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Niagara Falls hotels near Niagara Falls Tower
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Best Niagara Falls hotels near Niagara Falls Tower
Situated in Niagara Falls, this bed & breakfast is within a 15-minute walk of Niagara River Gorge, Fallsview Indoor Waterpark and Casino Niagara. Clifton Hill and Ripley's Believe it or Not are also within 15 minutes. Niagara Falls Station is 18 minutes by foot.
Overall 8,7 Excellent
Based on 151 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
This family-friendly Niagara Falls motel is located near the boardwalk, just steps away from Waves Indoor Waterpark and Lundy's Lane. Canada One Factory Outlets and Niagara Square Shopping Centre are also within 3 miles (5 km).
Overall 8,6 Excellent
Based on 426 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Pros: Came from the US to stay at Niagara falls. The hotel is older, but very clean and the owners are very accommodating. The breakfast was surprisingly good, and the rooms are equipped with a stove/sink/refrigerator, and has pots/pans/table settings, which is nice when you're traveling. The outside area was very nice with a pool, playground, and picnic area with a grill. The outside area was decorated with plenty of flowers the the owners keep up very well. Overall, or would definitely recommend it.
Cons: The tv in our room went in and out (my parents said theirs worked fine so maybe it was just our room), and there were not very many outlets (so you had to unplug the AC to plug in the coffee pot)...But these were minor inconveniences.
Excellent
10,0
Excellent
10,0
Pros: Great place to stay..can't beat the price.
Excellent
9,0
Pros: The ladies at the front desk were awesome! Without their recommendation, we would have driven home and missed out on our side trip to Niagara on the lake.
Cons: Nothing it was great.
Located in the heart of Niagara Falls, this hotel is within a 15-minute walk of Skylon Tower and Fallsview Casino. Horseshoe Falls and Aquarium of Niagara are also within 2 mi (3 km).
Overall 8,4 Excellent
Based on 1 426 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
8,2
Excellent
9,7
Excellent
10,0
Excellent
8,0
Excellent
9,7
Excellent
9,7
Excellent
8,0
Excellent
8,0
Excellent
8,0
Excellent
9,1
Excellent
10,0
Excellent
8,0
Excellent
10,0
Pros: The hotel is conveniently close to all the attractions, yet it doesn't feel loud or crowded. We really took advantage of the indoor and outdoor pool, the spa, and the sauna. The rooms are spacious, comfortable, and clean. We had a great view of the park and the city landmarks. I've stayed in Niagara before and this was the better experience by far.
Good
6,8
Pros: Location and cleanliness
Cons: Parking was added on at the end of stay. We would have appreciated notification of parking fee prior to stay since parking lot adjacent to hotel was $5/night.
Excellent
8,8
Pros: Location and cleanliness.
Cons: Expensive breakfast and parking
Excellent
9,7
Pros: It was clean, comfortable, good location. We had no issues whatever. It was not fancy, but e erything was functionable.
Cons: No issues whatever.
Excellent
10,0
Pros: Great location close to Falls and everything !! Will stay there our next trip
Good
6,2
Pros: STAFF WAS VERY CARING . PARKING VERY CONVIENENT . 2 COMPUTERS AND PRINTER IN BUSINESS AREA FOR USE . LARGE IN ROOM SAFE .
Cons: THIN WALLS . HAD HONEYMOONERS ON ONE SIDE MAKING "NOISES" AT 2am and again at 5am 2 days in a row . ON THE OTHER SIDE COUPLE PLAYED RADIO AND OPENED , CLOSED , LATCHED ADJOINING DOOR AT 4:30 am THEN HAD LOUD CONVERSATION . MATRESSES TOO SOFT . HOT / COLD INDICATOR IN SHOWER WAS OPPOSITE OF ACTUAL OPERATION .
Excellent
8,5
Pros: Rooms were big Great view of the city Walking distance to Niagara falls King size room had a pool out coach
Excellent
8,8
Pros: Loved the location, the room was great, the service was great, and the hotel did stay very quiet and there were 3 sports teams while we were there.
Cons: The wait time for the elevator was 15 minutes at peak time. And I would suggest going out for breakfast.
Good
6,0
Pros: Very nice room, clean and great location.
Cons: Not enough towels for two people... Refrigerator didn't work.. A/C is poor.. Hardly cooled the room. Staff not so welcoming nor friendly at desk.
Excellent
9,4
Pros: We watched the nightly 10 pm fireworks right from our room window. We walked to all the Clifton Hill attractions. The indoor pool & hot tub were great for the kids.
Cons: Liked everything
Excellent
9,3
Pros: Big rooms. Indoor/outdoor pool. Quiet. Location.
Cons: Breakfast not included because booked through 3rd party vendor. Very expensive area. View.
Excellent
8,0
Cons: Crowded, one of the rooms had a view of a concrete wall and nothing else.
Mediocre
2,0
Pros: Room was clean
Cons: Every time I go they give me excuse that they have water problem even after I reserved a room online then they shift me to a lower class room for same price which is not fair it's a ripoff
Excellent
9,4
Pros: Our room was very nice with a jacuzzi tub which was a pleasant surprise.
Cons: Our view was nothing to enjoy. The staff was not very helpful with directions to the local attractions.
Located in Fallsview, this spa hotel is within a 15-minute walk of Fallsview Casino and Queen Victoria Park. Horseshoe Falls and Casino Niagara are also within 2 mi (3 km).
Overall 8,2 Excellent
Based on 4 143 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Good
7,7
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
9,7
Excellent
8,2
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Okay
4,0
Excellent
8,0
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,3
Excellent
9,7
Pros: The hotel had everything we needed. It's as close to all the other attractions as you can get.
Cons: The view for the hotel room was excellent ! ! !
Good
6,8
Pros: Massages were fantastic.
Cons: Check in needs major improvement. We had a fire alarm with very poor communication between staff and guests.
Good
7,7
Pros: Very nice lobby with with Starbucks and a restaurant for your convenience. Our falls view room was spectacular .
Cons: A definite place to stay but do your homework first. The rooms are expensive, ask for anything that might be included! I asked and then recieved vouchers. Parking was outrageous at $35. Unless you have lots of dollars to throw around there might be a better deal around the corner.
Excellent
8,0
Pros: We stayed on the 22nd floor rm 2225 and the view was incredible! Smack in the middle of the falls. Bed was very comfortable and the staff were very nice! My only complaints were that I found hairs in the tub and the parking was extremely expensive $35 a night isn't in my budget so we parked the casino. Coffee in the room was horrible and also WiFi wasn't free in the rooms either. Overall worth to pay the upgrade for a falls view. And in my opinion the only way to go it truly was a million dollar view!
Cons: Parking fees very expensive No free WiFi were my main complaints
Excellent
9,1
Pros: The view from our room was magnificent! The staff were all very accommodating and friendly. The hotel is in a great location - kind of at the end so as to not be excessively busy and loud - and within walking distance to many great locales. I would suggest buying the bus/tour package for local attractions - great value!
Cons: The room could looked clean on arrival. Housekeeping didn't do as great of a job as I am used to on subsequent days. I wasn't thrilled with the extra parking fee and taxes - to me it would be better to include it in the overall price and not charge additional for parking.
