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Philadelphia hotels near Philadelphia Zoo
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Best Philadelphia hotels near Philadelphia Zoo
Located in University City, this boutique hotel is within a 15-minute walk of University of Pennsylvania, Drexel University and Children's Hospital of Philadelphia. Walnut Street and Mutter Museum are also within 1 mile (2 km). 34th St. Station is 7 minutes by foot and 40th St. Station is 10 minutes.
Overall 9,1 Excellent
Based on 286 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
9,0
Excellent
10,0
Excellent
8,2
Pros: Comfortable and clean. Nice fitness center.
Cons: It's not cheap. Lobby staff did not seem happy.
Excellent
8,0
Pros: Comfy bed, room climate control worked well
Cons: Tap water tasted like a pond
Excellent
8,8
Cons: Hi price for overnight parking!
Excellent
8,2
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
8,0
Okay
5,1
Excellent
8,2
Excellent
10,0
Pros: Room was clean and cozy. Location is great especially to the hospital . Staff friendly and professional.
Excellent
10,0
Pros: Classy, georgous bathrooms, clean room, great beds, great staff.
Excellent
10,0
Pros: Excellent location, with many stores and restaurants in easy walking distance. Very classy lobby and dining area.
Excellent
8,2
Pros: Room was very nice! Had a mini fridge.
Cons: Shower door leaked making a big puddle and the drain didn't got down. Didn't have a room service menu or a list of phone numbers in our room. Parking was valet only and $40 a night! What a rip off!
Excellent
10,0
Pros: Lived the modern prairie style decor. Bell desk gentleman were excellent - went above and beyond helping my son and I as we visited nearby colleges, even got a bottle opener when we discovered our sodas were not twist off. Thanks!
Located in Old City, this luxury hotel is steps away from Independence Mall, Independence Hall and Liberty Bell Center. Pennsylvania Hospital and Jefferson University Hospital are also within 15 minutes. 5th St. Station is only a 2-minute walk and 8th St Station is 7 minutes.
Overall 8,9 Excellent
Based on 920 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
10,0
Pros: free coffee
Excellent
10,0
Excellent
10,0
Pros: Each and every corner of the hotel is just amazing. Love it!!
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
8,8
Pros: Staff was awesome. Our second room was amazing.
Cons: Our first room was noisy the shower didn't get hot and the valet was an hour wait to get your car
Excellent
9,7
Pros: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.
Cons: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.
Excellent
10,0
Pros: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!
Excellent
10,0
Excellent
10,0
Pros: I had a great experience staying at Monaco, from price to service everything was perfect.
Cons: I think they should have better pictures of the corner suite on there website, because there suite was better then the pictures shown.
Excellent
10,0
Pros: Great service, clean room, friendly staff, creative decoration of the room, the view was great
Cons: We should have booked an extra night
Good
6,2
Pros: Nice hotel, amazing location
Cons: These days every hotel should have free wifi, $12.99 a day is not acceptable when you can go to a budget hotel and get it for free
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
9,7
Excellent
8,2
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Pros: Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.
Excellent
10,0
Pros: We got the corner king spa room and couldn't be happier. The room was spacious, and the views made the room look even bigger. The bathroom was on point, and the big soaking tub was great. We usually stay closer to Rittenhouse square but we didn't mind this location too much, there is tons to do in this part of downtown! The staff was very friendly and made check-in and check-out a breeze.
Excellent
9,7
Pros: The hotel is next to the historic district. I visited 5 museums in one day—all within walking distance. i came back to the hotel to rest in between visits.
Cons: TV didn't work well.
Excellent
10,0
Pros: Room, hotel location comfortable
Cons: Staff friendly and helpful. Great location for walking
Excellent
9,7
Pros: We love the staff as they are professional and fun. They offer free happy hour and coffee in am! This is a big deal and makes people feel welcomed. The rooms are stylish and cozy! We had a 2 month and 14 month old children who loved it too!
Cons: Smaller elevators but it was doable...we just have 2 kids and a huge stroller ;)
Okay
5,1
Pros: Nice location for nightlife and history tours.
Cons: I receive a monthly check from the VA for a service connected disability -- my ONE night stay cost more than that entire check! And for what? I received no continental breakfast; parking is $50 a NIGHT; and my room with a king-sized bed was tiny. No idea if internet was included, as I was not given a password. I wanted to sit in my room and prepare for a speech I had to give, but, my absurdly expensive room did not come with a chair besides an ergonomically nightmarish desk chair. I had a ton of clothes because I was there for a three day wedding, so my hands were full. I received no bell-service, carried all my stuff to my room, and the keys didn't work; so I had to lug everything back to the front desk. Had to iron shirts for the wedding, the ironing board looked like it was bought from a yard sale. For the cost of this room, I expect quality amenities. Also, the bouncer for the rooftop bar, who looked a like a teenager, watched one of the wedding guests get assaulted, laughed, and did nothing. Honestly, we should've called the police. Posh and ostentatious, with little reward. Go somewhere else.
Excellent
9,7
Pros: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.
Cons: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.
Excellent
8,5
Pros: Great location for my work. Great restaurants in walking distance.
Cons: Nearly ruin my shirt with a rusty iron.
Excellent
8,0
Pros: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.
Cons: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.
Excellent
9,7
Pros: Location across from Independence Hall and near great restaurants In room honor bar Elegant lobby and sitting area.
Cons: A bit pricey.
Excellent
10,0
Pros: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.
Good
7,1
Pros: Sam, the doorman was exceptional. Ready, willing and able to give excellent customer service including: • Always pleasant and smiling • Providing accurate information on where to go--restaurants, ice-cream places, etc. • Took a personal interest in you--asked for and called you by your name The staff as a whole was generally quite pleasant. • View from the room to the park was great!
Cons: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.
Excellent
10,0
Pros: Slick decor with a wonderful bathroom and a fabulous view overlooking the historic district.
Good
6,2
Cons: I left an expensive piece of technology in the room and when I returned a couple hours later, the staff said they didn't find it.
Excellent
10,0
Pros: The location was great, close to everything. Also the room and bathroom was large for a city hotel. Lastly great customer service.
Cons: Nothing
Excellent
9,0
Pros: Very clean, comfortable, good bar/restaurant attached.
Cons: Only half of a shower door with no curtain so the shower head sprayed water all over the floor. Alice in Wonderland theme was a little much.
Excellent
10,0
Pros: Outstanding. Like all Kimpton hotels, the accommodations are uniquely hip and utterly luxurious. What stood out, above all though, was the customer service; the finest I’ve experienced to date. The staff is gracious and accommodating. They go the extra mile (and beyond) to make their guests comfortable. Also, the Japanese soaking tub, which sounds like one of those gimmicky add-ons, is life changing experience in itself. I cannot overstate the indulgent pleasure.
Cons: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown hotel, which serves as the cornerstone of the new Frenc h Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this 4-star Philadelphia hotel provides the ideal setting, just minutes from the convention center and historical attractions.
Overall 8,7 Excellent
Based on 1 240 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Sofitel staff was extremely attentive and they helped make my stay especially pleasant. The Concierge made perfect recommendations to restaurants (for both taste and ambiance) nearby that we could walk to, and their bell and valet staff were very helpful and always greeted us with a smile.
Good
6,0
Pros: I booked my stay with the Sofitel through Kayak and the hotel reservations staff completely LOST my pre-paid reservation. After I thought I had resolved this issue, the hotel staff charged me AGAIN for the reservation because the check out staff was different than the staff I worked with to check in. The staff does not communicate with each other. I will never book a room with this hotel again.
Excellent
10,0
Excellent
9,3
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
9,6
Pros: Very friendly staff, outstanding room in the category.
Okay
4,8
Cons: There were many stains on mattresses, Knicks on walls and doors, bedside glasses were not cleaned/replaced each day, gym was filthy with sweat stains on machines and equipment and floor. This hotel is desperately in need of an upgrade/remodel
Excellent
10,0
Pros: We stay at the Sovitel every time we travel to Philadelphia. They are pet friendly, have a great staff and a very convenient location for shopping or eating. They offer in/out service for parking. Great place to stay and would recommend the Sofitel if you are traveling to Philadelphia.
Excellent
10,0
Pros: Excellent location. Great bed. Gym was good
Excellent
10,0
Pros: The staff and service were impeccable.
Excellent
10,0
Pros: Great stay, great location
Mediocre
3,1
Pros: Having stayed before in a different city, I was really excited to stay at the Sofitel in Philadelphia. Sadly, the luxury hotel failed to provide any kind of world class hospitality that I am used to from this brand.
Cons: Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.
Mediocre
2,0
Cons: Had a prepaid reservation for Sofitel and arrived a day late due to a family emergency. I did not have time to call the previous day and when I arrived the manager said they had cancelled my reservation, charged me for one day and that he 'would help me find another hotel.' Pathetic, at least could have called me before they cancelled my reservation. Never stay at the Philadelphia Sofitel again.
