Hotels near Cleveland Hopkins Airport

Hotels near Cleveland Hopkins Airport

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Hopkins Intl (CLE) - Cleveland, OH, United States
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Best hotels near Cleveland Hopkins Airport

Cleanliness
9,8
Comfort
9,7
Facilities
10,0
Location
9,5
Overall
10,0
Overall 9,5 Excellent
Based on 114 reviews
Cleanliness
9,8
Comfort
9,7
Facilities
10,0
Location
9,5
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
9,8
Location
9,5
Services
9,6
Staff
10,0
Cleanliness
9,9
Comfort
9,7
Location
9,5
Services
9,4
Staff
9,9
Cleanliness
9,6
Comfort
10,0
Location
9,6
Services
9,6
Staff
10,0
Cleanliness
9,8
Comfort
9,6
Location
9,5
Services
9,5
Staff
9,9
Cleanliness
10,0
Comfort
10,0
Location
10,0
Services
9,5
Staff
10,0

Excellent 9,0
Pros: It was beautiful and the staff was great.
Excellent 10,0
Pros: Loved the safe location. Accommodations very comfortable and breakfast was outstanding.
Cons: Missed some of my TV channels, but no real problemd.
Excellent 10,0
Pros: It was great!
Excellent 8,0
Cons: I didn't think breakfast was very tasty, unfortunately. The scone was over baked (hard and a bit burnt) and the omelette eggs were over cooked with un-sautéed vegetables. Just not very tasty overall.
Excellent 10,0
Pros: Everything
Excellent 10,0
Pros: It was made to order and delicious! Felt quite spoiled.
Excellent 10,0
Pros: Very quaint and staff was very friendly. Would defiantly recommended.
Emerald Necklace Inn Bed And Breakfast - Cleveland
Rated no. 1
9,5
Excellent 9,5
Based on 114 reviews
Details
Reviews
R2 364

Cleanliness
9,0
Comfort
8,8
Facilities
9,4
Location
8,8
Overall
9,4
Overall 8,5 Excellent
Based on 337 reviews
Cleanliness
9,0
Comfort
8,8
Facilities
9,4
Location
8,8
Overall
9,4
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
9,3
Overall
9,3
Cleanliness
9,2
Comfort
8,4
Facilities
8,8
Location
9,6
Overall
9,2
Cleanliness
8,9
Comfort
8,8
Location
8,7
Services
8,7
Staff
9,1
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
9,6
Facilities
9,6
Location
9,6
Overall
9,2
Cleanliness
9,0
Comfort
8,7
Location
8,9
Services
8,4
Staff
9,2
Cleanliness
9,0
Comfort
8,9
Location
8,4
Services
8,5
Staff
9,0
Cleanliness
8,9
Comfort
8,8
Facilities
9,2
Location
8,7
Overall
10,0
Cleanliness
8,9
Comfort
8,5
Location
8,9
Services
8,4
Staff
8,9

Excellent 10,0
Pros: Hotel restaurant was until 10:30pm. Hotel Shuttle was also a nice addition.
Excellent 9,0
Pros: Left too early for breakfast. However dinner Margarita flatbread pizza was excellent!
Cons: I rely on park and fly. I have mobility issues parking at hotel and leaving there until I return is a huge plus for me. I don’t understand why that service has been discontinued. Very disappointed
Excellent 10,0
Pros: clean
Cons: n/a
Excellent 9,0
Pros: Rooms were clean, lobby is nice. Staff is very friendly and kind.
Excellent 10,0
Pros: Clean!
Cons: Nothing!
Excellent 10,0
Pros: Left before breakfast
Cons: N/A
Excellent 9,4
Pros: Very popular hotel. Saw many families here. Checking in was easy. Nice fireplace downstairs and convenient restaurant/bar. Nice ambiance.
Cons: Rooms were pretty basic. But, for the price, it was very nice!
Good 7,7
Pros: Location right next to airport, shuttle service was great, hotel has bar/restaurant, friendly staff, good rates, lobby area was very nice, room was clean
Cons: Outside of lobby hotel is dated, while acceptable room furniture was showing age, mattress and pillows where very uncomfortable, felt more like a mid range hotel than what I expect from a Hilton. That being said for a quick overnight stay for easy access to the airport In The morning at 100$ it was not a bad deal but if the rooms where newer it would have been a 5 star experience
Excellent 10,0
Pros: Very friendly staff, nice comfy bed, good breakfast bar
Excellent 10,0
Pros: Title pretty much sums up out stay. We arrived late at night and was greatest with a friendly smile and directed to our roo . Room was spacious and clean. Beds and pillows were comfortable and the bathroom was well maintained. No comments whatsoever. By the way, if you are worried about being so close to the airport...have no worries. We were on three uth floor and did not hear one plane fly over at al . Great stay. Thank you Hilton
Good 7,7
Pros: Location to the CLE airport
Cons: I wanted to leave my vehicle for the duration of the flight and get a shuttle to the airport and was told that the program was unavailable and full. They didn't even ask what time my flight was and the parking lot was only half full.
Excellent 9,1
Cons: Food wasn't great for how much we spent, and breakfast is super expensive for a family of 4. Especially, when I thought it was included in my stay from trip advisor.
Excellent 10,0
Pros: All staff were helpful friendly and responsive
Excellent 10,0
Pros: I liked that they had a gym and business room.
Excellent 9,0
Pros: The staff was very attentive and breakfast was really terrific.
Excellent 10,0
Pros: Meticulously clean and quiet. Very friendly staff. Excellent airport shuttle service.
Hilton Garden Inn Cleveland Airport - Cleveland
Rated no. 2
8,5
Excellent 8,5
Based on 337 reviews
Details
Reviews
R3 195

Cleanliness
8,4
Comfort
8,5
Facilities
8,8
Location
8,7
Overall
9,1
Overall 8,1 Excellent
Based on 741 reviews
Cleanliness
8,4
Comfort
8,5
Facilities
8,8
Location
8,7
Overall
9,1
Cleanliness
10,0
Comfort
10,0
Facilities
8,0
Location
10,0
Overall
8,0
Cleanliness
2,0
Comfort
8,0
Facilities
4,0
Location
6,0
Overall
6,0
Cleanliness
8,3
Comfort
8,4
Location
8,8
Services
7,9
Staff
8,3
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,5
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,4
Comfort
8,6
Location
8,8
Overall
10,0
Services
8,1
Cleanliness
8,4
Comfort
8,3
Facilities
10,0
Location
8,5
Overall
8,0
Cleanliness
8,6
Comfort
8,6
Location
8,5
Services
8,3
Staff
8,2
Cleanliness
8,1
Comfort
7,6
Location
8,2
Services
7,4
Staff
7,6

