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Thu 9/23
Thu 9/30
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Top 3 airlines serving Durban King Shaka Intl to Newark

Scores according to KAYAK customer reviews

8,3
Qatar Airways
Overall score based on 11 090 reviews
8,3
Boarding
8,2
Comfort
8,6
Crew
8,3
Entertainment
8,0
Food
Airline reviews

Pros: "Great crew! Excellent business class suite"

Pros: "The crew was amazing. very helpful and great services."
Cons: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."

Pros: "The crew did a great job."

Pros: "I love your hostesses"

Pros: "Very helpful and kind crew. On time boarding and departure."
Cons: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."

Pros: "Easy Boarding, nice crew"
Cons: "More vegetarian food options"

Cons: "No gate for departure or arrival. No business class longe in Cape Town."

Pros: "Best crew we’ve ever had."
Cons: "Qatar website needs work"

Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"

Cons: "Qatar Airways could improve food selection for business class."

Cons: "Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people."

Pros: "Seats were comfortable but space was narrow"
Cons: "Please give space between front and back seats"

Cons: "I was not able to fly"

Pros: "All the crews are awesome and very helpful, especially to the parents with young kid."
Cons: "More variety and quality of food"

Pros: "Left on time, arrived on time. Children aboard did not cry !uch."

Pros: "Staff were fantastic."
Cons: "Better movies please."

Pros: "Not-so-full flight meant we could move about and choose more comfortable seats."
Cons: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."

Pros: "Short flight. Attentive crew"

Pros: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Cons: "Nothing"

Pros: "Too tired after almost 24 hours traveling. No complaints."

Cons: "I didn’t like the spicy food"

Pros: "The food and flight staff were good"

Pros: "Excellent seats..."

Pros: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."

Pros: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. One of the economy rest-rooms were out of order and I was allowed to utilize the business class restroom by the flight attendant. Head bursar was very apologetic and sympathetic about the whole issue. Enjoyed my flight, again on Qatar!"

Cons: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"

Cons: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."

Pros: "The flight crew was very friendly and helpful in getting you settled on the flight"
Cons: "Boarding was a bit Hectic in Bangkok."

Cons: "No"

Pros: "Food and entertainment"

Pros: "Good food and services"
Cons: "Boarding slow and luggage too strict"

Pros: "Staff worked fast to feed and water everyone."

Pros: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Pros: "It was comfortable flight with a friendly crew."

Pros: "Excellent service from the crew. Flight on time."

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Pros: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Cons: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"

Pros: "clean airline, modern airplanes, good food, friendly service"
Cons: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."

Cons: "they pot me in another flight"

Pros: "attentive crew food was good"
Cons: "old entertainment options little space to move about"

Pros: "Qatar has an amazing service. The staff is impecable, the food is great, they take care of each detail. Business class is superb. They make the bed, give you a complimentary pitada and moisture lotion. Can't be better than that."

Pros: "Quality of foods and service"

Pros: "Their food and crew was good."
Cons: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."

Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."

Pros: "I have never had such an easy long distance flight. Hope to fly with Qatar again!"

Pros: "Nothing"
Cons: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."

Pros: "Quick and easy boarding and decent crew."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."

Cons: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Pros: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Cons: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."

"Excellent service"

"Less meat food"

Cons: "Everything was great food and the plane great people"

Pros: "The crew was amazing"
Cons: "Nothing, absolutely loved it"

Pros: "Food was good"
Cons: "Flight attendants could have been nicer. Seats were not that comfortable."

Cons: "Too many security checks at the airport. multiple times opening bags even after through security and scanning. Meal times were at weird times. Dinner at 5am??"

Pros: "Good"
Cons: "NA"

Pros: "The crew was very polite and professional."
Cons: "There could be more legroom."

Pros: "Plenty of leg room and the crew were very helpful and attentive."
Cons: "None which I can recommend."

Pros: "Professional behavior of staff and overall cleanliness."

Cons: "On our departure flight the entertainment system stopped working completely at my daughter's seat mid-flight (the whole screen went black, remote control and all). The flight attendant tried and was unable to fix it, so they moved a passenger in the row my husband and I were in and put my daughter there. None of the entertainment systems worked well, the touch screens were barely responsive - they definitely need updating. On our return flight the power in the whole row that my three pre-teen kids were in stopped working. Again the flight attendant tried unsuccessfully to fix. My husband and I switched rows with them so they could continue to watch movies. Each time we called the flight attendant she came, said she would try to reset the systems and that we should wait a few minutes. We waited and ultimately had to go find her again to be told the same thing again. After this happened three times she sent the manager over who said she could not fix it since that would mean that the whole area would have to be reset and they didn't want to disturb anyone else. The only solution they offered was to give my husband and I open seats (not together and not near our kids) around the cabin. We did not want to split up, so my husband and I spent the rest of the hours of the flight in the dark (lights didn't work either as they are connected to the system) reading with the light from our cell phones. None of the people who came to assist us really seemed to care at all about our comfort or situation."