Excellent
10,0
Excellent
10,0
Excellent
9,0
Excellent
10,0
Pros: Rooms were very comfortable and just big enough.
Excellent
8,0
Excellent
8,0
Cons: Te walls are paper thin. You can hear what everyone is doing around you.
Good
7,1
Excellent
8,8
Excellent
10,0
Excellent
10,0
Pros: The staff was the best part. They went above and beyond to make my stay the best it could be.
Cons: I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.
Good
7,4
Pros: The Sofitel in Philadelphia is in a great location. It has beautifully appointed rooms, and the staff are gracious and warm.
Cons: Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.
Excellent
8,0
Pros: Love the hotel and the location. The bar was nice and the French fries late night were amazing.
Cons: Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!
Excellent
10,0
Pros: The whole staff is professional and friendly. When they say hello,good morning or ask how your stay is going, it's all sincere. It doesn't sound like a chore or they're just doing their job, they really care!
Excellent
10,0
Pros: I love all the little extras that the Sofitel in Philadelphia provides… Waters that you don't pay for and offers of more water on request. A really comfortable chair to sit at at the desk, multiple outlets for electronic things, a good blow dryer, a fabulous bed for comfort, great decorating and design that is amazing.
Cons: I love the amazing service and delicious food like the squash soup that Sofitel offers in their dining area. I appreciated that when I asked about my boarding pass being printed out Anthony from the front desk immediately went there and did it within 30 seconds for me. The staff, from the maid service to the front desk to the waitresses to the hostess to the Bellman, are all incredibly friendly warm helpful but appropriate.
Excellent
10,0
Cons: Everything was great!
Excellent
10,0
Pros: Location is perfect for shopping and eating. Room was quiet, clean and comfortable. Staff were warm, welcoming and helpful. Loved the slippers, thick towels and soft sheets. Lanvin bath products - wow!
Cons: Nothing. I would easily stay here again if I can find a good rate.
Excellent
8,0
Pros: Everyone was friendly, my room was rather large and I enjoyed the ambience.
Cons: My room was mainly clean but I felt like certain surfaces needed another wipe.
Excellent
9,7
Pros: They found and provided a mailing tube for us so that we could pack a poster and didn't have to mail it home.
Cons: I little pricier than I would have liked.
Excellent
9,6
Pros: Luxurious and beautiful. The staff are very friendly and helpful. The lobby and restaurant are very well decorated and comfortable. The room bathroom is great, especially the shower. There was a Keurig and Bose stereo.
Cons: The hotel parking was outrageous. The room was warm. It never seemed like the airconditioner turned on. The bed was large and very comfortable but there was no top sheet, only a comforter which got very warm in the night.
Our Art Deco classic digs with a modern twist in the middle of Center City prove the perfect launching pad for exploring our Rittenhouse Square neighborhood and beyond. With easy access to a thriving culinary and arts scene, a tranquil urban park and multiple means of public transit, we can't think of a better place to call your Philly home. Inside our beautifully converted, 1920s building, you'll be quietly seduced by our luxurious amenities and air of intrigue. We can't wait to let you in on the secret.
Overall 8,7 Excellent
Based on 612 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: We loved the service and the wine hour. Great ambiance in the lobby. Will definitely stay at Kimpton hotels again.
Cons: None.
Excellent
10,0
Pros: Location. Friendly staff. Clean and well appointed rooms. Good coffee in the mornings; manager reception in the evening. Very nice bar with inventive cocktail menu.
Excellent
9,6
Pros: I liked the fact that the hotel is centrally located to shops, dining, and entertainment in Philly. We specifically stayed here to celebrate my birthday at nearby Amada, a tapas restaurant (Excellent food by the way!). A big plus was that there was no additional fees for having our dog stay. The hotel reminded me of the hotels in Northern Europe I've stayed in with the rooms being designed with very clean lines, wood, and metal. I liked the lobby area with the fireplace and hanging out with other people staying there with their dogs. Room was facing an alley way and it was very quiet. Bath was adequate size with full tub and shower. Definitely coming back and staying here for the Spring when the sun comes back out after all this snow!!!!! Good value overall.
Cons: Eat in breakfast was overly priced just like every other hotel on the planet. Seriously, $9 for two eggs?!?!?!?!?
Excellent
10,0
Pros: Clean, friendly and helpful staff. Great location.
Excellent
10,0
Excellent
9,4
Pros: Friendly and accommodating staff Plenty of nearby restaurants
Cons: No business center (but front desk was helpful)
Good
6,0
Cons: Very disappointing deluxe room
Excellent
8,8
Pros: Great located, clean and comfiy. pretty new rooms. Nice staff
Cons: No free wifi (pretty oldfashioned) No parking, 48 $ for one day valet was pretty expensive.
Excellent
10,0
Pros: Absolutely LOVED staying here. My boyfriend and I stayed here after the marathon. Bottled water when we arrived, champagne and the staff upgraded our room! We got there 3 hours earlier for check-in and because our Queen room wasn't ready yet and my boyfriend was visibly exhausted from the marathon, they gave us a King room that was ready. The rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic. Free wine social hour by the fire was incredible. Hotel is centrally located with a lot of great food surronding. We'lol be staying here anytime we're in Philly!
Cons: 18% gratuity and 5$ service charge placed on the food service is a bit excessive. The lady (who was so sweet) brought the tray into our room and had me sign a receipt that had a tip option on it. Just mad it a little uncomfortable. It didn't take away how amazing the food was though!
Excellent
8,0
Pros: Was exactly what we were looking for. Decent view, amazing location, comfiest beds ever. Room service all night... Snacks and drinks in bed. Perfection.
Cons: Having the room right next to another and being able to hear entire conversations... That was odd.
Excellent
10,0
Pros: The whole set up was lovely. The artwork in the hotel is great and the room is very clean and welcoming as well as the staff.
Cons: I got to Philly early but there wasn't an available room until the usual check in time, 3:00.
Excellent
10,0
Pros: I liked a LOT on December 12 Santa klaus with all the dogs around It Was simple delightfull. For me a 10 Star hotel. We spend 3 weeks and we enjoyed
Excellent
10,0
Pros: I have stayed at Kimpton hotels on the east and west coasts and I have always had an excellent stay. The rooms are clean and well decorated, the rates reasonable, the staff warm and welcoming and the customer service exemplary.
Excellent
9,7
Pros: I was traveling with my toddler niece and the staff was very helpful, accommodating and nice. We are very grateful.
Excellent
9,4
Excellent
8,0
Pros: Clean room, comfortable bed, friendly staff at front desk. Very good coffee available in lobby in morning. Good location.
Cons: We booked 12 rooms for bridal party for Friday and Saturday nights through Kayak, and also had arranged wedding block of 20 rooms through hotel. We were told by Kevin that bridal party could extend their stay to add Thursday night through the block, however when bridesmaid tried to do so, she said hotel did not cooperate and she booked a different hotel instead. Many of our booked rooms were not ready by hotel's check in time of 3 pm. Room and bathroom very small. Hotel was full during our stay; many long waits and delays with 4 elevators available.
Okay
4,0
Pros: Location
Cons: 1) Room was extremely small and uncomfortable. 2) AC Fan cycled on and off every 15 seconds or so keeping me awake during most of my first night there. I reported this to the front desk and asked that it be fixed, but was not. I had to turn off the AC the next two nights in order to sleep. 3) We had booked several rooms for a wedding party. Only 1 was available for check in at the advertised check in time. 4) Only 4 elevators for a 25 story building made getting from floor to floor very difficult. For example: getting coffee and ice (each available at only 1 location in whole hotel) took an unacceptably long time due to long elevator waits. 5) Staff was not very helpful. One of our guests left an item in another room. I had to follow up with lost and found 3 times before I was able to get it back. 6) in short...while I've stayed in many hotels in my life, this is one of the worst experiences I have had. Next time I will stay in a Red Roof or similar....my experiences there have been much better. This was certainly the poorest "value for dollar" that I've ever experienced.
Excellent
9,7
Pros: I always stay here completely love it great beds, rooms is large and comfortable and the onsite restaurant is top Notch! Will be back for sure
Cons: Room was a tad cold this time but only because it's winter and the room was on the outside facing wall of the hotel. I'd recommend an extra blanket if you're street facing with a few windows.
Excellent
10,0
Pros: The hotel was pet friendly
Cons: Hotel need a pool
Excellent
8,2
Pros: Central location. Courtesy, friendliness and eagerness of staff.
Cons: Coffee machine was initially delivered with only decaf coffee and black tea K-cups. Manager on duty stated that hotel had run out of regular coffee. Luckily, some was found and delivered shortly thereafter.
