Empress Inn And Suites By The Falls

5951 Clark Avenue, Niagara Falls, ON L2G 3W3, Canada
+1 905 356 3700

Cheapest
rate per night

6,2

Good
based on 1 317 reviews
Empress Inn And Suites By The Falls - Niagara Falls, ON, Canada
Fri 3/5
-
Sat 3/6
Compare vs KAYAK |

Provider Nightly total
Priceline R560
Booking.com R563
Agoda.com R635
Priceline
Booking.com
Agoda.com

Good to know

Value for money

6,3

Distance to city centre

0,3 km

Location rating

7,9

Nearest airport

Toronto Pearson Intl

Distance to airport

78,9 km

Rooms

Fri 3/5
Sat 3/6

Queen rooms

R560+

Bed type
Provider
Nightly base price
Unknown
R560 per night
Unknown
R563 per night
Unknown
R635 per night
Queen bed
R1 198 per night

Standard rooms

R704+

Bed type
Provider
Nightly base price
Unknown
R704 per night
Twin bed
R743 per night

Reviews

Pros

Cons

Traveller rating

130
251
173
139
16

Time of year

Traveller type

Show reviews that mention

+
  • Poor
    Jul 2016
    2,0

    The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.

  • Mediocre
    Jun 2015
    2,5

    Bed bugs!!! and management will not take ownership

    There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence evidence ) .

    Hmmm...bed bugs under pillows and comforters, yellow stained pillows, hair every where, cockroches under "clean" towels. The staff is extremely rude and will not take ownership of anything that may be wrong with the room.

  • Okay
    Oct 2010
    5,0

    Good price.

    No tea/coffee facilities. Water took 10+ minutes to get hot

  • Okay
    Oct 2010
    5,0

    cheap,bonus microwave and small fridge

    walking up to the 3rd floor with all our luggage was a pain, the walls were concrete were the bedframes attached to and look out of place compared to the other walls

  • Good
    Oct 2010
    7,3

    I love the beds and the down duvets. So comfortable. Also like the microwave and fridge which is great for having drinks and snacks. The room is clean and doesn't smell musty like some motel rooms at Niagara falls.

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About

Overview

Located in Niagara Falls City, Empress Inn and Suites by Elevate Rooms provides complimentary wireless internet and a gym. It is close to Niagara Falls.

A variety of premium services are available for guests of Empress Inn and Suites by Elevate Rooms, such as babysitting/child services, a concierge and a currency exchange. Staff are available 24/7 and can assist with booking tours and tickets.

The hotel has 80 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay.

The location of the hotel permits easy access to many tourist attractions. Fallsview Casino Resort and Niagara River are a short walk away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

6,2 Good

based on 1 317 reviews

5,8

Cleanliness

6,0

Comfort

3,3

Facilities

7,9

Location

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Allergy-free room
CCTV outside property
Washer/dryer available in-room
ATM on-site
No smoking
Free Wi-Fi
Soundproof rooms
Babysitting or child care
Balcony
Restaurant
Bar/Lounge
Wi-Fi available in all areas
Daily housekeeping
Disabled access
Fax/photocopying
Fitness centre
Family rooms
Concierge service
Currency exchange on-site
Grill
Fire extinguisher
Laundry facilities
Ironing service
Air-conditioned
Laundry service
Multi-lingual staff
Safe
Room service
Smoke alarms
Airport shuttle
Heating
Free Internet
Pets not allowed
Casino
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Vending machine (drinks)
24-hour front desk
Designated smoking area
Storage available
Private parking
CCTV in common areas

FAQs when booking at Empress Inn And Suites By The Falls

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Photos

Empress Inn And Suites By The Falls - Niagara Falls - Bedroom
All photos (12)
Empress Inn And Suites By The Falls - Niagara Falls - Bedroom
Bedroom (4)
Empress Inn And Suites By The Falls - Niagara Falls - Restaurant
Restaurant (1)
Empress Inn And Suites By The Falls - Niagara Falls - Patio
Patio (1)
Empress Inn And Suites By The Falls - Niagara Falls - Bathroom
Bathroom (2)

Location

Most popular landmarks

  • Niagara Falls Tower 277 m
  • Skylon Tower 0,4 km
  • Queen Victoria Park 0,4 km
  • Niagara SkyWheel 0,6 km
  • Ripley's Believe it or Not 0,6 km
  • Louis Tussaud's Waxworks 0,7 km

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