Salt Lake City car hire

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Salt Lake City, UT, United States
Jun 24 — Jul 1
Same drop-off
Salt Lake City, UT, United States
Thu 24/6
Noon
Thu 1/7
Noon
Driver's age:

Salt Lake City car hire information

Pick-up locationSalt Lake City
Hire locations38
Airport locations26

Salt Lake City car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.9 Excellent (135 reviews)
1 location in Salt Lake City
Alamo
Locations in Salt Lake City
3923 West Terminal Dr+1 844 942 0335
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 9
  • 9.1
  • 9
  • 8.8
  • 8.6
Recent reviews
9.2 ExcellentSep 29 2020
Pros: staff was great.Cons: NOT ENOUGH PEOPLE AT COUNTER AT PICK UP
8.4 ExcellentSep 22 2020
Pros: Staff, especially Tara, very helpful. Had a flat tire, and Alamo provided prompt and easy care of fix. Check-n was smooth.Cons: At check-out, clerk failed to provide me with a copy of the contract.
10.0 ExcellentAug 3 2020
Pros: Staff was very friendly. Car was super clean.Cons: The Alamo sign was hard to see from the street at the Denver airport drop-off. We were lucky to remember that it was part of National.
10.0 ExcellentJul 24 2020
Pros: The line was exponentially shorter than enterprise at pick up in Salt Lake. Staff was very nice. Free upgrade with my rentalCons: N/A
9.6 ExcellentJul 10 2020
Pros: We got a free upgrade.Cons: It took us quite a while to find a car in the parking garage. There were not overhead signs directing us to the right spot. Finally we found an employee who showed us where the car wash.
10.0 ExcellentJul 3 2020
Pros: Staff was nice, quick and helpful
9.2 ExcellentMar 18 2020
Pros: Fast and easy pick up and drop offCons: The price
9.2 ExcellentFeb 21 2020
Pros: Quick and easyCons: Nothing, unless you want to give me a free upgrade.
10.0 ExcellentDec 4 2019
Cons: I ordered an Audi Q7 and they didn't have it when i went to pick up my rental so they gave me a Infinity Q60 instead... If i wanted it a Infinity i would have rented one. So I say they should be better and work on offering what they'll really have or not rent forward the vehicles they already have rented for an specific day
10.0 ExcellentOct 9 2019
Pros: Friendly staff, nice vehicle.Cons: All good.
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Rated no. 2
Enterprise
8.9 Excellent (361 reviews)
4 locations in Salt Lake City
Enterprise
Locations in Salt Lake City
302 W 1700 S+1 801 412 9285
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
3923 West Terminal Dr+1 844 942 0337
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
404 South 300 West+1 801 534 1888
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
843 S State St+1 801 534 1622
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
  • 9
  • 9.1
  • 8.9
  • 8.8
  • 8.6
Recent reviews
2.0 MediocreMay 24 2021
Pros: Car was clean but damagedCons: Staff was awful, both at pick up and drop off. I will never use Enterprise again and am already advising my friends and family of the terrible experience I had. At pickup, I was charged $206 more than what my reservation was for. The agent could not figure out why, and then suggested that it was because my drop off location was different, which it was not, Pick up and drop off were at SLC airport. I called Enterprise and it was confirmed that there was nothing in my reservation that had ever indicated drop off at a different location, and I was advised to call on a Monday to get it resolved. When I dropped the car off, it was over a $200 difference again. This time, the agent was trying to tell me that taxes for 1 extra day was over $100. I showed her my original reservation which showed $86/day and a total of $48 for 3 days of taxes. 3 days of taxes at $48 is $16/day, and she could not tell my why the taxes would be $140 for 1 extra day. Complete incompetence. I asked for a manager and she finally took this phantom charge off my bill. So what is the deal Enterprise? You tried to screw me coming and going. Is this how your employees are trained? Do you think most people are just going to shrug it off because they are at an airport and really have no other choice? Never again with Enterprise.
6.0 GoodMay 22 2021
Pros: The staff was helpfulCons: The car was supposed to be non smoking and had been smoked in. It was an ok car but for the money should have been better
10.0 ExcellentMay 20 2021
Pros: Helpful, friendly and quick. Easy pick-up and drop-off. All went smoothly.
10.0 ExcellentApr 26 2021
Pros: Friendly and fast, great work!Cons: Allowed more selection of car options.
10.0 ExcellentApr 25 2021
Pros: Staff was very friendly and accommodating. Pricing was reasonable and the selection of vehicles was adequate.Cons: Nothing. I feel like everything was as smooth as could be.
8.0 ExcellentApr 20 2021
Pros: car was niceCons: kayak booked my rental for an enterprise that was 15 min from the airport instead of the one right in SLC airport. Luckily the manager was able to accomodate me.
10.0 ExcellentApr 18 2021
Pros: The staff (Annie) was extremely friendly and helpful.Cons: Quick service with a smile and a great vehicle. Nothing buy good things to say about the whole experience
2.0 MediocreApr 3 2021
Cons: I got a rental with crumbs in the cup holder, a face mask between the seat and console, 3 gallons of gas, and a tire with low pressure. I filled the tire with air when I got gas. Later on my trip the tire went flat, had to get road side assistance. Was told I could swap out my car since it was on the donut but apparently I had to do the work myself to find a location that had an available car to do that. There were none available. Eventually an Enterprise associate told me I could take it to Firestone. So I had to waste my time getting their car fixed.
