Guest reviews
Overall rating
8,0
Excellent
Based on 892 reviews
Cleanliness
9,5
Comfort
9,3
Pickup/dropoff
9,0
Value for money
8,6
Pros
"Car was clean and great."
(in 23 reviews)
"Very nice customer service ."
(in 38 reviews)
"Very nice and clean car."
(in 44 reviews)
Cons
"Car promised, no cars available!!!"
(in 15 reviews)
"The rental price does not include mandatory insurance."
(in 9 reviews)
"With a credit card retention of 1500.00."
(in 11 reviews)
Recent reviews
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Find reviews that mention:
customer service
credit card
pick up and drop
car was clean
car available
great car
great service
car was great
great experience
friendly staff
car insurance
great price
drop off the car
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9,6
Pros: Very quick and easy process
review from
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10,0
Pros: The agent was especially helpful!
review from
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10,0
Pros: First time using this as opposed to going directly through rental car companies. Very easy very affordable and will use again.
review from
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10,0
Free upgrade to an SUV - sweet!
Pros: New SUV - really needed it to haul around the cousins around town
review from
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4,0
Worst customer service experience I've ever had
Pros: The car was clean and ran nicely. Jessica (and I believe Angela) were very sweet, friendly, helpful and extremely accommodating- excellent on their part! Other than that, the entire process was horrible (including and especially our referal to enterprise and their ridiculously uninformed,smug, and either ignorant or deceitful employees and managers).
Cons: Not enough room to even begin. I will go out of my way to never rent from national or enterprise again. While the car was clean, it was the same spaciousness (if not LESS spacious) than a standard car).
review from
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9,6
Pros: Very quick and easy process
review from
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10,0
Pros: The agent was especially helpful!
review from
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10,0
Pros: First time using this as opposed to going directly through rental car companies. Very easy very affordable and will use again.
review from
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10,0
Free upgrade to an SUV - sweet!
Pros: New SUV - really needed it to haul around the cousins around town
review from
Where can I find National hire cars in Charlottesville?
100 Bowen Loop, National car hire
Address
100 Bowen LoopPhone
+1 434 974 4664FAQs about hiring a car from National in Charlottesville
How many car hire locations does National have in Charlottesville?
National has 1 car hire location in Charlottesville. Take a look at our National hire location map to find the best car hires near you.
Does National have a car hire location at the airport: Albemarle Airport (CHO)?
Yes
Does National offer shuttle or airport pick-up services from Albemarle Airport (CHO)?
Yes