|"good coffee and sweet cakes."||(in 2 reviews)|
|"Staff was extremely friendly and helpful."||(in 25 reviews)|
|"great location, friendly staff and super clean."||(in 38 reviews)|
|"Air conditioner not strong enough"||(in 3 reviews)|
|"The breakfast was really terrible."||(in 20 reviews)|
|"Wifi signal is too weak and no heating"||(in 1 review)|
Not informed about boiler issues at check-in
It was a very nice property, some of the rooms are spectacular, breakfast was also very nice. I would consider going back as long as they have heat and hot water....
We should have been informed at check-in about that there was no hot water and no heat. We overheard a guest complaining at check-in and we where sold that it was resolved and everything would be OK within a few hours. To add insult to injury I was given a room that did not resemble anything that I booked although immediately after complaining I was shown another room that was what I did book. (And it was spectacular.) But this new room was cold, very cold, we went out to diner and when we returned a couple of hours later it was still cold. They did immediately help by providing us another room that was much hotter. I understand that issues such as this happens, what I find distasteful was that the gentleman at check-in downplayed it and was deceptive about reality. We should have been informed and allowed us to have a choice.
With a stay at Hotel Palazzo Sitano, you'll be centrally located in Palermo, steps from Palermo Harbour and 12 minutes by foot from Teatro Massimo. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Palermo? This hotel has facilities measuring 915 square feet (85 square meters), including a conference center. Self parking (subject to charges) is available onsite.
based on 1 152 reviews
Policies vary by room type and provider.
Hotel Palazzo Sitano is located at Via Vittorio Emanuele, 114 in Kalsa, 0,6 km from the centre of Palermo. Palazzo Chiaramonte-Steri is the closest landmark to Hotel Palazzo Sitano.
Check-in time is 14:00 and check-out time is 11:00 at Hotel Palazzo Sitano.
Yes, Hotel Palazzo Sitano offers free Wi-Fi.
No, Hotel Palazzo Sitano does not offer free parking.
No, Hotel Palazzo Sitano does not offer free airport shuttle service.
Hotel Palazzo Sitano is 24,9 km from Palermo Punta Raisi. Hotel Palazzo Sitano is 80,3 km from Trapani Birgi.
Yes, Hotel Palazzo Sitano is a pet-friendly hotel.
No, Hotel Palazzo Sitano does not have a pool on-site.