Okay
4,8
Pros: Location is good.
Cons: Front desk can make improvements with customer service. Rooms does not have refrigerator.
Good
7,4
Pros: Came to this hotel basically for the view. Great to wake up seeing the Niagara falls.
Cons: Bathroom toilet was too small, not standard size. Wi-Fi should always be free for guest, shouldn't have to pay for something that is standard in other hotel chains. Parking was expensive!
Excellent
9,7
Pros: Terrific location, excellent views, friendly staff
Good
6,0
Cons: Hotel was way too hot. The rooms never cooked nor did the lobby. The wait for breakfast was too long.
Excellent
9,7
Pros: Excellent views!
Good
6,0
Pros: room was spacious and clean
Cons: The pictures on-line were doctored to make it appear that the marriott was in fact in the location that is actually the fallsview casino. I chose the hotel and paid extra for the view but felt mislead by the photo online. Also I was not given marriott points for my stay because of booking through a third party. I won't do that again.
Mediocre
2,0
Cons: Valet parking was a joke. $45 a night and a 40 minute wait fir your car.
Excellent
8,3
Pros: Great views
Cons: Could clan rooms a bit better
Excellent
10,0
Pros: Romantic and spectacular!
Cons: I loved it all!
Okay
4,5
Cons: Poor reception staffs
Good
7,7
Pros: Mortons is at the hotel and has a great view.
Cons: Parking 40 CAD No Minibar Old and dirty rooms Change the bed to king 40 CAD Awful Pool
Excellent
9,4
Pros: All in an excellent Hotel in a unique location. The Morton's restaurant in the hotel is excellent (compliments to the chef!) and when mentioned that we are here for our wedding anniversary- they put in extra effort to make our stay as memorable as possible!
Cons: Prices are changing - so check twice. In our case I changed the package 3 times and finally found the best deal on the Mariott website itself- over $120 cheaper and with more perks (casino coupon & dinner coupon). Room service - could be a bit more attentive as they responded to only one of the three requests (no big things).
Excellent
8,8
Pros: You cannot beat the view. Amazing day and night. Close to all the action, the hotel is attached to the tram that takes you straight down to the observatory for the falls. There was a fireplace in the room! Hadn't seen that in a hotel before. Even if it's just for looks, it's a great romantic touch. All staff was extremely friendly. From the valet to the front desk. They even exchanged our currency for us at the current exchange rate. Comfy beds. Quiet hotel
Cons: A recent burst pipe flooded the lobby and first couple of floors a few weeks prior to our arrival, so a great deal of construction and renovations were underway during our stay. Drywall dust was everywhere in the lobby. But they explained why and the construction noise was not heard from our from at any time. Said they hoped to have it all complete by the next week
Excellent
10,0
Pros: The view of the falls was unbeatable. The room was clean and very nice. The bed was the most comfortable bed I've ever slept in. Pillows were perfect. Loved having the little fridge in the room too. Given the hotel was totally full it was very quiet
Cons: The rattle of the elevators was kind of creepy. They were very fast though.
Excellent
9,7
Cons: I did not like the parking fee, thought very expensive and not told about it till I got the bill.
Excellent
10,0
Pros: Incredible views of the falls. Modern rooms, great friendly staff.
Cons: $40/day for parking at the hotel. $16/day for wifi.
Excellent
9,1
Pros: The view in our room (we upgrade it to the 18th Floor) was magnificent. The Marriot falls view is ideally located and easy access to every where. We enjoyed our stay very much.
Cons: In room coffee machine is bad and outdated.
Excellent
10,0
Pros: Breakfast was awesome and the staff went beyond our expectations
Cons: The parking can be confusing
Excellent
8,0
Pros: Great view. Heated indoor pool in the basement. Good location. Spacious room.
Cons: Paying for parking - at those room rates! Pay for Wi-Fi - but it's free at the Starbucks in the lobby.
Good
7,1
Pros: location
Cons: parking was $35 a day plus tax plus another fee not sure what it was! Nothing included! Shower very poor water pressure. Was very disappointed in a 4 star hotel would not stay there again.fD
Excellent
10,0
Pros: We had a room with a window that would open just wide enough to hear the Falls. Perfect. Rooms have two chairs facing the Falls. Short walk to a really nice non-smoking casino and a lift to visitor center close to the Falls.
Cons: Need directions for getting from the Rainbow Bridge to the hotel. It was confusing. Cell service is expensive in Canada.
Excellent
8,8
Pros: Can't beat the view, great modern updated room
Cons: Parking cost
Located in Fallsview, this hotel is within 1 mi (2 km) of Fallsview Casino and Queen Victoria Park. Horseshoe Falls and Casino Niagara are also within 2 mi (3 km).
Overall 8,2 Excellent
Based on 2 701 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: The view, room was spacious, parking was conveinant.
Cons: Nothing to comment on.
Excellent
10,0
Good
7,4
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
8,2
Excellent
10,0
Excellent
10,0
Good
6,6
Pros: The view of the falls from the room is truly what you are paying for. Beds were very comfortable. Nice linens. Good housekeeping staff.
Cons: The nickel and diming for internet service and parking is very tacky. Although the room price looks okay when you book through Kayak or any other internet service, after taxes and parking add ons you pay roughly $100 more per night. Also, the hotel rugs and elevators need an upgrade. It is ludicrous for such a so-called luxury hotel to make guests compete for elevator service. It became a sport to get on one that wasn't full already and to guess which of four doors would open next that you had to leap for. The pool is ridiculously small for the facility, and packed with children at all hours.
Good
6,2
Excellent
10,0
Excellent
8,0
Okay
5,4
Pros: Location was good
Cons: They charge for parking. It isn’t that uncommon but being upcharged at the last minute make you feel like you are getting ripped off. But worse, we paid $15/day and they ran out of spots in the parking lot. They had several business Christmas parties that day so those attendees used the parking lot at no charge. They had a shared lot with a theatre down the street they told me I could use. Street parking was cheaper and closer but they refused to refund my parking for the day. It’s a small issue but I will not be returning to this hotel.
Excellent
10,0
Pros: - The room was a fallsview, 15th floor, it was breath taking waking up looking at the falls. (Great deal on the price of the room, view and location) - Bed was very comfortable and the fluffy pillows. - Washroom and the whole room was clean. - Starbucks in the lobby. - Milestones restaurant within the hotel. - Breakfast buffet was great, especially the made to order omelet. - All the staff were all helpful and very friendly! :) - Very close to the the casino, restaurants ( especially Copa Cabana, about 5 minutes walk), outlet malls, and other tourist attractions.
Excellent
8,5
Excellent
10,0
Mediocre
3,6
Excellent
8,0
Excellent
9,7
Excellent
9,6
Excellent
8,2
Excellent
10,0
Excellent
10,0
Good
6,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
9,7
Okay
4,5
Pros: The place was clean. Location was good.
Cons: Air conditioning was broken. Room was too hot and we couldn't do anything about it. Staff put an industrial fan in our room. Staff was very cold and didn't seem to care at all. Satellite tv was broken too so, no tv. When asked they said they are working on it. Happened due to a storm that broke the sattelite. Ironically there was no storm. Don't know what they were talking about as I live in the area.