2.0 MediocreMar 30 2021
Cons: When calling customer service they should give you the right answers
10.0 ExcellentFeb 27 2021
Pros: Pick up and drop off were simple. Staff were friendly and efficientCons: All good
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Rated no. 3
Dollar
7.9 Good (116 reviews)
1 location in Salt Lake City
Dollar
Locations in Salt Lake City
776 North Terminal Drive+1 866 434 2226
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 8.2
  • 8
  • 7.7
  • 7.9
  • 7.7
Recent reviews
2.0 MediocreJun 10 2021
Pros: Nothing -- will not use them ever again.Cons: They were misleading and wouldn't let me extend the contact. Charged me anyway and their customer service was horrible. Bounced me around between departments and never provided a solution.
4.0 OkayMay 12 2021
Pros: PriceCons: Reservations give a company a pretty good idea of how busy they will be on any given day. We picked up our car on a Friday with a convention in town, why are they understaffed on a day like this? It took over an hour to get to my car. They might have made a profit that day, but I will think twice before going with Dollar/ Thrifty again.
10.0 ExcellentApr 16 2021
Pros: Very easy pick up and drop off. Very smooth operation.Cons: I have no complains.
2.0 MediocreApr 9 2021
Pros: No Dollar staff at counter at time of pick up which was 10.30 am on a weekday. Had to wait over an hour in a long line to get a rental from another company and got charged 89 more dollars in charges.
2.0 MediocreApr 3 2021
Pros: The car was great and the drop off was easy.Cons: We initially paid about $360 for our rental and were told that we would pay $167 more once we picked up the rental. Instead we ended up paying $478. Also, there was no option online to check how much more it would be for people under 25.
10.0 ExcellentMar 24 2021
Pros: Staff was AWESOME. Pickup and drop off were simple and quick.Cons: Both pickup and drop off were at different counters/spots than Dollar. Ended up picking up at the Thrifty counter and dropping off in the Hertz spots. Really just a minor inconvenience.
10.0 ExcellentMar 8 2021
Pros: Easy pick up/drop off
8.0 ExcellentDec 26 2020
Pros: Drop off in Vegas was super easy and the attendant was super friendly and quick.Cons: Pick-up in Salt Lake was way to slow. Partly because of the first time renter asking a million questions at the pick-up window, and because they were under staffed.
9.6 ExcellentNov 8 2020
Pros: Great car. Very clean. Amazing mileage.Cons: Very difficult to find drop-off point at the new terminal in SLC and it didn't appear to be staffed for about 15 minutes after we arrived.
6.0 GoodSep 9 2020
Pros: Convenient pickup/dropoff location right by the terminal.Cons: Infotainment system kept crashing every 5-10 minutes when hooked up to bluetooth.
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Rated no. 4
Thrifty
7.5 Good (174 reviews)
1 location in Salt Lake City
Thrifty
Locations in Salt Lake City
776 North Terminal Drive+1 877 283 0898
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 7.8
  • 7.9
  • 7.4
  • 7.2
  • 7.6
Recent reviews
8.0 ExcellentJun 2 2021
Pros: It was a nice new clean car.Cons: Pickup is very slow. A long line, with only two desk agents. Why do they ask all the same questions I already entered in when I made the reservation? They should have my name, address, phone number, drivers' license, and credit card. Just give me the keys, please. It shouldn't take nearly as long as it takes.
10.0 ExcellentMay 26 2021
Cons: Great, simple, fast, service ion a very nice new car.
2.0 MediocreMay 5 2021
Pros: The pickup at Salt Lake City airport had 1 attendant for 30 people, then the manager on duty arrived and helped. The attendants did the best they could with the crowd they had to manage.Cons: We had potential safety issues with our car when 4 and a half hours away from a rental office. We repeatedly were disconnected from service agents on the phone, and NO FOLLOWUP when this happened. Had to spend several hours on hold with NO resolution and, I repeat, NO FOLLOWUP. The safety issue turned out to be OK, but Thrifty was not interested in the least to help us ensure our safety was assured and our vacation plans not totally upended.
4.0 OkayApr 27 2021
Cons: I was in line for over 1 hour to pick up the car in SLC.....unsatisfactory! Everyone in line had reservations, so not sure how "manning the booth" during this period was not better predicted. If I hadn't prepaid, I would have moved over to another vendor. Agents did their best to keep things moving and were courteous. I appreciate the gesture of an upgrade, but didn't really need it.
4.0 OkayApr 27 2021
Pros: The pick-up process was awful and very poorly managed, but the car was clean and the drop-off was convenient.Cons: I waited in line for over an hour and a half to pick up my car, causing me to miss an activity on the first day of my trip. There was one person servicing a line of 30+ people until a second person (the manager) finally showed up to help once the line looked like it was close to 50 people. She was unapologetic for the wait and cited the fact that they are the cheapest as the justification for being severely understaffed to manage the number of reservations for that day/time. The counter itself looked like it was meant to accommodate at least 6 agents. After the long wait, when I finally got to the counter, they didn't have the type of car (mid-class) I had reserved for myself. While their prices are competitive I'm not sure I would book with them again in this location.
2.0 MediocreApr 13 2021
Pros: Understaffed. Not helpful. Slow. This company undercut all the other competitors and had 30 people standing in the line for a car with only one person processing customers. the rest of the rental car lines had no people. We waited over 2 hours in line for our car and was late for our event. Will never go with Thrifty ever again.Cons: DO NOT USE THRIFTY.
