Empress Inn And Suites By The Falls
5951 Clark Avenue, Niagara Falls, ON L2G 3W3, Canada
+1 905 356 3700From
R926
Cheapest
rate per night
5,8
Passable
based on 1 014 reviews
About Empress Inn And Suites By The Falls
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi for free
Located in Niagara Falls City, Empress Inn and Suites by Elevate Rooms provides complimentary wireless internet and a gym. It is close to Niagara Falls.
This 3-star hotel provides an airport shuttle, babysitting/child services and a 24-hour reception. In addition, the multilingual staff are on hand to provide assistance.
Empress Inn and Suites by Elevate Rooms has 80 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay.
The location of the hotel permits easy access to many tourist attractions. Fallsview Casino Resort and Niagara River are a short walk away.
Photos of Empress Inn And Suites By The Falls
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Standard rooms(R953 - R2 794)
Standard Room
Queen rooms(R926 - R2 283)
Queen room
King rooms(R1 070 - R2 346)
Amenities at Empress Inn And Suites By The Falls
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Parking
- Laundry service
- Laundry facilities
- Casino
Health and safety
- CCTV outside property
- Hand sanitiser in guest accommodation and key areas
- Daily housekeeping
- Screens or physical barriers placed between staff and guests in appropriate areas
- Safe
- Staff follow all safety protocols as directed by local authorities
- Physical distancing rules
- Disinfection of high-touch surfaces
- First-aid kit
- CCTV in common areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
Accessibility and suitability
- Allergy-free room
- No smoking
- Disabled access
- Multi-lingual staff
- Hypoallergenic
- Designated smoking area
Services and conveniences
- ATM on-site
- Ticket service
- Concierge service
- Currency exchange on-site
- Room service
- 24-hour front desk
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Dining
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
General
- Soundproof rooms
- Family rooms
- Storage available
Outdoor
- Balcony
- Grill
Workspace
- Fax/photocopying
- Desk
Things to do
- Eco tourism
- Casino
Family friendly
- Babysitting or child care
Reviews of Empress Inn And Suites By The Falls
5,8
Based on 1 014 verified guest reviews
5,8Families
6,1Friends
5,5Couples
6,4Solo
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Cons:The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.
Pros:There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence evidence ) .
Cons:Hmmm...bed bugs under pillows and comforters, yellow stained pillows, hair every where, cockroches under "clean" towels. The staff is extremely rude and will not take ownership of anything that may be wrong with the room.
Location
5951 Clark Avenue, Niagara Falls, ON L2G 3W3
What's nearby
- Niagara Falls Tower277 m
- Skylon Tower0.4 km
- Queen Victoria Park0.4 km
- Niagara SkyWheel0.6 km
- Ripley's Believe it or Not0.6 km
- Louis Tussaud's Waxworks0.7 km
- Great Canadian Midway0.7 km
- Niagara Fallsview Casino Resort0.7 km
- Niagara Falls History Museum0.8 km
- Niagara Falls0.8 km
- Casino Niagara0.9 km
- Journey Behind The Falls1.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Empress Inn And Suites By The Falls
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