Good to know
|Distance to city centre||10,1 km|
|Distance to airport||40,4 km|
|"Very helpful and friendly staff."||(in 14 reviews)|
|"Swim up bar was nice."||(in 11 reviews)|
|"Really good food and drink."||(in 21 reviews)|
|"Takes about 45 minutes on average for room service."||(in 10 reviews)|
Time of year
Show reviews that mention
|alarm clock||in 6 reviews|
|beautiful hotel||in 5 reviews|
|breakfast buffet||in 11 reviews|
|capri||in 5 reviews|
|credit card deposit||in 8 reviews|
|excellent staff||in 33 reviews|
|getting rid||in 3 reviews|
|good food and drink||in 39 reviews|
|got engaged||in 2 reviews|
|japanese restaurant||in 24 reviews|
|lacked flavor||in 4 reviews|
|need of repair||in 6 reviews|
|numerous activities||in 3 reviews|
|paid king||in 10 reviews|
|pool area||in 19 reviews|
|service were not good||in 32 reviews|
|staff are very friendly||in 44 reviews|
|swim up bar was nice||in 12 reviews|
The customer service was amazing, the food and drinks were delicious as well! Since the place is a little smaller it feels very homey and comfortable. Great mix of peace and quiet and fun.
Room service after midnight was a little slow, but that is totally understandable as I'm sure they don't have as many staff. Room Service overall was great!!
The staff was incredibly accommodating to my husband's dietary restrictions. Location and property was beautiful. too many amenities to list. Everything from Hobie cats to ping pong. We will definitely be back.
The resort was exactly the right size - not overwhelmingly large but with enough options for food and relaxation that it didn't feel too small. The restaurants were very good. The staff was super friendly and helpful. The room was clean with a nice view.
The entertainment wasn't too bad (we've seen much worse) but that would probably be the only area where there could be some improvement made.
Check in was fast & easy with cool towels and drink. Super staff everywhere. front desk, at Bell service. Weight staff Housekeeping. Hotel employee at beach great! Best gym
Not much not to like. But I would suggest a better selection of deserts at Riviera. Where is the ice cream? The worse is housekeeping at 8am. So loud and disrupting. Almost seems intentional to get you up. Quiet it down or change the times.
Room Maid service & drink service poolside were excellent.
The food was far below our expectations. The buffets were absolutely terrible. The food was cold & the waffles were hard as bricks. More importantly we spent my 50th BIrthday sick in bed the entire day following a meal at the Japanese restaurant.
The Secrets Capri Riviera Cancun is an adults-only resort situated on 71 acres in the Riviera Maya. This oceanfront resort delivers a AAA Four Diamond experience, as well as Unlimited Luxury all-inclusive services and amenities. This hotel is committed to providing top quality service to all guests, with 24-hour concierge and room service, as well as wait service available poolside and on the beach. Unlimited food and drinks, including alcoholic beverages, come with the price of the room. Guests can also enjoy onsite activities, entertainment, parties, and events free of charge.
This adults-only getaway is designed for fun, romance, and relaxation, with honeymoon and anniversary packages available to visitors. Guests can choose from many well-appointed guest rooms that feature stunning views of the ocean, beach, and surrounding grounds. There are meeting and event spaces available, making this a popular destination for weddings and other special events. The hotel staff can help with recommendations for sightseeing, and the resort includes a number of pre-planned excursions and tours for guests to check out during their stay.
Chichen Itza and Xcaret are nearby, making it easy to check out the historic ruins and culture of the Riviera Maya. There are also snorkeling adventures, fishing and boat charters, water sports, and more. Xplor Park offers adrenaline junkies all the adventure they need with underground rafts and cavern hikes, amphibious vehicle tours, and zip line courses. Plus, there is plenty of shopping, dining, and nightlife to explore in nearby areas to get a taste of Mexican culture on the Yucatan Peninsula.
based on 1 611 reviews
Things to know
- Nice building
- Friendly service
- Friendly atmosphere
- Recreation staff is nice
Policies vary by room type and provider.
FAQs when booking at Secrets Capri Riviera Cancun - Adults Only
Where is Secrets Capri Riviera Cancun - Adults Only located?
Secrets Capri Riviera Cancun - Adults Only is located at Carretera Federal 387 Chetmal Cancun, 10,1 km from the centre of Playa del Carmen. Parque Natural Tres Ríos is the closest landmark to Secrets Capri Riviera Cancun - Adults Only.
When is check-in time and check-out time at Secrets Capri Riviera Cancun - Adults Only?
Check-in time is 15:00 and check-out time is 12:00 at Secrets Capri Riviera Cancun - Adults Only.
Does Secrets Capri Riviera Cancun - Adults Only offer free Wi-Fi?
Yes, Secrets Capri Riviera Cancun - Adults Only offers free Wi-Fi.
Does Secrets Capri Riviera Cancun - Adults Only offer free parking?
Yes, Secrets Capri Riviera Cancun - Adults Only offers free parking.
Does Secrets Capri Riviera Cancun - Adults Only offer free airport shuttle service?
No, Secrets Capri Riviera Cancun - Adults Only does not offer free airport shuttle service.
How far is Secrets Capri Riviera Cancun - Adults Only from the airport?
Secrets Capri Riviera Cancun - Adults Only is 21,9 km from San Miguel de Cozumel. Secrets Capri Riviera Cancun - Adults Only is 40,4 km from Cancun.
Can you bring pets to Secrets Capri Riviera Cancun - Adults Only?
No, pets are not allowed at Secrets Capri Riviera Cancun - Adults Only.
Does Secrets Capri Riviera Cancun - Adults Only have a pool?
Yes, Secrets Capri Riviera Cancun - Adults Only has a pool on-site.
Reviews about Secrets Capri Riviera Cancun - Adults Only
Most popular landmarks
- Parque Natural Tres Ríos 1,2 km
- El Camaleón Mayakoba Golf Club 1,7 km
- Playa Maroma 6,9 km
- Mamita's Beach Club 8,9 km
- Playa Paraíso 9 km
- Muelle Navega 9,3 km
|San Miguel de Cozumel||21,9 km|