Pros: "Boarding was efficient."
Cons: "The crew was non existent when something was needed, and a flight attendant tried to move us from our purchased seats to accommodate a woman who moved 3 times. While the attendant was mistaken; he insisted on seeing disturbing our sleep and asked to see our boarding pass as if we were not being honest. All that he said was , “oops, wrong row” and moved on as if nothing happened. No apology, nothing."

Pros: "Went by Economy, upgraded to biz on way back. Both were great experiences. Biz class was excellent, I feel better than United."
Cons: "NA"

Pros: "Crew was attentive Pilot steered a smooth flight"
Cons: "Seats were a little cramped"

Pros: "I did like the cleanliness ."
Cons: "Crew was not friendly at all . Stewerdess did not smile at all .. only to their “favorite “ 2 or 3 passengers. I can’t believe I did not receive a hot tea on the way to Athens or the way back to Newark."

Pros: "I like the professionalism of the crew. Lots of shops to visit in Athens Airport."

Pros: "Great food and Entertainment"
Cons: "Nothing"

Pros: "good entertainment, great staff"
Cons: "plane a little older, but all in, it was fine"

Pros: "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
Cons: "n/a"

Pros: "Better food than out of Newark. Crew helpful as always."
Cons: "Legroom is poor but unlike the Newark-Athens leg, I was able to get an aisle seat that allowed me to stretch a bit. Choice of English language movies is poor. Depending on the price I would still prefer the Delta non stop flight from US to Greece because of the movie choices and ease of use of remote control."

Pros: "Emirates is a true Customer Service oriented airline. It is a relief to know that in this age of carriers that charge you a lot and treat you like you are paying a bus ticket there are airlines that still know the key to success. Boarding was fine and not dependent on local personalities. You can tell the company cares about training. The food and entertainment is excellent. Seats are still a little smaller but they try and make up with it with other perks. Flight crew was polite, smiling, and accommodating no matter the time. Pillows, blankets, snacks, etc. all given without having to ask or be charged. We were also given these little self care packs with toothbrush & paste, eye pillow, socks, and earplugs! Overall it made a long flight over night very comfortable."
Cons: "Nothing!"

Cons: "Boarding was chaotic"

Pros: "I loved the crew. Very helpful. Katarina was very helpfull"
Cons: "I sat next to the bathrooms"

Pros: "Tons of movies!"
Cons: "No complaints."

Pros: "Good service and on time departure and arrival."
Cons: "No seating accommodations for disable passengers. I am hemiplegic and had a middle seat that made it impossible to get out of the seat for bathroom break."

Cons: "Seats a bit tight"

Pros: "I loved all the free services. Wifi, 2 large and tasty meals with free drinks (wine, beer) free exit row seating, seats reclined more than other airlines and free baggage. The staff was awesome and very helpful."

Pros: "The service the movies the food"

Cons: "seats should be roomier for such a long flight"

Pros: "Loved my experience with Emirates. It was the best international flight I've ever had. The seats are comfortable, the entertainment options are great, staff was all very friendly, alcoholic drinks were complimentary, they give you a great care package with socks, ear plugs, toothbrush and paste, and the price was great!"
Cons: "The only negative thing I have to say is the food isn't good, but that's to be expected for me as I'm very picky. I just pack my own food and snacks."

Cons: "Same movies"

Pros: "Boarding was smooth enough, take-off was roughly on time, and the flight as a whole was a bit faster than predicted. Friendly flight attendants. Plenty of entertainment options (movies, TV, music). AC outlet on seatback made it possible to charge devices in-flight."
Cons: "Food was so-so, and not particularly healthy and loaded with carbs (e.g. potatoes plus crackers plus pasta salad plus very sweet desserts), but overall somewhat typical for air flights in my experience. Seat pitch (aka leg room) was basically adequate for me (6' 4"), but not great. Touch screens on entertainment system on both outbound and return flights were a little wonky -- needed re-calibration, so it was impossible to activate virtual buttons near the edges of the screen."

Pros: "everything was very nice!"

