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Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Cons: Water to drink during flight.

Cons: Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved

Cons: Great flight back to the UK, flight crew were very pleasant and attentive.

Pros: Entertainment system is good. Wide space than other flights

Cons: Food is not very good. Flight attendants is a little better than United.

Cons: Offer cappuccino along with coffee, tea, and juice.

Cons: more organized boarding

Cons: Nothing else. All was well

Pros: Crew was good

Cons: Arrived one hour late.

Cons: Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience

Cons: The cabin crew had masks to protect themselves I think against the threat of Coronavirus. We passengers did not have them. It looked awkward. How about if instead of handing out headsets they gave passengers masks?! Overall I enjoy ET.

Cons: Very less leg room

Pros: So so

Cons: Food is junk.

Pros: Excellent

Cons: Nothing

Cons: Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!

Pros: Most of it was of a reasonable standard.

Cons: Plane was full

Pros: Speedy boarding and good locker space

Cons: Lack of room in seat especially with seat in front reclined.

Pros: Crew was great !!!

Cons: Seating in upper class is uncomfortable and bedding is not fresh.

Pros: The crew

Cons: The screen

Cons: I wish the 777 had slightly wider seats like the A380

Pros: Overall great experience

Cons: Maybe the food could have a been a bit better

Pros: Entertainment system is good. Wide space than other flights

Cons: Food is not very good. Flight attendants is a little better than United.

Pros: Excellent

Cons: Nothing

Cons: Plane was very very old

Cons: Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!

Cons: The cabin crew had masks to protect themselves I think against the threat of Coronavirus. We passengers did not have them. It looked awkward. How about if instead of handing out headsets they gave passengers masks?! Overall I enjoy ET.

Cons: Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Cons: Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight.

Cons: The cabin attendants attitude need to be warmer and friendly. The food was not good.

Cons: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Cons: Punctuality. Time is off the essence.

Pros: Pleasant check-in staff. Friendly flight attendants.

Cons: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.

Cons: Better seat

Cons: The cabin crew had masks to protect themselves I think against the threat of Coronavirus. We passengers did not have them. It looked awkward. How about if instead of handing out headsets they gave passengers masks?! Overall I enjoy ET.