Playa del Carmen resorts

Pros: Everything about this resort was amazing and exceeding our expectations. We will be back.

Pros: we like the beach

Cons: The foods was slow and expensive

Pros: We stayed in Villa 108, which is close to the main lobby. Our arrival was easy, the hotel staff are so courteous and organized. Our Villa was spotless, our pool was probably 84 degrees. The outside private tub was freshly washed. Our room was nice and cool. The villas are romantic and private. Each Villa has these cute bikes that you can use to go to the beach but if you want to go by golf cart it’s super easy. The beach is well maintained with seaside pools. There was a lot of seaweed that they cleaned with tractors and like 20 guys, super impressive (I felt bad though, kind of felt like I should pitch in). Anyway, awesome hotel , amazing (expensive) food, world class property , world class service,super sexy and I’ve stayed in quite a few. Awesome honeymoon/ anniversary place but it’s so private it would be outstanding for families, although a nice breakfast for two was 90 bucks which I felt was kind of ridiculous but that is literally my only criticism. Breakfast for a big family would be like 160 dollars (at 1000/night, maybe that could be included??? )

Cons: Super expensive but delicious breakfast

Pros: the villas are just excellent.the restaurant options are sufficent and of good qualty.minor issues like the construction noise at the beach were managed by stopping and generously treated by antonio meden(food and beverage manager) who spoiled us in an exceptional way during our stay.very pleasant beach area with super snacks ( the brownie was delicious).very good gym too.well kept gardens.

Cons: internet connection little bit weak,transport service to the golf can be improved.

Pros: Everything but prices for food. All inclusive me next time.

Cons: 15 dollar tacos was a stretch. I rush there were more food options locally available.

Pros: Clean, comfortable, amazing service, great food,

Cons: Food is pricey

Pros: Great service

Cons: It’s not as clean as an American would come to expect from a hotel...

Pros: Every thing

Cons: The prices for the food

Pros: Great staff. Great rooms. Loved the bikes. Private pool and spa were awesome...

Cons: Food is pricey. places to visit outside the resort are further away. Beach is small and has huge sand bars

Pros: Staff! made the experience great. It was very close to the main strip. Also i liked they had many food options.

Cons: Wish they had more authentic restaurants.. The staff should keep a eye on seats on the beach. guests leave towels on the seats which makes them looked reserved. Also im pretty sure they cheat the drinks at the hotel. Im a lightweight and i didnt really get past a buzz.

Pros: The staff was really nice at all times and everywhere. The hotel is located right at the heart of Playa, the hotel has many activities going on at all times of very good quality. Food is very good as well!

Cons: Sometimes the hotel can be a bit noisy during the evening or if you want to take a nap. The beach is not so nice.

Pros: The location is the best thing about it. the spice manager was awesome!

Cons: Drink selection and quality were disappointing. None of their cocktails tasted as good as from local restaurants and bars back in USA. Bartenders don't seem to be eager or well trained in recommendations. out of ingredients to make drinks on menu.

Pros: Food was great. Staff was great. Cantina bar was the best bar we have been to. Really enjoyed the outdoor fitness classes.

Cons: In the room, there was a motion detector light. If you got up at night to use the bathroom, the light would stay on for 5 minutes.

Pros: Very clean hotel. Friendly staff keeps a drink in your hand at all times! The pools were nice & not overly crowded. All the restaurants we ate at were great, I probably gained 10lbs! Had grilled lobster for lunch & dinner about every day!

Cons: The beach wasnt very good because of the seaweed so we just hung around the pools & soaked up the sun !

Pros: first all inclusive I've Visited that food was actually decent and location is awesome if you like to keep busy and be in middle of the action! Of

Cons: A lot of extras are are not included in all- inclusive. We were told Premium booze, cabanas by pool( some days were free) certain restaurants, etc. A lot of upselling but all in all- decent place to stay

Pros: Overall friendliness of everyone and the service was awesome in the lobby and restaurants.

Cons: I reserved a happy birthday package to be prepared for our room for my wife and it was sent to the wrong room and I was still charged for it.

