Guest reviews
Overall rating
8,0
Excellent
Based on 891 reviews
Cleanliness
7,7
Comfort
7,3
Pick-up/Drop-off
7,7
Value for money
7,3
Pros
"Nice car, friendly desk clerk."
(in 363 reviews)
"Very patient, helpful staff."
(in 150 reviews)
"Car was in great condition."
(in 344 reviews)
Cons
"Car promised, no cars available!"
(in 25 reviews)
"would not accept my credit card coverage."
(in 14 reviews)
"Car promised, no cars available!"
(in 176 reviews)
Recent reviews
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Find reviews that mention:
customer service
credit card
pick up and drop
car was clean
car available
great car
great service
car was great
great experience
friendly staff
car insurance
great price
drop off the car
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10,0
Pros: Helpful staff as always with National. Very quick, easy and efficient pickup and drop off. Clean vehicle as described in great condition. I never worry when I rent from national.
review from
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7,2
4wd unavailable
Pros: Everything was quick and nice customer service but unhelpful that they only had 4vehicles to choose from.
Cons: My husband called an hour before pickup to make sure they had 4wd or allwheel. Instead of just checking to verify, they said oh there is a 95% Chance there will be a one. Well I arrived with 4 vehicles to choose from. None 4wd or awd. Very frustrating since I had to drive to Denver in a snow storm. would have went with another company had i known. It’s Utah, please have 4wd vehicles.
review from
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7,6
Pros: Quality of the car
Cons: Cost of LWD, the final price was not listed during online booking but late at the desk
review from
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2,0
Charged Twice
Pros: Great Car
Cons: I was charged twice for my rental car and was not offered any help. I showed the woman helping me when i was picking up the car that I had been charged twice, yet she assured me that one of the charges would disappear. The charge never dropped and it took away all of the money I had for my weekend. I called back the next day to ask if they can help, and they said it was up to me to fix it and I had to call my bank to figure it out.
review from
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2,0
Cons: The person who I dropped off the truck with said my problem was with idaho falls and blew me off.
review from
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4,0
Not good for SLC
Pros: I normally rent with National and use the choose your car in he emerald isle
Cons: No choice of vehicule and lenghty lines to go through
review from
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7,2
4wd unavailable
Pros: Everything was quick and nice customer service but unhelpful that they only had 4vehicles to choose from.
Cons: My husband called an hour before pickup to make sure they had 4wd or allwheel. Instead of just checking to verify, they said oh there is a 95% Chance there will be a one. Well I arrived with 4 vehicles to choose from. None 4wd or awd. Very frustrating since I had to drive to Denver in a snow storm. would have went with another company had i known. It’s Utah, please have 4wd vehicles.
review from
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7,6
Pros: Quality of the car
Cons: Cost of LWD, the final price was not listed during online booking but late at the desk
review from
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2,0
Charged Twice
Pros: Great Car
Cons: I was charged twice for my rental car and was not offered any help. I showed the woman helping me when i was picking up the car that I had been charged twice, yet she assured me that one of the charges would disappear. The charge never dropped and it took away all of the money I had for my weekend. I called back the next day to ask if they can help, and they said it was up to me to fix it and I had to call my bank to figure it out.
review from
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2,0
Cons: The person who I dropped off the truck with said my problem was with idaho falls and blew me off.
review from
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4,0
Not good for SLC
Pros: I normally rent with National and use the choose your car in he emerald isle
Cons: No choice of vehicule and lenghty lines to go through
review from
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Where can I find National hire cars in Salt Lake City?
776 N Terminal Dr, National car hire
Address
776 N Terminal DrPhone
+1 844 942 0336FAQs about hiring a car from National in Salt Lake City
How many car hire locations does National have in Salt Lake City?
National has 1 car hire location in Salt Lake City. Take a look at our National hire location map to find the best car hires near you.
Does National have a car hire location at the airport: Salt Lake City Airport (SLC)?
Yes
Does National offer shuttle or airport pick-up services from Salt Lake City Airport (SLC)?
Yes