Over 1 Hr delay. No APU so no AC on ground. Plane was hot during boarding and then they closed the doors over 20 minutes before engine start so interior of plane was steamy hot and stuffy. Could have been helped by opening doors until ready to depart.
First of all we couldn’t check in online, then we learn at the airport we were on stand by for KLM’s mistake of overbooking. The seats were not comfy at all. Our luggage got lost.
Ad experience - been flying many years with them but they are losing out to other carriers with their service and bagage / seating policy. My 2 12-yo kids were not placed with the parent. Absurdity.
The baggage drop-off in Stuttgart is bad: after online check-in you cannot use the automated baggage drop off as indicated on the website. You can use the terminals but have to cue to 1 of three open and slowly working counters to drop the bags. took about 45 minutes wait time.
Our first flight was delayed so we missed our connecting flight. However it was easy to book a later flight on their app.
Klm start boarding while somw air issue in the plan
The service was great. However the lounge only gets passing grade
Cabin crew were excellent, very proffesional, polite and friendly, in flight snack was underwhelming, a packet of cheese biscuits, im sure KLM could run to a sandwich!
Legroom not all it could be, especially when the seat in front is reclined. Otherwise it was good, food and beverage were nice.
This portion of the flight was through Indigo. A local carrier. So all economy seating. No real service some refreshments for purchase standard economy stuff.
Nothing to complain. The staff and flight was good especially the seats which was better compared than the cloth ones on Qatar airways
Reason for travelling Tampa to Orlando is to fly Qatar Airline. we end up with American Airline. This was the miserable experience I ever had in my entire travel history. Flight attendants were rude. They hit my knee with the food cart and I was holding ice pack for 2 hours. I still have the pain after a week. WE boarded the flight twice because of the temperature inside the plan.
Not sure how we end up with American Airlines instead of Qatar Airways. From Philadelphia to Qatar they boarded us then they asked us to unload. After 30 minutes later they board us again. The inside the plane it was burning hot and we were sweating like crazy. Crew members are absolute rude. The way they served the passengers were horrible. One of the crew members hit my knee with food cart and kept going. I was holding an ice pack for almost 2 hours. I am still with the pain.
Very unimpressed that I was dumped from the seat I had booked and paid for after check in. Apparently a family wanted to sit together, however as they all were adults I think they should have pre booked their seats like I did. I will be approaching Qatar for a refund. That and the dreadful state of the flooding toilets made me wonder how they managed to be voted the best airline. Not worth the money.
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Check in desk people constrained by fear. Obvious typo on Uganda visa, even though approved, caused loss of flight. Something is definitely wrong with this system.
Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.
Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.
For a short flight, Qatar Airways offers very good onboard service.
The check-in has been the very best so far I didn't get to use my priority access which made me feel like a paid a higher price with no benefit for that I loved the food Very tasty and hot The staff friendliness, empathy could be better as it was not linear amongst the whole crew Otherwise, no complaints. I'd still fly again via Etihad Great prices despite the long 6h of waiting time
Surprised at the lower quality of seats on the Boeing 777 in Business Class. Seats are tight and the whole Business class section is jam packed with seats. It doesn’t feel like Business Class at all. Also the way the tray tables are placed with a huge bulky solid metal hinge at knee level makes it so uncomfortable and always anxious that one will accidentally bang their knee on it. Quality of amenities has also declined. Over priced tickets with diminished quality of the entire experience.
A380 First Class Apartments were phenomenal. Comfortable bed and matress cover, superior vegetarian five course meal, shower, small business lounge and plenty of exercise walking around the aircraft.
The food could be better. Toilets were smelly all along
second leg was more comfortable. Customer service in Abu Dhabi is okay.
Etihad seems to have a very strict luggage enforcement. I am a very light passenger compared to other passengers which are mainly heavier. I do not understood why airlines enforce the weight restriction so strictly. I was overweight luggage of 1.5kg, but am probably 10+kg lighter than the average passenger. Other airlines are far more accommodating. Poor customer service as far as I am concerned. If weight is such an important issue to an airline they should charge passengers by total amount of body weight plus luggage. To me just ridiculous.
Horrible. After paying for seats, I was cramped, my daughters legs kept hitting the seat in front, I had no overhead bin space and no help from stewards on board, the food was served cold, when asked for snacks was told to wait and never received any, the flight was cold with no temperature controls. Entertainment was outdated. I booked this through partnership with American Airlines but will avoid in the future.