Good
7,1
Pros: My fiance and I visited for the holiday weekend. Staff was very friendly and helpful. Room ammentities were updated. Great views of city (of your on the right side of the building). king size bed was nice to have although it wasn't especially soft. Room was cleaned every afternoon for when we returned. They have decent free wine ever day between 6 and 7. The hotel lobby and elevators and hallways were nicely decorated, full of art.
Cons: Room size was just average, didn't have much if any more room compared to other hotels. The shower was nothing special, same size and same shower head I would find at a 2 or 3 star hotel. Nothing was inclusive except for a few toiletries you may have forgotten at home. We had a weird Brown smudge on one of our end table drawers that room service had to clean up. Only 4 elevators for 25 floors of rooms was bad, if your in the top floor like we were we had to stop at 4-5 floors going up or down before we arrived at our room or the lobby. Ice is Only on one flone which is extremely inconvenient. These negatives were a big let down, overshadowing the positives for the price you pay.
Excellent
8,8
Pros: Friendly staff. Good location.
Cons: $50 for valet parking. Still not sure where they parked the car....
Excellent
8,8
Pros: It was fine for an overnighter.
Cons: Room wasn’t ready 30 minutes after check in time. Bar credit was supposed to be applied but wasn’t until I inquired.
Excellent
8,5
Pros: The staff was very good and the location was excellent.
Cons: Our room was not ready until 45 minutes after the check time. The bed was not comfortable.
Excellent
10,0
Pros: We were in town for a wedding and gifted our reservation for Hotel Palomar to the newlyweds for the evening after their wedding. The staff at Hotel Palomar was fantastic- they quickly and easily added names to the reservation and a bottle of prosecco and lovely note was in the room when they arrived. They loved the room and we loved knowing they were well taken care of!
Cons: No complaints!
Excellent
10,0
Pros: My hubby and infant stayed at this hotel for new years day, and we loved our experience. It was convenient to downtown philly, our city view king was spacious for a downtown hotel, and the hotel extras, like happy hour, morning coffee, and all day hot cocoa were lovely!
Located in Center City, this hotel is within a 10-minute walk of Walnut Street, Rittenhouse Square and Mutter Museum. Reading Terminal Market and Pennsylvania Convention Center are also within 15 minutes. City Hall Station is 6 minutes by foot and 13th St. Station is 10 minutes.
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Overall 8,4 Excellent
Based on 2 359 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
9,7
Excellent
8,0
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
8,0
Excellent
8,2
Good
7,4
Pros: Good size rooms
Excellent
10,0
Pros: clean, nice staff, secured parking, spacious rooms, microwaves in room, no smoking, comfortable bed and sheets
Cons: Daily parking was over $40/night
Good
6,8
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,3
Excellent
8,5
Excellent
9,4
Good
7,0
Pros: Liked the staff - very nice. Also liked the reduced price for parking.
Cons: Lots of construction. Our recently renovated room was dingy in the bathroom already. Elevators taped up and walls exposed in the public areas (like hallways).
Excellent
10,0
Pros: The bed was so comfy!
Cons: I needed a conditioner refill im my shower.
Excellent
8,2
Pros: The bedding is super comfy and the overall look is modern and very pleasing. Great staff.
Cons: The room was a tad too small for me.
Excellent
8,5
Pros: Staff was very responsive in dealing with very loud neighbors. Great service!
Cons: High price but worth it.
Excellent
8,0
Pros: Clean & facilities are modern
Cons: Room is describe with "city view", only view is an office building across our room. No full service restaurant in the hotel but walking distance to everything.
Excellent
8,0
Pros: The staff was friendly, respectful and professional.
Excellent
9,1
Pros: the view and the room was lovely, the hotel is close to the city hall and to the museums. Bar on the first floor is good.
Cons: The pool was not very clean (passable) and people had to ask several times for towels. The pool area can be a great place - just add some plants, get rid of ugly fence, put a bar there....
Excellent
9,4
Pros: Great location & value. The staff was EXCELLENT!
Cons: It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.
Okay
4,8
Pros: Close to local attractions. Walking distance to many shops, restaurants, Franklin Institute, Art Museum, and Love Park. Short drive (15 minutes) to Old City and Penns Landing.
Cons: Beds were very firm- uncomfortable, but maybe suitable for others. Rooms are small. You can hear all noise- doors shutting in hall, elevators, guest conversations. Online photos made it look much more luxurious than it actually is.
Excellent
8,0
Pros: The fact that, even though the renovation construction is going on, they made a good attempt to overcome it insofar as guests were concerned. I'm looking forward to staying at the Sonesta when renovation if fully complete.
Excellent
8,0
Pros: Location
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
9,3
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Beautiful boutique rooms
Cons: N/A
Excellent
8,0
Excellent
10,0
Excellent
8,2
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Pros: Great location, clean and very friendly hotel staff.
Cons: The Art Bar left a lot to be desired. Poor food and service.
Good
7,4
Pros: Fast check in despite chaos in parking garage.
Cons: Valet parking short staffed, chaotic, disorganized, long waits, long car line when we arrived. Decor and ambience not my taste. Lobby is not inviting or calm. Room was hot but with a terrible cold draft near window.
Good
6,0
Pros: Noisy and crowded they day we were there a plain clean serviceable hotel
Cons: Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy Other was we went to happy hour and the price was not honored
Okay
4,0
Pros: Clean room and comfortable bed
Cons: Check in process.
Excellent
9,7
Pros: Great location to tourist sites. Rooms are moderdon, clean, spacious.
Cons: Room are not very sound proof.
Excellent
10,0
Pros: It's clean, the rooms are really nice, and it's in a great location.
Cons: I have no complaints. This place was awesome.
Excellent
8,2
Pros: I love the nicely decorated rooms and modern feel. Great location.
Cons: Rooms not quietly. Could hear all traffic from the street and noise from other rooms and I was on the 9th floor. Would like to see Sonesta to replace those thin windows with something better.
Located in Center City, this eco-friendly hotel is within a 5-minute walk of Walnut Street and Rittenhouse Square. Kimmel Center for the Performing Arts and City Hall are also within 15 minutes. Walnut Locust Station is 6 minutes by foot and City Hall Station is 9 minutes.
Overall 8,3 Excellent
Based on 1 788 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,5
Excellent
10,0
Excellent
8,0
Pros: Always a good stay..never an issue.
Excellent
8,2
Excellent
8,5
Good
6,2
Pros: Clean, friendly
Cons: Expensive, not as many amenities as other hotels up the street
Excellent
9,7
Good
6,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Great location, nice restaurant, cool staff, a chill place
Good
7,3
Pros: The lobby and decor
Cons: The wait time at the desk, the cigar smell in the lobby.
Excellent
8,2
Pros: Hard to beat the location for shopping and restaurants. Staff was great! Good value overall, will likely be back.
Cons: Rooms could use some cosmetic touch ups.
Good
7,6
Pros: The hotel lobby was very nice
Cons: I did not like how my room seemed like no one even checked it. The light switches coming into the room were not connected to anything, the smoke detector was dangling from its wires. The outlet next to the bed wasn't even connected to the wall so when I went to pull out my charger I pulled out the outlet as well. The heater in the bathroom also looked old, and stained. And the bed sheets had rips in them. The the amount of money that I spent on that one person room, I would have expected that it would have been a little better looked after.
Okay
4,2
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
7,7
Excellent
10,0
Excellent
8,5
Excellent
8,3
Pros: Great location. Contemporary design.
Cons: Room did not get cleaned one day.
Mediocre
3,7
Pros: Huge room, comfortable bed
Cons: This hotel is unsusuccessfully trying to be a luxury hotel, which it does look like. Looks aren't everything though. The way you're treated by the staff is most important in a luxury hotel. This where the Warwick falls flat on its face. The "doormen" never acknowledged us going in or out. When the bellman showed us to our room, we asked where the ice machine was, instead of filling our ice bucket, he showed us where we could get our own ice--pretty classy guy. Now for the maid service: When we showered the first morning, there ware only two hand towels, one of which we had to use as a bath mat. My husband asked one of the maids on our floor for a couple more hand towels. Her reply was that she had none! We had to call housekeeping to ask for extra hand towels and a bath mat. When our room was done that morning, we got a bath mat, but no hand towels. They also failed to replace our coffe, coffee cups and drinking glasses. We were givien an hour extension for check out, but our maid knocked on our door three times to ask when we were checking out. All three times she knocked on the door were before noon! If Radison wants to run this hotel as a high-end hotel, they need to actually train there entire staff how to serve their guests.
Okay
5,4
Pros: Good location for us. Nice lobby
Cons: Desk attendant really slow getting us checked in. One member of our party was given a room that was already occupied.
Excellent
8,0
Pros: Luxurious rooms, great location, right next to Rittenhouse Square. Parc restaurant around the corner is amazing.