Pros: Amazing food, service and hotel parties

Cons: Knock on the door at 9 PM to change towels

Pros: The staff was excellent. We were impressed by the level of staffing and how courteous and eager to please. The selection of food options was amazing, from walk-up and snack to sit down dinners with fancy a la carte options. Cafe Aroma (coffee shop) was our favorite and we stopped in at least 4 times a day for latte's, breakfast snacks (fantastic juices), gelato or just a quick bite. Marie & Maria's was our favorite restaurant, but all were good and there were too many to try in a week. The drinking of alcohol is obviously a major feature of places like this, but we especially enjoyed the "Game Room" craft cocktail bar off the lobby which was usually wide open and the bartenders were extremely creative in customizing special cocktails based on our directions. We enjoyed them while playing chess, scrabble and Jenga. The location of the resort (good) was so convenient to go into "town" just a few steps from the entrance. Playa Del Carmen has a lot of shopping that will look familiar to american tourists, but also some local options (like cigar shops offering a fantastic selection of Cuban cigars). Also, the WiFi is available EVERYWHERE, including out to the beach which we found remarkable. We paid extra for an Oceanfront room, and got an awesome view overlooking the beach, sunrises and views across to Cozumel.

Cons: The location (bad) is pretty congested. The beach area for this resort is adjacent to one of the Cozumel ferry piers AND a main street into downtown Playa del Carmen so there is a lot of beach traffic unrelated to the guests at the hotel. Also, just about everywhere you go, someone is trying to sell you something (either someone from the resort is trying to sell you added excursions/services or street and beach vendors are pitching their wares). The sargassum issue (seaweed washing up constantly on the beach) was in evidence during our stay. You may enjoy watching all the effort to remove this from the comfort of your chaise lounge, but there is an intermittent odor and it also interferes with swimming off the beach. The pools could have all been 5 degrees warmer, including the hot tub which was only lukewarm during our stay. The only disappointing meal was at the Chef's Table -- the premier restaurant -- where the fixed course tasting menu was not as good as the other restaurants and certainly did not warrant the additional charge. Finally, the pool area was a little too loud -- especially with resort activities and amplified music and staff trying to exhort reluctant guests to participate in you name it games, dancing, etc. We just wanted to some medium volume music and peace/quiet which was not really available in the main part of the resort (we did find a quiet pool later in the week, but it was well away from the Sun/Beach/our oceanfront room).

Pros: The staff was very attentive and extremely friendly. The food was fabulous and the atmosphere was so festive. Every moment was pleasant.

Pros: Location is great !

Cons: Water in pools was cold, check in was slow and terrible service. The Jacuzzi in one of the rooms was not working for most of the stay. It took extra efforts from us to have someone fix the problem. Some staff need better training to understand service is king!

Pros: Great location relative to 5th Street.

Cons: Food is average and sea weed on the beach. (they cleaned it daily)

Pros: Great location and staff with very nice rooms. Very friendly staff, clean , good food beach area and pool. - 24 hr lounge good helpful when returning from late nights in town.

Pros: The resort was luxurious and the staff was very friendly and helpful.

Cons: Some of the daily activities and the nightly entertainment were pretty cheesy. While this resort was more classy in most ways than many other corny all-inclusives, the entertainment was pretty bad.

Pros: it is right on the beach and walking distance to town.

Cons: no food service on the beach. Cheap wine selection.

Pros: great hotel. good dining options for 4 days .. then over 4 days it may start to get repetitive. great staff make you feel very welcome. close to Playa city's shopping and nightlife. all in all a great property.

Pros: Pleasant, friendly staff. Very clean. Food well above average for an all inclusive resort. Excellent location for access to all Playa Del Carmen has to offer. Nice, wide, sandy beach.

Cons: All inclusive can be a bit too much particularly when the many restaurants and entertainment available in Playa Del Carmen is footsteps away. The "standard" wines left something to be desired and would benefit from an upgrade. The resort can be noisy at times depending on the room's location.

Pros: everything was excellent,really!!!

Cons: nothing