Good
6,0
Pros: I liked the friendly customer service
Cons: It was a Sheraton not a Marriott, I have stayed all over the world in Marriott but this one was sub-par. I could've stayed at Sheraton instead and pay a lot less than paying Marriott money but staying in a Sheraton. In all I would never stay at this hotel again.
Excellent
10,0
Pros: 10
Excellent
8,0
Pros: Overall comfortable stay. As to be expected from Marriott.
Cons: A little bit of a walk to the Falls, Clifton Hill, casino and other attractions. The otherarriott is slightly closer, even though it’s just across the street.
Excellent
10,0
Pros: Stay, hotel staff, Restaurant and service.
Cons: There should be more than one soap. I had to request to send needed soap for bath.
Excellent
9,6
Pros: Great place to go and stay, loved it.
Cons: To meny people, very busy.
Okay
5,7
Pros: Location was great.
Cons: Staff were not very helpful and the rooms need to be updated.
Excellent
10,0
Pros: Cleanliness, comfort and the staff
Excellent
9,1
Pros: The view was amazing. Customer service was excellent
Cons: The parking should be included in the room price. $40/day is really high for a big brand hotel. But again they have to make it worth the investment so...
Good
6,2
Pros: Location, amenities
Cons: Small bathroom, aged finishes, air conditioning system and condenser noise, parking fees
Excellent
10,0
Pros: We were switched from two queens to a king with no charge. The breakfast buffet option was a good deal (just make sure you are hungry). Our hotel view of the falls was worth the extra money to wake up to and be able to watch the colors and fireworks at the falls at night.
Cons: I wasn't told up front how much parking was per day ($25) and I could have moved my car to cheaper lots had I known.
Excellent
8,2
Pros: Price and location cannot be beat.
Cons: Parking is almost $30 and WiFi in room is not free.
Excellent
10,0
Cons: it is a beautiful hotel your attention is excellent and the view is spectacular
Excellent
10,0
Pros: The hotel was right across from the falls. Walking distance to pretty much everything. The room was cleaned daily and the staff was friendly and knowledgeable. I would highly recommend the hotel and plan on visiting again.
Cons: Nothing
Excellent
8,8
Pros: Very clean, with knowledgeable staff. A great place to stay
Good
6,0
Pros: We liked the location best because it was within walking distance to everything. The pool was nice. The view of the falls was fantastic.
Cons: The room wasn't very clean but in an old, "needs to be renovated" kind of way. Something orange dropped from the shower head on our last day there and the mini fridge hummed the whole time. We had dinner at Milestones and the food came out so fast it was obvious that it was prepared before we got there and reheated before being served to us. Not exactly the classy dining experience they try to promote.
Excellent
8,0
Pros: The service was great. The room was very nice.
Cons: At the price of the hotel parking and wifi should be included. The room was a little outdated but nice.
Excellent
10,0
Pros: Beautiful view comfortable beds nice in understanding staff
Cons: The room could use more lights
Good
7,7
Pros: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.
Cons: We were charged for Wi-Fi when our stay was over which should be included. Parking at the hotel was expensive. After paying high prices for a room it seems unreasonable to have to pay $30 per night for parking. We booked our room through a booking company so our rate was a bit cheaper, but be prepared to have quite a bit of coin for parking. Restaurants and coffee shops in and around the hotel have huge price jumps. We found it better to travel away from the tourist areas for drinks and eats. There are plenty of amazing options that aren't far.
Excellent
10,0
Pros: Large and comfortable room. Walking distance from the attractions. Quiet and clean
Cons: When you reserve 4 people and get breakfast for only 2 it's disappointing.
Excellent
9,7
Pros: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!
Cons: The bathroom door, while very aesthetically pleasing, was not very functional for a group of people.. the door didn't close all the way (it was a sliding barn door type style) and it didn't allow for the bathroom activities to be "separate" from the rest of the hotel room. The only other issue I had was the paying for parking (two nights was $70) and the breakfast buffet, while very good, was $22 a person.. just a hair on the expensive side for those two items.
This family-friendly Niagara Falls hotel is located on the Strip, within a 10-minute walk of IMAX Theatre Niagara Falls, Fallsview Casino and Skylon Tower. Scotiabank Convention Centre and Journey Behind The Falls are also within 1 mi (2 km).
Overall 8,2 Excellent
Based on 1 646 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Pros: The lobby was beautiful! Warm and inviting. The front desk staff are friendly .Our room was lovely. The beds are amazingly comfortable!! Big and fluffy, like a sleeping on a cloud. The rooms are clean, the towels were fluffy and big.. The coffee in maker in the room was perfect. I would have preferred more creamers.but still perfect. The hotel is centrally located between the falls and Clinton Hill. About a 15-20 min walk to each, We certainly got our exercise !!! The Aveda Spa is wonderful. We each had a 55 min massage with a scalp treatment that felt and smelled amazing!! The indoor pool and sauna was the icing on the cake!! Would absolutely stay here again!!! Napoli Italian restaurant located one block away is delicious!! Would certainly go for a delicious relaxing meal!! The Ossa buco gnocci is to die for!! Dont miss the illuminated falls. Spectacular!!
Cons: Be prepared to spend money. Food and entertainment is very expensive. This has nothing to do with the hotel. It is just reality in this area. Once i got over how $$$ everything is I relaxed, went with it and had a really enjoyable time.
Okay
4,8
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Cons: There was a faint smell of cigarettes in our room. The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before. Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony. The breakfast brunch is absolutely not worth the expense. Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.
Excellent
10,0
Excellent
10,0
Excellent
8,0
Good
7,7
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
8,0
Excellent
8,8
Excellent
9,4
Good
6,0
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Cons: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel
Excellent
8,0
Pros: Staff was very accomodating;restaurant food was better than expected and prices were surprisingly reasonable. Restaurant staff were all exceptional.Loved the on site Spa-I always visit when we stay here.Beds were very comfortable
Cons: Housekeeping did not replenish toiletries,coffee as expected.On site Starbucks do not accept Starbucks cards.Bath towels could use an upgrade
Excellent
10,0
Pros: The pool was great. The kids had a fab time.
Cons: Parking cost.
Excellent
9,7
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Cons: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.
Excellent
10,0
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Cons: There is an additional parking fee per night if you drive.
Excellent
9,6
Pros: The hotel lobby was beautiful and clean. It also had a full Starbucks beside the gift shop if you dislike the in-room coffee pot coffee. The room was very clean and the linens looked fresh and new. Overall, I would be happy to stay here again in the future.
Cons: The bath towels were rough and thin and didn't do much absorbing. Also, the basic room is only available as two queen size beds. To get a king size bed you have to upgrade to a jacuzzi suite. Not a deal breaker but also not very "couple friendly."
Good
7,4
Cons: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.
Excellent
8,6
Pros: The warm cookies were very tasty and the room was comfortable. TV was good, nice big fridge. Didn't get a chance to use the pool.
Cons: Nothing, it's a good place.
Excellent
10,0
Pros: Everything was fantastic
Cons: Nothing
Good
6,5
Pros: Well maintained.
Cons: Not full Falls view. Room was stuffy
Excellent
10,0
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Cons: Nothing
Excellent
10,0
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Excellent
8,0
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Good
7,7
Pros: It was close to many of the attractions.