Cons: Hotel was late getting my room ready. Tried to check in at 3, was told a room would be ready in half an hour. They never called to say it was ready, but when I went back to the desk at 5, they had plenty of rooms. Also, asked about complimentary airport shuttle and was told there was one every 30 minutes. Shuttle was on time, but the driver insisted it was not complimentary, charging me $10 when I got to the airport. Didn't have time to argue, but front desk should have been clear when I asked about a "complimentary" shuttle.
Excellent
10,0
Pros: Loved the lobby, my room was great and very spacious.
Cons: Some outlets didn't work. Overall though, I loved it here.
Good
7,7
Pros: Location was close to rittenhouse square but a 30 minute walk to independence hall/liberty bell. Parking was $40- It was so close to all the shopping and stores though.
Cons: The room was great- had a corner room so lots of light- only issue was there was some questionable stuff on the bathroom door- room definately needed to be cleaned a little more indepth.....
Good
7,7
Pros: Overall stay is really nice and comfortable. Staffs are very nice and professional.
Cons: Our room is pretty comfortable except that the bathroom seems like it’s not heated or there is no insulation on the walls it feels like it’s 10 degree colder than the room itself. Water takes a long time to heat up as well. Also there was a fire that broke out the very first night of our stay. Everyone has to evacuate the room and stay in the lobby then got moved to the ballroom. We were able to go back to our roll in about an hour. Just our luck I suppose.
Good
6,5
Pros: The location is great, and overall the hotel Is attractive and well maintained. Most of the staff are excellent, from the front desk to the cleaning staff. They were helpful and courteous. Relative to similar hotels in the area, it's a great value.
Cons: This stay (our 4th, but first since it's no longer a radisson) we encountered a MAJOR problem at 4am, and with two young children to be displayed in the middle of the night without our belongings was awful. The night staff and cleaning staff were great but the manager on duty was unbelievably awful, as if we inconvenienced her when her shift started at 8 -- 4 hours after we started dealing with the issue. Instead of commiserating with awful circumstances and asking how we could be helped to be comforble, she mostly left us to or own devices to figure out clothing, food, and basics for two little children who'd been up all night, and had to be pressured to provide basic information about a plan for us to be able to leave. Unreal.
Excellent
8,3
Pros: Great location, the rooms on the business floor were spacious. Modern, eclectic decor in the rooms and lobby. Would definitely stay again.
Cons: Housekeeping was a bit lacking, but always very responsive when specific requests were made. Had some issues with late checkout which were resolved by talking with the manager.
Excellent
10,0
Pros: The room was spacious and comfortable, also very clean
Cons: Didnt like the square shallow sink in the bathroom. Looks great but not functional or user friendly at all
Good
6,8
Pros: This hotel was a decent value and the bed was comfortable. The location is excellent.
Cons: Safety: We checked in with several couples. One couple opened the door to their room after checking in and heard the TV on and saw someone's work boots on the floor by the bathroom. The hotel clerk had given them the keys to someone else's occupied room! The next morning, someone opened the door to my husband's and my room while I was sleeping. I called out my husband's name and the person closed the door. My husband ran out of the bathroom and checked the hall, but no one was there. Thank goodness we had closed the extra security slider so they could only open the door about an inch. Otherwise, who knows what would have happened. After that, we were anxious the whole morning until checkout. Thank goodness our stay was only one night.
Excellent
8,8
Pros: I liked the boutique quality of the hotel. There was an attempt to provide a Luxury touch throughout the interiors of the hotel. The price through Kayak was great and allowed me to stay in what seemed to be the most central location in Philly.
Cons: There were some crumbs in my room floor. But other than that he room was great.
Excellent
8,0
Pros: I like that staff was quick to upgrade my room and give vouchers for free breakfast and beverages, after issues of a/c and tub drain. Made me feel like a valued customer even though I had a cheaper room.
Cons: Would have like a bigger fridge, w/ small freezer for ice cream. And maybe 2 water bottles per day instead of just one.
Excellent
8,0
Pros: good beds, spacious and clean room, excellent location
Cons: We arrived at 7 pm and rooms was not cleaned and ready. Had to wait to get a room for 20 min.
Excellent
9,4
Pros: Friendly, helpful staff. Generous sized rooms ( ours was the signature king). Pet friendly, and great location 1 block from Rittenhouse sq and close to shopping, universities, museums, etc. Very good coffee/ breakfast place Bluestone Lane just off the lobby. Wifi worked well.
Cons: the price was a little high. It was a busy weekend in town so we paid it but normally there are nice hotels in the area that cost less.
Good
7,1
Pros: Great location.
Cons: Did not appear to have any operating bar or restaurants.
Excellent
8,5
Pros: My wife is from the Philly suburbs and we like to take a trip down to Philly for a night each year in January to have something to look forward to after the holidays are over. We've previously stayed at the Sofitel and enjoyed it, but the Radisson Blu Warwick was considerably less expensive for a one-night stay this go-round so we decided to switch it up. We had a really nice experience. Our room was comfortable, though did not have a view at all except for the run-down building directly adjacent to the hotel. That's to be expected when booking through a third-party vendor, I suppose. Beyond that, we enjoyed the place quite a bit. Nice lobby, nice staff, decent beers on draught at the hotel bar and they even gave us a couple of toothbrushes and toothpastes when we realized we lost ours. We'd definitely stay again!
Cons: The shower took a considerable amount of time to heat up to a comfortable temperature, so just keep that in mind before you jump in and rush through a lukewarm shower. The in-room refrigerator was a nice touch but it actually wasn't set to cool, which we didn't realize until our leftovers spent the night in it. Our room was about 40 feet down the hall from the elevator bank, but we could hear the ding they make when the elevator arrives pretty clearly.
Excellent
10,0
Pros: Fully recommend this hotel
Good
6,5
Cons: They didn't have my reservation and they charged me $281 in addition to the $206 I paid to getaroom. I explained that and showed my reservation to the desk clerks when I arrived and when I left and the t have still not removed the extra charge.
Okay
4,0
Cons: Racist white staff.
Excellent
9,6
Pros: Everything was better than expected from reception, to room size, to cleanliness, to price/to/value restaurant. Friendly personnel.
Cons: Room walls rather thin, some noise from neighbors could be expected.
Excellent
10,0
Pros: Great service - clean, comfortable rooms. Perfect location!
Cons: Plumbing in the bathroom was a little slow tot drain....
Excellent
8,0
Okay
5,1
Situated in Philadelphia, this hotel is within 6 miles (10 km) of Fort Mifflin, Wells Fargo Center and Citizens Bank Park. Lincoln Financial Field and The Navy Yard are also within 6 miles (10 km). Philadelphia International Airport Terminal A Station is 20 minutes by foot and Philadelphia International Airport Terminal B Station is 24 minutes.
Overall 8,3 Excellent
Based on 1 145 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,5
Excellent
8,0
Excellent
8,0
Excellent
10,0
Good
6,2
Pros: Located at airport, easy train ride to city. Staff is always pleasant.
Cons: Hotel starting to show its age, room smelled damp, restaurant food not hot.
Excellent
10,0
Pros: Very nice facility with a clean, well-appointed room. Friendly staff who readily accommodated my toddler. Obviously the most convenient access to the airport. A great value for the rate.
Cons: Additional charge for Wi-Fi. Its 2014!
Good
7,7
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Location No problems
Cons: $4.50 for a bottle of water
Excellent
10,0
Pros: Clean, comfortable beds and pillows, Smart TV with access to my Netflix, spacious bathroom. Great food and service at restaurant.
Cons: Hair dryer was kind of old and didn't dry efficiently, no free WiFi, $$$ parking, not enough bath towels in room.
Excellent
10,0
Pros: The room was very nice. The bed was super comfortable. The walkway to the airport was a great convenience. I wish all airports had a attached Hotel like this one. The price was ok. Paying a little bit more was worth it. I would definitely stay there again.
Excellent
10,0
Pros: Every staff person was friendly, helpful, and knowledgeable. Location was within walking distance of airport terminal.
Excellent
8,8
Excellent
8,2
Excellent
8,3
Excellent
8,2
Excellent
8,0
Excellent
8,0
Excellent
10,0
Good
6,5
Pros: The rooms were clean and quiet. Comfortable bedding, lots of towels, good water pressure, good lighting.
Cons: No free Wi-Fi!! Quite expensive compared to other local options. Am I really paying a $80 dollar premium just to be able to walk to the hotel through the terminal? They also had no guide to the hotel amenities in the room, so I had no idea if there was a vending machine without going around the floor to look for it.
Excellent
8,0
Cons: There was absolutely no water pressure in the shower; made the quick shower in the morning not so quick (or wakening)
Excellent
10,0
Pros: Very convienit from the airport ! 1st time traveler to Philly airport and was able to find the hotel with no problem. Because of flight delays I arrived in the middle of the night. The front desk staff went out of their way to get me settled in my room. My room was clean and the bed was wonderful !
Cons: No complaints !!
Good
6,8
Pros: Close to airport. Great rate b/c of covid. Beds were quite comfortable.
