Good to know
|Value for money||8,3|
|Distance to city centre||1,1 km|
|Distance to airport||49,4 km|
|"Amazing food, drinks, and staff."||(in 98 reviews)|
|"Staff were all amazing."||(in 147 reviews)|
|"Excellent service, great food, awesome pool."||(in 26 reviews)|
Time of year
Show reviews that mention
|beach is close||in 42 reviews|
|food was excellent||in 147 reviews|
|great service||in 48 reviews|
|location is the best||in 69 reviews|
|mold or very musty||in 4 reviews|
|nightly entertainment||in 6 reviews|
|pool area||in 56 reviews|
|resorts||in 19 reviews|
|restaurants and bars||in 49 reviews|
|seaweed along the beach||in 4 reviews|
|wonderful staff||in 181 reviews|
The staff was really nice.
The Ocean View I reserved was at least 200-300 yards from the ocean. The food was bland and dry. So bad in fact, I ate outside the facilities 50% of the time even though this was an all-inclusive. In addition, they don't have enough umbrellas at the pool, they only have one brand of beer to drink, the entertainment is severely lacking. Overall, I'd say this resort does not live up to the Hilton brand.
The room, staff, restaurants, and drinks were all amazing.
The elevators weren’t working and they are constantly trying to sell you extra services, dinners etc.
The staff are amazing the food and drink available were all satisfactory although limited choice for a la carte
On entering the hotel we were immediately aware that the hotel was under a major refurb. There were large areas screened off that made it very difficult to navigate the hotel. Every day you awoke to sound of banging and drilling. In the pool area the patio doors on suites were being replaced therefore it was once again constant drilling. The music around the pool was very loud if you enjoy boom boom boom and very loud clientele on holiday this is the place to visit. There is however a smaller quiet area with a pool available. It's very unfair to expect people to spend there hard earned money on holiday to find out you are in the middle of a building site. Very very disappointed we were not informed as we would of reconsidered.
Staff very friendly and courteous.
Hotel is under construction which didn't make the atmosphere too conducive for celebrating our honeymoon. It would have been nice if we were told about the renovations prior or at least the room rate accounted for the interruptions.
Service and staph is excellent Clean room s Entertainment teams and activities The spice food was very good Location close to the center
Consider more snacks between the meals The juce at the buffet preferred to be natural fresh The resturants don't open all week days Snacks at the room bar No special offer s and service for a couple in a honeymoon Considering the price we paid we expect a better facility level
Situated along the shores of the Yucatan Peninsula, The Hilton Playa Del Carmen (formerly known as The Royal Playa del Carmen) is a luxurious adults-only all-inclusive resort. The hotel boasts 93 spacious suite accommodations fitted with private balconies, whirlpool tubs, flat screen TVs, free Wi-Fi, and air conditioning. Upgraded suites offer added living spaces and some feature beachfront walkout or pools.
Suitable for couples and vacationers, the resort boasts seven restaurants and five lounges serving globally inspired cuisine. Guests can enjoy pan-Asian cuisine at Asiana, spoil themselves with buffets at El Mediterraneo, or enjoy traditional Mexican cuisine at Rincon Mexicano. The resort also includes a tequila and cigar bar, as well as a coffee house.
Visitors get to engage in a variety of activities, such as volleyball, tennis, snorkeling, and culinary classes. Other fun things to do include salsa lessons, kayaking, and working out in the fitness center. Evenings come with nightly entertainment, including Mexican folklore, live music, and dances. Alongside the offer of in-suite massages, the resort houses a spa that features different treatment options, including a Temazcal steam bath.
Nestled close to Playa Del Carmen’s famous Fifth Avenue, The Hilton Playa Del Carmen resort provides easy access to many of the local attractions. It is situated within a 10-minute walk to the Central Square or Quinta Alegria Shopping Mall. The resort is also located less than five miles from the El Camaleon Golf Club and the Xcaret Eco Theme Park. In addition, the resort provides a convenient shuttle to the airport for visitors.
based on 379 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Hilton Playa Del Carmen Adult Only Resort
How are the conference facilities at the Royal Playa del Carmen – Adults Only hotel?
With space for up to 700 people, the hotel can easily cater to any event you have in mind, including banquets, weddings, or business meetings. Spread over 6,800 sq ft, you will find various ballrooms, breakout rooms, a boardroom, and outdoor venues to make sure your event will be unforgettable.