Poor 1,0
Pros: Nothing
Cons: It was horrible, very dirty. Spent money to stay here to get my husband medical treatment far from home and had the worst experience.
Excellent 9,0
Pros: Everything was very good, room was very clean and comfortable, but none of the staff members was wearing a mask, and yet they were not serving hot breakfast ( because of Covid) it was a grab and go cold sandwich..
Cons: Explained…
Excellent 10,0
Pros: Very clean. The kitchenette with proper glass and flatware is absolutely clutch.
Excellent 9,0
Pros: Clean spacious quiet room.
Cons: Grounds outside had a lot of trash, as if like people might be living/eating outdoors on some parts of the facility grounds.
Excellent 8,0
Pros: The room was more than adequate for a 2 adults 2 adults very nice size
Cons: It appears that the room that we were in probably was not occupied for a while the sheets were a little soiled not dirty but soiled and the toilet was not clean. We bought some cleaning materials and did our own cleaning I understand covid has changed a lot of things but I'm still not at use to housekeeping not coming in the room and cleaning it while we're there we stayed for 3 nights.
Good 6,0
Pros: Staff was friendly. There are separate suite buildings and then a multi-unit complex in the back. The rooms are pretty dated and very basic. The room was clean and the bed was comfortable. No issues there.
Cons: building was very dated and basic. Seemed this back complex was a pretty big step down from individual buildings.
Okay 5,4
Pros: The room was spacious and comfortable. Breakfast was okay.
Cons: They never cleaned our room even though we called multiple times every day to have it cleaned. They didn’t even replace our toilet paper to take our trash. We had to call every single day for that and they took a long time to do it.
Excellent 9,4
Pros: DISCLAIMER: I worked for a large upscale hotel brand at multiple locations for 7 years, and hold all hotels to high standards. The room was comfortably sized, although with the sofa bed out the room shrunk considerably. There were 2 of everything—plates, cups, forks, knives, spoons—but space for 3. We did use the oven to bake muffins, everything is in good working order, as was the fireplace. The breakfast was generous and edible, and the area was kept clean by a diligent employee. In fact, everyone we saw was cheerful and helpful.
Cons: The shower gel dispenser was out of body wash, and the curtain bar was loose, like someone had been playing on it, hmm... we did not bring this to the staff’s attention, though. The toilet and tub area of the bathroom is incredibly small, but the sink and countertop area is wide open. Space could be better utilized here, but nothing you can do about it now.
Excellent 10,0
Pros: We absolutely enjoyed our long holiday weekend stay at Sonesta ES Suites Cleveland Airport! The apartment-style accommodations made it possible to lounge and get comfortable (and not feel the dreaded "cooped up feeling" of being in a hotel room! We were able to cook several meals in the well-equipped kitchen, relax on the sofa, and stream our Netflix on the TV. The staff was exceedingly friendly and went above and beyond to make the most out of our stay. The hotel was in great proximity to wonderful restaurants and it was a quick drive from the airport, downtown Cleveland, and the mall. And the price! WOW! It was by far the most affordable of all the hotels we looked into - by at least $50-100 a night. We enjoyed our stay so much that we plan to seek out Sonesta hotels in all cities we travel to!!
Cons: We stayed in the "West Wing," which was lovely; however, it did not have an ice machine. The rooms have freezers, but you must make your own ice. Fortunately, guest services gave us plenty of ice to last us the long holiday weekend!
Excellent 10,0
Pros: clean, warm, friendly staff, inviting
Excellent 9,7
Pros: Me and my husband are a young married couple and we spent our 4th anniversary in Ohio at this hotel. Our stay was a great experience it was like a nice studio apartment with a fireplace and private entrance. Variety of free breakfast food was also included. Staff was also very nice. This will be our first choice of hotel stay when we visit again!!!
Sonesta ES Suites Cleveland Airport - Middleburg Heights
Rated no. 3
8,1
Excellent 8,1
Based on 741 reviews
Details
Reviews
R2 524

Cleanliness
8,3
Comfort
8,3
Facilities
7,5
Location
8,2
Overall
7,5
Overall 7,9 Good
Based on 1 470 reviews
Cleanliness
8,3
Comfort
8,3
Facilities
7,5
Location
8,2
Overall
7,5
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
2,0
Comfort
4,0
Facilities
4,0
Location
7,0
Overall
4,0
Cleanliness
8,1
Comfort
8,0
Location
8,2
Services
8,0
Staff
8,4
Cleanliness
9,3
Comfort
9,3
Facilities
9,3
Location
9,3
Overall
9,3
Cleanliness
6,8
Comfort
8,3
Facilities
7,6
Location
8,0
Overall
7,3
Cleanliness
8,3
Comfort
8,4
Location
8,2
Overall
9,0
Services
8,1
Cleanliness
8,2
Comfort
8,2
Facilities
8,0
Location
8,2
Overall
7,0
Cleanliness
8,7
Comfort
8,7
Facilities
7,6
Location
8,5
Overall
8,0
Cleanliness
8,3
Comfort
8,2
Location
8,2
Services
8,1
Staff
8,5

Excellent 8,0
Pros: Staff was very friendly. Breakfast was always good.
Cons: The shower pressure wasn't good
Excellent 10,0
Pros: Nice & friendly staff. Excellent, hot breakfast served daily. Convenient location for all of the many activities and places to go in Cleveland. The staff & security made us feel very safe. Parking was very convenient too.
Cons: We really don't have any complaints ☺️
Okay 4,0
Pros: The bed in my second room was comfortable. The room was quiet. The female desk clerk on duty gave me second room after disaster with the first.
Cons: First I was sent far away down a maze-like freezing hallway to a room that was under maintenance. Mattresses were leaning against a wall and furniture in disarray. It was late & I was a woman alone. I did not feel at all safe in the hallway. Most fire doors left open, by the way. Breakfast was barely edible though the breakfast attendant was delightful. She had to work around a leaking ceiling with buckets on the floor. Hotel needs major work.
Excellent 9,0
Pros: everyone was pleasant and the property was clean & well maintained
Cons: n/a
Excellent 9,0
Pros: Clean room
Cons: Breakfast could use improvement. Food could be warmer. Took maintenance along time to fix a couple of minor things. Talking days
Excellent 8,0
Pros: Comfy bed
Cons: No breakfast available
Excellent 10,0
Pros: It was close to everything. Nice people and place
Cons: It advertises a heated pool on the website but yet didn't have one
Excellent 8,0
Pros: The hotel was clean and comfortable. The room was larger than many hotel rooms. The staff was very kind and helpful. We arrived after a long travel day with our new puppy. I would stay at a La Quinta again, especially when traveling with a pet.
Excellent 8,0
Pros: Even early morning departure, shuttle bus service to airport works. Better location to go airport, and price of this hotel is very good for me.
Cons: Sound proof performance is a little poor especially creaking noise.
Excellent 10,0
Pros: Traveling with a pet can be hard, but La Quinta makes their part easy. Great for pets and great during pandemic circumstances.
Excellent 8,0
Pros: Breakfast was great.
Excellent 10,0
Cons: When you get to the Cleveland Hopkins airport make sure to call the hotel to send a van to pick you up. I wish I knew that. Now you know.
Okay 5,4
Cons: The room was a little dirty.
Good 6,5
Pros: The price and location
Cons: Was not very clean, someone else's hair on bathroom floor
Mediocre 2,8
Pros: Staff were available all the time. Location was good.
Cons: Room was not clean. Had to change the room during the night we reached.
Okay 5,1
Pros: The vanity was outside the bathroom instead of trying to cram it into the bathroom
Cons: The blankets didn't look as clean as they should have been
La Quinta Inn & Suites by Wyndham Cleveland - Airport North - Cleveland
Rated no. 4
7,9
Good 7,9
Based on 1 470 reviews
Details
Reviews
R2 077

