Find cheap flights from Italy to South Africa

Find cheap flights from Italy to South Africa

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Boston (BOS)
South Africa
Fri 2/21
Fri 2/28
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Italy to South Africa flight information

Popular destinations Cape Town, Johannesburg, Durban
Flights depart from Italy
Flight price R5 271
Distance 7 966 km
Airlines SWISS, Qatar Airways, KLM, Turkish Airlines, Etihad Airways

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Book cheap flights from Italy to South Africa (return)

Airports
Origin
Bologna
R6 379
only
R6 379
Rome
R5 555
only
R5 555
Milan
R5 555
only
R5 555
R7 232
only
R7 232
Florence
R5 615
only
R5 615
Venice
R5 271
only
R5 271
Destination
Cape Town
R7 756
only
R7 756
Johannesburg
R5 271
only
R5 271
Fri, Mar 6
VCE
Venice Marco Polo
JNB
Johannesburg OR Tambo
12h 25m
Mon, Mar 16
JNB
Johannesburg OR Tambo
VCE
Venice Marco Polo
13h 30m
R5 271
Trip: 10 days
8,2Excellent Show reviews
Overall 8,2 Excellent
Based on 8 935 reviews
Overall
8,2
Boarding
8,3
Comfort
7,9
Crew
8,7
Entertainment
7,8
Food
8,0
DME
ZRH
Excellent 9,3

Pros: Crew was very courteous and attentive

Cons: More fruits and green (non-starchy) vegetables

ZRH
SFO
Excellent 9,6

Pros: The crew were friendly, helpful, and attentive. I'd love to fly with them all the time

Cons: The business class seat felt a bit claustrophobic when in lie flat mode

DME
ZRH
Mediocre 2,0

Pros: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Cons: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

DEL
ZRH
Okay 5,0

Pros: The crew was very lazy and not professional

Cons: Don't stop demanding from the crew

VLC
ZRH
Excellent 10,0

Pros: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.

Mon, Apr 20
VCE
Venice Marco Polo
JNB
Johannesburg OR Tambo
21h 00m
Tue, Apr 28
JNB
Johannesburg OR Tambo
VCE
Venice Marco Polo
23h 35m
R6 214
Trip: 9 days
8,4Excellent Show reviews
Overall 8,4 Excellent
Based on 10 675 reviews
Overall
8,4
Boarding
8,4
Comfort
8,2
Crew
8,7
Entertainment
8,3
Food
8,0
ORD
DOH
Excellent 8,0

Pros: The aircraft was comfortable and the electronic amenities were decent and needs improvement

Cons: Free WiFi and Dancing boys

MEL
DOH
Excellent 10,0

Pros: Excellent crew and great food.

JFK
DOH
Excellent 9,0

Pros: Crew was great and food was nice!

DOH
PHL
Good 7,3

Pros: The crew was very good. Seat was comfortable.

Cons: Running water in the bathroom.

DOH
BCN
Excellent 9,6

Pros: Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice

Mon, Mar 23
FCO
Rome Fiumicino
JNB
Johannesburg OR Tambo
32h 20m
Tue, Mar 31
JNB
Johannesburg OR Tambo
FCO
Rome Fiumicino
14h 10m
R6 259
Trip: 9 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 3 547 reviews
Overall
8,0
Boarding
8,0
Comfort
7,7
Crew
8,5
Entertainment
7,2
Food
7,5
MEX
AMS
Excellent 8,0

Pros: The crew was very kind

CUR
AMS
Excellent 8,6

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

MAN
AMS
Excellent 10,0

Pros: Impressive service... amazing crew, very friendly and professional

TXL
AMS
Okay 4,6

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

AMS
YYZ
Okay 5,3

Cons: All of the less than good, obvious!