Cons: Mattress was too hard, pillows were too soft--no support.
Excellent
10,0
Pros: The staff, the warm chocolate chip cookies we received when we arrived, the view from out room, the suite and layout of our room.
Cons: The price was a little high, but all of Niagara Falls is a little pricey!!
Excellent
10,0
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Cons: Don't change a thing.
Okay
5,6
Pros: The ambience of the lobby has a warm friendly feel...very nice.
Cons: For the price I shouldn't have had to pay for parking ($13) to only be told immediately after not responsible for my vehicle AND the SECURE lot next door was cheaper. Although the view of the falls was decent from our room the strong stench of cigarettes filled the room and the Jacuzzi tub didn't work. We didn't complain but we feel that because we arrived (12:00) early for a 3:30 checkin they could've done better. We wouldn't stay here twice...sorry.
This family-friendly Niagara Falls hotel is within 1 mi (2 km) of Niagara Falls History Museum, Lundy's Lane and Greg Frewin Theatre. Fallsview Casino and Clifton Hill are also within 2 miles (3 km).
Overall 8,2 Excellent
Based on 582 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
10,0
Pros: I loved everything about this place!! I like to travel alone and enjoy my privacy and space. I appreciated that Staff wasn't in my face, yet were very attentive, professional and friendly when approached with any requests. The room was very clean, beautifully made-up. It was fresh, comfortable and quiet. I was offered an upgrade without asking for it, which was an awesome bonus and I enjoyed every moment of it. Their fitness facility was a great adjunct as well. It was clean, neat and perfectly functional. Very accessible to everything. I'd return there in a heartbeat!!
Cons: I honestly have no complaints. It was a very smooth and excellent experience. A complete pleasure!!!!
Excellent
8,0
Excellent
10,0
Pros: The beds were really comfortable, Shower had good water pressure plus the indoor pool area was extremely cool with a bar just Incase of a rainy day on your trip.
Excellent
10,0
Pros: Loved the pool area
Cons: Nothing
Excellent
9,4
Pros: Great service, clean rooms, love the pool area
Cons: No room service, take out only from the pub next door. Difficult with kids
Excellent
8,0
Cons: beds were too hard
Situated in the entertainment district, this hotel is steps away from Niagara River Gorge, Clifton Hill and Greg Frewin Theatre. Fallsview Indoor Waterpark and Ripley's Believe it or Not are also within 10 minutes.
Overall 8,1 Excellent
Based on 4 899 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Okay
4,8
Good
7,7
Excellent
8,0
Pros: The location is perfect! The hotel is one block from the top of Clifton Hill, with bars and restaurants lining the streets. The falls are about a 10 minute walk and there are various bus routes within a 5 minute walk. The staff were friendly and helpful, providing a map and recommendations as to where to eat. It is a clean, comfy, inexpensive option.
Cons: The hotel had several doors which said they could only be opened with a room key during the day and were locked between 12 am and 6 pm. This was not the case. I did not feel that the hotel was very secure, and being so close to a number of tourist attractions, this was worrisome. Although there may have been some confusion on our part, the hotel does NOT have an outdoor pool. Finally, although the lobby and main section of the hotel and newly remodeled, the section of the hotel we were in was in the back building, an older section that has not been remodeled. I do not know if this is due to the fact that we booked by a third party site, as the woman at reception pointed out at check in, or if this was just due to the amount of bookings. The newer section of the hotel was substantially updated compared to our area. We had a very old toilet, that actually need housekeeping attention during our stay, an extremely old shower head that did not really get all the shampoo out, and a faulty breaker that tripper while we were getting ready to go out.
Excellent
8,0
Good
7,4
Excellent
8,8
Excellent
10,0
Excellent
8,2
Pros: The hotel was very clean and located very close to thestrip. There are two bars across the street but you do not hear anything once inside. Staff are incredibly polite and parking, although not included, was affordable. Perfect hotel for a family or couple at an affordable price
Cons: Although i would recomend the hotel, our fridge was barely cold enough to mildly chill a bottle of wine, and the settings knob not surprisingly missing. The other fault was air conditioning unit unable to keep up with the 85+ weather outside. It was a tad warm on our stay
Excellent
10,0
Pros: Great place, great service we're coming again!
Excellent
8,2
Pros: Close to Clifton hill and everything we wanted to see. Didn't have to drive at all to get to places.
Cons: Not a lot of channels missing quite a few!!!! Needs to improve with more selections and more sports channels.
Excellent
8,0
Cons: Two of the lamps didn't work. But otherwise good room
Excellent
9,7
Pros: Locaition. Very clean.
Cons: Extra parking fee.
Excellent
9,7
Pros: Great location, great value for money, friendly staff
Excellent
8,8
Pros: Clean room, professional staff, close to the action but in a quiet out of the way location.
Cons: Bed could have been better.
Excellent
8,0
Pros: I liked the room was nice and spacious
Cons: I didn't like that you needed a ticket to get breakfast
Located in Fallsview, this hotel is within a 10-minute walk of Scotiabank Convention Centre and Fallsview Casino. Skylon Tower and Clifton Hill are also within 1 mile (2 km).
Overall 7,9 Good
Based on 3 305 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
10,0
Excellent
8,8
Good
6,0
Excellent
9,7
Excellent
10,0
Pros: I spent a nice birthday weekend here with my wife in the Fallsview suite with the jetted tube. Walking in to the room I was pleasantly surprised with how amazing the view of the falls were (identical to online photos). I ended up staying in my room majority of the time because the view was all I needed. It was breathtaking and relaxing from the sunrise view to the evening lights. Also, the jetted tube was extremely relaxing. I highly suggest spending a little extra money to stay in that room for a romantic weekend.
Cons: Many of the close by foods are big chain places. I suggest going at least a mile away from the hotel for really good food, such as the Weinkeller.
Excellent
8,8
Excellent
10,0
Good
6,5
Excellent
9,4
Pros: Perfect location! Close walk down to falls & can take Incline back up to hotel, close to Casino, comfortable accommodations with indoor pool. Rooms with terrific falls view! Sometimes can get upgrade to higher floor or falls view room depending on occupancy. Stayed at many hotels here and keep coming back to Raddison.. It's the best value for price, comfort and location. Food is expensive in Falls area, my suggestion is to visit Niagara on the Lake ; food is better priced and the town is picturesque with shopping and wineries.
Cons: Never had a bad stay here!
Excellent
10,0
Pros: We were promised a view of the falls and we had an awesome view! We also were given an upgrade to the 11th floor as a surprise. Had a sleep numbers bed which was awesome. Great food and room service. Would stay again!
Cons: Couldn't see the fireworks but you can't have everything, right?
Excellent
10,0
Pros: Staff were excellent
Excellent
9,0
Pros: Nice facility, close to public transportation.
Cons: Disappointed with pool and hot tub, hot tub was not hot and is connected to pool.
Excellent
10,0
Pros: Friendly staff. Very clean and is to get to
Cons: N/A
Okay
4,8
Pros: Location
Cons: Noisy
Good
6,0
Pros: The view was nice.
Cons: The sink was scratched and there were stains on the carpet. A little skanky.the
Excellent
9,1
Pros: The staff was so nice and attentive!
