Memphis car hire

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Memphis, TN, United States
Jun 21 — Jun 28
Same drop-off
Memphis, TN, United States
Mon 21/6
Noon
Mon 28/6
Noon
Driver's age:

Memphis car hire information

Pick-up locationMemphis
Hire locations30
Airport locations11

Memphis car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.5 Excellent (170 reviews)
1 location in Memphis
Alamo
Locations in Memphis
2495 Winchester Rd+1 844 370 9801
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 8.7
  • 8.7
  • 8.4
  • 8.3
  • 8.3
Recent reviews
4.0 OkayMar 10 2021
Cons: The car smell like tabaco or weed
10.0 ExcellentOct 30 2020
Pros: Very Clean And Very Up To Date Meaning New Vehicle And Very Safe .Cons: All good Very nice
8.0 ExcellentAug 23 2020
Pros: Yes. They were backed up but accommodated as quickly as they couldCons: Be better about mask useage. Both wearing them and wearing them properly.
10.0 ExcellentAug 20 2020
Pros: Staff at pick up and at drop were very helpful.Cons: Nothing.
6.8 GoodAug 9 2020
Pros: Easy drop off, alamo on the phone was super helpfulCons: Customer service at Memphis Airport Alamo was horrendous on pick up day. Rude agents, unable to answer simple questions. No one wearing masks. Instead of being helpful or understanding, they were rude and demeaning.
9.6 ExcellentAug 3 2020
Pros: Staff could use more training...got distracted during my transaction by another staff member talking about personal business in front of customer found to be very rude to the consumerCons: Other than comment about the staff everything else was perfect
2.0 MediocreJul 27 2020
Pros: Nothing.Cons: Our flight landed after the location at the airport closed. We though that since we had done online check in we would still be able to pick up our car. We were wrong. When we arrived there was no car for us, no one at the counter who could help us, and even if there had been a car all of the exits were blocked so we wouldn't have been able to get out. We had to call several numbers and wait on hold for over half an hour before getting in touch with the national line. We were told there was nothing they could do for us until the location opened the next day but they would be able to cancel our reservation. The area we were visiting doesn't have other reliable means of transportation so we were stuck in the airport for over 2 hours just trying to find a way to get where we needed to go. They should at least have offered us an Uber/taxi credit but they said they could nothing to help us. We weren't the only travelers in this situation. There were two other individuals on our flight who had booked rentals from Alamo that were also stuck without a car, late at night, stranded at the airport.
9.2 ExcellentJul 27 2020
Cons: Drivers door panel/window appeared to be a little dirty, it was late and I just needed to get going. But it appeared that these areas were not wiped down after the last use.
5.6 OkayJul 25 2020
Pros: Staff was friendly and helpful.Cons: Many parts of the interior were dirty and it REEKED of marijuana.
7.6 GoodJul 7 2020
Pros: staff was helpful drop off was easyCons: Little on the expensive side...
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Rated no. 2
Enterprise
7.9 Good (130 reviews)
8 locations in Memphis
Enterprise
Locations in Memphis
1885 E Brooks Rd+1 901 345 8588
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2019 Covington Pike+1 901 385 8588
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2495 Winchester Rd+1 833 898 2149
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
2675 Mount Moriah Rd+1 901 365 8588
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2948 Poplar Ave+1 901 323 2977
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
426 Union Ave+1 901 525 8588
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
5131 Poplar Ave+1 901 761 6979
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
7263 Winchester Rd+1 901 751 8588
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
  • 8
  • 8.1
  • 7.8
  • 7.8
  • 7.8
Recent reviews
8.0 ExcellentJun 8 2021
Cons: It went good. No hassle!
6.0 GoodJun 7 2021
Pros: Nothing, was unable to use EnterpriseCons: I booked reservation for 9pm. My flight was delayed 1.25h and when I arrived in Memphis, the Enterprise desk was closed. There was no warning or anything about it closing at 10p on the website or anything and at the desk no instructions on how to go about getting my rental from another desk. Had to walk around for an hour finding another rental place. At least 4 other parties were left stranded without rentals at 10p on a Thursday night.