Cons: Bathroom sink would not drain upon arrival. I called the front desk and was put on terminal hold, even though the hotel was practically empty. Finally fixed the problem my self by climbing under the sink. The front desk never called back. Signage in room to talk about how/when the room was last cleaned/disinfected would have been helpful.
Located in Center City, this hotel is within a 15-minute walk of Rittenhouse Square, Kimmel Center for the Performing Arts and Reading Terminal Market. Franklin Institute Science Museum and Liberty Bell Center are also within 1 mi (2 km). City Hall Station is only a 5-minute walk and 13th St. Station is 9 minutes.
Overall 8,3 Excellent
Based on 287 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2,0
Cons: they overbooked. I had to find other accommodations.
Excellent
10,0
Excellent
9,4
Good
6,0
Pros: The bed was really nice.
Cons: The toilet seat needed to be replaced.
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
8,0
Excellent
9,7
Excellent
9,4
Excellent
9,4
Pros: Great location and atmosphere
Cons: Prices of food and drink
Excellent
9,7
Pros: Easy check in check out process, friendly staff, lovely shower
Cons: Could hear neighbors in hall
Good
7,7
Pros: The room was very nice and fit our needs well. We thought the bed was as comfortable or even more comfortable than ours at home, which says a lot.
Cons: Our shower didn't work. After a hot night outside at the Cold Play concert, we wanted to take showers before going to bed. However, when you pull the knob to turn on the shower, it came right out of the faucet. It was almost 1 am in the morning and we didn't want to call anyone. So we opted to take a bath but it was not what we wanted. Hence the reason I only gave the hotel a "Good" rating.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: I cannot think of one thing negative to say about it. It was just lovely in every way.
Cons: Everything was perfect.
Excellent
8,0
Excellent
8,3
Pros: Excellent location. Lounge/bar area very nice with very friendly wait staff. Best dirty martini in town!
Cons: Cleaning staff were called three times before we could get our room cleaned on second day. However, that led us to check out the bar while we waited for the room to be cleaned.
Excellent
10,0
Pros: I had a quick one night stay in Philadelphia and chose the beautiful Westin. My room was first class,and service was exceptional. I will definitely stay here again .
Excellent
8,0
Good
6,2
Pros: Location
Cons: Amenities
Excellent
10,0
Pros: This Westin is very well located! It is located directly across the street from the HUB Cityview for business meetings. It is one mile from the Liberty Bell, so the walk was great. There were plenty of restaurants to pick from around the area without going by cab. The Westin has a very nice bar which served us some very nice dinners. The staff was over the top great. Our room was so nice. A fall festival which was quite large was set up for Saturday right near the Westin. It was a great experience for us!
Excellent
9,4
Pros: The rooms are beautiful. We stayed on the top floor (15th). There is always an elevator available. The staff was very friendly. The shower was the best I've ever used in a hotel. It had a HUGE rainfall style top with a wand for all the hard to reach places and adjustable water pressure. The hot water was nice and HOT. And the bed was amazing! The view of the nearby skyscrapers was beautiful and it's in the best location to shop till you drop! I would stay again but I would only book through kayak because I got the room for about $100 less per night!!!!
Cons: The only downside was that I requested a quiet room and found the ice machine directly across the hall from me. I only heard a few people in the hall so it could have been worse.
Excellent
8,5
Pros: Attentive staff
Cons: Noise between rooms
Excellent
10,0
Pros: Location, shopping convenience, room decor, Large Smart TV, Raiin shower, Bed and comforter. All terrific.
Cons: Nothing not to like
Good
6,2
Pros: The location was great. It was very close to everything. The staff was friendly and helpful.
Cons: It wasn't worth the money for what you got. It nickel and dimes customers for everything and amenities were overpriced. Parking, snacks, water. There isn't a microwave or fridge in the rooms. A fridge was provided upon request but it was not in the best physical shape. The tub and cups weren't the cleanest
Located in Center City, this hotel is within a 10-minute walk of Walnut Street, Rittenhouse Square and City Hall. Reading Terminal Market and Pennsylvania Convention Center are also within 15 minutes. City Hall Station is 5 minutes by foot and Walnut Locust Station is 8 minutes.
Overall 8,0 Excellent
Based on 5 235 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
9,1
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
8,8
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
9,7
Excellent
8,0
Pros: The location is perfect for getting around the city with easy walking distance to the city center. The staff was attentive and the hotel was very clean and well maintained. The furniture and fixtures were all very new and modern while the building itself still had charming, old-fashioned architecture. Also, each floor has a filtered water dispenser and bottles that guests have access to 24/7.
Cons: I didn't mind that the room was small, but I felt like it was an inefficient use of space. There were no towel racks and nowhere in the bathroom to set any toiletries, bags, etc. The toilet was a very utilitarian public-style toilet that I thought clashed with the nicer fixtures and furnishings. We were only provided with one wash cloth and one hand towel, neither of which were replaced when the room was cleaned. Only one towel was replaced. We had to reuse the hand towel and bath mat, and request more wash cloths the next day. The rooms don't have their own irons, ironing boards, etc. but there is a large communal closet on each floor for guests to go get their extra things as needed. There is no continental breakfast. Very small elevators. You're definitely paying more for the location than you are for the amenities.
Excellent
9,0
Pros: Great location, parking discount
Excellent
8,5
Pros: Location is great
Cons: rooms are small
Okay
5,4
Pros: The complimentary water bottles on our floor and the snacks in the lobby
Cons: Room was dirty, looked like it hasn’t been cleaned in weeks. Dust and hair on the charging station, dust in the bathroom, dust in the coffee mugs, and the shower head was disgusting. The shower curtain was wrinkled and looked like it was just put up after being in a ball. Plus there’s a nasty stain on the carpet by the table near the thermostat that is very unsettling in color. Overall I wouldn’t recommend this location. The one in Chicago is great tho!
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,0
Excellent
8,0
Good
6,0
Excellent
9,1
Excellent
8,2
Excellent
9,1
Excellent
8,3
Excellent
8,5
Good
6,0
Okay
5,4
Excellent
8,0
Excellent
10,0
Pros: The small size and personable staff gives this hotel a warm friendly feel. Michael answered the phone when we called ahead to arrange help with luggage at the front door, and there was someone there when we pulled up. Michael checked us in at the front desk and remembered talking to me on the phone. He immediately gave us a package that had arrived in advance and clearly explained the vehicle parking protocol. We'll stay again when traveling to Philadelphia.
Good
6,8
Pros: Location was great
Cons: Rooms were small. Pillows out in hall were dirty and stained.
Good
6,2
Cons: No real room service. Showers not great.
Excellent
10,0
Pros: Very convenient and trendy location. We love that there is free sparkling water and coffee/ cappuccino/expresso
Cons: Since rooms are small, space is tight.
Excellent
8,5
Mediocre
2,0
Cons: The room was never cleaned and we spent 3 nights until I complained to the manager. One of the elevators was broken all weekend which left a single elevator for all the guests and staff. The lines for the only working elevator were very long sometimes taking 20 to 30 minutes to be able to return to your room. Very disappointed. I asked fir an adjustment to our bill or some accommodation however nothing was done. We will not return.
Excellent
8,8
Pros: It was a very comfortable and clean room. Probably taller than it was long but unless you're bringing a pop-up trailer with you there's plenty of room. The bed's comfy and the shower is really nice. They had a hair dryer to use. There's no fridge but that's not a huge deal. I would have liked to have a safe since it is a city, but it's not in a rough area. Some people complained about the two elevators, which is a bit odd but not so much so that you should be like the one guy I passed who was trying to figure out how to get out of the lobby (I mean he got in there in the first place, somehow). There's a big mall with a food court right across the street and all manner of fast food in the block between 15th-16th not to mention most everything you'd want to see or do is basically walking distance (under 1-1/2 miles - South Philly/Italian Market, Liberty Bell/Independence Hall, Eastern State, City Hall, Chinatown). I'd really recommend the hotel, and that you do walk places, don't take the tourist bus, you'll see a lot you wouldn't otherwise. Someone else complained about the parking, I had no issues, it's a city, you pay to park, and it's not like you're walking more than half a block (it is literally across the street). WiFi speed: 18-20MBps was what I got.
Cons: The staff while extremely polite were not really the most helpful, everything was "It's not my call" when it came to business. I had to jump through a bunch of hoops just to get my stay extended, and they had me put down $50 per night for incidentals (would've been $150 if I'd used cash). There's no mini-bar and I wasn't planning on ordering room service, so this made no sense to me.
Excellent
10,0
Pros: i liked the ease of check in, the fresh water, and treats in the lobby.
Cons: elevator was slow, but only once in a 3 day stay
Excellent
10,0
Pros: Very nice, clean, contemporary room, snacks and beverages available free, easy to get to , lovely lobby and very nice staff, great Davios restaurant, and ammenities available on each floor. Great concept. I'll stay again....
