Guest reviews
Overall rating
8,9
Excellent
Based on 190 reviews
Cleanliness
9,0
Comfort
9,0
Pick-up/Drop-off
8,8
Value for money
8,5
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Pros
"Staff was friendly and nice"
(in 3250 reviews)
"Shuttle was quick and easy."
(in 627 reviews)
"Very clean and great car."
(in 5466 reviews)
Cons
"There was no car available."
(in 2389 reviews)
"Car was dirty and worn."
(in 2341 reviews)
"Car was dirty and worn."
(in 2339 reviews)
Recent reviews
Traveller rating
60
14
4
4
4
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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10,0
Pros: YES everyone I dealt with gave excellent customer service, especially Korena (I think her number is E448W3) at the Salt Lake Airport Terminal.
Cons: No,
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9,2
Pros: staff was great.
Cons: NOT ENOUGH PEOPLE AT COUNTER AT PICK UP
review from
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8,4
Pros: Staff, especially Tara, very helpful. Had a flat tire, and Alamo provided prompt and easy care of fix. Check-n was smooth.
Cons: At check-out, clerk failed to provide me with a copy of the contract.
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10,0
Pros: Staff was very friendly. Car was super clean.
Cons: The Alamo sign was hard to see from the street at the Denver airport drop-off. We were lucky to remember that it was part of National.
review from
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10,0
Pros: The line was exponentially shorter than enterprise at pick up in Salt Lake. Staff was very nice. Free upgrade with my rental
Cons: N/A
review from
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9,6
Pros: We got a free upgrade.
Cons: It took us quite a while to find a car in the parking garage. There were not overhead signs directing us to the right spot. Finally we found an employee who showed us where the car wash.
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10,0
Pros: Staff was nice, quick and helpful
review from
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9,2
Pros: Fast and easy pick up and drop off
Cons: The price
review from
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9,2
Pros: Quick and easy
Cons: Nothing, unless you want to give me a free upgrade.
review from
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10,0
Cons: I ordered an Audi Q7 and they didn't have it when i went to pick up my rental so they gave me a Infinity Q60 instead... If i wanted it a Infinity i would have rented one. So I say they should be better and work on offering what they'll really have or not rent forward the vehicles they already have rented for an specific day
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10,0
Pros: Friendly staff, nice vehicle.
Cons: All good.
review from
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8,4
Pros: Drop off was not convenient at Rapid City. Had to wait in same line has people picking up their rental. More staff people needed!
review from
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Where can I find Alamo hire cars in Salt Lake City?
FAQs about hiring a car from Alamo in Salt Lake City
How many car hire locations does Alamo have in Salt Lake City?
Does Alamo have a car hire location at the airport: Salt Lake City airport (SLC)?
Does Alamo offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?
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