Overall
6,0
Cleanliness
8,1
Comfort
8,2
Location
7,7
Services
7,8
Staff
8,4

Excellent 8,0
Pros: Front desk staff was very friendly.
Cons: There were no cups in the room.
Mediocre 2,0
Pros: Comfortable bed
Cons: Fights in hallway desk called, nothing done
Excellent 8,0
Pros: the rooms were great. beds are super comfy especially the pillows. staff is very helpful.. i had to change my room because their were kids above me and they were very loud, the woman at the front desk was very helpful when i asked if i could be moved to a different room
Cons: trash over flowing in the hall ways. elevators are iffy.
Good 6,0
Cons: The room smelled like cigarettes and there were other peoples clothes left in the drawers.
Good 7,0
Pros: Al most everything it should ofnhad a mrcowavie
Cons: I love the bed it was so sofeal
Okay 4,0
Cons: Tub cracking and unstable. Water damage in bathroom ceiling. Subpar toilet care.
Okay 5,0
Cons: The 24/7 shuttle wasn't running at all even though the website advertised it. I had a 630AM intern'l flight & needed a shuttle to the airport. The receptionist said instead guests could take a complimentary taxi & he'd call one and have it at the hotel by 430am. The next morning there was no taxi on the schedule and the receptionist said there wasn't a complimentary taxi.
Good 6,8
Pros: Bed was comfortable
Cons: Breakfast was over priced, went from breakfast included in my reservation to spending 30.00. The tub was either dirty or rusty!!
Mediocre 3,7
Pros: Close to airport
Cons: Staff was not friendly, room was dirty when we checked in. Bathtub was disgusting!!
Good 6,0
Pros: Wasn't that expensive so get what you pay for. Better than some similarly priced hotels, worse than others. Wouldn't want to spend too much time there for if looking to save a few bucks vs alternates in the area and you aren't a stickler (see negative comments) it isn't a bad option.
Cons: Place has been updated but the when you look closely you can tell it is mainly cosmetic improvements. Shower had no soap holder. Various things weren't terribly clean (shower floor was stained, bed skirt had stains, walls were a little dirty. Bathroom was small (have to close door to be able to move around).
Mediocre 2,8
Pros: Nothing.
Cons: Staff was rude when we arrived. They couldn't find our booking and then continued to be rude to the poor lady from booking.com who was trying to help us out.
Okay 4,5
Pros: Modern style hotel
Cons: Hotel had no soap, iron. It was still under construction
Okay 4,2
Pros: People who worked there were nice , the room was beautiful , bed comfy
Cons: The bathroom wasn't clean there was hair in the tub and floor also hotel was under construction , the hall ways and elevator were horribly hot and it was a bit of a walk , also a lot of the construction stuff could have been hidden way better or attest looked straightened up
Mediocre 2,8
Pros: The price
Cons: The hotel is under reno. There are no signs outside. The updated room was done poorly and was dirty.
Excellent 9,0
Pros: Very clean. Very well mannered staff
Cons: Went to open the curtains in my room and there was a house literally within speaking distance. Unable to look outside due to location.
Excellent 9,0
Pros: The conveinance of the shuttle
Four Points by Sheraton Cleveland Airport - Cleveland
Rated no. 13
7,4
Good 7,4
Based on 803 reviews
Details
Reviews
R1 573

Cleanliness
5,5
Comfort
6,0
Facilities
5,8
Location
7,4
Overall
6,1
Overall 5,7 Okay
Based on 407 reviews
Cleanliness
5,5
Comfort
6,0
Facilities
5,8
Location
7,4
Overall
6,1
Cleanliness
6,0
Comfort
5,0
Facilities
4,5
Location
7,0
Overall
5,0
Cleanliness
2,0
Comfort
2,0
Facilities
4,0
Location
8,0
Overall
4,0
Cleanliness
5,0
Comfort
5,6
Location
7,1
Services
5,1
Staff
6,6
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
6,6
Comfort
7,3
Facilities
8,0
Location
8,0
Overall
6,6
Cleanliness
5,7
Comfort
6,1
Location
7,2
Services
5,7
Staff
7,1
Cleanliness
5,6
Comfort
6,1
Location
7,6
Services
5,4
Staff
7,2
Cleanliness
5,9
Comfort
6,4
Facilities
5,0
Location
7,7
Overall
6,5
Cleanliness
5,3
Comfort
5,8
Location
7,2
Services
5,3
Staff
6,7