Cleanliness
8,8
Comfort
8,6
Facilities
8,5
Location
8,8
Overall
7,7
Overall 8,0 Excellent
Based on 200 reviews
Cleanliness
8,8
Comfort
8,6
Facilities
8,5
Location
8,8
Overall
7,7
Cleanliness
6,0
Comfort
5,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
8,7
Comfort
8,8
Location
8,9
Services
8,2
Staff
8,6
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Staff
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
6,0
Cleanliness
9,0
Comfort
8,4
Location
8,9
Overall
8,0
Services
8,8
Cleanliness
9,2
Comfort
9,4
Facilities
8,0
Location
8,9
Overall
8,0
Cleanliness
8,1
Comfort
7,8
Facilities
10,0
Location
8,2
Overall
10,0
Cleanliness
8,7
Comfort
8,2
Location
8,6
Services
8,6
Staff
8,4

Excellent 10,0
Pros: It was Great!!
Excellent 10,0
Pros: right off highway, near food
Cons: no hot tub
Good 7,0
Pros: The breakfast was good. Everything was very clean. The boys enjoyed the pool a couple of times.
Cons: Abrupt answers to questions about attractions nearby. Asked if they had discounts for the zoo or any pamphlets. Was told No, No, No! Should have been - I'm sorry no we don't. Room was small for 2 adults & one 10 & 14 yr. old. Tight quarters and small bathroom. Wastebaskets were ridiculously small. One out of two elevators were working.
Good 7,0
Cons: I didn't like booking with Booking.com!!! I have been now charged with THREE rooms!! I received my bill from the hotel and am working on my for one of two rooms booked (my family member paid for their room) but in checking my credit card statement today, I see that I have been billed for THREE ROOMS!! This is my first time using your service and I will NEVER AGAIN utilize your service. Patrick will hear from me!!!
Excellent 8,0
Pros: clean and close to many attractions
Cons: the pool was nasty
Excellent 9,4
Pros: Didn’t eat.
Cons: Room over booked. We got an upgrade but didn’t have the amenities we requested
Excellent 10,0
Pros: great breakfast!! the location was great for me while my son visited BW. booked online and my reservation was ready, no problems. had a few cookies and was offered a bottle of water while checking in.
Excellent 10,0
Pros: Great, friendly staff. Great breakfast options. Hot and cold items. Very clean facilities with plenty of space. Large rooms.
Mediocre 2,0
Pros: Booked online and received a booking confirmation, upon arrival was informed by the manager of a glitch. He did a very good job of helping get us to an alternate property.
Cons: What happened between booking, confirmation and arrival? This was very frustrating as we were coming for out of town.
Excellent 10,0
Pros: This was one of the friendliest places we've stayed. Everyone, from the front desk to the service staff, was welcoming and cared about our stay. Within minutes of checking into our room, the front desk called to ascertain if all was well with our room. The room was excellent and the bed was very comfortable. The next morning, as we were headed to breakfast, the service staff asked about our room and if it met our expectations. The breakfast area had plenty of seating and a separate space for the food. It was easy to navigate around, although there were a fairly large number of people in attendance, and it didn't make you feel like the area was an afterthought that was just stuck on with a couple of boxes of cereal and lukewarm coffee. Breakfast included fresh, hot eggs, choice of meat, fresh fruit, bread choices, and wonderful coffee. We usually stay at the Express place, but my experience here may definitely change our preference. This is a great place to stay and I highly recommend it!
Hampton Inn & Suites Cleveland-Airport/Middleburg Heights - Middleburg Heights
Rated no. 5
8,0
Excellent 8,0
Based on 200 reviews
Details
Reviews
R2 923

Cleanliness
8,1
Comfort
7,9
Facilities
7,3
Location
8,5
Overall
8,0
Overall 7,9 Good
Based on 197 reviews
Cleanliness
8,1
Comfort
7,9
Facilities
7,3
Location
8,5
Overall
8,0
Cleanliness
10,0
Comfort
10,0
Facilities
6,0
Location
8,0
Overall
8,0
Cleanliness
8,1
Comfort
8,0
Location
8,5
Services
7,6
Staff
8,1
Cleanliness
2,0
Comfort
2,0
Facilities
2,0
Location
2,0
Overall
2,0
Cleanliness
9,3
Comfort
10,0
Facilities
10,0
Location
9,3
Overall
9,3
Cleanliness
8,5
Comfort
8,3
Location
8,7
Services
8,1
Staff
8,5
Cleanliness
8,3
Comfort
8,0
Facilities
6,0
Location
8,3
Overall
8,0
Cleanliness
8,0
Comfort
7,4
Facilities
10,0
Location
8,3
Overall
10,0
Cleanliness
8,1
Comfort
7,6
Location
8,8
Services
7,5
Staff
8,6

