Eurostars Centrale Palace

The room and the property were great and well located.

Our card was billed twice, with the second being hundreds more than the room cost. When we tried to speak with them about it, they kept showing that they hadn’t. We were only there one night, so we ended up continuing to follow up over email. A week or so later, we sent sufficient evidence for them that they had tremendously over billed us, and all we got in reply was “Sorry, our mistake.” We were managing a long complicated trip, so not being able to trust accurate billing or a thoughtful follow up from the hotel was a big deal. The hotel was great as was the breakfast, but this was a notably negative experience.

Great location Helpful friendly staff. Worth the price.

Nothing

Loved the building and the location and the breakfast was very good. Our room and the entire hotel were very clean and well serviced.

The lobby bar was not open and the couple of tables allocated as a bar area in the restaurant were a bit soulless. The service from some of the staff was a little indifferent.