Bluebay Grand Esmeralda

Km 300 Carretera Federal Chetumal - Puerto Juarez., 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 4500

Cheapest
rate per night

7,4

Good
based on 381 reviews
Bluebay Grand Esmeralda - Playa del Carmen, Quintana Roo, Mexico
Thu 5/13
-
Fri 5/14
Compare vs KAYAK |

Provider Nightly total
HOTELOPIAPV R1 160
Agoda.com R1 317
Stayforlong R1 319
HOTELOPIAPV
Agoda.com
Stayforlong

Good to know

Value for money

7,3

Distance to city centre

10,6 km

Location rating

7,6

Nearest airport

Cancún

Distance to airport

39,9 km

Rooms available at Bluebay Grand Esmeralda

Thu 5/13
Fri 5/14

Standard rooms

R1 761+

Bed type
Provider
Nightly base price
Unknown
R1 761 per night
Unknown
R1 789 per night
Unknown
R1 868 per night
Unknown
R1 870 per night
Unknown
R1 948 per night
Unknown
R2 042 per night
Unknown
R2 266 per night

Deluxe rooms

R1 387+

Bed type
Provider
Nightly base price
Unknown
R1 387 per night
Unknown
R1 401 per night
Unknown
R1 458 per night
Unknown
R1 484 per night
Unknown
R1 801 per night
Unknown
R1 871 per night
Unknown
R1 936 per night
Unknown
R2 034 per night
Unknown
R2 171 per night
Unknown
R2 422 per night
Unknown
R2 458 per night
Unknown
R2 649 per night
Unknown
R2 666 per night
Unknown
R2 679 per night
Unknown
R2 946 per night
Unknown
R3 042 per night
Unknown
R3 435 per night

Double rooms

R1 160+

Bed type
Provider
Nightly base price
Unknown
R1 160 per night
Unknown
R1 317 per night
Unknown
R1 319 per night
Unknown
R1 363 per night
Unknown
R1 384 per night
Unknown
R1 470 per night
Unknown
R1 786 per night

Reviews of Bluebay Grand Esmeralda

Pros

Cons

Traveller rating

6
4
3
2
1

Time of year

Traveller type

Show reviews that mention

+
amazing food in 100 reviews
staff great in 97 reviews
bad service in 39 reviews
hotel was good in 35 reviews
pool or beach in 25 reviews
playa del in 24 reviews
air conditioning in 18 reviews
good view in 12 reviews
device per in 10 reviews
mexican restaurant in 10 reviews
room was very nice in 10 reviews
booking com reservation in 8 reviews
last minute in 6 reviews
paint chips in 6 reviews
shuttle service in 5 reviews
many options in 4 reviews
never worked in 4 reviews
extra cost in 3 reviews
sing happy in 2 reviews
service was good in 1 review
  • Okay
    Jan 2020
    6,0

    Entertainment - same show for several years now and no live entertainment after the nightly show

  • Okay
    May 2019
    5,1

    They had a variety of places to eat on site.

    Staff was rude, the place smelled of waste and the ocean was filthy and unswimmable with all of the seaweed waste accumulation.

  • Mediocre
    May 2019
    3,7

    Mexican food was good. They gave out coconuts every other day.

    Rooms were moldy and full of mosquitoes. Black mold was found in walls and curtains. Some staff expect you to tip then even though this is an all inclusive resort where taxes and tips are included in the price.

  • Excellent
    Sep 2016
    9,7

    Amazing experience

    The food is amazing many choices to try different foods. The staff is very friendly, helpful and over all did a great job. We were very impressed with how everyone went out of their way to make our time there memorable.

    There are not designated smoking areas and sometimes hard to avoid smoke. The shows at night are very fun and entertaining, but was very hot and smokey.

  • Good
    Jul 2016
    6,8

    Good Time

    Steakhouse was excellent. The shuttle to Playa Del Carmen was only 65 pesos each way. Very convenient.

    The beach is terrible. I know this isn't the resorts fault, but unfortunately for them, the beach is part of the experience.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Bluebay Grand Esmeralda

Overview

Bluebay Grand Esmeralda in Playa del Carmen offers a tranquil retreat on the edge of the turquoise waters and shimmering coastline. There are four room options to choose from including the Deluxe Garden View, Deluxe Partial Ocean View, the Deluxe Ocean View, and the Vista Jardin Jacuzzi Suite. There is a large pool surrounded by palm trees that guests can enjoy while lounging in one of the nearby sunbeds complete with mosquito netting.