4.0 OkayApr 12 2021
Pros: Fast drop offCons: False marketing of premium SUV. Nicer SUVs were in a class below. $300+ Extra fees charged at the airport. Bait and switch.
2.0 MediocreApr 1 2021
Pros: NothingCons: The ability to cancel
6.0 GoodMar 26 2021
Pros: The pick up at the SLC airport was horrible as I had to wait in line for over an hour to pick up the car. There was only 1 staff member for Thrifty and on 1 staff member for Dollar which made the entire process VERY slow. On the other hand the drop off at LAX was VERY easy/excellent, and a service representative came right over and checked me and the car out.Cons: There could have been more service representatives at the rental counter to make it so that so many people did not have to wait over an hour to pick up their car. Everyone was complaining regarding the lack of service representatives at the rental counter.
10.0 ExcellentMar 24 2021
Pros: Staff helpful.
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Rated no. 5
Avis
7.3 Good (194 reviews)
2 locations in Salt Lake City
Avis
Locations in Salt Lake City
255 South West Temple+1 801 359 2177
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
3921 West Terminal Drive+1 801 258 5238
Monday05:00 - 23:59
00:00 - 00:00
Tuesday05:00 - 23:59
00:00 - 00:00
Wednesday05:00 - 23:59
00:00 - 00:00
Thursday05:00 - 23:59
00:00 - 00:00
Friday05:00 - 23:59
00:00 - 00:00
Saturday05:00 - 23:59
00:00 - 00:00
Sunday05:00 - 23:59
00:00 - 00:00
  • 7.6
  • 7.7
  • 7.2
  • 7.2
  • 7.1
Recent reviews
8.0 ExcellentJun 15 2021
Pros: Staff was friendly and helpful. Car was clean and ready.Cons: Didn’t have my preferred number in system or on rental since I booked through Kayak. Therefore I couldn’t just pick up a waiting car. Had to wait in an additional line for service.
10.0 ExcellentJun 14 2021
Pros: Pick up and delivery very easy. Clean carCons: Too long lines for agent at airport and very few attendants
10.0 ExcellentJun 11 2021
Pros: Yes. Smooth pick up and drop off. Nice low mileage 2021 vehicle
8.0 ExcellentJun 8 2021
Pros: Professional staff at pickup, easy transaction.Cons: I thought price was too high, at drop off there was no staff, car had odor of residual cigarette smoke.
4.0 OkayMay 27 2021
Cons: Up-sold
2.0 MediocreMay 13 2021
Cons: Roadside service after car issues and now I'm getting charged ba no show fee by Avis when I infact did pick up the vehicle. And they say it's because I booked through Expedia but i booked through Kayak.
6.0 GoodMay 2 2021
Pros: Staff at SLC was very friendly and helpful.Cons: The wait (+/-30 minutes) to sort out my short notice (2+ hours) booking.
4.0 OkayApr 12 2021
Cons: The vehicle was in pretty bad shape. Also, not cleaned well at all. Pretty disappointed
4.0 OkayApr 6 2021
Cons: The car had not been cleaned
6.0 GoodMar 23 2021
Cons: staff at pick up were not comforting at all. didn’t get the actual vehicle listed on the app.
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Rated no. 6
Payless
7.1 Good (265 reviews)
1 location in Salt Lake City
Payless
Locations in Salt Lake City
3921 West Terminal Drive+1 801 258 5239
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 7.6
  • 7.5
  • 6.8
  • 6.7
  • 7
Recent reviews
10.0 ExcellentJun 14 2021
Cons: The gas tank was not all the way filled up. We told the person at the desk and we’re told we could get a refund when we return it filled up. We didn’t get a refund.
8.0 ExcellentJun 13 2021
Pros: Upgraded carCons: The line to pick up my rental car took 40 minutes—it was ridiculous. And when I went to drop off the car, they somehow couldn’t find me in the system, so then they made me wait in line to check out!
10.0 ExcellentJun 5 2021
Pros: Price, wait.
2.0 MediocreMay 29 2021
Cons: My flight was delayed until 2.5 hrs after the rental office closed. I called and tried to change the pick up time until the next morning. They told me that was fine but to price would have to go up by almost double. When I asked why using the same car for less time would cost twice as much, he stated he could only do what the computer allowed. I asked to talk to the supervisor and he said sure and then it hung up. I found a different car rental for less money and a nicer car.
8.0 ExcellentMay 16 2021
Pros: YesCons: More staff at check-in counter.
10.0 ExcellentMay 5 2021
Pros: The check in and check out process was fast and efficient. The car was a good value.Cons: The ad said "Jeep or similar." I got a Mazda, but it was easy to drive.
10.0 ExcellentApr 17 2021
Cons: car not clean - exterior
10.0 ExcellentApr 15 2021
Cons: surprised that no one went with me to check out the car before driving off.
8.0 ExcellentMar 30 2021
Pros: Drop off was good until I received my emailed receiptCons: When I received my email receipt, I saw that they had charged me for a full tank of gas, even though I had filled up just before I dropped off the vehicle. Not cool
2.0 MediocreMar 23 2021
Cons: There was an hour-long line to pick up the car, so we walked out a d took an Uber instead.
