The room, the view, the tub, the food, the location and the staff!
The elevators are frustrating. One side only goes to 12. The other all the way to the top. Invariably, when you need to go above 12 you more often than not get the one that doesn’t go there. It’s maddening
Location and view from room was amazing! We loved being able to watch the fireworks in PJs from the comfort of our room. Received early check-in (very grateful!). Room was clean and updated nicely.
It’s pricey!! But worth the splurge for the location, view, and experience.
Just the location
Everything
With a water park, friendly staff and plenty to do this is an excellent place to take kids. Buffet dinners are a highlight of the day.
Strange no fans in the bathroom.
Very convinient to everything in Niagara Falls area
Room didn’t get very cold despite how much we turned up the ac.
Loved the location , very convenient, the buffet restaurant was really good with falls view but over priced
Falls view restaurant over priced and parking was too far and expensive
Waterpark Italian Restaurant
Few TV channel's Room's are meh Fallsview not worth it as only view-able from a small part of the room.
Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Views, fireplace, couch in room, jacuzzi tub in bathroom
Slow elevator service, there was a gap between the window and wall that we could hear the other room clear as day, and see right into the room.
Loved the location . Kids loved the hotel sand all it had to offer.
Rooms smelled a little. Other than that it was a great stay.