Cons: Nothing...It was all good....
Excellent
10,0
Pros: I liked how cozy our room was. The snacks provided in the lobby were delicious! The location was amazing. We were able to walk everywhere, which had been our goal. Overall, excellent hotel!
Cons: I wish the bathrooms were a bit bigger.
Excellent
10,0
Pros: Super accommodating staff and convenient location. The rate for a last minute Saturday booking was also a nice bonus! Will definitely stay again.
Good
6,5
Pros: Excellent pricing. Friendly staff. Water stations are a nice touch.
Cons: Separate elevator to the lobby, then another elevator to the room -- very bad. Cleanliness overall ok, but there was an old, dirty carpet in the room. WiFi spotty. Fitness room/equipment needs updating.
Mediocre
3,7
Pros: Location
Cons: The staff is poor when it comes to taking care of customers. Will never stay there again.
Excellent
10,0
Pros: Very comfortable room in a great location in Downtown Philly; staff was very friendly and helpful
Cons: Having to spend only one night there due to business
Excellent
10,0
Pros: Rooms were very clean like the coffee set up for the guest and especially the water. Employees very pleasant and accommodating
Cons: N/A
Excellent
10,0
Okay
5,7
Cons: The room was a little dusty and the bedding looks worn. I found hair on the desk which was a little off putting. Otherwise the room was fair for the price and location.
Excellent
8,0
Pros: Very easy access to my room which was great! Friendly front desk staff
Cons: Room didn't have a blow dryer, had to ask 3 times and wait an hour for one.
Excellent
8,8
Pros: Free Coffee and Cappuccino on Lobey and free yummy snacks! Good price when I compared to other hotels in area. Nice lobby, staff was nice and helpful.
Cons: Bed was a little firm for my taste. Pillows just ok. Bedding just ok. Other then that no complaints.
Excellent
8,0
Welcome to The Logan Philadelphia, Curio Collection by Hilton, a stylish new hotel that captures the spirit of its surroundings. The lobby and guest rooms are vibrant with local artwork and our downtown hotel is just a mile from the Philadelphia Museum of Art. Expect a unique experience during your stay in this dynamic culture and arts district. Several museums and iconic sites are walkable from our Logan Square hotel, including The Franklin Institute and the Liberty Bell. Live the film and climb the Rocky Steps, and see the birthplace of the Declaration of Independence and the Constitution at Independence Hall. The financial district and Pennsylvania Convention Center are blocks away. Guest rooms offer a 42-inch HDTV and laptop-sized safe. Enjoy views of the city or hotel courtyard with your morning coffee and our cozy bathrobe. Suites feature marble bathrooms, and French doors seclude the bedroom from the living area. Reserve the Presidential Suite for the ultimate stay. Meals are memorable at The Logan Philadelphia. Urban Farmer is a modern steakhouse with farmhouse charms. Our rooftop lounge The Assembly serves expertly made cocktails along with enviable city views. Relax and rejuvenate with a couple’s treatment at the spa or a dip in the heated indoor pool. Decompress with the latest cardio equipment in the fitness center. Our courtyard with waterfall is perfect for wedding ceremonies, and the ballroom seats 550 guests for a conference.
Overall 8,0 Excellent
Based on 786 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Okay
5,4
Excellent
10,0
Excellent
10,0
Excellent
9,7
Pros: Location was perfect. Heated indoor saltwater pool was lovely.
Cons: Breakfast by voucher for value amount.
Excellent
10,0
Excellent
8,0
Excellent
8,8
Pros: Really enjoyed my stay. While not traditional room service, the food at Urban Farmer was amazing.
Excellent
9,7
Pros: Comfortable beds, spacious room and bathroom. Very slow draining tub. Beautiful view from Assembly rooftop bar. Would stay there again.
Good
6,2
Pros: The location of the hotel was great, and the room temperature and tv channel selection was great as well. The amenity options were very nice.
Cons: I paid for a room with a courtyard view and was given one with a view of the Street. The towels were very starchy and itchy to use. The shampoo was very low quality and caused both my husband and I to have dry and itchy scalp. The bedding had some sort of stains that they tried to hide by adding an extra sheet on top. The room was also very small and almost crammed. Overall, it seemed like the cost was only for the Hilton name and not for the quality. I’ve paid less for better service and quality in other large cities.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: The Best
Cons: Leaving
Excellent
10,0
Excellent
8,0
Excellent
9,4
Excellent
9,4
Good
7,1
Excellent
9,3
Pros: Wife and I had a great time here. The location, staff and food is excellent. I would highly recommend this hotel for adults. With Kayak's website I got a great deal, thank you.
Cons: Age is catching up with this hotel, hall carpets, moulding need to be changed and the bathrooms should be modernized. I rate this hotel at 4.3 stars.
Good
6,8
Pros: The staff was friendly and accommodating.
Cons: Old king bed with two craters on either side and a mountain in the middle. Sparse king suite room missing some typical and expected details such as a bag for ice bucket, a second robe, or a second cutlery set from room service. The staff was nice and accommodating, but we just stopped calling the front desk after the 2nd call. Also the vanity area of the bathroom was awkwardly massive - perhaps 12'x24'. It contained a single sink, and a separate make-up vanity (without a stool). The toilet and shower (no tub) were located through a separate door to the standard, camped hotel bathroom. Weird prioritize took of space, that made the suite feel awkward.
Good
7,4
Pros: Excellent breakfast at the farmers restaurant. Room was very clean.
Cons: Double beds should be changed to queen beds. Poor drainage in bathroom of sink and tub.
Good
6,0
Pros: Food at Urban Farmer was fabulous. Quite a delight. Rooftop bar was excellent - beautiful view.
Cons: Room smelled like smoke. First staff person apologized and offered no other solutions. Second call the staff person offered an ozone machine to clean the air. He never showed up. I called two hours later after dinner and they said they couldn't bring the ozone machine to the room, stating that the machine couldn't be in use when the guest was in the room. Disappointed in response and knowledge of staff.
Excellent
9,6
Pros: Very friendly, knowledgable staff, ready to help at an instant. Very nice rooms, nice location
Good
7,7
Cons: The hotel seems a bit run down. Lighting in the room was bad.
Excellent
10,0
Good
6,5
Pros: The Good: Very luxurious rooms. Friendly staff. Really good food on site at the Urban Kitchen. Location was prime to get to all the museums and city center.
Cons: The Bad: 2+ hours delayed check in time. Compensation was essentially a drink at the bar. This happened to many people around us. When we finally got to our rooms, there were NO towels!!! For the price we paid and the star value of this hotel, I was very disappointed.
Excellent
9,7
Pros: Excellent staff, hotel design top notch as you can tell special attention has been placed on presentation. Pool excellent, kids loved it, very clean and well kept. Rooftop lounge excellent with great view. Valet service very good as car arrived in 5 minutes without having to call ahead. I definitely recommend this property hands down!
Cons: Room was a bit dusty, kids were both were sneezing and coughing before bedtime. You could see it on the nightstand, perhaps room was unoccupied for some time. Otherwise I highly recommend the Logan!
Excellent
9,1
Pros: Staff was helpful and welcoming throughout the hotel. Excellent location. Great bar on the top floor. Room had a fridge and coffee maker.
Cons: Bathroom had no electrical outlets, so couldn’t use the supplied hair dryer in the bathroom, and no fan. TV had to load some weird “portal” software which was glitchy and hard to use.
Excellent
10,0
Pros: The staff was absolutely amazing. Every interaction was welcoming and friendly as if every single person there had a mission to make my stay the best it could be. The food was outstanding also. We were pampered!
Good
7,3
Pros: The comfort of the bed.
Cons: It just felt old, out of date, old school, stuffy. I was also surprised that the only amenity for such an expensive hotel was a tiny little cup of coffee, self-served in the foyer. You had to pay for everything, even WiFi access.
Excellent
8,0
Pros: Great location, nice rooms, wonderful showers, and the staff was friendly.
Cons: The hotel restaurant was decent at best. It seems like it should be an attraction but is merely just a side note with interesting decorations. And they also charge $60 a night for parking at a hotel you are already paying to stay in. That was almost half of what I paid for the room. It's not NY or DC and shouldn't cost $60 to park. Ever. Anywhere.
Located in Eastwick, this hotel is 1.6 mi (2.6 km) from John Heinz National Wildlife Refuge at Tinicum and 2.5 mi (3.9 km) from Simeone Foundation Museum. Fort Mifflin and Bartram's Garden are also within 6 mi (10 km). Philadelphia Eastwick Station is 11 minutes by foot.
Overall 7,9 Good
Based on 1 284 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,0
Pros: Very convenient. Being renovated right now. Old furniture in rooms. Really needs an upgrade.
Cons: Proximity to the airport.
Excellent
8,2
Pros: Nice updated suites with seperate living areas and bedrooms. Comfortable furniture.
