Eurostars Centrale Palace

The room. Dark and cold

the location. some hotel staff were nice.

the hotel is in desperate need of an update. everything needs to be renovated. the classic rooms are falling apart, the paint, the bathroom, the door, the a/c, the decor. the superior is slightly better but there was water damage on the walls, scuff marks all over the wooden flooring, mildew on the mirrors and there was black mold all over the bathtub and shower. there is also smoking in the hotel which is a drawback. some of the front desk needs real hotel management training. the food in the restaurant is mediocre.

Location was great for wondering around old city. Breakfast selection was abundant. Bed was comfortable.

Expensive. Room needed renovation. loud A/C. Emails in advance asking for assistance organizing tour guide went unanswered. At check in, requested asked staff to arrange tour guide for city walking tour and tour of Monreale, but was met the following morning by an expensive driver. Only found out one hour into the “tour”that he was not a tour guide and wanted to just drop us off at sites.