4.0 OkayJan 5 2021
Pros: Very nice staff. Very professional.Cons: poor performance and high mileage in car. both cars had problems and had to return the first car due to engine light coming on and second car the breaks went out.
10.0 ExcellentJan 3 2021
Pros: Staff was friendly even though he was super busy. Car was clean and nice- almost new. Check car back in was very easy and fastCons: Has to wait a little longer to get the rental once I arrived but not unreasonable long I guess
10.0 ExcellentDec 7 2020
Pros: Blake was awesome!Cons: nothing, it was great
2.0 MediocreDec 3 2020
Cons: Not going through enterprise or local offices. I’ll stick with the airport from now on and never ever use enterprise.
10.0 ExcellentNov 21 2020
Pros: Staff was great.Cons: Have more cars available.
6.8 GoodOct 23 2020
Pros: Bro I found a strangers loaded gun in my car how are they not gonna refund me for that?! Like, how can you be COVID-clean and not find the handgun someone left in the centre console???Cons: Less loaded firearms.
10.0 ExcellentOct 9 2020
Pros: Drop off was extremely easy.Cons: The rental component has moved up to the garage as a result of Covid. The process was a bit slower than what is typical, but not unduly so.
6.0 GoodOct 6 2020
Cons: Drop off was mediocre , customer service over the phone if told me with restriction if I am later 1 minutes after 11:29 pm I will be charge . I made it 11:27 and they’re trying to rip me off with charge after a long day of frustration and make me wait longer than I suppose too ....
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Rated no. 3
Dollar
7.3 Good (100 reviews)
1 location in Memphis
Dollar
Locations in Memphis
2491 Winchester Road+1 866 434 2226
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday07:00 - 22:00
  • 7.6
  • 7.6
  • 7.3
  • 7.1
  • 7.4
Recent reviews
2.0 MediocreMay 28 2021
Pros: NothingCons: They closed at 10. People were there who said they left office at 8:30. Left everyone stranded.
8.0 ExcellentMay 25 2021
Pros: Car was solid and comfortable.Cons: Tire pressure, windshield fluid, radiator fluid and working radio. Picking up in Memphis was not a pleasant experience.
4.0 OkayApr 26 2021
Pros: The drop off was easyCons: The pick up was horrible.
2.0 MediocreMar 22 2021
Pros: nothingCons: not surprising customers with a $150 interior cleaning charge
2.0 MediocreMar 2 2021
Pros: NothingCons: The staff, pickup experience
2.0 MediocreFeb 6 2021
Pros: Had to report drug paraphernalia being left in car. Drop off took a long time.Cons: Many things. Car was filthy inside and out. Pickup was rushed. Customer service phone number was a joke. Crack pipe and lighters under seat. Cigarette ash everywhere. Car stunk etc.
8.0 ExcellentJan 20 2021
Pros: The staff was very friendly. The car was clean and comfortable.Cons: The car was reserved for 11am but was not ready for pick up until 12:44.
10.0 ExcellentDec 15 2020
Pros: Yes everything perfect
7.2 GoodOct 13 2020
Cons: When I drop it off I ask for a receipt but they say they was gonna send a email with it but I haven’t receive anything
10.0 ExcellentOct 24 2019
Cons: There was a young lady at pick up I believe her name was shanara she was wonderful very helpful.
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Rated no. 4
Hertz
6.5 Good (159 reviews)
5 locations in Memphis
Hertz
Locations in Memphis
1831 Getwell Rd+1 901 794 2400
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
1969 Covington Pike+1 901 388 2338
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
2495 Winchester Road+1 901 345 5680
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
255 North Main Street+1 901 522 8954
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
7438 Sonic Dr+1 901 753 1118
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
  • 7.1
  • 6.8
  • 6.3
  • 6.2
  • 6.4
Recent reviews
6.0 GoodJun 7 2021
Pros: Staff was very friendly.Cons: Only one attendant; long line. Car given had a check engine light / required an oil change. Car was in km instead of miles. Neither me or the staff was able to change it to miles.
10.0 ExcellentJun 5 2021
Pros: Staff was friendly and accommodating.Cons: Dunno
6.0 GoodMay 24 2021
Pros: Our checkin was quick.. staff friendly.Cons: After much discussion about the fuel options, they neglected to indicate on our contract that we had opted for a buying a tank of gas at checkin
2.0 MediocreMay 11 2021
Pros: The staff cancelled my reservation on the day of pickup with no notice, and I had to scramble at the last minute calling and emailing multiple sites to find a rental car that ended up being over $100 dollars more expensive than my original, pre-paid contract.Cons: I also struggled to get a refund because I had prepaid and there was no refund option with my reservation contract.
