Philadelphia hotels near Franklin Court

Cons: We a very pleasant first stay at the Loews. Thank you.

Cons: Room was dated, furniture banged up, sheets had stains, mattress was a bit springy

Cons: I didnt like the BED BUGS I got whil e there

Cons: Restaurant is kept too cold and makes the food grow cold quickly. Also the staff want to impose their wishes upon the client, by insisting the client sit somewhere instead of allowing the choice to the client. In this case it was a mere nuicianse as my party & I instisted more to sit where we liked.

Cons: General lack of service-orientation among staff (many were impolite or at least brusque - not the kind of attitude you get at luxury hotels) Everything (except room service) closes early Valet takes forever to drop car and get it out - very poorly managed Not a lot of services available

Cons: Dust covered the room and the toilet had cardboard trash in it upon arrival. Staff took care of the problem after being notified. The cost for parking at $45.00 a night was ridiculous.

Cons: Expensive parking.

Cons: Air conditioning was bad, after repair it was barely adecuate

Cons: The toilet in our room wasn't flushing properly. Luckily, the staff gave us another room almost immediately. The steam room in the men's locker room was out of service for repairs. Hopefully, that will get repaired soon.

Cons: 4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.

Cons: Cost of parking. $38 a night, plus 20% tax, plus $12 if you have a "oversized" vehicle

Cons: Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!

Cons: The hotel parking was outrageous. The room was warm. It never seemed like the airconditioner turned on. The bed was large and very comfortable but there was no top sheet, only a comforter which got very warm in the night.

Cons: I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.

Cons: Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.

Cons: I little pricier than I would have liked.

Cons: My room was mainly clean but I felt like certain surfaces needed another wipe.

Cons: Had a prepaid reservation for Sofitel and arrived a day late due to a family emergency. I did not have time to call the previous day and when I arrived the manager said they had cancelled my reservation, charged me for one day and that he 'would help me find another hotel.' Pathetic, at least could have called me before they cancelled my reservation. Never stay at the Philadelphia Sofitel again.

Cons: Nothing. I would easily stay here again if I can find a good rate.

Cons: Te walls are paper thin. You can hear what everyone is doing around you.

Cons: Everything was great!

Cons: There were many stains on mattresses, Knicks on walls and doors, bedside glasses were not cleaned/replaced each day, gym was filthy with sweat stains on machines and equipment and floor. This hotel is desperately in need of an upgrade/remodel

Cons: Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.

Cons: I love the amazing service and delicious food like the squash soup that Sofitel offers in their dining area. I appreciated that when I asked about my boarding pass being printed out Anthony from the front desk immediately went there and did it within 30 seconds for me. The staff, from the maid service to the front desk to the waitresses to the hostess to the Bellman, are all incredibly friendly warm helpful but appropriate.

Cons: Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy Other was we went to happy hour and the price was not honored

Cons: Rooms not quietly. Could hear all traffic from the street and noise from other rooms and I was on the 9th floor. Would like to see Sonesta to replace those thin windows with something better.

Cons: I have no complaints. This place was awesome.

Cons: Valet parking short staffed, chaotic, disorganized, long waits, long car line when we arrived. Decor and ambience not my taste. Lobby is not inviting or calm. Room was hot but with a terrible cold draft near window.

Cons: The Art Bar left a lot to be desired. Poor food and service.

Cons: Lots of construction. Our recently renovated room was dingy in the bathroom already. Elevators taped up and walls exposed in the public areas (like hallways).

Cons: It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.

Cons: N/A

Cons: Construction at an adjacent building seemed to go on all night long. Unable to have any silence or sleep. And then there was a taxi "horn-honking" demonstration in opposition to Uber. Worst hotel experience of my life.

Cons: The room was a tad too small for me.

Cons: Room are not very sound proof.

Cons: High price but worth it.

Cons: The elevator was way to slow. We waited 10 minutes for the elevator at 5 in the morning and almost missed our Uber reservation.

Cons: I needed a conditioner refill im my shower.

Cons: Check in process.