Cons: Cleaningness of the room wasn't perfect, but it can get better.
Excellent
8,0
Pros: the beds were outstanding and comfortable
Cons: using a key card to run the heat and ac is a little cheep, and the service in the restaurant was horrible, although not as bad as the food in the resturant
Excellent
10,0
Pros: updated,clean,fruendly staff.
Cons: $20 parking surcharge
Excellent
10,0
Pros: EVERYTHING!!!! Staff is so cordial! Beds are super comfy! I have nothing bad to say!!! Loved my experience!!
Good
7,7
Pros: Nice clean rooms, jacuzzi and pool. Short walk to falls.
Cons: Falls mostly hidden behind another hotel.
Excellent
9,1
Pros: Marry at reception was super helpful and did a great service
Excellent
10,0
Pros: They friendly and helpful staff. Everyone was willing to drop whatever they were doing to assist us with any question that we had. Everyone of the personnel staff aided in making our stay enjoyable.
Cons: That we only had 2 days.
Excellent
8,0
Pros: Hotel was nice and in a good location, within walking distance of the falls, casinos, and the hotel restaurants.
Cons: The whole area around the falls is very resort style. Restaurants near the falls are grossly over priced and there is very little information available if you want to try some of the local bars and restaurants.
Good
7,4
Pros: The main reason we choose the hotel is for the suite. We are two adults wanting privacy at night with the feel of two rooms.
Cons: The bathroom was toward the front door so the one person in the bedroom has to walk thru the living room/other person's bedroom to use it. Usually we find suites that have the bathroom in the middle and it separates the two rooms so,there is no disturbance when using the bathroom
Excellent
9,7
Pros: I like everything about the hotel.
Cons: I didn't like the time they give me to check out. I checked in later,but had to leave early.
Excellent
8,6
Pros: Cheap parking, friendly staff , clean rooms
Cons: Nohing
Excellent
9,4
Pros: Our room had an amazing view and it was clean and newly renovated. The air conditioner worked well and kept the room at a comfortable temperature. The indoor pool is heated which was great to have since it was cold outside. Also, Tony Romas has a friendly bartender and a great breakfast buffet. Overall a great stay.
Cons: The only downsides to this hotel is that parking is $20 a day and the sleep number beds aren't the greatest. Its not that the beds are uncomfortable, its just that compared to some luxury hotel beds they're definitely lacking.
Located in Fallsview, this hotel is within a 10-minute walk of Scotiabank Convention Centre and Fallsview Casino. Skylon Tower and Clifton Hill are also within 1 mile (2 km).
Overall 7,9 Good
Based on 617 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,2
Pros: It was okay for the money spent. Amy at the front desk was super helpful, giving us tips on what to do and how to get around. Bed wasn't super comfortable but it was tolerable. Close to the falls and convenient Wego stops.
Excellent
8,8
Pros: Clean, comfortable, freindly, first time staying in a motel I was vacationing on a tight budget and stayed at rodeway and was in no way disappoint. Will visit again.
Cons: Just to nitpick, the TV was outdated (notflat), but i don't go on vacation to watch TV.
Excellent
10,0
Pros: Exceptionally friendly, efficient, and helpful staff at front desk. Larger room space. Hotel is walking distance to bus stop and town. Good breakfast at reasonable price with nice waitress.
Cons: No micro/fridge, but ice is available. Have to pay for parking, but $10 seems to be the going rate at most hotels.
Excellent
8,5
Pros: In walking distance of the Falls.
Cons: Pay to park.
Excellent
8,8
Pros: The location was great we walked all over Niagra Falls and made the most of the trip. Zebb was very helpful, he gave my wife and I great dining ideas. He suggested on our first night we try The Syndicate, a local Brewery, he helped us with reservations and it was a fantastic dining experience. Thanks Zebb.
Cons: The rooms could use a little updating and the airconditioner was a little noisy but overall we were only there to sleep. We spent our days out exploring.
Excellent
8,0
Pros: Great value for the money. It is just across the street from the many of the main hotels at Niagara Falls, but much cheaper. The staff was excellent and was very friendly and helpful when we had questions about the area. The room was clean and comfortable.
Cons: The outside appearance of the hotel made it look a little run down and the facilities were lacking (no workout room, indoor pool, or complimentary breakfast). Also, the internet was hard to connect to while we were there but this was a temporary problem as they were changing systems.
This family-friendly Niagara Falls hotel is located on the riverfront, within a 5-minute walk of Oakes Garden Theatre and Casino Niagara. Fallsview Indoor Waterpark and Queen Victoria Park are also within 15 minutes. Niagara Falls Station is 29 minutes by foot.
Overall 7,8 Good
Based on 4 410 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7,4
Excellent
9,1
Excellent
8,5
Excellent
9,1
Okay
4,0
Excellent
9,7
Excellent
10,0
Good
6,5
Excellent
9,7
Excellent
9,1
Excellent
10,0
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
9,4
Okay
4,0
Okay
5,7
Excellent
9,1
Good
6,0
Excellent
10,0
Good
6,8
Pros: The room we booked on line was supposed to be a 5 Stat Queen with a garden view. What we actually got was a small dark interior room with a window that looked into the lobby of the convention center. The washroom was so small you had to stand between the toilet and wall to close the door. The shower was smaller than that of an old cruise ship. I'm 6'2" and the shower head was pointed at my navel. Yhe noise from the elevators was so loud it was like trying to sleep on the runway of the local airport. The decibel level was into the mid 90's at times. However the day manager (Taylor) made it right by moving us to a higher floor away from the elevator and noise of out of control children that ran the hallway till 3am.
Excellent
10,0
Excellent
8,2
Excellent
8,0
Good
6,8
Okay
5,1
Excellent
9,6
Excellent
10,0
Excellent
8,8
Good
6,0
Excellent
10,0
Excellent
10,0
Okay
5,7
Pros: your front desk staff are very friendly but the gentleman who are suppose to help with your questions about parking or bus passes was so rude and didn't have no clue in what he was talking about . We asked about the charges for parking and he told us $20 - $30 a day. When we make a comment about being told when we used our players card in the casino we had free parking, he raised his voice loud enough for other guest to hear him he said it was not free and it would be on our bill. When we left the hotel and swiped the players card it was free.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Pros: Clean rooms, clean spacious bathroom, great breakfast buffet, friendly staff, great outdoor pool - awesome view of the falls, great location - everything is walking distance, starbucks at lobby, fast check-in and check-out
Cons: concierge glanced at us, maybe saw we're not Canadian (he was), glanced right back down at what he was doing. male staff behind him realized other guy was choosing not to attend to us, so he greeted us and asked us what we needed and proceeded to help us out. tsk tsk. this tiny bit was the only negative thing. shame on that dude.
Excellent
9,7
Pros: Location and view from room was amazing! We loved being able to watch the fireworks in PJs from the comfort of our room. Received early check-in (very grateful!). Room was clean and updated nicely.
Cons: It’s pricey!! But worth the splurge for the location, view, and experience.
Excellent
10,0
Pros: The room, the view, the tub, the food, the location and the staff!
Cons: The elevators are frustrating. One side only goes to 12. The other all the way to the top. Invariably, when you need to go above 12 you more often than not get the one that doesn’t go there. It’s maddening
Excellent
9,7
Pros: The hotel was nice and clean. Staff were very friendly and helpful.
