Good to know
|Distance to city centre||6,8 km|
|Distance to airport||43,6 km|
Time of year
Show reviews that mention
|beach access||in 55 reviews|
|beautiful resort||in 12 reviews|
|beds they are hard as a rock||in 13 reviews|
|entertainment team||in 19 reviews|
|food was good||in 105 reviews|
|great service||in 45 reviews|
|la carte||in 14 reviews|
|little bit||in 7 reviews|
|playa del||in 15 reviews|
|pools and the beach||in 25 reviews|
|rooms are very spacious||in 8 reviews|
|seafood restaurant||in 13 reviews|
|specialty restaurants||in 6 reviews|
|sports bar||in 20 reviews|
|staff was very friendly||in 111 reviews|
Great location. However, beware of the seaweed (sargazo).
I was completely overwhelmed with the generosity from staffs in all departments. My husband and I chose to have a platinum suite and it made our stay so easy to have a lobby at our connivence.
The resort is overall excellent, its staff was quite friendly and always ready to help us with anything we needed. The pools are great, night restaurants (except the main buffet) are really nice, we enjoyed La Vaqueria a plenty of times. International restaurant was one of our favorites as well.
Night buffet is disappointing. The pool area is great, but lacks in shadow areas for mosr of the hotel guests. So, finding a good shadow in the hot afternoons were a challenge for us. The beach was impossible to be enjoyed as we found a lot of seaweed there, almost every single day we spent at the resort during 12 days, however, we know that the resort doesn't have fault on that, as it's a nature problem of carribean sea.
The property was nice and was superficially clean. The jr suite we were in was spacious. The bed was comfortable. The food was adequate. The staff was helpful.
To start our vacation there was an error with the the number of persons in our rooms. It was totally my fault somehow I book one room with only one person that should have been two. I knew I needed to pay for the extra person. I Booked online through their website. They charged me almost as much for this one person as they did for the room I had paid for with 2 people. I really felt taken advantage of. Also, I booked the newer princess riviera hotel and was put on the older sunset princess side. The main reason I booked this hotel was that it was on the beach. The beach was covered with seaweed. There was a layer of seaweed covering the water from the beach about 100 yards into the water. The seaweed on the beach was rotting and the smell wafted throughout the property. The shower temperature cold not be maintained and changed often during your shower. Lastly there are two tables of staff by the buffets. We got hooked because we were just checked in one of the men told us it was his job to show new guests around. WRONG! We found ourselves sitting in the vacation club presentation (think timeshare) for over 2 hours. They make it sound good and make ridiculous statements. Like “our company owns the sites like booking.com, etc. Luckily we didn’t fall for the spiel. When I was able to research the club online boy was I glad we didn’t fall for their false promises. Lastly, the resort appears clean, but if you really look the corners of your room, the ceiling in the theater it’s not.
The resort was absolutely beautiful! Lots of entertainment both for adults and children. My family and I had a blast especially with the live bands that performed each night. The resort has a night club that is called Arieto for the adults that was great. I've been to a few resorts and this is the best club resort I've been in and my family members agreed. There was music playing for everybody. All of the staff members we ran into were incredibly nice and helpful. There are lots of different restaurants for everyone to try. The entertainment teams by the pool and beach made sure everyone felt included and that they had a good time.
I'm a picky eater and allergic to tomatoes so I wouldn't be the best person to answer this. But my family enjoyed the food. Lots of variety at the buffets for Breakfast, lunch, and dinner. The only other thing is that the resort is big so the walk to the lobby can be long if your rooms are by the pool or beach. The resort does provide a 24/7 shuttle to get around but sometimes it took too long so we walked a lot.
The 5-star Grand Riviera Princess All Suites Resort & Spa features 674 beautifully-appointed suites in an incredible beachfront location with gorgeous white sand. The resort is just 10 minutes from Playa del Carmen and the Municipality of Solidaridad, and 40 minutes from the airport. Guests can revel in the elegant ambiance at Grand Riviera Princess and experience the well-known tropical gardens surrounding the hotel. The intriguing passage to the beach from the resort is known as “Avenue of the Gods” with Mayan god statues lining the path. Resort amenities include sports activities, 12 swimming pools, theater, a fitness center, spa service, meeting facilities, business center, shops, 12 restaurants with an array of global cuisine, 17 bars, and a disco lounge. A family-friendly resort, Grand Riviera Princess offers incredible facilities designed for children. For instance, the night entertainment for kids features a mini disco, mini theater, and even a room with video games. An all-suite resort, Grand Riviera Princess boasts expansive accommodations that come equipped with Wi-Fi access,26” flat screen televisions, mini bars, safety deposit box, air conditioning, and plenty of space to lounge. Select suites offer direct pool access and ironing amenities upon request and availability. With an abundance of modern amenities, family-friendly entertainment and services, spacious suites, business facilities, stunning surroundings, and beach access, Grand Riviera Princess is the ideal choice for families and business travelers alike.
based on 4 837 reviews
Things to know
- Friendly atmosphere
- Pleasant hotel grounds
- Nice building
- Friendly service
Policies vary by room type and provider.
Reviews about Grand Riviera Princess All Suites & Spa Resort
Most popular landmarks
- El Camaleón Mayakoba Golf Club 2 km
- Parque Natural Tres Ríos 4,4 km
- Mamita's Beach Club 5,6 km
- Muelle Navega 6 km
- Parque 28 de julio 6,5 km
- Playa principal de Playa del Carmen 6,7 km
|Playa Del Carmen||7,5 km|
|San Miguel de Cozumel||20,3 km|