Fri, Feb 21
FCO
Rome Fiumicino
JNB
Johannesburg OR Tambo
15h 10m
Mon, Mar 2
JNB
Johannesburg OR Tambo
FCO
Rome Fiumicino
15h 30m
R6 438
Trip: 11 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 22 688 reviews
Overall
8,0
Boarding
7,9
Comfort
7,8
Crew
8,3
Entertainment
8,1
Food
8,0
IST
IAH
Okay 4,0

Cons: The flight from Cairo to Istanbul was delayed one hour and I missed my flight from Istanbul to Houston and i had to get a visa for $30 in cash and spend the night in Istanbul thus I will be arriving a day late in Houston. I was offered no assistance to avoid missing my flight. I had to run only to find my other plane left without me...

IST
LAX
Excellent 8,6

Cons: Better food options but that’s for all airlines!

ATH
IST
Mediocre 3,0

Pros:

Cons: Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again.

AYT
SAW
Excellent 10,0

Pros: Incredibly good flight with excellent crew and good food.

DUB
IST
Excellent 10,0

Cons: on time, but bad connection experience

Fri, Jul 10
MXP
Milan Malpensa
JNB
Johannesburg OR Tambo
21h 30m
Sat, Aug 1
JNB
Johannesburg OR Tambo
MXP
Milan Malpensa
20h 50m
R6 813
Trip: 23 days
7,4Good Show reviews
Overall 7,4 Good
Based on 6 588 reviews
Overall
7,4
Boarding
7,5
Comfort
7,3
Crew
7,7
Entertainment
7,4
Food
7,0
CDG
AUH
Okay 5,6

Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

YYZ
AUH
Okay 4,6

Cons: The Seats were really old and no new movies

JNB
AUH
Excellent 9,6

Cons: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

BEG
AUH
Excellent 10,0

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

AUH
IAD
Good 6,6

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

Sun, Mar 8
MXP
Milan Malpensa
CPT
Cape Town Intl
14h 40m
Fri, Mar 20
CPT
Cape Town Intl
MXP
Milan Malpensa
15h 25m
R7 756
Trip: 12 days
7,2Good Show reviews
Overall 7,2 Good
Based on 2 294 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,7
KGL
BJM
Okay 5,0

Pros: Crew was good

Cons: Arrived one hour late.

DAR
ADD
Good 6,3

Cons: Plane was very very old

GRU
EZE
Good 6,0

Pros: The crew was amazing and the seat comfortable

Cons: Nothing I can think of yet.

ATH
ADD
Good 6,0

Pros: Crew is excellent

Cons: Delays and we had to actually run for the connected flight

LHR
ADD
Okay 5,6

Cons: Poorly organised meal service

Tue, Mar 3
FCO
Rome Fiumicino
JNB
Johannesburg OR Tambo
13h 25m
Wed, Mar 11
JNB
Johannesburg OR Tambo
FCO
Rome Fiumicino
13h 35m
R5 555
Trip: 8 days
8,2Excellent Show reviews
Overall 8,2 Excellent
Based on 8 935 reviews
Overall
8,2
Boarding
8,3
Comfort
7,9
Crew
8,7
Entertainment
7,8
Food
8,0
LHR
ZRH
Excellent 9,0

Pros: Great crew & good complimentary food

Cons: More seat pitch

ZRH
YUL
Okay 5,6

Pros: The flight was on time and fairly clean.

Cons: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

ZRH
SFO
Excellent 9,6

Pros: The crew were friendly, helpful, and attentive. I'd love to fly with them all the time

Cons: The business class seat felt a bit claustrophobic when in lie flat mode

ZRH
VIE
Excellent 10,0

Pros: The food and very professional and friendly service.

Cons: Nothing.