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Rated no. 7
Advantage
6.7 Good (252 reviews)
1 location in Salt Lake City
Advantage
Locations in Salt Lake City
72 N 2400 West+1 801 521 1761
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 6.9
  • 7.3
  • 6.6
  • 6.1
  • 6.8
Recent reviews
7.2 GoodMay 10 2020
Pros: The car was nice. And complimentary shuttle was great.Cons: Customer service could have been better, it did not feel that welcoming. When shuttling having my information to verify we aren’t getting into a strangers car would have felt safer. When going over the pre damages on the car before I leave I felt that it would be more beneficial for them to come out and inspect the car with me rather than me doing it alone. Security deposit amount needs to be listed because that was a surprise. But we enjoyed the car and returning it was easy. I just feel that those other things I mentioned need to be worked on.
9.2 ExcellentDec 9 2019
Pros: The rate was great and I like that they had Toyota Sequoias.Cons: The pick-up drop off is a little clunky. The exterior signs at the airport do not say Advantage, the driver for another company explained that one shuttle picked up for Advantage and the other. And I know that this is not necessarily Advantage's fault but when you google Advantage Airport another location in SLC shows up.
10.0 ExcellentDec 9 2019
Pros: Pickup is by shuttle that stops at the airport Rental Car office for other brands. Return to that office offsite is navigable by Google mapping.Cons: Satisfied with rental. Mid Size SUV reserved was Toyota Rav4 but substituted with Mitsubishi Outlander of equivalent size, also 4WD.
4.8 OkayNov 19 2019
Don't rent from them if you're local!Pros: Car was clean and comfortable.Cons: Charged me an extra 20 bucks a day for unlimited miles because I was "local". That was not advertised. Probably some garbage in the "small print".
8.0 ExcellentNov 1 2019
Cons: Location at terminal
5.6 OkayOct 23 2019
Pros: Drop off was easyCons: Upon pickup staff was rude and even though I reserved and paid for one thing was told that I could not have that unless I paid more because I wasn’t from out of town. There should be additional questions when booking so that you are aware of the price diu long upon pickup and so you’re not thinking the price you paid at reservation was it when it wasn’t. I will never rent from Advantage again.
4.8 OkayOct 20 2019
Pros: Returning the car was fastCons: The car had mechanical issues upon pick up (I was only renting for a few hours) and it was very difficult to get it resolved. The advantage staff and roadside assistance were little help.
10.0 ExcellentOct 16 2019
Pros: Employee at front counter was very professional, helpful, and friendly during check-out.
6.0 GoodOct 9 2019
Pros: The manager did make corrections to fix the problems and was very kind.Cons: The car was very dirty at pickup outside. Full of scratches and a cigarette burn hole in the seat. They charged an upgrade charge without permission and a fuel charge w/o permission. As mentioned previously the manager did fix it but when on vacation I don't expect to have to deal with deception
7.6 GoodOct 5 2019
Pros: Staff was friendly and very forthcoming with all the extra chargesCons: Vehicle was advertised as unlimited miles on your app. When I went to pick up I was informed that the limit was 250 miles per day. I was driving to a city that was 275 miles away
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Rated no. 8
Hertz
6.4 Good (255 reviews)
3 locations in Salt Lake City
Hertz
Locations in Salt Lake City
75 S West Temple+1 801 355 8427
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
750 S. Main Street+1 801 596 2670
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
775 N. Terminal Drive+1 800 654 3131
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 6.8
  • 6.7
  • 6.2
  • 6
  • 6.5
Recent reviews
4.0 OkayJun 14 2021
Cons: The fuel was only 3/4 full - because we had to drop off when they were closed, we filled it up so as not to be penalized. The windshield wiper fluid didn’t work - we thought it was empty and bought more - but the mechanism just didn’t work. The ride was VERY noisy - thought the car might breakdown. Not sure what the issue was. The car was almost 10,000 over it’s due date for an oil change.
2.0 MediocreJun 12 2021
Cons: If they would have rented me a car at a location that was not closed at 12:00 noon and If my car would have been A large suv like I paid for instead of a Kia Sorento
4.0 OkayJun 6 2021
Cons: We reserved a compact car. We were told there would be a compact car waiting for us. When we got to the counter, the man we spoke with us suggested we should upgrade to a bigger car because we might be in the mountains and would. need more power. We declined. He then said he had no compact cars left. They had all been taken, even though we had reserved one, and had been told there would be one for us. He gave us a choice between a truck and a Dodge Grand Caravan. I knew my wife would have trouble with the truck, getting in and out, etc. She has back and hip problems. We reluctantly took the gas guzzling Grand Caravan. We had selected a compact car on this trip because we knew we'd be driving a lot of miles, and also because power and comfort were not an issue. My wife can get in and out of a compact car a lot better than the higher up Caravan. We were very disappointed in the vehicle because of that and the gas guzzling problem. We at least want a refund of the difference in mpg between the Caravan and a compact.
2.0 MediocreJun 6 2021
Pros: The desk agent was nice, and even left the desk to go tell the cleaning guys to hurry it up and eventually had to help them.Cons: I called when we landed at SLC and let them know we’d be on our way. 20 minutes later we showed up. The company wouldn’t accept debit cards without long convoluted process. We finish the paperwork and then wait another 45 minutes because they had to “clean the car.” The desk agent had asked them to prep the car prior to our arrival and they hadn’t done so. There were at least 4 other Yukon or Tahoe on the lot that were apparently not cleaned either. We get the car and it’s filthy inside, cola everywhere in all of the drink holders. Dirt and mud on the floors and inside.
