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Value for money
Distance to city centre
|Cleveland Hopkins Intl|
Distance to airport
|"Super clean, great kitchen supplies"||(in 15 reviews)|
|"Staff was very friendly and helpful!"||(in 35 reviews)|
|"Place was great and clean."||(in 4 reviews)|
|"Outside in the 30's at night."||(in 5 reviews)|
|"There were no fitted sheets on one of the beds."||(in 3 reviews)|
|"The pool, the breakfast area, they did not match the pictures at all."||(in 4 reviews)|
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The room was spacious and comfortable. Breakfast was okay.
They never cleaned our room even though we called multiple times every day to have it cleaned. They didn’t even replace our toilet paper to take our trash. We had to call every single day for that and they took a long time to do it.
Pretty good hotel
DISCLAIMER: I worked for a large upscale hotel brand at multiple locations for 7 years, and hold all hotels to high standards. The room was comfortably sized, although with the sofa bed out the room shrunk considerably. There were 2 of everything—plates, cups, forks, knives, spoons—but space for 3. We did use the oven to bake muffins, everything is in good working order, as was the fireplace. The breakfast was generous and edible, and the area was kept clean by a diligent employee. In fact, everyone we saw was cheerful and helpful.
The shower gel dispenser was out of body wash, and the curtain bar was loose, like someone had been playing on it, hmm... we did not bring this to the staff’s attention, though. The toilet and tub area of the bathroom is incredibly small, but the sink and countertop area is wide open. Space could be better utilized here, but nothing you can do about it now.
We absolutely enjoyed our long holiday weekend stay at Sonesta ES Suites Cleveland Airport! The apartment-style accommodations made it possible to lounge and get comfortable (and not feel the dreaded "cooped up feeling" of being in a hotel room! We were able to cook several meals in the well-equipped kitchen, relax on the sofa, and stream our Netflix on the TV. The staff was exceedingly friendly and went above and beyond to make the most out of our stay. The hotel was in great proximity to wonderful restaurants and it was a quick drive from the airport, downtown Cleveland, and the mall. And the price! WOW! It was by far the most affordable of all the hotels we looked into - by at least $50-100 a night. We enjoyed our stay so much that we plan to seek out Sonesta hotels in all cities we travel to!!
We stayed in the "West Wing," which was lovely; however, it did not have an ice machine. The rooms have freezers, but you must make your own ice. Fortunately, guest services gave us plenty of ice to last us the long holiday weekend!
clean, warm, friendly staff, inviting
great hotel very satisfied!!!
Me and my husband are a young married couple and we spent our 4th anniversary in Ohio at this hotel. Our stay was a great experience it was like a nice studio apartment with a fireplace and private entrance. Variety of free breakfast food was also included. Staff was also very nice. This will be our first choice of hotel stay when we visit again!!!
With a stay at Sonesta ES Suites Cleveland Airport in Middleburg Heights, you'll be near the airport, within a 15-minute drive of Cleveland Metroparks Zoo and University Hospitals. Featured amenities include complimentary wired Internet access, express check-out, and dry cleaning/laundry services. Planning an event in Middleburg Heights? This hotel features 550 square feet (51 square meters) of event facilities. A roundtrip airport shuttle is complimentary at scheduled times.
based on 490 reviews
Value for money
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