Palermo hotels near Santa Maria della Gancia

Pros: Location, staff, cleanness

Cons: Shower box could be larger but it didn’t cause us any problem

Pros: Good location. Lovely and welcoming staff! Great breakfast. Bed was comfortable. Room was fine.

Cons: Shower stall was very very small. Room was a little dark

Pros: Everyone was friendly , the breakfast was amazing, bed comfortable and quiet! I booked this literally last minute after I escaped from a gross hotel on my tour. They welcomed me with open arms and even left a surprise bottle of Prosecco in the room for New Years. So helpful and friendly. And as a woman traveling alone it makes a huge difference. And the breakfast was so good I could have eaten it 3x a day.

Pros: Good location for walking from hotel . Parking good right outside and buses stopped outside also . Good restaurants by hotel

Cons: Easily accessible and lift for luggage

Pros: Several staff members were friendly

Cons: Tv, safe, elevaotor didn't work. Walls VERY thin. Confused our day of check out but hotel didn't say anything until after we checked out. Once we realized our error, requested refund, they said no so then we we said it was our room and we may come back. They later texted that we made them lose a customer because we didn't go back....so they wanted to be paid for the room twice.

Pros: The Artemisia was a gem. Great location with walking distance to many great restaurants, the old city and main shopping district of Palermo. The staff were excellent with help and advice. We managed to park our car right outside and being a Sunday, it was free. Then when paid parking kicked in on the Monday, again the staff were extremely helpful. The included breakfast was varied and very satisfying. All in all, one of the nicest places we’ve stayed in on our month in Italy.

Cons: Nothing

Pros: location. good cakes at breakfast. electric points in right places in room and good shelf in bathroom

Cons: breakfast -monday 30 dec - they ran out of 'real' juice (stuff from the machine was terrible) and there was no fresh fruit except halves of kiwis. (no oranges in sicily, in prime orange season?) they had both the day before. room 303 (and others in same position): if offered this, ask to move. this room should not be sold. its only natural light is through outside stone staircase, so v dark. also zero privacy, if you open curtains, as platform outside room is used by cleaners and maintenance staff for their equipment. so they start moving it all around early, then use the corridor outside your room to park it and have loud conversations.

Pros: The hotel is just off the main road, 30 seconds from the bus stop and well signed posted. The rooms are spacious and our balcony was facing the sun. Check out time was excellent 12pm

Cons: Nothing

Cons: The bed wasn't soft.

Pros: Room ok. AC control impossible

Cons: Italian military vehicles parked outside hotel day and night. Bad feeling. Wanted to stay 3 more days but hotel got expensive and felt unsafe walking around

Pros: The hotel was really clean. The area was near the center. The location was good. The staff at the front desk was very unwelcoming and a bit rude. The women working at the front desk were very unwilling to help when I had a problem or asked for direction to a place. The rest of the staff was nice. I liked that they spoke English.

Cons: The Front desk ladies need to change their attitude. They need to be more welcoming to the guest. They make you feel like an intruder or a beggar. If you don't like to work with people, find another job. (this is for the ladies at the front desk)

Pros: + The size of the bathroom. + The cleanliness of the room. + Helpful staff + Nice location A really pleasant stay! Few meters walk from Teatro Politeama Garibaldi.

Pros: Breakfast for Euro 5 fantastic value

Cons: room was very good but the bathroom clean but poorly maintained

Pros: For me good location ať the time

Cons: Terribly poor room. Visible that it is long years used. Broken wells next to the room doors from inside sometimes preventing to close the door ať all as the parts of the wall falls between door and wall. Also aircindition did not work. It only heated the room to 30 degrees impossible to turn it off. Window had to be opened to keep the temperature in normal. Unfortunately right behind the window is stairs where people walk 1m from your bed and can even look into your room how you sleep. Breakfest was average. No real cafee. Some kind of nescafe there. Rather cheep low cost salami chees and other ingredientes used.

Pros: No frills but clean rooms and good location.

Cons: Small shower

Pros: Great breakfast. Very gentle staff. Comfy room. Location in a walk distance to main attractions. A nice place to stay in Palermo!

Cons: We have stayed in a low level room, too much close to restaurant and reception. A little noisy. They should make an acoustic treatment in the restaurant; if two tables start to chat, the whole ambient is involved. Just to mention.

Pros: Location Internet Valet parking (extra charge) Breakfast

Cons: Nothing really

Pros: Loved the location

Cons: Breakfast was poor, coffee was bad, selection was poor

Pros: Great staff, good price, close to English garden, main Street, fifteen minute walk to downtown, close to great restaurants. Secure parking for low price

Pros: The room was large and beds very comfortable.