2.0 MediocreMay 29 2021
Cons: The rental started at noon and the pick up place closed at noon. Did not make it in time
10.0 ExcellentMay 23 2021
Pros: Good price; nice vehicleCons: Needed more clerks at SLC rental desk
10.0 ExcellentApr 19 2021
Pros: Service and speedCons: Price
6.0 GoodApr 12 2021
Cons: There was only one car option which didn't seem full size to me. My head touched the ceiling and I'm not extremely tall.
2.0 MediocreApr 12 2021
Pros: Nothing. Car was not there, had to make different reservation. Found better rate with different company. Nothing satisfying at all about the experience.Cons: The car be available, for starters would be great. Refund me the full amount of the rental since it was not available to use for my trip. When I reached out to customer service I was out on hold for over 30 minutes, being reassured I would speak to someone in “4 minutes” then “2 minutes” then “6 minutes” then just disconnected me. Really awful experience and I’d really appreciate someone making it right by at least refunding my money.
8.0 ExcellentApr 8 2021
Pros: Staff was friendly & helpful, pick up & drop off easyCons: Van was dirty inside, I ended up cleaning inside
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Rated no. 9
Budget
6 Good (417 reviews)
2 locations in Salt Lake City
Budget
Locations in Salt Lake City
235 West 500 South+1 801 322 5582
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
3974 West 500 North+1 801 736 0890
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 6.4
  • 6.5
  • 5.8
  • 5.5
  • 5.9
Recent reviews
1.9 HorribleJun 17 2021
4.0 OkayJun 13 2021
Pros: Made reservations online. When arrived for pickup at SLC airport waited in line for 30 minutes. Was told my car wasn’t ready and I would have to wait for 30 minutes or more OR I could pay $40 more per day and get upgraded to a car that was ready right now. It looked to us like most people in line were being given the same sell. It felt to me like a big bait and switch. The upgrade was a nice small BMW SUV but I didn’t want to pay for it. I just wanted my original rental and the original price. But I didn’t want to wait another 1/2 hour plus.Cons: To have my reservation ready when I arrived.
8.0 ExcellentJun 12 2021
Pros: Friendly staff, easy drop off clean and efficient autoCons: Waited over an hour in the line at checkin…..only 1 agent and lots of renters
2.0 MediocreJun 7 2021
Pros: I got to budget at my reservation time at the airport. The main counter was closed. A sign said to go to the place you pick up/return cars. There was one person there checking in cars. I showed him my reservation and he said they sold out all ther cars the night before at 8:00. He said he could do nothing for me. I told him I had a reservation and wouldn’t leave til I got a car. He said that maybe a car would be cleaned at 8:00 AM. I told him I had an 8:00 meeting 1/2 hour away. He then told me I could rent “one of these BMW SUV’s now” I said at the Reservation rate? He said, “no, their rate is $190 /day..” unbelievable. I took an Uber to my meeting and did not have a car for three days. Never again with Budget. Most unbelievable travel experience I have had, really, and I’ve been to some somewhat sketchy places in the world.Cons: See above
10.0 ExcellentJun 3 2021
Cons: Waze confused location address with residential neighborhood and person picking me up put location address in their GPS and was taken to the airport. Fortunately, both wrong locations were within 2-3 miles of the Budget store so all was OK. Other than that, great experience and I will use them again!
6.0 GoodMay 20 2021
Cons: Took too long to get the car. Only one counter employee. Price for a 5 day rental was more than my round trip airline tickets for 2 people.
6.0 GoodApr 6 2021
Pros: It was a nice truck but getting an extension to the full week was impossible I am on my way back with the vehicle now and I feel I was very overcharged I have tried to call thim for two days and the res numbers do not match up .. they can’t even find the truck over the phone It looks like they’re gonna charge me about $600 for one week and on the paper it says 249 for one weekCons: Communication over the phone could’ve been handled in a much better way
10.0 ExcellentMar 22 2021
Pros: Great check in and out experience. Representative was professional and courteous, and experience was seamless!
4.0 OkayFeb 25 2021
Cons: One tire was low on air, and we had to refill it. It continued to slow leak air throughout our rental.
2.0 MediocreFeb 23 2021
Pros: We didn’t get the type of vehicle we supposed to have . They gave is no option. We booked a small pickup truck and we got RAM2500 power wagon...try to drive and park this beast anywhere in Park City . We had to walk over a mile to town from our hotel .
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Rated no. 10
Fox
4.8 Okay (920 reviews)
1 location in Salt Lake City
Fox
Locations in Salt Lake City
460 South Redwood Road+1 801 316 2790
Monday04:00 - 23:59
00:00 - 00:00
Tuesday04:00 - 23:59
00:00 - 00:00
Wednesday04:00 - 23:59
00:00 - 00:00
Thursday04:00 - 23:59
00:00 - 00:00
Friday04:00 - 23:59
00:00 - 00:00
Saturday04:00 - 23:59
00:00 - 00:00
Sunday04:00 - 23:59
00:00 - 00:00
  • 4.8
  • 5.2
  • 4.7
  • 4.5
  • 5.4
Recent reviews
4.0 OkayJun 14 2021
Pros: Staff were not friendly
4.0 OkayJun 10 2021
Pros: The drop off process went very well.Cons: The shuttle was late to the airport, the shuttle and rental facility were dirty, the terms and conditions were not clearly outlined which caused us to be overcharged.