Okay
5,7
Pros: The floor to ceiling window is lovely, and the fact that the window actually opens.
Cons: Our room was described as having an uninterrupted view of the falls, and while it was beautiful, the falls were only visible if sitting on the couch and looking at a sharp angle. The room was way too expensive for the general quality, while it was clean, the decor is lifeless, drab, and outdated.
Excellent
9,1
Pros: With a water park, friendly staff and plenty to do this is an excellent place to take kids. Buffet dinners are a highlight of the day.
Cons: Strange no fans in the bathroom.
Excellent
9,1
Cons: Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Excellent
9,7
Pros: We loved how quiet, peaceful and relaxing it was. The room was beautiful, clean and serene. The staff was very friendly and helpful.
Cons: We didn't like that we were not aware of the $25 per night parking fee. It made no mention of that when we booked our stay. Infact, under ammenities it says "parking" as one of the availabilities. We assumed that to be included in the price. That was a little disappointing as that added a good chunk to our cost.
Excellent
10,0
Pros: Beautiful hotel with clearly the premier location on the Canadian side of the Falls. Short walk across the street to the riverfront and it's situated right on the street where all the nightlife is. Large crowds of well-behaved people on the streets made it seem very safe to walk the town at night. Restaurant on top highly recommended. Reasonable prices and eye-popping view of the Falls.
Cons: I'm still trying to come up with something.
Excellent
10,0
Pros: Hotel staff was friendly, great view of the falls and the windows restaurant was the best!
Cons: Heated pool was freezing
Excellent
8,2
Pros: Loved the location . Kids loved the hotel sand all it had to offer.
Cons: Rooms smelled a little. Other than that it was a great stay.
Excellent
10,0
Pros: The fallsview room was great, it was really clean and the view was amazing.
Excellent
10,0
Pros: My room had a awesome view of the falls. Front desk was great. Hotel Valet was quick and worth it.
Cons: The shower was small even though it had a jacuzzi tub init.. And watch for extra fees in the bill at checkout.
Located in Fallsview, this hotel is within a 10-minute walk of Fallsview Casino and Skylon Tower. Clifton Hill and Horseshoe Falls are also within 1 mi (2 km).
Overall 7,8 Good
Based on 1 699 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
10,0
Good
7,7
Excellent
9,1
Excellent
9,1
Good
6,8
Excellent
8,0
Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Cons: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!
Excellent
10,0
Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
Okay
5,4
Pros: Bed Heart Shaped Jacuzzi
Cons: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge
Excellent
9,0
Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
Cons: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.
Good
7,0
Pros: convenient location
Cons: mattress is so old and uncomfortable
Excellent
9,6
Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Cons: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!
Excellent
10,0
Pros: Everything
Cons: the room service is only for the breakfast and not the rest of the day
Excellent
8,0
Cons: Breakfast was horrible.
Good
7,7
Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Good
6,0
Pros: The location and free parking made this hotel very appealing.
Cons: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!
Located in Fallsview, this eco-friendly hotel is within a 10-minute walk of Fallsview Casino and Skylon Tower. Clifton Hill and Horseshoe Falls are also within 1 mi (2 km).
Overall 7,5 Good
Based on 14 347 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,8
Pros: The room itself was great, very comfortable and fairly clean. The 4min walk to the falls is a great bonus too!
Cons: Something to keep in mind while reading this is me and my girlfriend are early 20’s, we are young. When pulling into the parking garage we were given an option of self park or valet, we asked how much parking was, if it was ridiculously expensive we would just park in a parking lot as we were only one night. We were told self parking was $35 and valet was $40, so we chose to park at the hotel in the self park. During check out we received the bill and we were charged $35 for self parking and $45 for parking. We told the person serving us that we were told it was only $35 to park for the night and we would have just parked in the parking lot nearby for $30 if we knew it would be $80 here. The response we received was “I’m sorry sir but this is what we charge”. I’m not upset about the price, more so that it seemed we were lied to about the price. As well during our check in we noticed everyone in line was asking for the highest floor possible when checking in or asking to be put on a higher floor once they were given a room. All of these people had their requests met and some were given multiple options. When we got up to the counter and were checking in we asked to please have the highest floor available. The response we received was “I’m sorry sir we do not take requests, we only give what is available”. This was upsetting as everyone else had there requests met, where as we were we told no. Once entering our room we noticed outside our window we had a big pillar right in the middle of our view, blocking most of it. The main reason we booked here is because we heard of the great views. We were not happy about this as we booked a room with city view, not a pillar view. When we received our welcome text message, they asked if there was any complaints and if so they would make it right. We told them about this and that we were not happy with the blocked view. We received no response. They then sent a second message, again asking how everything was, again we complained about this and again no response. We did not have time to talk to the front desk as the lines we very long and we wanted to enjoy our night. It was very upsetting with all these complaints we had, since we did pay a premium to stay here and no one seemed to care about our experience. I feel like a lot of this treatment was because we are so young and this is a “fancy” hotel. In the end I likely will not book here again and I likely will not recommend it either.
Okay
5,7
Pros: Pictures in ad make the room look new. The actual room looked like it needed some work. Discolouration in bathtub, missing fixture in washroom with insulation falling out of it, pull out sofa bed had a broken corner, closet door was broken. Look like there was water infiltration problem on the mezzanine and looby. No sign or mention of the cost of parking and it turn out to be 44$ a day with tax which is overpriced . I mentioned all this at checkout and all I got as a response “ thank you for letting us know about the problems with the room “. Nothing else.
Cons: More accurate representation of the room. A discount or some sort of compensation when problems are mentioned at the front desk.
Excellent
9,7
Excellent
8,0
Excellent
10,0
Good
7,7
Excellent
9,7
Excellent
10,0
Good
6,0
Excellent
9,4
Good
7,7
Excellent
8,0
Okay
4,0
Excellent
10,0
Excellent
10,0
Good
7,1
Pros: The room was extremely clean and comfortable. I was literally in awe from the sparkling bathroom floors! ( not one mark, hair, or streak) bedding and pillows were calling for us! My girls even commented and trust me they are Teens and super hard to impress let alone give a compliment. The maintenance call was handled quickly and effectively. The gentleman apologized for the interruption and easily fixed the shower drain backup.
Cons: Most unprofessional staff We have encountered at a Hilton. We stay at them often and love the superior rooms and service. But after a long evening with our girls walking and enjoying the falls attractions Amd sites. Dropping almost $ 700 ln the room to start off to have to be charged for WIFI for the one person extra and to be told that we cannot enjoy the complimentary breakfast or attraction packages (even though we are paying the exact same price as the ones who qualify) and then to be insulted by offering us $3.00 off an iMax show (wow no thanks) super disappointed in the lack of effort and quite frankly rude and curt tone. Calling me dear while my title is Dr. That is petty and really didn't bother me too much just mentioned as a sidebar. Also I am a HIlton Honors member but I husband booked online and forgot to include the member #. Which they told us we cannot earn the points for this stay.... Why???? Idk
Okay
5,4
Pros: Location and that it was attached to galleria and casino
Cons: We called prior to make sure we booked a whirlpool room. Lady who answered said it would not be a problem as most rooms are whirlpool rooms. When we arrived to check in, the man started "Oh no, you paid close to half off so you don't get a whirlpool room. Only guests paying full price has this option." We decided not to fuss and just to use the hot tub in the spa for relaxation but it looked as though someone had really bad diarrhea in the hot tub. So needless to say, we had no hot tub relaxation. If you want good service and to feel like you matter, be sure to pay the outrageous full price or stay elsewhere!
