My baby was with me it was really good experience with emirates
Offboarding in Dubai was a bit confusing. The bus dropped us off, we passed the security, and then we were again in departure, no clue, no guidance on where to get our luggage
Very good from the beginning to the end. Amazing experience
Food was great. More vegetarian options on menu would be great!
Love that you can walk directly to your gate from the Emirates Business class lounge, very convenient
in today's time, an airline like emirates didnt serve drinks as requested, Excuse was full flight.
It was delayed for 2 hrs. Flight attendants were not attentive.
I take emirates because of direct flights Otherwise no Cabin crew niot friendly and never friendly across the airlines Planes old inside not renewd .. this is not an issue The issue is the poor service
Crew were very good. Food service was a little slow and disappointing not having on demand dining and only 3 options. Amenity kits and pyjamas were excellent.
the seat is quite narrow compared to others. entertainment and food were very good
The flight was delayed. The aircraft was unclean. Promised seat was not given due to change in Aircraft. Not one crew on ground was in a position to give any response. Amsterdam Airport is AVIODABLE Over crowded. Over Expensive. Poor Services.
It was really nice journey i personally recommend klm flight
The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
I’m grateful for the KLM Air France shuttle bus service to Ottawa. However due to construction and other issues related to the chaotic Uber pickup system at YUL, it’s a challenge to find the Kelios bus service to Ottawa. The signs are not clear or even available. No staff to guide passengers. It’s a stressful experience.
Terrible last row seats many seats available but no offer to move to better seat
Delay on my previous leg, had to run to catch my flight. But that happens. Overall ok.
Delay and had to run between flight to get my connection due to this delay but besides that the overall experience was ok. I arrived with just an hour of delay.
At the airport, terrible, I do not want to even remember it. It was too humiliating for a business class passenger.
They forgot to serve food and the crew was very unfriendly. Never experienced such a bad KLM flight. Usually fly from Toronto. New York was different.
Couldn’t get boarding pass in SLC even with help from a redcoat, so had to find a desk in AMS to get boarding pass. Technical problems so not sure why. Very inconvenient. The KLM app is not as user friendly as most apps. Also had to wait almost an hour on the tarmac for a fuel truck, which caused us to miss a connecting bus in LUX.
Flight was late but loading plane was much easier in Istanbul than athens. Food was so-so and choice was limited. Flight attendants were extremely courteous and helpful; however, it was difficult to get attention during night time service. Overall good experience and the price was right
Turkish Airlines is a solid airline. They use the less trustworthy Boeing airplanes on this route (VCE-IST) so the flights more bumpy then when I have flown on Airbus planes, but it was okay. The service good. They seem to offer a reasonable selection if movies, although no way to listen to them as they didn't provide me earpieces. The food was surprisingly good. The day was uncomfortable. The flight was on time.
had to wait 1 hour once boarded. so we were 1 hour late arriving.
They are absolutely impossible to get hold of. A death in the family caused us to delay our departure. They are impossible to get through to and after waiting 41/2 hours I was told they would not consider helping us. They cancelled our return flight and have not reimbursed anything. I strongly urge readers to consider a different airline.
A lot of snacks and provided on request by traveller. Preferred meals which were on their menu were not always sufficient for those who wanted them. We were told 2 different items and offer which we asked for were not offered initially. We rejected the 3rd item given as a substitute for our initial choices which we didn't want and so we didn't accept it. Eventually our initial choice was offered. During service of coffee and tea, the crew member didn't offer us and moved back. Luckily neither of us wanted tea at that time. Crew members must avoid behavior that may be suggestive of discrimination
Bag service at Iad airport was not nice at all. They served economy class first unvip first. This happened many times with different airports
Turkish Airlines was great. My new layover was over 18 hours due to inclement weather back home in Washington DC and the airlines provided me with a hotel room and dinner voucher during my layover
The seats were extremely small. Boarding was not communicated correctly. It wasn’t a pleasant trip.
Nothing luxury about Turkish airline compared to many other airlines
Awful seating. Bad food. Staff only have one bottle of water and no cans.
I booked tickets for a family of five and specifically paid extra to select our seats together. We spent nearly $1,000 extra (around $100 per seat) for extra legroom so we could sit near each other. However, despite paying for this, we ended up being separated on the flight. This caused a major issue for our family because my parents do not speak English and rely on me to translate and assist them during the journey. I do not understand why Etihad changed our reserved seats without explanation. I am extremely dissatisfied with this experience. I expect the airline to do better, and I am requesting a full refund for the seat selection fees we paid.