2.0 MediocreJun 9 2021
Pros: staff was discourteous, fast ineffecient, downright terrible, worst car renting experience in my career. liked nothing. only one suv avialible it was not cleaned properly, fries still on the floor had to wait for it to be cleaned and it was unclean when we got it.both pickup and dropoff was terrible. upon retiurn the shuttle driver, got off the shuttle and gruffly said , stay here, im going home.Cons: everthing, do not rent from fox, go anywhere else, even if you have to pay more.
8.0 ExcellentJun 8 2021
Pros: yes
2.0 MediocreJun 4 2021
Pros: CheapCons: Car was filthy. Took forever to process rental
2.0 MediocreJun 4 2021
Pros: Man at the desk and General Manager were rude and not helpful at all. We ran into a problem with checking in and instead of trying to help us, told us there was nothing they could do for us and just overall terrible attitude.Cons: I would have appreciated a more friendly greeting and attitude towards us. Just overall bad customer experience. The way they handled the situation was terrible. No need to be rude!
8.0 ExcellentJun 3 2021
Pros: Easy pickup. Shuttle driver to the airport wasn’t very friendly. Didn’t offer to help with luggage as we are use to at other places.Cons: Car wasn’t clean. Dirty inside and out.
4.0 OkayJun 2 2021
Pros: Unfriendly staff
10.0 ExcellentMay 31 2021
Pros: great value, smooth process throughout, great car, free upgrade
8.0 ExcellentMay 27 2021
Pros: Pick up and drop off were quickest I have had for off-site rental. Not sure if it's always this fast- but worked well for us. Personnel were friendly and price was very reasonable.Cons: The car could have been cleaner. But - wasn't horrible.
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Rated no. 11
Ace
8.8 Excellent (30 reviews)
1 location in Salt Lake City
Ace
Locations in Salt Lake City
2740 California Ave #2+1 801 977 9111
Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
  • 8.9
  • 9
  • 8.7
  • 8.2
  • 9
Recent reviews
6.0 GoodMay 16 2021
Cons: The experience at the pickup wasn’t the best, not very professional. The drop off at the park and jet was awful. The attendant was hateful, directions were unclear and as my daughter said the whole set up was sketchy. It turned out ok but won’t be using them again.
2.0 MediocreApr 15 2021
Pros: The base price was goodCons: Less fees, better transport from airport. Nicer staff
10.0 ExcellentMar 21 2021
Cons: Location closer to airport.
10.0 ExcellentJan 19 2021
Pros: yes they were okCons: to expensive, ore reasonable price
6.0 GoodNov 10 2020
Pros: Very Poor location and communications, tp pick up, maybe all of this is due to covid. We sat for over 1 hour waiting to be picked up, we finally took an uber.
10.0 ExcellentJan 3 2020
Cons: Great job! Very efficient. had young people working that were very well trained and professional.
10.0 ExcellentAug 24 2017
Friendly, helpful and accommodatingPros: Our flight was delayed and we were unable to contact the rental office due to cell phone failure. They saved our car for us over night even though they had no other vehicles available for other customers. And they were so pleasant when we finally showed up, 15 hours later than we had planned.
9.2 ExcellentAug 23 2017
Good valuePros: The staff was friendly and didn't try to sell me additional insurance.Cons: You have to call to be picked up at the airport.
10.0 ExcellentJun 27 2017
Awesome Staff!!!Pros: I will rent from here every chance I get! The staff was awesome and treated me like family. Totally different renting experience!
7.6 GoodJun 4 2017
Good pricePros: Price was right for full size SUV. Relatively clean.Cons: Tires we bald and brakes needed to be replaced. Made us a little uneasy driving on mountain roads.
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Rated no. 12
E-Z Rent-A-Car
6.9 Good (95 reviews)
1 location in Salt Lake City
E-Z Rent-A-Car
Locations in Salt Lake City
72 N 2400 West+1 801 521 1761
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 7.2
  • 7.3
  • 6.7
  • 6.4
  • 6.8
Recent reviews
2.0 MediocreSep 14 2019
Cons: They charged me 312.00 MORE. Told me it wa a deposit? Told me they didn’t have the car that I wanted but gave me additional. Did NOt tell me I would be charged. Clearly BAIT and SWITCH. I will never do kayak or ez car again
10.0 ExcellentAug 2 2019
Pros: Very smooth. We were able to upgrade to a Yukon for $10 extra per day. It was a very quick and easy process. Shuttle to and from airport was quick.
7.6 GoodJul 30 2019
Pros: The staff was good. The car was great but I do not think I will use them again.Cons: I am not sure why I was charge an extra $35 over the price $75 I prepaid for two days at $25/day. I did not notice it was a "shuttle" service to pick up the car and it took a while to find the pick up spot. No fun since they did not answer phone.
7.6 GoodJul 8 2019
Pros: Customer service needs a little improvement.
4.0 OkayApr 28 2019
Cons: Car was in poor condition . Large deposit on credit card not refunded promptly .
10.0 ExcellentApr 12 2019
Pros: Staff at the counter was very friendly and allocated me a really good car for the value paid. I am very satisfied with the service. The service was quick and the shuttle to the airport was fast too.
4.8 OkayApr 9 2019
Pros: Drop off easyCons: Over charged, costumer service was inhospitable.