Pros: "Layout of plane is very convenient , bathroom acessable, no crowding in isles. Love the dining cards & choice of meals, and the comfort features ( blankets , pillows , toiletry bag) The entertainment center is also amazing! Perfect for long flights. So many choices & also power usage also great for the passengers on long flights. Also, normally I try not to use the lavatory, they are usually awful, but these make the most of their space, warm water, nice soap,colognes,seat liners."
Cons: "Apparently, operational issues in Athens, no information of why we had to go to an additional security at the gate, including a litmus test, go through our bags again & a light pat down! They also wanted us to board separately, which made my travel partner even more anxious than she already was!"

Cons: "Space very cramped."

Pros: "Service and crew were excellent!"
Cons: "Movie selection somewhat limited"

Cons: "Seats very uncomfortable for a transatlantic flight"

Pros: "Everything very, very good!!!"

Pros: "Meals and free wine were positives. Also the travel toothbrush and toothpaste were nice. Entertainment with movies and tv had a lot of variety also."
Cons: "It took 45 minutes to get out bags! Crew bags came out immediately but customers stood around the luggage belt for more than 45 minutes b/c thats how long it took to get our bags and many people were left. Very annoying after a 10-hour flight that lands late at night."

Pros: "The service of the airline. The food was good."
Cons: "The seats were very small and tight. Most other long haul flights the seats are much more comfortable."

Pros: "All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely."
Cons: "I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!"

Pros: "The fligh went smooth"
Cons: "The food"

Pros: "I can't believe how nice this was for getting such a good price. Good space, Tons of movies, super attentive staff."

Pros: "Nice food. Fast boarding. Liked the small bag with travel products."
Cons: "Crew gathered blankets 30' before landing while the cabin was really cold. Crew didn't ask if you want sth to drink and were just passsing by with the trays.Movies didn't have english subs while at the same time sound was bad."

Pros: "Great flight even in economy! Two good meals, personal entertainment with close to a 100 movies to select from and great service by the crew."

Pros: "Overall very good"

Pros: "Lots of movies to watch -- when the system was actually working."
Cons: "The food was THE worst I've ever had on any flight ever. And they served the same food for both meals... chicken, fish, or pasta for dinner AND breakfast... the latter which was at 3am of the time zone I was coming from. Both my kids (5 and 7) REFUSED to eat any of the food except the brew& butter, despite starving. My row and row behind me lost power during the flight so we had NO entertainment, and could no longer charge our devices for the rest of the 11-hour flight. They offered us magazines, but we had no overhead lights to be able to see. The crew managed to reboot the system about 2 hours after the first meal, so we enjoyed some entertainment, but after a little while, the movie and sound stopped working. After about an hour an announcement was made that the entire entertainment system would be rebooted. It started working around the last hour of the flight. Not relaxing at all."

Pros: "Entertainment was good, boarding was OK. Leg-room much better than on competing direct flight US carriers, and aircraft cabin better maintained."
Cons: "Food for kids terrible, just not edible taste-wise. Catering is better flying out of Greece than on same flight returning from U.S. Bathrooms need to be cleaned and restocked during flight."

Pros: "Very courteous and attentive And always with a smile! A great way to travel, it's hard to go back to other airlines after having experienced Emirates!"

Cons: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."

Cons: "Pre boarding at the gate was slightly chaotic"

Cons: "Flight from heathrow to Manchester stopped it being excellent alll round as flight delayed over an hour"

Pros: "Good service and crew."
Cons: "Seats were very very narrow."

Pros: "This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages."
Cons: "The beverages thing above."

Pros: "Great consideration from cabin crew."

Pros: "Food was very good, and plentiful! Wine served with meal. Friendly staff. Smooth flight."
Cons: "Seats are a little narrow"

Pros: "all of the same reasons as noted above"

Pros: "BA moved me on to the Kulula flight without any fuss and gave me a meal voucher."
Cons: "I got to the airport to find that my 19:15 flight had been delayed to 22:15. I hadn't received any notification from BA and still do not know the reason for the delay. The only other option available was for BA to put us on the 20:20 Kulula flight to Lanseria and then shuttle us from Lanseria to OR Tambo. It really is not pleasant to get back home so late on a week night and not even be given any warning or any reason for the huge delay."

