Good to know
|Distance to city centre||9,5 km|
|Distance to airport||40,7 km|
|"The chef and staff were excellent"||(in 45 reviews)|
|"Room really nice and spacious."||(in 12 reviews)|
|"The food was delicious"||(in 25 reviews)|
|"This is the most confusing service they have."||(in 2 reviews)|
Time of year
Show reviews that mention
|adore||in 3 reviews|
|beach||in 13 reviews|
|excellent service||in 19 reviews|
|feed fish||in 9 reviews|
|food was very good||in 47 reviews|
|golf car||in 14 reviews|
|grace||in 5 reviews|
|great place||in 21 reviews|
|laughing and chatting||in 3 reviews|
|options are limited||in 13 reviews|
|room service||in 17 reviews|
|room small||in 24 reviews|
|staff had excellent customer||in 6 reviews|
|staff rude||in 69 reviews|
|steam room||in 27 reviews|
|swimming pool||in 13 reviews|
|zipping||in 3 reviews|
Some of the food was well prepared & presented
Not gay welcoming; poor quality bed linens; some wait staff unprofessional
Terrible service, always with a bad attitude. Not recommended
What a disappointment. Despite the fact that it's called a "luxury", "five star" hotel it was quite expensive and highly disappointing. The room is huge and comfortable *BUT* our air conditioner wasn't working well, we didn't had hot water in the shower, and the bed literally gave us back pain at the morning. We talked to the front desk admin, which was really nice and said that she will send someone to check it all up and will let us know. After some time they said that everything was fixed, but the AC was still didn't work properly, the shower still didn't had hot water and they put small mattress softener that only made things worse. It seems that the hotel was understaffed as I constantly waited for a golf cart driver to take us from place to place. The restaurant near the beach has awful service - we always keep waiting for the food way to much time, didn't get the drinks for almost 30 minutes and basically felt that they only serve people who gave high tips to them. The beds and seats on the beachfront is not for everyone as you would expected - they are only for specific rooms and you can't use them even if that rooms are free. Someone gave us a hint that if you will give tip to the guy who is responsible on them - he will arrange you one. We choose all inclusive of course, and our fridge was full of drinks and some snacks, but they didn't fill it unless we requested. The same happen with the water bottles at the bathroom. Do yourself a favor and choose somewhere else in Playa Del Carmen.
All of it
This is an amazing resort! I went on my honeymoon and we loved our stay. The staff was so friendly, food was excellent, rooms spacious and modern and beaches pristine. Would highly recommend for anyone looking for a relaxing paradise get away. Note mosquitoes were bad in October but it monsoon season so not much that can be done other then bringing some bug spray.
Excellent hotel. Huge room and bathroom. Staff is amazing
Set amid lush tropical gardens in the Riviera Maya, Blue Diamond Luxury Boutique Hotel is a 5-star, all-inclusive, adults-only luxury resort. The resort is ideal for couples getaways, anniversaries, and honeymoons. It is just a 30-minute drive from the Cancun International Airport. The resort has won numerous awards for rating among the top luxury hotels in the world and boasts a 4-Diamond Award Resort status.
Over 128 luxurious suites are furnished with lavish decor with natural accents, including limestone and wood details. Guests can choose from junior patio suites, deluxe suites, deluxe patio suites, beachfront casitas, and presidential suites. All suites feature floor-to-ceiling windows, unlimited high-speed WiFi, flat-screen televisions, spacious living room areas, outdoor soaking tubs, cozy sitting areas, signature mattresses, crisp linens, and air-conditioning. Upgraded suites add patios with stunning sea views, separate dining areas, 4-poster beds, and kitchenettes. Children and pets are not permitted on the property.
Room service and laundry service are available. Bookings are all-inclusive and include drinks, meals, activities, and access to hotel facilities. A plush day-spa offers a wide range of therapeutic services, including massages, facials, and steams. The chic fitness center offers modern exercise equipment, cardio machines, and free weights. An array of watersports, outdoor activities, and day-trips can be arranged at the front desk. The hotel is located only a few minutes walk away from the beach, and the resort has exclusive private beach access. Guests can relax in the three indoor and outdoor pools. Outdoor pools feature a grassy sunbathing area with plush lounge chairs.
Guests can dine at the three onsite restaurants, each of which offers an extensive menu of varying cuisine. The onsite bar serves gourmet cocktails, fine wines, and craft beers.
based on 485 reviews
Things to know
- Very quiet
- Friendly service
- Pleasant hotel grounds
Policies vary by room type and provider.
FAQs when booking at Blue Diamond Luxury Boutique Hotel Adults Only
Where is Blue Diamond Luxury Boutique Hotel Adults Only located?
Blue Diamond Luxury Boutique Hotel Adults Only is located at Km. 298.8 Carretera Federal 307 Playa Del Carmen, Cancun-Chetumal, 9,5 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Blue Diamond Luxury Boutique Hotel Adults Only.
When is check-in time and check-out time at Blue Diamond Luxury Boutique Hotel Adults Only?
Check-in time is 15:00 and check-out time is 12:00 at Blue Diamond Luxury Boutique Hotel Adults Only.
Does Blue Diamond Luxury Boutique Hotel Adults Only offer free Wi-Fi?
Yes, Blue Diamond Luxury Boutique Hotel Adults Only offers free Wi-Fi.
Does Blue Diamond Luxury Boutique Hotel Adults Only offer free parking?
Yes, Blue Diamond Luxury Boutique Hotel Adults Only offers free parking.
Does Blue Diamond Luxury Boutique Hotel Adults Only offer free airport shuttle service?
No, Blue Diamond Luxury Boutique Hotel Adults Only does not offer free airport shuttle service.
How far is Blue Diamond Luxury Boutique Hotel Adults Only from the airport?
Blue Diamond Luxury Boutique Hotel Adults Only is 22,6 km from Cozumel. Blue Diamond Luxury Boutique Hotel Adults Only is 40,7 km from Cancun.
Can you bring pets to Blue Diamond Luxury Boutique Hotel Adults Only?
No, pets are not allowed at Blue Diamond Luxury Boutique Hotel Adults Only.
Does Blue Diamond Luxury Boutique Hotel Adults Only have a pool?
Yes, Blue Diamond Luxury Boutique Hotel Adults Only has a pool on-site.
Reviews about Blue Diamond Luxury Boutique Hotel Adults Only
Most popular landmarks
- El Camaleón Mayakoba Golf Club 1 km
- Parque Natural Tres Ríos 2,1 km
- Playa Maroma 7,8 km
- Mamita's Beach Club 8,4 km
- Muelle Navega 8,8 km
- Parque 28 de julio 9,3 km