4.0 OkayMay 4 2021
Pros: The staff was the worst part. I waited in line for an hour and a half just to pick up a vehicle I already paid for.Cons: It would be helpful if literally ANYONE would answer your phones. Also, get some more staff to help out.
2.0 MediocreMay 4 2021
Pros: Nothing. Disorganized, messy covid eventCons: Line was hours long. We just ended up abandoning the reservation and were not reimbursed
2.0 MediocreApr 29 2021
Pros: There were no cars. Did not get a vehicle
2.0 MediocreApr 21 2021
Cons: Customer service was terrible.
6.0 GoodApr 11 2021
Pros: car was fineCons: pickup at Memphis took almost 2 hours - worst seen to date. will never use Hertz again.
10.0 ExcellentApr 3 2021
Cons: Nothing
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Rated no. 5
Avis
7.5 Good (74 reviews)
5 locations in Memphis
Avis
Locations in Memphis
1264 East Shelby Drive+1 901 398 1167
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
224 Madison Avenue+1 901 527 1138
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
2491 Winchester Road+1 901 345 2847
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
2760 Germantown Parkway+1 901 937 1443
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
939 Ridge Lake Boulevard+1 901 761 5145
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00
  • 7.8
  • 7.7
  • 7.2
  • 7.5
  • 7.5
Recent reviews
10.0 ExcellentJun 10 2021
Pros: Everything.
6.0 GoodMay 22 2021
Cons: It was ok but they ran out of cars down town avis but i was compensated for atruck but every they were nice at the counter great hospitality kept at same price so things were good
4.0 OkayApr 26 2021
Pros: Drop offCons: The car that I picked up in Memphis was filthy. It smelled and clearly hasn’t been cleaned, never mind sanitized and during a pandemic. I only noticed the extent of the dirty condition after my departure from the airport.
10.0 ExcellentApr 13 2021
Pros: It was a very easy car rental. As soon as I walked up to the Avis rental agent she asked for my last name, took my I'd and credit card and I signed the agreement via the terminal and I was able to quickly leave. The car was very clean and very comfortable. It drove very well. Plus it was a nice looking car. Also the agent was very friendly.Cons: They switched the type of car I had agreed to when I made the reservation. At first it was a Galant but they changed it to an eclipse although I liked the eclipse better. It was a small SUV. Since I had a one way they said the Galant wasnt available for a one way rental. I was surprised they held an extra $150.00 on my credit card in addition to the rental price until I brought the car back on time which I did. I don't remember seeing the hold fee at the time the reservation was made. After I returned the car I remember hearing the agent say it would take several days for the hold fee to drop off. The vehicle had these very dark smudges around the back. It was dimly lit in the garage where I took possession of the car. So when I drove out I stopped and took a video of the car and photos. I did this to make sure I was protected and that they would not claim that I had committed any damage that was on the car before I took possession. It appeared that at some point someone had black duck tape around the back because I could see where large pieces of tape had been peeled off but this thick sticky residue remained. It didnt bother me because the car still drove fine but I sent a photo to Avis Facebook messenger with my confirmation number to let them see it. Regular washing would not take that off. Maybe a special type of chemical could remove it. The car had been washed but the tape residue was still there and very noticeable. Last, I picked up the car at the Memphis International Airport. I should have been informed that I go the 1st floor, instead of the 2nd floor, to process the rental because the 2nd floor is only for people with an Avis Preferred account. After the paperwork is processed on the 1st floor, I then had to go to the 3rd floor where the vehicles were kept to get the car.
8.0 ExcellentMar 31 2021
Pros: The staff was super friendly!!Cons: More car options. The airport location was sold out due to spring break, so we had to Uber 30min away to rent a car.
2.0 MediocreMar 16 2021
Pros: ABSOLUTELY NOTHINGCons: Staff was rude and disrespectful... Car was reserved and when I proceeded upstairs to retrieve someone was loading their luggage in it. Charges were added to the change in reservation that were not added downstairs on the original.