Excellent 9,0
Pros: Good location. Nice room and amenities. Good eating options nearby. Very quiet.
Cons: Ending breakfast at 9 am is early for a weekend morning. It would have been nice to be able to sleep a little later.
Excellent 9,0
Pros: good location. easy access.
Cons: all good
Excellent 10,0
Pros: location to the airport
Cons: no bar
Excellent 8,0
Pros: No Breakfast and pool was closed.
Poor 1,0
Cons: inquired at booking regarding pool/hot tub availability. confirmed this. we checked in and got situated in room. went to see pool area to see this area was closed for renovations. this was all my friends n I came to do. my friend just lost her husband to covid. very disappointed. we’re told we’d need to go to n Olmsted location. where they knew nothing about us Even coming. we were told things were all set not just go here. it was also the wrong price. they wouldn’t match price I booked for. we called Middleburg hts and a lady went through a “site”n said she got us same price we had. We then noticed charged $60 above price given. so now we were overcharged. We drove an hour to get here, they could’ve at least given us a free night stay for all of the issues.. & the pool here was freezing and hot tub not working properly. The hotel should accommodate us somehow for all the issues. we actually sat in our car n cold trying to find another hotel as well.
Good 7,0
Pros: Cleanliness and had a workout room and that out behind it was a nice place to sit and relax out doors very clean
Cons: The pool was not open and I was not aware that it was not open The breakfast was not a good selection from what was available
Excellent 10,0
Pros: Fast. Clean and quiet
Good 7,4
Pros: The clean room.
Cons: That the hotel was a little outdated, I stay with Marriott frequently and I feel the professionalism of the staff was non existent. They did not even thank me for my stay upon checkout.
Excellent 8,2
Pros: I loved the bed and the room was the perfect temperature. It was quite. Perfect for anyone that just needed a place to sleep and are much more active than we were.
Cons: Their is no room service that we found. The sink being outside the bathroom was weird. The restaurants nearby closed pretty early leaving fast food as the only other option.
Courtyard by Marriott Cleveland Airport/South - Middleburg Heights
Rated no. 6
7,9
Good 7,9
Based on 197 reviews
Details
Reviews
R2 316

Cleanliness
8,3
Comfort
8,3
Facilities
8,0
Location
9,1
Overall
7,8
Overall 7,7 Good
Based on 324 reviews
Cleanliness
8,3
Comfort
8,3
Facilities
8,0
Location
9,1
Overall
7,8
Cleanliness
8,3
Comfort
8,0
Location
8,8
Services
7,7
Staff
8,6
Cleanliness
4,0
Comfort
4,0
Facilities
6,0
Location
4,0
Overall
4,0
Cleanliness
8,6
Comfort
8,0
Facilities
8,0
Location
7,3
Overall
8,3
Cleanliness
8,1
Comfort
8,3
Location
9,3
Services
7,6
Staff
8,9
Cleanliness
8,4
Comfort
8,8
Location
9,1
Services
8,0
Staff
9,2
Cleanliness
8,4
Comfort
8,5
Facilities
10,0
Location
9,3
Overall
10,0
Cleanliness
8,2
Comfort
8,4
Location
9,4
Services
7,7
Staff
9,0

Okay 5,0
Pros: location to the airport, front desk staff was super nice
Cons: Over $200 a night is highly overpriced for the shape the rooms are in. Everything is very old and dated....which also makes it look dirty but I'm not sure if it actually is dirty or if it's just old. The bathrooms are small and dimly lit, tiny tub/shower combo. Small rooms in general. Not at all what we expected from a Marriott hotel at that price point. It needs a major major face-lift and updating everything.
Good 7,0
Pros: food at the restaurant was sub-par
Okay 5,0
Pros: The staff was friendly.
Cons: We had a king room which was very small. You couldn’t use the restroom without turning to the side because the door was an inch away from the toilet. The furniture was outdated. It wasn’t worth $200 we paid a night. Meals at the hotel restaurant were overpriced.
Mediocre 3,0
Pros: not much.
Cons: No refrigerator, No microwave. iron didn’t work, no coffee maker, ice only in the lobby, menu options & food awful at the restaurant.
Good 7,0
Pros: location
Cons: rooms are just basic. no drinking water. no Kleenex. no refrigerator. minimal electric outlets
Excellent 9,0
Pros: It was located very close to the IX Center where we were going
Cons: Proximity
Okay 4,5
Pros: We especially liked the food at the restaurant And the fervor all around.
Cons: We didn't like that there was a white film of some sort on the walls in the bathroom. Also our room was not clean when we're came back to it in the afternoon on Valentine's Day. The service in the restaurant leaves alot to be desired. It was very slow. We decided to eat at the bar for the duration of our stay. Additionally we did not have access to HBO... and the channel guide did not match the channels. This hotel needs cleaning and better service. Very disappointing!!!
Sheraton Cleveland Airport Hotel - Cleveland
Rated no. 7
7,7
Good 7,7
Based on 324 reviews
Details
Reviews
R3 083

Cleanliness
7,3
Comfort
7,8
Facilities
7,0
Location
8,4
Overall
7,4
Overall 7,6 Good
Based on 408 reviews
Cleanliness
7,3
Comfort
7,8
Facilities
7,0
Location
8,4
Overall
7,4
Cleanliness
8,0
Location
8,0
Overall
8,0
Staff
8,0
Value for money
10,0
Cleanliness
7,7
Comfort
8,1
Location
8,4
Services
7,7
Staff
7,6
Cleanliness
7,2
Comfort
7,3
Location
8,3
Services
7,0
Staff
7,5
Cleanliness
4,0
Comfort
8,5
Facilities
6,0
Location
7,9
Overall
6,0
Cleanliness
7,5
Comfort
8,0
Facilities
7,3
Location
8,7
Overall
7,5
Cleanliness
6,7
Comfort
7,8
Location
9,2
Services
6,7
Staff
7,5

Good 6,0
Pros: Close to main Attractions Quiet and comfortable
Cons: Ran out clean sheets for sofa bed Had to ask for kitchen things Staff was friendly but clueless
Excellent 10,0
Pros: very quiet
Cons: N/A
Excellent 10,0
Pros: Nice size accommodations for traveling family- big living space, full kitchen with loaner cookware available, and staff was helpful.
Cons: The price was a bit expensive for one night. The advertisement also stated complementary breakfast but it was not serving it during our time at hotel.
Excellent 10,0
Pros: Booking.com over booker this hotel they made sure I still had a room
Poor 1,0
Pros: The front desk staff was very nice and sympathetic to the issue. I received a partial refund. The room itself was great and in a great location, but not worth bringing a roach problem home. So gross!
Cons: There were roaches in our room. I feel there is zero percent chance the housekeeping and management staff is not aware of this problem and the room should never have been rented to us. Now I have had to go home and put all my belongings in plastic bags in the garage for a week and I needed some of these items. Disgusting and inconvenient! If I need an exterminator because of this, is Extended Stays America going to pay for it? It's a nightmare! Tried calling, got disconnected, tried to Facebook message with no response, tried to put a message in on the site and got an error response. They don't want to know and clearly don't care! So gross, I'm so mad. And no I'm not a "Karen", roaches are not a problem I wish to have. Disgusting!
Okay 4,0
Pros: i had a place to sleep SHEET WERE CLEAN
Cons: Toilet seat had cig/ burns in seat, Counter dirty not clean end table food stuck on it not clean, Non smoking room smelled like smoke! bathroom counter looked like it was cleaned with dirty rag bed smelled DIRTY wall paper falling off wall in bathroom carpet stained and dirty this place needs an over haul security you can walk right in the front door and and have assess whole place no one at front counter
R2 540