Cons: Daily parking was over $40/night

Cons: I did not like how my room seemed like no one even checked it. The light switches coming into the room were not connected to anything, the smoke detector was dangling from its wires. The outlet next to the bed wasn't even connected to the wall so when I went to pull out my charger I pulled out the outlet as well. The heater in the bathroom also looked old, and stained. And the bed sheets had rips in them. The the amount of money that I spent on that one person room, I would have expected that it would have been a little better looked after.

Cons: This hotel is unsusuccessfully trying to be a luxury hotel, which it does look like. Looks aren't everything though. The way you're treated by the staff is most important in a luxury hotel. This where the Warwick falls flat on its face. The "doormen" never acknowledged us going in or out. When the bellman showed us to our room, we asked where the ice machine was, instead of filling our ice bucket, he showed us where we could get our own ice--pretty classy guy. Now for the maid service: When we showered the first morning, there ware only two hand towels, one of which we had to use as a bath mat. My husband asked one of the maids on our floor for a couple more hand towels. Her reply was that she had none! We had to call housekeeping to ask for extra hand towels and a bath mat. When our room was done that morning, we got a bath mat, but no hand towels. They also failed to replace our coffe, coffee cups and drinking glasses. We were givien an hour extension for check out, but our maid knocked on our door three times to ask when we were checking out. All three times she knocked on the door were before noon! If Radison wants to run this hotel as a high-end hotel, they need to actually train there entire staff how to serve their guests.

Cons: Hotel was late getting my room ready. Tried to check in at 3, was told a room would be ready in half an hour. They never called to say it was ready, but when I went back to the desk at 5, they had plenty of rooms. Also, asked about complimentary airport shuttle and was told there was one every 30 minutes. Shuttle was on time, but the driver insisted it was not complimentary, charging me $10 when I got to the airport. Didn't have time to argue, but front desk should have been clear when I asked about a "complimentary" shuttle.

Cons: This stay (our 4th, but first since it's no longer a radisson) we encountered a MAJOR problem at 4am, and with two young children to be displayed in the middle of the night without our belongings was awful. The night staff and cleaning staff were great but the manager on duty was unbelievably awful, as if we inconvenienced her when her shift started at 8 -- 4 hours after we started dealing with the issue. Instead of commiserating with awful circumstances and asking how we could be helped to be comforble, she mostly left us to or own devices to figure out clothing, food, and basics for two little children who'd been up all night, and had to be pressured to provide basic information about a plan for us to be able to leave. Unreal.

Cons: Safety: We checked in with several couples. One couple opened the door to their room after checking in and heard the TV on and saw someone's work boots on the floor by the bathroom. The hotel clerk had given them the keys to someone else's occupied room! The next morning, someone opened the door to my husband's and my room while I was sleeping. I called out my husband's name and the person closed the door. My husband ran out of the bathroom and checked the hall, but no one was there. Thank goodness we had closed the extra security slider so they could only open the door about an inch. Otherwise, who knows what would have happened. After that, we were anxious the whole morning until checkout. Thank goodness our stay was only one night.

Cons: The shower took a considerable amount of time to heat up to a comfortable temperature, so just keep that in mind before you jump in and rush through a lukewarm shower. The in-room refrigerator was a nice touch but it actually wasn't set to cool, which we didn't realize until our leftovers spent the night in it. Our room was about 40 feet down the hall from the elevator bank, but we could hear the ding they make when the elevator arrives pretty clearly.

Cons: Better communication between the doorman and bell staff. Fd and valets were very pleasant. Seems the hotel missed the basics of check in and had ample time for the Fd to pass on guest last name from team member to team member. Missed making a good stay to a great stay, it just felt like everyone was just going through the motions. I cannot remember anyone's name as they did not use their name or ours. Doorman older white haired was very rushed and had several people calling on him. He seems like a seasoned veteran, but why is he assigned/called from the FD to come from the front drive, pull stored luggage out inside, then we had to request a bellman who showed up a few minutes later to add the luggage to a bell cart and then take me upstairs doesn't make much sense operationally. No eye contact or name recognition he some how dropped off my bags without even stopping (doorman). At the time (slow time) several front desk employees could have done this task, passed on any tip, put the luggage on the cart and let us know the bellman would be right up so we could relax. Bellman was very nice when we arrived, he had nothing to keep the door open so I held the door, could have been a good time to go over the room options or thermostat as it was very cold in the room and outside.