Limit the number of usage of wine or please arrange our seats. The passenger was drunk on this flight and not on Thiruvananthapuram to Abudhabi.
Dear Team, I purchased a full travel package that included 2 checked bags through you and JustFly. However, when I arrived at the airport, my ticket showed 0 checked bags. Since I was traveling internationally to India with 2 bags, It was a $200 per bag at the counter, which was extremely disappointing. For an international trip, why would I ever choose a no‑bag option for only $20–$30 less? This seems like an error in the booking process, and I am requesting clarification and a resolution. I have called JustFly and on phone for 1 hr :53 min and they couldn't help till I show some kind of proof etc which isn't possible but besides that love your service and using it for years !
Good one but just notice that you have to ask several time to get water or coffee .
It was great! Kept the time. Provided what was promised
It was mediocre. Honestly, the flight was late but that didn’t bother me as I had plenty of time. The only thing that bothered me is that the crew never asked to make the beds for us in business class. Maybe the crew was exhausted and that just didn’t occur to them.
Kayak and Aran grant issuing business class tickets without lounge access and sometimes 1 or 2 connections in economy class. It’s very disappointing to find out that after buying the ticket. Never buy tickets on kayak and Aran grant again
We have paid premium price for a business class Cabinet and we have received the old 777 with the following apart business class that is not to standard. It was very disappointing and it’s a very bad reputation for a premium airline company. This aeroplane should be the commission from being as a business class. We will pass this knowledge to our colleagues because the quality of business class in Etihad is not consistent and it is a lucky dip that sometimes you’re getting a good aeroplane and sometimes you’re getting their 30 years old aeroplane. The crew of the aeroplane have apologise and said that they hate this aeroplane and they have complained about it multiple times as well. Obviously Etihad is putting the economy in front of the Customer Experience. For the future we will not take this risk anymore and will fly with established company like emirates.
There was not any issues with the Etihad Airways. Staff was excellent and I love the variety of movies and games that they provided.
Was so disappointing. Business class with no TV, uncomfortable seats. Had much higher expectations.
Flight was delayed by several hours and then cancelled due to weather. But Staff was very helpful getting me on a different flight. United should offer food coupons and tooth brush and paste for stranded passengers
I upgraded to the business class cabin. It was the poorest business class I have ever experienced. No access to any business lounge in Tampa airport. Seats are not comfortable. I had a window seat and had to step/crawl over the next seat. Food was mediocre and service below average for business class. Bathroom location was ridiculous. No place to wait. I cannot believe I paid this kind of money and will never fly Lufthansa Discover again. They really should reimburse me somehow.
Flights were delayed and due to a checked hand luggage bag by an overzealous gate agent in Berlin I missed my ground connection costing me another £80. Food was cold and bland, I honestly expect better from a national carrier operating out of one of their major hubs.
Everything could have been better. What needed to be wrong with United went wrong
Not great - seats were very narrow and food was terrible.
This review is based on 2 things: 1. The lack of hygiene on the plane. 2. William - the head flight attendant. The lack of cleanliness on the plane upon arrival was appalling. Being given a sanitizing wipe upon boarding of the plane is shocking when you consider the cost of a business class flight. UA expects me to do their job and clean all the bread, food and debris left from previous guests. Does this sound normal to you. The seat, the food table and the sides were full of crumbs, chocolate and dirt. When I told the flight attendant they just gave me more wipes so I could clean it myself. Secondly, William the business cabin head flight attendant was so busy flirting with a couple in the front that his attention to the other guests was minimal. He continuously asked them if they were ok or if they needed anything and it didn’t matter if the rest of us needed anything. And if you are the lead attendant shouldn’t you be checking if the bathrooms in business class are clean and needing toilet paper. There were 2 bathrooms in business. Halfway through the flight the first bathroom was closed and the second bathroom was dirty and had no toilet paper one hour and a half before the flight landed. He needs additional training on prioritizing things. He should care less about flirting and more about his work
My girlfriend had a health emergency and couldn’t board the flight. I asked for a refund, but you only offered half of the purchase price as a refund. Very disappointing.
Overall, the service was excellent, the crew verry professional, and departures and arrivals were perfect.
I liked Quiet people around me. Crew could have helped people with overhead luggage so they aren't moving other peoples bags around and causing problems for people that had there bags there first
The flight and crew were good. The customer experience on the ground could have been better. We had to reschedule our flight because of a delay on the previous flight. The attendants working the desk in Washington DC were not helpful. They told us to scan a QR code and that would get us rebooked. Why couldn't two people standing at their computers do this? We had to chat with someone to get everything figured out. It was extremely confusing.