Cons: The breakfast room was really cramped. There weren't enough egg cups !! The waitress had to get egg cups off other guests table and wash them! Other than that the breakfast was great. The safe didn't work properly and we ended up using a safe in another room which was empty.

Pros: The location was central.

Cons: First, the day of my check-out I went to get breakfast and came back in time to back for my 12pm check-out. When I can in he told me not to use the room or bathroom because they already made the room. Housekeeping had to leave early so the room had to be done early. But the room should have been mine and for my use until noon. The second problem I had was at checkout when he told me I had to pay 24 euros more for the extra person that stayed in my room. The night before my friend came from his nearby hotel and we watched movies and when he fell asleep I did not wake him, he just slept and left the next morning. When I asked to see where it says I should pay extra, he said “it’s this way in Italy” but I’m pretty sure that’s not a law, that would be a policy of the hotels and I would like to see where it’s written. Of course he could not show me, and when you do a simple search online you can easily see the room with the double bed is the same price for one or two people (I attached a simple screen shot to illustrate this). The only difference in the price is the city tax per person. To me it seemed a very unprofessional way of squeezing a bit more money out of the client. He told me he had been working in hotels for 40 years. Well, welcome to the age of the internet where things are more transparent. My final issue was that I was double taxed for the city tax. I paid once here on booking.com and paid upon leaving the hotel as well. The money is not a lot, it's the unprofessional treatment that really annoys me. The man treated me like I was a dumb foreigner.

Pros: The hotel was great for us taking the Ferry tomorrow. The staff were exceptional in helping us out trying fix a booking problem as as aresult of a missed fliught. Exceptional staff.

Pros: It is a 4 stars modern hotel with all comforts and not so expensive. Rooms are very clean and breakfast quite good.

Cons: The location seems in the night not so safe for parking your car. The private parking offered by the hotel is quite expensive

Cons: Location & breakfast

Pros: Beautiful little boutique hotel. Very clean and staff was very helpful. The location is close to shopping and restaurants which is very convenient. Would recommend.

Cons: The hotel itself was fantastic. When you leave the hotel to walk around, there are ridiculous amounts of garbage piled in the streets which makes it very unpleasant.

Pros: the stuff The room The willing to help

Pros: The host of the hotel is very gentle and offered us nice coffee and pastry. The room is clean. The location of the hotel is a bit of walk from the attractions, but in general the neighborhood is safe.

Cons: The WiFi connection is not that stable.

Pros: The staff was very helpful and spoke English well. The room was clean and comfortable. They arranged the trsnsfer from the airport late at night.

Cons: Our room was at the front of the hotel and the street noise was loud. We never got the internet to work.

Pros: Breakfast was large with many options. Staff was friendly, fun and helpful. Our room had all good amenities.

Cons: The location was farther from the city center than we wanted, but we appreciated how quiet it was. There were three very good restaurants quite close to the hotel. But the main reason we booked in the first place! was to have a secure place for our car. Their parking area was perfect!

Pros: The breakfast was nice, with traditional local pastries.

Cons: It's a bit far from the historic center of the city.

Pros: The place is very nice, close to the sea and the view was extraordinary. The personnel is very nice and the breakfast is offering.

Cons: Everything was good

Pros: good clean hotel, bathroom and toilet perfect! Luxury inside chaos outside

Cons: Room pricing on booking offers many different choices however a lot of the choices are the same room. No need to book a room with a view as there is not really one.

Pros: Location and the renovated room.

Cons: Wifi at the room was extremely slow & sometimes the wifi was not accessible.

Pros: Clean and comfortable room, friendly staff. Easy parking! Within walking distance of the city centre.

Cons: We were ignored by staff who didn’t speak English, this was everyone! Hotel caters for large group tours. Room smelt strongly of mould, which didn’t dissipate during stay. Room was ‘renovated’ but needed renovation! Ate once in restaurant for dinner. Worse (and overpriced) meal in Sicily and waited one hour to be served (but quiet night). As staff both in restaurant and front desk did not speak English, complaint fell on deaf ears. Booked hotel as major feature was swimming pool. Pool closed one week before our stay despite daily temps of 27degrees Celsius. Parking pot luck outside hotel where African males frighten patrons demanding money to park their cars.

Pros: Excellent location to visit Palermo.

Cons: Nothing worth to mention

Pros: The room. Well fitted, clean and practical. Great balcony. Quiet. All in all a redeeming feature of the hotel.

Cons: The worst restaurant service I have experienced in a long while. I had to ask three people for the drink I ordered. 20 minutes to arrive. Service was slow. I had to ask for salt several times before getting a couple of tear-open envelopes of salt. I left the restaurant after waiting for my bill for 20 minutes - after all, they had my room number! Staff begrudgingly friendly. Room service likewise. Concierge service inefficient and unclear.