Pros: I've used National's Emerald Isle for years. The available cars is always a good selection. At the end of the rental, I can expect that the final charge will be what was originally agreed.
Cons: Fees and taxes are too numerous and too high. My daily rate of $32 turns into a final daily rate of $50 with added fees for: airport concession, rental facility, tourism commission, port of san diego, vehicle license recovery, and sales tax. Ack.
More guidance would have been nice
Pros: Nice car. Worked well. Pick up and drop off were mostly smooth
Cons: I payed for a Sante Fe but got a Tuscon because I didn't immediately notice the difference. It worked out fine, but the Sante Fe is superior from what I learned.
Cons: We picked out our car, installed a car seat and packed it up. We were then told that National was going to sell the car so we needed to pick out a different one. Not what we wanted to hear after a long day of travel.
Fast, Professional, Efficient, Awesome Car
Pros: The counter personnel were well-dressed, competent, and treated me like I was their only customer.
Cons: Nothing to dislike...
Pros: Direct car pickup at the car
Cons: The quality of the car was below national standard
Love the Emerald Aisle
Pros: Rented Jeep Grand Cherokee ... Picked up in SD and Dropped in Palm Springs. Great experience, as always.
Pros: Flexible dropoff time when I got stuck in long distance traffic, used three free days, Premier class for Midsize rate with Emerald Executive, I am very satisfied with National Car Rental!
National San Diego
Pros: Agent was very efficient
Cons: Only one agent at counter
Pros: Very helpful staff, friendly.
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