Bluebay Grand Esmeralda

5 stars
Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 877 4500
7,1
Good
based on 1558 reviews
1 558 reviews
Sun 24/5
-
Mon 25/5
2 guests, 1 room
Deals from
R1 892
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
R1 892
Double room
R2 486
Standard Room
R2 654
42 more Bluebay Grand Esmeralda deals
42 more Bluebay Grand Esmeralda deals
Pool
Other
Building
Other
Other
Other
Pool
Other
Restaurant
Gym
Bathroom
Building
Bedroom
Other
Outdoor view
Other
Other
Bathroom
Balcony
Other
Outdoor view
Lobby
Other
Other
Other
Room amenity
Other
Room amenity
Conference room
Photos of Bluebay Grand Esmeralda
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Playa del Carmen, BlueBay Grand Esmeralda is within a 40-minute drive of Cancun International Airport and provides a Jacuzzi, a private beach and an outdoor pool. It has a gym, as well as an all-inclusive meal plan, a sauna and outdoor tennis courts.

Those staying at the resort have access to a hair salon and a beauty centre. It offers babysitting services, a currency exchange and a reception that operates around the clock. It also has superb facilities for business meetings and events.

The air conditioned rooms at BlueBay Grand Esmeralda are elegant and provide a flat-screen TV, a mini bar and a private bathroom. A ceiling fan, ironing facilities and an alarm clock are also available to guests.

Those staying at the resort can sit down to a unique dining experience at the on-site restaurant, ideally situated for those who want to stay nearby when looking for a bite to eat. Each evening, guests can relax in the cosy lounge bar.

7,1
Good rating
Based on 1 558 verified guest reviews

Latest deals for Bluebay Grand Esmeralda

Sun 24/5
-
Mon 25/5
Double room
bed type unknown
R2 486
nightly with fees
1 twin bed
R2 703
nightly with fees
bed type unknown
R5 084
nightly with fees
Deluxe room
bed type unknown
R1 892
nightly with fees
bed type unknown
R2 131
nightly with fees
2 double beds
R2 246
nightly with fees
Standard Room
bed type unknown
R2 654
nightly with fees
bed type unknown
R2 654
nightly with fees
bed type unknown
R2 670
nightly with fees
Superior room
bed type unknown
R2 738
nightly with fees
1 twin bed
R5 458
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Bluebay Grand Esmeralda

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Things to do

  • Gift shop
  • Bicycle hire
  • Canoeing
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Shopping
  • Pool table
  • Windsurfing

Family friendly

  • Cribs available
  • Child pool
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels
  • Pool with a view

Bathroom

  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

General

  • Family rooms
  • Sea view
  • Garden view
  • Telephone
  • Pool view
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Media and entertainment

  • Radio
  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Designated smoking area

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying

Reviews of Bluebay Grand Esmeralda

7,1
Good
1558 verified ratings
Wonderful
523
Very good
232
Good
246
Okay
127
Fair
144
Mediocre
84
Poor
202

Summary of reviews

Guests say
Guests frequently praised the friendly and attentive staff, as well as the cleanliness and size of the pool. However, many reviews pointed out significant issues with service quality, cleanliness, and restaurant food. Bed comfort and room conditions were also commonly mentioned negatively. Overall, the hotel has some positive aspects but is overshadowed by maintenance and service shortcomings.
AI-generated from customer reviews
Pool7 out of 10
Bed Comfort3.5 out of 10
Restaurant2.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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All reviews

6.0
Okay
Kelly, Jan 2020
Cons (-) Entertainment - same show for several years now and no live entertainment after the nightly show
5.1
Fair
Grizzy, May 2019
Pros (+) They had a variety of places to eat on site.
Cons (-) Staff was rude, the place smelled of waste and the ocean was filthy and unswimmable with all of the seaweed waste accumulation.
3.7
Poor
Alberto, May 2019
Pros (+) Mexican food was good. They gave out coconuts every other day.
Cons (-) Rooms were moldy and full of mosquitoes. Black mold was found in walls and curtains. Some staff expect you to tip then even though this is an all inclusive resort where taxes and tips are included in the price.
9.7
Wonderful
Anonymous, Sept 2016
Pros (+) The food is amazing many choices to try different foods. The staff is very friendly, helpful and over all did a great job. We were very impressed with how everyone went out of their way to make our time there memorable.
Cons (-) There are not designated smoking areas and sometimes hard to avoid smoke. The shows at night are very fun and entertaining, but was very hot and smokey.
6.8
Okay
Anonymous, Jul 2016
Pros (+) Steakhouse was excellent. The shuttle to Playa Del Carmen was only 65 pesos each way. Very convenient.
Cons (-) The beach is terrible. I know this isn't the resorts fault, but unfortunately for them, the beach is part of the experience.