ZRH
SFO
Excellent 9,3

Pros: Crew was very attentive and courteous

Cons: More fruits and non-starchy vegetables would make food more enjoyable

Mon, Mar 16
MXP
Milan Malpensa
JNB
Johannesburg OR Tambo
14h 15m
Mon, Mar 23
JNB
Johannesburg OR Tambo
MXP
Milan Malpensa
13h 10m
R5 555
Trip: 8 days
8,2Excellent Show reviews
Overall 8,2 Excellent
Based on 8 935 reviews
Overall
8,2
Boarding
8,3
Comfort
7,9
Crew
8,7
Entertainment
7,8
Food
8,0
ZRH
SFO
Excellent 9,3

Pros: Crew was very attentive and courteous

Cons: More fruits and non-starchy vegetables would make food more enjoyable

ZRH
SFO
Excellent 9,6

Pros: The crew were friendly, helpful, and attentive. I'd love to fly with them all the time

Cons: The business class seat felt a bit claustrophobic when in lie flat mode

ZRH
BOM
Good 7,3

Cons: Food and entertainment cud be better

ORD
ZRH
Excellent 9,3

Pros: Great smooth flight, crew were friendly and many movies and shoes to choose from.

Cons: Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

ZRH
SFO
Excellent 9,0

Cons: Staff was very friendly, courteous and helpful.

Mon, Aug 31
VCE
Venice Marco Polo
JNB
Johannesburg OR Tambo
16h 00m
Tue, Sep 8
JNB
Johannesburg OR Tambo
VCE
Venice Marco Polo
23h 35m
R6 214
Trip: 9 days
8,4Excellent Show reviews
Overall 8,4 Excellent
Based on 10 675 reviews
Overall
8,4
Boarding
8,4
Comfort
8,2
Crew
8,7
Entertainment
8,3
Food
8,0
SAW
DOH
Excellent 10,0

Pros: Everything

Cons: Nothing

PEN
DOH
Excellent 9,6

Pros: Crew AMAZING. Service was impeccable. Food and wine were interesting and varied. Absolutely amazing comfort.

Cons: Media choices were not interesting to me. Used my own device instead.

DOH
DPS
Okay 4,0

Pros: The cre was really nice and very attentive.

Cons: The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight.

MEL
DOH
Excellent 10,0

Pros: Excellent crew and great food.

SGN
DOH
Excellent 9,6

Pros: The crew is very friendly and helpfu; the space between seats is noticeably larger than usual

Tue, Mar 17
BLQ
Bologna Guglielmo Marconi
JNB
Johannesburg OR Tambo
14h 45m
Wed, Mar 25
JNB
Johannesburg OR Tambo
BLQ
Bologna Guglielmo Marconi
19h 00m
R6 379
Trip: 9 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 3 547 reviews
Overall
8,0
Boarding
8,0
Comfort
7,7
Crew
8,5
Entertainment
7,2
Food
7,5
GLA
AMS
Excellent 8,4

Cons: It's KLM. What else do you need to know.

MEX
AMS
Excellent 8,0

Pros: The crew was very kind

AMS
KUL
Excellent 10,0

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

AMS
MAN
Excellent 8,0

Pros: The crew was informative

Cons: Inflight sandwiches

AMS
YYZ
Okay 5,3

Cons: All of the less than good, obvious!

Tue, Apr 28
FCO
Rome Fiumicino
JNB
Johannesburg OR Tambo
19h 00m
Wed, May 6
JNB
Johannesburg OR Tambo
FCO
Rome Fiumicino
24h 40m
R6 453
Trip: 9 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 22 688 reviews
Overall
8,0
Boarding
7,9
Comfort
7,8
Crew
8,3
Entertainment
8,1
Food
8,0
BOS
IST
Mediocre 2,6

Cons: baby food could have been served baby bassinet installed only after asking multiple times

ZRH
IST
Okay 4,0

Pros: Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time

ORD
IST
Excellent 8,0

Pros: The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not

CLJ
IST
Excellent 10,0

Pros: Great experience, beautiful people, always smiling ant there to help you.

IST
JFK
Mediocre 2,0

Pros: Food

Cons: Person being me wouldn’t allow me To recline my chair and flight attendant didn’t do anyThing about it.