Pros: "NA"
Cons: "NA"

Pros: "Heathrow terminal 5 is modern, clean and efficient. The BA 787 Dreamliner is the best and the crew were professional all throughout the journey."
Cons: "I would avoid flying into Newark internationally if I have the option next time. Besides from the obvious that the airport is outdated, it is totally understaffed. There were about a staff of four directing international travelers at Passport Control and they were impolite which created a stressful and unwelcoming experience. The second issue I experienced was at baggage claim. Due to some issue I didn’t personally experienced, non-US passport holders experienced major delays entering the country. This resulted in hundreds of luggage that were left unclaimed from a previous flight still on the carousel. There was only two airport staff at this area so people from the BA flight had to take these the bags off the carousel inorder to make space for our flights bags to fit. It’s was totally chaotic and easily avoidable if there were more airport staff managing this area. This international airport is a national embarrassment, and if you’re a foreign traveler, I would highly discourage you from flying into Newark."

Pros: "Most things"
Cons: "Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced."

Pros: "The seats in "business class" are adequate but other airlines are nicer and newer. The food was good though."
Cons: "The way the seats were set up was really weird. I actually was flying backwards."

Pros: "Food and entertainment selections were very nice"
Cons: "The passenger behind me constantly moving and pushing against my seat"

Cons: "Not the best airplane food I had, luckily I packed some snacks before leaving Düsseldorf"

Pros: "The flight itself was good and the crew was friendly and attentive"
Cons: "We won't go through Dublin again. The walk from the arrival gate to the maze of bureaucracy ahead was way too long. The airline should have not have that tight a connection knowing all the screening that must be done to board the next flight. We were held up at every entry point, not told what to expect and thus had to prepare for screening on the fly, while hoping our plane would wait for us, which it did and the many people who boarded after us. Entertainment system was slow and non-responsive and my husband's had to be reset to even start to work. One bag left behind, but delivered promptly within days of arrival"

Cons: "food!"

Pros: "Cordial and helpful crew members. Food was excellent."
Cons: "entertainment was not functioning through out the flight."

Pros: "Nice staff who are doing their best with the little they have."
Cons: "The planes are dated. No Wifi. Bad food. Limited entertainment. I was kind of shocked at how lame it was. I will never fly them again, if I can help it."

Cons: "Food was not so Good. Poor quality. Very Little Space for economic flights. Blankets and pillows very poor quality better have your own."

Pros: "787 is a great plane and was very comfortable. Even my 6'6" husband praised it. Cabin crew went above and beyond in all respects."

Pros: "Staff, service, punctual everything superb!!!!"

Pros: "boarding was good,flights were on time."
Cons: "if flight is packed, they need extra staff? were impatient on services,may not their fault? airline may figure out?"

Pros: "Crew was nice"
Cons: "Too cramped and the food was mediocre."

Cons: "Customer service was terrible. The flight was overbooked and everyone was treating me as if it were MY fault the plane was oversold and I didn't have a seat. No apologies, no sympathy. It was as if they were doing me a favor by trying to get me on the flight. I had to wait it 4 long lines to get it taken care of and the people working the floor of the check-in area kept directing me to the wrong places. Purchasing a plane ticket on your airline for a specific should be enough to guarantee a seat on a plane. It's absurd that I spent 900 for a ticket and that doesn't guarantee me that I'll be on the flight."

Pros: "The food was good"
Cons: "Again because I was not allow to choose a better sit or buy an upgrade it was so fustrated!!"

Pros: "I worked for BA for 20 years. I was glad to book them. Ba Turned out to be AA Sat scrunched up between to big people. while in the back there were. 2 people sleeping across 4 seats. outrageous"
Cons: "No seats were allocated when i checked in for return flight. Flight overbooked. No time to change currency or stop for a tea as I had to wait and see if i was going to get a seat I was 3 and 1/2 hours before the flight."

Cons: "upon existing the airline, we were instructed to go to a certain gate, which ended up being the wrong gate and by the time we discovered that we were at the wrong place, we missed the flight! British Airways was unhelpful, not compassionate and completely oblivious to their own mistake! I had to purchase a new flight home and was stuck in the airport for over 6 hours! not to mention that they told us the air craft was smaller than the originally scheduled craft so they made us check everything including our carry ons. Thankfully I didn't need any of my medication. This was absolutely the WORST flight home!"

Pros: "It was open skies British air."

Pros: "Service was good as well."
Cons: "Nothing really"

Cons: "Lost my bags. Incompetent in nice airport. Crew was rude"

Cons: "The metal boxes below the seats mean that the little space allowed to a person is now all the more clipped. My backpack wouldn't even fit under the seat. My knees are already pressed up against the chair in front of me, now there's nowhere for me to stuff my feet even."

Pros: "The variety of in-flight entertainment options. The headrests. The staff was particularly helpful and courteous."

Pros: "Wonderful customer service and hot meal was a lovely treat!!"

