Provincetown hotels near MacMillan Pier

Cons: The beds and pillows were not very comfortable.

Cons: Would have liked to have been on the water.

Cons: The fire pit was broken which was very disappointing

Cons: Nothing. We loved it.

Cons: Made reservation using your website online. When I arrived at the hotel less than 26 minutes after the reservation was made., the hotel desk staff Jen, told me she did not have the reservation and to wait a moment. We sat in a very pleasant Lobby had a cup of complementary coffee and waited, less than a few moments later, Jen said here's the reservation but you've made it for Sunday night not for tonight Saturday. I told her we would not be here Sunday night and did not know how that had to happen. She said we could have the room for the night but it was twice the price of what was booked online. It was unaffordable for me and I asked if it would be possible to just cancel the reservation, as it was an obvious error and the reservation had just been made. She was very nice and told me I would need to call kayak and she would take care of it on our end. We thanked her left and found other accommodations. On Monday I saw there was a charge to my credit card account from Colony cape inn, when I called the hotel on Monday and spoke to Mis Sheila she told me there would be no refund and was very rude and almost hostile. I explained exactly what it happened with making the reservation what the mistake was all the circumstances. She said there would be no refund of my deposit and she would have the general manager call me. He did a short time later his name was Steve and he was equally as rude and hostile. he told me several times that I needed to be more careful when making reservations and that this whole affair was my fault therefore the hotel should incur no cost. When I said we had hardly prevented them from RI renting the room as it had been such a short. Of time between the reservation and the cancellation, he told me that hotel had incurred a significant expense just using my credit card and now having to refund the deposit. I told him I would pay that amount and ask how much it was, all he would say was it was a significant amount. He ended the conversation by telling me I may have to wait up to 7 days for the refund. I was not expecting any refund but remarkably on Wednesday the money had been refunded. I don't know how the reservation mistake happened but it was a very upsetting experience and sure took a lot of time and aggravation to straighten out

Cons: A little pricey for the room

Cons: If you lack a car, it's a mile to walk to downtown. Would have appreciated more flexibility from staff on checkout time and use of pool after checkout.

Cons: The room was extremely small, Terrible experience with a small baby (they should have warned us). The mattress was poor quality and not comfy.The internet connection did not worked at all the first night and there was no one to help us at the office (they close at 6pm).

Cons: Like lots of places in Ptown the walls are paper thin. You can hear the other guests as if they are in your room. The water pressure in the bathroom was so low that it was nearly impossible to rinse off when showering. I would stay here again if it was in one of the separate cottages and not in a room.

Cons: Stained bathroom ceiling, too small of bathroom

Cons: Pool was not clean. Rooms need updates. For sure could be cleaner. Rates high.

Cons: Rooms really needed to refreshed and the bathrooms modernized.

Cons: The mirror over the sink in the bathroom. You could not wash your face

Cons: The room is full of some air freshener that is artificial smelling and makes me sneeze. I had to walk a lot and go up stairs to get to my room. There's a lot of empty, wasted space. The art murals are ugly.

Cons: no elevators

Cons: My room was in the back section and the plastic furniture is an embarrassment and should be replaced.

Cons: I wish that there were towel rods in the bathroom. Also, we were on a ground floor so we didn't have a table and chair in our room (in the second floor rooms it is on the balcony) which would have been nice. Next time I wont request Oceanview as it is really more of a "car view" on the first floor and we did pay extra to have it. To the person that wrote the review about a small bathroom - get a life - it's a hotel! That said it was the same size as our tiny NYC apartment. Who cares? If you don't like dogs and kids, not a place for you! Our neighbors in the room next store who were really loud - we didn't complain then because we thought it would be too awkward. (it happens)

Cons: The restaurant, pool and bar were closed.

Cons: The AC was not.working properly. The shuttle service was unorganized and so was the bike rental process. The staff was not friendly and welcoming.

Cons: This was my second time at the harbor Hotel. This time seemed a bit more rocky. There was never more than one person at the check in desk durning peak check in and checkout 11am and 3/4pm. Long lines. I do want to say that Cassie at the front desk was wonderful, but could have used a second person. Our first night no one cleaned the room or restocked the towels, which was disappointing.

Cons: This is a party hotel, so I would not recommend it for families. It's trying hard, but has some work to do. I would say it is similar to a Holiday Inn...in 1974.

Cons: Very in need of serious updating. No safety grab bars in tub shower. Concert floors no carpet. Poor communications with staff ie didn't know about continental breakfast until checkout. Over priced for dated hotel.

Cons: The room was extremely humid like the sheets felt wet and towels do not dry at all. And there were dozens of flies and mosquitos! Far away from the scene,

Cons: Pool was too crowded to take advantage of and got a different answer each time we asked what the hours were. The "beach" across the street was not a locale where you would choose to spend a day, but the other beautiful local beaches are a short drive away.

Cons: needs more electric outlets - we only had one reliable one in the room for charging, it is the 21st century here

Cons: The breakfast was not included. The floor of the room was cold cement. The cleaning staff was very noisy and started at 8am. There was only room for one person to sit down in our room. The other had to use the bed.