Cleanliness
7,6
Comfort
8,0
Facilities
7,6
Location
8,2
Overall
6,8
Overall 7,6 Good
Based on 324 reviews
Cleanliness
7,6
Comfort
8,0
Facilities
7,6
Location
8,2
Overall
6,8
Cleanliness
2,0
Comfort
4,0
Facilities
4,0
Location
4,0
Overall
2,0
Cleanliness
7,3
Comfort
7,5
Location
7,6
Services
7,1
Staff
8,3
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
6,0
Comfort
2,0
Facilities
4,0
Location
2,0
Overall
2,0
Cleanliness
8,2
Comfort
8,4
Location
9,1
Services
8,0
Staff
8,6
Cleanliness
7,5
Comfort
8,6
Facilities
10,0
Location
7,8
Overall
10,0
Cleanliness
6,9
Comfort
7,8
Location
8,2
Services
7,4
Staff
8,0
Cleanliness
7,3
Comfort
7,8
Location
8,6
Services
7,4
Staff
8,3

Good 6,0
Pros: Staff was nice.
Cons: Coffee maker and TV did not work.
Excellent 10,0
Pros: Everything was Cool, the breakfast was WONDERFUL!!
Excellent 10,0
Pros: They were very busy, but handled check-in well. Room was well appointed, clean and nice.
Mediocre 2,8
Pros: Close to the airport Breakfast Buffet Pillows were excellent Downstairs meeting rooms were nice (though I wasn't there for a meeting)
Cons: Couldn't find my reservation and had to wait 20 minutes for a manager to come down to work on some computer issues. My card was charged twice for the stay The photos for the hotel do not match the actual condition of the hotel. It appears that nothing has been upgraded/refreshed in > 10 years. Pealing wallpaper, missing baseboard molding, musty smells were prevalent in the hallways and in my room. My room had drywall next to the air conditioning unit and the door to the hallway squeaked like it was 200 years old, The room was not cleaned during my two night stay For the money this is the worst hotel I have ever stayed at hands down, and I am a frequent business and leisure traveler
Excellent 10,0
Pros: Front desk staff was wonderful! Made us feel welcome and important!
Cons: Shuttle driver to airport was not friendly - not even a good morning! Offered no info or offers of info on how to get to gates - which at an airport under construction would have been helpful!
Crowne Plaza Cleveland Airport - Middleburg Heights
Rated no. 9
7,6
Good 7,6
Based on 324 reviews
Details
Reviews
R2 220

Cleanliness
8,1
Comfort
7,8
Facilities
6,8
Location
8,4
Overall
5,6
Overall 7,6 Good
Based on 197 reviews
Cleanliness
8,1
Comfort
7,8
Facilities
6,8
Location
8,4
Overall
5,6
Cleanliness
10,0
Comfort
6,0
Facilities
8,0
Location
10,0
Overall
8,0
Cleanliness
8,2
Comfort
7,8
Location
8,4
Services
7,2
Staff
7,9
Cleanliness
4,0
Comfort
4,0
Facilities
4,0
Location
4,0
Overall
4,0
Cleanliness
7,8
Comfort
7,9
Location
8,5
Services
7,4
Staff
8,4
Cleanliness
7,0
Comfort
6,1
Facilities
8,0
Location
7,8
Overall
2,0
Cleanliness
9,2
Comfort
8,6
Facilities
7,0
Location
8,9
Overall
7,0
Cleanliness
9,2
Comfort
8,3
Location
8,8
Services
7,9
Staff
9,2

Excellent 10,0
Pros: Close to our event within restaurants and bars nearby
Excellent 10,0
Pros: it was a nice property no complaints at all
Cons: didn’t like there weren’t in microwaves in the room
Excellent 10,0
Pros: Nice and comfortable
Cons: Wish toilet was higher in the handicap room.
Okay 4,0
Cons: Man at front desk was.very rude to me and others in my family who checked in. Hotel needs to put on the website what services are not now offered...esp food and coffee now now included. Also pool closed which was reason we selected that hotel.
Mediocre 2,0
Pros: Front Desk check-in girl who is only 21 or so, was very nice, she was kind, but really couldn't offer much, they didn't equip her with any control, just basically a cashier type person, who can't manage anything if something happens on-site. The GM was off-site but reachable by email, she said she had no idea when he would respond, we also left him a message on his number that is on his business card, but I didn't hear back from him on the same day as check-in, it wasn't until i reached out again before check out that i finally got him on the phone.
Cons: Horrible experience with room, very very dirty, dusty, rusted steel, outdated furniture dating back to the '60s or '70s, plastic strips are torn off of the lightbox next to the bed, garbage behind the TV, refrigerator didn't work, the toilet was dirty around outside of the basin, dust in corners of the bathroom, hair in the tub, broken facet face board (craked from one side of the wall the other side) porch door screen off its hinges and broken, steel was rusted. No internet, no cable to watch movies, the TV seemed to be pretty old or the lower-grade TV with low resolution. Couldn't wait to check out, if i was in Westlake for something other than going to visit a family member who is in critical condition in Hospice, i would have searched high and low to find another place to sleep, just didn't have the energy after a long drive for an emergency visit. I do not recommend this place, find another establishment, this one is very disappointing and not up to hotel standards. I asked for a medical price or bereavement price and they said they do not offer that, the GM was in his ego, and nonchalant about things and basically did not offer me anything, no discount, refund, or a free stay at another location. Zero understanding, he listened to me and responded with excuses and no resolution.
Okay 4,0
Cons: The tub/shower did not drain.
Excellent 8,2
Pros: I felt like the hotel was clean, and staff was fantastic, going out of their way to accommodate, always with a smile on their face.
Cons: I don't feel like it was worth the money. Everything is ala carte, and for a pretty short window of time when you can order breakfast. The couch in the room was weirdly shaped. Really deep and awkward to sit on.
Okay 5,1
Cons: The power went out for awhile and the air conditioning went out for several hours through the night making it impossible to sleep. The air didn't come back on until 2 in the morning. It was not a good night of sleep at all. If that didn't happen, the stay would've been great. Unfortunately, it was miserable.
Courtyard Cleveland Westlake - Westlake
Rated no. 10
7,6
Good 7,6
Based on 197 reviews
Details
Reviews
R2 779

