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Pros: The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding.

Cons: Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows.

Pros: Crew was great and food was nice!

Pros: Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks.

Pros: Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice

Pros: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Pros: Seats were comfortable

Cons: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Pros: Crew was very courteous and attentive

Cons: More fruits and green (non-starchy) vegetables

Pros: Entertainment

Cons: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: Comfort

Cons: Internet

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Cons: Better food options but that’s for all airlines!

Pros: Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief .

Cons: Bigger seats for 10 hour flights

Pros: Turkish airlines is reaaly good

Pros: The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew

Cons: The crew should have been there with the passengers

Pros: The crew and the food were great!

Cons: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Pros: Crew were very good.

Cons: No vegan food available.

Pros: I

Pros: Very friendly crew

Cons: In-flight system had some errors

Cons: No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable.

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

Pros: It’s OK

Cons: Need improvements

Pros: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Cons: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

Pros: Staff

Cons: Very less leg room

Pros: Great flight.

Pros: Excellent service

Cons: We love to fly again in Emirat

Pros: Take off was quick, as well as deplaning

Cons: the little cornbread cake was pretty bad.

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Pros: Airrbus A350 confort

Cons: Crew professionalism and food to be improved

Cons: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Pros: Wasn't awake, can't say

Cons: Probably it would be nice to have a bit bigger screen with general information about the flight and local time

Pros: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Cons: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Pros: The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.

Cons: Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.

Pros: All was Good, no special negatives.

Cons: Not worth my time to comment.

Cons: A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.

Pros: Friendly crew, smooth take off and landing and generous on things to eat and drink.

Cons: None. Keep up the good work.

Pros: Swiss is my new favorite airline.

Cons: Nothing bad to report. Book Swiss!

Pros: Great attentive crew.

Cons: Boarding has no groups, seats are small

Pros: All is well

Cons: Everything is excellent

Pros: The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach

Cons: The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!

Pros: The crew was really sweet and making sure passengers were comfortable.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Cons: Delay due to strike

Cons: Still don’t have my luggage yet

Pros: M

Pros: Food was good, crew was really helpful

Cons: I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark

Pros: Great experience, beautiful people, always smiling ant there to help you.

Cons: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Pros: Friendly crew, smooth take off and landing and generous on things to eat and drink.

Cons: None. Keep up the good work.

Pros: The crew and entertainment

Cons: Nothing

Pros: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Pros: Best crew we’ve ever had.

Cons: Qatar website needs work

Pros: The cre was really nice and very attentive.

Cons: The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight.

Cons: No gate for departure or arrival. No business class longe in Cape Town.

Pros: smoothing take off and landing

Cons: Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront.

Cons: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

Pros: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.

Cons: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.

Pros: Great flight....enjoyed it thoroughly.....

Cons: Boarding was crazy. Could not everyone in the gate area.

Cons: Information on arrival time was not correct

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: Comfort

Cons: Wifi on klm

Pros: Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time

Pros:

Cons: Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again.

Pros: All what you served !

Cons: Everything is okey !

Pros: i like the food and movie choices.

Cons: Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage.

Pros: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Cons: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Pros: 10/10 would recommend..

Cons: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Pros: Wonderful on board service from the crew

Pros: Best crew we’ve ever had.

Cons: Qatar website needs work

Cons: Flight was a little long!

Pros: Flight is spacious

Cons: Crew members service is very slow and not courteous, Also, boarding has to be more planned and informed..

Cons: Heating and serving food in plastic containers.