Poor 1,0
Cons: The first room we were given didn't look like house keeping had even been in it. The floor had not been vacuumed, the beds looked like someone had layed in them, pillows were missing. The sheets were stained. One stain appeared to possibly be blood. The bathroom had not been cleaned, there was some person's hair on the tub. There was only a couple of towels, that were in disarray. We called the desk, he cut me off before I was done with my list of grievances, I am guessing this is a common occurance. He told us to come down and they would give us a different room. The second room they gave us looked like it atleast been cleaned beds and bathroom was in order, but the smell was so terrible there was no way we could stay in it. We told the desk we would not be staying there and asked for a refund. They said we would have to contact booking.com even though the payment was not processed through booking.
Poor 1,0
Pros: Nothing. Entire experience was bad.
Cons: The room was a mess. Hair in bathtub. Frozen dounut in freezer of mini fridge. Burns in the blanket the room was a nonsmoking room.
Mediocre 2,0
Pros: Rooms we're not clean probably as a former housekeeper was very disgusted by the way the rooms we're .my granddaughter told me I bet if you worked here NANA the room wouldn't be like thi. The place needs better maintenance walls were dirty doors are dirty curtains are hanging half off turn hooks need a upgrade the lamps are rusted not shine up at all I wouldn't recommend the hotel at all for an emergency Maybe but that's about it
Cons: Nothing at all I like
Mediocre 3,0
Pros: Location
Okay 4,0
Pros: Cheap room (price) and the room looked/felt cheap.
Cons: Breakfast was supposedly included in the price, but not offered "due to Covid." They could have been creative and offered a "to go" breakfast in a bag, a coupon for % off breakfast at nearby Dunkin, or something other than "too bad, no breakfast."
Excellent 8,0
Pros: Did not have
Cons: I believe start bringing breakfast back
Mediocre 2,0
Pros: Dirty room I was given twice by third shift morning shift excellent tho
Cons: My deposit was giving to someone that wasn't me or in my room
Okay 4,5
Pros: The lady at the reception was friendly and helpful
Cons: The room was filthy, hair at the pillows , bathroom was not cleaned, dirt at the carpet and broken window curtains.
Mediocre 3,4
Pros: The wifi and tv workedso that was a plus
Cons: The carpets were dirty the chain in the corner was stained. The extra towels in the bathroom were dirty the throw blanket had cigarette burns all over it. It was just down right dirty
Mediocre 3,7
Cons: You get what you pay for.
Excellent 10,0
Pros: Service was amazing Room was very clean Desk personnel friendly, professional, and helpful Amenities were plentiful
Cons: Carpeting was worn
Good 6,8
Pros: The rooms were Clean and Maid service was Good
Cons: 1) Internet was slowest and dropped you off every 5 minutes. worst on a hotel in last 3 years 2) TV channels and remote poor and no premium channels . 3) Noisy from water running in surrounding rooms.
Okay 4,2
Pros: The price was very convenient on a tight budget.
Cons: The room was suppose to be smoke free and yet it reeked of smoke. The sink faucet only provided VERY hot water regardless of where the handle was placed and the bathtub handle was so wiggly that it was hard to turn on/off or even adjust the water.
Good 7,7
Pros: Room was clean along with the bathroom, we had enough towels and toiletries available. On an extended road trip so only stayed one night, it was well worth the price about 80$. Slept well, no external noise, a/c worked well, furniture in decent shape. Breakfast was included and had a good variety. Was not able to check out the pool but it looked clean from the gate. Would recommend this motel to others.
Cons: Unfortunately, the pool doesn't open early but that was the only issue with the stay. Not a big deal. It does stay open later until 11pm I believe.
Excellent 8,8
Pros: Our room had an extra towel, an extra pillow on each bed, and an ironing board and iron. But what really impressed me was the refrigerator and microwave which is great for an extended stay. Comfortable and clean and friendly staff, I would definitely stay there again.
Days Inn by Wyndham Middleburg Heights - Middleburg Heights
Rated no. 14
5,7
Okay 5,7
Based on 407 reviews
Details
Reviews