8.0 ExcellentDec 4 2020
Pros: Ease of accessCons: Upon drop off there was no one around to explain what to do. Just made assumption we were to leave keys in car.
10.0 ExcellentJun 30 2020
Pros: Very fast service and was give a couple of different optionsCons: Nothing
10.0 ExcellentDec 14 2019
Cons: Drop and pick up from hotel
4.8 OkayOct 11 2019
Pros: Pick up was awful. We had to wait over 2hrs to get a car even though we confirmed it the previous day with the local agent. Drop of was fine.Cons: You need to have more cars on the lot or better ways to obtain one if they are not turned in on time which was the case in our instance. We were not offered a reduced rate or anything for our inconvenience. It was an awful experience!
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Rated no. 6
Thrifty
6.8 Good (76 reviews)
1 location in Memphis
Thrifty
Locations in Memphis
2491 Winchester Road+1 877 283 0898
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday07:00 - 22:00
  • 7.3
  • 6.9
  • 6.5
  • 6.5
  • 7.1
Recent reviews
2.0 MediocreMay 25 2021
Pros: No staff was not friendly, Thirfty didn't have any cars/trucks available. Told us we could be put on a waiting list and sit and wait for someone to maybe return a vehicle. This is unacceptable for you to allow a reservation for a specific time and there be no cars available. There were a lot of customers up there waiting. We cancelled the reservation and went with another company.Cons: Everything could have been better. I will never attempt to rent from them again. Horrible customer service. Horrible way of doing business. I will recommend them to anyone ever
2.0 MediocreMay 5 2021
Pros: I made the reservation for the vehicle 2 months prior to the pick up date. When we arrived in Memphis Airport we were told there were no vehicles available. The Thrifty agent said they were cleaning vehicles when they came in and it would be approx 2-3 hours before a vehicle was available!! We waited almost 3 hours for a car!!!!! The Thrifty agent was completely matter of fact and didn't even apologize for the inconvenience. I will NEVER rent from this company again!Cons: The entire experience!!!!!
2.0 MediocreApr 25 2021
Pros: the staff was friendly and accomodatingCons: it was a 3 hour wait for a car. actually, they couldn't give us an actual time on how long it would be until our car was ready. the only good thing was that the lady working the counter allowed us to cancel our reservation without any questions asked (good on you, whoever you are!!). we went to another company and they told us that they do this ALL THE TIME
4.0 OkayMar 29 2021
Pros: staff helpful as they could be this is the second time renting a car from thrifty in memphis both times average wait 1.5 hours to pickup. Overbooked, cars not cleaned and ready
6.0 GoodFeb 16 2021
Pros: Drop off was ok. The pickup attendant was rude.Cons: Better customer service at pickup
2.0 MediocreJan 20 2021
Cons: How about been open! They aren’t open past 2 on Saturday. Unacceptable to rent not knowing these hours.
4.8 OkayOct 19 2020
Cons: I reserved a 4 runner or suv and received a minivan
2.8 MediocreOct 18 2020
Pros: Car drove nice. It was comfortable. Good gas mileage. Held our two large pieces of luggage.Cons: When we attempted to pickup our reserved car at the Memphis airport at 3pm, they had no cars. I was told to return the next morning at 6am to ensure a car.I returned the next morning at 6:15am for a car. It took 45 minutes. The car was inundated with cigarette smoke. The cars are suppose to be non-smoking cars. I could not get another car. I drove in the smokey car for 7 days. Worst experience. I'll never rent from Thrifty again. The company didn't even refund me a day's rental. Unbelievable!
2.0 MediocreOct 17 2020
Pros: NOTHING.Cons: They had NO cars. I had reserved one a week earlier. Not just no Premium cars, NO CARS! Stranded at airport in Memphis.
3.2 MediocreOct 12 2020
Pros: Despite having a reservation they had no cars. After waiting on the ground in the parking garage for an hour, gave up and rented at 2x the price from Avis. HORRIBLE EXPERIENCE.Cons: When you make a reservation, it is so that you will have a car. Thrifty just burned me and every other traveler I talk to.
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Rated no. 7
Payless
6.2 Good (83 reviews)
1 location in Memphis
Payless
Locations in Memphis
2491 Winchester Rd+1 901 346 4781
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 6.5
  • 6.4
  • 5.8
  • 5.7
