Grand Riviera Princess All Suites & Spa Resort

Punta Bete, Km. 296, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 3500

Cheapest
rate per night

8,6

Excellent
based on 4 837 reviews
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor R1 758
Last Minute Travel R1 892
EasyClickTravel R1 910
TripAdvisor
Last Minute Travel
EasyClickTravel

Good to know

Distance to city centre 6,8 km
Location rating 8,4
Nearest airport Cancun
Distance to airport 43,6 km

Rooms

Check-in
Check-out

Luxury rooms

R3 335+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R3 335 per night
IMAGE
Unknown
R3 788 per night

Deluxe rooms

R1 758+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 758 per night
IMAGE
Unknown
R1 910 per night
IMAGE
Unknown
R1 926 per night
IMAGE
Unknown
R1 953 per night
IMAGE
Unknown
R2 041 per night
IMAGE
Unknown
R2 046 per night
IMAGE
Unknown
R2 210 per night
IMAGE
Unknown
R2 344 per night
IMAGE
Unknown
R2 604 per night
IMAGE
Unknown
R2 754 per night
IMAGE
Unknown
R2 969 per night
IMAGE
Unknown
R3 099 per night
IMAGE
Unknown
R3 158 per night
IMAGE
Unknown
R3 506 per night
IMAGE
Unknown
R3 726 per night
IMAGE
Unknown
R3 726 per night
IMAGE
Unknown
R3 772 per night
IMAGE
Unknown
R4 021 per night
IMAGE
Unknown
R4 030 per night
IMAGE
Unknown
R4 587 per night
IMAGE
Unknown
R4 750 per night

Standard rooms

R3 008+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R3 008 per night

Reviews

Traveller rating

144
50
29
13
1

Time of year

Traveller type

Show reviews that mention

+
beach access in 55 reviews
beautiful resort in 12 reviews
beds they are hard as a rock in 13 reviews
entertainment team in 19 reviews
food was good in 105 reviews
great service in 45 reviews
la carte in 14 reviews
little bit in 7 reviews
playa del in 15 reviews
pools and the beach in 25 reviews
rooms are very spacious in 8 reviews
seafood restaurant in 13 reviews
specialty restaurants in 6 reviews
sports bar in 20 reviews
staff was very friendly in 111 reviews
  • Excellent
    Aug 2019
    10,0

    Great location. However, beware of the seaweed (sargazo).

  • Excellent
    Aug 2019
    10,0

    I was completely overwhelmed with the generosity from staffs in all departments. My husband and I chose to have a platinum suite and it made our stay so easy to have a lobby at our connivence.

  • Excellent
    Aug 2019
    9,5

    The resort is overall excellent, its staff was quite friendly and always ready to help us with anything we needed. The pools are great, night restaurants (except the main buffet) are really nice, we enjoyed La Vaqueria a plenty of times. International restaurant was one of our favorites as well.

    Night buffet is disappointing. The pool area is great, but lacks in shadow areas for mosr of the hotel guests. So, finding a good shadow in the hot afternoons were a challenge for us. The beach was impossible to be enjoyed as we found a lot of seaweed there, almost every single day we spent at the resort during 12 days, however, we know that the resort doesn't have fault on that, as it's a nature problem of carribean sea.

  • Good
    Aug 2019
    7,0

    The property was nice and was superficially clean. The jr suite we were in was spacious. The bed was comfortable. The food was adequate. The staff was helpful.

    To start our vacation there was an error with the the number of persons in our rooms. It was totally my fault somehow I book one room with only one person that should have been two. I knew I needed to pay for the extra person. I Booked online through their website. They charged me almost as much for this one person as they did for the room I had paid for with 2 people. I really felt taken advantage of. Also, I booked the newer princess riviera hotel and was put on the older sunset princess side. The main reason I booked this hotel was that it was on the beach. The beach was covered with seaweed. There was a layer of seaweed covering the water from the beach about 100 yards into the water. The seaweed on the beach was rotting and the smell wafted throughout the property. The shower temperature cold not be maintained and changed often during your shower. Lastly there are two tables of staff by the buffets. We got hooked because we were just checked in one of the men told us it was his job to show new guests around. WRONG! We found ourselves sitting in the vacation club presentation (think timeshare) for over 2 hours. They make it sound good and make ridiculous statements. Like “our company owns the sites like booking.com, etc. Luckily we didn’t fall for the spiel. When I was able to research the club online boy was I glad we didn’t fall for their false promises. Lastly, the resort appears clean, but if you really look the corners of your room, the ceiling in the theater it’s not.