2.8 MediocreJan 25 2019
Cons: the first rental car I had shut off when I was driving down a hill. After feeling like the car was dangerous I went to exchange cars at the rental agency. I was treated with disrespect and without any apologies from this less than ideal situation.
5.6 OkayOct 30 2018
Pretty poor pickup/customer servicePros: The car was clean/in good condition. The price was reasonable.Cons: The woman at the front desk was exceptionally rude and unprofessional. On her cell phone throughout the conversation. She made me get out of line after waiting about 45 minutes to be helped, because the fraud detection fired on my card and it declined. I was on the phone with chase and had it remedied in less that 5 minutes, but had to wait an additional 15-20 minutes to get back in line and be helped. My boyfriend offered to put the hold on his card, but they refused and said I would have to ad him as an authorized driver and pay more if we did that. All and all I’d say find a different place. I wouldn’t use them again, even though the car was fine. I was seeing red leaving here.
5.6 OkaySep 9 2018
Pros: The associate was very helpful in explaining everything.Cons: This was my first time renting a car and it was a mixed experience. The car wasn't very clean when I received it. When I made the reservation with a drop off of 4:30 AM, I wasn't told they would be closed and that I'd just have to leave it outside the gate. Also, I wasn't told about the $200 deposit they take at the counter.
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Rated no. 13
Airport Van
6.6 Good (56 reviews)
1 location in Salt Lake City
Airport Van
Locations in Salt Lake City
1659 West Temple
  • 6.5
  • 7
  • 6.6
  • 6
  • 7
Recent reviews
10.0 ExcellentJul 7 2020
Pros: The staff was amazing, I wish I got His name but he was super helpful, very efficient and super friendly.Cons: I think the cost could be more up front, I wasnt aware of the deposit. I know It was probably somewhere in the agreement, but other than that it was great.
2.0 MediocreJun 24 2020
Pros: I ended up canceling the reservation the day I was to pick up the car and ended up using another company. The number given in the confirmation email to call once you land for shuttle service to pick up the car was no longer in service so I googled for a different number. That brought you to an automatic messaging instructing you to call the same number to arrange airport pick up. After about an hour of waiting unsure of whether or not any shuttle was coming I received a text saying someone would be by in about another hour to pick us up. By that point i had already canceled the reservation and booked with Avis and picked the car up at the airport, no shuttle necessary.
5.6 OkayJun 24 2020
Cons: The van was not a newer van it had 73k miles and the tires were scalloped so at highway speeds we were in a cement shaker. We called about 45 mins out for a trade and they declined to meet us. Anytime we called for pickup it required multiple attempts to reach someone and even though we gave an hour notice when we were returning the attendant was not at the office and we waited 10 mins for him because he did not receive the Multiple calls of our arrival It was useable van but a mediocre experience on all fronts but it was cheaper by $100 I would get a nicer van and pay the $100 more
5.2 OkayJan 25 2020
Pros: The staff tried to be semi courteousCons: I made a reservation and couldnt pick up the car because they closed at 6pm. Not much more to say. I was stranded
4.0 OkayDec 29 2019
Pros: Staff was great and pick up drop off smoothCons: Van had worn tires, no snow tires we got stuck 3 times and was huge hassle. tires had no tread and is dangerous to drive in any condition especially snow
5.2 OkayDec 16 2019
Pros: Car was okay, a little dirt on floors.Cons: We weren't notified that we needed to call to be picked up at the airport. Leaving, we had a 10:00 flight and they don't open until 8:00. No one showed up until somewhere around 8:15 as we were being picked up by the Uber driver we were force to call.
10.0 ExcellentAug 27 2019
Pros: Good price, staff was easy to work with
8.4 ExcellentJun 21 2019
Cons: Rental counter is located inside a Ramada inn which is being renovated. Look past that and everything's just fine.
4.8 OkayMar 30 2019
Pros: No information provided re; you must in call for Airport pick up. Shuttle easy to miss being a red GMC van with NO signage on sides (like all the other companies) - only a curling paper sign in window on drivers side.Cons: Sketchy location. Seedy Ramada Inn room with badly stained carpet. Replace with nicer wood/tile flooring. Need signage out front for AVR, signage needed on Shuttle Van, instructions clearly stating need to call Airport for Shuttle pick-up on confitmation email.
2.0 MediocreMar 25 2019
Pros: NothingCons: They called as i was getting on the flight to go to the destination telling me they didn't have the type of car available. They also informed they were closing at 6 pm. My flight was going to land at 6:30. They could not accommodate. I had to scramble and rent from Budget. Terrible.
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Rated no. 14
Silvercar
8 Excellent (4 reviews)
1 location in Salt Lake City
Silvercar
Locations in Salt Lake City
1785 S 4130 W+1 855 359 2227
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 8
  • 8
  • 8
  • 8
  • 8
Recent reviews
2.0 MediocreSep 21 2018
SoldoutPros: Not one thingCons: When I got to my destination to pick up the car, they were sold out and I was up a creek.
10.0 ExcellentAug 5 2018
Loved SilvercarPros: Getting an Audi, not waiting in long rental car lines, and great customer experience and service.
Rated no. 15
National
7.6 Good (13 reviews)
1 location in Salt Lake City
National
Locations in Salt Lake City
3923 West Terminal Dr+1 844 942 0336
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 7.8
  • 7.5
  • 7.5
  • 7.8
  • 7.6
Recent reviews
9.6 ExcellentJun 30 2020
Pros: Pick up was agent was very nice, and drop off was the easiest!Cons: The car could have been cleaned better, inside there were certainly some areas that were missed.