Mon, Apr 20
MXP
Milan Malpensa
JNB
Johannesburg OR Tambo
14h 10m
Wed, May 20
JNB
Johannesburg OR Tambo
MXP
Milan Malpensa
13h 00m
R5 555
Trip: 31 days
8,2Excellent Show reviews
Overall 8,2 Excellent
Based on 8 935 reviews
Overall
8,2
Boarding
8,3
Comfort
7,9
Crew
8,7
Entertainment
7,8
Food
8,0
ZRH
DXB
Excellent 9,6

Cons: Better choice of movies and classical music

ZRH
SFO
Excellent 9,3

Pros: Crew was very attentive and courteous

Cons: More fruits and non-starchy vegetables would make food more enjoyable

VIE
ZRH
Excellent 10,0

Pros: The crew and entertainment

Cons: Nothing

JNB
ZRH
Mediocre 3,3

Cons: Nothing

BCN
ZRH
Mediocre 3,0

Pros: Nothing

Cons: Time schedule Better customer services

Wed, May 13
VCE
Venice Marco Polo
JNB
Johannesburg OR Tambo
21h 00m
Thu, May 21
JNB
Johannesburg OR Tambo
VCE
Venice Marco Polo
23h 35m
R6 229
Trip: 9 days
8,4Excellent Show reviews
Overall 8,4 Excellent
Based on 10 675 reviews
Overall
8,4
Boarding
8,4
Comfort
8,2
Crew
8,7
Entertainment
8,3
Food
8,0
MEL
DOH
Excellent 10,0

Pros: Excellent crew and great food.

ISB
DOH
Excellent 9,6

Pros: Great crew and amazing food.

DOH
ATL
Excellent 10,0

Cons: No toilet available at gate due to enhanced security measures when flying to the USA.

SAW
DOH
Excellent 10,0

Pros: Everything

Cons: Nothing

LAX
DOH
Excellent 9,0

Cons: Flight was a little long!

Sun, Apr 19
FLR
Florence Peretola
JNB
Johannesburg OR Tambo
25h 40m
Tue, Apr 28
JNB
Johannesburg OR Tambo
FLR
Florence Peretola
13h 40m
R6 453
Trip: 10 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 3 547 reviews
Overall
8,0
Boarding
8,0
Comfort
7,7
Crew
8,5
Entertainment
7,2
Food
7,5
AMS
GLA
Okay 5,2

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

DMM
MCT
Good 7,6

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

AMS
YYZ
Okay 5,3

Cons: All of the less than good, obvious!

LIS
AMS
Good 6,4

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

AMS
PVG
Good 6,6

Pros: Services is good .

Cons: Food can be better

Tue, Feb 25
FCO
Rome Fiumicino
JNB
Johannesburg OR Tambo
19h 35m
Mon, Mar 2
JNB
Johannesburg OR Tambo
FCO
Rome Fiumicino
15h 30m
R6 558
Trip: 7 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 22 688 reviews
Overall
8,0
Boarding
7,9
Comfort
7,8
Crew
8,3
Entertainment
8,1
Food
8,0
ATH
IST
Excellent 8,0

Pros: The Turkish crew is very attentive and nice.

Cons: Turkish airlines is perennially late. I’ve either missed my connection or had to run to my gate every single time I’ve flown internationally with them. This seems to be pretty well known among the travelers that use them often.

BOS
IST
Good 6,0

Cons: Too tight seatings

JFK
IST
Okay 5,6

Pros: i like the food and movie choices.

Cons: Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage.

DXB
IST
Excellent 10,0

Pros: Turkish airlines is reaaly good

BEY
IST
Excellent 8,3

Pros: Everything was good

Mon, Aug 24
BGY
Milan Orio Al Serio
JNB
Johannesburg OR Tambo
37h 00m
Mon, Sep 7
JNB
Johannesburg OR Tambo
BGY
Milan Orio Al Serio
31h 45m
R7 232
Trip: 15 days
7,4Good Show reviews
Overall 7,4 Good
Based on 6 588 reviews
Overall
7,4
Boarding
7,5
Comfort
7,3
Crew
7,7
Entertainment
7,4
Food
7,0
BCN
AUH
Mediocre 3,0

Pros: The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure.