Took a long time for boarding. The flight was comfortable.
The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
my experience was great with Turkish airlines . the problem i encountered was with kayak booking. When I booked . it showed that im allowed a bag . and when I got to the airport, i had to pay $165 for one bag.
I was not given basinett seat.The connecting flight was missed due to airline fault i was not accomodated for hotel.Drinks were normt served frewuently.Never travelling again on tirkish airlines.I always travel wiyh family by turkish airline but no more.zero stars
The crew were very hospitable and pleasant. The food was pretty good. Unfortunately, there was a flight delay of more than 2 hours. We're not sure why but it appeared to be outside the control of Turkish Airlines.
Absolute worst airline. Charged us $720 to check 4 bags (2 of which were carry-on). Entertainment systems didnt work. And on a 12 hour flight they served 2 meals and never once came around outside of those 2 meals with a beverage or cup of water. Will never fly them again.
The best airline food being served for business travellers. Excellent food.
The food we received during the flight was excellent. The service was very friendly. Definitely the best value for the money when flying across the Atlantic.
This flight was in the air when the national power outage happened on 28 April 2025 in Spain and Portugal. As a result Lisbon airport was closed and the flight was diverted to Porto. There were no phones, internet or ATMs working and the Turkish Airlines ground crew in Porto were trying to find alternative transport to Lisbon (by bus). This did not materialise until late in the evening. The Turkish Airlines ground crew suggested that passengers may find their own way of getting to Lisbon. That in itself is a failure of Turkish Airlines, but understandable as there were no means of communication. The Turkish Airlines ground crew also said that any expenses insured for travel to Lisbon will be refunded by the Airline through their website. Unfortunately, I could find no way to travel back to Lisbon other than to hitch hike with an Uber driver. Because no systems were available and no credit card payment possible I paid the driver 140 Euros in cash with no receipt as systems were down. I arrived at my Lisbon hotel at 23:30 (flight was scheduled to land at 12:30). Upon contacting Turkish Airlines for compensation they are not willing to do anything as I do not have an invoice for my expenses. They do not even consider the 10 hours of delay and inactivity on their part as a reason to provide any sort of curtesy towards me. I find their behaviour appalling.
It wasn't good. I didn’t understand. They changed 320 dollars for 2 luggage. My ticket was regular and I paid almost 1200.00 dollars. Why they did charge? I want my money back.. thanks Yılmaz polat
Great food, great entertainment and very helpful, caring & attentive staff.
The in flight entertainment was very good but unfortunately I feel they could have been more attentive to the customer. This is saw on all my Turkish airlines flights , besides dinner service you never really saw the attendants.
They only gave us 30 minutes to make an international connecting flight. We didn’t make the connection but they did do a good job rebooking us despite the chaos. Our bags didn’t make it back and their process for customer support is pretty bad when it comes to luggage.
My recent experience with ASKY Airlines was disappointing. The check-in process was disorganized, and I was provided with inaccurate information regarding baggage requirements, resulting in unforeseen expenses. Additionally, the ground staff demonstrated a lack of professionalism and appeared insufficiently trained to handle passenger needs effectively. Regrettably, this initial encounter has left me reluctant to consider future travel with the airline.
The Boeing 737 MAX on this route, flown in the middle of the night, is an UTTER FAILURE for business travellers. The whole point of business travel is to arrive alert and recover from travel quickly, and this little aeroplane with its quarter recline uncomfortable business seats does nothing for that. It’s a small step up from economy in that you have decent legroom, but that’s it. Absolute margin at the cost of the traveller.
The food was terrible and the seating was uncomfortable, but the airline did a great thing letting us board in Abbis Ababa on our connecting flight after our original flight was very delayed.
It was an old aircraft, stiff seats almost wooden chairs with thin cushions. Food was ok.
The flight is packed and it feels like the space per individual has gotten smaller. Excruciating for a 14hr flight.
I had a comfortable seat that makes my trip wonderful. I appreciate the Ethiopia crew, they were very helpful
Im if Ethiopian can allow customers to use their mileage for in flight connexion it will be great.
United was best airlines I have seen since I got there choose united airlines
It was wonderful best Air lines covert and all very happy with their service they have been very helpful and friendly
