Find Cheap Flights from Newark to Durban

Cons: The airplane was really old.

Pros: Crew was very nice and no surprises while boarding at the gate

Cons: You had to pay for snacks or water

Pros: The service, was excellent

Cons: Other passengers not respecting the crews instructions.....

Pros: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.

Cons: Food selection

Pros: Food was ok

Cons: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only

Cons: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.

Cons: Great customer service

Pros: Captain was great !

Cons: Food

Pros: Friendly crew

Cons: Free WiFi

Pros: Flight crew & food

Cons: Need avoid delay flight, it’s hard to catch connecting flight

Pros: emirates very great ... all the best craw could be more ingaged

Cons: wee booked emirates but fly with dubai plane fly dubai - you have a filling that all they wont is to sell staf but no comfor for the price

Pros: Seating was comfortable and crew was amazing.

Cons: Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai.

Pros: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Cons: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Pros: Speed boarding and organized overall. Nice crew.

Cons: We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered.

Pros: Not amazing...rather lack of attention.

Cons: It was 20 of us in the cabin. Better attention? More alcohol?

Cons: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Pros: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Cons: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Pros: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.

Cons: Food selection

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Pros: Crew was amazing!!!

Cons: The onboard entertainment

Cons: The entertainment system broke down and the flight attendants seemed sassy

Pros: Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Cons: Nothing on this occasion.

Cons: Checking, boarding and overall experience