  • 6.4
Recent reviews
9.2 ExcellentMar 15 2020
Cons: Could not find a Payless agent, Finally discovered Avis agents could help
10.0 ExcellentJan 21 2020
Pros: Helpful staffCons: The car itself had a trunk that did not open conventionally which was hard to figure out how to open without a google search
6.8 GoodNov 13 2019
Pros: Staff was friendly, car was clean, everything worked.Cons: 1. No car was available when we arrived, in spite of my efforts earlier to ensure there would be. We were lucky that a car appeared within 20 mins. 2. The air pressure warning was on the entire 8 days. I added air to all tires but the warning persisted. 3. Too much time spent waiting for receipt to be printed upon our return. Avis doesn’t seem to try harder anymore.
2.0 MediocreJul 31 2019
Pros: absolutely nothingCons: go with anyone else but them
10.0 ExcellentMar 7 2019
Pros: Smooth, no problems.
2.0 MediocreJan 7 2019
Pros: Nothing. They are horrible.Cons: When I arrived to pickup the car at 1pm on a Thursday there was no one at the counter and there had not been an attendant for some time. The rep from Avis at the next counter gave me the same deal since no one was working at Payless. Also, when I called to inquire about a baby car seat the automated phone system required that I provide an "Access Code", whatever that is, to complete the call and I was not able to get anyone on the phone to assist. I will never use this junk company again.
2.0 MediocreDec 31 2018
Never use this site again!Pros: Nothing!!!Cons: I reserved a vehicle and when I went to pick it up, it was not there!!! The agent said laughed and said they were out of vehicles and especially the type that I reserved.
4.8 OkaySep 15 2018
Poor customer serviceCons: 20 minute wait for clerk to check in and out
6.0 GoodAug 22 2018
Cons: Customer service is poor and not helpful.
6.0 GoodJun 27 2018
Pros: I liked the carCons: I did not speak or talk to any representative from Payless. At both pickup and dropoff I had to be assisted by an Avis rep. The reps for Payless were “unavailable”, no one did a car inspection at pickup or drop off. Next time I will just go to Avis. They’re reps were available and ready to assist another company’s customers. I find it odd that he even had passwords and such to log into the payless system being he wasn’t a payless employee.
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Rated no. 8
Budget
6.2 Good (74 reviews)
5 locations in Memphis
Budget
Locations in Memphis
2491 Winchester Rd Suite #104+1 901 332 2222
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday07:00 - 22:00
Sunday06:00 - 22:00
2554 Mt Moriah Road+1 901 398 8888
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
2842 Poplar Avenue+1 901 969 0956
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
2921 Airways Blvd+1 901 590 0637
Monday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
7171 Stage Road, Highway 64+1 901 398 8888
Monday09:00 - 12:00
Wednesday09:00 - 12:00
Friday09:00 - 12:00
  • 6.5
  • 6.7
  • 6
  • 5.8
  • 6.1
Recent reviews
4.0 OkayJun 13 2021
Cons: Give traveling business folks options to adjust their drop off locations during emergencies when they need to modify reservations. It is ridiculous this can’t be done when most of your customers are business people during the week. I won’t be returning.
2.0 MediocreMay 16 2021
Pros: Staff are unfriendly. The pick-up is inconvenient and disorganized. There is garbage and standing water all over the parking garage and car rental area. We didn't get the car we booked. We had no assistance with our child seat. The car we picked up was dirty and not in great shape. The overall pick up experience took more than an hour. I hate you all.Cons: Y'all need to up your game. You should be ashamed of the way these businesses are ran.
4.0 OkayApr 7 2021
Pros: Car was nice! Which I suppose is the most important part. Clean, odor-free, got a size upgrade, which as a 6’3” man I appreciated. Drop-off was easy and the employee at the Jackson location couldn’t have been nicer.Cons: It literally took longer for me to pick up my car in Memphis than my incoming flight from Atlanta took. It was well over an hour before keys were placed in my hands due to a slow moving line at the pickup counter (my representative was lovely, but had to constantly stop service to assist the other representative. Lovely gesture, slowed down service), and then once I got upstairs to the pickup counter, the crew in the garage could not have been any less helpful. My car was ready, but I had to wait another 30-45 minutes in the line just to be talked to to simply pick up my keys. I hate being that sort of Karen, but there is a line where the service becomes so terrible I can’t keep it to myself. Especially after having to travel last second for a family emergency, this lack of service and consideration for my time and business will keep me from booking Budget in the future unless it’s the only option available, especially at Memphis.
