Bluebay Grand Esmeralda

Bluebay Grand Esmeralda

Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 4500
R1 826

rate per night


based on 585 reviews

Bluebay Grand Esmeralda
Mon 30/1
Fri 3/2

About Bluebay Grand Esmeralda

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Located in Playa del Carmen, BlueBay Grand Esmeralda is within a 40-minute drive of Cancun International Airport and provides a Jacuzzi, a private beach and an outdoor pool. It has a gym, as well as an all-inclusive meal plan, a sauna and outdoor tennis courts.

Those staying at the resort have access to a hair salon and a beauty centre. It offers babysitting services, a currency exchange and a reception that operates around the clock. It also has superb facilities for business meetings and events.

The air conditioned rooms at BlueBay Grand Esmeralda are elegant and provide a flat-screen TV, a mini bar and a private bathroom. A ceiling fan, ironing facilities and an alarm clock are also available to guests.

Those staying at the resort can sit down to a unique dining experience at the on-site restaurant, ideally situated for those who want to stay nearby when looking for a bite to eat. Each evening, guests can relax in the cosy lounge bar.

Photos of Bluebay Grand Esmeralda

Latest deals for Bluebay Grand Esmeralda

Mon 30/1
Fri 3/2
Show deals with
Luxury rooms(R3 796 - R4 500)
Luxury Room
no bed type specified
no bed type specified

R3 796/night

R3 796 totalSuperTravel
no bed type specified
no bed type specified

R4 417/night

R4 417
no bed type specified
no bed type specified

R4 500/night

R4 500 totalKAYAK
Deluxe rooms(R1 826 - R7 264)
Deluxe room
no bed type specified
no bed type specified

R1 826/night

R1 826 totaltravelup
no bed type specified
no bed type specified

R1 849/night

R1 849
no bed type specified
no bed type specified

R1 917/night

R1 917
Double rooms(R2 404 - R6 085)
Double room
no bed type specified
no bed type specified

R2 404/night

R2 404 totalStayforlong
no bed type specified
no bed type specified

R2 426/night

R2 426 totaltravelup
no bed type specified
no bed type specified

R2 473/night

R2 473
King rooms(R6 322)
King room
1 king bed

1 king bed

R6 322/night

R6 322
Superior rooms(R3 879)
Superior room
no bed type specified
no bed type specified

R3 879/night

R3 879 totalStayforlong
Standard rooms(R2 046 - R8 056)
Standard Room
no bed type specified
no bed type specified

R2 046/night

R2 046 totalSuperTravel
no bed type specified
no bed type specified

R2 417/night

R2 417 totaltravelup
no bed type specified
no bed type specified

R2 551/night

R2 551

Amenities at Bluebay Grand Esmeralda

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24-hour front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle hire
  • Canoeing
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Windsurfing


  • Wi-Fi available in all areas
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Sauna


  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Spa bath
  • Toilet
  • Toilet paper


  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Telephone


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Trouser press
  • Iron and ironing board

Family friendly

  • Cribs available
  • Child pool
  • Kids' club
  • Complimentary breakfast
  • Playground