Excellent
8,2
Good
7,4
Excellent
9,1
Good
6,2
Excellent
10,0
Excellent
8,8
Excellent
8,0
Excellent
10,0
Good
7,7
Good
6,0
Excellent
8,0
Excellent
10,0
Good
6,8
Excellent
8,0
Excellent
10,0
Okay
5,7
Excellent
10,0
Mediocre
3,7
Excellent
8,2
Excellent
10,0
Good
7,4
Excellent
9,7
Mediocre
2,0
Excellent
10,0
Excellent
9,7
Excellent
8,0
Excellent
8,5
Okay
4,5
Pros: The staff was nice and accommodating.
Cons: I am single man traveling with two kids. I booked a room with city view. I selected this hotel rather than others was because the pool. Upon arrival I was informed that the pool was closed then I was given a room that seemed worse than a cheep motel. I went back and requested another room. In which they were nice to give another room. So what exactly made this a bad experience was mostly with the stringent rules and false marketing by kayak 1:- there was nothing on kayak site that the pool was closed 2:- there was nothing about extra fees that the hotel will add to the reservation fee this amounted to an additional $100 a day (parking was $35 a day) 3:- when I called kayak to see what changes can be done they offered me a 10% refund which it came to $50. (Nice right!!) however if I wanted to move to a different hotel I was going to be charged $75 what a joke 4-: lots of construction noice My stay was bad because of false marketing by kayak and what seemed they are out to get you if you do not ask and investigate every little thing Kayak did start processing the $50 refund , thank you for that but teuly that dose not replace the bad experience I had.
Okay
4,2
Pros: The location was excellent giving easy access to the Casino and the Falls. Plenty of good restaurants near by, easy access to our wine tour that we scheduled.
Cons: Our first room was extremely small, had stains on the towels, one stain on the bed, fruit flies, and gum on the recycle bin. I went down to speak to one of the front desk agents to complain with pictures of the evidence. The agent gave me another room key to an " upgraded room". When my finance and I arrived at the next room on the 7th floor, I quickly realised that it was a handicap room. My fiance was not impressed, nor was I. We both took a quick look around and found the floors in the bathroom very greasy and found a few hairs in the bathtub. Also, I noticed the duvet cover was two sheets rather than a sealed duvet cover; I am not sure if this is customary at the Hilton.. I would not stay at this location again due to the reasons mentioned above, not to mention it was approaching $600 for 2 nights..
Good
7,1
Pros: Room was clean, quiet all night, view for city view was lovely. For having so many floors the elevators were always quite quick. Front desk service was great: we had a misunderstanding upon check in that was a little frustrating but once the staff realized their small error they were extremely apologetic and always polite. Location was great.
Cons: Room was dark only one bedside lamp. No overhead lights and no light in shower, and shower head leaked leaving it with bad water pressure. We tried to relax after a busy day and watch tv for an hour, our tv had 2 channels. The rest said no information on the menu and we were not interested in the two channels we could use. The parking situation was horrible. We used self park outside and the attendant was not there when we reached the rooftop parking. We struggled with a suitcase to find how to check in and enter the hotel. The pool looked lovely but we tried to swim at 8:30 on Friday night and a male employee was rather rude telling us the pool was closed. The sign posted for hours said pool open until 11pm.
Good
6,5
Excellent
10,0
Excellent
9,7
Located in Fallsview, this hotel is within a 15-minute walk of Fallsview Casino and Skylon Tower. Journey Behind The Falls and Clifton Hill are also within 1 mi (2 km).
Overall 7,4 Good
Based on 6 803 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,4
Okay
5,1
Excellent
8,0
Okay
5,4
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,8
Excellent
9,7
Excellent
10,0
Good
7,7
Excellent
8,5
Okay
5,4
Pros: The rooms are good, very large and comfortable
Cons: They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option. The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.
Excellent
8,5
Okay
5,7
Excellent
9,7
Excellent
8,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Pros: Whenever I stay at hotels I look at reviews and I jump back and forth between hotels and most times can't make up my mind. My money was well spent with Embassy suites! We upgraded our room and the view was amazing! The room was very clean and big! The staff was always very friendly and ready to help with anything needed!
Cons: When checking in they offer two options for parking. We went with the cheaper option, when checking out instead of having you car brought to the front of the hotel. A shuttle take you to a nearby parking lot where your car is. I found out this was better and faster since the shuttle comes back every few mins and the people who had paid more money for valet were having to wait like 30 minutes and more for their cars because everyone was checking out at the same time! So go with the cheaper option!
Excellent
10,0
Excellent. Would love to stay again
Excellent
10,0
Pros: The view was amazing! The room was gigantic, the hot tub awesome, the massage chair incredible. The room very roomy.
Cons: The breakfast was so crowded and a mess!! We hot there early but it is no joke if you dont make it to breakfast before 8am expect a long 45 min wait to be seated. We got there early and had a good view of falls but by 830 it was crowded by the time we left it was packed a long 45 min wait line outside to get into restaurant. First thing they do is they give you a slip that shows the times breakfast is not crowded go early.
Good
6,2
Cons: Place was under renovation when we were there, I find it hard paying top dollar going into a restaurant like The Keg with unfinished walls and drywall showing and the lights for the elevator hanging out of the wall.
Excellent
9,7
Pros: Spacious accommodation and the view was exceptional
Cons: Breakfast during covid was very limited
Excellent
9,7
Pros: They hotel is great for families with children. The suites gave our daughter her own quiet space away from her snoring father :) The pool was great. We are always up early with our little girl, so never had a wait for breakfast. The staff was very helpful. We did pay extra to park our car at the hotel (self park is really a shuttle to a secure lot).
Cons: The elevator waits were a bit crazy at times. We would ride them up just so that there was room to get on.
Okay
4,5
Pros: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car.
Cons: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car. Also, I did not like staying on the 39th floor.
Okay
5,4
Pros: The keg - good food and service
Cons: Under renovations, noise at night from band playing elsewhere unable to sleep at a decent time had marathon to run in morning. Room more like a 3 star hotel.
Good
6,2
Pros: Great Location with the possiblity of beautiful views. Good food
Cons: The hotel was huge. It should have more elvators for 42 floors. We often to the stairs to the 19th floor. The line to get into breakfast into breakfast was like going to diney world. Not relaxing.
Excellent
9,1
Pros: The hotel is in an excellent location and has amazing views of the falls from the guest rooms.
Excellent
8,0
Pros: View and comfort of room were great
Cons: Way way too crowded and loud in the restaurant (breakfast and dinner). Breakfast was minimal and the process was a cattle call, eggs tasted fake and it was so loud that we left the restaurant as soon as possible.