10.0 ExcellentJun 26 2019
Pros: Helpful staff as always with National. Very quick, easy and efficient pickup and drop off. Clean vehicle as described in great condition. I never worry when I rent from national.
7.2 GoodJan 8 2019
4wd unavailablePros: Everything was quick and nice customer service but unhelpful that they only had 4vehicles to choose from.Cons: My husband called an hour before pickup to make sure they had 4wd or allwheel. Instead of just checking to verify, they said oh there is a 95% Chance there will be a one. Well I arrived with 4 vehicles to choose from. None 4wd or awd. Very frustrating since I had to drive to Denver in a snow storm. would have went with another company had i known. It’s Utah, please have 4wd vehicles.
7.6 GoodNov 3 2018
Pros: Quality of the carCons: Cost of LWD, the final price was not listed during online booking but late at the desk
2.0 MediocreJul 23 2018
Charged TwicePros: Great CarCons: I was charged twice for my rental car and was not offered any help. I showed the woman helping me when i was picking up the car that I had been charged twice, yet she assured me that one of the charges would disappear. The charge never dropped and it took away all of the money I had for my weekend. I called back the next day to ask if they can help, and they said it was up to me to fix it and I had to call my bank to figure it out.
2.0 MediocreMay 12 2018
Cons: The person who I dropped off the truck with said my problem was with idaho falls and blew me off.
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Rated no. 16
Firefly
7.3 Good (3 reviews)
1 location in Salt Lake City
Firefly
Locations in Salt Lake City
775 N Terminal Dr+1 888 296 9135
Monday07:00 - 23:59
00:00 - 00:00
Tuesday07:00 - 23:59
00:00 - 00:00
Wednesday07:00 - 23:59
00:00 - 00:00
Thursday07:00 - 23:59
00:00 - 00:00
Friday07:00 - 23:59
00:00 - 00:00
Saturday07:00 - 23:59
00:00 - 00:00
Sunday07:00 - 23:59
00:00 - 00:00
  • 7.3
  • 7.3
  • 7.3
  • 7.3
  • 7.3
Recent reviews
2.0 MediocreMar 31 2016
FIREFLY CLOSED EARLYPros: We were not given a chance to use them.Cons: Our flight arrived at 1:15AM and Firefly's hours were until 2:00 AM. They decided to close early and left many families stranded at the airport. We ended up using Budget and paying more because we did not have a reservation. When we called Firefly, the number did not lead to the SLC location and the person kept telling us on the phone that they should be there and that they were on a break. We waited more than 10 minutes. Budget told us they left for the day/eve. Bad service. Don't use them unless you're sure they will be open.
Eagle Rent A Car
3 locations in Salt Lake City
Eagle Rent A Car
Locations in Salt Lake City
1360 S Redwood Road
2476 West California Ave
Salt Lake City airport
Recent reviews
Affordable
2 locations in Salt Lake City
Affordable
Locations in Salt Lake City
1974 W North Temple+1 801 288 2277
4000 South State Street+1 801 266 7368
Recent reviews
Sunnycars
2 locations in Salt Lake City
Sunnycars
Locations in Salt Lake City
3780 W Terminal Way
606 North 3800 West
Recent reviews
Advance Car And Truck Rental
1 location in Salt Lake City
Advance Car And Truck Rental
Locations in Salt Lake City
298 2400 W, Salt Lake City, Salt Lake County, Utah+1 801 322 6090
Recent reviews
Avr
1 location in Salt Lake City
Avr
Locations in Salt Lake City
Salt Lake City Airport
Recent reviews
Easirent
1 location in Salt Lake City
Easirent
Locations in Salt Lake City
Salt Lake City International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
Europcar
1 location in Salt Lake City
Europcar
Locations in Salt Lake City
Please Go To Fox Counter+1 801 316 2790
Recent reviews
keddy by Europcar
1 location in Salt Lake City
keddy by Europcar
Locations in Salt Lake City
2375 W North Temple, Salt Lake City+1 801 322 6090
Recent reviews
NU Car
1 location in Salt Lake City
NU Car
Locations in Salt Lake City
72 North 2400 W+1 385 227 5488
Recent reviews
Rhodium
1 location in Salt Lake City
Rhodium
Locations in Salt Lake City
Salt Lake City Airport. Off-airport. 460 South Redwood Road+1 801 316 2790
Monday04:00 - 23:59
00:00 - 00:00
Tuesday04:00 - 23:59
00:00 - 00:00
Wednesday04:00 - 23:59
00:00 - 00:00
Thursday04:00 - 23:59
00:00 - 00:00
Friday04:00 - 23:59
00:00 - 00:00
Saturday04:00 - 23:59
00:00 - 00:00
Sunday04:00 - 23:59
00:00 - 00:00
Recent reviews
Rugged
1 location in Salt Lake City
Rugged
Locations in Salt Lake City
Salt Lake City Int'l Airport+1 801 977 9111
Recent reviews
3290 travellers who hired a car in Salt Lake City gave the car agency they used an average rating of 6,6

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FAQs about hiring a car in Salt Lake City

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Salt Lake City are Enterprise (8,9, 884 reviews), Alamo (8,8, 193 reviews), and Dollar (7,9, 243 reviews).

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