Room amenities include WiFi, a minibar, coffee maker, air conditioning, safe deposit box, and a hairdryer. TV programming and a phone are provided, as well.

There are several dining options available on the property, and guests can find gourmet Mexican options as well as a few regional favorites. The six restaurants are spread about the property to accommodate all of the guests. Those that enjoy a round or two of golf will appreciate the El Camaleon Mayacoba golf course. Plus the Blue Bay offers guided tours to areas around the property like those who explore the nearby natural deep pools which are great for snorkeling and scuba-diving.

The property does not allow any pets, but children are always welcome. The rooms are cleaned each day with fresh towels and bed linens supplied. The property accepts many different currencies including euros, U.S. dollars, Canadian dollars, and pesos. Guests can also pay with American Express, Banamex, Bancomer, Mastercard, Visa, and traveler's checks. The property is very highly rated with guests, getting high scores for location, rooms, reception, service, cleanliness, and dining options.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,4 Good

based on 381 reviews

7,7

Cleanliness

7,6

Comfort

6,9

Facilities

7,6

Location

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Bluebay Grand Esmeralda

Computer use available
ATM on-site
Business centre
Car hire
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Fan
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Ironing service
Laundry service
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Garden view
Shops (on site)
Room service
Heating
Tour desk
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Spa
Process in place to check health of guests
Hot tub
Child pool
Outdoor pool
Snorkelling
Evening entertainment
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Karaoke
Kids' club
Air-conditioned
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Trouser press
Complimentary breakfast
Free parking
Table tennis
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Pool with a view
Pool table
Private beach
Windsurfing
Bathrobe
Private bathroom
Garden
Designated smoking area
24-hour front desk
Storage available
Private parking
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Radio
Terrace/Patio
Disabled access
Beach towels
Towels
Safety deposit box
Sea view
Library
Shampoo
Shower
Shower cap
Snack bar
Socket near the bed
Alarm clock
Balcony
Spa bath
Body soap
Bottle of water
Telephone
Toilet
Toilet paper
Safe
Sauna
Coffee machine
TV
Conditioner
VIP room facilities
Wardrobe or closet

FAQs when booking at Bluebay Grand Esmeralda

Where is Bluebay Grand Esmeralda located?

When is check-in time and check-out time at Bluebay Grand Esmeralda?

Does Bluebay Grand Esmeralda offer free Wi-Fi?

Does Bluebay Grand Esmeralda offer free parking?

Does Bluebay Grand Esmeralda offer free airport shuttle service?

How far is Bluebay Grand Esmeralda from the airport?

Does Bluebay Grand Esmeralda have a pool?

Photos of Bluebay Grand Esmeralda

Bluebay Grand Esmeralda - Playa del Carmen - Building
All photos (14)
Bluebay Grand Esmeralda - Playa del Carmen - Building
Building (1)
Bluebay Grand Esmeralda - Playa del Carmen - Bedroom
Bedroom (5)
Bluebay Grand Esmeralda - Playa del Carmen - Pool
Pool (2)
Bluebay Grand Esmeralda - Playa del Carmen - Beach
Beach (1)

Location

Most popular landmarks

  • Parque Natural Tres Ríos0.6 km
  • El Camaleón Mayakoba Golf Club2.2 km
  • Playa Maroma6.4 km
  • Playa Paraíso8.5 km
  • Mamita's Beach Club9.4 km

Nearby hotels

Closest

8,7 Excellent (511 reviews)
0,44 km
R2 102+
8,7 Excellent (131 reviews)
0,52 km
R6 571+
8,3 Excellent (113 reviews)
0,62 km
R2 971+

Cheapest

8,7 Excellent (511 reviews)
0,44 km
R2 102+
8,3 Excellent (113 reviews)
0,62 km
R2 971+
8,4 Excellent (66 reviews)
1,63 km
R3 895+

Most recommended

10 Excellent (5 reviews)
1,58 km
R14 977+
8,7 Excellent (511 reviews)
0,44 km
R2 102+
8,7 Excellent (131 reviews)
0,52 km
R6 571+