Cons: walls were very thin
Excellent
8,8
Excellent
8,0
Okay
5,4
Pros: No
Cons: The breakfast the bed was a little hard
Good
7,7
Okay
4,8
Cons: My room smelled like decades of cigarette smoking had occurred there. It was very concerning and smelled terrible. I couldn't get a good nights sleep.
Excellent
10,0
Excellent
10,0
Good
6,5
Pros: The room was nice. Good bed, nice seperate sitting area. Location was perfect for access to airport and downtown was 15 mins or so, depending on traffic.
Cons: Room wasn't as clean as I expect. There was trash on the floor our second day. Trash that we didn't create, so it was either there our whole stay or housekeeping brought it in. Although the trip was fully paid at booking, housekeeping told us we needed to leave our second night. After a few phone calls to the desk, we got it straightened out but it wasted my time. Parking is included, but they charge the public so you need to get your ticked validated when you leave. Not a huge deal, but you often find yourself waiting 10 minites at the desk for the only clerk to finish checking someone in to validate your parking. The prices in the snack shop were a bit offensive, $5 for a 20 oz Coke, which is incorrectly listed as $4 in the room. The food menu was similarly inaccurate in the room. If this was a lesser hotel I wouldn't be complaining, but this is an Embassy. It should be a much better experience.
Mediocre
3,7
Pros: They walk n the room be for check out right after getting out the shower the food was bad and didn't tas good at all
Cons: Clean
Excellent
10,0
Pros: Friendly staff. Evening reception drinks were nice and the omelette at breakfast was tasty!
Cons: Starting to look a bit worn in places, nothing major though.
Excellent
8,0
Pros: The rooms were nice, and the staff was fantastic. The nightly reception, and breakfast.
Cons: Construction in lobby areas, cable went in and out, no towels by pool even after asked front desk.
Mediocre
2,0
Cons: For a $200 we got stincky room with water stains on the celings, definitely overpriced.
Located in Eastwick, this hotel is within 6 miles (10 km) of Fort Mifflin, Wells Fargo Center and Citizens Bank Park. Lincoln Financial Field and University of the Sciences in Philadelphia are also within 6 miles (10 km). Philadelphia Eastwick Station is 5 minutes by foot.
Overall 7,7 Good
Based on 877 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
10,0
Mediocre
2,0
Pros: Nothing. Rude staff refused to honor our Kayak reservation for 2 double beds (I was traveling with my 83yo father for a funeral). They argued for over an hour refusing to do anything but provide a “roll away” bed in a room without space for it. Hotel was full of high school athletes and was completely overwhelmed. Breakfast service was atrocious - one elderly lady trying to provide food and clean up after waves of teenage pigs destroyed they breakfast area. We attempted to eat - ended up having a couple sausage links and a piece of bread - I’ve been in a lot of 3rd world countries, this scene would compare to some of them.
Cons: Hotel refused to honor points (I’ve been a Hilton Customer 39 years) because stay was booked through a third party. Room was never cleaned even after a request directly to the housekeeper. Teenagers running up and down hallways until 4am. Took over an hour of arguing with management to obtain lodging despite a confirmed reservation 3 weeks in advance. I will be contacting Hilton today as well. I cannot recall ever being treated with more condescension and lack of decency. Advice - Do Not use a 3rd party booking - I ended up spending $475 for 2 nights in a Hampton Inn!!! (I’m still trying to figure that out but room was prepaid through Cancelon) apparently tacked on fees. I highly recommend staying anywhere BUT here. There are probably over a dozen hotels within a mile you should consider any of them. The ONLY possible advantage is that there is a Ruby Tuesday next door. It’s isn't great either but you can get something if you have to arrive too late to find anything else suitable.
Excellent
10,0
Pros: This hotel was everything we wanted: clean, comfortable, and close to where we wanted to be. Breakfast was good. Room was spacious and very clean. i would return to this hotel if I came back to Philadelphia.
Excellent
8,3
Pros: Room was very clean, the bottom of my 5 yr old's socks stayed white. Comfortable rooms, friendly and accommodating staff, no parking fees, laundry facilities, nice complementary breakfast. All the water, tea, & hot chocolate you can handle. Quick easy drive to UPA Hosp. We will stay again.
Excellent
10,0
Pros: The management and team at this facility should be commended for their outstanding service. I have used this facility for international business travel and will continue to use them again. They are clearly the stars of Hilton family hotels in the region.
Excellent
10,0
Pros: Getting to Center City was very convenient and the driver to the Eastwick station was very good and courteous. I did not see the renovations as a problem and the front desk was very friendly in explaining the details of the hotel.
Good
6,0
Pros: That it was really close to the airport.
Cons: No fridge in the room.
Excellent
8,0
Excellent
8,6
Excellent
8,8
Pros: Room was comfortable-free parking
Cons: No help with baggage
Excellent
9,6
Pros: The staff was VERY accommodating. We needed a pack and play for our grandson and they brought one for us no charge and even offered to set it up. They also brought him some milk when we ran low. Wonderful staff. They even told us that when we return our rental cars that if we call them from the airport they send someone would bring us back to the hotel so the we didn't have to worry about it beore our 7am flight.
Cons: Price was a little steep.
Excellent
8,0
Pros: Staff was very friendly and helpful
Cons: Bathtub had draining issues
Good
7,7
Pros: Very welcoming and gracious night manager.
Cons: Free breakfast was not good. Price for the room was high enough that the breakfast could be improved. Poorly prepared hot food.
Good
7,4
Pros: The location is great if you are traveling on business - especially if using the airport. And the staff at the hotel are excellent. There is ample parking and the breakfasts are very good. The Ruby Tuesday's next door was great for dinner.
Cons: The hotel needs updating. The room was not tech friendly - lacked USB ports and enough outlets. The carpeting is very worn. The bed was ok, but a little too soft - perhaps just needing newer mattresses. However, everything was clean and well maintained for the age of hotel.
Excellent
9,6
Pros: Beds were very comfortable, staff was friendly, rooms were spacious and hotel even offered free wifi, free breakfast and free parking. Great deal!
Cons: nothing
Begin your Philly adventure at the Sheraton Philadelphia Downtown, celebrating a return to the Sheraton brand with all-new rooms and new fitness center in Center City. Part of Downtown Philadelphia's prestigious Logan Square neighborhood, our hotel features redesigned guest rooms with mini fridge and flat-screen TV with streaming services. Enjoy walking distance to Love Park, Philadelphia Museum of Art and Benjamin Franklin Parkway. Surrounded by subway and bus stops, and under a mile from 30th Street Station, our central location makes it easy to reach stadiums like Citizens Bank Park, Temple University and historic sites like the Liberty Bell and Franklin Square. As our guest, take advantage of our state-of-art fitness center with peloton bikes and free Wi-Fi. Plan an unforgettable event in our event venues, able to host 2,200 guests. Ask about our social distancing capacity charts.
Overall 7,1 Good
Based on 1 416 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Pros: Price was the best compared with other hotels in the area with the same amenities
Okay
5,7
Excellent
8,5
Excellent
8,0
Excellent
8,5
Excellent
8,2
Excellent
8,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
8,8
Good
7,7
Excellent
10,0
Excellent
8,0
Excellent
10,0
Pros: Great location - clean - courteous - no complaints!
Mediocre
3,4
Cons: no free WIFI No breakfast No minibar no free parking for the guests
Excellent
10,0
Excellent
8,0
Excellent
8,0
Okay
4,0
Excellent
9,7
Pros: It was a great stay. Reviews were so so, and was worried. Nothing to be worried about! A little older building but beds are very nice
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
9,4
Good
6,2
Good
6,0
Good
6,0
Excellent
8,2
Pros: Comfy room, friendly staff, great location. Hot showers. Fitness center was better than expected.
Cons: You can sense corporate sending management brusque memos about controlling costs. Everywhere you look are the little signs of cheaping out: poor wallpaper repairs in the bathroom, door handles with paint on them because they didn’t mask,etc. Parking was $50, but the lot across the street was $7. No included breakfast... all the little signs that they are trying to squeeze as much $ out of the property as possible while spending as little as they can.
Excellent
9,7
Pros: There were a lot of negative reviews but we really liked it. Location is good, room is nice. Bed is clean and comfy. The carpet may need a refurbish but that's it. 4-5 stars.
Mediocre
3,3
Pros: The pool was ok and the location was great only 15 minute drive from old city
Cons: I book for a King size bed and when I get there they give me a double bed queen size room.. I will never go back to that hotel again.. And the room was very dusty and dirty
Good
7,1
Pros: Friendly staff, the deal through kayak was worth it
Cons: Beds were not that comfortable, paid wifi, no mini fridge or microwave or safe.
Okay
5,0
Pros: The staff was very friendly.