6.0 GoodApr 3 2021
Pros: George was very friendly and efficient.Cons: This location is only open 3 days a week and has 1 person working alone. Although he was able to do it all by himself, he needs help. The wait was long and no more cars were available by 10am. I had to go to a separate location to pick up a vehicle
4.0 OkayFeb 8 2021
Pros: Drop off was smooth other than the fact employee checked out customer who returned car after me first as he was more aggressive to the window.Cons: Wait time for car, I reserved in advance, was well over an hour. Then desk staff asked me if I wanted to wait “ for my car” or take a mid size SUV upgrade. I asked if there was a charge, she said yes yet could not tell me how much til she ran my credit card. Then proceeded to tell me it was$11 more for the wkd, and at frustration to just get a car I agreed. My car was not an upgrade as I was to have an intermediate suv like “ a Nissan Rogue”. In fact I got a compact Nissan Kicks which my 6’5” passenger hardly fit. Just irritated that you charged ME extra, Gabe me a smaller car, and could do so because customers are already angry waiting for so long to get out of the airport
8.0 ExcellentDec 28 2020
Pros: I appreciated that I got the vehicle I requested.Cons: My truck had no tags on it. My pickup was for 4 pm, but I vwas told that I would have to either go to the airport in the truck with no tags or wait until someone from the airport could bring it. I couldn't believe they asked me to drive a truck with no tags. Eventually some tags were put on the truck and I was on my way.
2.0 MediocreSep 28 2020
Pros: Absolutely nothing. This location ruined my vacation after telling me that they couldn’t rent convertibles from this location, even though I rented the car back in April (trip was September). Tried giving me a “deal” by not charging me extra for a “better” car.Cons: Everything. Worst location I’ve ever dealt with. Never tried to make the situation any better.
6.0 GoodJul 21 2020
Pros: My vehicle was in the shop so needed a last minute vehicle. It was a good size. After cleaning it we were able to use for exactly what was needed a short vacation.Cons: The car was very dirty, it wasn’t vacuumed. I had to dis infect it when I got it home. The windshield was cracked and drips of drinks and what not on the doors and seats. For having to pay $65 per day it was pretty gross.
9.6 ExcellentJul 20 2020
Pros: The car was nice in every categoryCons: Not much
8.0 ExcellentMay 28 2020
Pros: Free upgradeCons: Cleanliness of vehicles and line wait time
Show more reviews
Rated no. 9
National
8.6 Excellent (5 reviews)
1 location in Memphis
National
Locations in Memphis
2495 Winchester Rd+1 844 370 9812
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 8.8
  • 8.4
  • 8.8
  • 9.2
  • 8
Recent reviews
10.0 ExcellentMay 12 2019
Pros: Super easy pickup and dropoff. Brand new vehicle.Cons: Called a few days ahead to change my pickup to one hour earlier, but reservations told there was no availability and the price would change. When i arrived 30 minutes early anyway there were multiple vehicles available and the Memphis team were happy for me to drive off in one.
Eagle Rent A Car
1 location in Memphis
Eagle Rent A Car
Locations in Memphis
Memphis airport
Recent reviews
Sunnycars
1 location in Memphis
Sunnycars
Locations in Memphis
2495 Winchester Road
Recent reviews
871 travellers who hired a car in Memphis gave the car agency they used an average rating of 7,3

Car hire locations in or near Memphis

When to book a car hire in Memphis

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Memphis

  • Book your car hire in Memphis at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Memphis

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Memphis are Alamo (8,5, 185 reviews), Enterprise (7,7, 185 reviews), and Avis (7,7, 82 reviews).

  • The average price of fuel in Memphis is R46,49 per litre over the past 30 days. Filling up a tank of fuel costs between R558 and R744, depending on the car size.

  • Supplier choice (Class Special Car or similar) is the most frequently booked car hire type in Memphis.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Supplier choice car hire in Memphis costs R457 per day, on average.