Philadelphia hotels in Southwest Philadelphia

Cons: Hotel starting to show its age, room smelled damp, restaurant food not hot.

Cons: Additional charge for Wi-Fi. Its 2014!

Cons: $4.50 for a bottle of water

Cons: Hair dryer was kind of old and didn't dry efficiently, no free WiFi, $$$ parking, not enough bath towels in room.

Cons: No free Wi-Fi!! Quite expensive compared to other local options. Am I really paying a $80 dollar premium just to be able to walk to the hotel through the terminal? They also had no guide to the hotel amenities in the room, so I had no idea if there was a vending machine without going around the floor to look for it.

Cons: There was absolutely no water pressure in the shower; made the quick shower in the morning not so quick (or wakening)

Cons: No complaints !!

Cons: Bathroom sink would not drain upon arrival. I called the front desk and was put on terminal hold, even though the hotel was practically empty. Finally fixed the problem my self by climbing under the sink. The front desk never called back. Signage in room to talk about how/when the room was last cleaned/disinfected would have been helpful.

Cons: Parking

Cons: No much to eat

Cons: Room and general facilities were not well maintained, dirty, or even non functioning.

Cons: Staff is horrible not friendly or kind at all. Expensive for the poor quality of customer service.

Cons: You could here other people talking in other rooms, and out room had a huge crack in the wall that someone looks like they punched through. We also had to pay to park overnight in a gated lot.

Cons: Hotel refused to honor points (I’ve been a Hilton Customer 39 years) because stay was booked through a third party. Room was never cleaned even after a request directly to the housekeeper. Teenagers running up and down hallways until 4am. Took over an hour of arguing with management to obtain lodging despite a confirmed reservation 3 weeks in advance. I will be contacting Hilton today as well. I cannot recall ever being treated with more condescension and lack of decency. Advice - Do Not use a 3rd party booking - I ended up spending $475 for 2 nights in a Hampton Inn!!! (I’m still trying to figure that out but room was prepaid through Cancelon) apparently tacked on fees. I highly recommend staying anywhere BUT here. There are probably over a dozen hotels within a mile you should consider any of them. The ONLY possible advantage is that there is a Ruby Tuesday next door. It’s isn't great either but you can get something if you have to arrive too late to find anything else suitable.

Cons: No fridge in the room.

Cons: No help with baggage

Cons: Price was a little steep.

Cons: Bathtub had draining issues

Cons: Free breakfast was not good. Price for the room was high enough that the breakfast could be improved. Poorly prepared hot food.

Cons: The hotel needs updating. The room was not tech friendly - lacked USB ports and enough outlets. The carpeting is very worn. The bed was ok, but a little too soft - perhaps just needing newer mattresses. However, everything was clean and well maintained for the age of hotel.

Cons: nothing

Cons: Worn out. Run down. Awful bed.

Cons: BED WAS UNACCEPTABLE

Cons: Walls in the rooms are thin - bring earplugs if you don't want to hear what's going on next door...

Cons: The fact I was woken up by the next room having a shower. Hearing the plumbing of the next room was very unpleasant.

Cons: Wrong hotel, non refundable. Won’t use kayak again.

Cons: A member of the cleaning crew barged into the room without knocking. This happened 2 times but the desk manager promise reward for the inconvenience. I did appreciate that very much

Cons: The booking company switched my hotel when I landed at 1145pm and made me go to a different hotel, but then took over 30 minutes to confirm the change with me. As a result, i had to go to a new hotel by myself which was not as good as the one I booked. It was a terrible travel experience and underscored why I never use third party sites like this to book hotels. I will never use this service again, based on my experience this week.

Cons: Paper thin walls and loud heating/AC unit makes for a restless sleep. Earplugs recommended if you are sensitive to noise. Food at sports bar received luke warm at best. As said, it was a busy night due to many flight cancellations and staff appeared thin. This may or may not be the norm.

Cons: Breakfast does not have vegetarian option.

Cons: Staff was very rude and not helpful at all. We had many bags, and no one willing to help us with our bags. Any time we asked about information regarding the area, the staff's responses we negative and unhelpful. In the morning when we left for the airport, no one available to help us with our many bags in the cold and snow, and staff was unwilling to unlock lobby door to make transport of our bags easier. Will never recommend this hotel or stay here again.

Cons: I couldn't cancel or reschedule or add additional dates. So I booked another hotel.

Cons: Could use a better sound barrier between floors.

Cons: Room was threadbare-- carpets frayed, wallpaper peeling, sink in bathroom cracked. Kitchen was mostly unusable because there was only one giant pot and one tiny pot. I chose the hotel because it had free shuttle to the airport and free breakfast. I needed to leave at 4:45am for the airport and the shuttle started at 5 and breakfast at 6 making my two main perks useless.

Cons: They charged me $70 extra for two nights. Supposedly you can't take the food from the dining hall to your room BUT there's kitchenettes in the room

Cons: Very dark parking lot, hard to find because the address is listed incorrectly almost everywhere. It's off Island Road.

Cons: Hard to find on GPS

Cons: Our room needed a remodel. It was clean but not super clean. Wall paper was peeling off. Carpet raised up in spots. The staff was not overly friendly or helpful. It seemed some workers were staying in the building. Not sure I felt very safe.

Cons: The staff wasn't as informative as I'm used to. I had to keep asking questions that hotels just usually tell you. I was never told the shuttle to the airport only runs every 30 minutes which ended up making us late to the airport. Outdated bathroom fixtures and millwork.

Cons: After reading other recent reviews, it seems the hotel is probably going out of business / bankrupt. There is still no cable and now no internet. Front desk showed up about 5 minutes after I arrived & informed me of this as I attempted to check in. Grass is at least 2-3 ft high. Buildings look poorly maintained. Front desk staff referred me over to the hotel next door who was visibly angry and refused to serve me when I showed up without a reservation stating Hawthrown Suites sent me over.

Cons: I drove to Philly for my aunts funeral. The outside door of the hotel was locked when I arrived which indicates the area is not safe. My son needed cover because it was not in the room. When we called, he was told to come down stairs and get it. The next morning, when we went down for breakfast, there were muffins that were dry and hard, and packaged oatmeal. There was no juice only coffee. In addition, the smell of marijuana filled the hallway. When we went back to the room, I called the front desk for an iron that was working as the one in the room was broken. 20 minutes later, after we were dressed, the iron arrived. If I had a choice, I would not stay at this Extended Stay again.