Cleanliness
5,5
Comfort
5,9
Facilities
6,2
Location
7,1
Overall
6,0
Overall 5,6 Okay
Based on 210 reviews
Cleanliness
5,5
Comfort
5,9
Facilities
6,2
Location
7,1
Overall
6,0
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
4,0
Comfort
5,0
Facilities
5,0
Location
6,0
Overall
5,0
Cleanliness
5,5
Comfort
6,0
Location
6,9
Services
5,2
Staff
6,6
Cleanliness
3,0
Comfort
5,0
Facilities
5,0
Location
5,0
Overall
5,0
Cleanliness
5,0
Comfort
5,0
Facilities
5,0
Location
5,0
Overall
4,0
Cleanliness
5,2
Comfort
5,6
Location
7,4
Services
5,4
Staff
6,7
Cleanliness
5,3
Comfort
5,7
Location
6,6
Services
5,3
Staff
6,9
Cleanliness
6,0
Comfort
6,3
Facilities
8,6
Location
7,3
Overall
9,3
Cleanliness
5,9
Comfort
6,1
Location
6,5
Services
5,6
Staff
6,2

Mediocre 3,0
Pros: Location
Cons: No towels. No toilet paper. No blankets on bed. Two of the lamps had burnt out bulbs.
Poor 1,0
Pros: Nothing really
Cons: Dirty bare no fridge or microwave the vending machines don't work and took our money.
Excellent 10,0
Pros: Located
Cons: I have no complaints
Good 7,0
Cons: you advertise that you have microwaves and frigs in the suites but you do not
Okay 5,0
Pros: Everyone is friendly and helpful.
Cons: The room had a hole in the bathroom wall. Air conditioner was incredibly loud. Very suspicious people hanging around all through out the night.
Good 6,0
Pros: Cost
Cons: Should be more clear and secure
Excellent 8,2
Pros: A place to sleep . got to sleep until noon. I felt safe. People didn't bother me.
Cons: No tissues. WiFi isn't free. No shampoo or conditioner ( I brought my own just trying to help others)
Mediocre 2,5
Pros: I originally liked the price I was quoted only to find out later on my credit card bill I was over charged. I should have taken more time to look over but with the scene going on with the police I just wanted to get out. It gives a wacky story to tell about taking a child to college.
Cons: It should have been a sign to leave when we saw the trail of blood that led to the room before ours but we stayed after a long drive to Cleveland. The room smelled like smoke in a supposedly non-smoking room and felt dirty. Not once were the sheets changed in the 3 days there nor was the trash emptied. I had to ask for clean towels but the used ones were not picked up. The tub was clogged so when you showered the water filled to ankles. From walking in the room only barefoot the bottom of our feet were so dirty. Police sirens heard throughout the night. When we checked out around 3 AM 3 police cars were in the parking lot apprehending a man who was screaming near the front desk. I have never written any review but this stay was so unbelievable I had to.
Mediocre 2,0
Pros: leaving.
Cons: We arrived around 2AM after driving from Sandusky (we're originally from IL) and went to check in, the desk clerk (best description since it was actually the head of house keeping and she was just "coverin' someone shift") gave us our key to our room, we went to get settled and the room wasn't cleaned AT ALL, no sheets on the bed, etc. So I went back to the lobby (if that's what you want to call it) and requested a different room, this time non-smoking, as the last room was also a smoking room even though we requested non-smoking. She said "awh, I don't even know was goin' on cause you ain't the first person to tell me they room ain't clean, but we ain't got no more rooms." So I ask if maybe there was a sister motel and she said they aren't affiliated with any other motels but when they "full up" they send people down the road to another place (other motel name not included). So I try to get a refund and since my mom was the one who treated us by paying on her card (mind you, she's still in IL) and we booked online she said she, couldn't give a cash refund and she had to call booking.com to run it. She also needed the credit card number and demanded that I call and get it (again, 2AM in Ohio and 1AM in IL) I tried to call and obviously my mother was sleeping so she didn't answer (in the meantime this lady is flipping through channels on the television, acting QUITE impatient), she gave up on the refund and gave us someone else's nonsmoking room. We go to that one and it's also fairly dirty (gross hairy tub, gross hairy sheets, bedding in general not washed and the room smelled like urine). We gave up and just put our own sheets etc. on the bed and went to sleep. Between 1030 and 11AM, house keeping is rapidly POUNDING on our door, 3x in less than 30 seconds before announcing that she was coming in. My fiancé quickly got up and she asked if "we was leaving" he replied no and shut the door, 10 minutes later I step outside to the car and she's still outside the room and now asked me "ya'll leavin' yet?" We checked out 20 minutes later unable to even get a receipt apparently once again the reasoning was because we booked online. Long story longer, avoid at all costs if you want to feel clean when you stay at a hotel.
Motel 6 Cleveland - Middleburg Heights - Middleburg Heights
Rated no. 15
5,6
Okay 5,6
Based on 210 reviews
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