Cleanliness
7,9
Comfort
8,0
Facilities
8,0
Location
8,6
Overall
8,0
Overall 7,3 Good
Based on 138 reviews
Cleanliness
7,9
Comfort
8,0
Facilities
8,0
Location
8,6
Overall
8,0
Cleanliness
7,1
Comfort
7,4
Location
8,2
Services
6,8
Staff
8,4
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
7,7
Comfort
8,0
Location
8,8
Services
7,1
Staff
7,9
Cleanliness
9,4
Comfort
9,0
Location
9,2
Services
8,8
Staff
9,0
Cleanliness
9,3
Comfort
8,9
Facilities
10,0
Location
9,3
Overall
10,0
Cleanliness
7,9
Comfort
7,9
Location
8,8
Services
7,5
Staff
7,5

Good 6,0
Pros: Close to where I was working, I like the layout of the room.
Cons: Toilet was dirty and had a bunch of toilet paper in it, someone’s old drink was in the fridge, crumbs all over coffee table, hair and someone’s ring in the bed…spent the night wide awake listening to someone blasting their tv till 4 am.
Poor 1,0
Pros: Nothing
Cons: The hotel was dirty, smelled like marijuana, and had loud music playing from several rooms throughout the hotel.
Excellent 8,0
Pros: the room was good value for what we were looking for.
Cons: very hard to find building at night. No clear signs for enterance.
Poor 1,0
Pros: Not Very Much......
Cons: False Advertising....Pictures show an appealing pool, breakfast room...etc....in reality pool has been closed for a couple years, you get a granola bar type breakfast, the place is dirty exterior and interior...smoke smell prevelant in hallways..found a used retainer on the bedroom window sill......they did offer us a full refund...there was no place else to stay..i cancelled Hyatt at Crocker Park to stay here because of outdoor pool
Mediocre 2,0
Cons: It was a disgusting property. Every surface had ground-in dirt and stains. The carpets in all of the common areas and stairwells were stained, the curtains and sheers in the rooms were torn and moth-eaten, the bottom of the shower curtain was moldy, multiple lightbulbs were out in our rooms and there were stains on the wall behind the nightstand. So disappointed in this Marriott property.
Excellent 8,0
Pros: Location was excellent and the room arrangement was good. Breakfast was a brown bag of items due to Covid and facility not yet reinstating the hot breakfast.
Cons: The room could be updated- the sofa was worn and the paint/cabinets just need attention.
Okay 5,0
Pros: It was close to where I needed to be.
Cons: It was run down. The shower was falling out of the wall. The pillows and bed were not comfortable and felt like they needed replaced a long time ago. The front desk was hard to locate and the signage was bad. The pool was closed. People were smoking right next to the entrance door. It was just meh. I’d stay again only if I don’t have other options.
Okay 5,7
Pros: Breakfast was decent. Free cookies were nice but were almost always unavailable.
Cons: Two waffle makers would have been nice. Waiting 20 minutes to make a waffle was ridiculous. They say their rooms are soundproofed yet I heard rap music blasting intermittently until nearly midnight. The room temperature maxed out at 80F on the thermostat but the room barely hit 70F before the heat cut out. The refrigerator door swung into the narrow walkway of the kitchen rather than against the wall and out of the way. One must corner themselves between a wall and the counter in order to open the fridge and freezer. Obese people would not be able to access the refrigerator. The hinges can easily be switched to the other side of the doors. Someone came around and messed with all of the door locks, he said he reset them and that I should have my key "recut". He told the attendant at the front desk to "cut" me a new key. Go figure, the new keycard didn't work but my old one did.
TownePlace Suites by Marriott Cleveland Westlake - Westlake
Rated no. 11
7,3
Good 7,3
Based on 138 reviews
Details
Reviews
R2 779

Cleanliness
7,6
Comfort
7,7
Facilities
6,7
Location
8,1
Overall
6,2
Overall 7,2 Good
Based on 825 reviews
Cleanliness
7,6
Comfort
7,7
Facilities
6,7
Location
8,1
Overall
6,2
Cleanliness
3,3
Comfort
6,0
Facilities
6,0
Location
8,6
Overall
5,3
Cleanliness
5,5
Comfort
6,6
Facilities
6,6
Location
5,5
Overall
5,5
Cleanliness
7,4
Comfort
7,5
Location
8,0
Services
7,3
Staff
8,2
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
7,7
Comfort
7,7
Facilities
7,1
Location
7,4
Overall
7,1
Cleanliness
8,0
Comfort
8,0
Location
8,3
Services
7,7
Staff
8,3
Cleanliness
7,3
Comfort
7,3
Facilities
6,0
Location
8,1
Overall
6,0
Cleanliness
7,3
Comfort
7,6
Facilities
5,5
Location
8,0
Overall
5,5
Cleanliness
8,0
Comfort
7,8
Location
8,4
Services
7,7
Staff
8,4

Good 7,0
Pros: The friendly staff
Cons: the room was smelly
Okay 4,0
Pros: Close to where I needed to be.
Cons: Lobby Windows and were very dirty. The room could have been cleaned-bathroom floor was sticky. No mini fridge or microwave in room. No coffee in the lobby. No tissues in the room. Disappointing!
Excellent 10,0
Pros: IT WAS CLOSE TO HOME .... THE STAFF WERE REALLY HELPFUL.... HE EVEN LET ME BORROW HIS CHARGE CORD .... IT WAS QUIET AN I HAD THEE MOST FUN I HAD IN A REALLY LONG TIME I PROMISE YOU THIS !
Cons: Honestly....the room looked half broken... the smoke alarm was broke hanging on the wall ....the dresser draw was broke an the TV remote the back was broken 😢. I STILL WOULD COME BACK FAITHFULLY 😁
Excellent 9,0
Pros: The room was set up very nice. Clean and comfortable. Had a nice desk area to sit at with a coffee maker right there. Staff are very plesent and very easy to talk to.
Cons: Wish they had breakfast in the morning or something simple like coffee and a muffin. Something lol.
Excellent 10,0
Pros: Friendly and courteous staff. Very nice room and great price.
Cons: No complaints
Mediocre 3,1
Pros: HBO
Cons: Dirty, smelled like smoke, room had not been cleaned. Just felt all around sketch.
Okay 4,0
Pros: It was a room with beds. Staff was nice.
Cons: This is the kind of place that you worry if you locked your car or not. I doubt they enforce their non smoking policy. Bathroom was smaller than an outhouse. I was relieved to leave.
Excellent 10,0
Pros: Spacious room bed frig microwave
Cons: Na
Good 6,5
Pros: Great service by front desk person Alyssa. She was the best part of the stay.
Cons: First floor rooms hve very thin walls. Was able to hear every word of a conversation people were having outside. Air unit in room was VERY loud. Made sleeping difficult
Excellent 10,0
Pros: I enjoyed everything about my stay!
Cons: The bathroom being too small was the only thing I wish I could change!
Okay 5,7
Pros: Instant access to car, convenient location.
Cons: It was expensive and breakfast is not included!
Excellent 8,5
Pros: I thought it was a very good hotel. I didn't have any issues and bed was comfortable and all was clean, I will stay here again if I need to.
Mediocre 2,0
Pros: Nothing
Cons: The room smelled so awful like smoke that I had a migraine the whole time. You truly will get what you pay for here and we will never be back. Everything is old and shotty, and the walls are paper thin, you hear it all!
Good 6,0
Pros: Lots of restaurants and shopping in the area. The hotel itself is fine. Big rooms but not much in them.
Cons: Didn't get my Redipoints because I booked through this site. Silly policy.
Good 6,5
Pros: it was more comfortable than I thought it would be. All in all, I would have stayed again and will in the future, not bad but definitely not a higher end place...but good over all...don't expect the world here.
Cons: most of the items were outdated, low qaulity and barely useable...all looked rather in need of repair but it is the Red Roof so expect less and be happy!
Excellent 8,0
Pros: Nice location. Close to freeway. Big room. No breakfast though except for coffee.
Red Roof Inn Cleveland Airport - Middleburg Heights - Middleburg Heights
Rated no. 12
7,2
Good 7,2
Based on 825 reviews
Details
Reviews
R1 230