Location

Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club2.2 km
  • 5th Avenue7.8 km
  • Guadalupe Church8.1 km
  • Playa Paraíso8.4 km
  • O2 Mexico9.2 km
  • Mamita's Beach Club9.6 km
  • Beyond Diving9.6 km
  • Mexico Blue Dream9.6 km
  • La Fe9.7 km
  • Parque 28 de julio10.4 km
  • Albertos SCUBA10.8 km
  • Terminal Marítima de Playa del Carmen11.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Bluebay Grand Esmeralda

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Bluebay Grand Esmeralda

  • How long should you stay at Bluebay Grand Esmeralda? KAYAK users usually book their rooms here for 18 days.

FAQs when booking at Bluebay Grand Esmeralda

  • Where is Bluebay Grand Esmeralda located?

    Bluebay Grand Esmeralda is located at Carr. Chetumal - Puerto Juárez Km 300, 10,8 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Bluebay Grand Esmeralda.

  • When is check-in time and check-out time at Bluebay Grand Esmeralda?

    Check-in time is 15:00 and check-out time is 12:00 at Bluebay Grand Esmeralda.

  • Does Bluebay Grand Esmeralda offer free Wi-Fi?

    Yes, Bluebay Grand Esmeralda offers free Wi-Fi.

  • Does Bluebay Grand Esmeralda offer free parking?

    Yes, Bluebay Grand Esmeralda offers free parking.

  • How far is Bluebay Grand Esmeralda from the airport?

    Bluebay Grand Esmeralda is 22,5 km from Cozumel. Bluebay Grand Esmeralda is 39,7 km from Cancun.

  • Does Bluebay Grand Esmeralda have a pool?

    Yes, Bluebay Grand Esmeralda has a pool on-site.

  • How does KAYAK find such great Bluebay Grand Esmeralda hotel deals?

    KAYAK scours the web for all room deals available at Bluebay Grand Esmeralda in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Bluebay Grand Esmeralda and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Bluebay Grand Esmeralda.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Ocean Maya Royale - Adults Only8.6 Excellent (1 176 reviews)0,52 kmPrivate beach, no minors, snorkellingR3 287+
4-star hotel
Kimpton Tres Rios - All Inclusive by IHG
0,58 kmR4 505+
4-star hotel
Hyatt Zilara Riviera Maya8.3 Excellent (408 reviews)0,75 kmAdults only, Outdoor pool, beachfrontR4 355+
5-star hotel
Blue Diamond Luxury Boutique Hotel Adults Only6.9 Good (330 reviews)1,47 kmPrivate beach, snorkelling, Outdoor poolR5 320+

Cheapest

See cheapest stays in Playa del Carmen
5-star hotel
Ocean Maya Royale - Adults Only8.6 Excellent (1 176 reviews)0,52 kmPrivate beach, no minors, snorkellingR3 287+
4-star hotel
Hyatt Zilara Riviera Maya8.3 Excellent (408 reviews)0,75 kmAdults only, Outdoor pool, beachfrontR4 355+
4-star hotel
Kimpton Tres Rios - All Inclusive by IHG
0,58 kmR4 505+
5-star hotel
Blue Diamond Luxury Boutique Hotel Adults Only6.9 Good (330 reviews)1,47 kmPrivate beach, snorkelling, Outdoor poolR5 320+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
Rosewood Mayakoba9.6 Excellent (32 reviews)1,58 kmSnorkelling, Fitness centre, RestaurantR12 616+
5-star hotel
Ocean Maya Royale - Adults Only8.6 Excellent (1 176 reviews)0,52 kmPrivate beach, no minors, snorkellingR3 287+
4-star hotel
Hyatt Zilara Riviera Maya8.3 Excellent (408 reviews)0,75 kmAdults only, Outdoor pool, beachfrontR4 355+
5-star hotel
Blue Diamond Luxury Boutique Hotel Adults Only6.9 Good (330 reviews)1,47 kmPrivate beach, snorkelling, Outdoor poolR5 320+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,4
10,8 km
Cozumel
22,5 km

Everything you need to know for your stay in Playa del Carmen

Complete your trip to Playa del Carmen

Car hire in Playa del Carmen
Hotels in Playa del Carmen