Empress Inn And Suites By The Falls

2 stars
Fri 29/5
-
Sat 30/5
2 guests, 1 room
Deals from
R482
/Cheapest rate per night
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Niagara Falls City, Empress Inn and Suites by Elevate Rooms provides complimentary wireless internet and a gym. It is close to Niagara Falls.

This 3-star hotel provides an airport shuttle, babysitting/child services and a 24-hour reception. In addition, the multilingual staff are on hand to provide assistance.

Empress Inn and Suites by Elevate Rooms has 80 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay.

The location of the hotel permits easy access to many tourist attractions. Fallsview Casino Resort and Niagara River are a short walk away.

6,1
Okay rating
Based on 1 942 verified guest reviews

Latest deals for Empress Inn And Suites By The Falls

Fri 29/5
-
Sat 30/5
Double room
bed type unknown
R623
nightly with fees
bed type unknown
R785
nightly with fees
bed type unknown
R1 488
nightly with fees
Standard Room
bed type unknown
R638
nightly with fees
1 double bed
R775
nightly with fees
bed type unknown
R815
nightly with fees
Queen room
2 queen beds
R482
nightly with fees
2 queen beds
R754
nightly with fees
bed type unknown
R814
nightly with fees
King room
bed type unknown
R624
nightly with fees
bed type unknown
R696
nightly with fees
bed type unknown
R991
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Empress Inn And Suites By The Falls

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Airport shuttle
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Smoke alarms
  • Heating

Accessibility and suitability

  • Allergy-free room
  • No smoking
  • Hypoallergenic
  • Accessible parking
  • Designated smoking area

Health and safety

  • CCTV outside property
  • Daily housekeeping
  • Safe
  • First-aid kit
  • CCTV in common areas

Services and conveniences

  • ATM on-site
  • Currency exchange on-site
  • Room service
  • 24-hour front desk

Parking and transportation

  • Parking
  • Airport shuttle
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Dining

  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)

General

  • Soundproof rooms
  • Family rooms
  • Storage available

Outdoor

  • Balcony
  • Grill

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Eco tourism
  • Casino

Family friendly

  • Babysitting or child care

Reviews of Empress Inn And Suites By The Falls

6,1
Okay
1942 verified ratings
Wonderful
247
Very good
230
Good
361
Okay
218
Fair
297
Mediocre
162
Poor
427

Summary of reviews

Guests say
Guests generally appreciated the hotel's convenient location near attractions and friendly, accommodating staff. Positive mentions include good value for price and helpfulness of the staff. However, many guests expressed strong dissatisfaction with cleanliness, citing dirty rooms, unpleasant smells, and bed bugs. Several guests also found the rooms small and beds uncomfortable. Service was positively noted, especially staff friendliness and helpfulness, but some negative experiences with staff were also reported. Overall, the hotel is valued for location and service but criticized for poor cleanliness and room comfort.
AI-generated from customer reviews
Location8.5 out of 10
Service7.5 out of 10
Bed Comfort3.5 out of 10
Room Size3 out of 10
Cleanliness1 out of 10
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All reviews

2.0
Poor
Moneka S, Jul 2016
Cons (-) The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.

Location

5951 Clark Avenue, Niagara Falls, ON L2G 3W3

What's nearby

  • Skylon Tower0.4 km
  • Queen Victoria Park0.4 km
  • Criminals Hall of Fame0.6 km
  • Niagara SkyWheel0.6 km
  • Clifton Hill0.7 km
  • Niagara Fallsview Casino Resort0.7 km
  • Niagara Falls0.8 km
  • Fallsview Indoor Waterpark0.9 km
  • Casino Niagara0.9 km
  • Journey Behind The Falls1.1 km
  • Rainbow Bridge1.1 km
  • Horseshoe Falls1.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Empress Inn And Suites By The Falls

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Empress Inn And Suites By The Falls

  • Where is Empress Inn And Suites By The Falls located?

    Empress Inn And Suites By The Falls is located at 5951 Clark Avenue in Fallsview, 0,3 km from the centre of Niagara Falls. Skylon Tower is the closest landmark to Empress Inn And Suites By The Falls.

  • When is check-in time and check-out time at Empress Inn And Suites By The Falls?

    Check-in time is 15:00 and check-out time is 11:00 at Empress Inn And Suites By The Falls.

  • Does Empress Inn And Suites By The Falls offer free Wi-Fi?

    Yes, Empress Inn And Suites By The Falls offers free Wi-Fi.

  • How far is Empress Inn And Suites By The Falls from the airport?

    Empress Inn And Suites By The Falls is 11,2 km from Niagara Falls. Empress Inn And Suites By The Falls is 13,6 km from St Catharines.

  • How does KAYAK find such great Empress Inn And Suites By The Falls hotel deals?

    KAYAK scours the web for all room deals available at Empress Inn And Suites By The Falls in Niagara Falls and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Empress Inn And Suites By The Falls and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Empress Inn And Suites By The Falls.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,7
0,3 km
St Catharines
13,6 km