Cons: We checked in at 4pm. Hotel check in time is 3pm. The desk clerk told me our room wasn't quite ready and that we could wait or upgrade to a better room. Here is my summary of the conversation: Clerk: "Sorry, you're room isn't cleaned quite yet. You may wait about 20-30 minutes or we can upgrade your room" Me: "It's past 3pm, right? (I look at my watch). Yes it's 4pm. Check in time is 3pm, right?" Clerk: "Yes. We had a lot of check outs today and our cleaning staff is doing their best" Me: "Is the upgrade free?" Clerk: "No, it is $30" Me: "So, I reserved a room but it's not ready after your hotel's published check in time, and you want ME to pay YOU so I can check into a room now?" Clerk: "Hmmm. Let me look again, maybe something else is available. Oh yes, there is an open room. I'll check you in now". How many people would have paid the extra $30? Probably many would have. Seemed shady to me that she was able to find an available room after I declined the upgrade. I felt like I was in that Seinfeld episode where Jerry reserved a rental car and they don't have his car available. Other than this interaction, which unfortunately was my very first interaction at the hotel, our stay was great. Would stay here again, pending they reserve, and hold, a clean room for me to stay in.

Cons: Well first things first, the room smelled overwhelmingly like cigars, and i know because i smoke them. Second, they never advised me that parking was not included with the room. Had they let me know i would have parked it on the street because it was only going to be parked for about 8hrs(got there at 2am and left at 10am). Instead they charged me 80$ for two nights of parking(again i was there for only 8 hours) and then to add insult to injury they damaged my car which i didnt realize until after i left because i was in a hurry to make a meeting. I have called them 6 times and left them 3 separate messages to return my phone call to no avail. I have never been to a hotel that looked so great but preformed so poorly on all accounts. I would have rather stayed at a holiday in express.

Cons: Unorganized. Didn't have us on the maids schedule so she thought the room was vacant. They lost track of our car (valet parked) and took 45 min to get it. Messed up our dates so that they checked us out a day earlier than we had scheduled. They fixed all of these things graciously. The valet parking attendants on one (of three) days were very annoyed to be doing their job. The room was tired, but clean enough. The refrigerator didn't work so we had to keep ice buckets to keep my son's milk cool.

Cons: I think the bathroom needed a more thorough cleaning. Also,the towels were not very fresh. There was wine stain or something near the work desk area that needs to be clean. Honestly it ust didn't seem like the room was well cleaned well.

Cons: A little dated and the front desk is a little all over place

Cons: We had 15 rooms for my daughters wedding. Our room at check in had a dirty coffee cup and used toothbrush at the sink. We had the room re cleaned but imagine how I felt as mother of the bride when 3 others were talking about their dirty room at the rehearsal dinner! The worst room was a aunt who's bed was made with dirty sheets, tv on, trash on floor and dirty bath. Gross

Cons: Paid all that money for a room with walls so thin we could hear everything happening outside the room including dumpsters being emptied at 2am

Cons: There was a lack of food amenities, only 2 higher end restaurants with limited open availability. Small coffee area with some snacks.

Cons: They didn't have my reservation and they charged me $281 in addition to the $206 I paid to getaroom. I explained that and showed my reservation to the desk clerks when I arrived and when I left and the t have still not removed the extra charge.

Cons: Plumbing in the bathroom was a little slow tot drain....

Cons: Like most urban hotels, the walls were thin. I was able to hear the music being played in the rooms next to mine. Thankfully, this was early in the evening.

Cons: We stayed because of a great, last minute deal but think it may be a bit on the expensive side. That said, it is in an ideal location and is lovely inside so you are getting a good value.

Cons: Expensive, not as many amenities as other hotels up the street

Cons: Racist white staff.