Cons: We stayed here following a stint at a similarly-classed hotel two blocks away that lacked Sheraton's brand recognition. We figured we were in store for a slight upgrade, or at least a lateral move. Instead, this was a substantial downgrade. The rooms were dingy (we saw two -- we figured the first room we were assigned to must be a dud, as there's no way this could be a standard Sheraton room -- but the second room was a dud, as well), with low ceilings and stains on the carpeting. Also, I used the gym: Overlooking the design, whereby hotel pool users walk through the gym for access, this, too, was poor. Also dingy with low ceilings. Unless they find a way to substantially compete on their price point, which is unlikely due to the nature of their branding image, there is about a 0% chance that I would stay here again.
Excellent
9,1
Pros: The hotel was very clean and well-kept up. Some of the furniture is a bit dated, but in great condition. Beds were extremely comfortable.The staff was very polite and helpful.
Good
7,7
Pros: the price and the location
Cons: The water was shut off from midnight to 4am on a Sunday and none of the staff bothered to tell me about it until I called asking them what happened. There was no written or verbal notice whatsoever. The room was clean. The hallways seem dusty and dirty.
Excellent
10,0
Okay
5,4
Pros: Staff quickly changed our room as we were originally put into one with no working drawers
Cons: Small bathroom, rooms need refurbishing , pool as well. Not the standard expected from a Sheraton
Okay
5,4
Pros: Good location
Cons: False fire alarm went crazy at 4 a.m. People had to all leave the building in the cold night. Customers didn't get any form of compensation for the false alarm. Staff were not welcoming enough, chatting to each other frequently without paying attention to customers.
Good
6,0
Pros: I love the lobby and the fast deduction of fees.
Cons: There was marks all over the walls, the desk was very dusty, blanket was stained as well as the carpet.
Okay
4,5
Pros: Lobby looked nice
Cons: I booked a room with a king size bed and received a room with two double beds which was not ideal for it just being me and my girlfriend. They told me valet parking would be cheaper then parking in the garage across the street and I am glad I checked because valet for two days would have costed me roughly 100 dollars and at the garage I paid 44. There was a band aid in the bathroom but other then that the room seemed to be cleaned okay. But there was no fridge and WiFi was 15 dollars a day.... honestly better off staying at a hotel that’s a little more expensive but comes with free parking and WiFi.
Located in Eastwick, this hotel is within 6 miles (10 km) of Fort Mifflin, Citizens Bank Park and Lincoln Financial Field. University of the Sciences in Philadelphia and The Navy Yard are also within 6 miles (10 km). Philadelphia Eastwick Station is only a 5-minute walk.
Overall 6,3 Good
Based on 2 955 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,0
Excellent
10,0
Mediocre
2,0
Pros: i want my money back!
Cons: Bad services...rude receptionist, place is dirty and smells funny.
Okay
5,7
Mediocre
2,8
Excellent
8,0
Cons: In the bathroom, the flush mechanism needs fixing. Water ran continuously.
Mediocre
2,0
Cons: Rude guy who took your credit card. Room dirty, hallway dirty. Nasty place
Good
6,5
Excellent
9,4
Good
6,0
Cons: Old feeling. Dinge
Excellent
8,2
Excellent
8,5
Mediocre
3,0
Pros: Proximity to airport.
Cons: Smelled very bad. Combination of smoke and mildewed carpet.
Mediocre
2,0
Pros: Dirty Outdated Front desk worker was hard to understand Breakfast was a joke
Cons: See above
Mediocre
3,7
Pros: The bed was comfortable and I slept well (but was also sleep deprived from and probably could have slept well anywhere at that point).
Cons: The place was gross. The elevator had unidentifiable goop on the walls and floor. Carpets stained. A man clearly on drugs wandering the lobby when I arrived. The staff was distracted and slow, no smile or "welcome" or anything. It was clearly a business to churn out profits. My window in my room was cracked. Broken glass might be a hazard I would think? I was afraid to walk barefoot in my room based on the dirt and grime I saw in the main areas. Shampoo and soap (yay!) but no conditioner. Proximity to airport was great and free shuttle was also a rundown van indicative of the run-down hotel (if we can call it that).
Excellent
9,4
Pros: The room was clean, lots of hot water, and comfortable room. Overall very happy with our stay.
Cons: Breakfast could have been better quality and had more options. ex. butter instead of 'spread' for the toast. However it was certainly adequate and there was plenty of food. Also the shampoo was shampoo conditioner instead of a separate shampoo and conditioner.
Excellent
9,4
Pros: Great value for the money, room was much nicer than I expected for what I payed
Excellent
8,0
Pros: Good price. Clean, comfortable. Basic free breakfast. Convenient to airport. Quite convenient to town by car or rail.
Cons: Bit noisy, but surprisingly good for right next to airport.
Excellent
10,0
Pros: I felt welcomed as soon as I arrived. They were helpful, could order food into the hotel and have it delivered to the room. The bedroom and bathroom was large and comfortable. Anything I asked for they gave it to me and was so helpful. I will stay there again and I loved it very much. Thanks Microtel Inn! You're the best! ~N.
Excellent
9,1
Pros: Very friendly people working there and great shuttle accommodations.
Cons: The hotel looked great outside but inside it needed some major renovations. It looked old and worn.
Okay
4,0
Cons: Although the room was non smoking, it smelled like an ashtray.
Mediocre
3,1
Cons: The hotel lost my reservation when I first arrived. Then, they put me on the ground floor behind the desk where I listened to every customer all night. In the middle of the night, the person staying across from me was apparently smoking in a non-smoking room, resulting in a shouting match between the manager and the guest at 2 am. Managed 2 hours of sleep.
Excellent
9,4
Okay
4,2
Okay
5,7
Okay
4,0
Mediocre
2,8
Excellent
8,0
Mediocre
3,1
Pros: Literally nothing.
Cons: Staff was very rude, toilet only flushed half the time. Sink never stopped leaking, very bad odor and there was a condom under my bed.
Okay
5,6
Pros: Price
Cons: Room size, breakfast, cleanliness
Mediocre
2,5
Cons: The hotel manager was rude, pointing at the check in time sign when I arrived 15 minutes early. Tried three rooms, the first of which had ants, the second: AC didn't work, and the third: grass all around the AC unit. I checked out after the third room.
Mediocre
3,7
Pros: Location to airport
Cons: No more free airport parking. Physical improvements in progress.
Okay
4,0
Pros: The outside was nice.
Cons: The room was small and not what I booked. They told me there was free parking them charged me when I planned to leave my car while going out if town. The carpets dingy. There was a lot of construction going on.
Excellent
9,7
Pros: For the price, it was a decent place. They were renovating, so there was places in the hall that smelled like paint & missing carpet, but we had one of the renovated rooms & it was nice, clean, and did the trick. Plus, we left at 4:30am to catch a flight & not only is there a free airport shuttle, but they had breakfast out before we left, so we were able to grab a bite. Night lady was abrupt, but not rude. Morning employee was pleasant & offered us breakfast & coffee.
Cons: The only thing I really didnt like was the position of the TV, which was to the side of the bed.
Okay
4,0
Pros: The location only.
Cons: Size of the room and bed. Front desk was not courtesy.
Okay
5,1
Pros: Close to airport
Cons: Place was dirty, primarily because of renovations hallways were full of dirt. Not at all what I expected from a wyndham hotel. Room was simple and adequate. Breakfast was simple, but dirty and not really a place I wanted to eat in. Staff were very nice
Good
6,2
Pros: The staff was very nice and friendly. They must be doing a remodel and the staff made an effort to get me in a newly renovated room.
Cons: The hotel was going through a remodel so it was a bit messy. The room was very small and not very many amenities. The breakfast was small. The hallways were hot and they appeared to have no ac running in the halls. The ice maker on the 3rd floor did not work. The alarm clock in the room did not work.
Good
6,0
Cons: They charge a fee to keep ur car while away. Could have stayed somewhere that was newer and better maintained for the same money
Excellent
8,0
Pros: The hotel is under renovation but things seemed clean. We got a new room which was nice. Very comfortable bed! Danielle at the front desk was very helpful and friendly.
Cons: There is just something about hotels showers. They had great water pressure but a not great shower head, it sprays a wide circle.
Good
7,7
Pros: Hotel is near the airport with a 24 hour shuttle. We had an unexpected extended stay so took advantage of traveling into the city. The train stop was a short walk away and an easy trip into central Philadelphia. The desk staff (Danielle) was very helpful with directions and city tips. The room was basic but had comfortable beds and a decent shower.
Cons: Hotel is showing a little wear and could use some freshening . Breakfast was a low point with few choices that were mostly carbs. However, it was something to stArt the day and breakfast room opens early (530) for those with early flights.
Okay
4,5
Pros: Very close to the airport. Shuttle that is available 24 hrs.
Cons: Very noise, needs to be updated. My door lock stopped working after the first night, so I had to change room, no flexibility with the bus to drive you to nearby places. Very basic continental breakfast with no hot options.
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