Media and entertainment

  • Cable or satellite TV
  • Radio
  • Library
  • TV


  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Coffee machine

Accessibility and suitability

  • Multi-lingual staff
  • Designated smoking area
  • Disabled access


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking


  • Computer use available
  • Fax/photocopying


  • Aerobics
  • Fitness centre

Reviews of Bluebay Grand Esmeralda

OkayBased on 585 verified guest reviews

Time of Year:
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Newest first
6,0 Okay
Cons:Entertainment - same show for several years now and no live entertainment after the nightly show
5,1 Fair
Pros:They had a variety of places to eat on site.
Cons:Staff was rude, the place smelled of waste and the ocean was filthy and unswimmable with all of the seaweed waste accumulation.
3,7 Poor
Pros:Mexican food was good. They gave out coconuts every other day.
Cons:Rooms were moldy and full of mosquitoes. Black mold was found in walls and curtains. Some staff expect you to tip then even though this is an all inclusive resort where taxes and tips are included in the price.
9,7 Wonderful
Pros:The food is amazing many choices to try different foods. The staff is very friendly, helpful and over all did a great job. We were very impressed with how everyone went out of their way to make our time there memorable.
Cons:There are not designated smoking areas and sometimes hard to avoid smoke. The shows at night are very fun and entertaining, but was very hot and smokey.
6,8 Okay
Pros:Steakhouse was excellent. The shuttle to Playa Del Carmen was only 65 pesos each way. Very convenient.
Cons:The beach is terrible. I know this isn't the resorts fault, but unfortunately for them, the beach is part of the experience.
8,0 Very Good
Pros:The grounds were immaculate. The pool was very nice, and there were always chairs available during my stay, no matter what time of day it was. (I stayed between April 28 - May 5). My room was great as well, a nice walk-in shower, good AC, a mini-fridge stocked daily with water, soft drinks, and beer. The room was a ground level garden view room, which I highly recommend. The ground floor rooms have a nice large patio, compared to the upper floors which have a smaller balcony. The food was also impressive. I'm a vegetarian, so I sometimes worry about choices, but there was always plenty of options at the buffets. At the A La Carte restaurants there were fewer choices, but that's to be expected.
Cons:I found that sometimes the service was a bit lacking. This is often rare when visiting Mexico, as in the past I have found that the staff are generally quite eager to please. There were some good staff members of course - we had all lovely servers at the buffets, and Mario, who cleaned our room, was excellent. However, we encountered a number of average and below-average employees during our stay, at the front desk there were a couple unpleasant people, as well as some of the bars throughout the resort. It seemed the bar staff gave service depending on how well they were being tipped. The beach is also a bit of a let down, brown water with a large amount of seaweed washing ashore - but hey, it's nature, you can't really complain. It was nice that the traveling salesmen who patrol the beaches were not allowed to come ashore. They waited at the water line and called out to come a see their products, but they didn't bother you while you sat on your lounge chair in the sand. On the other hand, I found the resort photographers fairly pushy. When relaxing at the pool they come around and force people to take photographs wearing sombreros, holding iguanas - that sort of thing. Maybe some people enjoy this, but I prefer to sit in silence and read my books and they were incredibly pushy, they wouldn't take no for an answer!
3,4 Poor
Pros:The rooms were clean.
Cons:Every single staff there seemed to lack management and quality service. When escalated, manager did not take ownership and try to resolve issues.
8,0 Very Good
Pros:Pools were large, food was good. Staff was excellent.
Cons:Beach had lots of weeds in water. Not sure if it was just a nature thing, but the staff cleaned it every day.
7,7 Good
Pros:Food was great and rooms were comfy
Cons:The facility is just too big and hard to navigate at times. Stayed in Mexico many times and there are better places to stay for the same price.
9,4 Wonderful
Pros:The staff was very friendly and cooperative. The facility was very clean. The staff always keeping everything clean and stocked. We enjoyed using the gym.
Cons:Our room was very nice and more than what we expected. The only negative was the bed seemed broken. It had a dip on one side. At the end of the day we were so tired, we didn't say anything. but I'm sure they would have done something. Maybe staff should keep an eye on the state of the furniture. Also the water in the pool was very very cold. We couldn't stay in it. But the beach made up for it.


Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque Natural Tres Ríos0.6 km
  • El Camaleón Mayakoba Golf Club2.2 km
  • Playa Maroma6.4 km
  • Playa Paraíso8.5 km
  • Mamita's Beach Club9.4 km
  • Muelle Navega9.8 km
  • Parque 28 de julio10.3 km
  • Playa principal de Playa del Carmen10.5 km
  • Calle Quinta Avenida10.5 km
  • Yucatek Divers10.6 km
  • Aviario Xaman Ha11.5 km
  • Playacar Golf Club12.5 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Bluebay Grand Esmeralda

  • Bluebay Grand Esmeralda is located at Carr. Chetumal - Puerto Juárez Km 300, 10,6 km from the centre of Playa del Carmen. Parque Natural Tres Ríos is the closest landmark to Bluebay Grand Esmeralda.

  • Check-in time is 15:00 and check-out time is 12:00 at Bluebay Grand Esmeralda.

  • Yes, Bluebay Grand Esmeralda offers free Wi-Fi.

  • Yes, Bluebay Grand Esmeralda offers free parking.

  • Bluebay Grand Esmeralda is 22,1 km from Cozumel. Bluebay Grand Esmeralda is 39,9 km from Cancun.

  • Yes, Bluebay Grand Esmeralda has a pool on-site.

  • KAYAK scours the web for all room deals available at Bluebay Grand Esmeralda in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Bluebay Grand Esmeralda and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Bluebay Grand Esmeralda.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

10,6 km

Location rating


Nearest airport


Distance to airport

39,9 km