Does the Royal Playa del Carmen – Adults Only hotel offer any fitness classes?
Apart from the vast outdoor activities offered at the hotel, you can also keep fit with the spinning and Pilates classes on the fitness menu. For even more sweat and workout, join the Fitness Challenge Day and embark on an athletic adventure with the hotel’s instructors.
What treatments are offered in the beauty salon of the Royal Playa del Carmen – Adults Only hotel?
At the beauty salon you can enjoy a range of treatments to freshen up before a dinner night out or to relax and unwind after a day at the beach. Apart from manicures and pedicures, you can also make use of the waxing services to get smooth and radiant skin for the pool. Even haircuts and makeup services are available at the salon to spruce up.
How many swimming pools does the Royal Playa del Carmen – Adults Only hotel have?
Relaxing in the many pools of the Royal Playa del Carmen – Adults Only hotel perfectly rounds off your vacation experience. In the Tranquil Relaxation Pool, you will find the ideal place to unwind, while the oceanfront pool provides various activities to enjoy. For a bubbling water experience, try the two in-pool hot tubs or attend the Foam Parties taking place Saturdays at the main pool.
Are there any romantic packages for couples or honeymooners at the Royal Playa del Carmen – Adults Only?
For a special time for two, the hotel is the perfect retreat to enjoy quality time. Without any children around to disturb and the various romantic packages available, you are in for a real treat. With The Night of Love Package, you can enjoy an elegant dinner for two and be welcomed by rose petals on the bed and a bubbly bath upon your return to the suite or room. The Royal Moonlight Romance Beach Dinner for Two allures with a romantic dinner for two at the beach, exposing you and your loved one to stunning views over the ocean.
What is the best way to get to the Royal Playa del Carmen – Adults Only hotel from the airport?
As the Playa del Carmen airport lies conveniently close to the hotel, it is only about 10m by car to the all-inclusive resort. If you take the 10 Avenida Nte., you get the direct route to the hotel and can drive along the sea promenade to get first glimpses of the stunning ocean views.
What laundry services does the Royal Playa del Carmen – Adults Only hotel offer?
At the hotel, all chores of daily life can be forgotten to create a thoroughly enjoyable and relaxing experience. Laundry as well as dry cleaning services are available at the resort, and shoeshine services are also provided if you put your shoes out.
Where is Hilton Playa Del Carmen Adult Only Resort located?
Hilton Playa Del Carmen Adult Only Resort is located at Av. Constituyentes No. 2, 1,1 km from the centre of Playa del Carmen. Muelle Navega is the closest landmark to Hilton Playa Del Carmen Adult Only Resort.
When is check-in time and check-out time at Hilton Playa Del Carmen Adult Only Resort?
Check-in time is 15:00 and check-out time is 12:00 at Hilton Playa Del Carmen Adult Only Resort.
Does Hilton Playa Del Carmen Adult Only Resort offer free Wi-Fi?
Yes, Hilton Playa Del Carmen Adult Only Resort offers free Wi-Fi.
Does Hilton Playa Del Carmen Adult Only Resort offer free parking?
Yes, Hilton Playa Del Carmen Adult Only Resort offers free parking.
Does Hilton Playa Del Carmen Adult Only Resort offer free airport shuttle service?
No, Hilton Playa Del Carmen Adult Only Resort does not offer free airport shuttle service.
How far is Hilton Playa Del Carmen Adult Only Resort from the airport?
Hilton Playa Del Carmen Adult Only Resort is 19 km from Cozumel. Hilton Playa Del Carmen Adult Only Resort is 49,4 km from Cancun.
Can you bring pets to Hilton Playa Del Carmen Adult Only Resort?
No, pets are not allowed at Hilton Playa Del Carmen Adult Only Resort.
Does Hilton Playa Del Carmen Adult Only Resort have a pool?
No, Hilton Playa Del Carmen Adult Only Resort does not have a pool on-site.
Reviews about Hilton Playa Del Carmen Adult Only Resort
Most popular landmarks
- Muelle Navega 315 m
- Mamita's Beach Club 381 m
- Parque 28 de julio 0,7 km
- Playa principal de Playa del Carmen 0,7 km
- Calle Quinta Avenida 0,8 km
- Yucatek Divers 0,9 km