Good
6,0
Cons: things were changed without notification,like the managers reception was over by5.15p.m which was normally till 6.30. the morning manager was a rude person
Excellent
10,0
Cons: Offsite parking cost was a bit steep at $70CAD
Excellent
8,0
Pros: Comfy bed, amazing views (falls view room), staff were mostly friendly, particularly pool staff, cleaners and porters who we encountered.
Cons: No gown in the room, towels were quite small. It felt like we were always being upsold something, even on our TV in the room. We didn't expect to have to pay $50 for parking for one night. That was ridiculous.
Excellent
10,0
Pros: Very well run hotel with beautiful rooms, incredible views, and easy access to town.
Cons: Big crowds by parking valet, but this is to be expected during summer visits.
Good
7,1
Pros: Location. Price
Cons: Breakfast chaotic. Parking expensive. Entry blocked by valet parking. Water pressure uneven
Good
6,5
Pros: Centrally located, clean, modern
Cons: We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward. The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.
Excellent
8,8
Pros: Excellent location close to the falls Very friendly staff Very clean modern hotel Good included breakfast
Cons: Long waits for elevators, especially at breakfast and evening Cost of valet parking - should have self park option. It also should be advertised better. Poor selection of reception snacks compared with other Embassy Suites - shouldn't advertise.
Good
6,0
Pros: Spacious room Nice breakfast
Cons: Didn't like that there is no tunnel or bridge to get directly to casino Pool way too cold (especially for small kids) Valet area too crowded for drop off or pick up Only able to use 1 door for entering or exiting premises Starbucks way too expensive at the location
Excellent
8,0
Pros: Nice views and spacious rooms. Good breakfast buffet
Cons: Parking too high to take a shuttle to get too
Excellent
10,0
Pros: The staff went above and beyond they where also courtesy.
Cons: Nothing I would love to go back next year.
Mediocre
2,0
Pros: Reservation canceled in April. Should not have been charged. Last time ever using this service
Cons: Canceled. Charge came through anyway. Extremely irritating
Excellent
10,0
Pros: Well kept Great Staff Breakfast included Happy Hour included Spectacular views Would definitely stay there again. Well staffed and everyone was above and beyond helpful.
Cons: High Volume hotel Parking garage additional fees + valet Long elevator lines Long breakfast lines Long Happy Hour lines Since it is high volume and probably booked most of the time the lines can be long. The hotel tries to prepare you for this by posting what times are the best to avoid the longest lines. Only hidden fees were the parking issues.
Excellent
8,2
Pros: Facilities were great. Employees were friendly and helpful. Breakfast was very good with a lot of variety.
Cons: Evening reception was not very well done. Weak drinks and very little in the way of food. Potato chips, pretzels, and pickles are not exceptional.
Excellent
9,1
Pros: View of the falls from our room was great. We were on the 39th floor. Our suite was excellent, very clean and comfortable. Please note that the parking isn't free here and is valet parking only if you want to park at the hotel. It was $35 dollars a day if you wanted them to park at the hotel or $25 a day if you wanted to park at an offsite location and take the shuttle. Had a complimentary breakfast which was good too.
Cons: The staff at the reception was ok, didnt think they were that great.
Excellent
8,5
Pros: The reason we picked Niagara Falls for a vacation was to see and experience the views. Our "both falls view" was the best imaginable. The view from the on site Steak House The Keg Restaurant were amazing too. They use the same area for the Open Breakfast meal. The hotel is in a great location and easy to get to everything you want when visiting the area.
Cons: They are in the middle of a Update to the hotel and rooms. The lobby is done and very impressive. Our room was clean but not updated, beds not that comfortable. My understanding is 3 floors have been updated and one by one they will all get done.
Excellent
10,0
Pros: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.
Excellent
10,0
Pros: Everything easngreat, the room, the view and the staff
Located in Fallsview, this romantic hotel is within a 10-minute walk of Fallsview Casino and Scotiabank Convention Centre. Skylon Tower and Clifton Hill are also within 1 mile (2 km).
Overall 7,4 Good
Based on 3 049 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
10,0
Excellent
9,1
Excellent
8,2
Excellent
8,2
Pros: view+location are great
Cons: 2 clowns at reception- 1 was checking in somebody else other was engrossed in his computer screen-we stood in front of him for 10 minutes without him saying a word while he stared at his screen and occasionally spoke with the other reception fool finally the other guy got checked in, and the clown who checked him in then checked us in parking is $45-they take your car somewhere else (valet BS) IHOP restaurant upstairs has great view-$20 for a burger $25 for french toast etc- absurd prices only top 5 floors out of 30 have rooms-rest is just an empty tower
Excellent
8,0
Okay
5,4
Cons: Hotel a bit dstedv
Excellent
10,0
Pros: I loved the view. The view the hotel provides of Niagra is absolutely beautiful. The service and the cafe was great and housekeeping was also wonderful.
Cons: The only thing I didn't like is the room could use some new funiture. I loved the decor of the room but there was some things that needed too be replaced.
Excellent
9,7
Pros: The free valet that came with the affordable parking was great - he doubled as a concierge letting me know about the fireworks that I was able to watch from the window of my room on the 30th floor. (I have never been above the fireworks before. It was beautiful. I had a free upgrade to a falls view which was a delight. The room was clean and comfortable - the shower was great which is always a relief. A huge bank of windows overlooked the US falls and part of the CDN falls for gorgeous sunrise misty mornings. The location was within walking distance of, well, everything.
Cons: I wish the restaurant had been open on Monday night.
Excellent
10,0
Pros: the staff upgraded our room when we arrived with a stunning view of both falls our room was clean ad the bed was comfy. staff were polite friendly and always there to help
Cons: everything was amazing nothing to not like thanks tower staff for the amazing experience
Excellent
9,7
Pros: The view from 2802 was amazing. The bed was the most comfortable we have slept in. The sound of the falls just lulls you right to sleep. The staff was very friendly and helpful. The rooms are small, but the view was HUGE. This the perfect spot for a romantic get away, young or old. Some of our best photos of the falls were taken right from our room. Well worth the price. We will highly recommend this to our friends.
Cons: No coffee pot in the room. But there is a Starbucks very close.
Good
7,7
Pros: Friendly, organized and responsive staff. Great location.
Cons: Dated facilities, thin walls
Excellent
9,7
Pros: The Hotel is really central and it's a great place to stay. The staff is really friendly. We booked a city view room and got one with a little bit of a falls view. That made us really happy. The room is pretty nice.
Cons: Everything seems kind of old. The elevators make creepy noises sometimes. This place has no activities or a pool. A indoor pool would make it perfect.
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Popular in Niagara Falls
Accommodations in Niagara Falls
Landmarks in Niagara Falls
- Casino Niagara
- Niagara Falls Tower
- Niagara Falls Ontario Amtrak Station
- Niagara SkyWheel
- Horseshoe Falls
- Niagara Fallsview Casino Resort
- Fallsview Indoor Waterpark
- Ripley's Believe it or Not
- Shaw Theater
- Maid of the Mist
- Rainbow Tower
- Journey Behind The Falls
- Crystal Caves
- Canada One Factory Outlets
- Bird Kingdom
- Greg Frewin Theatre
- Scotiabank Convention Centre
- Rainbow Bridge
- Oakes Garden Theatre
- Queen Victoria Park