Pros: YES everyone I dealt with gave excellent customer service, especially Korena (I think her number is E448W3) at the Salt Lake Airport Terminal.
Pros: staff was great.
Cons: NOT ENOUGH PEOPLE AT COUNTER AT PICK UP
Pros: Staff, especially Tara, very helpful. Had a flat tire, and Alamo provided prompt and easy care of fix. Check-n was smooth.
Cons: At check-out, clerk failed to provide me with a copy of the contract.
Pros: Staff was very friendly. Car was super clean.
Cons: The Alamo sign was hard to see from the street at the Denver airport drop-off. We were lucky to remember that it was part of National.
Pros: The line was exponentially shorter than enterprise at pick up in Salt Lake. Staff was very nice. Free upgrade with my rental
Pros: We got a free upgrade.
Cons: It took us quite a while to find a car in the parking garage. There were not overhead signs directing us to the right spot. Finally we found an employee who showed us where the car wash.
Pros: Staff was nice, quick and helpful
Pros: Fast and easy pick up and drop off
Cons: The price
Pros: Quick and easy
Cons: Nothing, unless you want to give me a free upgrade.
Cons: I ordered an Audi Q7 and they didn't have it when i went to pick up my rental so they gave me a Infinity Q60 instead...
If i wanted it a Infinity i would have rented one. So I say they should be better and work on offering what they'll really have or not rent forward the vehicles they already have rented for an specific day
Pros: Friendly staff, nice vehicle.
Cons: All good.
Pros: Drop off was not convenient at Rapid City. Had to wait in same line has people picking up their rental. More staff people needed!
Alamo has 1 car hire location in Salt Lake City. Take a look at our Alamo hire location map to find the best car hires near you.