Cleanliness
7,0
Comfort
7,0
Facilities
6,1
Location
6,4
Overall
6,0
Overall 7,0 Good
Based on 433 reviews
Cleanliness
7,0
Comfort
7,0
Facilities
6,1
Location
6,4
Overall
6,0
Cleanliness
6,6
Comfort
6,6
Facilities
5,3
Location
6,6
Overall
6,0
Cleanliness
5,0
Comfort
4,5
Facilities
5,5
Location
6,5
Overall
4,5
Cleanliness
9,3
Comfort
9,0
Facilities
9,0
Location
8,0
Overall
9,5
Cleanliness
7,5
Comfort
9,0
Facilities
6,0
Location
5,0
Overall
6,0

Poor 1,0
Pros: Nothing
Cons: Our room had obviously been broken into to prior to our stay and instead of replacing the door frame it was repainted which is off putting and un nerving there was also dried blood on the fitted sheet and pillow case, the exterior was filthy, the elevators barely worked , staff was unpleasant and the only ice machine that was in working order was on the 5th floor! I’ll never visit again
Okay 4,0
Pros: I did like the staff I came in contact with. Very professional and courteous. Spoke to residences as they traveled the hallways with a friendly smile!
Cons: Location, the speed bumps in front of main entry door, only one way into the property, driveway too small, restaurant appearance was not inviting, breakfast menu limited and not worth the cost of the food, and worse the back door presented a safety & security concern.
Mediocre 2,0
Pros: Close to freeway
Cons: Price advertised day if arrival changed significantly.Safe in room didn't work,chair in room filthy,table in room broken,tub has soft spots,tub mat torn,looked under it,had mold.Both beds had old spotted/ stained mattresses.Bed was lumpy.Microwave dirty at lobby.No coffee at station.elevators not clean,one not working.Too much trash left in hallways.Staff frequently not at desk.Loud noise all night, totally disappointed in this hotel.
Okay 4,0
Pros: The bar staff
Cons: The incorrect information that the front desk personal relayed. Told me there was happy hour at the bar from 5-8p when I went to the bar they acted like I was crazy and making things up.
Poor 1,0
Pros: the door locked
Cons: my tub was clogged and took 3 days to fix, was locked out of my room on day 2 of a 6 day stay, they charged an extra 128$ to my card until I told them about it
Excellent 8,0
Pros: Front desk staff was very friendly.
Cons: There were no cups in the room.
Good 6,8
Pros: Bed was comfortable
Cons: Breakfast was over priced, went from breakfast included in my reservation to spending 30.00. The tub was either dirty or rusty!!
Mediocre 3,7
Pros: Close to airport
Cons: Staff was not friendly, room was dirty when we checked in. Bathtub was disgusting!!
Good 6,0
Pros: Wasn't that expensive so get what you pay for. Better than some similarly priced hotels, worse than others. Wouldn't want to spend too much time there for if looking to save a few bucks vs alternates in the area and you aren't a stickler (see negative comments) it isn't a bad option.
Cons: Place has been updated but the when you look closely you can tell it is mainly cosmetic improvements. Shower had no soap holder. Various things weren't terribly clean (shower floor was stained, bed skirt had stains, walls were a little dirty. Bathroom was small (have to close door to be able to move around).
Mediocre 2,8
Pros: Nothing.
Cons: Staff was rude when we arrived. They couldn't find our booking and then continued to be rude to the poor lady from booking.com who was trying to help us out.
Okay 4,5
Pros: Modern style hotel
Cons: Hotel had no soap, iron. It was still under construction
Okay 4,2
Pros: People who worked there were nice , the room was beautiful , bed comfy
Cons: The bathroom wasn't clean there was hair in the tub and floor also hotel was under construction , the hall ways and elevator were horribly hot and it was a bit of a walk , also a lot of the construction stuff could have been hidden way better or attest looked straightened up
Mediocre 2,8
Pros: The price
Cons: The hotel is under reno. There are no signs outside. The updated room was done poorly and was dirty.
Excellent 9,0
Pros: Very clean. Very well mannered staff
Cons: Went to open the curtains in my room and there was a house literally within speaking distance. Unable to look outside due to location.
Excellent 9,0
Pros: The conveinance of the shuttle
Four Points by Sheraton Cleveland Airport - Cleveland
Rated no. 13
7,0
Good 7,0
Based on 433 reviews
Details
Reviews
R1 709

Cleanliness
7,5
Comfort
8,0
Facilities
7,5
Location
7,1
Overall
7,7
Overall 6,9 Good
Based on 154 reviews
Cleanliness
7,5
Comfort
8,0
Facilities
7,5
Location
7,1
Overall
7,7
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,0
Comfort
8,0
Facilities
6,0
Location
4,0
Staff
8,0
Cleanliness
6,8
Comfort
7,5
Facilities
7,0
Location
6,8
Overall
7,2

Okay 5,0
Pros: Close to i x center which we were at !
Poor 1,0
Pros: nothing
Cons: The 1st room was dirty, didn’t have a phone in it and had previous peoples hair stuff still in room! also sounded like a jack hammer was going off literally every minute. The second room wasn’t any better, smelled bad and the bathroom/ shower was absolutely disgusting. looked like it had mold in it.
Okay 4,0
Pros: the breakfast was really delicious . I was also nice and cozy In my room
Cons: My bed sheets and pillow cases had a brown stain on them . I decided to go to the front desk to see if they could have someone change the sheets for me and instead they just gave me the sheets to put on , what had me surprised was how lightly the front desk personal took it . And the hallway smelled like cigarettes , also the elevator smelled like it too .
Excellent 10,0
Pros: Morning breakfast
Poor 1,0
Pros: Room was not clean, I took a pillow to the front desk, it was filthy. MY SON HAD "BED BUGS" BITES. We trash all our belongings. I want my money back.
Cons: close to the airport
Okay 4,0
Cons: The entire hotel smelled. The lobby smelled like weed and the hallways and the room smelled worse. I thought it would get better as the night went on but it did not. The room seemed clean, but the smell made it seem dirty. The price was jacked up for the weekend since the NBA All star game was there. $250 for a comfort inn by the airport? Crazy!!
Excellent 8,5
Pros: They let me in early. I was very tired & was able to sleep a lot. Very kind & considerate.
Cons: I waited in the wrong place for hotel shuttle to come. So 1 hour to pick up. At airport.
Good 7,0
Pros: Utilitarian. Just needed a place to crash when i was stranded in Cleveland overnight. This place fit the bill.
Cons: Wasn't QUITE as close to the airport as I thought. Said 5 minutes but felt more like 10-15. Also, while the airport pickup was prompt, the shuttle TO the airport ran only every 30 mins.
Comfort Inn Cleveland Airport - Middleburg Heights
Rated no. 14
6,9
Good 6,9
Based on 154 reviews
Details
Reviews
R1 837

Cleanliness
5,6
Comfort
5,8
Facilities
6,2
Location
7,1
Overall
5,8
Overall 5,4 Okay
Based on 225 reviews
Cleanliness
5,6
Comfort
5,8
Facilities
6,2
Location
7,1
Overall
5,8
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
4,0
Comfort
5,0
Facilities
5,0
Location
6,0
Overall
5,0
Cleanliness
5,8
Comfort
6,1
Location
7,2
Services
5,8
Staff
7,1
Cleanliness
3,0
Comfort
5,0
Facilities
5,0
Location
5,0
Overall
5,0
Cleanliness
5,0
Comfort
5,0
Facilities
5,0
Location
5,0
Overall
4,0
Cleanliness
5,1
Comfort
5,3
Location
6,8
Services
5,0
Staff
6,7
Cleanliness
6,3
Comfort
6,6
Location
7,5
Services
6,3
Staff
7,7
Cleanliness
5,8
Comfort
5,9
Facilities
8,6
Location
7,1
Overall
8,0
Cleanliness
5,8
Comfort
6,2
Location
6,7
Services
5,7
Staff
6,4

Mediocre 2,0
Pros: staff was nice
Cons: Room smelled of cigarette smoke, poor quality installations.
Poor 1,0
Cons: Everything the room was disgusting
Poor 1,0
Pros: We did not like anything about this hotel.
Cons: The room smelled like skunk weed. Wasn't the cleanest room either. The smoke alarms went off several times in the middle of the night and In the afternoons. Checked out a day early.
Good 7,0
Cons: Didn't like didn't have a fridge or microwave
Mediocre 3,0
Pros: location
Cons: facilities are very run down. Lighting w/o covers, bathroom sink cracking, door frames rusting
Good 6,0
Pros: Cost
Cons: Should be more clear and secure
Excellent 8,2
Pros: A place to sleep . got to sleep until noon. I felt safe. People didn't bother me.
Cons: No tissues. WiFi isn't free. No shampoo or conditioner ( I brought my own just trying to help others)
Mediocre 2,5
Pros: I originally liked the price I was quoted only to find out later on my credit card bill I was over charged. I should have taken more time to look over but with the scene going on with the police I just wanted to get out. It gives a wacky story to tell about taking a child to college.
Cons: It should have been a sign to leave when we saw the trail of blood that led to the room before ours but we stayed after a long drive to Cleveland. The room smelled like smoke in a supposedly non-smoking room and felt dirty. Not once were the sheets changed in the 3 days there nor was the trash emptied. I had to ask for clean towels but the used ones were not picked up. The tub was clogged so when you showered the water filled to ankles. From walking in the room only barefoot the bottom of our feet were so dirty. Police sirens heard throughout the night. When we checked out around 3 AM 3 police cars were in the parking lot apprehending a man who was screaming near the front desk. I have never written any review but this stay was so unbelievable I had to.
Mediocre 2,0
Pros: leaving.
Cons: We arrived around 2AM after driving from Sandusky (we're originally from IL) and went to check in, the desk clerk (best description since it was actually the head of house keeping and she was just "coverin' someone shift") gave us our key to our room, we went to get settled and the room wasn't cleaned AT ALL, no sheets on the bed, etc. So I went back to the lobby (if that's what you want to call it) and requested a different room, this time non-smoking, as the last room was also a smoking room even though we requested non-smoking. She said "awh, I don't even know was goin' on cause you ain't the first person to tell me they room ain't clean, but we ain't got no more rooms." So I ask if maybe there was a sister motel and she said they aren't affiliated with any other motels but when they "full up" they send people down the road to another place (other motel name not included). So I try to get a refund and since my mom was the one who treated us by paying on her card (mind you, she's still in IL) and we booked online she said she, couldn't give a cash refund and she had to call booking.com to run it. She also needed the credit card number and demanded that I call and get it (again, 2AM in Ohio and 1AM in IL) I tried to call and obviously my mother was sleeping so she didn't answer (in the meantime this lady is flipping through channels on the television, acting QUITE impatient), she gave up on the refund and gave us someone else's nonsmoking room. We go to that one and it's also fairly dirty (gross hairy tub, gross hairy sheets, bedding in general not washed and the room smelled like urine). We gave up and just put our own sheets etc. on the bed and went to sleep. Between 1030 and 11AM, house keeping is rapidly POUNDING on our door, 3x in less than 30 seconds before announcing that she was coming in. My fiancé quickly got up and she asked if "we was leaving" he replied no and shut the door, 10 minutes later I step outside to the car and she's still outside the room and now asked me "ya'll leavin' yet?" We checked out 20 minutes later unable to even get a receipt apparently once again the reasoning was because we booked online. Long story longer, avoid at all costs if you want to feel clean when you stay at a hotel.
Motel 6 Cleveland - Middleburg Heights - Middleburg Heights
Rated no. 15
5,4
Okay 5,4
Based on 225 reviews
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