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Pros: v cooperative crew & helpful

Cons: Wrong communication for connecting flights. Poor customer service, flight attendants not friendly.

Pros: Helpful crew. Clean toilets.

Cons: Overhead racks, so very difficult to close, always you need help. May a design fault.

Cons: Luggage claim in chennai airport is horrible

Pros: They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour

Pros: The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long

Cons: Not much to complain about

Pros: Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour

Cons: Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for.

Pros: Crew was kind, attentive, funny, and engaging. The best.

Cons: A warning about landing in Dubai, and being put on a bus to the terminal

Pros: Seats small uncomfortable

Cons: Bigger seats.

Pros: Nothing?

Cons: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Pros: The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room

Cons: The food could have been better. Honestly much better

Cons: USB connection was not working from my seat

Pros: The crew was very polite and professional.

Cons: There could be more legroom.

Pros: Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines.

Cons: Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC.

Pros: The crew was great and the dinner was really good!

Cons: Breakfast could have been better and the seat was pretty uncomfortable

Pros: They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour

Pros: The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long

Cons: Not much to complain about

Cons: Having Christian music to listen to on the flight as an option

Cons: More help for missing the flight.

Pros: Good

Cons: NA

Pros: Crew was kind, attentive, funny, and engaging. The best.

Cons: A warning about landing in Dubai, and being put on a bus to the terminal

Pros: Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for.

Pros: Punctuality

Cons: The food, leg space, the drink, and more hospitality, specially towards the aged people like us.

Pros: The crew was efficient

Cons: Live news broadcast

Pros: crew was good but seat was too narrow, and there are too many little kids near us.

Cons: do limit the number of passengers with little children and don't put senior citizens near them.

Pros: The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!

Cons: The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing.

Pros: The crew was very polite and professional.

Cons: There could be more legroom.

Pros: Crew was very friendly. Food was good. Seat wasn’t bad.

Cons: Price should be a little less, comparable to that of Qatar Airways.

Pros: Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for.

Pros: Friendly crew, extra legroom, great entertainment options.

Pros: Service on plane good friendly staff and helpfull

Cons: Nothing

Pros: Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour

Cons: Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for.

Pros: Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate.

Cons: Qatar airways allowed us to take both separately and we could take up exit row if available without payment

Pros: I am so glad to choose you guys thank you for everything

Pros: Good

Cons: NA

Cons: A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound.

Pros: The crew good except one man i guess from India

Cons: The food was not good at all

Pros: The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long

Cons: Not much to complain about

Cons: My flight went well as there was no delay and no issues during the very long flight from Nairobi to Washington DC via Dubai.

Cons: You didn’t change my ticket within 24 hours of booking and I have to loose that ticket I didn’t fly back hime

Cons: Wrong communication for connecting flights. Poor customer service, flight attendants not friendly.

Cons: No it was good

Pros: Onboard wifi

Pros: Punctuality

Cons: The food, leg space, the drink, and more hospitality, specially towards the aged people like us.