  • Excellent
    Aug 2019
    10,0

    The resort was absolutely beautiful! Lots of entertainment both for adults and children. My family and I had a blast especially with the live bands that performed each night. The resort has a night club that is called Arieto for the adults that was great. I've been to a few resorts and this is the best club resort I've been in and my family members agreed. There was music playing for everybody. All of the staff members we ran into were incredibly nice and helpful. There are lots of different restaurants for everyone to try. The entertainment teams by the pool and beach made sure everyone felt included and that they had a good time.

    I'm a picky eater and allergic to tomatoes so I wouldn't be the best person to answer this. But my family enjoyed the food. Lots of variety at the buffets for Breakfast, lunch, and dinner. The only other thing is that the resort is big so the walk to the lobby can be long if your rooms are by the pool or beach. The resort does provide a 24/7 shuttle to get around but sometimes it took too long so we walked a lot.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

The 5-star Grand Riviera Princess All Suites Resort & Spa features 674 beautifully-appointed suites in an incredible beachfront location with gorgeous white sand. The resort is just 10 minutes from Playa del Carmen and the Municipality of Solidaridad, and 40 minutes from the airport. Guests can revel in the elegant ambiance at Grand Riviera Princess and experience the well-known tropical gardens surrounding the hotel. The intriguing passage to the beach from the resort is known as “Avenue of the Gods” with Mayan god statues lining the path. Resort amenities include sports activities, 12 swimming pools, theater, a fitness center, spa service, meeting facilities, business center, shops, 12 restaurants with an array of global cuisine, 17 bars, and a disco lounge. A family-friendly resort, Grand Riviera Princess offers incredible facilities designed for children. For instance, the night entertainment for kids features a mini disco, mini theater, and even a room with video games. An all-suite resort, Grand Riviera Princess boasts expansive accommodations that come equipped with Wi-Fi access,26” flat screen televisions, mini bars, safety deposit box, air conditioning, and plenty of space to lounge. Select suites offer direct pool access and ironing amenities upon request and availability. With an abundance of modern amenities, family-friendly entertainment and services, spacious suites, business facilities, stunning surroundings, and beach access, Grand Riviera Princess is the ideal choice for families and business travelers alike.

KAYAK

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,6 Excellent

based on 4 837 reviews

8,5

Breakfast

8,4

Location

6,2

Bar

5,7

Beach

Things to know

  • Friendly atmosphere
  • Pleasant hotel grounds
  • Nice building
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Babysitting or child care
Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Outdoor pool
Scuba diving
Restaurant
Bar/Lounge
Beauty salon
Express check out
24-hour front desk
Night club
Safe
Sauna
Free parking
Playground
Pool table
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
ATM on-site
Child pool
Hairdryer
Cable or satellite TV
Air-conditioned
Coffee shop
Pets not allowed
Steam room
Wedding services
Outdoor tennis
Grill
Rooftop
Laundry facilities
Private beach

Photos

Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Building All photos (34)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Balcony Balcony (1)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Bar Bar (1)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Bathroom Bathroom (3)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Bedroom Bedroom (8)

Location

Most popular landmarks

  • El Camaleón Mayakoba Golf Club 2 km
  • Parque Natural Tres Ríos 4,4 km
  • Mamita's Beach Club 5,6 km
  • Muelle Navega 6 km
  • Parque 28 de julio 6,5 km
  • Playa principal de Playa del Carmen 6,7 km

Getting around

Playa Del Carmen 7,5 km
San Miguel de Cozumel 20,3 km

Nearby hotels

Closest

9,3 Excellent (350 reviews)
0,76 km
R2 688+
8,7 Excellent (1 429 reviews)
0,84 km
R3 192+

Cheapest

9,3 Excellent (350 reviews)
0,76 km
R2 688+
8,7 Excellent (1 429 reviews)
0,84 km
R3 192+

Most recommended

9,3 Excellent (350 reviews)
0,76 km
R2 688+
8,7 Excellent (1 429 reviews)
0,84 km
R3 192+