Pros: "Food) wine, entertainment, spacious, comfy seats (coach). Despite being in tbe middle seat I slept well."
Cons: "Flight attendants are obsessive about rules- they will wake you to put on your seatbelt or bring up your seat 40+ minutes before landing. But very polite."

Pros: "There was nothing to like except for the customer service skills of the cabin supervisor who profusely apologised for BA."
Cons: "At the airport, we were told that we did not have seats together as te flight was oversold. Strange as we had a six year old traveling with us. After much discussion, they gave two seats in the economy plus for me and the child but down graded child's mom to economy. We were told that someone from BA will contact us but it has been 10 days and no call or email. BA doesn't care and is just like all other airlines."

Pros: "Entertainment on iPad."
Cons: "Crew was curt and rude."

Pros: "Loved the new BA airplanes. Great staff and customer service"
Cons: "I would not use Kayak again. Went though some noname ticketed named webjets. Called multiple times and could not get anyone who spoke proper english. Due to the fact that you did not buy the ticket direct BA customer service could not assist us"

Pros: "Nothing stood out good or bad. Average plane. Average service."
Cons: "M"

Pros: "Not much"
Cons: "1. BA said I couldn't get a seat before 24 hrs before. Then when I tried to get a seat assignment I was told (by email) to contact Aer Lingus. Aer Lingus said that I should have called before 24 hrs before, and that seats were now in control of the gate (this still 22 hrs before flight time). Total lack of coordination. 2. At check-in I was first told that my bag was too big for carry-on, although BA had accepted it. I shrunk it down. Then I was told it weighed too much at 15 kg. When I asked why BA accepted the weight I was told BA's weight limit was different. 3. Net net, if BA is "arranging" the flight through a code-share it should have responsibility for insuring I am treated like a BA customer. Aer Lingus' customer treatment leads much to be desired."

Pros: "Arrived ahead of time."
Cons: "No free alcoholic drinks. Seats are barely up to international standard - narrow, as is the aisle. Very poor quality food."

Pros: "Excellent"
Cons: "--"

Pros: "Staff was pleasant."
Cons: "Website didn't work for online checkin. Flight only half full but somehow I was assigned to the coldest seat on the plane with an exit door obstructing legroom. Toilets were out of order and only one was available for most of an eight-hour flight. Airline charged for drinks. Food (chicken stew in a brown gravy?) was repellant. Entertainment choices dated and uninteresting. Luggage lost, with one agent available to slowly help more than 30 people. Luggage missing for over 24 hours. No response from airline. Enough."

Cons: "My flight was changed from Newark to JFK Which cost me more. I called AA to credit me and they Did not"

Pros: "Food and entertainment were good."
Cons: "Abysmal leg room."

Cons: "Ancient plane. Worn and uncomfortable business class seats. iPad for entertainment was a joke - you balance it on the skeletal remains of what had been the video monitor. Cabin crew literally disappeared after "meal" service. I had to "disturb" them from under blankets playing Candy Crush to get a drink during this 7 1/2 hour flight. I usually fly Virgin, but for some reason this was cheaper this time - I will never fly BA/Open Skies again."

Pros: "Boarding was quick and efficient and the crew was friendly and very helpful. The one flight was on time, but the other can be excused because of a technical fault on the plain. Safety is priority #1 so although a 3 hour delay was not nice, i'd rather be safe than sorry!"
Cons: "The food was absolutely appalling on both flights... We received a cheese snack. It was an old sesame seed bun ,with a very thin, small slice of cheese which you could hardly taste on it. With that they placed cucumber, that does not add to the taste of the dish, but only makes the bread soggy. There is also a piece of lettuce on that is past its crunchy freshness it is supposed to have. The last ingredient is sun-dried tomato that was the only ray of light for a poor effort of a snack by BA. I can truly say that during the past year BA's in flight food service on local flights, are on a downward spiral and almost in the dumps."

Pros: "I liked the on-board entertainment, food and enough legroom."
Cons: "No negatives."

Cons: "THEY CHANGED OUR FLIGHT FROM NEWARK TO JFK WITHOUT TELLING US"

Pros: "On time, excellent video and entertainment selectionsall good"

Pros: "Same as above: On-time departure, comfortable cabin, good communication and attentive crew, that's all I want and I got it on this flight!"

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying from Durban to Newark

Airlines flying from Durban to Newark have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Durban to Newark

Mandatory masks

Masks required on board, masks provided on flights from Durban to Newark

Social distancing seating

Middle seats unavailable to book on flights from Durban to Newark

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Durban to Newark

Book cheap flights from Durban to Newark

Recent return flight deals

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