Cons: Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)

LHR
AUH
Excellent 10,0

Pros: Amazing crew and excellent food and beverage choices

AUH
LHE
Good 6,6

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

AUH
LAX
Excellent 8,0

Pros: On time arrival and departure Aircraft excellent

Cons: In flight Service was mediocre at best Baggage arrival very late despite priority tag

AUH
SYD
Excellent 8,6

Pros: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !

Cons: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all

Mon, Mar 23
FLR
Florence Peretola
JNB
Johannesburg OR Tambo
14h 15m
Tue, Mar 31
JNB
Johannesburg OR Tambo
FLR
Florence Peretola
17h 55m
R5 615
Trip: 9 days
8,2Excellent Show reviews
Overall 8,2 Excellent
Based on 8 935 reviews
Overall
8,2
Boarding
8,3
Comfort
7,9
Crew
8,7
Entertainment
7,8
Food
8,0
LHR
ZRH
Excellent 10,0

Pros: Wonderful on board service from the crew

TLV
ZRH
Excellent 8,0

Pros: All was Good, no special negatives.

Cons: Not worth my time to comment.

JNB
ZRH
Excellent 9,0

Pros: Staff was very friendly and loved the food.

Cons: For economy class, nothing.

ZRH
MIA
Okay 5,6

Pros: More or less on time

Cons: Outdated aircraft. Flight took longer than usual.

BCN
ZRH
Excellent 10,0

Pros: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Tue, Jun 23
MXP
Milan Malpensa
JNB
Johannesburg OR Tambo
19h 00m
Tue, Jul 7
JNB
Johannesburg OR Tambo
MXP
Milan Malpensa
23h 25m
R6 244
Trip: 15 days
8,4Excellent Show reviews
Overall 8,4 Excellent
Based on 10 675 reviews
Overall
8,4
Boarding
8,4
Comfort
8,2
Crew
8,7
Entertainment
8,3
Food
8,0
IAD
DOH
Excellent 8,6

Cons: Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container.

BOS
DOH
Mediocre 2,3

Cons: The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!

BKK
DOH
Good 7,3

Pros: The seat that I picked.

Cons: Running water in the bathroom

DOH
PEN
Excellent 9,6

Pros: Amazing service. Incredible comfort.

Cons: Nothing

JFK
DOH
Excellent 10,0

Pros: Crew did a great job keeping the long 11hour flight manageable!

Mon, Aug 24
MXP
Milan Malpensa
JNB
Johannesburg OR Tambo
14h 40m
Mon, Sep 7
JNB
Johannesburg OR Tambo
MXP
Milan Malpensa
14h 00m
R6 483
Trip: 15 days
8,0Excellent Show reviews
Overall 8,0 Excellent
Based on 3 547 reviews
Overall
8,0
Boarding
8,0
Comfort
7,7
Crew
8,5
Entertainment
7,2
Food
7,5
EBB
AMS
Excellent 8,3

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

BRS
AMS
Good 6,0

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

AMS
ORD
Excellent 8,0

Pros: Muslim food

AMS
MIA
Okay 5,6

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

AMS
MSP
Excellent 8,6

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Tue, Jun 23
BGY
Milan Orio Al Serio
JNB
Johannesburg OR Tambo
37h 00m
Tue, Jul 7
JNB
Johannesburg OR Tambo
BGY
Milan Orio Al Serio
24h 20m
R7 262
Trip: 15 days
7,4Good Show reviews
Overall 7,4 Good
Based on 6 588 reviews
Overall
7,4
Boarding
7,5
Comfort
7,3
Crew
7,7
Entertainment
7,4
Food
7,0
AUH
IAD
Good 7,0

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

COK
AUH
Mediocre 3,3

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

CAI
AUH
Okay 5,6

Pros: The food was good

Cons: The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger

LHR
AUH
Excellent 10,0

Pros: Amazing crew and excellent food and beverage choices

AUH
HKG
Excellent 8,6

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

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