Quality Inn & Suites

Quality Inn & Suites

5234 Ferry Street, Niagara Falls, ON L2G 1R5, Canada
+1 289 932 0888

rate per night


based on 803 reviews

Quality Inn & Suites
Fri 24/3
Tue 28/3

About Quality Inn & Suites

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Located in Niagara Falls City, Quality Inn & Suites Niagara Falls City is a short walk from Niagara Falls and offers a Jacuzzi, a sauna and an indoor pool. It is conveniently positioned for guests wanting to discover the area's attractions.

A variety of premium services are available for guests of Quality Inn & Suites Niagara Falls City, like an express check-in and check-out feature and a currency exchange. Staff are available 24/7 and can help with booking tours and tickets. Also on offer are a kids pool, a BBQ/picnic area and bicycle rental.

There are 59 rooms at the hotel, each providing all the necessities to ensure a comfortable stay. Bathrooms feature a jacuzzi, ideal for indulging in a calming soak at the end of the day.

Quality Inn & Suites Niagara Falls City's in-house eatery provides a convenient option for guests preferring to dine in. Alternatively, there is a large choice of international restaurants close by.

The hotel is within walking distance of Fallsview Casino Resort and Niagara River. Activities including water activities, horse riding and fishing are on offer nearby.

Photos of Quality Inn & Suites

Property safety measures

Quality Inn & Suites has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Quality Inn & Suites

Fri 24/3
Tue 28/3
Show deals with
Double rooms(R996 - R2 910)
Double room
no bed type specified
no bed type specified


R996 totalZenhotels.com
1 queen bed

1 queen bed


R1 037/night

R1 037 totalSuperTravel
1 queen bed

1 queen bed


R1 141/night

R1 141 totalVio.com
Superior rooms(R1 817 - R5 039)
Superior room
2 queen beds

2 queen beds


R1 817/night

R1 817 totaleDreams
2 queen beds

2 queen beds


R1 830/night

R1 830 totalAgoda.com
2 queen beds

2 queen beds


R2 547/night

R2 547 totalBooking.com
King rooms(R946 - R5 389)
King room
1 king bed

1 king bed



R946 totalSuperTravel
1 king bed

1 king bed



R999 totalExpedia
1 king bed

1 king bed


R1 022/night

R1 022 totalSuperTravel
Standard rooms(R1 060 - R3 627)
Standard Room
no bed type specified
no bed type specified

R1 060/night

R1 060 totalZenhotels.com
2 queen beds

2 queen beds


R1 331/night

R1 331 totalSuperTravel
no bed type specified
no bed type specified

R3 627/night

R3 627 totalVio.com
Queen rooms(R838 - R3 797)
Queen room
1 queen bed

1 queen bed



R838 totalSuperTravel
1 queen bed

1 queen bed



R887 totalVio.com
1 queen bed

1 queen bed



R914 totalKAYAK
Executive rooms(R3 011 - R4 323)
Executive room
no bed type specified
no bed type specified

R3 011/night

R3 011 totalAgoda.com
no bed type specified
no bed type specified

R3 021/night

R3 021 totalAgoda.com
no bed type specified
no bed type specified

R3 773/night

R3 773 totaleDreams

Amenities at Quality Inn & Suites

  • Restaurant
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Enhanced cleaning
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces


  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Free toiletries
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Hypoallergenic
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs


  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom


  • Window
  • Family rooms
  • Hardwood or parquet floors
  • Telephone
  • Carpeted
  • Storage available


  • Breakfast included
  • Restaurant
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • TV


  • Socket near the bed
  • Sofa bed
  • Alarm clock

Pool and spa

  • Hot tub
  • Sauna

Parking and transportation

  • Parking
  • Private parking


  • Laundry facilities
  • Iron and ironing board


  • Fax/photocopying
  • Desk

Things to do

  • Bicycle hire
  • Casino


  • Balcony

Reviews of Quality Inn & Suites

FairBased on 803 verified guest reviews

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Newest first
5,4 Fair
Pros:It was a short walk to the falls.
Cons:The pool was under renovations which I was never made aware of, very dissapointing when your children get all there swim stuff on, walk across the parking lot to the main building and down a long hallway to see a room full of mattresses and furniture. Our room was not in the main building, hallways were very dirty with stained carpet, pop machine was out of order and ice machine was missing. The phone in the room didn't work, the lady at the desk said that we could sign into Netflix if we had an account which we do but, another staff member that came to give us the Roku password so we could sign into the t.v. then denied us saying it would slow down the wifi for everyone else. The channels in the guide were all wrong and there were barely any channels to watch, could only get a couple channels with extremely old shows on them.
6,2 Okay
Cons:Front desk was inconsistent in notifying guests of $15+tax parking fee, therefore we were unaware until check-out that this had automatically been added to our bill. Staff unwilling to waive this fee despite the fact that we hadn't been notified on check-in. Overpriced given that it was a Saturday in October, and we weren't able to access our room until 4pm even though check-in is at 3pm.
4,0 Mediocre
Pros:Continental breakfast
Cons:Room Pool Cleanliness Hidden fees
6,5 Okay
Pros:For the money this was a pretty good Hotel. It is in a great location.
7,4 Good
Cons:Bathroom tissue holder broken. Part of hotel is a separate 2-story building, like a cheap motel. Which you would not know, until you are placed there at check in. When it gets colder, it becomes a problem if you are traveling with kids and want to use the pool. Parking is not free, but it's not uncommon for a Niagara hotel. Lesson for me to ask about these details before booking
9,1 Wonderful
Pros:-location is perfect -complementary breakfast included and it's good! -nice staff -pool -excellent value for what you pay and get in return
Cons:-parking lot charges $15.00 daily! -room had a weird smell coming from AC unit and carpet had a big stain.
2,8 Poor
Cons:tub clogged w standing water, no a/c, traveling w small kids, rude front desk, no help, gross beds
2,0 Poor
Cons:The hotel didn't have the room we reserved and ended up switching our room twice. We ended up with a room with no air conditioning the room was disgusting they only gave us a small desk top fan since the air conditioning was broken. The desk attendant was not trying to help us at all. Other people were complaining of their rooms leaking and making a reservation and the hotel did not have a room for them. I was extremely dissatisfied. Hot day in August with 2 small children with no air conditioning and lazy staff. I will never stay there again. Also WiFi was horrible we only had a couple towels in our room and the towels had stains on them. The sheets were dirty and the tub had water in it that would not drain. I was totally disgusted.
2,0 Poor
Cons:Wifi was so bad we had to go to Debby's and that cost me $60.00 and breakfast was hard to get. Do not stay here. The location is good.
4,2 Mediocre
Cons:The walls are paper thin and a group of over 20 people were having a party next door. I called down to the front desk twice and eventually the police came. When I told them that no one should have to pay for such a horrible stay...with no sleep! They told me that I could forget about not paying for the evening. Very disappointing.


5234 Ferry Street, Niagara Falls, ON L2G 1R5

What's nearby

  • Niagara Falls Tower349 m
  • Niagara SkyWheel0.5 km
  • Queen Victoria Park0.5 km
  • Ripley's Believe it or Not0.5 km
  • Skylon Tower0.5 km
  • Louis Tussaud's Waxworks0.5 km
  • Great Canadian Midway0.5 km
  • Niagara Fallsview Casino Resort0.8 km
  • Casino Niagara0.8 km
  • Niagara Falls History Museum0.8 km
  • Niagara Falls0.9 km
  • Journey Behind The Falls1.2 km



Check in anytime after 16:00, check out anytime before 11:00


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When to book a room at Quality Inn & Suites

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Distance to city centre

0,3 km