Book Payless hire cars in Salt Lake City

Salt Lake City, UT, United States
Sep 27 — Oct 4
Salt Lake City, UT, United States
Mon 27/9
Mon 4/10
Driver's age:


" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)


"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Salt Lake City

Overall rating6.3 GoodBased on 185 reviews
Value for money

Recent reviews

Traveller rating
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Pros:Staff was friendly.Cons:They did not have any 4 wheel drive options. I reserved the standard-sized SUV for a 4 day ski trip in Salt Lake, and was given a 2 wheel drive SUV. They stated it was "first come first serve" and I could try to come back the next morning. Why even offer a 2 wheel drive SUV in a ski town that is known for closing the two main access roads to non-4 wheel drive vehicles. My final bill was also $40 greater then the agreed amount, despite returning with a full tank.Reviewed Feb 4 2021
review fromkayak
Pros:Courteous. No line.Cons:NAReviewed Feb 14 2021
review fromkayak
Pros:Well organized and efficient pickup and drop off. Closeness of vechicleCons:Additionally billed a huge amount for upgrade offered by sales clerk with no statement or clarification there would be an additional charge. Deceptive sales talk and tactics. Prepaid was $330. Additional charge when returned was $950. Terrible business tactic and practice.Reviewed Jan 28 2021
review fromkayak
Pros:The car was new but smelled of burning oilCons:Pick up was the worst experience I've ever had renting a car. The two associates working had no regard for the customers waiting over an hour to pick up their reservations. At times both associates were just helping one customer, the associate stood and watched for 15 minutes the other using the computer. I will never use Payless again at SLCReviewed Feb 1 2021
review fromkayak
Cons:The pick up took 1/2 hourReviewed Jan 11 2021
review fromkayak
Pros:Long wait at pick up. Asked for an economy and was put in a pick-up truck. Mileage was miscalculated and ran up my fuel charge. Time out and time in was wrong and they tried to charge me late fees.Cons:Have more than one person at the counter at busy times and don't try to rip people off.Reviewed Jul 17 2020
review fromkayak
Cons:The van was not clean and the “change oil” message kept flashing but we were told they are getting cars in and out so quickly that the mechanics just aren’t taking the “few extra seconds” to clear the messages...Reviewed Aug 18 2020
review fromkayak
Cons:Long wait line to get going - 30 min or so. I picked payless because they advertised a Nissan Versa. I ended up with a Chevy Avalanche which worked out just fine, but it wasn't what they advertised.Reviewed Aug 23 2020
review fromkayak
Cons:They refused to give us the same exact make and model of the car but with all-wheel drive without an upgrade.Reviewed Jan 26 2021
review fromkayak
Cons:Didn't know Payless was linked with Avis, so a bit of a delay at pick-up. Likewise, at drop-off, just left vehicle where the Avis cars were returned (early a.m., so no attendants available).Reviewed Jan 30 2021
review fromkayak
Pros:Everything was smooth!Reviewed Jan 25 2021
review fromkayak
Pros:The staff was very friendly. And the service was simple and affordable.Cons:The pickup location was understaffed. There was only one person working so I ended up waiting more a half hour or more to pickup my rental. But the staff member was very friendly.Reviewed Aug 18 2020
review fromkayak

Where can I find Payless hire cars in Salt Lake City?

3921 West Terminal Drive, Payless car hires


3921 West Terminal Drive


Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00


+1 801 258 5239

Good to know

Most popular location

3921 West Terminal Drive

Most popular car type


Top tips for hiring a car from Payless in Salt Lake City

  • Intermediate car hires from Payless in Salt Lake City are around -3% cheaper than other car types, on average

FAQs about hiring a car from Payless in Salt Lake City

  • Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Payless in Salt Lake City.

  • Payless has 1 car hire location in Salt Lake City. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes