Pros: Pick up was agent was very nice, and drop off was the easiest!
Cons: The car could have been cleaned better, inside there were certainly some areas that were missed.
Pros: Helpful staff as always with National. Very quick, easy and efficient pickup and drop off. Clean vehicle as described in great condition. I never worry when I rent from national.
4wd unavailable
Pros: Everything was quick and nice customer service but unhelpful that they only had 4vehicles to choose from.
Cons: My husband called an hour before pickup to make sure they had 4wd or allwheel. Instead of just checking to verify, they said oh there is a 95% Chance there will be a one. Well I arrived with 4 vehicles to choose from. None 4wd or awd. Very frustrating since I had to drive to Denver in a snow storm. would have went with another company had i known. It’s Utah, please have 4wd vehicles.
Pros: Quality of the car
Cons: Cost of LWD, the final price was not listed during online booking but late at the desk
Charged Twice
Pros: Great Car
Cons: I was charged twice for my rental car and was not offered any help. I showed the woman helping me when i was picking up the car that I had been charged twice, yet she assured me that one of the charges would disappear. The charge never dropped and it took away all of the money I had for my weekend. I called back the next day to ask if they can help, and they said it was up to me to fix it and I had to call my bank to figure it out.
Cons: The person who I dropped off the truck with said my problem was with idaho falls and blew me off.
Not good for SLC
Pros: I normally rent with National and use the choose your car in he emerald isle
Cons: No choice of vehicule and lenghty lines to go through
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